[on-asterisk] Wrong dynamic agent on Queue list
Hello again, Everytime you provide a feature, even if it's simple as ABC, be prepared for the user to do the worst out of it :) Here is CLI loggings. How can you explain this: localhost*CLI queue show 500 has 0 calls (max unlimited) in 'leastrecent' strategy (10s holdtime), W:0, C:9, A:0, SL:0.0% within 0s Members: I Agent/337 (Unavailable) has taken no calls yet Agent/335 (Unavailable) has taken no calls yet Local/0...@from-internal/n (dynamic) (Not in use) has taken 1 calls (last was 1261 secs ago) Agent/334 (Unavailable) has taken no calls yet Agent/333 (Unavailable) has taken no calls yet Agent/332 (Unavailable) has taken no calls yet Agent/331 (Unavailable) has taken no calls yet Local/3...@from-internal/n (dynamic) (Not in use) has taken 2 calls (last was 718 secs ago) Local/3...@from-internal/n (dynamic) (Not in use) has taken 2 calls (last was 272 secs ago) Local/3...@from-internal/n (dynamic) (Not in use) has taken 11 calls (last was 1115 secs ago) Local/3...@from-internal/n (dynamic) (Not in use) has taken 1 calls (last was 1361 secs ago) Local/3...@from-internal/n (dynamic) (Not in use) has taken 2 calls (last was 886 secs ago) Agent/341 (Unavailable) has taken no calls yet Agent/340 (Unavailable) has taken no calls yet Local/344...@from-internal/n (dynamic) (Not in use) has taken no calls yet Agent/339 (Unavailable) has taken no calls yet Agent/338 (Unavailable) has taken no calls yet No Callers localhost*CLI default has 0 calls (max unlimited) in 'ringall' strategy (0s holdtime), W:0, C:0, A:0, SL:0.0% within 0s No Members No Callers localhost*CLI localhost*CLI queue remove member Local/344334 from 500 Unable to remove interface 'Local/344334' from queue '500': Not there localhost*CLI queue remove member 344334 from 500 Unable to remove interface '344334' from queue '500': Not there localhost*CLI queue remove member 0 from 500 Unable to remove interface '0' from queue '500': Not there Extensions 0 and 344334 are neither real extensions nor dynamic agent configured in agents.conf. Does this mean that someone actually tried 500*0 and 500*344334? If yes, why can't I remove by using queue remove member command? Thanks, Bruce _ Reunite with the people closest to you, chat face to face with Messenger. http://go.microsoft.com/?linkid=9650736 - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org
[on-asterisk] Any using Elastix has had problem listen recorded calls/Monitoring?
Hello Everyone, I have a problem with an Elastix system where all calls are recorded yet they are not shown in a proper list on the web GUI. For example instead of showing calls 1-15 out of 2000 I see only 1 call displayed. If I press Next, I see 16-31 out of 2000 and still 1 recorded msg displayed. This is PBX Monitoring section. I check /var/spool/asterisk/monitor and all calls are there. Also, call reports are just find. It seems to me that something in the html page prevents it from displaying all the calls. I am including a URL of the snapshot here: http://elastrix.googlepages.com/snapShot.jpg/snapShot-full;init:.jpg Thanks, Bruce _ Experience all of the new features, and Reconnect with your life. http://go.microsoft.com/?linkid=9650730 - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org
RE: [on-asterisk] Any using Elastix has had problem listen recorded calls/Monitoring?
I have used monitoring and it works just fine including all the reports. If all the wav files are present, i doubt there is something wrong with the database recording the call data. Or someone might have deleted the records from web interface manually. If you delete the displayed data, only the database records are erased and not teh actual wav files. You can check the DB manually. Regards Farhan From: het...@hotmail.com To: asterisk@uc.org Date: Thu, 5 Mar 2009 12:42:42 -0500 Subject: [on-asterisk] Any using Elastix has had problem listen recorded calls/Monitoring? Hello Everyone, I have a problem with an Elastix system where all calls are recorded yet they are not shown in a proper list on the web GUI. For example instead of showing calls 1-15 out of 2000 I see only 1 call displayed. If I press Next, I see 16-31 out of 2000 and still 1 recorded msg displayed. This is PBX Monitoring section. I check /var/spool/asterisk/monitor and all calls are there. Also, call reports are just find. It seems to me that something in the html page prevents it from displaying all the calls. I am including a URL of the snapshot here: http://elastrix.googlepages.com/snapShot.jpg/snapShot-full;init:.jpg Thanks, Bruce _ Experience all of the new features, and Reconnect with your life. http://go.microsoft.com/?linkid=9650730 - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org
[on-asterisk] alarm systems
Hi All, I know that this might be a little off topic but... Wondering if someone can help me understand the difference between an analogue line and a local loop line from bell. we have a couple pieces of equipment, (pitney bowes mail machine and personal install alarm system) that are having issues communicating on these lines. Thanks - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org
Re: [on-asterisk] alarm systems
Hi Dean, I think local loop refers to a dry-loop so you do not have a dialtone on those lines thus they can only be used for DSL services... Dean Yorke wrote: Hi All, I know that this might be a little off topic but... Wondering if someone can help me understand the difference between an analogue line and a local loop line from bell. we have a couple pieces of equipment, (pitney bowes mail machine and personal install alarm system) that are having issues communicating on these lines. Thanks - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org
Re: [on-asterisk] alarm systems
Dean, To me at least an analogue line is the traditional home telephone line - if you can plug a regular home telephone in and get a dialtone, that's it. Some alarm systems - to my understanding usually places like banks or jewellery stores - have a special service (I don't recall the official name) which is an always open connection from your alarm panel back to a receiver at an alarm company with a continuous heartbeat to overcome the possibility of someone just cutting the line. These don't have dialtone. Assuming that you have just an ordinary PSTN analogue line, is it possible that the line is also being used for a DSL service? If you don't have a suitable line filter to block the high frequency DSL information I could understand that there would be issues with devices like alarm panels, fax machines, and such. Some DSL services are delivered on a dedicated local loop - ie a pair of copper wires from your premises back to the nearest CO - that does not try piggy-back regular voice service on the single pair of copper wires. Hope this is helpful. Regards, Doug. - Original Message - From: Dean Yorke dean.yo...@xyc.ca To: asterisk Mailing asterisk@uc.org Sent: Thursday, March 05, 2009 4:29 PM Subject: [on-asterisk] alarm systems Hi All, I know that this might be a little off topic but... Wondering if someone can help me understand the difference between an analogue line and a local loop line from bell. we have a couple pieces of equipment, (pitney bowes mail machine and personal install alarm system) that are having issues communicating on these lines. Thanks - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org
Re: [on-asterisk] alarm systems
Sorry, local loop line is a service that has call features like call forwarding and call display and caller id. but it is different that the service for a standard bell line like home. I think it has a little digital service. Thanks On 5-Mar-09, at 4:33 PM, Andre Courchesne wrote: Hi Dean, I think local loop refers to a dry-loop so you do not have a dialtone on those lines thus they can only be used for DSL services... Dean Yorke wrote: Hi All, I know that this might be a little off topic but... Wondering if someone can help me understand the difference between an analogue line and a local loop line from bell. we have a couple pieces of equipment, (pitney bowes mail machine and personal install alarm system) that are having issues communicating on these lines. Thanks - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org
Re: [on-asterisk] alarm systems
Your referring to a DVAC line, this is digital direct connect to the monitor company. This is not that. It is bell services. Yes, you can plug in a standard analogue phone to is and make it work. The issue is that the local loop has some digital qualities to it. Just trying to figure out what those are. The mailing machine in peticular looks for squelch on the lines. And I believe that over fxs to voip this is an issue. just wondering if that is the same with bells Local Loop offering. On 5-Mar-09, at 5:40 PM, Douglas Pickett wrote: Dean, To me at least an analogue line is the traditional home telephone line - if you can plug a regular home telephone in and get a dialtone, that's it. Some alarm systems - to my understanding usually places like banks or jewellery stores - have a special service (I don't recall the official name) which is an always open connection from your alarm panel back to a receiver at an alarm company with a continuous heartbeat to overcome the possibility of someone just cutting the line. These don't have dialtone. Assuming that you have just an ordinary PSTN analogue line, is it possible that the line is also being used for a DSL service? If you don't have a suitable line filter to block the high frequency DSL information I could understand that there would be issues with devices like alarm panels, fax machines, and such. Some DSL services are delivered on a dedicated local loop - ie a pair of copper wires from your premises back to the nearest CO - that does not try piggy-back regular voice service on the single pair of copper wires. Hope this is helpful. Regards, Doug. - Original Message - From: Dean Yorke dean.yo...@xyc.ca To: asterisk Mailing asterisk@uc.org Sent: Thursday, March 05, 2009 4:29 PM Subject: [on-asterisk] alarm systems Hi All, I know that this might be a little off topic but... Wondering if someone can help me understand the difference between an analogue line and a local loop line from bell. we have a couple pieces of equipment, (pitney bowes mail machine and personal install alarm system) that are having issues communicating on these lines. Thanks - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org
RE: [on-asterisk] Any using Elastix has had problem listen recorded calls/Monitoring?
Thanks for the feedback Farhan. I doubt anyone deletes the displayed data. I can even check the recordings from the last hour and they are still not there. It's probably not getting written to the DB in the first place. How can I query the DB for recorded files? or if they are deleted is there any way that I can insert them back quickly? Also, wondering if anyone has a nice page for displaying all calls recorded in /var/spool/asterisk/monitor via apache directory browsing or mond_autoindex? Regards, Bruce From: farhansa...@hotmail.com To: het...@hotmail.com; asterisk@uc.org Date: Thu, 5 Mar 2009 15:06:42 -0500 Subject: RE: [on-asterisk] Any using Elastix has had problem listen recorded calls/Monitoring? I have used monitoring and it works just fine including all the reports. If all the wav files are present, i doubt there is something wrong with the database recording the call data. Or someone might have deleted the records from web interface manually. If you delete the displayed data, only the database records are erased and not teh actual wav files. You can check the DB manually. Regards Farhan From: het...@hotmail.com To: asterisk@uc.org Date: Thu, 5 Mar 2009 12:42:42 -0500 Subject: [on-asterisk] Any using Elastix has had problem listen recorded calls/Monitoring? Hello Everyone, I have a problem with an Elastix system where all calls are recorded yet they are not shown in a proper list on the web GUI. For example instead of showing calls 1-15 out of 2000 I see only 1 call displayed. If I press Next, I see 16-31 out of 2000 and still 1 recorded msg displayed. This is PBX Monitoring section. I check /var/spool/asterisk/monitor and all calls are there. Also, call reports are just find. It seems to me that something in the html page prevents it from displaying all the calls. I am including a URL of the snapshot here: http://elastrix.googlepages.com/snapShot.jpg/snapShot-full;init:.jpg Thanks, Bruce _ Experience all of the new features, and Reconnect with your life. http://go.microsoft.com/?linkid=9650730 - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org _ Reinvent how you stay in touch with the new Windows Live Messenger. http://go.microsoft.com/?linkid=9650731 - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org
RE: [on-asterisk] Any using Elastix has had problem listen recorded calls/Monitoring?
As I thought, this turned out to be a bug. I filed a bug for it here: http://bugs.elastix.org/view.php?id=16 The issue arises if one creates a username for each extension and then assign them a group other than Administrator. Apparently there is a pging problem. Problem with assigning Administrator privilage to each user as you know is a security risk and a headache as each rep will have the potential of changing the guts of the system. -Bruce From: het...@hotmail.com To: farhansa...@hotmail.com; asterisk@uc.org Date: Thu, 5 Mar 2009 19:13:39 -0500 Subject: RE: [on-asterisk] Any using Elastix has had problem listen recorded calls/Monitoring? Thanks for the feedback Farhan. I doubt anyone deletes the displayed data. I can even check the recordings from the last hour and they are still not there. It's probably not getting written to the DB in the first place. How can I query the DB for recorded files? or if they are deleted is there any way that I can insert them back quickly? Also, wondering if anyone has a nice page for displaying all calls recorded in /var/spool/asterisk/monitor via apache directory browsing or mond_autoindex? Regards, Bruce From: farhansa...@hotmail.com To: het...@hotmail.com; asterisk@uc.org Date: Thu, 5 Mar 2009 15:06:42 -0500 Subject: RE: [on-asterisk] Any using Elastix has had problem listen recorded calls/Monitoring? I have used monitoring and it works just fine including all the reports. If all the wav files are present, i doubt there is something wrong with the database recording the call data. Or someone might have deleted the records from web interface manually. If you delete the displayed data, only the database records are erased and not teh actual wav files. You can check the DB manually. Regards Farhan From: het...@hotmail.com To: asterisk@uc.org Date: Thu, 5 Mar 2009 12:42:42 -0500 Subject: [on-asterisk] Any using Elastix has had problem listen recorded calls/Monitoring? Hello Everyone, I have a problem with an Elastix system where all calls are recorded yet they are not shown in a proper list on the web GUI. For example instead of showing calls 1-15 out of 2000 I see only 1 call displayed. If I press Next, I see 16-31 out of 2000 and still 1 recorded msg displayed. This is PBX Monitoring section. I check /var/spool/asterisk/monitor and all calls are there. Also, call reports are just find. It seems to me that something in the html page prevents it from displaying all the calls. I am including a URL of the snapshot here: http://elastrix.googlepages.com/snapShot.jpg/snapShot-full;init:.jpg Thanks, Bruce _ Experience all of the new features, and Reconnect with your life. http://go.microsoft.com/?linkid=9650730 - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org _ Reinvent how you stay in touch with the new Windows Live Messenger. http://go.microsoft.com/?linkid=9650731 - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org _ Reunite with the people closest to you, chat face to face with Messenger. http://go.microsoft.com/?linkid=9650736 - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org
RE: [on-asterisk] alarm systems
I think you mean Local Link line which is a POTS service offered by Bell. It is an analog line, it is not digital. -Original Message- From: Dean Yorke [mailto:dean.yo...@xyc.ca] Sent: Thursday, March 05, 2009 5:47 PM To: Andre Courchesne Cc: asterisk Mailing Subject: Re: [on-asterisk] alarm systems Sorry, local loop line is a service that has call features like call forwarding and call display and caller id. but it is different that the service for a standard bell line like home. I think it has a little digital service. Thanks On 5-Mar-09, at 4:33 PM, Andre Courchesne wrote: Hi Dean, I think local loop refers to a dry-loop so you do not have a dialtone on those lines thus they can only be used for DSL services... Dean Yorke wrote: Hi All, I know that this might be a little off topic but... Wondering if someone can help me understand the difference between an analogue line and a local loop line from bell. we have a couple pieces of equipment, (pitney bowes mail machine and personal install alarm system) that are having issues communicating on these lines. Thanks - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org
RE: [on-asterisk] alarm systems
A local loop can also be a line that passes by Bell Canada switch but eventually gets the dialtone from localcomp (local competitor like Rogers) as Bell Canada techs term it. Bell Canada provides the line and the line to goes through their switch in order for them to be able to test the circuit when needed. I believe localcomps then interconnect at CO. Otherwise at OPI or JIWI it's still Bell's equipment. Who do you pay your bills to? Bell Canada? From: b...@telnetcommunications.com To: dean.yo...@xyc.ca; courc...@net-forces.com CC: asterisk@uc.org Date: Thu, 5 Mar 2009 20:26:29 -0500 Subject: RE: [on-asterisk] alarm systems I think you mean Local Link line which is a POTS service offered by Bell. It is an analog line, it is not digital. -Original Message- From: Dean Yorke [mailto:dean.yo...@xyc.ca] Sent: Thursday, March 05, 2009 5:47 PM To: Andre Courchesne Cc: asterisk Mailing Subject: Re: [on-asterisk] alarm systems Sorry, local loop line is a service that has call features like call forwarding and call display and caller id. but it is different that the service for a standard bell line like home. I think it has a little digital service. Thanks On 5-Mar-09, at 4:33 PM, Andre Courchesne wrote: Hi Dean, I think local loop refers to a dry-loop so you do not have a dialtone on those lines thus they can only be used for DSL services... Dean Yorke wrote: Hi All, I know that this might be a little off topic but... Wondering if someone can help me understand the difference between an analogue line and a local loop line from bell. we have a couple pieces of equipment, (pitney bowes mail machine and personal install alarm system) that are having issues communicating on these lines. Thanks - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org _ Share photos with friends on Windows Live Messenger http://go.microsoft.com/?linkid=9650734 - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org
RE: [on-asterisk] alarm systems
Dean, Take this with some salt... I am no guru on this stuff but for some reason my brain is popping into my head the word 'closed loop'? I think this is something specific for Alarms... it's been like 15 years since I was involved with an installation on one. If I recall, it was a way to wire the Alarm jack (or a special RJ-?? jack) that cuts off communication if the line is picked up at that jack. I assume so someone can't trip the alarm and just pickup the phone and screw up dialing/communications to the alarm company to report a trip. This is why you have to wait a minute or two to be able to make a phone call when an alarm triggers. That's the only thing I can think of, maybe this will trigger someone else to chime in and say I'm completely wrong. -Original Message- From: Dean Yorke [mailto:dean.yo...@xyc.ca] Sent: Thursday, March 05, 2009 4:29 PM To: asterisk Mailing Subject: [on-asterisk] alarm systems Hi All, I know that this might be a little off topic but... Wondering if someone can help me understand the difference between an analogue line and a local loop line from bell. we have a couple pieces of equipment, (pitney bowes mail machine and personal install alarm system) that are having issues communicating on these lines. Thanks - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org
Re: [on-asterisk] alarm systems
yes this is what i am talking about? is there any difference with a standard analogue line? also, anyone have any luck with a postal machine working over ata and voip lines? thanks for the responses! On 5-Mar-09, at 8:26 PM, Bill Sandiford wrote: I think you mean Local Link line which is a POTS service offered by Bell. It is an analog line, it is not digital. -Original Message- From: Dean Yorke [mailto:dean.yo...@xyc.ca] Sent: Thursday, March 05, 2009 5:47 PM To: Andre Courchesne Cc: asterisk Mailing Subject: Re: [on-asterisk] alarm systems Sorry, local loop line is a service that has call features like call forwarding and call display and caller id. but it is different that the service for a standard bell line like home. I think it has a little digital service. Thanks On 5-Mar-09, at 4:33 PM, Andre Courchesne wrote: Hi Dean, I think local loop refers to a dry-loop so you do not have a dialtone on those lines thus they can only be used for DSL services... Dean Yorke wrote: Hi All, I know that this might be a little off topic but... Wondering if someone can help me understand the difference between an analogue line and a local loop line from bell. we have a couple pieces of equipment, (pitney bowes mail machine and personal install alarm system) that are having issues communicating on these lines. Thanks - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org
[on-asterisk] lookng for person in alberta
hi all, i have a friend in calgary looking to upgrade thier phone system. they are being pitched an avaya IP office. anyone interested in some work? may need some little bits of customization. client also interested in voip or PRI. client currently has 8 lines - 6 voice and 2 fax. speak up if interested... - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org
RE: [on-asterisk] Any using Elastix has had problem listen recorded calls/Monitoring?
Hi Bruce, The call data should also be available in /var/log/asterisk/cdr-csv/Master.csv The calls should have a unique id ... something like 1235974634.21 which might help you point to the actual recording file. But i am not sure about this. I read you mail about the bug. As i told you i have been using Elastix since 0.92 and presently on Elastix 1.3 stable. I never had that problem. However, it may still be bug. I was thinking it should either not save any data at all, or should store all the data - a bit confusing with some of data written saved ot DB and some of it is missing. Farhan From: het...@hotmail.com To: farhansa...@hotmail.com; asterisk@uc.org Date: Thu, 5 Mar 2009 19:13:39 -0500 Subject: RE: [on-asterisk] Any using Elastix has had problem listen recorded calls/Monitoring? Thanks for the feedback Farhan. I doubt anyone deletes the displayed data. I can even check the recordings from the last hour and they are still not there. It's probably not getting written to the DB in the first place. How can I query the DB for recorded files? or if they are deleted is there any way that I can insert them back quickly? Also, wondering if anyone has a nice page for displaying all calls recorded in /var/spool/asterisk/monitor via apache directory browsing or mond_autoindex? Regards, Bruce From: farhansa...@hotmail.com To: het...@hotmail.com; asterisk@uc.org Date: Thu, 5 Mar 2009 15:06:42 -0500 Subject: RE: [on-asterisk] Any using Elastix has had problem listen recorded calls/Monitoring? I have used monitoring and it works just fine including all the reports. If all the wav files are present, i doubt there is something wrong with the database recording the call data. Or someone might have deleted the records from web interface manually. If you delete the displayed data, only the database records are erased and not teh actual wav files. You can check the DB manually. Regards Farhan From: het...@hotmail.com To: asterisk@uc.org Date: Thu, 5 Mar 2009 12:42:42 -0500 Subject: [on-asterisk] Any using Elastix has had problem listen recorded calls/Monitoring? Hello Everyone, I have a problem with an Elastix system where all calls are recorded yet they are not shown in a proper list on the web GUI. For example instead of showing calls 1-15 out of 2000 I see only 1 call displayed. If I press Next, I see 16-31 out of 2000 and still 1 recorded msg displayed. This is PBX Monitoring section. I check /var/spool/asterisk/monitor and all calls are there. Also, call reports are just find. It seems to me that something in the html page prevents it from displaying all the calls. I am including a URL of the snapshot here: http://elastrix.googlepages.com/snapShot.jpg/snapShot-full;init:.jpg Thanks, Bruce _ Experience all of the new features, and Reconnect with your life. http://go.microsoft.com/?linkid=9650730 - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org _ Reinvent how you stay in touch with the new Windows Live Messenger. http://go.microsoft.com/?linkid=9650731 - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org
RE: [on-asterisk] alarm systems
Dean: The only difference is the features that are included. It is still a regular analogue line served off the same equipment at the Bell CO as every other line. Regards, Bill -Original Message- From: Dean Yorke [mailto:dean.yo...@xyc.ca] Sent: Thursday, March 05, 2009 10:20 PM To: Bill Sandiford Cc: 'Andre Courchesne'; 'asterisk Mailing' Subject: Re: [on-asterisk] alarm systems yes this is what i am talking about? is there any difference with a standard analogue line? also, anyone have any luck with a postal machine working over ata and voip lines? thanks for the responses! On 5-Mar-09, at 8:26 PM, Bill Sandiford wrote: I think you mean Local Link line which is a POTS service offered by Bell. It is an analog line, it is not digital. -Original Message- From: Dean Yorke [mailto:dean.yo...@xyc.ca] Sent: Thursday, March 05, 2009 5:47 PM To: Andre Courchesne Cc: asterisk Mailing Subject: Re: [on-asterisk] alarm systems Sorry, local loop line is a service that has call features like call forwarding and call display and caller id. but it is different that the service for a standard bell line like home. I think it has a little digital service. Thanks On 5-Mar-09, at 4:33 PM, Andre Courchesne wrote: Hi Dean, I think local loop refers to a dry-loop so you do not have a dialtone on those lines thus they can only be used for DSL services... Dean Yorke wrote: Hi All, I know that this might be a little off topic but... Wondering if someone can help me understand the difference between an analogue line and a local loop line from bell. we have a couple pieces of equipment, (pitney bowes mail machine and personal install alarm system) that are having issues communicating on these lines. Thanks - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org
RE: [on-asterisk] Any using Elastix has had problem listen recorded calls/Monitoring?
Thanks for the input again. If I assign Administrator privilage everything shows up just nicely but then all calls are mixed so everyone can listen to others conversation. If any other privilage other than Administrator is assigned I see this behaviour. I checked and double checked the .csv file and can't see anything wrong; all in right place. Let's see what paloSantos come up with. Thanks, Bruce From: farhansa...@hotmail.com To: het...@hotmail.com; asterisk@uc.org Subject: RE: [on-asterisk] Any using Elastix has had problem listen recorded calls/Monitoring? Date: Thu, 5 Mar 2009 22:45:47 -0500 Hi Bruce, The call data should also be available in /var/log/asterisk/cdr-csv/Master.csv The calls should have a unique id ... something like 1235974634.21 which might help you point to the actual recording file. But i am not sure about this. I read you mail about the bug. As i told you i have been using Elastix since 0.92 and presently on Elastix 1.3 stable. I never had that problem. However, it may still be bug. I was thinking it should either not save any data at all, or should store all the data - a bit confusing with some of data written saved ot DB and some of it is missing. Farhan From: het...@hotmail.com To: farhansa...@hotmail.com; asterisk@uc.org Date: Thu, 5 Mar 2009 19:13:39 -0500 Subject: RE: [on-asterisk] Any using Elastix has had problem listen recorded calls/Monitoring? Thanks for the feedback Farhan. I doubt anyone deletes the displayed data. I can even check the recordings from the last hour and they are still not there. It's probably not getting written to the DB in the first place. How can I query the DB for recorded files? or if they are deleted is there any way that I can insert them back quickly? Also, wondering if anyone has a nice page for displaying all calls recorded in /var/spool/asterisk/monitor via apache directory browsing or mond_autoindex? Regards, Bruce From: farhansa...@hotmail.com To: het...@hotmail.com; asterisk@uc.org Date: Thu, 5 Mar 2009 15:06:42 -0500 Subject: RE: [on-asterisk] Any using Elastix has had problem listen recorded calls/Monitoring? I have used monitoring and it works just fine including all the reports. If all the wav files are present, i doubt there is something wrong with the database recording the call data. Or someone might have deleted the records from web interface manually. If you delete the displayed data, only the database records are erased and not teh actual wav files. You can check the DB manually. Regards Farhan From: het...@hotmail.com To: asterisk@uc.org Date: Thu, 5 Mar 2009 12:42:42 -0500 Subject: [on-asterisk] Any using Elastix has had problem listen recorded calls/Monitoring? Hello Everyone, I have a problem with an Elastix system where all calls are recorded yet they are not shown in a proper list on the web GUI. For example instead of showing calls 1-15 out of 2000 I see only 1 call displayed. If I press Next, I see 16-31 out of 2000 and still 1 recorded msg displayed. This is PBX Monitoring section. I check /var/spool/asterisk/monitor and all calls are there. Also, call reports are just find. It seems to me that something in the html page prevents it from displaying all the calls. I am including a URL of the snapshot here: http://elastrix.googlepages.com/snapShot.jpg/snapShot-full;init:.jpg Thanks, Bruce _ Experience all of the new features, and Reconnect with your life. http://go.microsoft.com/?linkid=9650730 - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org _ Reinvent how you stay in touch with the new Windows Live Messenger. http://go.microsoft.com/?linkid=9650731 - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org _ Experience all of the new features, and Reconnect with your life. http://go.microsoft.com/?linkid=9650730 - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org
Re: [on-asterisk] alarm systems
I am also interested to know how the postal machine through voip lines. In the past I tried several times no luck. Any one share your experience. Lloyd On Thu, Mar 5, 2009 at 11:02 PM, Bill Sandiford b...@telnetcommunications.com wrote: Dean: The only difference is the features that are included. It is still a regular analogue line served off the same equipment at the Bell CO as every other line. Regards, Bill -Original Message- From: Dean Yorke [mailto:dean.yo...@xyc.ca] Sent: Thursday, March 05, 2009 10:20 PM To: Bill Sandiford Cc: 'Andre Courchesne'; 'asterisk Mailing' Subject: Re: [on-asterisk] alarm systems yes this is what i am talking about? is there any difference with a standard analogue line? also, anyone have any luck with a postal machine working over ata and voip lines? thanks for the responses! On 5-Mar-09, at 8:26 PM, Bill Sandiford wrote: I think you mean Local Link line which is a POTS service offered by Bell. It is an analog line, it is not digital. -Original Message- From: Dean Yorke [mailto:dean.yo...@xyc.ca] Sent: Thursday, March 05, 2009 5:47 PM To: Andre Courchesne Cc: asterisk Mailing Subject: Re: [on-asterisk] alarm systems Sorry, local loop line is a service that has call features like call forwarding and call display and caller id. but it is different that the service for a standard bell line like home. I think it has a little digital service. Thanks On 5-Mar-09, at 4:33 PM, Andre Courchesne wrote: Hi Dean, I think local loop refers to a dry-loop so you do not have a dialtone on those lines thus they can only be used for DSL services... Dean Yorke wrote: Hi All, I know that this might be a little off topic but... Wondering if someone can help me understand the difference between an analogue line and a local loop line from bell. we have a couple pieces of equipment, (pitney bowes mail machine and personal install alarm system) that are having issues communicating on these lines. Thanks - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org
Re: [on-asterisk] alarm systems
Analog line refers to a standard 600ohm-48v line as opposed to a VoIP
(data)line.
Local loop refer to the analog circuit, the loop being the circuit that is
set up between the local exchange when the telephone goes off-hook (it
completes the circuit and thus
draws current)
Your alarm should be connected to the local loop via a special jack (RJ31X)
This is designed to disconnect any phones from the circuit should the alarm be
activated
This is so no one can cripple the alarm by calling in,calling out or (in the
case of an inside job)
leaving the phone off the hook. IF you have DSL on this line it will also
disconnect the data connection.
These alarms can only use analog lines unless the jack is rewired.
Hope this makes things a little more understandable.
H
=
Henry L.Coleman [www.VoIP-PBX.ca]
Tel: 647-723-5160 Ext.203
=
{ Aloysius Thevarajah Lloyd}
I am also interested to know how the postal machine through voip lines. In
the past I tried several times no luck. Any one share your experience.
Lloyd
On Thu, Mar 5, 2009 at 11:02 PM, Bill Sandiford
b...@telnetcommunications.com wrote:
Dean:
The only difference is the features that are included. It is still a
regular analogue line served off the same equipment at the Bell CO as every
other line.
Regards,
Bill
-Original Message-
From: Dean Yorke [mailto:dean.yo...@xyc.ca]
Sent: Thursday, March 05, 2009 10:20 PM
To: Bill Sandiford
Cc: 'Andre Courchesne'; 'asterisk Mailing'
Subject: Re: [on-asterisk] alarm systems
yes this is what i am talking about?
is there any difference with a standard analogue line?
also, anyone have any luck with a postal machine working over ata and
voip lines?
thanks for the responses!
On 5-Mar-09, at 8:26 PM, Bill Sandiford wrote:
I think you mean Local Link line which is a POTS service offered
by Bell. It is an analog line, it is not digital.
-Original Message-
From: Dean Yorke [mailto:dean.yo...@xyc.ca]
Sent: Thursday, March 05, 2009 5:47 PM
To: Andre Courchesne
Cc: asterisk Mailing
Subject: Re: [on-asterisk] alarm systems
Sorry, local loop line is a service that has call features like call
forwarding and call display and caller id.
but it is different that the service for a standard bell line like
home. I think it has a little digital service.
Thanks
On 5-Mar-09, at 4:33 PM, Andre Courchesne wrote:
Hi Dean,
I think local loop refers to a dry-loop so you do not have a
dialtone on those lines thus they can only be used for DSL
services...
Dean Yorke wrote:
Hi All,
I know that this might be a little off topic but...
Wondering if someone can help me understand the difference between
an analogue line and a local loop line from bell.
we have a couple pieces of equipment, (pitney bowes mail machine
and personal install alarm system) that are having issues
communicating on these lines.
Thanks
-
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Re: [on-asterisk] alarm systems
There seems to be some misunderstanding here. This is probably the best way to understand a local loop: The local loop is the pair of copper wires that run between your premises and the Central Office, through which the carrier delivers a service. The carriers generally refer to all this collective copper infrastructure as the Outside Plant. I suppose a local loop could be fibre as well, but I think most people would be best to think of a local loop as a copper connection. It is pretty much pair of wires that run from your premise to the circuit terminating equipment provided by your carrier (there may be some cross-connects along the way, but that loop is dedicated to your premises). - If they connect your local loop up to an analogue card, you get an analogue line. - If they connect your local loop up to a DSLAM, you get DSL. - If they connect your local loop up to an HDSL unit such as a PairGain, you get a T1. - If they connect your local loop up to some other thing, you get . . . um . . . some other thing (I'm thinking mostly of old services that nobody ever orders anymore). Traditionally the carriers would--by default--connect copper loops to analogue circuit packs, and then simply program the circuit up if you want dial tone. This is why a dead line will often have battery (which means there is voltage on the line and you can hear sidetone, but no dial tone). A 'dry loop' refers to a loop that has been disconnected from the analogue circuit, and not provisioned for any traditional carrier services. If memory serves correctly, it's called 'dry' because it's disconnected from the batteries (which are 'wet'). It's really more of a pricing and tariff thing than a technical thing, since they may not bother actually disconnecting the wires. The point of a 'dry loop' is that you are having DSL delivered on a line that would typically also have an analog circuit on it. Does that help? Note: Local Link is a bundle of features that are delivered on an analog circuit. Link refers to the fact that you can press the Link button on old Nortel phones to perform a hookswitch flash. Local Link service offers all sorts of features that you access via the Link button. Since Bell and Nortel were once the same company, Bell uses a lot of Nortel-speak. You can also get Link type features on your home phone. Bell just doesn't call that Local Link even though it might be very similar or even identical from a technical perspective. Clear as mud? Jim Dean Yorke wrote: Hi All, I know that this might be a little off topic but... Wondering if someone can help me understand the difference between an analogue line and a local loop line from bell. we have a couple pieces of equipment, (pitney bowes mail machine and personal install alarm system) that are having issues communicating on these lines. Thanks - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org -- -- Jim Van Meggelen j...@vanmeggelen.ca http://www.oreillynet.com/pub/au/2177 A child is the ultimate startup, and I have three. This makes me rich. Guy Kawasaki -- - To unsubscribe, e-mail: asterisk-unsubscr...@uc.org For additional commands, e-mail: asterisk-h...@uc.org
