Disable DND on Polycom

2007-06-06 Thread Bill Sandiford
Does anyone know how to disable the Do Not Disturb button/function on a 
Polycom SIP phone.  We have far too many staff members that are putting 
their phone on DND and forgetting to take it off.


I want to remove the ability for them to put it on DND



FW: [on-asterisk] Disable DND on Polycom

2007-06-06 Thread McQuiggan, Mark - Broadridge (Toronto)
Resending...

Please note:  Effective April 1, my e-mail address is
[EMAIL PROTECTED]

-Original Message-
From: McQuiggan, Mark - Broadridge (Toronto) 
Sent: Wednesday, June 06, 2007 10:52 AM
To: 'Bill Sandiford'; 'asterisk@uc.org'
Subject: RE: [on-asterisk] Disable DND on Polycom

Bill:

Grab yourself the SoundPoint IP/SoundStation IP Administrators Guide
appropriate for your SIP version( eg.
http://www.polycom.com/common/documents/support/setup_maintenance/products/v
oice/soundpoint_ip_soundstation_ip_admin_guide_v2.0.x.pdf).

I'm going to use the above manual for examples in the below:

First, identify the DND key's number, depending on the model of the phone
(pages 30 - 32).  For example.  DND on the SoundPoint 301 is key number 23.

Open your sip.cfg.  Search for the word keys  (the  is important).  On a
default sip.cfg, you should find:

keys key.scrolling.timeout=1/

Review pages 132 - 133 to decide how you want to change the DND button.  A
good choice for the 301 would be to change to a Message Retrieve button.  

Insert your choice within the keys command and save, eg.

keys key.scrolling.timeout=1 key.IP_300.23.function.prim=Messages/ 

Once that is done, reboot your Polycom phones manually, or use sip notify
polycom-check-cfg SIP NAME from the Asterisk console.  Make sure that you
change the button top on the phone ;-)

Mark.

Please note:  Effective April 1, my e-mail address is
[EMAIL PROTECTED]

-Original Message-
From: Bill Sandiford [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, June 06, 2007 10:30 AM
To: asterisk@uc.org
Subject: [on-asterisk] Disable DND on Polycom

Does anyone know how to disable the Do Not Disturb button/function on a 
Polycom SIP phone.  We have far too many staff members that are putting 
their phone on DND and forgetting to take it off.

I want to remove the ability for them to put it on DND


-
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]

This message and any attachments are intended only for the use of the addressee 
and
may contain information that is privileged and confidential. If the reader of 
the 
message is not the intended recipient or an authorized representative of the
intended recipient, you are hereby notified that any dissemination of this
communication is strictly prohibited. If you have received this communication in
error, please notify us immediately by e-mail and delete the message and any
attachments from your system.


RE: [on-asterisk] Disable DND on Polycom

2007-06-06 Thread Nabeel Jafferali
You cannot disable the DND feature, but I believe there is a way to disable
the DND button. Look into the keys configuration parameter.

 -Original Message-
 From: Bill Sandiford [mailto:[EMAIL PROTECTED]
 Sent: June 6, 2007 10:25 AM
 To: asterisk@uc.org
 Subject: [on-asterisk] Disable DND on Polycom
 
 Does anyone know how to disable the Do Not Disturb button/function on a
 Polycom SIP phone.  We have far too many staff members that are putting
 their phone on DND and forgetting to take it off.
 
 I want to remove the ability for them to put it on DND
 
 
 -
 To unsubscribe, e-mail: [EMAIL PROTECTED]
 For additional commands, e-mail: [EMAIL PROTECTED]