Re: [asterisk-users] test the email-list OT

2007-08-12 Thread C F
Ok, so I was fooled :P

On 8/12/07, Stephen Bosch [EMAIL PROTECTED] wrote:
 C F wrote:
  OMG, someone thought that it's for real. Wow.

 I don't think so. Read the sentence carefully:

  On 8/11/07, Trevor Peirce [EMAIL PROTECTED] wrote:
  C F wrote:
  No you cant. This message is being dropped as well.
 
  Shame. Seriously though I posted a new thread right after I posted that
   

 He got the joke.

 -Stephen-


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[asterisk-users] asterisk and telewell isdn hfc problem

2007-08-12 Thread Giedrius Augys
Hi,
 I have debian etch 4.0 machine (2.6.18) with two TW-ISDN PCI (Hfc) cards. I
use bristuff-0.3.0-PRE-1y-e (asterisk-1.2.17,libpri-1.2.4,zaptel-1.2.16). I
also have patched zaphfc with zaphfc_0.4.0-test1_florz-13.diff.gz   (I load
module: insmod /usr/src/bristuff-0.3.0-PRE-1y-e/zaphfc/zaphfc.ko modes=1
debug=1).   So i want to test two cards and make loop between them. So one
card would be NT, another TE. My configurations:

/etc/zaptel.conf:
loadzone=lt
defaultzone=lt
span=1,1,3,ccs,ami
bchan=1-2
dchan=3
span=2,0,3,ccs,ami
bchan=4-5
dchan=6

/etc/asterisk/zapata.conf
[channels]

switchtype = euroisdn
; p2mp NT mode
signalling = bri_net_ptmp

echocancel=yes
echotraining = 100
echocancelwhenbridged=yes

immediate=yes
group = 1
context=from-internal
channel = 1-2

signalling = bri_cpe_ptmp
group = 2
context=from-internal
channel = 4-5


So I get this from asterisk logs:

Aug 12 03:08:23 DEBUG[2997] chan_sip.c: build_route: Contact hop:
sip:[EMAIL PROTECTED]

Aug 12 03:08:23 VERBOSE[3046] logger.c: -- Executing
Dial(SIP/100-081c6668, ZAP/g1/52040004|60) in new stack
Aug 12 03:08:23 VERBOSE[3046] logger.c: -- Requested transfer
capability: 0x00 - SPEECH
Aug 12 03:08:23 VERBOSE[3046] logger.c: -- Called g1/52040004
Aug 12 03:08:25 DEBUG[3046] chan_zap.c: Set option AUDIO MODE, value: ON(1)
on Zap/1-1
Aug 12 03:08:25 DEBUG[3046] chan_zap.c: Hangup: channel: 1 index = 0, normal
= 17, callwait = -1, thirdcall = -1
Aug 12 03:08:25 DEBUG[3046] chan_zap.c: Not yet hungup...  Calling hangup
once with icause, and clearing call
Aug 12 03:08:25 DEBUG[3046] chan_zap.c: disabled echo cancellation on
channel 1
Aug 12 03:08:25 DEBUG[3046] chan_zap.c: Set option TDD MODE, value: OFF(0)
on Zap/1-1
Aug 12 03:08:25 DEBUG[3046] chan_zap.c: Updated conferencing on 1, with 0
conference users
Aug 12 03:08:25 DEBUG[3046] chan_zap.c: Set option AUDIO MODE, value: OFF(0)
on Zap/1-1
Aug 12 03:08:25 DEBUG[3046] chan_zap.c: disabled echo cancellation on
channel 1
Aug 12 03:08:25 VERBOSE[3046] logger.c: -- Hungup 'Zap/1-1'
Aug 12 03:08:25 DEBUG[3046] app_dial.c: Exiting with DIALSTATUS=CANCEL.



And kernel log:
Aug 12 11:01:25 pbx kernel: zaphfc: Card 0 configured for NT mode
Aug 12 11:01:25 pbx kernel: zaphfc: Card 0 configured for master mode
Aug 12 11:01:25 pbx kernel: ACPI: PCI Interrupt :04:01.0[A] - GSI 17
(level, low) - IRQ 177
Aug 12 11:01:25 pbx kernel: zaphfc: CCD/Billion/Asuscom 2BD0 configured at
mem 0xe01faf00 fifo 0xdaef(0x1aef) IRQ 177 HZ 250
Aug 12 11:01:25 pbx kernel: zaphfc: Card 1 configured for TE mode
Aug 12 11:01:25 pbx kernel: zaphfc: Card 1 configured for master mode
Aug 12 11:01:25 pbx kernel: zaphfc: 2 hfc-pci card(s) in this box.
Aug 12 11:01:25 pbx kernel: Registered tone zone 22 (Lithuania)


Aug 12 03:08:25 pbx kernel: zaphfc[1]: b channel buffer underrun: 1, 0
Aug 12 03:08:25 pbx kernel: zaphfc[1]: b channel buffer overflow: 24, 24


Any ideas , how to fix this problem? Thanks
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Re: [asterisk-users] asterisk and telewell isdn hfc problem

2007-08-12 Thread Tzafrir Cohen
On Sun, Aug 12, 2007 at 02:07:15AM +0300, Giedrius Augys wrote:
 Hi,
  I have debian etch 4.0 machine (2.6.18) with two TW-ISDN PCI (Hfc) cards. I
 use bristuff-0.3.0-PRE-1y-e (asterisk-1.2.17,libpri-1.2.4,zaptel-1.2.16). I
 also have patched zaphfc with zaphfc_0.4.0-test1_florz-13.diff.gz  (I load
 module: insmod /usr/src/bristuff-0.3.0-PRE-1y-e/zaphfc/zaphfc.ko modes=1
 debug=1).   So i want to test two cards and make loop between them. So one
 card would be NT, another TE. My configurations:
 /etc/zaptel.conf:
 
 loadzone=lt
 defaultzone=lt
 span=1,1,3,ccs,ami
 bchan=1-2
 dchan=3
 span=2,0,3,ccs,ami
 bchan=4-5
 dchan=6
 
 /etc/asterisk/zapata.conf
 [channels]
 
 switchtype = euroisdn
 ; p2mp NT mode
 signalling = bri_net_ptmp
 
 echocancel=yes
 echotraining = 100
 echocancelwhenbridged=yes
 
 immediate=yes
 group = 1
 context=from-internal
 channel = 1-2
 
 signalling = bri_cpe_ptmp
 group = 2
 context=from-internal
 channel = 4-5

Are the spans actually up?

What is the ouput of:

  pri show span 1
  pri show span 2

-- 
   Tzafrir Cohen   
icq#16849755jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]   
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir

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Re: [asterisk-users] asterisk and telewell isdn hfc problem

2007-08-12 Thread Giedrius Augys
2007/8/12, Tzafrir Cohen [EMAIL PROTECTED]:

 On Sun, Aug 12, 2007 at 02:07:15AM +0300, Giedrius Augys wrote:
  Hi,
   I have debian etch 4.0 machine (2.6.18) with two TW-ISDN PCI (Hfc)
 cards. I
  use bristuff-0.3.0-PRE-1y-e (asterisk-1.2.17,libpri-1.2.4,zaptel-1.2.16).
 I
  also have patched zaphfc with zaphfc_0.4.0-test1_florz-13.diff.gz  (I
 load
  module: insmod /usr/src/bristuff-0.3.0-PRE-1y-e/zaphfc/zaphfc.ko modes=1
  debug=1).   So i want to test two cards and make loop between them. So
 one
  card would be NT, another TE. My configurations:
  /etc/zaptel.conf:
 
  loadzone=lt
  defaultzone=lt
  span=1,1,3,ccs,ami
  bchan=1-2
  dchan=3
  span=2,0,3,ccs,ami
  bchan=4-5
  dchan=6
 
  /etc/asterisk/zapata.conf
  [channels]
 
  switchtype = euroisdn
  ; p2mp NT mode
  signalling = bri_net_ptmp
 
  echocancel=yes
  echotraining = 100
  echocancelwhenbridged=yes
 
  immediate=yes
  group = 1
  context=from-internal
  channel = 1-2
 
  signalling = bri_cpe_ptmp
  group = 2
  context=from-internal
  channel = 4-5

 Are the spans actually up?

 What is the ouput of:

   pri show span 1
   pri show span 2

 --
Tzafrir Cohen
 icq#16849755jabber:[EMAIL PROTECTED]
 +972-50-7952406   mailto:[EMAIL PROTECTED]
 http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir

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This is more information, I think it helps you:

pbx*CLI pri show span 1
Primary D-channel: 3
Status: Provisioned, Up, Active
Switchtype: EuroISDN
Type: Network (PtMP)
Overlap Dial: 0
T200 Timer: 1000
T203 Timer: 1
T305 Timer: 3
T308 Timer: 4000
T313 Timer: 4000
N200 Counter: 3


pbx*CLI pri show span 2
Primary D-channel: 6
Status: Provisioned, Down, Active
Switchtype: EuroISDN
Type: CPE (PtMP)
Window Length: 0/7
Sentrej: 0
SolicitFbit: 0
Retrans: 0
Busy: 0
Overlap Dial: 0
T200 Timer: 1000
T203 Timer: 1
T305 Timer: 3
T308 Timer: 4000
T313 Timer: 4000
N200 Counter: 3



pbx:/etc/asterisk# cat /proc/zaptel/*
Span 1: ZTHFC1 HFC-S PCI A ISDN card 0 [NT] layer 1 ACTIVATED (G3) AMI/CCS

   1 ZTHFC1/0/1 Clear (In use)
   2 ZTHFC1/0/2 Clear (In use)
   3 ZTHFC1/0/3 HDLCFCS (In use)
Span 2: ZTHFC2 HFC-S PCI A ISDN card 1 [TE] layer 1 DEACTIVATED (F5)
AMI/CCS

   4 ZTHFC2/0/1 Clear (In use)
   5 ZTHFC2/0/2 Clear (In use)
   6 ZTHFC2/0/3 HDLCFCS (In use)
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Re: [asterisk-users] Dialplan loop

2007-08-12 Thread Anselm Martin Hoffmeister
Am Donnerstag, den 09.08.2007, 20:12 -0500 schrieb David Bandel:
 Folks,
 
 I'm trying to implement a simple loop in a dialplan.  The object is to
 set a counter, run through some IVR options, increment the counter,
 return to the start, then finally fall through to an operator or
 voicemail.

 exten = s,n,Set(loop = 0)

 ...
 exten = s,n,Set(loop = $[${loop} + 1])

 The above loop increment doesn't work.  The error message is:
 
 WARNING[14490]: ast_expr2.fl:398 ast_yyerror: ast_yyerror():  syntax
 error: syntax error, unexpected '+', expecting $end; Input:
  + 1
  ^
 WARNING[14490]: ast_expr2.fl:402 ast_yyerror: If you have questions,
 please refer to doc/channelvariables.txt in the asterisk source.
 

Try removing extra space characters around the =. Very similar example
from my dialplan

exten = _2XX,n,Set(I=1)
...
exten = _2XX,n,Set(EXTR=$[${I} + 1])

Works fine. Also assigning a variable a new value based on the old value
works OK here (although not calculated, but concatenated):

exten = _2XX,n,Set(D=${D}SIP/sip501)

I am using Asterisk 1.2 here, but I remember similar errors with stray
  characters.

BR
Anselm


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Re: [asterisk-users] Call forward at telco

2007-08-12 Thread Gunnar Schaller
Hello Gordon,

Thursday, August 9, 2007, 4:39:44 PM, you wrote:

 This doesn't work?

exten = _*21*X.,1,Dial(Zap/1/*21*${EXTEN:4})

 Then you can dial

*21*destination#


No that doesn't work. You can't dial this number. You have to send
special facility keypads to telco switch. Normal dialing would
signalling as called number, not as facility keypads.

pri debug span with called number (5 here):
4  Protocol Discriminator: Q.931 (8)  len=8
4  Call Ref: len= 1 (reference 4/0x4) (Originator)
4  Message type: INFORMATION (123)
4  [70 02 81 35]
4  Called Number (len= 4) [ Ext: 1  TON: Unknown Number Type (0)  NPI: 
ISDN/Telephony Numbering Plan (E.164/E.163) (1) '5' ]
4 -- Processing IE 112 (cs0, Called Party Number)

pri debug span with facility keypad (a * in this case):
4  Protocol Discriminator: Q.931 (8)  len=7
4  Call Ref: len= 1 (reference 1/0x1) (Originator)
4  Message type: INFORMATION (123)
4  [2c 01 2a]
4  Keypad Facility (len= 1) [ *DÏÈN ]
4 -- Processing IE 44 (cs0, Keypad Facility)

ZapSendKeypadFacility in Asterisk 1.4 does this IN a call. But I do
not have a call. I have to pick up the line and send the information.
After # at the and a voice is telling me service activated or try
again.


Gunnar


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Re: [asterisk-users] asterisk and telewell isdn hfc problem

2007-08-12 Thread Tzafrir Cohen
On Sun, Aug 12, 2007 at 12:10:50PM +0300, Giedrius Augys wrote:
 2007/8/12, Tzafrir Cohen [EMAIL PROTECTED]:

  Are the spans actually up?
 
  What is the ouput of:
 
pri show span 1
pri show span 2

 This is more information, I think it helps you:
 
 pbx*CLI pri show span 1
 Primary D-channel: 3
 Status: Provisioned, Up, Active
 Switchtype: EuroISDN
 Type: Network (PtMP)
 Overlap Dial: 0
 T200 Timer: 1000
 T203 Timer: 1
 T305 Timer: 3
 T308 Timer: 4000
 T313 Timer: 4000
 N200 Counter: 3
 
 
 pbx*CLI pri show span 2
 Primary D-channel: 6
 Status: Provisioned, Down, Active
 Switchtype: EuroISDN
 Type: CPE (PtMP)
 Window Length: 0/7
 Sentrej: 0
 SolicitFbit: 0
 Retrans: 0
 Busy: 0
 Overlap Dial: 0
 T200 Timer: 1000
 T203 Timer: 1
 T305 Timer: 3
 T308 Timer: 4000
 T313 Timer: 4000
 N200 Counter: 3
 
 
 
 pbx:/etc/asterisk# cat /proc/zaptel/*
 Span 1: ZTHFC1 HFC-S PCI A ISDN card 0 [NT] layer 1 ACTIVATED (G3) AMI/CCS
 
1 ZTHFC1/0/1 Clear (In use)
2 ZTHFC1/0/2 Clear (In use)
3 ZTHFC1/0/3 HDLCFCS (In use)
 Span 2: ZTHFC2 HFC-S PCI A ISDN card 1 [TE] layer 1 DEACTIVATED (F5)
 AMI/CCS
 
4 ZTHFC2/0/1 Clear (In use)
5 ZTHFC2/0/2 Clear (In use)
6 ZTHFC2/0/3 HDLCFCS (In use)

Layer 1 activated on the NT port but deactivated on the NT port. Hmmm...
what cable do you use between the two?

-- 
   Tzafrir Cohen   
icq#16849755jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]   
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir

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Re: [asterisk-users] LumenVox Speech Recognition

2007-08-12 Thread Mike Clark

mitcheloc wrote:
 Nitesh,

 They claim to support numbers on their website so I would say yes.

 On 8/11/07, Nitesh Divecha [EMAIL PROTECTED] wrote:
   
 Dean,

 Can the LumenVox Speech Recognition engine understand numbers?
 Sorry to ask stupid questions but kinda curious... as for my application
 all I want is to the software to understand the numbers and provide me
 the output.

 Cheers,
 Nitesh


 Dean Collins wrote:
 
 No they have a standalone solution - lol NLVR is a whole separate
 server (or server farm) in most onsite installations.



 Regards,

 Dean Collins
 Cognation Pty Ltd
 [EMAIL PROTECTED]
 +1-212-203-4357 Ph
 +61-2-9016-5642 (Sydney in-dial).



   
 -Original Message-
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of mitcheloc
 Sent: Saturday, 11 August 2007 7:29 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] LumenVox Speech Recognition

 Dean,

 Hmm.. I was hoping something that could be used with Asterisk on the
 machine locally... Nuance doesn't seem to offer that.

 On 8/11/07, Dean Collins [EMAIL PROTECTED] wrote:

 
 Nuance etc.  and Steve to answer your questions - lumenvox just

   
 doesn't

   
 have the engine or phonetic capabilities that some of the the larger
 systems have.

 Like I said before - I've been stunned considering how cheap it is

   
 how

   
 good it is but. if you are looking for a less defined utterance
 structure it has limitations.



 Regards,

 Dean Collins
 Cognation Pty Ltd
 [EMAIL PROTECTED]
 +1-212-203-4357 Ph
 +61-2-9016-5642 (Sydney in-dial).



   
 -Original Message-
 From: [EMAIL PROTECTED]

 
 [mailto:asterisk-users-

   
 [EMAIL PROTECTED] On Behalf Of mitcheloc
 Sent: Saturday, 11 August 2007 3:25 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] LumenVox Speech Recognition

 Dean,

 Are you aware of any better options for speech recognition?

 
 (though

   
 I'm sure more expensive)

 On 8/11/07, Nitesh Divecha [EMAIL PROTECTED] wrote:

 
 Thanks Dean... will update you on the progress...

 Cheers,
 Nitesh



 Dean Collins wrote:

   
 Hi Nitesh - yep great place to start.


 Regards,

 Dean Collins
 Cognation Pty Ltd
 [EMAIL PROTECTED]
 +1-212-203-4357 Ph
 +61-2-9016-5642 (Sydney in-dial).




 
 -Original Message-
 From: [EMAIL PROTECTED]

   
 [mailto:asterisk-users-

   
 [EMAIL PROTECTED] On Behalf Of Nitesh Divecha
 Sent: Saturday, 11 August 2007 11:40 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] LumenVox Speech Recognition

 Thanks Dean and Steve,

 I am planning to use for my IVR notification application

   
 which is

   
 built


 
 using PHPAGI and A2Billing (Callback, Calling Card).
 I saw the $50.00 Starter kit does it provide some

   
 functionality?

   
 Cheers,
 Nitesh


 Dean Collins wrote:


   
 Hi Steve, no I'm no expert at all I do however (or did)

 
 have

   
 an

   
 interest in building a far more comprehensive solution for

 
 an

   
 ASP

   
 solution combining other solutions that would have helped

 
 the

   
 asterisk


 
 community however could never get it off the ground.

 Nitesh to answer your original question...Lumenvox is great

 
 value

   
 for


 
 the money and works well - however there are limitations but

 
 for

   
 90%

   
 of


 
 applications will work great.




 Regards,

 Dean Collins
 Cognation Pty Ltd
 [EMAIL PROTECTED]
 +1-212-203-4357 Ph
 +61-2-9016-5642 (Sydney in-dial).





 
 -Original Message-
 From: [EMAIL PROTECTED]


   
 [mailto:asterisk-users-


 
 [EMAIL PROTECTED] On Behalf Of Steve Totaro
 Sent: Saturday, 11 August 2007 10:55 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] LumenVox Speech Recognition

 Dean Collins is probably the list expert on this.

 Thanks,
 Steve Totaro

 Nitesh Divecha wrote:



   
 Hello All,

 While looking for solution to solve my Callback DTMF

 
 problem,

   
 I

   
 came


 
 across LumenVox Speech Recognition software.

 Has anyone tried out? Need some feedback before I purchase

 

   
We purchased a copy of the starter developer kit and got it going and 
yes it does recognized numbers.

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[asterisk-users] New Pico-ITX

2007-08-12 Thread Dean Collins
Powerful enough to run a small asterisk server though not sure if the
drop down in size from a mini-atx or a micro-atx but I'm sure someone
will try.

http://www.geek.com/first-look-via-px1-pico-itx-motherboard 

 

 

Regards,

Dean Collins
Cognation Pty Ltd
[EMAIL PROTECTED]
mailto:[EMAIL PROTECTED] +1-212-203-4357 Ph
+61-2-9016-5642 (Sydney in-dial).

 

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[asterisk-users] Playback a video file?

2007-08-12 Thread SIP
Is it possible to record or playback a video file in Asterisk?

N.

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Re: [asterisk-users] How to use OpenVPN with Asterisk

2007-08-12 Thread Doug Lytle
Kate Kretz wrote:
 OpenVPN is very good in NAT (if one of your boxes is behind NAT). 
 otherwise, OpenVPN seems to be a bad choice, it's complicated, 
 non-standard (there'n no RFC on OpenVPN).

It's complicated?  No more so then Asterisk.

We use, it was quite straight forward to set up and the audio quality 
over it is quite good.

Doug

-- 
Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary 
Safety, deserve neither Liberty nor Safety.



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Re: [asterisk-users] Free sitting

2007-08-12 Thread Anselm Martin Hoffmeister
Am Freitag, den 10.08.2007, 09:02 +0200 schrieb Olivier:
 Hi,
 
 My question is more what should be done than how should it be
 done.
 I could say :
 If you were a teacher, teaching and preparing your courses once a
 week (as you can't be called while teaching, can you ?)

Well, yes. It always depends ;-) In an English or Arts course you could
probably answer the phone to internal calls - those calling you will
know you are in class and keep it as short as possible and just call
instead of knocking on the door, which probably disturbs pretty much to
the same amount. Getting external calls should then be turned off, or
silent-ringer with a display showing external call and the send to
voicemail button available.

I assume that answering the phone while teaching the usage of circular
saw and all those tools in a woodworks course or while teaching
martial arts would be a bit too disturbing to make it happen ;-)

  would you prefer your phone system to log you in or out 
 1- automatically according a schedule stored somewhere,
 2- whenever you turn your PC or or off,
 3- when you dial something (for login) and logout) is done during
 nightimes,
 4- when you dial something (for login and logout). 

3/ and 4/ are compatible. You could further reason wether a user shall
be logged out when the next one logs in. Logging the user out from a
place when he logs in somewhere else is also reasonable (as you write
below). Those two are even compatible with 2/ if only the login
procedure shall login the phone, or only with 4/ if the logout is also
coupled to the phone.

 My vote would go for the last one as it somehow keeps users
 responsible for themselves.
 A colleague prefers the third choice.
 Which would you pick ?
 
 If someone logs in from one place and logs in once again from
 somewhere else, then user previous log shall be replaced by the new
 one : incoming calls rings new phone. 
 
 I'm wondering whether or not, 2 people could share the same phone
 but beside calling features, many supporting features such as MWI, BLF
 wouldn't it easily.

Right. This depends on wether it will be a very seldom or a common case.

Example a: There is a teachers' room where they usually sit in their
non-teaching time and prepare lessons. Every place has (possibly a
computer and a) phone.

Example b: The same room has only one phone.

Thinking about the computer coupling, that probably also depends on
wether they regularly use the PC (all the time, part of the time,
sometimes...)

 What do you think ?

I would go for a combination of your 3/ and 4/ settings above. Allow
them to logout, and if they do not, autologout after 3 hours or so
(teachers probably not too often stay within the same room for more than
three hours) or whenever they logout manually.

You could combine that someone (you) is logged into this phone with a
lamp on the phone (although you probably need a patch to asterisk to
support non-regular presence/status settings) - perhaps making that lamp
blink for 15 minutes before auto-logout, or depending on the number of
states that the phone supports, signal message-waiting or one of about
1000 others things.

You could also designate conference room phones such that multiple
users can be logged in (without MWI and further features) while
teacher's room phones and classroom phones could be strictly single-user
and therefore offer extended features.

Depending on the phone it can display both CALLERID(num) and
CALLERID(name). You could tweak that to change CALLERID(name) to for
Mr. Peters, for example, so that the display will tell both the caller
number and the callee name. With 1000 more options of course.

Users often lack the ability to know what they want and precisely be
able to tell that. Asking them about their usage habits, with well
formulated questions, might reveal which of the methods is best for your
setting. I am not a teacher, but have lots of them in the family, so I
know that between schools there are huge differences in work habits and
so on. As an external consultant you will have to ask those who will
(have to) use the system you design.

A friend of mine says, Linux is all about choice. Same here for
asterisk, and you are the one to choose.

Best regards,

Anselm


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Re: [asterisk-users] New Pico-ITX

2007-08-12 Thread Gordon Henderson
On Sun, 12 Aug 2007, Dean Collins wrote:

 Powerful enough to run a small asterisk server though not sure if the
 drop down in size from a mini-atx or a micro-atx but I'm sure someone
 will try.

 http://www.geek.com/first-look-via-px1-pico-itx-motherboard

That's pretty impressive!

I'm sure it will run linux+asterisk just fine with a 1GHz Via C7 processor 
as there are many platforms out there using that combination (or the Via 
C3)

The issue that I've had (and I guess other small developers) is putting a 
motherboard in a pretty case so that it doesn't look like a PC when you 
turn it round...

The other thing is that some people just don't believe it - I did a demo 
for someone with my usual box - pizza box style with a micro ATX board 
(VIA C3, 1GHz, fanless) and they couldn't believe it would handle the 35 
extensions their current box handles - which takes up 6U of a rack. (My 
unit would have been in a 2U rack case for them, but they were still very 
skeptical!)

Gordon

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Re: [asterisk-users] New Pico-ITX

2007-08-12 Thread Andrew Latham
Just mount your solution along with patch panel, switch and UPS in one
of these
http://www.hoffmanonline.com/images/uploaded_images/87426/101806/87787768.gif



On 8/12/07, Gordon Henderson [EMAIL PROTECTED] wrote:
 On Sun, 12 Aug 2007, Dean Collins wrote:

  Powerful enough to run a small asterisk server though not sure if the
  drop down in size from a mini-atx or a micro-atx but I'm sure someone
  will try.
 
  http://www.geek.com/first-look-via-px1-pico-itx-motherboard

 That's pretty impressive!

 I'm sure it will run linux+asterisk just fine with a 1GHz Via C7 processor
 as there are many platforms out there using that combination (or the Via
 C3)

 The issue that I've had (and I guess other small developers) is putting a
 motherboard in a pretty case so that it doesn't look like a PC when you
 turn it round...

 The other thing is that some people just don't believe it - I did a demo
 for someone with my usual box - pizza box style with a micro ATX board
 (VIA C3, 1GHz, fanless) and they couldn't believe it would handle the 35
 extensions their current box handles - which takes up 6U of a rack. (My
 unit would have been in a 2U rack case for them, but they were still very
 skeptical!)

 Gordon

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-- 
/*
 Andrew Latham
 LATHAMA (lay-th-ham-eh)
 [EMAIL PROTECTED]
 [EMAIL PROTECTED]
*/

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Re: [asterisk-users] New Pico-ITX

2007-08-12 Thread Steve Totaro
Gordon Henderson wrote:
 On Sun, 12 Aug 2007, Dean Collins wrote:

   
 Powerful enough to run a small asterisk server though not sure if the
 drop down in size from a mini-atx or a micro-atx but I'm sure someone
 will try.

 http://www.geek.com/first-look-via-px1-pico-itx-motherboard
 

 That's pretty impressive!

 I'm sure it will run linux+asterisk just fine with a 1GHz Via C7 processor 
 as there are many platforms out there using that combination (or the Via 
 C3)

 The issue that I've had (and I guess other small developers) is putting a 
 motherboard in a pretty case so that it doesn't look like a PC when you 
 turn it round...

 The other thing is that some people just don't believe it - I did a demo 
 for someone with my usual box - pizza box style with a micro ATX board 
 (VIA C3, 1GHz, fanless) and they couldn't believe it would handle the 35 
 extensions their current box handles - which takes up 6U of a rack. (My 
 unit would have been in a 2U rack case for them, but they were still very 
 skeptical!)

 Gordon

   

Just point them to the specs on a 3Com V3000.  1U and I think 200 
extensions without having to add anything to it.  Obviously, four FXO 
ports will not do much good for 200 extensions though.

Thanks,
Steve


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[asterisk-users] Shared Line Appearance - Aastra 55i - Does it work?

2007-08-12 Thread James Collier
Does anyone have Shared (bridged) Line Appearance working in Asterisk 1.4?
Specifically with the Aastra 55i.

Specifically, I am using the Aastra 55i with the expansion module.

We want to see if other handsets are being used. (BLF)  Getting BLF to work
would be a great start.  It sounds like setting up the hints properly will
achieve this.  right?  Not totally sure how this should be configured.

We also want bridged appearances.  Shared Line Appearance in Asterisk 1.4.

It is my understanding that with a bridged appearance, the line would show
as busy if it is in use on another handset, right?   Meaning that the BLF
would be irrelevant?

in SLA.conf  we have:

slatest]
type=trunk
device=SIP/1001
autocontext=slatest
[slatest1]
type=trunk
device=SIP/1003
autocontext=slatest1
[slateststation]
type=station
device=SIP/1002
autocontext=slateststation
trunk=slatest
trunk=slatest1

sip.conf

[1001]
type=friend
username=1001
secret=1001
host=dynamic
;context=slatest
context=slatest
dtmfmode=rfc2833
Language=en
qualify=yes
[EMAIL PROTECTED]
disallow=all
allow=all
[1002]
type=friend
username=1002
secret=1002
host=dynamic
;context=default1
context=slateststation
dtmfmode=rfc2833
Language=en
qualify=yes
[EMAIL PROTECTED]
disallow=all
allow=all
[1003]
type=friend
username=1003
secret=1003
host=dynamic
;context=default1
context=slatest1
dtmfmode=rfc2833
Language=en
qualify=yes
[EMAIL PROTECTED]
disallow=all
allow=all

Dialplan
[testing]
exten = _100X,1,Dial(SIP/${EXTEN}/${EXTEN})
exten = 101,1,Goto(slateststation|102|1)
exten = 102,1,Goto(slatest|1|1)
exten = 103,1,Goto(slatest1|1|1)
exten = h,1,Hangup()
[slatest]
exten = 1,1,SLATrunk(slatest)
exten = _X.,1,Dial(SIP/${EXTEN}/${EXTEN})
[slatest1]
exten = 1,1,SLATrunk(slatest1)
exten = _X.,1,Dial(SIP/${EXTEN}/${EXTEN})

[slateststation]
exten = 102,1,SLAStation(slateststation)



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Re: [asterisk-users] indications.c: Can't generate that much data!

2007-08-12 Thread Eric \ManxPower\ Wieling
Steve Totaro wrote:
 Dermot Bradley wrote:
 Linux 2.6.20, asterisk 1.2.23, mISDN 1_1_5, Digium B410P BRI card.

 When calls come in via ISDN the destination phone does ring but the
 caller hears no ringing tone, once the SIP phone is answered everything
 works as expected. Calls from SIP phone to SIP phone internally do let
 the caller hear a ringing tone.

   
 
 Do you have the r option in the line that dials the extension coming 
 from the PSTN?

As you know r option to Dial is not required to generate a ringback 
tone.  If ringback tone is not being generated, adding r will seldom 
fix the issue.

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Re: [asterisk-users] indications.c: Can't generate that much data!

2007-08-12 Thread Steve Totaro
Eric ManxPower Wieling wrote:
 Steve Totaro wrote:
   
 Dermot Bradley wrote:
 
 Linux 2.6.20, asterisk 1.2.23, mISDN 1_1_5, Digium B410P BRI card.

 When calls come in via ISDN the destination phone does ring but the
 caller hears no ringing tone, once the SIP phone is answered everything
 works as expected. Calls from SIP phone to SIP phone internally do let
 the caller hear a ringing tone.

   
   
 Do you have the r option in the line that dials the extension coming 
 from the PSTN?
 

 As you know r option to Dial is not required to generate a ringback 
 tone.  If ringback tone is not being generated, adding r will seldom 
 fix the issue.

Maybe you do not understand my troubleshooting techniques. 

It was a question rather than a recommendation.  After he responded that 
he did in fact have an r, I told him to try removing it.

He did, problem solved, case closed.

Thanks,
Steve Totaro

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Re: [asterisk-users] indications.c: Can't generate that much data!

2007-08-12 Thread Eric \ManxPower\ Wieling
Dermot Bradley wrote:

 I don't see what difference removing the r option has made from an
 Asterisk perspective - in both cases Asterisk tries to emulate a
 ringtone but fails for some reason when r is present. According to the
 the show application dial help having no r present for Dial should
 NOT generate a ringing tone yet here it does.
 

You don't understand the docs.  r will override whatever tone Asterisk 
thinks it should be providing and provide a ringing tone instead. 
Asterisk, by default, provides the correct tones to the caller.

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Re: [asterisk-users] Ordering BRI From ATT

2007-08-12 Thread Stephen Bosch
Trevor G. Hammonds wrote:
 I am not aware of any commercial Asterisk-compatible cards that support
 North American BRIs right out of the box.  The best I have been able to come
 up with was a card sold on eBay, where the seller promises to supply a patch
 that needs to be applied to Asterisk (based on BRIstuff) so that it will
 support North American BRIs.  The driver allows only one SPID per BRI, so
 multiple DID/MSNs are not supported.

The card you're referring to is the OpenPCI card; they have a new stack
that supports multiple SPIDs, which is now in beta testing. I understand
that they actually have some cards deployed with US customers, too.

Trevor -- are you using any BRIs at the moment?

-Stephen-

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Re: [asterisk-users] Ordering BRI From ATT

2007-08-12 Thread Tzafrir Cohen
On Sun, Aug 12, 2007 at 12:42:10PM -0600, Stephen Bosch wrote:
 Trevor G. Hammonds wrote:
  I am not aware of any commercial Asterisk-compatible cards that support
  North American BRIs right out of the box.  The best I have been able to come
  up with was a card sold on eBay, where the seller promises to supply a patch
  that needs to be applied to Asterisk (based on BRIstuff) so that it will
 

  support North American BRIs.  The driver allows only one SPID per BRI, so
  multiple DID/MSNs are not supported.
 
 The card you're referring to is the OpenPCI card; 

Any relation between bristuff and chan_vpb that I wasn't aware of?

   they have a new stack
 that supports multiple SPIDs, which is now in beta testing. I understand
 that they actually have some cards deployed with US customers, too.
 
 Trevor -- are you using any BRIs at the moment?

-- 
   Tzafrir Cohen   
icq#16849755jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]   
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir

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Re: [asterisk-users] Asterisk Manager to Record Greetings

2007-08-12 Thread Anselm Martin Hoffmeister
Am Freitag, den 10.08.2007, 11:26 -0500 schrieb Peder @ NetworkOblivion:
 That's great, now say you have 5 or 6 AA's and each one has 10 different 
 parts that you want to record (thank you for calling...  for Steve 
 press 1 for dave press 2).  Rather than having to record a long 
 message, I want to break it into pieces so that if dave leaves, we can 
 just record that one chunk rather than the whole thing.  I would need 
 lots of extensions pre-setup for each chunk.  Not very efficient.
 
 Gordon Henderson wrote:
  On Fri, 10 Aug 2007, Peder @ NetworkOblivion wrote:
  
  I am trying to use Asterisk Manager via php to record auto attendant
  greetings and I just can't figure out how to do it.  I've got the php
  page working and I can click to call between two phones.  However if I
  click to call just a single phone and then try to enable monitor, when
  I pick up the ringing phone, it just hangs up and doesn't record
  anything.  I'm sure I just don't know the appropriate syntax.  Has
  anybody done something like this?  I can do the php stuff, I just need
  the Asterisk Manager syntax.

I did something similar using multiple records in a row.
Something like

exten = 931,1,Answer()
exten = 931,2,Wait(2)
exten = 931,3,Set(E=1000)
exten = 931,4,Playback(beep)
exten = 931,5,Set(E=$[${E} + 1])
exten = 931,6,Record(/tmp/asterisk-recording-${E:1})
exten = 931,7,Playback(/tmp/asterisk-recording-${E:1})
exten = 931,8,Wait(2)
exten = 931,9,Goto(4)

This will loop: beep, record until # pressed, replay, wait, beep...
The files will be written with ascending numbers starting 001. Move
them to another place before doing the next recording session.

HTH
Anselm


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[asterisk-users] Converting an audio file to a .gsm format

2007-08-12 Thread MOSBAH ABDELKADER
Hello all,

have anyone an idea about converting an audio file (.wav, .mp3, .au,...) to
a .gsm audio file to use it as a voicemail file with Asterisk.

Thanks.

Abdelkader Mosbah
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Re: [asterisk-users] indications.c: Can't generate that much data!

2007-08-12 Thread Steve Totaro
Eric ManxPower Wieling wrote:
 Dermot Bradley wrote:

   
 I don't see what difference removing the r option has made from an
 Asterisk perspective - in both cases Asterisk tries to emulate a
 ringtone but fails for some reason when r is present. According to the
 the show application dial help having no r present for Dial should
 NOT generate a ringing tone yet here it does.

 

 You don't understand the docs.  r will override whatever tone Asterisk 
 thinks it should be providing and provide a ringing tone instead. 
 Asterisk, by default, provides the correct tones to the caller.

   
I think he understood the docs perfectly.  According to what you just 
said, there should have been ringing whether the r option was enabled 
or not (the only difference is whether ringing should be the correct 
indication). 

It is an obvious bug with a simple workaround that I helped him figure out.

Thanks,
Steve

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Re: [asterisk-users] Asterisk Manager to Record Greetings

2007-08-12 Thread Doug Lytle
Peder @ NetworkOblivion wrote:
 That's great, now say you have 5 or 6 AA's and each one has 10 different 
 parts that you want to record (thank you for calling...  for Steve 
 press

This is what I do.  I found it some place on the wiki, it lets you 
record many prompts. 

exten = 4850,1,Goto(recordings,s,1)

; **
; Welcome to the Audio prompt recording menu
; **

exten = s,1,Playback(local/extension-recording-menu)

; 
; Please record your message, when
; completed press the # key
; 

exten = s,2,Playback(local/please-record-msg)
exten = s,3,Record(mymessage:gsm)

; 
; You said
; 

exten = s,4,Playback(local/you-said)
exten = s,5,Playback(mymessage)

; ***
; Press 1 to continue or 2 to change your message
; ***

exten = s,6,Background(local/press1-or-2)
exten = s,7,Set(TIMEOUT(response)=2)
exten = s,8,Set(TIMEOUT(digit)=2)

exten = 1,1,System(/bin/mv /var/lib/asterisk/sounds/mymessage.gsm 
/var/lib/asterisk/sounds/local/`date +%s`.gsm)

; 
; Thank you, your recording has been saved
; 

exten = 1,2,Playback(local/recording-saved)

; *
; Press 3 to record another message, or 4 to hangup
; *

exten = 1,3,Background(local/press3-torecord-4tohang)

exten = 2,1,Goto(recordings,s,2)
exten = 3,1,Goto(recordings,s,2)

exten = 4,1,Playback(vm-goodbye)
exten = 4,2,Hangup()

exten = t,1,Playback(local/sorry-didnot-getthat)
exten = t,2,Goto(recordings,s,6)

exten = i,1,Playback(local/sorry-invalid-choice)
exten = i,2,Goto(recordings,s,2)


Doug

-- 
Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary 
Safety, deserve neither Liberty nor Safety.



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Re: [asterisk-users] Converting an audio file to a .gsm format

2007-08-12 Thread Steve Totaro
MOSBAH ABDELKADER wrote:
 Hello all,

 have anyone an idea about converting an audio file (.wav, .mp3, 
 .au,...) to a .gsm audio file to use it as a voicemail file with 
 Asterisk.

 Thanks.

 Abdelkader Mosbah

voip-info.org and google are your friends.

http://www.voip-info.org/tiki-index.php?page=Convert+WAV+audio+files+for+use+in+Asterisk


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Re: [asterisk-users] New Pico-ITX

2007-08-12 Thread Dermot Bradley
 I'm sure it will run linux+asterisk just fine with a 1GHz Via C7
 processor as there are many platforms out there using that
 combination (or the Via C3)

I recently gave up trying to use Jetway J7F2 motherboards (VIA C7 and
VIA IDE/SATA/Ethernet) as they proved too unstable with Linux. I never
managed to find the root cause - there's 1 box here that's rock solid
and two others that keep locking up (only powercycle will clear) - one
of the boxes locks up on average once per day.

I'm not the only person having lockups on C7 systems either - there's
chats on the VIA Linux forum about this.

I'm now using Micro-ATX systems with Dual Core Athlons (the EE versions)
- it ends up the same price to build as the Mini-ITX systems but has
more horsepower and is better supported in Linux.

VIA C3  C7 systems have been known to have DMA-related issues for some
time.




Stirk, Lamont  Associates Ltd.
Registered Address: Thomas Andrews House, Queens Road, Belfast,  BT3 9DU
Registered in Northern Ireland, Number: NI 47983. VAT Number: 832 2778 22


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Re: [asterisk-users] Converting an audio file to a .gsm format

2007-08-12 Thread Andrew Joakimsen
On 8/12/07, MOSBAH ABDELKADER [EMAIL PROTECTED] wrote:
 have anyone an idea about converting an audio file (.wav, .mp3, .au,...) to
 a .gsm audio file to use it as a voicemail file with Asterisk.


The program is called SoX. If you search voip-info.org you can find a
nice guide with step-by-step instructions. I would suggest you not use
the GSM format, unless you expect a majority of your calls to be in
the GSM codec.

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[asterisk-users] 20min waiting time

2007-08-12 Thread OCOSA ListAcct
I apologize if this question has already been answered / asked. I was 
searching on Google and nothing I do will work. All that happens is that 
the phones ring for 00:01:15 then voicemail kicks in.

My goal here is to let the phones ring and ring until someone is not 
busy. I think 2 secs is long enough.

Here is how the dial plan is setup

exten=5,1,StartMusicOnHold
exten=5,2,Dial(SIP/supportSIP/support2,2,tr)
exten=5,3,VoiceMail([EMAIL PROTECTED])
exten=5,4,PlayBack(vm-goodbye)
exten=5,5,HangUp()
exten=1222,1,VoiceMailMain([EMAIL PROTECTED])

Any help is appreciated

Otis



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Re: [asterisk-users] indications.c: Can't generate that much data!

2007-08-12 Thread Dermot Bradley
Luki wrote:
 Simple. When using r, asterisk needs to generate the ringing tones.
 For some reason your indicactions.conf describe a tone which is longer
 in duration than what can be generated by asterisk, so the error is
 shown and no tone is generated. Probably the max buffer length is
 somewhere preset in the code.

I'm using stock indications.conf as shipped with Asterisk - if there was
a fundamental mistake in that file then I'd expect the problem to occur
with both mISDN and SIP channels, not just with mISDN.

 If you do NOT use the r flag, asterisk simply passes call progress
 indications from the source, without the need to generate any. Hence
 no error, and you hear ringing.

But when r is present and when r is NOT present Asterisk still logs:

DEBUG[13406] channel.c: Driver for channel 'mISDN/1-1' does not support
indication 3, emulating it

Which implies it generates the ringing tone in both situations, that's
why I'm confused.




Stirk, Lamont  Associates Ltd.
Registered Address: Thomas Andrews House, Queens Road, Belfast,  BT3 9DU
Registered in Northern Ireland, Number: NI 47983. VAT Number: 832 2778 22


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[asterisk-users] Shared Line Appearance - Aastra 55i - Does it work?

2007-08-12 Thread James Collier
Does anyone have Shared (bridged) Line Appearance working in Asterisk 1.4?
Specifically with the Aastra 55i.

Specifically, I am using the Aastra 55i with the expansion module.

We want to see if other handsets are being used. (BLF)  Getting BLF to work
would be a great start.  It sounds like setting up the hints properly will
achieve this.  right?  Not totally sure how this should be configured.

We also want bridged appearances.  Shared Line Appearance in Asterisk 1.4.

It is my understanding that with a bridged appearance, the line would show
as busy if it is in use on another handset, right?   Meaning that the BLF
would be irrelevant?

in SLA.conf  we have:

slatest]
type=trunk
device=SIP/1001
autocontext=slatest
[slatest1]
type=trunk
device=SIP/1003
autocontext=slatest1
[slateststation]
type=station
device=SIP/1002
autocontext=slateststation
trunk=slatest
trunk=slatest1

sip.conf

[1001]
type=friend
username=1001
secret=1001
host=dynamic
;context=slatest
context=slatest
dtmfmode=rfc2833
Language=en
qualify=yes
[EMAIL PROTECTED]
disallow=all
allow=all
[1002]
type=friend
username=1002
secret=1002
host=dynamic
;context=default1
context=slateststation
dtmfmode=rfc2833
Language=en
qualify=yes
[EMAIL PROTECTED]
disallow=all
allow=all
[1003]
type=friend
username=1003
secret=1003
host=dynamic
;context=default1
context=slatest1
dtmfmode=rfc2833
Language=en
qualify=yes
[EMAIL PROTECTED]
disallow=all
allow=all

Dialplan
[testing]
exten = _100X,1,Dial(SIP/${EXTEN}/${EXTEN})
exten = 101,1,Goto(slateststation|102|1)
exten = 102,1,Goto(slatest|1|1)
exten = 103,1,Goto(slatest1|1|1)
exten = h,1,Hangup()
[slatest]
exten = 1,1,SLATrunk(slatest)
exten = _X.,1,Dial(SIP/${EXTEN}/${EXTEN})
[slatest1]
exten = 1,1,SLATrunk(slatest1)
exten = _X.,1,Dial(SIP/${EXTEN}/${EXTEN})

[slateststation]
exten = 102,1,SLAStation(slateststation)



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Re: [asterisk-users] Asterisk 1.2 TDM24xx and B410P

2007-08-12 Thread Florent Barbier
Hi here,

Did you get any solution ? I've quiet the same pb :

http://forums.digium.com/viewtopic.php?t=17394

Thank you for your answer.
flo_turc



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[asterisk-users] Call file IAX Trunk: Call Failed, Reason 0

2007-08-12 Thread Raveen Siddiqui

Hello,

I am new to Asterisk; I did go through a lot of documentation, wikis, 
and the O'Reilly book and have most of what I need now working well. 
I do have a problem that I keep bumping heads against, however: I can 
dial out very well through a IAX2 trunk (9 followed by number), but 
if I specify the same IAX2 trunk in the Channel of a .call file, the 
call does not go through.

Here is my test call file:

Channel: IAX2/providername/14165551212
MaxRetries: 2
RetryTime: 20
WaitTime: 30
Application: Playback
Data: hello-world

The call is said to have failed with reason 0; the provider lists a 
0-second call. Does anyone know what's going on ? (of course, the 
very same call file with an internal extension works perfectly well)

Thank you !


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[asterisk-users] TDM 2400 ?

2007-08-12 Thread Florent Barbier
Dear All,

I'm using a TDM 2400 (12 FXO / 8 FXS) and I've some issues randomly :
When receiving a call from PSTN and after Hang-up, Asterisk detect a
second arrival call (same that channel) that is a ghost call off course.
I don't PSTN suppervision with my telco...

Any suggestions ?
Flo_turc


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Re: [asterisk-users] New Pico-ITX

2007-08-12 Thread Gordon Henderson
On Sun, 12 Aug 2007, Dermot Bradley wrote:

 I'm sure it will run linux+asterisk just fine with a 1GHz Via C7
 processor as there are many platforms out there using that
 combination (or the Via C3)

 I recently gave up trying to use Jetway J7F2 motherboards (VIA C7 and
 VIA IDE/SATA/Ethernet) as they proved too unstable with Linux. I never
 managed to find the root cause - there's 1 box here that's rock solid
 and two others that keep locking up (only powercycle will clear) - one
 of the boxes locks up on average once per day.

 I'm not the only person having lockups on C7 systems either - there's
 chats on the VIA Linux forum about this.

 I'm now using Micro-ATX systems with Dual Core Athlons (the EE versions)
 - it ends up the same price to build as the Mini-ITX systems but has
 more horsepower and is better supported in Linux.

 VIA C3  C7 systems have been known to have DMA-related issues for some
 time.

Intersting/Worrying!

I've not yet had any issues with the boards I've deployed - all CN1000's 
(Fanless 1GHz, Via C3 and my dev/test ones are older fanless 533MHz) ... 
Lots out in the field with Digium TDM400 or Sangoma analogue cards and 
Beronet ISDN2e cards (or none).

# cat /proc/cpuinfo
processor   : 0
vendor_id   : CentaurHauls
cpu family  : 6
model   : 10
model name  : VIA Esther processor 1000MHz
stepping: 9
cpu MHz : 997.560
cache size  : 128 KB
fdiv_bug: no
hlt_bug : no
f00f_bug: no
coma_bug: no
fpu : yes
fpu_exception   : yes
cpuid level : 1
wp  : yes
flags   : fpu vme de pse tsc msr pae mce sep mtrr pge cmov pat
clflush acpi mmx fxsr sse sse2 tm pni est tm2 rng rng_en ace ace_en ace2
ace2_en phe phe_en pmm pmm_en
bogomips: 1996.56


# uptime
  22:02:46 up 73 days, 10:59,  2 users,  load average: 0.00, 0.00, 0.00

# asterisk -rx 'show uptime'
System uptime: 8 weeks, 4 days, 12 hours, 18 minutes, 9 seconds
Last reload: 7 weeks, 5 days, 8 hours, 53 minutes, 57 seconds

And another:

$ uptime
  22:12:48 up 109 days,  9:19,  1 user,  load average: 0.00, 0.00, 0.00

# rasterisk -rx 'show uptime'
System uptime: 15 weeks, 4 days, 9 hours, 19 minutes, 52 seconds
Last reload: 12 weeks, 4 days, 4 hours, 2 minutes, 23 seconds
Verbosity is at least 

I've also built routers  small NAS boxes out of the same motherboard...

I compile up a custom kernel for them  don't use the on-board audio 
hardware (nor printer port, but I use the serial ports on the routers!) 
and I always turn them off in the BIOS...

So what am I doing wrong (or not as the case is!)

Gordon


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Re: [asterisk-users] 20min waiting time

2007-08-12 Thread Steve Totaro
OCOSA ListAcct wrote:
 I apologize if this question has already been answered / asked. I was 
 searching on Google and nothing I do will work. All that happens is that 
 the phones ring for 00:01:15 then voicemail kicks in.

 My goal here is to let the phones ring and ring until someone is not 
 busy. I think 2 secs is long enough.

 Here is how the dial plan is setup

 exten=5,1,StartMusicOnHold
 exten=5,2,Dial(SIP/supportSIP/support2,2,tr)
 exten=5,3,VoiceMail([EMAIL PROTECTED])
 exten=5,4,PlayBack(vm-goodbye)
 exten=5,5,HangUp()
 exten=1222,1,VoiceMailMain([EMAIL PROTECTED])

 Any help is appreciated

 Otis

   

Easiest way to solve your problem is to implement a support queue.

Thanks,
Steve


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Re: [asterisk-users] Call file IAX Trunk: Call Failed, Reason 0

2007-08-12 Thread Raveen Siddiqui

Please disregard. I have taken two debug dumps on a successful and a 
failed communication through the trunk; the only difference was in 
the absence of CallerID ! Now, this works well. I can say hello to 
the whole world.

At 06:01 PM 8/12/2007, you wrote:

Hello,

I am new to Asterisk; I did go through a lot of documentation, wikis,
and the O'Reilly book and have most of what I need now working well.
I do have a problem that I keep bumping heads against, however: I can
dial out very well through a IAX2 trunk (9 followed by number), but
if I specify the same IAX2 trunk in the Channel of a .call file, the
call does not go through.

Here is my test call file:

Channel: IAX2/providername/14165551212
MaxRetries: 2
RetryTime: 20
WaitTime: 30
Application: Playback
Data: hello-world

The call is said to have failed with reason 0; the provider lists a
0-second call. Does anyone know what's going on ? (of course, the
very same call file with an internal extension works perfectly well)

Thank you !


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Re: [asterisk-users] LumenVox Speech Recognition

2007-08-12 Thread randulo
Nitesh,

I've messed with the Lumenvox starter kit. If you are serious about
this field, I think it's a must see. It was easy to set up and there
are demos available. Their support is excellent. There is a quiet
mailing list where questions are never ignored and most problems are
solved AFAIK.
Unfortunately, I have not had time to get to the next level of
developing new demos for it, but I hope to do so some day.

Take a look here for demos, etc.

http://lumenvox.com/partners/integrator/digium/applicationzone/i

/r

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Re: [asterisk-users] FW: The trixbox Revolution Continues! Sign up for the Webinar.

2007-08-12 Thread randulo
On 8/8/07, Dean Collins [EMAIL PROTECTED] wrote:

  Hmm beginning of the end of free trixbox by the sounds of it.


Dean, I thought you were on the conference call when Kerry discussed this in
detail. There is no plan to dump the free version as I understood it.

/r

ps to all: the conference can be downloaded here:

 http://recordings.talkshoe.com/TC-22622/TS-38096.mp3

Trixbox news was one of the first items covered.
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Re: [asterisk-users] LumenVox Speech Recognition

2007-08-12 Thread mitcheloc
Randulo, There is an extra letter in the url you provided, it should be:
http://lumenvox.com/partners/integrator/digium/applicationzone/

I think that the LumenVox pizza and weather demo would sound much
better if the prompts were professionally recorded.

On 8/12/07, randulo [EMAIL PROTECTED] wrote:
 Nitesh,

 I've messed with the Lumenvox starter kit. If you are serious about
 this field, I think it's a must see. It was easy to set up and there
 are demos available. Their support is excellent. There is a quiet
 mailing list where questions are never ignored and most problems are
 solved AFAIK.
 Unfortunately, I have not had time to get to the next level of
 developing new demos for it, but I hope to do so some day.

 Take a look here for demos, etc.

 http://lumenvox.com/partners/integrator/digium/applicationzone/i

 /r

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-- 

Mitchel Constantin
Snap - A desktop user interface for Asterisk
www.snapanumber.com

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Re: [asterisk-users] 20min waiting time

2007-08-12 Thread Eric \ManxPower\ Wieling
Steve Totaro wrote:
 OCOSA ListAcct wrote:
 I apologize if this question has already been answered / asked. I was 
 searching on Google and nothing I do will work. All that happens is that 
 the phones ring for 00:01:15 then voicemail kicks in.

 My goal here is to let the phones ring and ring until someone is not 
 busy. I think 2 secs is long enough.

 Here is how the dial plan is setup

 exten=5,1,StartMusicOnHold
 exten=5,2,Dial(SIP/supportSIP/support2,2,tr)
 exten=5,3,VoiceMail([EMAIL PROTECTED])
 exten=5,4,PlayBack(vm-goodbye)
 exten=5,5,HangUp()
 exten=1222,1,VoiceMailMain([EMAIL PROTECTED])

 Any help is appreciated

 Otis

   
 
 Easiest way to solve your problem is to implement a support queue.

Queues in Asterisk are horrid little creatures.

Many SIP phones and ITSPs will disconnect the call if the destination 
rings for a long time.

Put an Answer as your first priority, this should fix your problem.

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Re: [asterisk-users] 20min waiting time

2007-08-12 Thread OCOSA ListAcct
Steve do you have an example that works for you. I am reading the queue 
literature nowThank you!

Otis

Steve Totaro wrote:
 OCOSA ListAcct wrote:
   
 I apologize if this question has already been answered / asked. I was 
 searching on Google and nothing I do will work. All that happens is that 
 the phones ring for 00:01:15 then voicemail kicks in.

 My goal here is to let the phones ring and ring until someone is not 
 busy. I think 2 secs is long enough.

 Here is how the dial plan is setup

 exten=5,1,StartMusicOnHold
 exten=5,2,Dial(SIP/supportSIP/support2,2,tr)
 exten=5,3,VoiceMail([EMAIL PROTECTED])
 exten=5,4,PlayBack(vm-goodbye)
 exten=5,5,HangUp()
 exten=1222,1,VoiceMailMain([EMAIL PROTECTED])

 Any help is appreciated

 Otis

   
 

 Easiest way to solve your problem is to implement a support queue.

 Thanks,
 Steve


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Re: [asterisk-users] 20min waiting time

2007-08-12 Thread OCOSA ListAcct
Eric

so I should do this

exten=5,1,Answer
exten=5,2,StartMusicOnHold
exten=5,3,Dial(SIP/supportSIP/support2,2,tr)
exten=5,4,VoiceMail([EMAIL PROTECTED])
exten=5,5,PlayBack(vm-goodbye)
exten=5,6,HangUp()
exten=1222,1,VoiceMailMain([EMAIL PROTECTED])



Otis

Eric ManxPower Wieling wrote:
 Steve Totaro wrote:
   
 OCOSA ListAcct wrote:
 
 I apologize if this question has already been answered / asked. I was 
 searching on Google and nothing I do will work. All that happens is that 
 the phones ring for 00:01:15 then voicemail kicks in.

 My goal here is to let the phones ring and ring until someone is not 
 busy. I think 2 secs is long enough.

 Here is how the dial plan is setup

 exten=5,1,StartMusicOnHold
 exten=5,2,Dial(SIP/supportSIP/support2,2,tr)
 exten=5,3,VoiceMail([EMAIL PROTECTED])
 exten=5,4,PlayBack(vm-goodbye)
 exten=5,5,HangUp()
 exten=1222,1,VoiceMailMain([EMAIL PROTECTED])

 Any help is appreciated

 Otis

   
   
 Easiest way to solve your problem is to implement a support queue.
 

 Queues in Asterisk are horrid little creatures.

 Many SIP phones and ITSPs will disconnect the call if the destination 
 rings for a long time.

 Put an Answer as your first priority, this should fix your problem.

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[asterisk-users] How strip +1 from caller id on inbound call

2007-08-12 Thread voiplist
From some of our telecom providers we get the caller-id as:
NXXNXX

From others we get:
+1NXXNXX

We are trying to standardize the way our caller-id comes in so we
would like to strip off the +1 from the inbound caller id.

Can anyone offer any suggestions?

I have tried:
;exten = +18664918575,1,Set(CALLERID(all)=${CALLERIDNAME} ${CALLERIDNUM:2})

but it just yacks..

Thanks in advance for any help.

Regards,
 Todd R.

--
Prestige Messaging
Live Answering Services
SIP or Toll-Free Connectivity
Light Accounts From $14.95/mo
http://www.PrestigeMessaging.com

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Re: [asterisk-users] How strip +1 from caller id on inbound call

2007-08-12 Thread Trevor Peirce
voiplist wrote:
 From some of our telecom providers we get the caller-id as:
 NXXNXX

 From others we get:
 +1NXXNXX

 We are trying to standardize the way our caller-id comes in so we
 would like to strip off the +1 from the inbound caller id.

 Can anyone offer any suggestions?
   
This is untested, but I think something like this ought to do it-

exten = s,n,ExecIf($[${CALLERID(num):0:1} = 1], Set, 
CALLERID(num)=${CALLERID(num):1})

Trevor

-- 
Does your Canadian VoIP service need CRTC-compliant 9-1-1 services?  Please
visit http://www.digitalcon.ca/voip9-1-1/ to find out more!


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Re: [asterisk-users] How strip +1 from caller id on inbound call

2007-08-12 Thread C F
you can do like this:
exten = _X.,1,GoSubIf($[${LEN(${CALLERID(num)})}10]?strip1);if it's
longer than grab the last 10 digits of the CIDNUM
exten = 
_X.,50(strip1),Set(CALLERID(num)=${CALLERID(num):$[${LEN(${CALLERID(num)})}-10]});this
grabs the last 10 digits of CALLERID(num) and sets it to CALLERID(num)
exten = _X.,n,Return()

Hope this helps.

On 8/12/07, voiplist [EMAIL PROTECTED] wrote:
 From some of our telecom providers we get the caller-id as:
 NXXNXX

 From others we get:
 +1NXXNXX

 We are trying to standardize the way our caller-id comes in so we
 would like to strip off the +1 from the inbound caller id.

 Can anyone offer any suggestions?

 I have tried:
 ;exten = +18664918575,1,Set(CALLERID(all)=${CALLERIDNAME} ${CALLERIDNUM:2})

 but it just yacks..

 Thanks in advance for any help.

 Regards,
  Todd R.

 --
 Prestige Messaging
 Live Answering Services
 SIP or Toll-Free Connectivity
 Light Accounts From $14.95/mo
 http://www.PrestigeMessaging.com

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Re: [asterisk-users] How strip +1 from caller id on inbound call

2007-08-12 Thread C F
After rereading this post, I belive that this could also be
acomplished doing this:
exten = _X.,1,GoSubIf($[${LEN(${CALLERID(num)})}10]?strip1);if it's
longer than 10 digits grab the last 10 digits of the CIDNUM

exten = _X.,50(strip1),Set(CALLERID(num)=${CALLERID(num):-10})
;this grabs the last 10 digits of CALLERID(num) and sets it to CALLERID(num)
exten = _X.,n,Return()



On 8/12/07, C F [EMAIL PROTECTED] wrote:
 you can do like this:
 exten = _X.,1,GoSubIf($[${LEN(${CALLERID(num)})}10]?strip1);if it's
 longer than grab the last 10 digits of the CIDNUM
 exten = 
 _X.,50(strip1),Set(CALLERID(num)=${CALLERID(num):$[${LEN(${CALLERID(num)})}-10]});this
 grabs the last 10 digits of CALLERID(num) and sets it to CALLERID(num)
 exten = _X.,n,Return()

 Hope this helps.

 On 8/12/07, voiplist [EMAIL PROTECTED] wrote:
  From some of our telecom providers we get the caller-id as:
  NXXNXX
 
  From others we get:
  +1NXXNXX
 
  We are trying to standardize the way our caller-id comes in so we
  would like to strip off the +1 from the inbound caller id.
 
  Can anyone offer any suggestions?
 
  I have tried:
  ;exten = +18664918575,1,Set(CALLERID(all)=${CALLERIDNAME} 
  ${CALLERIDNUM:2})
 
  but it just yacks..
 
  Thanks in advance for any help.
 
  Regards,
   Todd R.
 
  --
  Prestige Messaging
  Live Answering Services
  SIP or Toll-Free Connectivity
  Light Accounts From $14.95/mo
  http://www.PrestigeMessaging.com
 
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 http://lists.digium.com/mailman/listinfo/asterisk-users
 


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Re: [asterisk-users] 20min waiting time

2007-08-12 Thread Steve Totaro
Eric ManxPower Wieling wrote:
 Steve Totaro wrote:
   
 OCOSA ListAcct wrote:
 
 I apologize if this question has already been answered / asked. I was 
 searching on Google and nothing I do will work. All that happens is that 
 the phones ring for 00:01:15 then voicemail kicks in.

 My goal here is to let the phones ring and ring until someone is not 
 busy. I think 2 secs is long enough.

 Here is how the dial plan is setup

 exten=5,1,StartMusicOnHold
 exten=5,2,Dial(SIP/supportSIP/support2,2,tr)
 exten=5,3,VoiceMail([EMAIL PROTECTED])
 exten=5,4,PlayBack(vm-goodbye)
 exten=5,5,HangUp()
 exten=1222,1,VoiceMailMain([EMAIL PROTECTED])

 Any help is appreciated

 Otis

   
   
 Easiest way to solve your problem is to implement a support queue.
 

 Queues in Asterisk are horrid little creatures.

 Many SIP phones and ITSPs will disconnect the call if the destination 
 rings for a long time.

 Put an Answer as your first priority, this should fix your problem.

   

That is an odd statement about queues.  I ran a call center handling 
over 15,000 calls a day using Asterisk and queues.  No real problems.

Please qualify your completely abstract statement, Queues in Asterisk 
are horrid little creatures.  Statements like this are completely non 
productive to anyone.

Thanks,
Steve

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Re: [asterisk-users] 20min waiting time

2007-08-12 Thread Steve Totaro
Steve Totaro wrote:
 Eric ManxPower Wieling wrote:
   
 Steve Totaro wrote:
   
 
 OCOSA ListAcct wrote:
 
   
 I apologize if this question has already been answered / asked. I was 
 searching on Google and nothing I do will work. All that happens is that 
 the phones ring for 00:01:15 then voicemail kicks in.

 My goal here is to let the phones ring and ring until someone is not 
 busy. I think 2 secs is long enough.

 Here is how the dial plan is setup

 exten=5,1,StartMusicOnHold
 exten=5,2,Dial(SIP/supportSIP/support2,2,tr)
 exten=5,3,VoiceMail([EMAIL PROTECTED])
 exten=5,4,PlayBack(vm-goodbye)
 exten=5,5,HangUp()
 exten=1222,1,VoiceMailMain([EMAIL PROTECTED])

 Any help is appreciated

 Otis

   
   
 
 Easiest way to solve your problem is to implement a support queue.
 
   
 Queues in Asterisk are horrid little creatures.

 Many SIP phones and ITSPs will disconnect the call if the destination 
 rings for a long time.

 Put an Answer as your first priority, this should fix your problem.

   
 

 That is an odd statement about queues.  I ran a call center handling 
 over 15,000 calls a day using Asterisk and queues.  No real problems.

 Please qualify your completely abstract statement, Queues in Asterisk 
 are horrid little creatures.  Statements like this are completely non 
 productive to anyone.

 Thanks,
 Steve

   

Sorry to reply to my own post but for clarification, we had four 
queues.  English sales, English support, Spanish sales, Spanish Support. 

At peek times, we would have 200-300 agents logged in and 600 or so 
callers.  This was usually when our ads were running during Jerry 
Springer or Judge Judy.

I think his two agent single queue would work just fine.  Add 
Queuemetrics which is free (I believe) for five or less agents and then 
you can actually get some reporting on how your support role is handled.

Thanks,
Steve Totaro


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Re: [asterisk-users] 20min waiting time

2007-08-12 Thread OCOSA ListAcct
Steve do you have an example of this...

Otis



Steve Totaro wrote:
 Eric ManxPower Wieling wrote:
   
 Steve Totaro wrote:
   
 
 OCOSA ListAcct wrote:
 
   
 I apologize if this question has already been answered / asked. I was 
 searching on Google and nothing I do will work. All that happens is that 
 the phones ring for 00:01:15 then voicemail kicks in.

 My goal here is to let the phones ring and ring until someone is not 
 busy. I think 2 secs is long enough.

 Here is how the dial plan is setup

 exten=5,1,StartMusicOnHold
 exten=5,2,Dial(SIP/supportSIP/support2,2,tr)
 exten=5,3,VoiceMail([EMAIL PROTECTED])
 exten=5,4,PlayBack(vm-goodbye)
 exten=5,5,HangUp()
 exten=1222,1,VoiceMailMain([EMAIL PROTECTED])

 Any help is appreciated

 Otis

   
   
 
 Easiest way to solve your problem is to implement a support queue.
 
   
 Queues in Asterisk are horrid little creatures.

 Many SIP phones and ITSPs will disconnect the call if the destination 
 rings for a long time.

 Put an Answer as your first priority, this should fix your problem.

   
 

 That is an odd statement about queues.  I ran a call center handling 
 over 15,000 calls a day using Asterisk and queues.  No real problems.

 Please qualify your completely abstract statement, Queues in Asterisk 
 are horrid little creatures.  Statements like this are completely non 
 productive to anyone.

 Thanks,
 Steve

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Re: [asterisk-users] 20min waiting time

2007-08-12 Thread Steve Totaro
Yes, but I have to be up very early in the morning and it is getting late.

The answer priority will work for you in the meantime. 

If you want to investigate using real queues, let me know and I will 
help you set it up.  Most of the stuff is on the Wiki but I will give 
you exact settings that should work on your setup.  If you plan on 
growing or ever want to collect data on queues, then this is the way to go.

Thanks,
Steve

OCOSA ListAcct wrote:
 Steve do you have an example of this...

 Otis



 Steve Totaro wrote:
   
 Eric ManxPower Wieling wrote:
   
 
 Steve Totaro wrote:
   
 
   
 OCOSA ListAcct wrote:
 
   
 
 I apologize if this question has already been answered / asked. I was 
 searching on Google and nothing I do will work. All that happens is that 
 the phones ring for 00:01:15 then voicemail kicks in.

 My goal here is to let the phones ring and ring until someone is not 
 busy. I think 2 secs is long enough.

 Here is how the dial plan is setup

 exten=5,1,StartMusicOnHold
 exten=5,2,Dial(SIP/supportSIP/support2,2,tr)
 exten=5,3,VoiceMail([EMAIL PROTECTED])
 exten=5,4,PlayBack(vm-goodbye)
 exten=5,5,HangUp()
 exten=1222,1,VoiceMailMain([EMAIL PROTECTED])

 Any help is appreciated

 Otis

   
   
 
   
 Easiest way to solve your problem is to implement a support queue.
 
   
 
 Queues in Asterisk are horrid little creatures.

 Many SIP phones and ITSPs will disconnect the call if the destination 
 rings for a long time.

 Put an Answer as your first priority, this should fix your problem.

   
 
   
 That is an odd statement about queues.  I ran a call center handling 
 over 15,000 calls a day using Asterisk and queues.  No real problems.

 Please qualify your completely abstract statement, Queues in Asterisk 
 are horrid little creatures.  Statements like this are completely non 
 productive to anyone.

 Thanks,
 Steve

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Re: [asterisk-users] New Pico-ITX

2007-08-12 Thread Darrick Hartman
Gordon Henderson wrote:
 On Sun, 12 Aug 2007, Dermot Bradley wrote:
 
 I'm sure it will run linux+asterisk just fine with a 1GHz Via C7
 processor as there are many platforms out there using that
 combination (or the Via C3)
 I recently gave up trying to use Jetway J7F2 motherboards (VIA C7 and
 VIA IDE/SATA/Ethernet) as they proved too unstable with Linux. I never
 managed to find the root cause - there's 1 box here that's rock solid
 and two others that keep locking up (only powercycle will clear) - one
 of the boxes locks up on average once per day.

 I'm not the only person having lockups on C7 systems either - there's
 chats on the VIA Linux forum about this.

Just because someone is using an old kernel or doesn't know what they 
are doing doesn't mean the hardware is bad.  I've had very good success 
with dozens of different VIA boards (from the original mini-itx board up 
to current C7 models, the Jetway boards included).

 I'm now using Micro-ATX systems with Dual Core Athlons (the EE versions)
 - it ends up the same price to build as the Mini-ITX systems but has
 more horsepower and is better supported in Linux.

 VIA C3  C7 systems have been known to have DMA-related issues for some
 time.

I've seen those issues, but have never experienced them myself.

 Intersting/Worrying!
 
 I've not yet had any issues with the boards I've deployed - all CN1000's 
 (Fanless 1GHz, Via C3 and my dev/test ones are older fanless 533MHz) ... 
 Lots out in the field with Digium TDM400 or Sangoma analogue cards and 
 Beronet ISDN2e cards (or none).

snip

 # uptime
   22:02:46 up 73 days, 10:59,  2 users,  load average: 0.00, 0.00, 0.00
 
 # asterisk -rx 'show uptime'
 System uptime: 8 weeks, 4 days, 12 hours, 18 minutes, 9 seconds
 Last reload: 7 weeks, 5 days, 8 hours, 53 minutes, 57 seconds
 
 And another:
 
 $ uptime
   22:12:48 up 109 days,  9:19,  1 user,  load average: 0.00, 0.00, 0.00
 
 # rasterisk -rx 'show uptime'
 System uptime: 15 weeks, 4 days, 9 hours, 19 minutes, 52 seconds
 Last reload: 12 weeks, 4 days, 4 hours, 2 minutes, 23 seconds
 Verbosity is at least 
 
 I've also built routers  small NAS boxes out of the same motherboard...
 
 I compile up a custom kernel for them  don't use the on-board audio 
 hardware (nor printer port, but I use the serial ports on the routers!) 
 and I always turn them off in the BIOS...
 
 So what am I doing wrong (or not as the case is!)

Gordon,

I don't think you're doing anything wrong.  My experience with these 
little creatures is similar to yours.  They perform well under load and 
just plain work.

Darrick
-- 
Darrick Hartman
DJH Solutions, LLC
http://www.djhsolutions.com

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Re: [asterisk-users] 20min waiting time

2007-08-12 Thread OCOSA ListAcct
Ok thanks. I will finish reading and see if I have any questions I will 
post and wait until you answer thank you!

Otis



Steve Totaro wrote:
 Yes, but I have to be up very early in the morning and it is getting late.

 The answer priority will work for you in the meantime. 

 If you want to investigate using real queues, let me know and I will 
 help you set it up.  Most of the stuff is on the Wiki but I will give 
 you exact settings that should work on your setup.  If you plan on 
 growing or ever want to collect data on queues, then this is the way to go.

 Thanks,
 Steve

 OCOSA ListAcct wrote:
   
 Steve do you have an example of this...

 Otis



 Steve Totaro wrote:
   
 
 Eric ManxPower Wieling wrote:
   
 
   
 Steve Totaro wrote:
   
 
   
 
 OCOSA ListAcct wrote:
 
   
 
   
 I apologize if this question has already been answered / asked. I was 
 searching on Google and nothing I do will work. All that happens is that 
 the phones ring for 00:01:15 then voicemail kicks in.

 My goal here is to let the phones ring and ring until someone is not 
 busy. I think 2 secs is long enough.

 Here is how the dial plan is setup

 exten=5,1,StartMusicOnHold
 exten=5,2,Dial(SIP/supportSIP/support2,2,tr)
 exten=5,3,VoiceMail([EMAIL PROTECTED])
 exten=5,4,PlayBack(vm-goodbye)
 exten=5,5,HangUp()
 exten=1222,1,VoiceMailMain([EMAIL PROTECTED])

 Any help is appreciated

 Otis

   
   
 
   
 
 Easiest way to solve your problem is to implement a support queue.
 
   
 
   
 Queues in Asterisk are horrid little creatures.

 Many SIP phones and ITSPs will disconnect the call if the destination 
 rings for a long time.

 Put an Answer as your first priority, this should fix your problem.

   
 
   
 
 That is an odd statement about queues.  I ran a call center handling 
 over 15,000 calls a day using Asterisk and queues.  No real problems.

 Please qualify your completely abstract statement, Queues in Asterisk 
 are horrid little creatures.  Statements like this are completely non 
 productive to anyone.

 Thanks,
 Steve

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Re: [asterisk-users] 20min waiting time

2007-08-12 Thread Eric \ManxPower\ Wieling
Yes.  MOST of the time you should not use Answer, but in this specific 
case it may solve your issue.

OCOSA ListAcct wrote:
 Eric
 
 so I should do this
 
 exten=5,1,Answer
 exten=5,2,StartMusicOnHold
 exten=5,3,Dial(SIP/supportSIP/support2,2,tr)
 exten=5,4,VoiceMail([EMAIL PROTECTED])
 exten=5,5,PlayBack(vm-goodbye)
 exten=5,6,HangUp()
 exten=1222,1,VoiceMailMain([EMAIL PROTECTED])
 
 
 
 Otis
 
 Eric ManxPower Wieling wrote:
 Steve Totaro wrote:
   
 OCOSA ListAcct wrote:
 
 I apologize if this question has already been answered / asked. I was 
 searching on Google and nothing I do will work. All that happens is that 
 the phones ring for 00:01:15 then voicemail kicks in.

 My goal here is to let the phones ring and ring until someone is not 
 busy. I think 2 secs is long enough.

 Here is how the dial plan is setup

 exten=5,1,StartMusicOnHold
 exten=5,2,Dial(SIP/supportSIP/support2,2,tr)
 exten=5,3,VoiceMail([EMAIL PROTECTED])
 exten=5,4,PlayBack(vm-goodbye)
 exten=5,5,HangUp()
 exten=1222,1,VoiceMailMain([EMAIL PROTECTED])

 Any help is appreciated

 Otis

   
   
 Easiest way to solve your problem is to implement a support queue.
 
 Queues in Asterisk are horrid little creatures.

 Many SIP phones and ITSPs will disconnect the call if the destination 
 rings for a long time.

 Put an Answer as your first priority, this should fix your problem.

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Re: [asterisk-users] 20min waiting time

2007-08-12 Thread Eric \ManxPower\ Wieling
Steve Totaro wrote:
 Steve Totaro wrote:
 Eric ManxPower Wieling wrote:
   
 Steve Totaro wrote:
   
 
 OCOSA ListAcct wrote:
 
   
 I apologize if this question has already been answered / asked. I was 
 searching on Google and nothing I do will work. All that happens is that 
 the phones ring for 00:01:15 then voicemail kicks in.

 My goal here is to let the phones ring and ring until someone is not 
 busy. I think 2 secs is long enough.

 Here is how the dial plan is setup

 exten=5,1,StartMusicOnHold
 exten=5,2,Dial(SIP/supportSIP/support2,2,tr)
 exten=5,3,VoiceMail([EMAIL PROTECTED])
 exten=5,4,PlayBack(vm-goodbye)
 exten=5,5,HangUp()
 exten=1222,1,VoiceMailMain([EMAIL PROTECTED])

 Any help is appreciated

 Otis

   
   
 
 Easiest way to solve your problem is to implement a support queue.
 
   
 Queues in Asterisk are horrid little creatures.

 Many SIP phones and ITSPs will disconnect the call if the destination 
 rings for a long time.

 Put an Answer as your first priority, this should fix your problem.

   
 
 That is an odd statement about queues.  I ran a call center handling 
 over 15,000 calls a day using Asterisk and queues.  No real problems.

 Please qualify your completely abstract statement, Queues in Asterisk 
 are horrid little creatures.  Statements like this are completely non 
 productive to anyone.

 Thanks,
 Steve

   
 
 Sorry to reply to my own post but for clarification, we had four 
 queues.  English sales, English support, Spanish sales, Spanish Support. 
 
 At peek times, we would have 200-300 agents logged in and 600 or so 
 callers.  This was usually when our ads were running during Jerry 
 Springer or Judge Judy.
 
 I think his two agent single queue would work just fine.  Add 
 Queuemetrics which is free (I believe) for five or less agents and then 
 you can actually get some reporting on how your support role is handled.

In your situation it seems that queues work well for you.  When you have 
dedicated agents answering calls full time queues work well.

In non-call shops people forget to log out of the queue, are away from 
their desk often, and otherwise just screw up many of the assumptions 
that the Asterisk queue system makes.  This is in addition to the 
learning curve.

For a low number of calls and/or non-dedicated agents, a little bit of 
dialplan logic can do everything someone needs with something that is 
massively more flexible.



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[asterisk-users] Can't HANGUP call or channel on 1.4.9

2007-08-12 Thread anarkhos
I've isolated this problem the furthest that I can, and I'm now convinced this 
is a bug in asterisk.

I have a context in extensions.conf like so:

[my_context]
exten = _X.,1,AGI(my_agi|${EXTEN}|${CHANNEL})
exten = _X.,2,GOTO(my_other_context|${EXTEN}|1)
exten = h,1,DeadAGI(my_agi_cleanup)

For the purposes of this scenario, my_agi simply will try to HANGUP the channel 
to avoid the call going to priority 2 and instead go to my_agi_cleanup. Try as 
I might, I cannot hang up the channel from within the agi!

I originate the channel thusly:

CLI originate SIP/50 extension [EMAIL PROTECTED]

I have agi debug turned on etc. 

I pick up the call, my_agi is called with the correct parameters. 

my_agi writes EXEC HANGUP and sleeps for 10 seconds. Asterisk responds 200 
result=-1. The phone is still on the line.

my_agi writes EXEC HANGUP SIP/50-12345 (whatever channel it's given) and sleeps 
for 10 seconds. Asterisk responds 200 result=-1. The phone is still on the line.

When the script exits, asterisk goes to the second priority which goes to 
my_other_context. This shouldn't happen!

I try writing a GOTO h|1 in my_agi after my two HANGUP commands. Asterisk 
responds 200 result=0. This does go to h|1, but the channel doesn't hang up 
until my_agi_cleanup exits. This is a possible ugly work-around if no other 
solution can be found.

I try putting a HANGUP() as the second priority and moving the GOTO to the 
third. This does hangup the channel and goes to the 'h' priority, but defeats 
the whole purpose of priorities. 

If I do a soft hangup SIP/50-12345 in the console while my_agi sleeping 
(copying the channel from the HANGUP command feedback from agi debug), the 
correct thing happens. The channel is hung up and it avoids priority 2. Why 
soft hangup works, HANGUP() as a priotity works, and HANGUP or HANGUP chan 
within the AGI doesn't work is beyond me. Asterisk reports the correct 
arguments are passed and so on.

I also tried dialing into the context via a GOTO from a DID extension. The same 
problem manifests itself with the only change being the channel is a IAX2 trunk 
instead of a SIP phone.

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Re: [asterisk-users] 20min waiting time

2007-08-12 Thread OCOSA ListAcct
Steve / Eric

When configuring the queue I tested works fine but one issue. My agent 
auto logs off after I am done with the call. I tried ignoring that 
option in agents.conf no luckAlso the below with the Answer line 
does not work either...still stays on and ring about 1:15 secs then goes 
to voicemail

Otis


Eric ManxPower Wieling wrote:
 Steve Totaro wrote:
   
 Steve Totaro wrote:
 
 Eric ManxPower Wieling wrote:
   
   
 Steve Totaro wrote:
   
 
 
 OCOSA ListAcct wrote:
 
   
   
 I apologize if this question has already been answered / asked. I was 
 searching on Google and nothing I do will work. All that happens is that 
 the phones ring for 00:01:15 then voicemail kicks in.

 My goal here is to let the phones ring and ring until someone is not 
 busy. I think 2 secs is long enough.

 Here is how the dial plan is setup

 exten=5,1,StartMusicOnHold
 exten=5,2,Dial(SIP/supportSIP/support2,2,tr)
 exten=5,3,VoiceMail([EMAIL PROTECTED])
 exten=5,4,PlayBack(vm-goodbye)
 exten=5,5,HangUp()
 exten=1222,1,VoiceMailMain([EMAIL PROTECTED])

 Any help is appreciated

 Otis

   
   
 
 
 Easiest way to solve your problem is to implement a support queue.
 
   
   
 Queues in Asterisk are horrid little creatures.

 Many SIP phones and ITSPs will disconnect the call if the destination 
 rings for a long time.

 Put an Answer as your first priority, this should fix your problem.

   
 
 
 That is an odd statement about queues.  I ran a call center handling 
 over 15,000 calls a day using Asterisk and queues.  No real problems.

 Please qualify your completely abstract statement, Queues in Asterisk 
 are horrid little creatures.  Statements like this are completely non 
 productive to anyone.

 Thanks,
 Steve

   
   
 Sorry to reply to my own post but for clarification, we had four 
 queues.  English sales, English support, Spanish sales, Spanish Support. 

 At peek times, we would have 200-300 agents logged in and 600 or so 
 callers.  This was usually when our ads were running during Jerry 
 Springer or Judge Judy.

 I think his two agent single queue would work just fine.  Add 
 Queuemetrics which is free (I believe) for five or less agents and then 
 you can actually get some reporting on how your support role is handled.
 

   



 In your situation it seems that queues work well for you.  When you have 
 dedicated agents answering calls full time queues work well.

 In non-call shops people forget to log out of the queue, are away from 
 their desk often, and otherwise just screw up many of the assumptions 
 that the Asterisk queue system makes.  This is in addition to the 
 learning curve.

 For a low number of calls and/or non-dedicated agents, a little bit of 
 dialplan logic can do everything someone needs with something that is 
 massively more flexible.



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Re: [asterisk-users] Ordering BRI From ATT

2007-08-12 Thread Stephen Bosch
Tzafrir Cohen wrote:
 On Sun, Aug 12, 2007 at 12:42:10PM -0600, Stephen Bosch wrote:
 Trevor G. Hammonds wrote:
 I am not aware of any commercial Asterisk-compatible cards that support
 North American BRIs right out of the box.  The best I have been able to come
 up with was a card sold on eBay, where the seller promises to supply a patch
 that needs to be applied to Asterisk (based on BRIstuff) so that it will
  
 
 support North American BRIs.  The driver allows only one SPID per BRI, so
 multiple DID/MSNs are not supported.
 The card you're referring to is the OpenPCI card; 
 
 Any relation between bristuff and chan_vpb that I wasn't aware of?

No -- sorry, my mistake. I got the name wrong. The card is actually from
PhonicEQ; there's a description of the card at quadbri.phoniceq.com.

I actually don't know much about the stack. I think it's a patched
libpri, actually. It's sounds interesting, though I haven't seen it
personally.

-Stephen-


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Re: [asterisk-users] 20min waiting time

2007-08-12 Thread Stephen Bosch
Eric ManxPower Wieling wrote:
 Steve Totaro wrote:
 OCOSA ListAcct wrote:
 I apologize if this question has already been answered / asked. I was 
 searching on Google and nothing I do will work. All that happens is that 
 the phones ring for 00:01:15 then voicemail kicks in.

 My goal here is to let the phones ring and ring until someone is not 
 busy. I think 2 secs is long enough.

 Here is how the dial plan is setup

 exten=5,1,StartMusicOnHold
 exten=5,2,Dial(SIP/supportSIP/support2,2,tr)
 exten=5,3,VoiceMail([EMAIL PROTECTED])
 exten=5,4,PlayBack(vm-goodbye)
 exten=5,5,HangUp()
 exten=1222,1,VoiceMailMain([EMAIL PROTECTED])

 Any help is appreciated

 Otis

   
 Easiest way to solve your problem is to implement a support queue.
 
 Queues in Asterisk are horrid little creatures.
 
 Many SIP phones and ITSPs will disconnect the call if the destination 
 rings for a long time.
 
 Put an Answer as your first priority, this should fix your problem.

Couldn't one change the default timeout so that Dial() will ring for
2 seconds? Or will that have all kinds of other undesirable side
effects?

-Stephen-

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Re: [asterisk-users] 20min waiting time

2007-08-12 Thread Trevor Peirce
OCOSA ListAcct wrote:
 I apologize if this question has already been answered / asked. I was 
 searching on Google and nothing I do will work. All that happens is that 
 the phones ring for 00:01:15 then voicemail kicks in.
I wonder if this is your phone deciding it has been ringing for long 
enough and rejecting the call.

Perhaps a NoOp(DialStatus is ${DIALSTATUS}) would shed light on this 
possibility?

Trevor

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