Re: [asterisk-users] Free help

2007-10-19 Thread Ira
At 11:58 PM 10/18/2007, you wrote:
I could write you a script to wash your car.
You'd just need some kind of interface to do the
mechanical part of the work.

I have a script to wash a car so you don't have to write 
one:  http://www.lazaino.com/application.html

Sorry, couldn't resist.  Ira 


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Re: [asterisk-users] Asterisk and wall displays/reader boards

2007-10-19 Thread Paul Hales

I know of a call centre that bought a cheap projector for that purpose.

PaulH


On Thu, 2007-10-18 at 23:28 -0700, o o wrote:
 Has anyone used an LED wall display with asterisk? I have a customer
 who has an ancient telecorp system that drives an LED wall display. It
 shows the number of agents signed in, calls in queue, hold time, etc.
 It also sounds an alarm if the hold time exceeds a set value. I'm
 looking to use asterisk to replace the telecorp system. I know it can
 do all the CDR and historical data, but I haven't found anything on
 this. The current display is currently connected via serial (rj-11)
 but I would be open to getting a newer board with IP connectivity.
  
 thanks
 
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[asterisk-users] Live Conference about asterisk and voip: reminder 12:30 PM EDT Friday

2007-10-19 Thread randulo
As usual, we'll be jawing about any and all asterisk-related subjects
with the usual gang and any new people are always welcome, regardless
of your level of expertise. You can even come and ask questions, it's
guaranteed to be a more pleasant experience than it will be on IRC ;)

http://VoipUsersConference.org/topics.php

IRC; Freenode.net #voip-users-conference

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Re: [asterisk-users] Howto get origin IP address from SIP call reliably

2007-10-19 Thread Philipp Kempgen
Roger Schreiter wrote:

 What is a reliable way to read the real IP address of the origin
 of a SIP call?

Maybe SIPCHANINFO(peerip) or SIPCHANINFO(recvip)?

Regards,
  Philipp Kempgen

-- 
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Let's use IT to solve problems and not to create new ones.
  Asterisk? - http://www.das-asterisk-buch.de

Geschäftsführer: Stefan Wintermeyer
Handelsregister: Neuwied B 14998

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Re: [asterisk-users] Ring Groups

2007-10-19 Thread Eric ManxPower Wieling
Rob Schall wrote:
 Here's what I'm looking to do
 
 exten = 10,1,Dial(SIP/1000SIP/1001,15,wW)
 exten = 10,2,Voicemail(u1000)
 
 
 This should ring both phones and they should keep ringing for the
 alloted time before moving on. However, it appears that if one of the
 phones is Busy, it returns with a busy and moves on without really
 ringing the second phone.
 
 Short of checking if the channels are available or using a queue, is
 there a way to ignore the return value and just make it ring for 10
 seconds and then move on to the second step?
 
 Any Suggestions?

It should work the way you expect it to work.  We would really have to 
see the CLI output of the failure.  Also remove the ,wW while testing.

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Re: [asterisk-users] ResponseTimeOut()

2007-10-19 Thread Jared Smith
On Fri, 2007-10-19 at 07:22 -0700, bilal ghayyad wrote:
 My Asterisk version is 1.4 and I am trying to use the
 ResponseTimeOut() application to control the response
 time of the Background function, but when the running
 arrive for the ResponseTimeOut() then the call drop
 and my debuging says:
 
 No Application 'ResponseTimeout' for extension

Use the TIMEOUT() function like this:

exten = 123,n,Set(TIMEOUT(response)=5)


-- 
Jared Smith
Community Relations Manager
Digium, Inc.


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Re: [asterisk-users] Receptionists Phone suggestions? (Not Snom370)

2007-10-19 Thread shadowym
Or your could use a touch screen with Flash Operator Panel.  Just a
suggestion out of left field.

-Original Message-
From: Russell Brown [mailto:[EMAIL PROTECTED] 
Sent: Friday, October 19, 2007 1:12 AM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] Receptionists Phone suggestions? (Not Snom370)


Does anyone have any suggestions for a decent receptionists phone?
Aastra?  Grandstream?

Something with (potentially) lots of BLFs, large(ish) screen, headset
and most importantly the ability to transfer calls?

I've installed five Snom 370s that seemed ideal but my client is very
very unhappy as the Snom 370 can't transfer a call correctly if there's
another call coming in (details below if you/re interested).  I've
verified this problem with Snom who's response is that the receptionist
should answer all of the incoming calls before trying to do a transfer -

That's just Bonkers!

So... any suggestions?


Details of Snom 370 problem for the record:

Snom370 gets a Call (Call A). 
Snom370 answers Call A. Call A wants to be transferred to Phone C. 
Snom370 has another call ringing (Call B). 
Snom370 presses HOLD button gets Dialtone. Call A is on Hold, Call B
still ringing. 
Snom370 Dials Phone C (Call C). 
Snom370 talks to Call C. 
Snom370 presses TRANSFER. 
 
The display shows: 
  
 CallA 
 CallB 

The soft keys now show  and . Pressing them does nothing. 

When the TRANSFER button is pressed again, CallA is connected to CallB
(the original caller is now talking to the previously unanswered party)
not what one wanted to happen!

It's not difficult to see why my client is throwing their toys out of
the pram and I'm going to have to replace the Snoms at my expense :-(


-- 
 Regards,
 Russell
 
| Russell Brown  | MAIL: [EMAIL PROTECTED] PHONE: 01780 471800 |
| Lady Lodge Systems | WWW Work: http://www.lls.com  |
| Peterborough, England  | WWW Play: http://www.ruffle.me.uk |
 




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[asterisk-users] Best USB Handset and Softphone Combination

2007-10-19 Thread Steve Totaro
I have a client that want to try the softphone with USB handsets route 
to see if hardphones will even be needed.  I always push for hardphones 
(Polycom) so I am not sure about softphones or USB handsets.

This is going to be for a 300+ seat call center onsite and many offsite, 
I plan on using OpenVPN for the offsite machines.

Any advice on softphones, handsets, or practical experience with this 
sort of deployment?  It would be very nice if there was a central way of 
provisioning the phones.

All machines are fairly new (newer than two years), they have very 
strict policies on downloads and streaming.

Thanks in advance.

Thanks,
Steve

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[asterisk-users] ResponseTimeOut()

2007-10-19 Thread bilal ghayyad
Hi List;

My Asterisk version is 1.4 and I am trying to use the
ResponseTimeOut() application to control the response
time of the Background function, but when the running
arrive for the ResponseTimeOut() then the call drop
and my debuging says:

No Application 'ResponseTimeout' for extension
(Test_Bilal,s,3) 
Spawn extension (Test_Bilal,s,3) exited non-zero on
'Zap/1-1' 
Hangup

To what this related?

About my extensions.conf file, I set priorityjumpin =
yes and I set autofallthrough = no (and I am sure it
is not related to the problem with ResponseTimeout
application).

Any help?
Regards
Bilal

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Re: [asterisk-users] [asterisk-biz] Live Conference about asterisk and voip: reminder 12:30 PM EDT Friday

2007-10-19 Thread dave cantera




for those of you who have not joined the conference call yet, I highly
recommend it. there is always several interesting tidbits that will
help you in your * implementations...
see you at 12:30p today!
daveC




randulo wrote:

  As usual, we'll be jawing about any and all asterisk-related subjects
with the usual gang and any new people are always welcome, regardless
of your level of expertise. You can even come and ask questions, it's
guaranteed to be a more pleasant experience than it will be on IRC ;)

http://VoipUsersConference.org/topics.php

IRC; Freenode.net #voip-users-conference

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-- 
My wife's sister is in California.  
I should buy her a Videophone2008!

Truly, The Next Best Thing to Being There!
--

WorldWideVideoPhones.com
856.380.0894






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Re: [asterisk-users] Glare on Incoming Calls

2007-10-19 Thread Mojo with Horan Company, LLC
C F wrote:
 How on earth does this prevent Glare? Or even reduce it?
   
I think he was providing his configuration in case there WAS a change he 
could make to reduce it.

The only thing we could do was an option because our incoming lines were 
arranged in a hunt group.  We made sure that we dial out working down 
the group.  So the phone company starts with line one, then line two, 
etc., we start with line three, and then two...

By using the Dial(ZAP/G1/blah) syntax.  The capital G searches the zap 
channel group in reverse.  If you don't have a hunt group from the phone 
company, this probably won't make a bit of difference to you.

Moj

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Re: [asterisk-users] IAX2: Incoming calls answered prematurely?

2007-10-19 Thread Alan Lord
Eric ManxPower Wieling wrote:
 The remote server is where your problem is.
 

Thanks for the reply but I can call the extension in question normally
and it works fine. The problem is that the IAX trunk appears to be
answering before it knows if the physical destination is available or
not. I have read through every option I can find on IAX and elsewhere
and I can't see how this functionality can be changed or influenced.

Alan


-- 
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Re: [asterisk-users] Glare on Incoming Calls

2007-10-19 Thread C F
How on earth does this prevent Glare? Or even reduce it?

On 10/19/07, Gustavo Gonzalez [EMAIL PROTECTED] wrote:
 How I change my configuration to reduce this issue. I have this setting on
 my zapata.conf

 signalling=fxs_ks
 group=1
 callgroup=1
 pickupgroup=1
 channel=1

 signalling=fxs_ks
 group=2
 callgroup=1
 pickupgroup=1
 channel=2;


 singalling=fxs_ks
 group=3
 callgroup=1
 pickupgroup=1
 channel=3;

 singalling=fxs_ks
 group=4
 callgroup=1
 pickupgroup=1
 channel=4

 and for outbound calls I have this context on my extensions.conf

 [out-callb]
 exten = 44,1,Set(LANGUAGE()=es)
 exten = 44,n,ChanIsAvail(Zap/g1Zap/g2Zap/g3Zap/g4)
 exten = 44,n,GotoIf($[${AVAILCHAN} = ]?4:6)
 exten = 44,n,Congestion
 exten = 44,n,Hangup
 exten = 44,n,Playback,ggestion/varios/moment
 exten = 44,n,SetMusicOnhold(dialtone)
 exten = 44,n,Set(TIMEOUT(response)=10)
 exten = 44,n,Set(TIMEOUT(digit)=5)
 exten = 44,n,WaitExten(25|m(dialtone))


  Date: Thu, 18 Oct 2007 17:07:03 -0400
  From: C F [EMAIL PROTECTED]
  Subject: Re: [asterisk-users] Incoming calls
  To: Asterisk Users Mailing List - Non-Commercial Discussion
asterisk-users@lists.digium.com
  Message-ID:
[EMAIL PROTECTED]
  Content-Type: text/plain; charset=ISO-8859-1

  Glare that's what it's called, if the number you advertise as your
  business number is zap/1 then use zap/G1 to dial out, otherwise use
  zap/g1 to dial out. This will reduce but not eliminate the problem.

  On 10/18/07, Gustavo Gonzalez [EMAIL PROTECTED] wrote:
  Hello I have a question about incoming calls on TDM400P cards. I want to
  know why an incoming call appear in a sorpresive way on a phone that I
  pickup to call out. I am using ChanIsAvailable to check those lines ( Zap
  channels )that are free. I have four lines connected to my TDM400P card
 and
  when I get a free Zap channel to call I hear the voice of a people on the
  other side from an incomming call, I think that asterisk bridge my free
  channel with incomming calls but how do this?Thanks for any idea.
 

 Alejandro González
 Grupo Gestión
 4384-0660
 www.grupo-gestion.com.ar
 [EMAIL PROTECTED]
 ---

 ---
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 Sistema de Gestión de Calidad
 Certificado por IRAM
 Norma ISO: 9001-2000



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[asterisk-users] Hide passwords in SIP.conf

2007-10-19 Thread Frederico Madeira
Hi guys,

There is other way instead plain text to define passwords in sip.conf ?
In register, peers and extensions  ?

Thanks.

-- 
Frederico Madeira
[EMAIL PROTECTED]
www.madeira.eng.br

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Re: [asterisk-users] SIP to H323 translator

2007-10-19 Thread Alex Balashov

It should be automatic.  As long as you have a dial plan destination for 
the H.323 endpoint, it does not matter what the transport and protocol
is.  That's handled transparently by its various channels.

You will have to configure the SIP and H.323 settings for the channel
drivers, of course, but aside from that, should be pretty simple.

On Fri, 19 Oct 2007, bilal ghayyad wrote:

 Hi All;

 If I installed H.323 on asterisk, and the caller phone
 was SIP endpoint while I need to route the call for a
 destination via an H.323 trunk, so Asterisk will do
 that SIP to H.323 translation automatically or I have
 to do also a configuration to SIP to H.323
 translation?

 Regards
 Bilal

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Alex Balashov
Evariste Systems
Web: http://www.evaristesys.com/
Tel: +1-678-954-0670
Direct : +1-678-954-0671

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Re: [asterisk-users] Using register = to let Asterisk register to another softswitch via SIP

2007-10-19 Thread Alex Balashov

The same way you do it with IAX2, pretty much.

http://www.voip-info.org/wiki-Asterisk+config+sip.conf

On Fri, 19 Oct 2007, bilal ghayyad wrote:

 Hi All;

 Alot of softswitches or PBX's does not accept to
 manipulate any SIP call without being registered
 firstly. So that means, I need asterisk to register
 firstly then I can route my calls to that SIP trunk.

 In IAX2, we use the register = , so what shall we do
 in Asterisk? And how its format will be (if we will
 use register)? Or what is the solution?

 Regards
 Bilal

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--
Alex Balashov
Evariste Systems
Web: http://www.evaristesys.com/
Tel: +1-678-954-0670
Direct : +1-678-954-0671

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Re: [asterisk-users] A linksys SPA921 behind NAT and firewall

2007-10-19 Thread [EMAIL PROTECTED]
On 10/19/07, Per Jessen [EMAIL PROTECTED] wrote:
 Per Jessen wrote:

  [EMAIL PROTECTED] wrote:
 
  Did you set NAT Keep Alive Enable: = Yes for the line in question
  in the SPA's configuration?
 
 
  Uh, no, not specifically and I'm guessing it's not set by default?

 The SPA921 config has a NAT Keep Alive Intvl which is set to 15 by
 default, which I'm taking to mean it has NAT keep alives enabled.


No, look under the Line 1 or Line 2 tab

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Re: [asterisk-users] IAX2: Incoming calls answered prematurely [RESOLVED]

2007-10-19 Thread Alan Lord
Eric ManxPower Wieling wrote:
 Voicemail will answer the line.  10 seconds is a pretty short timeout.
 
 What you need to do is copy the CLI output of your failed calls from 
 BOTH servers and put them in this thread.  Then we can SEE what Asterisk 
 is ACTUALLY doing.
 

Thanks for making me think :-)

My colleague was in this evening and we have sorted it out now.

I'm not quite sure how I was getting the results I did earlier as he 
thinks his Asterisk server had stopped running...

Anyway - we now have worked out a little solution which seems to work well.

At my end, the macro responsible for dialling sets the callerid(name) so 
we know the call comes from a user on the IVR selection, and it sets the 
callerid(number) to the current context so we can see which business the 
caller the wanted to get to.

At my partner's end, he uses a simple gotoif() function in his extension 
context to test for an IVR call (via the callerid(name)) and then will 
not go to local voicemail but simply hangup after 15 seconds.

If the call is from one of internal extensions, the callerid(name) is 
not set to IVR so he deals with that as a normal call and after the 
timeout, it goes to his local voicemail.

Thanks again for your help.

Here's some of the stuff just for reference if anyone else is 
interested. If anyone has any questions please ask.

[main_menu]
; Dialplan for all unknown number callers
exten = s,1,Answer()
exten = s,n,Set(TIMEOUT(digit)=5) ; Max time between digits
exten = s,n,Set(TIMEOUT(response)=15) ; Max time to wait
exten = s,n,Wait(1)
exten = s,n,Background(welcome-to-bell-lord)
exten = s,n(resume),Background(press-3-for-tolc) ; Short dialogues, 
easy to change
exten = s,n,Background(press-4-for-fondoo) ; rather than one long sentence
exten = s,n,Background(press-5-for-arrowtees) ; which might need to be 
changed
exten = s,n,Background(press-6-for-gen-enq) ; frequently.
exten = s,n,WaitExten()

exten = 3,1,Goto(tolc,s,1) ; Dial 3 For The Open Learning Centre
exten = 4,1,Goto(fondoo,s,1) ; Dial 4 for Fondoo Internet
exten = 5,1,Goto(arrowtees,s,1) ; Dial 5 for ArrowTees
exten = 6,1,Goto(gen_enq,s,1) ; For all other enquiries press 6

exten = i,1,Playback(pbx-invalid)
exten = i,n,Goto(resume)

exten = t,1,Playback(vm-goodbye)
exten = t,n,Hangup()

[tolc]
exten = s,1,Macro(belllord,${ALANL}${ALANB},${CONTEXT}) ; Calls the 
belllord Macro with the channel(s) to dial and the current context 
(voicemail)

[fondoo]
exten = s,1,Macro(belllord,${ALANL}${ALANB},${CONTEXT})

[arrowtees]
exten = s,1,Macro(belllord,${ALANL},${CONTEXT})

[gen_enq]
exten = s,1,Macro(belllord,${ALANL}${ALANB},${CONTEXT})

; Call with Macro(belllord,channel,vmbox)
[macro-belllord] ; Uses macro and DIALSTATUS for local devices
exten = s,1,Set(CALLERID(all)=IVR ${ARG2})
exten = s,n,Dial(${ARG1},10,tr)
exten = s,n,Goto(s-${DIALSTATUS},1)
exten = s-NOANSWER,1,Voicemail([EMAIL PROTECTED],u) ; business is the 
voicemail context, ${ARG2} is the context from which this call came
exten = s-BUSY,1,Voicemail([EMAIL PROTECTED],b)
exten = _s-.,1,Goto(s-NOANSWER,1)




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[asterisk-users] Linksys 941/942 configuration guide

2007-10-19 Thread Bruce Komito
Does anyone have this guide and be willing to share it with me?

Thank in advance?

Bruce Komito
High Sierra Networks, Inc.
www.servers-r-us.com
(775) 236-5815




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Re: [asterisk-users] First Time T1 Questions

2007-10-19 Thread Deepak Naidu
We switched to T1(PRI) for high bandwidth  voice quality, echo 

I am using TE212P(which is a dual span Echo Chancellor  hardware DTMF).  I 
have only one PRI connection from PSTN, but I implemented this 6 months agao 
when there were no single span cards.

Sangoma just came with one in April, but I didnt wanted to go with that bcos I 
havent seen review that the drivers are old but the card is great.

Now when I have a nice setup of PRI with 95 SIP extension to Asterisk.  I 
recently got A101D(which has Echo cancellor  hardware DTMF) for my standby 
asterisk.

Bot of these with their current drivers work great for Echo  Voice Quality.  
But my system(config) had a big issue with DTMF detection, which means when 
someone calls main line  then trys to punch my extension(123) the asterisk 
think its 112  dials that person or a wrong # like 111 which is not an 
extension.  SO I had to resolvbe this with Digium by enabling hardware DTMF 6 
months ago from software DTMF(I am not sure wthere this was asterisk issue of 
DTMF, anyways I enabled hardware DTMF in Digium card  it worked fine.

But now the new Sangoma card which I bough for backup didnt have the drivers 
compatible to enabled the hardware DTMF.  SO had songoma give me a custom drive 
for their hardwrae DTMF  they did within 20-25 days  it works.

But you wouldnt find that driver sin Sangoma site, bcos they are still working 
on them(for me they fixed for my model-- A101D)

So in my view both are great unless they work.  Atleast I have been using 
Digium TE212P for 6 months.

Also note your Network  QoS is also important, we have seperate switches to 
avoid QoS it depends uto organisation wish  funding.

Also the type of Desktop VoIP phones you have.

I think I have said lot, let me know if this was helpful or I was just barking 
... ha ha ha...

--
Deepak




Michael J. Liberatore [EMAIL PROTECTED] wrote: Hi all, i have been  
using asterisk for a few years but i am about to do my first t1 setup.   After 
terrible quality issues between two business locations, we have decided to  
purchase a point to point t1 from the local phone co.  The internet is too  
crappy, too much lag, queing and jitter.  Most calls were  dropped.
  
 I was about to order  two cisco routers with csu cards and remembered our 
wonderful asterisk supports  direct t1.  I remembered digium and sangoma both 
make these  cards.
  
 After some problems  with a digium fxo card, i just ordered a sangoma a200 
with echo  cancellation.  I was also leaning towards getting the single t1 
sangoma  card that is $499 from voip supply.  But i know digium also makes  
one.  I was wondering if the digium card works better or much easier with  
asterisk?  The digium description says you can split the t1 for voice and  data 
which sounds nice since i will only be using probably 4 channels max of the  
t1.  Does the sangoma card also do this?  I noticed the sangoma card  has a 5 
year warranty which is nice since i have had multiple digium fxo cards  die.  
Is there any other reason to get or the other?   
  
 Thank you all for  your help.  I am hoping this opens up a whole new world in 
asterisk for  me.
  
 -Mike
  
  
 This E-mail, including any attachments, may be intended solely for the 
personal and confidential use of the sender and recipient(s) named above. This 
message may include advisory, consultative and/or deliberative material and, as 
such, would be privileged and confidential and not a public document. Pursuant 
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Re: [asterisk-users] Good, affordable IAX hardphones?

2007-10-19 Thread Charles Alvis
We use:

http://www.ngnsky.com/product_info.php?cPath=21products_id=50

when we have the remote extension blues.

It works quite well for us and the phone isn't that bad.



On 10/19/07, Vincent [EMAIL PROTECTED] wrote:

 Hi

 SIP is such a pain to use when NAT is involved that I'm willing to buy
 an IAX hardphone for someone who works remotely over the Net and needs
 to get calls from our Asterisk server, itself behind a NAT.

 Are there good, affordable IAX phones you would recommend?

 Thank you.


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Re: [asterisk-users] IMAP usage with Asterisk

2007-10-19 Thread Russell Bryant
Yehavi Bourvine +972-8-9489444 wrote:
   In any case, I'll try this week to upgrade to 1.4.6 version and then add 
 IMAP
 support and inform what happens.

There have been _many_ IMAP related fixes sine 1.4.6.  Please try the latest
version, 1.4.13, instead.

-- 
Russell Bryant
Senior Software Engineer
Open Source Team Lead
Digium, Inc.

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Re: [asterisk-users] Hide passwords in SIP.conf

2007-10-19 Thread Alex Balashov

Frederico,

Take a look at:

http://www.voip-info.org/wiki/index.php?page=Asterisk+sip+md5secret

This is the only way I know of.

-- Alex

On Fri, 19 Oct 2007, Frederico Madeira wrote:

 Hi guys,

 There is other way instead plain text to define passwords in sip.conf ?
 In register, peers and extensions  ?

 Thanks.

 -- 
 Frederico Madeira
 [EMAIL PROTECTED]
 www.madeira.eng.br

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--
Alex Balashov
Evariste Systems
Web: http://www.evaristesys.com/
Tel: +1-678-954-0670
Direct : +1-678-954-0671

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[asterisk-users] SIP to H323 translator

2007-10-19 Thread bilal ghayyad
Hi All;

If I installed H.323 on asterisk, and the caller phone
was SIP endpoint while I need to route the call for a
destination via an H.323 trunk, so Asterisk will do
that SIP to H.323 translation automatically or I have
to do also a configuration to SIP to H.323
translation?

Regards
Bilal

__
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Re: [asterisk-users] Can I emulate SIP presence for an extension?

2007-10-19 Thread Philipp Kempgen
Ade Vickers wrote:

 Is it possible in Asterisk 1.4.x to issue a dialplan command which will set
 a phantom SIP extension to busy for as long as a caller is in the spam
 trap,  back to idle when they finally give up  hang up?

http://www.asterisk.org/node/48325
http://www.asterisk.org/node/48360

Regards,
  Philipp Kempgen

-- 
amooma GmbH - Bachstr. 126 - 56566 Neuwied - http://www.amooma.de
Let's use IT to solve problems and not to create new ones.
  Asterisk? - http://www.das-asterisk-buch.de

Geschäftsführer: Stefan Wintermeyer
Handelsregister: Neuwied B 14998

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[asterisk-users] Extensions.conf for basic IVR?

2007-10-19 Thread Vincent
Hello

I've never built an IVR before, so I was wondering if someone
could share some code from their extensions.conf that would perform
some of thoses steps:

1. When a call comes in from the TDM FXO port, answer
2. If no CID, play message No CID available. Please type the number
where you wish to be called back. Loop until OK or remote party hung
up
3. When CID is available, play main menu : 1 for sales, 2 for
support, 3 for any other question
4. Play If you wish, you can leave a message to explain what problem
you met. When done, save message as WAV, and play message Your
message will be sent to the department in charge. Thank you, and go
back to main menu
5. Move WAV file to web server's directory where a PHP script lists
available messages
6. Send an e-mail to the group involved, eg. [EMAIL PROTECTED],
[EMAIL PROTECTED] , including a the caller's CID and a link to the WAV
file

Thanks for any tip.


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[asterisk-users] Can I emulate SIP presence for an extension?

2007-10-19 Thread Ade Vickers
I recently implemented a simple spam trap extension for telemarketers -
once identified as a telemarketer (usually they ask to speak to the person
in charge of recruiting/website/purchasing/etc.), I simply offer to put them
through to the person in question,  dump them on a special extension which
plays music for 15 seconds, then 1.5s silence, then a please wait, we're
trying to put you through message; repeat until they give up waiting.

I'm using a Grandstream GXP2000 phone, so I've got 7 presence lights; of
which I'm only using a couple at the moment.

Is it possible in Asterisk 1.4.x to issue a dialplan command which will set
a phantom SIP extension to busy for as long as a caller is in the spam
trap,  back to idle when they finally give up  hang up?

The basic reason is twofold:

1) I want to see just how long they're willing to wait, and 
2) For a sense of personal amusement (yes, I am a bad man) :)


Cheers,
Ade.

No virus found in this outgoing message.
Checked by AVG Free Edition. 
Version: 7.5.488 / Virus Database: 269.15.1/1078 - Release Date: 18/10/2007
17:47
 



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Re: [asterisk-users] Hide passwords in SIP.conf

2007-10-19 Thread Alan Lord
Frederico Madeira wrote:
 Hi guys,
 
 There is other way instead plain text to define passwords in sip.conf ?
 In register, peers and extensions  ?
 
 Thanks.
 

Depending on how your asterisk server is setup to run, if you chmod 
/etc/asterisk as 750 and the files underneath as 640, then only the user 
and group owner can read (+ only owner user can write). Others will not 
even see the existence of the directory or files...

My server runs as user asterisk and group asterisk.

Alan.

-- 
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http://www.theopensourcerer.com


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Re: [asterisk-users] First Time T1 Questions

2007-10-19 Thread [EMAIL PROTECTED]
On 10/19/07, Michael J. Liberatore [EMAIL PROTECTED] wrote:


 In addition to my below question, i was wondering if anyone had a problem
 with installing zaptel on debian sarge.  its a udev problem, make install
 thinks i am running udev, but when i fix the makefile to be like 1.4.4 which
 works, when i load ztcfg it still says 1.4.4.  so something is not right...



Not sure what to tell you but certainly it works without problems in
CentOS/RHEL  SuSE Linux.

About the cards personally I like the sangoma cards. As you can see
they have a better warranty than the digium cards. Also I feel they
aren't as tied to a platform (Asterisk) as the Digium cards are. And
some people claim some Digium cards have IRQ issues or problems with
certain big-name server components (mainboards mainly) of which I
haven't heard similar complaints for the Sangoma cards.

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Re: [asterisk-users] sorta OT: Bounty for Click to Call plugin for IE

2007-10-19 Thread [EMAIL PROTECTED]
On 10/17/07, Michael Graves [EMAIL PROTECTED] wrote:
 I'm in process of transitioning a number of offices to a hosted virtual
 pbx from Junction Networks. It's a combination of OpenSER and Asterisk.
 They have a nice click-to-call extension for Firefox, but I need the
 equivalent for IE so that it can work with our CRM system. Junction
 told me that they have a bounty on offer for this if someone's
 interested in doing the work.

 Would the availability of the Firefox code make it easier to do an
 ActiveX implementation?


Can you use .call files I have an approx 1kb PHP script that can be
used for click to call

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Re: [asterisk-users] FollowMe recorded name filename variable?

2007-10-19 Thread BJ Weschke
 Hmm.. I think it should be cleaning it up post-call already. If not,
please open a bug on Mantis as that sounds like a bug.

On 10/19/07, Anthony Messina [EMAIL PROTECTED] wrote:

 Is there a variable for the filename that is created by the FollowMe
 application when a is specified as an option to record the caller's name?

 I'd like to clean up the recorded name files after the call is complete.

 Thanks -Anthony

 --
 Anthony -  http://messinet.com - http://messinet.com/~amessina/gallery
 8F89 5E72 8DF0 BCF0 10BE 9967 92DC 35DC B001 4A4E

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http://www.btwtech.com/

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Re: [asterisk-users] Good, affordable IAX hardphones?

2007-10-19 Thread Vincent
On Fri, 19 Oct 2007 14:16:40 -0700, Charles Alvis
[EMAIL PROTECTED] wrote:
http://www.ngnsky.com/product_info.php?cPath=21products_id=50

Thanks. I'll check it out.


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Re: [asterisk-users] Poll: Asterisk IMAP feedback (was: Is anyonesuccessfully using IMAP storage)

2007-10-19 Thread Anthony Rodgers
We tried with MS Exchange but couldn't get it to work (MS Exchange
doesn't support a master account).
 
CP



From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Olivier
Sent: Thursday, October 18, 2007 11:20 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Poll: Asterisk IMAP feedback (was: Is
anyonesuccessfully using IMAP storage)


Hello,

Are you using Asterisk 1.4 ?
If positive, are you then successfully using IMAP storage ?

Your input would be very valuable to decide if rewite of IMAP storage
could be considered as bug fix (non one uses IMAP now) or as a new
feature (many use IMAP storage today). 
So please, take a few seconds to reply as up to now (4 answers),
successful IMAP user share = 0% !

Regards

PS: If someone has a more effective way to gather user feedback, do not
hesitate to tell.

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Re: [asterisk-users] polycom ip330/ip501 second ethernet port

2007-10-19 Thread Al lists
I Just wanted to add something here,
Having separate VLAN does nothing in terms of QOS.
In fact having a computer feeding from phone make more sense because phone
will untag packets coming from PC.
and after that its all about your switch how to prioritize packets.
Unless there is a way in your switch to prioritize one Vlan over another
Vlan, ( i guess it depends on your manufacture, i think Cisco does that and
also uses CDP to discover phones) Having different Vlans is not your answer.
the most you get is less broadcast.

On 10/19/07, David Gomillion [EMAIL PROTECTED] wrote:

 On 10/19/07, Kevin Smith [EMAIL PROTECTED] wrote:
 
 
  Robert McNaught wrote:
   Hi,
  
   Has anyone had any great difficulties with QoS using the second
   ethernet phone in these Polycom phones for desktop machines in a
   converged network?  I had heard that these can cause difficulties when
 
   used in this manner.  I have always tried to persuade customers to go
   with 2 ethernet drops per workstation to avoid having to use the phone
   as a switch.
  
   I apologize for this question not being directly related to asterisk,
   but since Polycom phones are used a lot with asterisk, it seems a good
   place to post ;-)
  
   Robert McNaught

 
 Hi Robert,
 
 While I'm not sure how our network compares with yours, we run about
 twenty 601 phones along with our office workstations (some stations are
 without a phone). Each station with a phone is connected with the other
 Ethernet port on the phone so we have one drop to each station. The
 phones are on a separate VLAN from the rest of the network as well.
 From the user end, I have not had a report of any problems with the
 connections, call quality, etc. I would say give it a shot, maybe with a
 larger network that could change, but for a small office like I'm in
 charge of, it is working just fine.
 
 Kevin

 We have a medium-sized network (120 polycoms of various persuasions, and
 80 workstations), and we haven't had any real problems with phones ruining
 QoS. We have the phones on separate VLANs than the workstations. Actually,
 every switch has 4 VLANs defined: 2 voice, 2 data, so no VLAN has more than
 about 12 devices (about because sometimes we have to put a pocket switch in
 a room where the people want to add yet another computer).

 The echo from SIP to SIP with people using cheap headsets has affected us
 far more than any problems with PCs trying to suck the bandwidth. If I
 remember correctly, recent firmwares on the Polycom phones pretty much do
 the right thing, giving priority to the phone traffic.

 To summarize: works OK for us.

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Re: [asterisk-users] First Time T1 Questions

2007-10-19 Thread Michael J. Liberatore
Well this is the bug I am having with the make install of 1.4.5.1:

http://bugs.digium.com/view.php?id=10156

Even though I got it to install ztcfg -vvv still says 1.4.4 also.

Mike
 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Matthew
Fredrickson
Sent: Friday, October 19, 2007 6:58 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] First Time T1 Questions

[EMAIL PROTECTED] wrote:
 On 10/19/07, Michael J. Liberatore
[EMAIL PROTECTED] wrote:

 In addition to my below question, i was wondering if anyone had a 
 problem with installing zaptel on debian sarge.  its a udev problem, 
 make install thinks i am running udev, but when i fix the makefile to

 be like 1.4.4 which works, when i load ztcfg it still says 1.4.4.  so
something is not right...


 
 Not sure what to tell you but certainly it works without problems in 
 CentOS/RHEL  SuSE Linux.
 
 About the cards personally I like the sangoma cards. As you can see 
 they have a better warranty than the digium cards. Also I feel they 
 aren't as tied to a platform (Asterisk) as the Digium cards are. And 
 some people claim some Digium cards have IRQ issues or problems with 
 certain big-name server components (mainboards mainly) of which I 
 haven't heard similar complaints for the Sangoma cards.

I know I've said this time and time again, but just for the purpose that
this will be archived somewhere on the net, there should not be any more
problems related to interrupts and specific servers.  If there are,
*please* let me know so that we can fix it.  We have spent much of the
last year or so getting rid of these problems, and we are very much
committed to having 100% compatibility, and getting rid of our former
reputation of having IRQ/motherboard problems.

--
Matthew Fredrickson
Software/Firmware Engineer
Digium, Inc.

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This E-mail, including any attachments, may be intended solely for 
the personal and confidential use of the sender and recipient(s) named 
above. This message may include advisory, consultative and/or 
deliberative material and, as such, would be privileged and confidential 
and not a public document. Pursuant to 42 CFR, any information in this 
e-mail identifying a former, present, or potential client of Straight  Narrow 
is confidential. If you have received this e-mail in error, you must not 
review, transmit, convert to hard copy, copy, use or disseminate this e-mail or 
any attachments to it and you must delete this message. You are requested to 
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Re: [asterisk-users] Linksys 941/942 configuration guide

2007-10-19 Thread [EMAIL PROTECTED]
Please see: http://spc.pifiu.com under SPA Phone Admin guide

On 10/19/07, Bruce Komito [EMAIL PROTECTED] wrote:
 Does anyone have this guide and be willing to share it with me?

 Thank in advance?

 Bruce Komito
 High Sierra Networks, Inc.
 www.servers-r-us.com
 (775) 236-5815




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Re: [asterisk-users] First Time T1 Questions

2007-10-19 Thread Matthew Fredrickson
[EMAIL PROTECTED] wrote:
 On 10/19/07, Michael J. Liberatore [EMAIL PROTECTED] wrote:

 In addition to my below question, i was wondering if anyone had a problem
 with installing zaptel on debian sarge.  its a udev problem, make install
 thinks i am running udev, but when i fix the makefile to be like 1.4.4 which
 works, when i load ztcfg it still says 1.4.4.  so something is not right...


 
 Not sure what to tell you but certainly it works without problems in
 CentOS/RHEL  SuSE Linux.
 
 About the cards personally I like the sangoma cards. As you can see
 they have a better warranty than the digium cards. Also I feel they
 aren't as tied to a platform (Asterisk) as the Digium cards are. And
 some people claim some Digium cards have IRQ issues or problems with
 certain big-name server components (mainboards mainly) of which I
 haven't heard similar complaints for the Sangoma cards.

I know I've said this time and time again, but just for the purpose that 
this will be archived somewhere on the net, there should not be any more 
problems related to interrupts and specific servers.  If there are, 
*please* let me know so that we can fix it.  We have spent much of the 
last year or so getting rid of these problems, and we are very much 
committed to having 100% compatibility, and getting rid of our former 
reputation of having IRQ/motherboard problems.

-- 
Matthew Fredrickson
Software/Firmware Engineer
Digium, Inc.

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Re: [asterisk-users] Receptionists Phone suggestions? (Not Snom370)

2007-10-19 Thread Deepak Naidu
I hope 2 things need to be clear.

1) One call per line, needs to be set on the VoIP.
2)We user Polycom 501 for all Desktop  Polycom 601 for reception.
http://media.polycom.com/usa/en/products/voice/soundpoint_ip/601/demo/index.html

OK, what I mean by one call per line
-- Polycom of SIP Phones usually comes with 3,6 etc line display for extensions.
-- And each line display can accept/call/hold total of 8 active phone calls per 
line.  This will cause problem  if all is on the same  line feed.
--So one needs to accept only one call per line in the VoIP phones config file.

I am not sure how ur line feeds are setup.  I just wanted to let u know that 
there can be aproblem with transfer if u have multiple calls comming on same 
line display.

Or, may be I am wrong in understanding ur email.

--
Deepak
 





Russell Brown [EMAIL PROTECTED] wrote: 
Does anyone have any suggestions for a decent receptionists phone?
Aastra?  Grandstream?

Something with (potentially) lots of BLFs, large(ish) screen, headset
and most importantly the ability to transfer calls?

I've installed five Snom 370s that seemed ideal but my client is very
very unhappy as the Snom 370 can't transfer a call correctly if there's
another call coming in (details below if you/re interested).  I've
verified this problem with Snom who's response is that the receptionist
should answer all of the incoming calls before trying to do a transfer -

That's just Bonkers!

So... any suggestions?


Details of Snom 370 problem for the record:

Snom370 gets a Call (Call A). 
Snom370 answers Call A. Call A wants to be transferred to Phone C. 
Snom370 has another call ringing (Call B). 
Snom370 presses HOLD button gets Dialtone. Call A is on Hold, Call B
still ringing. 
Snom370 Dials Phone C (Call C). 
Snom370 talks to Call C. 
Snom370 presses TRANSFER. 
 
The display shows: 
  
 CallA 
 CallB 

The soft keys now show  and . Pressing them does nothing. 

When the TRANSFER button is pressed again, CallA is connected to CallB
(the original caller is now talking to the previously unanswered party)
not what one wanted to happen!

It's not difficult to see why my client is throwing their toys out of
the pram and I'm going to have to replace the Snoms at my expense :-(


-- 
 Regards,
 Russell
 
| Russell Brown  | MAIL: [EMAIL PROTECTED] PHONE: 01780 471800 |
| Lady Lodge Systems | WWW Work: http://www.lls.com  |
| Peterborough, England  | WWW Play: http://www.ruffle.me.uk |
 

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Re: [asterisk-users] IAX2: Incoming calls answered prematurely?

2007-10-19 Thread Eric ManxPower Wieling
Voicemail will answer the line.  10 seconds is a pretty short timeout.

What you need to do is copy the CLI output of your failed calls from 
BOTH servers and put them in this thread.  Then we can SEE what Asterisk 
is ACTUALLY doing.

Alan Lord wrote:
 Eric ManxPower Wieling wrote:
 Alan Lord wrote:
 Eric ManxPower Wieling wrote:
 The remote server is where your problem is.

 Thanks for the reply but I can call the extension in question normally
 and it works fine. The problem is that the IAX trunk appears to be
 answering before it knows if the physical destination is available or
 not. I have read through every option I can find on IAX and elsewhere
 and I can't see how this functionality can be changed or influenced.
 How do you know that the far end is not answering and then providing an 
 ringing tone.  Asterisk does not magically answer IAX calls.  Playback 
 and Background as well as other apps will answer the line unless told 
 not to.

 
 When I tried this test today, I know the far end wasn't answering 
 because my colleague, his computer and his SIP phone were not there. So 
 there is no way that that call should have been answered.
 
 His extension definition is:
 
 [internal]
 exten=201,1,Dial(${ALANB},10)
 exten=201,2,VoiceMail(u201)
 exten=201,3,Hangup()
 
 
 The call was cleared down almost as soon as it was answered so I am 
 unclear as to why this occurred.
 
 Thanks
 
 Alan
 


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[asterisk-users] Using register = to let Asterisk register to another softswitch via SIP

2007-10-19 Thread bilal ghayyad
Hi All;

Alot of softswitches or PBX's does not accept to
manipulate any SIP call without being registered
firstly. So that means, I need asterisk to register
firstly then I can route my calls to that SIP trunk.

In IAX2, we use the register = , so what shall we do
in Asterisk? And how its format will be (if we will
use register)? Or what is the solution?

Regards
Bilal

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[asterisk-users] FollowMe recorded name filename variable?

2007-10-19 Thread Anthony Messina
Is there a variable for the filename that is created by the FollowMe 
application when a is specified as an option to record the caller's name?

I'd like to clean up the recorded name files after the call is complete.

Thanks -Anthony

-- 
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[asterisk-users] Good, affordable IAX hardphones?

2007-10-19 Thread Vincent
Hi

SIP is such a pain to use when NAT is involved that I'm willing to buy
an IAX hardphone for someone who works remotely over the Net and needs
to get calls from our Asterisk server, itself behind a NAT.

Are there good, affordable IAX phones you would recommend?

Thank you.


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Re: [asterisk-users] First Time T1 Questions

2007-10-19 Thread Michael J. Liberatore
In addition to my below question, i was wondering if anyone had a
problem with installing zaptel on debian sarge.  its a udev problem,
make install thinks i am running udev, but when i fix the makefile to be
like 1.4.4 which works, when i load ztcfg it still says 1.4.4.  so
something is not right...
 
 



From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Michael J.
Liberatore
Sent: Friday, October 19, 2007 1:39 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] First Time T1 Questions


Hi all, i have been using asterisk for a few years but i am about to do
my first t1 setup.  After terrible quality issues between two business
locations, we have decided to purchase a point to point t1 from the
local phone co.  The internet is too crappy, too much lag, queing and
jitter.  Most calls were dropped.
 
I was about to order two cisco routers with csu cards and remembered our
wonderful asterisk supports direct t1.  I remembered digium and sangoma
both make these cards.
 
After some problems with a digium fxo card, i just ordered a sangoma
a200 with echo cancellation.  I was also leaning towards getting the
single t1 sangoma card that is $499 from voip supply.  But i know digium
also makes one.  I was wondering if the digium card works better or much
easier with asterisk?  The digium description says you can split the t1
for voice and data which sounds nice since i will only be using probably
4 channels max of the t1.  Does the sangoma card also do this?  I
noticed the sangoma card has a 5 year warranty which is nice since i
have had multiple digium fxo cards die.  Is there any other reason to
get or the other?  
 
Thank you all for your help.  I am hoping this opens up a whole new
world in asterisk for me.
 
-Mike
 
 
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Re: [asterisk-users] Receptionists Phone suggestions? (Not Snom370)

2007-10-19 Thread shadowym
It's just FOP which works well.  Dependent on the quality of touch screen
obviously.  I haven't spend any time with FOP using Touch screens myself but
I'm sure others here have.  There was a thread a few days ago that got into
it a bit.

-Original Message-
From: Mike Clark [mailto:[EMAIL PROTECTED] 
Sent: Friday, October 19, 2007 8:04 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Receptionists Phone suggestions? (Not Snom370)

shadowym wrote:
 Or your could use a touch screen with Flash Operator Panel.  Just a
 suggestion out of left field.

   
snipped a bunch

shadowym:

Do you have a specific setup w/touchscreen that you have deployed and 
that works well?

Thanks,

Mike




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Re: [asterisk-users] IAX2: Incoming calls answered prematurely?

2007-10-19 Thread Eric ManxPower Wieling
Alan Lord wrote:
 Eric ManxPower Wieling wrote:
 The remote server is where your problem is.

 
 Thanks for the reply but I can call the extension in question normally
 and it works fine. The problem is that the IAX trunk appears to be
 answering before it knows if the physical destination is available or
 not. I have read through every option I can find on IAX and elsewhere
 and I can't see how this functionality can be changed or influenced.

How do you know that the far end is not answering and then providing an 
ringing tone.  Asterisk does not magically answer IAX calls.  Playback 
and Background as well as other apps will answer the line unless told 
not to.

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Re: [asterisk-users] Glare on Incoming Calls

2007-10-19 Thread Jonn Taylor
Mojo with Horan  Company, LLC wrote:
 C F wrote:
   
 How on earth does this prevent Glare? Or even reduce it?
   
 
 I think he was providing his configuration in case there WAS a change he 
 could make to reduce it.

 The only thing we could do was an option because our incoming lines were 
 arranged in a hunt group.  We made sure that we dial out working down 
 the group.  So the phone company starts with line one, then line two, 
 etc., we start with line three, and then two...

 By using the Dial(ZAP/G1/blah) syntax.  The capital G searches the zap 
 channel group in reverse.  If you don't have a hunt group from the phone 
 company, this probably won't make a bit of difference to you.

 Moj

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They only way to eliminate a glare condition is to have your phone 
company convert you lines to ground start.

Jonn

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Re: [asterisk-users] CDR

2007-10-19 Thread Anthony Francis
Trunk and backport. IMHO that is the way to go.

Philipp Kempgen wrote:
 Philipp Kempgen wrote:
   
 Steve Murphy wrote:
 

   
 But, in 1.4, I really can't add a new CDR field and call it a 'bug fix'.
 It really is a 'new', 'enhanced' sort of thing. So, this kind of change
 will have to go into trunk at the moment.
   
 Sad but true.
 I guess it couldn't go in even if there was a config option
 defaulting to off (i.e. old-style behavior)?
 

 Maybe it could be made available in the event on the manager
 interface without being classified as a new sort of thing.
 Just thinking out loud.

 Regards,
   Philipp Kempgen

   

-- 
Thank you and have a wonderful day,

Anthony Francis
Rockynet VOIP
(303) 444-7052 opt 2
[EMAIL PROTECTED]


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Re: [asterisk-users] polycom ip330/ip501 second ethernet port

2007-10-19 Thread David Gomillion
On 10/19/07, Kevin Smith [EMAIL PROTECTED] wrote:


 Robert McNaught wrote:
  Hi,
 
  Has anyone had any great difficulties with QoS using the second
  ethernet phone in these Polycom phones for desktop machines in a
  converged network?  I had heard that these can cause difficulties when
  used in this manner.  I have always tried to persuade customers to go
  with 2 ethernet drops per workstation to avoid having to use the phone
  as a switch.
 
  I apologize for this question not being directly related to asterisk,
  but since Polycom phones are used a lot with asterisk, it seems a good
  place to post ;-)
 
  Robert McNaught


Hi Robert,

While I'm not sure how our network compares with yours, we run about
twenty 601 phones along with our office workstations (some stations are
without a phone). Each station with a phone is connected with the other
Ethernet port on the phone so we have one drop to each station. The
phones are on a separate VLAN from the rest of the network as well.
From the user end, I have not had a report of any problems with the
connections, call quality, etc. I would say give it a shot, maybe with a
larger network that could change, but for a small office like I'm in
charge of, it is working just fine.

Kevin

We have a medium-sized network (120 polycoms of various persuasions, and 80
workstations), and we haven't had any real problems with phones ruining QoS.
We have the phones on separate VLANs than the workstations. Actually, every
switch has 4 VLANs defined: 2 voice, 2 data, so no VLAN has more than about
12 devices (about because sometimes we have to put a pocket switch in a room
where the people want to add yet another computer).

The echo from SIP to SIP with people using cheap headsets has affected us
far more than any problems with PCs trying to suck the bandwidth. If I
remember correctly, recent firmwares on the Polycom phones pretty much do
the right thing, giving priority to the phone traffic.

To summarize: works OK for us.
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[asterisk-users] chan_mobile and Asterisk 1.2 ?

2007-10-19 Thread Mike Dent
Hi,
just noticed chan_mobile, which looks like it will do exactly as I need.

http://www.voip-info.org/wiki-Asterisk+Bluetooth+channels
However seems it is only for latest 1.4 but there is a mention of a
backport for 1.2
http://www.sigsegv.cx/sip-9.html

Anybody using this with something like 1.2.18?? Care to share how you
compiled it.

Many thanks
Mike

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Re: [asterisk-users] polycom ip330/ip501 second ethernet port

2007-10-19 Thread Kevin Smith
Hi Robert,

While I'm not sure how our network compares with yours, we run about 
twenty 601 phones along with our office workstations (some stations are 
without a phone). Each station with a phone is connected with the other 
Ethernet port on the phone so we have one drop to each station. The 
phones are on a separate VLAN from the rest of the network as well.  
 From the user end, I have not had a report of any problems with the 
connections, call quality, etc. I would say give it a shot, maybe with a 
larger network that could change, but for a small office like I'm in 
charge of, it is working just fine.

Kevin

Robert McNaught wrote:
 Hi,

 Has anyone had any great difficulties with QoS using the second 
 ethernet phone in these Polycom phones for desktop machines in a 
 converged network?  I had heard that these can cause difficulties when 
 used in this manner.  I have always tried to persuade customers to go 
 with 2 ethernet drops per workstation to avoid having to use the phone 
 as a switch.

 I apologize for this question not being directly related to asterisk, 
 but since Polycom phones are used a lot with asterisk, it seems a good 
 place to post ;-)

 Robert McNaught
 

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Re: [asterisk-users] [asterisk-biz] DIDX Receives Digium Innovation Award

2007-10-19 Thread Philipp Kempgen
Philipp Kempgen wrote:
 Steve Totaro wrote:
 
 I am using Thunderbird 2.0.0.5. If using Outlook, I think the time is 
 correct.
 
 Does MS have a different attitude towards timezones? :)

Sorry. I forgot that they don't read RFCs. ;)

Regards,
  Philipp Kempgen

-- 
amooma GmbH - Bachstr. 126 - 56566 Neuwied - http://www.amooma.de
Let's use IT to solve problems and not to create new ones.
  Asterisk? - http://www.das-asterisk-buch.de

Geschäftsführer: Stefan Wintermeyer
Handelsregister: Neuwied B 14998

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Re: [asterisk-users] [asterisk-biz] DIDX Receives Digium Innovation Award

2007-10-19 Thread Philipp Kempgen
Steve Totaro wrote:

 I am using Thunderbird 2.0.0.5. If using Outlook, I think the time is 
 correct.

Does MS have a different attitude towards timezones? :)

Regards,
  Philipp Kempgen

-- 
amooma GmbH - Bachstr. 126 - 56566 Neuwied - http://www.amooma.de
Let's use IT to solve problems and not to create new ones.
  Asterisk? - http://www.das-asterisk-buch.de

Geschäftsführer: Stefan Wintermeyer
Handelsregister: Neuwied B 14998

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Re: [asterisk-users] CDR

2007-10-19 Thread Philipp Kempgen
Philipp Kempgen wrote:
 Steve Murphy wrote:

 But, in 1.4, I really can't add a new CDR field and call it a 'bug fix'.
 It really is a 'new', 'enhanced' sort of thing. So, this kind of change
 will have to go into trunk at the moment.
 
 Sad but true.
 I guess it couldn't go in even if there was a config option
 defaulting to off (i.e. old-style behavior)?

Maybe it could be made available in the event on the manager
interface without being classified as a new sort of thing.
Just thinking out loud.

Regards,
  Philipp Kempgen

-- 
amooma GmbH - Bachstr. 126 - 56566 Neuwied - http://www.amooma.de
Let's use IT to solve problems and not to create new ones.
  Asterisk? - http://www.das-asterisk-buch.de

Geschäftsführer: Stefan Wintermeyer
Handelsregister: Neuwied B 14998

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Re: [asterisk-users] CDR

2007-10-19 Thread Philipp Kempgen
Steve Murphy wrote:
 On Wed, 2007-10-17 at 02:41 +0200, Philipp Kempgen wrote:
 Steve Murphy wrote:

(Sorry for quoting so much but I need to keep the context.)

 For instance, if Zap/52 dials Zap/51,
 52 --- dials  talks --- 51

 who hookflashes and dials Zap/50,
 51 --- dials --- 50

 and 51 hangs up, leaving 52 and 50 to talk away,
 52 --- talks --- 50

 we should get 1 cdr
 that records the call from 52 to 51, which would last until the
 hookflash;
 No doubt about it.

 and a second CDR that would be from 51 to 50, which would
 start at either chan 50/51 channel creation time, or even at hookflash
 time, have an answer time when 50 picked up, and last until either 50 or
 52 hang up.
 Right. But why should it start at 50-51 channel creation time?
 That way you would think (by looking at the CDRs) that 51 talked to
 50 for longer than they did. I'd prefer hookflash time.

 
 Well, the start time isn't as important as the answer time; because
 your billing times from answer to end.

True if billing was the only thing CDRs are good for.

 The time from start to
 answer is how much time it took to dial, wait, and have the call
 answered... which people usually don't pay as much attention to.

Right. But nonetheless the value that gets stored should be as
accurate as possible. Or else you could just store a random
value because nobody cares about it anyway. ;)

 50's channel creation time will be when 50 picked up the phone to answer
 the call from 51.
 
 51's channel creation time will be when 51 picked up the phone to answer
 the call from 52.
 
 If we use 51's channel creation time as the start time, it would be
 possible to see that 52's conversation with 51 and 51's with 50,
 overlap. It may not help much, but it's a hint that 52 was there.

Need to think about it for a while.

 How about splitting the src into rsp (who's responsible for the
 call, i.e. who should pay the bill) and src (who was involved in
 the audio bridge)?

 Example:
 rsp  src  dst  duration  billsec
 5252   51   130  120
 5151   50105
 5152   50  3610 3600
 
 Actually, I've been thinking about this; adding a CDR field to record
 the responsible party for a call is a good way to handle these
 situations.
 
 But, in 1.4, I really can't add a new CDR field and call it a 'bug fix'.
 It really is a 'new', 'enhanced' sort of thing. So, this kind of change
 will have to go into trunk at the moment.

Sad but true.
I guess it couldn't go in even if there was a config option
defaulting to off (i.e. old-style behavior)?

 Since I can't add the new field into 1.4, I'm restricted to having to
 record something true and useful, and I have to surrender what could be
 a valuable
 piece of information: how much time 52 spent talking to 50. But, as far
 as billing is concerned, I would save the most valuable thing: that 51
 made the call to 50, and that call lasted xxx seconds, no matter
 who else may or not have spent time in the circuit.

Right.

 And another complication not brought up by this scenario, concerns
 3-ways. (really, using assisted xfer, you can form n-way conferences
 this way)-- CDR's like the 3rd one you listed above, would add up to way
 more seconds than were
 actually spent on the call. I guess we could set such CDR's to
 DOCUMENTATION instead of BILLING (or whatever), to mark them.

Haven't yet decided on how I would naturally expect such things
to appear in the CDRs.

 And another issue you brought up earlier-- collect calls.

Actually I wrote that later. Maybe the first messages was delayed
before showing up on the list. Whatever.

 I see in the
 libpri code, that there's a q931 Information element that signals a
 collect call; perhaps we can insinuate this into the CDR's and dialplan
 somehow, to either
 record or even block incoming collect calls. (I guess it'd be a good
 selling point for moving to PRI.)

I had guessed that this is signaled on PRI but wasn't sure.
Could be made available to the dialplan as a channel variable.
And possibly as a flag or something in the CDRs but that would
certainly not pass as a bugfix.

 Transfers, parking, masquerading, local channels! Bah!!! Humbug!! 
 :)

Humbug - I wasn't aware that this word existed in English.
Same thing for German. :)

Regards,
  Philipp Kempgen

-- 
amooma GmbH - Bachstr. 126 - 56566 Neuwied - http://www.amooma.de
Let's use IT to solve problems and not to create new ones.
  Asterisk? - http://www.das-asterisk-buch.de

Geschäftsführer: Stefan Wintermeyer
Handelsregister: Neuwied B 14998

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Re: [asterisk-users] IMAP usage with Asterisk

2007-10-19 Thread Yehavi Bourvine +972-8-9489444
Hello,

  I tried a few months ago to use IMAP with Asterisk; I used either 1.4 or the
latest SVN at that time (sorry, don't remember).

  After a day I had to remove it since Asterisk crashed, mostly in the IMAP
client code (the code of UW IMAP). My users wants IMAP back (they loved it) but
not in the price of crash...

  I could not reproduce the crashes at the lab. They only occour on the live
system with users.

  I suggest to write the IMAP client code by the Asterisk developers and not
depend on external code.

  In any case, I'll try this week to upgrade to 1.4.6 version and then add IMAP
support and inform what happens.

   Thanks! __Yehavi:

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Re: [asterisk-users] Best USB Handset and Softphone Combination

2007-10-19 Thread Erik Anderson
On 10/19/07, Mike Clark [EMAIL PROTECTED] wrote:

 Do they play well with Vista?

Hah - I have no idea.  We installed Vista on one laptop here when Dell
started shipping it.  That lasted about 3 days and 10 support tickets
from the user.  Then we reverted back to XP.  Haven't touched Vista
since.

-erik

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Re: [asterisk-users] IAX2: Incoming calls answered prematurely?

2007-10-19 Thread Eric ManxPower Wieling
The remote server is where your problem is.

Alan Lord wrote:
 Hello,
 
 This message is similar to one I posted before, but with a different 
 subject line and I've revised the description to hopefully make it clearer.
 
 The basic problem is I am trying to dial 2 numbers simultaneously using 
 the  construct. One device is a locally attached soft SIP phone. The 
 other device is also a soft SIP phone, but it is on a different Asterisk 
 server connected over the Internet using IAX. Normal calls between our 
 servers work fine. However, when I try to dial *both* devices, the 
 remote Asterisk server answers the call on the IAX channel before it has 
 checked to see if the real destination device (the SIP phone) is on, 
 available or busy etc.
 
 This is a problem because I am trying to route calls to a common 
 voicemail box if both lines are unavailable, busy or go unanswered. Once 
 the IAX channel answers the incoming call, the dialplan's job is 
 effectively done. Unfortunately, the remote Asterisk server clears the 
 call almost immediately, as it finds the real destination extension is 
 actually not available.
 
 Can anyone see where the problem is? Or suggest a better way?
 
 Many thanks.
 
 Alan
 
 Logs and configuration below:
 
 Here's the last bit of the log (I've edited out the IP address) - we are
 both deliberately NOT answering our phones...
 
   Executing [EMAIL PROTECTED]:1] Macro(SIP/101-081d1050,
 belllord|SIP/101IAX2/alanb/201|tolc) in new stack
  -- Executing [EMAIL PROTECTED]:1] Dial(SIP/101-081d1050,
 SIP/101IAX2/alanb/201|10|tr) in new stack
  -- Called 101
  -- Called alanb/201
 [Oct 17 16:09:47] WARNING[2836]: channel.c:2634 ast_indicate_data:
 Unable to handle indication 3 for 'SIP/101-081d1050'
  -- SIP/101-081d4fc0 is ringing
  -- Call accepted by 80.XXX.XX.XX (format alaw)
  -- Format for call is alaw
  -- IAX2/alanb-3 answered SIP/101-081d1050
 [Oct 17 16:09:47] NOTICE[2836]: cdr.c:434 ast_cdr_free: CDR on channel
 'SIP/101-081d4fc0' not posted
 [Oct 17 16:09:47] DEBUG[1419]: chan_iax2.c:7435 socket_process:
 Immediately destroying 3, having received hangup
 [Oct 17 16:09:47] DEBUG[2836]: chan_iax2.c:3176 iax2_hangup: We're
 hanging up IAX2/alanb-3 now...
 [Oct 17 16:09:47] DEBUG[2836]: chan_iax2.c:3191 iax2_hangup: Really
 destroying IAX2/alanb-3 now...
  -- Hungup 'IAX2/alanb-3'
== Spawn extension (macro-belllord, s, 1) exited non-zero on
 'SIP/101-081d1050' in macro 'belllord'
== Spawn extension (macro-belllord, s, 1) exited non-zero on
 'SIP/101-081d1050'
 
 And here's the relevant bits of my extension.conf
 
 [globals]
 ALANL=SIP/101 ; My Soft Phone
 ALANB=IAX2/alanb/201 ; Alan's Extension
 
 [main_menu] ; Test Dialplan for IVR
 exten = s,1,Answer()
 exten = s,n,Set(TIMEOUT(digit)=5) ; Max time between digits
 exten = s,n,Set(TIMEOUT(response)=15) ; Max time to wait
 exten = s,n,Wait(1)
 exten = s,n,Background(welcome-to-bell-lord)
 exten = s,n(resume),Background(press-3-for-tolc) ; Short dialogues,
 exten = s,n,Background(press-4-for-fondoo) ; rather than one long one
 exten = s,n,Background(press-5-for-arrowtees) ; might need to change
 exten = s,n,Background(press-6-for-gen-enq) ; frequently.
 exten = s,n,WaitExten()
 
 exten = 3,1,Goto(tolc,s,1) ; Dial 3 For The Open Learning Centre
 exten = 4,1,Goto(fondoo,s,1) ; Dial 4 for Fondoo Internet
 exten = 5,1,Goto(arrowtees,s,1) ; Dial 5 for ArrowTees
 exten = 6,1,Goto(gen_enq,s,1) ; For all other enquiries press 6
 
 exten = i,1,Playback(pbx-invalid)
 exten = i,n,Goto(resume)
 
 exten = t,1,Playback(vm-goodbye)
 exten = t,n,Hangup() ; Might change this section to go to [gen_enq]
 voicemail rather than just hangup.
 
 [tolc]
 exten = s,1,Macro(belllord,${ALANL}${ALANB},${CONTEXT}) ; Calls the
 belllord Macro with the channel(s) to dial and the current context (for
 business voicemail)
 
 [fondoo]
 exten = s,1,Macro(belllord,${ALANL}${ALANB},${CONTEXT})
 
 [arrowtees]
 exten = s,1,Macro(belllord,${ALANL},${CONTEXT})
 
 [gen_enq]
 exten = s,1,Macro(belllord,${ALANL}${ALANB},${CONTEXT})
 
 ; Call with Macro(belllord,channel,vmbox)
 [macro-belllord] ; Uses macro and DIALSTATUS for local devices
 exten = s,1,Dial(${ARG1},10,tr)
 exten = s,n,Goto(s-${DIALSTATUS},1)
 exten = s-NOANSWER,1,Voicemail([EMAIL PROTECTED],u) ; business is the
 voicemail context, ${ARG2} is the context from which this call came
 exten = s-BUSY,1,Voicemail([EMAIL PROTECTED],b)
 exten = _s-.,1,Goto(s-NOANSWER,1)
 
 ==
 


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Re: [asterisk-users] [asterisk-biz] DIDX Receives Digium Innovation Award

2007-10-19 Thread Steve Totaro
All of the emails I get from the list have the correct time with the 
exception of the typical list slowness.

All of your emails (and only your emails and spam) are approximately 11 
or twelve hours in the future. The email I am responding to has the 
correct day but the time reads 11:13 PM.

I am using Thunderbird 2.0.0.5. If using Outlook, I think the time is 
correct.

Thanks,
Steve

Rehan Allah Wala wrote:
 You mean the email that comes from the mailing list or the didx server?

 IF u can forward the didx email then i can check that 

 Rehan

 Date sent:Fri, 19 Oct 2007 10:23:00 -0400
 From: Steve Totaro [EMAIL PROTECTED]
 To:   [EMAIL PROTECTED],
   Commercial and Business-Oriented Asterisk Discussion asterisk-
 [EMAIL PROTECTED]
 Subject:  Re: [asterisk-biz] DIDX Receives Digium Innovation Award

   
 Rehan,

 Pleas fix the time on your email server.  I do not need your email 
 sitting the top of my emails for the next 11 hours.  It is very annoying.

 Thanks,
 Steve

 Rehan Allah Wala wrote:
 

 Super Technologies, Inc.'s DIDXchange has been selected to receive the 
 Digium| asterisk  Innovation Award  

 We are thrilled to be honored with this award and want to thank all of 
 you and all of the judges and all of them at Digium for Making such a 
 Great Product Asterisk available to all of the world and letting 
 Companies like our use it for our Innovations.  


 Digium will send a press release the week of October 22nd as well as 
 announcing the winners during a presentation at Digium|Asterisk World 
 in Boston, Massachusetts during Fall VON Oct 30 - Nov 1, 2007.   

 We, that is each of you the DIDXchange members and we, all of our DIDX 
 care team members, share in this success. It only makes us try even 
 more than ever to help you be most effective and successful regarding 
 your DID needs.  

 For more information on the award Check out   
 _http://www.digium.com/en/company/awards/innovation.php_   .  


 We hope you can visit us at the Fall Von and  Digium|Asterisk World 
 2007 this year and be a part of this great event with us, as without 
 you, it would not have been possible.  

 Visit   _http://www.didx.net/fallvon2007_and Even if you cannot 
 attend, there are many benefits for registering, so please don't miss 
 it and at least sign up now!  

 DIDXchange will be at booth 1263.  

 for more information viit www.didx.net



 Rehan Ahmed AllahWala
 Msn/Yahoo/GoogleTalk/Email: [EMAIL PROTECTED]

 http://www.supertec.com/ - Internet Telephony Solutions
 Http://www.DIDX.net - DID Number Market Place.
 Don't Remember Me ? Visit http://www.Rehan.com

 ~~~
 First they ignore you, then they laugh at you, then they fight you, 
 then you win.
 By Gandhi.
  
 

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 Rehan Ahmed AllahWala
 Msn/Yahoo/GoogleTalk/Email: [EMAIL PROTECTED]

 http://www.supertec.com/ - Internet Telephony Solutions
 Http://www.DIDX.net - DID Number Market Place.
 Don't Remember Me ? Visit http://www.Rehan.com

 ~~~
 First they ignore you, then they laugh at you, then they fight you, then you 
 win. 
 By Gandhi.



   


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[asterisk-users] IAX2: Incoming calls answered prematurely?

2007-10-19 Thread Alan Lord
Hello,

This message is similar to one I posted before, but with a different 
subject line and I've revised the description to hopefully make it clearer.

The basic problem is I am trying to dial 2 numbers simultaneously using 
the  construct. One device is a locally attached soft SIP phone. The 
other device is also a soft SIP phone, but it is on a different Asterisk 
server connected over the Internet using IAX. Normal calls between our 
servers work fine. However, when I try to dial *both* devices, the 
remote Asterisk server answers the call on the IAX channel before it has 
checked to see if the real destination device (the SIP phone) is on, 
available or busy etc.

This is a problem because I am trying to route calls to a common 
voicemail box if both lines are unavailable, busy or go unanswered. Once 
the IAX channel answers the incoming call, the dialplan's job is 
effectively done. Unfortunately, the remote Asterisk server clears the 
call almost immediately, as it finds the real destination extension is 
actually not available.

Can anyone see where the problem is? Or suggest a better way?

Many thanks.

Alan

Logs and configuration below:

Here's the last bit of the log (I've edited out the IP address) - we are
both deliberately NOT answering our phones...

  Executing [EMAIL PROTECTED]:1] Macro(SIP/101-081d1050,
belllord|SIP/101IAX2/alanb/201|tolc) in new stack
 -- Executing [EMAIL PROTECTED]:1] Dial(SIP/101-081d1050,
SIP/101IAX2/alanb/201|10|tr) in new stack
 -- Called 101
 -- Called alanb/201
[Oct 17 16:09:47] WARNING[2836]: channel.c:2634 ast_indicate_data:
Unable to handle indication 3 for 'SIP/101-081d1050'
 -- SIP/101-081d4fc0 is ringing
 -- Call accepted by 80.XXX.XX.XX (format alaw)
 -- Format for call is alaw
 -- IAX2/alanb-3 answered SIP/101-081d1050
[Oct 17 16:09:47] NOTICE[2836]: cdr.c:434 ast_cdr_free: CDR on channel
'SIP/101-081d4fc0' not posted
[Oct 17 16:09:47] DEBUG[1419]: chan_iax2.c:7435 socket_process:
Immediately destroying 3, having received hangup
[Oct 17 16:09:47] DEBUG[2836]: chan_iax2.c:3176 iax2_hangup: We're
hanging up IAX2/alanb-3 now...
[Oct 17 16:09:47] DEBUG[2836]: chan_iax2.c:3191 iax2_hangup: Really
destroying IAX2/alanb-3 now...
 -- Hungup 'IAX2/alanb-3'
   == Spawn extension (macro-belllord, s, 1) exited non-zero on
'SIP/101-081d1050' in macro 'belllord'
   == Spawn extension (macro-belllord, s, 1) exited non-zero on
'SIP/101-081d1050'

And here's the relevant bits of my extension.conf

[globals]
ALANL=SIP/101 ; My Soft Phone
ALANB=IAX2/alanb/201 ; Alan's Extension

[main_menu] ; Test Dialplan for IVR
exten = s,1,Answer()
exten = s,n,Set(TIMEOUT(digit)=5) ; Max time between digits
exten = s,n,Set(TIMEOUT(response)=15) ; Max time to wait
exten = s,n,Wait(1)
exten = s,n,Background(welcome-to-bell-lord)
exten = s,n(resume),Background(press-3-for-tolc) ; Short dialogues,
exten = s,n,Background(press-4-for-fondoo) ; rather than one long one
exten = s,n,Background(press-5-for-arrowtees) ; might need to change
exten = s,n,Background(press-6-for-gen-enq) ; frequently.
exten = s,n,WaitExten()

exten = 3,1,Goto(tolc,s,1) ; Dial 3 For The Open Learning Centre
exten = 4,1,Goto(fondoo,s,1) ; Dial 4 for Fondoo Internet
exten = 5,1,Goto(arrowtees,s,1) ; Dial 5 for ArrowTees
exten = 6,1,Goto(gen_enq,s,1) ; For all other enquiries press 6

exten = i,1,Playback(pbx-invalid)
exten = i,n,Goto(resume)

exten = t,1,Playback(vm-goodbye)
exten = t,n,Hangup() ; Might change this section to go to [gen_enq]
voicemail rather than just hangup.

[tolc]
exten = s,1,Macro(belllord,${ALANL}${ALANB},${CONTEXT}) ; Calls the
belllord Macro with the channel(s) to dial and the current context (for
business voicemail)

[fondoo]
exten = s,1,Macro(belllord,${ALANL}${ALANB},${CONTEXT})

[arrowtees]
exten = s,1,Macro(belllord,${ALANL},${CONTEXT})

[gen_enq]
exten = s,1,Macro(belllord,${ALANL}${ALANB},${CONTEXT})

; Call with Macro(belllord,channel,vmbox)
[macro-belllord] ; Uses macro and DIALSTATUS for local devices
exten = s,1,Dial(${ARG1},10,tr)
exten = s,n,Goto(s-${DIALSTATUS},1)
exten = s-NOANSWER,1,Voicemail([EMAIL PROTECTED],u) ; business is the
voicemail context, ${ARG2} is the context from which this call came
exten = s-BUSY,1,Voicemail([EMAIL PROTECTED],b)
exten = _s-.,1,Goto(s-NOANSWER,1)

==

-- 
The way out is open!
http://www.theopensourcerer.com




-- 
The way out is open!
http://www.theopensourcerer.com


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Re: [asterisk-users] Receptionists Phone suggestions? (Not Snom370)

2007-10-19 Thread Mike Clark
shadowym wrote:
 Or your could use a touch screen with Flash Operator Panel.  Just a
 suggestion out of left field.

   
snipped a bunch

shadowym:

Do you have a specific setup w/touchscreen that you have deployed and 
that works well?

Thanks,

Mike

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Re: [asterisk-users] ResponseTimeOut()

2007-10-19 Thread Eric ManxPower Wieling
ResponseTimeout was deprecated in 1.2 and removed in 1.4.  Was this 
information not in the upgrade.txt file in 1.2 and 1.4?

bilal ghayyad wrote:
 Hi List;
 
 My Asterisk version is 1.4 and I am trying to use the
 ResponseTimeOut() application to control the response
 time of the Background function, but when the running
 arrive for the ResponseTimeOut() then the call drop
 and my debuging says:
 
 No Application 'ResponseTimeout' for extension
 (Test_Bilal,s,3) 
 Spawn extension (Test_Bilal,s,3) exited non-zero on
 'Zap/1-1' 
 Hangup
 
 To what this related?
 
 About my extensions.conf file, I set priorityjumpin =
 yes and I set autofallthrough = no (and I am sure it
 is not related to the problem with ResponseTimeout
 application).

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Re: [asterisk-users] ResponseTimeOut()

2007-10-19 Thread Philipp Kempgen
bilal ghayyad wrote:

 My Asterisk version is 1.4 and I am trying to use the
 ResponseTimeOut() application to control the response
 time of the Background function, but when the running
 arrive for the ResponseTimeOut() then the call drop
 and my debuging says:
 
 No Application 'ResponseTimeout' for extension
 (Test_Bilal,s,3) 
 Spawn extension (Test_Bilal,s,3) exited non-zero on
 'Zap/1-1' 
 Hangup
 
 To what this related?

There is no ResponseTimeout() in 1.4.
Use Set(TIMEOUT(response)=10)
core show function TIMEOUT
And have a look at
core show application WaitExten

Regards,
  Philipp Kempgen

-- 
amooma GmbH - Bachstr. 126 - 56566 Neuwied - http://www.amooma.de
Let's use IT to solve problems and not to create new ones.
  Asterisk? - http://www.das-asterisk-buch.de

Geschäftsführer: Stefan Wintermeyer
Handelsregister: Neuwied B 14998

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Re: [asterisk-users] XXX Missing handling for mandatory IE 8 (cs0, Cause) XXX

2007-10-19 Thread Matthew Fredrickson
[EMAIL PROTECTED] wrote:
 Hi,
 
 I'm running some Asterisk-machines, and on one of them i get this errors 
 in the CLI, but i don't know what that means.
 
 Hardware:
 Digium 4-Port E1 Card with HWEC
 Intel Pentium D 3 GHz
 2 GB RAM
 SATA Harddisk
 Supermicro Mainboard
 
 Software:
 latest libpri/zaptel/asterisk of version 1.2
 
 I tried also asterisk version 1.4.x, but there the problem occurs every 10 
 calls, on asterisk 1.2 its about every 100 calls.

Did this recently start, like after you upgraded or is this something 
that has always been a problem for you since you installed?

If it has always been a problem, can you post a `pri debug span x` trace 
of a call when this happens?  That will help to know more about what is 
going on here.

-- 
Matthew Fredrickson
Software/Firmware Engineer
Digium, Inc.

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Re: [asterisk-users] CDR

2007-10-19 Thread Steve Murphy
On Wed, 2007-10-17 at 02:41 +0200, Philipp Kempgen wrote:
 Steve Murphy wrote:
 
  It's not a bad idea, but I think the philosophy would be that whatever
  turns CDR records into billing statements could/should/would decide
  which to skip, and which to process, and not something in Asterisk. It's
  easier just to state what happens, and let each org that uses the data
  decide what to do with it.
 
 I like that approach. I think it should be possible to tell exactly
 what happened just by looking at the CDRs (e.g. who transferred
 which call to whom etc.)
 
  As far as picking up handsets, and dropping them again, such would
  always have 0 duration and billsec figures, because an answer is needed
  for either field to be greater than zero. I guess in this regime, they'd
  all be dropped if you set your threshold at 1 or more...
 
 Dropping records with duration == 0 is an easy task for custom
 post-processing. Even more so if you store your CDRs in an SQL
 database.
 
  For instance, if Zap/52 dials Zap/51,
 
 52 --- dials  talks --- 51
 
  who hookflashes and dials Zap/50,
 
 51 --- dials --- 50
 
  and 51 hangs up, leaving 52 and 50 to talk away,
 
 52 --- talks --- 50
 
  we should get 1 cdr
  that records the call from 52 to 51, which would last until the
  hookflash;
 
 No doubt about it.
 
  and a second CDR that would be from 51 to 50, which would
  start at either chan 50/51 channel creation time, or even at hookflash
  time, have an answer time when 50 picked up, and last until either 50 or
  52 hang up.
 
 Right. But why should it start at 50-51 channel creation time?
 That way you would think (by looking at the CDRs) that 51 talked to
 50 for longer than they did. I'd prefer hookflash time.
 

Well, the start time isn't as important as the answer time; because
your billing times from answer to end. The time from start to
answer is how much time it took to dial, wait, and have the call
answered... which people usually don't pay as much attention to.

50's channel creation time will be when 50 picked up the phone to answer
the call from 51.

51's channel creation time will be when 51 picked up the phone to answer
the call from 52.

If we use 51's channel creation time as the start time, it would be
possible to see that 52's conversation with 51 and 51's with 50,
overlap. It may not help much, but it's a hint that 52 was there.


  Even tho 52 and 50 might talk an hour, 51 is the one who
  dialed, and therefore seems naturally responsible for the call...
 
 51 is responsible, correct. But the fact that it was 52 (not 51)
 who talked to 50 might be equally important.
 

True.

 How about splitting the src into rsp (who's responsible for the
 call, i.e. who should pay the bill) and src (who was involved in
 the audio bridge)?
 
 Example:
 rsp  src  dst  duration  billsec
 5252   51   130  120
 5151   50105
 5152   50  3610 3600

Actually, I've been thinking about this; adding a CDR field to record
the responsible party for a call is a good way to handle these
situations.

But, in 1.4, I really can't add a new CDR field and call it a 'bug fix'.
It really is a 'new', 'enhanced' sort of thing. So, this kind of change
will have to go into trunk at the moment.

Since I can't add the new field into 1.4, I'm restricted to having to
record something true and useful, and I have to surrender what could be
a valuable
piece of information: how much time 52 spent talking to 50. But, as far
as billing is concerned, I would save the most valuable thing: that 51
made the call to 50, and that call lasted xxx seconds, no matter
who else may or not have spent time in the circuit.

And another complication not brought up by this scenario, concerns
3-ways. (really, using assisted xfer, you can form n-way conferences
this way)-- CDR's like the 3rd one you listed above, would add up to way
more seconds than were
actually spent on the call. I guess we could set such CDR's to
DOCUMENTATION instead of BILLING (or whatever), to mark them.

And another issue you brought up earlier-- collect calls. I see in the
libpri code, that there's a q931 Information element that signals a
collect call; perhaps we can insinuate this into the CDR's and dialplan
somehow, to either
record or even block incoming collect calls. (I guess it'd be a good
selling point for moving to PRI.)


 
  You'd not believe how tricky getting these sequences to generate the
  right CDR data can be! It's almost humorous!
 
 This could be much easier if Asterisk did not have fancy
 features like transfers etc. ;)

I totally agree

Transfers, parking, masquerading, local channels! Bah!!! Humbug!! 
:)

 
 Regards,
   Philipp Kempgen
 


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Re: [asterisk-users] centos 5 vs OpenSuse 10.3

2007-10-19 Thread Per Jessen
Perssy Llamosas wrote:

 I doubt it.
 
 hxxp://boycottnovell.com/2007/10/02/opensuse-103-release/
 

I think that is the sort of thing the OP would classify as religious
grounds. 


/Per Jessen, Zürich

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[asterisk-users] IP Trunk, but need to register on the destination as gatekeeper client

2007-10-19 Thread bilal ghayyad
Hi List;

I need to do IP Trunk between Asterisk and another
softswitch provider, the softswitch support SIP but
requires Asterisk to register for this IP Trunk (it
should appears as gatekeeper entity that does
registeration to another gatekeeper entity).

How can I configure this SIP trunk to do registeration
with tht softswitch, so I can send the calls for it?

Regards
Bilal

__
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Re: [asterisk-users] Background not listening?

2007-10-19 Thread Dovid B
Any chance that your dtmf is not set up correctly ?
  - Original Message - 
  From: Michael Munger 
  To: asterisk-users@lists.digium.com 
  Sent: Tuesday, October 16, 2007 10:30 PM
  Subject: [asterisk-users] Background not listening?


  This ridiculously simple IVR is not listening to dial tones to dial an 
extension. I can hit the extension all I want, and nothing happens. Just DTMF 
in my ear.

   

  I need another pair of eyes to tell me what I am missing here. Anyone see a 
mistake?

   

  [ivr]

  exten = s,1,Answer()

  exten = s,n,Background(tempivr)

  exten = s,n,WaitExten(10)

  exten = s,n,Goto(inbound,5250,1) ; Run this back to inbound context as if 
the call was being re-originated.

  exten = s,n,Hangup()

  exten = _,1,Macro(dial-ext|${EXTEN})

   

  Yours,

  Michael 

   



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Re: [asterisk-users] A linksys SPA921 behind NAT and firewall

2007-10-19 Thread Huw Richards
On my SPA3102 on the Admin Advanced SIP page:

Subsitute VIA Addr: yes
Send Resp To Src Port: yes

I also set the RTP Port Min  RTP Port Max so that my NAT router could be set 
up to forward RTP packets to this device.

This is quite a good posting about setting up Linksys devices to handle NAT 
(talks about voxalot service but general advice is good) :

http://forum.voxalot.com/voxalot-general/1091-voxalot-sipura-ata-tutorial-comprehensive-walkthrough.html
 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Per Jessen
Sent: Friday, October 19, 2007 6:01
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] A linksys SPA921 behind NAT and firewall

Per Jessen wrote:

 [EMAIL PROTECTED] wrote:
 
 Did you set NAT Keep Alive Enable: = Yes for the line in question 
 in the SPA's configuration?
 
 
 Uh, no, not specifically and I'm guessing it's not set by default?

The SPA921 config has a NAT Keep Alive Intvl which is set to 15 by default, 
which I'm taking to mean it has NAT keep alives enabled.  



/Per Jessen, Zürich

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[asterisk-users] Howto get origin IP address from SIP call reliably

2007-10-19 Thread Roger Schreiter
Hi,

incoming SIP calls have a channel name in the form of:
SIP/ip-adresss-of-peer-handle

This is a way to get fetch the IP address of the remote side
of a SIP call - in most cases.

However, sometimes, instead of the IP address, there is a host
name in the channel name. I assume, this value in the channel name
is not the real IP address, but just a field filled in by the
remote SIP client. Thus, this is not a reliable way to check the
origin of a SIP call.

What is a reliable way to read the real IP address of the origin
of a SIP call?


Regards,
Roger.


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Re: [asterisk-users] 64 bit asterisk

2007-10-19 Thread Thomas Kenyon
Tzafrir Cohen wrote:
 
 By now there are quite a few x86_64 Asterisk users that complain if
 something breaks.
 
Been using it on a 64-bit P4 with debian 4.0/1 (amd64) for some time now 
without a hitch.

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Re: [asterisk-users] A linksys SPA921 behind NAT and firewall

2007-10-19 Thread Per Jessen
Per Jessen wrote:

 [EMAIL PROTECTED] wrote:
 
 Did you set NAT Keep Alive Enable: = Yes for the line in question
 in the SPA's configuration?
 
 
 Uh, no, not specifically and I'm guessing it's not set by default?

The SPA921 config has a NAT Keep Alive Intvl which is set to 15 by
default, which I'm taking to mean it has NAT keep alives enabled.  



/Per Jessen, Zürich

-- 
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Re: [asterisk-users] 64 bit asterisk

2007-10-19 Thread Baji Panchumarti
  On 10/19/07, Tzafrir Cohen  wrote:

 On Thu, Oct 18, 2007 at 11:24:24PM -0400, Baji Panchumarti wrote:

   I hope you have better success than I did, my problem was
   not so much with asterisk in particular but 64-bit in general.
 
   Examples of problems using CentOS 4.5 on x86_64
 
   - many problems loading php5  mysql from package
 repositories.

 What repositories did you use?
 I don't recall CentOS 4.5 including PHP5. Is this a third-party package?
 If so: stick with the official PHP4 packages, or complain to whoever
 packaged those PHP5 packages.

  correct, PHP5 is not included, centosplus   repository

   - a few asterisk functions don't work, eg  STRFTIME()

 What version of Asterisk? What bug number in bugs.digium.com ?

   1.4.12
--  ( copy pasting from a previous thread )
--
--  2007-09-12 20:12 + [r82285]  Tilghman Lesher  [EMAIL PROTECTED]
--
--  * main/stdtime/private.h, main/stdtime/tzfile.h,
--include/asterisk/localtime.h, main/stdtime/localtime.c: Working
--on issue #10531 exposed a rather nasty 64-bit issue on
--ast_mktime, so we updated the localtime.c file from source.
--Next we'll have to write ast_strptime to match.
--
-- 1.4.12 changelog
--
http://svn.digium.com/view/asterisk/tags/1.4.12/ChangeLog?view=markup

 
   Perhaps the distro you are using is more caught up on
   64 bit.

 Debian has long ago included Asterisk on x86_64 and other platforms. And
 it works, as one of the packagers actually has had a x86_64 for quite
 some time.

 I'll get debian a try in the near future since I hear you praise
 it often over other distros.

 thnx,

 -baji.

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Re: [asterisk-users] 64 bit asterisk

2007-10-19 Thread Tzafrir Cohen
On Thu, Oct 18, 2007 at 11:24:24PM -0400, Baji Panchumarti wrote:
  I hope you have better success than I did, my problem was
  not so much with asterisk in particular but 64-bit in general.
 
  Examples of problems using CentOS 4.5 on x86_64
 
  - many problems loading php5  mysql from package
repositories.

What repositories did you use?
I don't recall CentOS 4.5 including PHP5. Is this a third-party package?
If so: stick with the official PHP4 packages, or complain to whoever
packaged those PHP5 packages.

If those are the official packages, could you please give a bug number
in bugzilla.redhat.com or in CentOS's bug tracker?

 
  - a few asterisk functions don't work, eg  STRFTIME()

What version of Asterisk? What bug number in bugs.digium.com ?

 
  Perhaps the distro you are using is more caught up on
  64 bit.

Debian has long ago included Asterisk on x86_64 and other platforms. And
it works, as one of the packagers actually has had a x86_64 for quite
some time.

 
  Everything upgraded/updated without a hitch on 32 bit.
 
  64 bit is a no go unless you are running packages that
  have matured for atleast a couple of years old...imho.

By now there are quite a few x86_64 Asterisk users that complain if
something breaks.

-- 
   Tzafrir Cohen   
icq#16849755  jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]   
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir

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Re: [asterisk-users] Free help

2007-10-19 Thread Tzafrir Cohen
On Fri, Oct 19, 2007 at 01:40:20AM +, Rony Ron wrote:
 Hello all,
 i would like to have references so i'm giving free help
 for any project (commercial or public).

One useful and obvious reference:

http://www.catb.org/~esr/faqs/smart-questions.html

-- 
   Tzafrir Cohen   
icq#16849755  jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]   
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir

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[asterisk-users] Receptionists Phone suggestions? (Not Snom370)

2007-10-19 Thread Russell Brown

Does anyone have any suggestions for a decent receptionists phone?
Aastra?  Grandstream?

Something with (potentially) lots of BLFs, large(ish) screen, headset
and most importantly the ability to transfer calls?

I've installed five Snom 370s that seemed ideal but my client is very
very unhappy as the Snom 370 can't transfer a call correctly if there's
another call coming in (details below if you/re interested).  I've
verified this problem with Snom who's response is that the receptionist
should answer all of the incoming calls before trying to do a transfer -

That's just Bonkers!

So... any suggestions?


Details of Snom 370 problem for the record:

Snom370 gets a Call (Call A). 
Snom370 answers Call A. Call A wants to be transferred to Phone C. 
Snom370 has another call ringing (Call B). 
Snom370 presses HOLD button gets Dialtone. Call A is on Hold, Call B
still ringing. 
Snom370 Dials Phone C (Call C). 
Snom370 talks to Call C. 
Snom370 presses TRANSFER. 
 
The display shows: 
  
 CallA 
 CallB 

The soft keys now show  and . Pressing them does nothing. 

When the TRANSFER button is pressed again, CallA is connected to CallB
(the original caller is now talking to the previously unanswered party)
not what one wanted to happen!

It's not difficult to see why my client is throwing their toys out of
the pram and I'm going to have to replace the Snoms at my expense :-(


-- 
 Regards,
 Russell
 
| Russell Brown  | MAIL: [EMAIL PROTECTED] PHONE: 01780 471800 |
| Lady Lodge Systems | WWW Work: http://www.lls.com  |
| Peterborough, England  | WWW Play: http://www.ruffle.me.uk |
 

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Re: [asterisk-users] IAX2: Calls answered before extension is tested?

2007-10-19 Thread Alan Lord
[EMAIL PROTECTED] wrote:
 So your problem is:
 
 -- IAX2/alanb-3 answered SIP/101-081d1050
 
 Except the remote end didn't actually answer the call? The problem is
 your remote end... its answering the call. All the IAX hardphones I've
 seen don't seem to be the highest of quality honestly.
 

Hi,

That's not a phone. That is another Asterisk server, configured with an
IAX2 - IAX2 connection between our two offices. His real extension is
a Twinkle Softphone.

This is what I was questioning initially. It appears as though asterisk 
is answering the incoming IAX2 connection call *before* actually 
checking if the true destination is actually available or not.

Thanks for the input - I probably didn't explain myself clearly enough.

Alan

-- 
The way out is open!
http://www.theopensourcerer.com


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Re: [asterisk-users] Free help

2007-10-19 Thread Philipp Kempgen
Doug wrote:
 At 20:40 10/18/2007, Rony Ron wrote:
 Hello all,
 i would like to have references so i'm giving free help
 for any project (commercial or public).

 regards,
 
 Can you come over and wash my car?

I could write you a script to wash your car.
You'd just need some kind of interface to do the
mechanical part of the work.

Regards,
  Philipp Kempgen

-- 
amooma GmbH - Bachstr. 126 - 56566 Neuwied - http://www.amooma.de
Let's use IT to solve problems and not to create new ones.
  Asterisk? - http://www.das-asterisk-buch.de

Geschäftsführer: Stefan Wintermeyer
Handelsregister: Neuwied B 14998

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[asterisk-users] Asterisk and wall displays/reader boards

2007-10-19 Thread o o
Has anyone used an LED wall display with asterisk? I have a customer who has an 
ancient telecorp system that drives an LED wall display. It shows the number of 
agents signed in, calls in queue, hold time, etc. It also sounds an alarm if 
the hold time exceeds a set value. I'm looking to use asterisk to replace the 
telecorp system. I know it can do all the CDR and historical data, but I 
haven't found anything on this. The current display is currently connected via 
serial (rj-11) but I would be open to getting a newer board with IP 
connectivity.

thanks

__
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Re: [asterisk-users] Free help

2007-10-19 Thread Doug
At 20:40 10/18/2007, Rony Ron wrote:
Hello all,
i would like to have references so i'm giving free help
for any project (commercial or public).

regards,

Can you come over and wash my car?



--
Your next Partner !
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Re: [asterisk-users] sorta OT: Bounty for Click to Call plugin for IE

2007-10-19 Thread Steven
There is a free dialer from http://www.snapanumber.com/
If I remember correctly, it will let you click on phone numbers in web pages.

-- 
-- 
Steven

http://www.glimasoutheast.org



Michael Graves [EMAIL PROTECTED] wrote in message news:[EMAIL PROTECTED]
 I'm in process of transitioning a number of offices to a hosted virtual
 pbx from Junction Networks. It's a combination of OpenSER and Asterisk.
 They have a nice click-to-call extension for Firefox, but I need the
 equivalent for IE so that it can work with our CRM system. Junction
 told me that they have a bounty on offer for this if someone's
 interested in doing the work.

 Would the availability of the Firefox code make it easier to do an
 ActiveX implementation?

 Any takers?

 Michael

 --
 Michael Graves
 mgravesatmstvp.com
 o713-861-4005
 c713-201-1262
 sip:[EMAIL PROTECTED]
 skype mjgraves
 fwd 54245



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Re: [asterisk-users] IAX2: Incoming calls answered prematurely?

2007-10-19 Thread Alan Lord
Eric ManxPower Wieling wrote:
 Alan Lord wrote:
 Eric ManxPower Wieling wrote:
 The remote server is where your problem is.

 Thanks for the reply but I can call the extension in question normally
 and it works fine. The problem is that the IAX trunk appears to be
 answering before it knows if the physical destination is available or
 not. I have read through every option I can find on IAX and elsewhere
 and I can't see how this functionality can be changed or influenced.
 
 How do you know that the far end is not answering and then providing an 
 ringing tone.  Asterisk does not magically answer IAX calls.  Playback 
 and Background as well as other apps will answer the line unless told 
 not to.
 

When I tried this test today, I know the far end wasn't answering 
because my colleague, his computer and his SIP phone were not there. So 
there is no way that that call should have been answered.

His extension definition is:

[internal]
exten=201,1,Dial(${ALANB},10)
exten=201,2,VoiceMail(u201)
exten=201,3,Hangup()


The call was cleared down almost as soon as it was answered so I am 
unclear as to why this occurred.

Thanks

Alan

-- 
The way out is open!
http://www.theopensourcerer.com


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Re: [asterisk-users] Best USB Handset and Softphone Combination

2007-10-19 Thread Mike Clark
Erik Anderson wrote:
 On 10/19/07, Steve Totaro [EMAIL PROTECTED] wrote:
   
 Any advice on softphones, handsets, or practical experience with this
 sort of deployment?  It would be very nice if there was a central way of
 provisioning the phones.
 

 I've deployed several setups internally using X-Lite and these headsets:

 http://www.newegg.com/Product/Product.aspx?Item=N82E16826275009

 Haven't heard of a single problem thus far.

 -erik
   
Erik:

Do they play well with Vista?

Mike Clark

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Re: [asterisk-users] [asterisk-biz] Live Conference about asterisk and voip: reminder 12:30 PM EDT Friday

2007-10-19 Thread dave cantera




for those of you who have not joined the conference call yet, I highly
recommend it. there is always several interesting tidbits that will
help you in your * implementations...
see you at 12:30p today!
daveC




randulo wrote:

  As usual, we'll be jawing about any and all asterisk-related subjects
with the usual gang and any new people are always welcome, regardless
of your level of expertise. You can even come and ask questions, it's
guaranteed to be a more pleasant experience than it will be on IRC ;)

http://VoipUsersConference.org/topics.php

IRC; Freenode.net #voip-users-conference

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-- 
My wife's sister is in California.  
I should buy her a Videophone2008!

Truly, The Next Best Thing to Being There!
--

WorldWideVideoPhones.com
856.380.0894






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Re: [asterisk-users] Glare on Incoming Calls

2007-10-19 Thread Gustavo Gonzalez
How I change my configuration to reduce this issue. I have this setting on
my zapata.conf

signalling=fxs_ks
group=1
callgroup=1
pickupgroup=1
channel=1

signalling=fxs_ks
group=2
callgroup=1
pickupgroup=1
channel=2;


singalling=fxs_ks
group=3
callgroup=1
pickupgroup=1
channel=3;

singalling=fxs_ks
group=4
callgroup=1
pickupgroup=1
channel=4  

and for outbound calls I have this context on my extensions.conf

[out-callb]
exten = 44,1,Set(LANGUAGE()=es)
exten = 44,n,ChanIsAvail(Zap/g1Zap/g2Zap/g3Zap/g4)
exten = 44,n,GotoIf($[${AVAILCHAN} = ]?4:6)
exten = 44,n,Congestion
exten = 44,n,Hangup
exten = 44,n,Playback,ggestion/varios/moment
exten = 44,n,SetMusicOnhold(dialtone)
exten = 44,n,Set(TIMEOUT(response)=10)
exten = 44,n,Set(TIMEOUT(digit)=5)
exten = 44,n,WaitExten(25|m(dialtone)) 


 Date: Thu, 18 Oct 2007 17:07:03 -0400
 From: C F [EMAIL PROTECTED]
 Subject: Re: [asterisk-users] Incoming calls
 To: Asterisk Users Mailing List - Non-Commercial Discussion
   asterisk-users@lists.digium.com
 Message-ID:
   [EMAIL PROTECTED]
 Content-Type: text/plain; charset=ISO-8859-1

 Glare that's what it's called, if the number you advertise as your
 business number is zap/1 then use zap/G1 to dial out, otherwise use
 zap/g1 to dial out. This will reduce but not eliminate the problem.

 On 10/18/07, Gustavo Gonzalez [EMAIL PROTECTED] wrote:
 Hello I have a question about incoming calls on TDM400P cards. I want to
 know why an incoming call appear in a sorpresive way on a phone that I
 pickup to call out. I am using ChanIsAvailable to check those lines ( Zap
 channels )that are free. I have four lines connected to my TDM400P card
and
 when I get a free Zap channel to call I hear the voice of a people on the
 other side from an incomming call, I think that asterisk bridge my free
 channel with incomming calls but how do this?Thanks for any idea.


Alejandro González
Grupo Gestión
4384-0660
www.grupo-gestion.com.ar
[EMAIL PROTECTED]
---

---
RI 9000-1069
Sistema de Gestión de Calidad
Certificado por IRAM
Norma ISO: 9001-2000
 
 
 
--
No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.5.432 / Virus Database: 268.15.24/592 - Release Date: 18/12/2006
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Re: [asterisk-users] Receptionists Phone suggestions? (Not Snom370)

2007-10-19 Thread Jared Smith
On Fri, 2007-10-19 at 09:12 +0100, Russell Brown wrote:
 Does anyone have any suggestions for a decent receptionists phone?
 Aastra?  Grandstream?
 
 Something with (potentially) lots of BLFs, large(ish) screen, headset
 and most importantly the ability to transfer calls?

Personally I'm happy with a Linksys SPA-962 + the 932 sidecar.  With the
latest firmware, the Busy Lamp Fields work well, and can also be used as
Speed Dial buttons at the same time.  I've also heard good reports from
people using Polycom and Aastra phones.


-- 
Jared Smith
Community Relations Manager
Digium, Inc.


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Re: [asterisk-users] Asterisk and wall displays/reader boards

2007-10-19 Thread Lenz

QueueMetrics is able to prepare a realtime screen meant for a video  
projector or large LCD screen to display to show call-center stats in  
real-time. We have quite a number of customers who used old linux boxes  
connected to the right display that just start up, start firefox and go to  
a specific url. They seem to like it - better than LCD stripes in any case  
:)
l.


On Fri, 19 Oct 2007 08:28:52 +0200, o o [EMAIL PROTECTED] wrote:

 Has anyone used an LED wall display with asterisk? I have a customer who  
 has an ancient telecorp system that drives an LED wall display. It shows  
 the number of agents signed in, calls in queue, hold time, etc. It also  
 sounds an alarm if the hold time exceeds a set value. I'm looking to use  
 asterisk to replace the telecorp system. I know it can do all the CDR  
 and historical data, but I haven't found anything on this. The current  
 display is currently connected via serial (rj-11) but I would be open to  
 getting a newer board with IP connectivity.

 thanks

 __
 Do You Yahoo!?
 Tired of spam?  Yahoo! Mail has the best spam protection around
 http://mail.yahoo.com



-- 
Loway Research - Home of QueueMetrics
http://queuemetrics.com

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[asterisk-users] XXX Missing handling for mandatory IE 8 (cs0, Cause) XXX

2007-10-19 Thread asterisk

Hi,

I'm running some Asterisk-machines, and on one of them i get this errors 
in the CLI, but i don't know what that means.

Hardware:
Digium 4-Port E1 Card with HWEC
Intel Pentium D 3 GHz
2 GB RAM
SATA Harddisk
Supermicro Mainboard

Software:
latest libpri/zaptel/asterisk of version 1.2

I tried also asterisk version 1.4.x, but there the problem occurs every 10 
calls, on asterisk 1.2 its about every 100 calls.

any ideas on this?

Thanks a lot

Nico


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Re: [asterisk-users] Receptionists Phone suggestions? (Not Snom370)

2007-10-19 Thread Per Jessen
Russell Brown wrote:

 
 Does anyone have any suggestions for a decent receptionists phone?
 Aastra?  Grandstream?
 

Linksys SPA94x/6x perhaps.  I don't know if it has the transfer problem
or not.



/Per Jessen, Zürich

-- 
http://www.spamchek.com/ - your spam is our business.


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Re: [asterisk-users] BBC on Atserix

2007-10-19 Thread Matti Zemack
Hi all,

Well, actually, I'm looking at asterisk from the development/SIP side of
things, not the cartoons. Or that's what I hope my project leader wants
me to do...

Best regards,
Matti Zemack, BBC RD, Kingswood Warren, UK

http://www.bbc.co.uk/
This e-mail (and any attachments) is confidential and may contain personal 
views which are not the views of the BBC unless specifically stated.
If you have received it in error, please delete it from your system.
Do not use, copy or disclose the information in any way nor act in reliance on 
it and notify the sender immediately.
Please note that the BBC monitors e-mails sent or received.
Further communication will signify your consent to this.


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Re: [asterisk-users] A linksys SPA921 behind NAT and firewall

2007-10-19 Thread Per Jessen
[EMAIL PROTECTED] wrote:

 Did you set NAT Keep Alive Enable: = Yes for the line in question in
 the SPA's configuration?
 

Uh, no, not specifically and I'm guessing it's not set by default?  

thanks.


/Per Jessen, Zürich

-- 
http://www.spamchek.com/ - your spam is our business.


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Re: [asterisk-users] Asterisk and wall displays/reader boards

2007-10-19 Thread Philipp Kempgen
o o wrote:
 Has anyone used an LED wall display with asterisk? I have a customer who has 
 an ancient telecorp system that drives an LED wall display. It shows the 
 number of agents signed in, calls in queue, hold time, etc. It also sounds an 
 alarm if the hold time exceeds a set value. I'm looking to use asterisk to 
 replace the telecorp system. I know it can do all the CDR and historical 
 data, but I haven't found anything on this. The current display is currently 
 connected via serial (rj-11) but I would be open to getting a newer board 
 with IP connectivity.

Use a web server with some dynamic pages.
You could either do some fancy Ajax stuff or the old
method of reloading the page every x seconds.

Regards,
  Philipp Kempgen

-- 
amooma GmbH - Bachstr. 126 - 56566 Neuwied - http://www.amooma.de
Let's use IT to solve problems and not to create new ones.
  Asterisk? - http://www.das-asterisk-buch.de

Geschäftsführer: Stefan Wintermeyer
Handelsregister: Neuwied B 14998

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Re: [asterisk-users] My spa has a mind of its own

2007-10-19 Thread Mark Coccimiglio
I had a similar issue a while ago.  Check your dial plan.  Are you 
forwarding to your cell phone's V-Mail as fallback?  I had the issue 
where I was getting callbacks from asterisk if one phone was on DnD and 
the calll wasn't answered.  Becarefull of your dial() commands and the 
delays you use.

Steve Edwards wrote:

I have a Sipura SPA-841.

It's developed a nasty habit. At random times, it likes to dial my cell 
phone voicemail number and play my messages to anybody who happens to be 
within earshot.

Any clues where to look at what's going on? My voice mail number 
(extension 220 in my dialplan) is the only number being dialed.

When this happens, show channels looks like this:

IAX2/NuFone-1(None)   Up  Bridged 
Call(SIP/spa841-09f083
SIP/spa841-09f08388  [EMAIL PROTECTED]:5 Up  
Dial(IAX2/mumble:mumble

which looks the same as if I dial it myself.

Thanks in advance,

Steve Edwards  [EMAIL PROTECTED]  Voice: +1-760-468-3867 PST
Newline Fax: +1-760-731-3000

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[asterisk-users] Poll: Asterisk IMAP feedback (was: Is anyone successfully using IMAP storage)

2007-10-19 Thread Olivier
Hello,

Are you using Asterisk 1.4 ?
If positive, are you then successfully using IMAP storage ?

Your input would be very valuable to decide if rewite of IMAP storage could
be considered as bug fix (non one uses IMAP now) or as a new feature (many
use IMAP storage today).
So please, take a few seconds to reply as up to now (4 answers), successful
IMAP user share = 0% !

Regards

PS: If someone has a more effective way to gather user feedback, do not
hesitate to tell.
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Re: [asterisk-users] Best USB Handset and Softphone Combination

2007-10-19 Thread Erik Anderson
On 10/19/07, Steve Totaro [EMAIL PROTECTED] wrote:

 Any advice on softphones, handsets, or practical experience with this
 sort of deployment?  It would be very nice if there was a central way of
 provisioning the phones.

I've deployed several setups internally using X-Lite and these headsets:

http://www.newegg.com/Product/Product.aspx?Item=N82E16826275009

Haven't heard of a single problem thus far.

-erik

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Re: [asterisk-users] polycom ip330/ip501 second ethernet port

2007-10-19 Thread Darrick Hartman (lists)
Kevin Smith wrote:
 Hi Robert,
 
 While I'm not sure how our network compares with yours, we run about 
 twenty 601 phones along with our office workstations (some stations are 
 without a phone). Each station with a phone is connected with the other 
 Ethernet port on the phone so we have one drop to each station. The 
 phones are on a separate VLAN from the rest of the network as well.  
  From the user end, I have not had a report of any problems with the 
 connections, call quality, etc. I would say give it a shot, maybe with a 
 larger network that could change, but for a small office like I'm in 
 charge of, it is working just fine.

The major issue with this is most pc's are now coming with gigabit 
ethernet connections.  Going to gigabit speeds is such a huge 
improvement it's often worth the extra expense to add a second drop to 
each location.  Profiles will load faster, Outlook-exchange interactions 
work much cleaner.  When gigabit capable phones are more prevalent, this 
  becomes a non-issue.  Right now, there are very few gigabit phones and 
none that are affordable.

 Robert McNaught wrote:
 Hi,

 Has anyone had any great difficulties with QoS using the second 
 ethernet phone in these Polycom phones for desktop machines in a 
 converged network?  I had heard that these can cause difficulties when 
 used in this manner.  I have always tried to persuade customers to go 
 with 2 ethernet drops per workstation to avoid having to use the phone 
 as a switch.


-- 
Darrick Hartman
DJH Solutions, LLC
http://www.djhsolutions.com

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Re: [asterisk-users] Receptionists Phone suggestions? (Not Snom370)

2007-10-19 Thread Olivier
I think most phones somehow have this kind of behaviour : transfer button
applies to ongoing call and so on.

What happens if you don't press TRANSFER again (when display shows  Call A
 CallB) ?
Have you tried call parking ?
What if you used blind transfer instead ?
If receptionist is busy, assisted transfer might be confusing under
pressure.

Regards
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Re: [asterisk-users] Is anyone successfully using IMAP storage

2007-10-19 Thread Olivier
Hello,

I think I will create a new thread with a more attractive tittle to gather
more feedback, so that decisions are easier.

Up to now (4 answers): no one uses IMAP storage.
As 1.4 is not so widely spread, chances are this IMAP feature is not used at
all.

Regards
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Re: [asterisk-users] Hide passwords in SIP.conf

2007-10-19 Thread Tzafrir Cohen
On Fri, Oct 19, 2007 at 11:15:35PM +0100, Alan Lord wrote:
 Frederico Madeira wrote:
  Hi guys,
  
  There is other way instead plain text to define passwords in sip.conf ?
  In register, peers and extensions  ?
  
  Thanks.
  
 
 Depending on how your asterisk server is setup to run, if you chmod 
 /etc/asterisk as 750 and the files underneath as 640, then only the user 
 and group owner can read (+ only owner user can write). Others will not 
 even see the existence of the directory or files...
 
 My server runs as user asterisk and group asterisk.

But then again, someone with the permission to connect to the control
socket or to the manager interface (with the command write permission) 
can also issue sip show users, regardless of where you actually keep 
the passwords.

-- 
   Tzafrir Cohen   
icq#16849755  jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]   
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir

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