[asterisk-users] bandwidth required for Asterisk running on T1

2008-04-11 Thread mark morreny
Hi,

I want to estimate the amount of bandwidth required for Asterisk running on
a T1 in a typical scenario.
Can someone share with me any implementation experience?

Thanks in advance for your input.

Regards,
Mark
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Re: [asterisk-users] bandwidth required for Asterisk running on T1

2008-04-11 Thread Alex Balashov
mark morreny wrote:
 Hi,
  
 I want to estimate the amount of bandwidth required for Asterisk running 
 on a T1 in a typical scenario. 
 Can someone share with me any implementation experience?

What kind of T1?  And what codec?

-- 
Alex Balashov
Evariste Systems
Web: http://www.evaristesys.com/
Tel: (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (706) 338-8599

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[asterisk-users] OT - How to check HPET is on and working before installing Asterisk ?

2008-04-11 Thread Olivier
Hi,

I would like to improve our installation process.
One of my requirement is to enable High Precision Event Timer support.

I'm working with Debian Lenny which is now 2.6.24-based.

Before installating Asterisk, zaptel and so on (and independently of those),
I would like to check HPET is on and working.

I ggogled and couldn't find anything useful on this.
Do you have any clue ?

Regards
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Re: [asterisk-users] OT - How to check HPET is on and working before installing Asterisk ?

2008-04-11 Thread Godwin Stewart
On Fri, 11 Apr 2008 08:40:20 +0200, Olivier [EMAIL PROTECTED] wrote:

 Before installating Asterisk, zaptel and so on (and independently of
 those), I would like to check HPET is on and working.

$ zgrep HPET /proc/config.gz
CONFIG_HPET_TIMER=y
CONFIG_HPET=y
CONFIG_HPET_RTC_IRQ=y
CONFIG_HPET_MMAP=y

Or, if your config is not exposed under /proc, then this:

$ grep HPET /usr/src/linux/.config
CONFIG_HPET_TIMER=y
CONFIG_HPET=y
CONFIG_HPET_RTC_IRQ=y
CONFIG_HPET_MMAP=y

As a last resort, if the kernel's config is available under /proc and you
don't have the kernel source installed:

$ grep hpet /proc/timer_list 
Clock Event Device: hpet
 set_next_event: hpet_legacy_next_event
 set_mode:   hpet_legacy_set_mode

HPET showing up as not working means a kernel rebuild.

-- 
Godwin Stewart - Horwich IT services

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Re: [asterisk-users] bandwidth required for Asterisk running on T1

2008-04-11 Thread mark morreny
Hi,

The T1 is  32 x 64Kbps channels ; Codec is GSM.

Thank you for your suggestions.

Regards,
Mark

On Thu, Apr 10, 2008 at 11:25 PM, Alex Balashov [EMAIL PROTECTED]
wrote:

 mark morreny wrote:
  Hi,
 
  I want to estimate the amount of bandwidth required for Asterisk running
  on a T1 in a typical scenario.
  Can someone share with me any implementation experience?

 What kind of T1?  And what codec?

 --
 Alex Balashov
 Evariste Systems
 Web: http://www.evaristesys.com/
 Tel: (+1) (678) 954-0670
 Direct : (+1) (678) 954-0671
 Mobile : (+1) (706) 338-8599

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Re: [asterisk-users] Digium T1 Card Crashing Server (Dell 2950)

2008-04-11 Thread broadband Voice
I contacted the T1 Card manufacturer (Digium), This problem seems similar to
a known issue whose resolution is currently in progress. One of their driver
engineers has some new code in Zaptel that may help in this case. I did
implement it and hopeful that should resolve it. Digium has excellent
customer service and quick response time. I usually don't get that from a
company.

On Thu, Apr 10, 2008 at 6:45 PM, Matt Florell [EMAIL PROTECTED] wrote:

 Hello,

 It might not be Digium's fault, I ran into similar problems with Dell
 2950 servers and other PCIexpress cards. I even went so far as to have
 several components replaced by Dell on one of the affected servers to
 no avail. After many months of banging my head against a wall I
 stumbled across the following posts on the Trixbox forums:


 http://www.trixbox.org/forums/trixbox-forums/open-discussion/acpi-default-install-2-4-0

 http://www.trixbox.org/forums/trixbox-forums/open-discussion/tb-2-4-crashing-asus-amd-and-new-dell-server-spec

  After talking to some computer engineers at a few companies I learned
 that It seems Dell does not have very good quality control on the
 power control chipsets that they use and so on some machines you have
 to disable acpi(or enable it) at the kernel level. If you do not set
 it correctly, when the power saving functions trigger there is a
 higher likelyhood that an error will occur leading to a kernel panic.

 This is most likely the same problem so take a look at the forum
 postings and try disabling/enabling acpi in your grub startup.

 Of course it could be something else entirely, but this problem does
 seem to be common with Dell 2950, and this did fix the problem for me
 on more than one Dell 2950.

 MATT---


 On 4/10/08, broadband Voice [EMAIL PROTECTED] wrote:
  We're using PAE Kernel.
 
 
 
  On Thu, Apr 10, 2008 at 4:30 PM, Michael L. Young [EMAIL PROTECTED]
 wrote:
 
  
BUG: soft lockup detected on CPU#1!
[c044b2a4] softlockup_tick+0x96/0xa4
[c042e214] update_process_times+0x39/0x5c
[c04196ff] smp_apic_timer_interrupt+0x5b/0x6c
[c04059bf] apic_timer_interrupt+0x1f/0x24
.
  
   You don't happen to be running a XEN Kernel are you?  I saw this
 problem
   while running CentOS 5.1 XEN kernel and if you search their bug
 tracking
   system you will see some reports about this bug.  A search on google
   revealed some possible solutions.
  
   This was the first thought that came to my mind when I saw this.
  
   Regards,
  
   Michael L. Young
   (elguero)
  
  
  
  
  
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Re: [asterisk-users] TDM400P Dialtone problem

2008-04-11 Thread Faraz R. Khan
Did you provide power to the card? FXS extensions need power.

On Fri, 2008-04-11 at 08:11 +0300, Murithi Martin wrote:
 Hi Guys,
 I have a TDM400P (2FXS and 2FXO) installed on my asterisk (1.4.18.1)
 Zaptel (1.4.9.2) running on Fedora Core 7, below are my configurations
 and some diagnosis I did. The problem is when I connect an analogue
 phone on either of the FXS channels I don't get a dialtone, I can't
 call any of the sip clients or even call my echo test, number, which
 is an context included in that of the FXS port.
 How can I solve this problem? Please assist.
 
 After doing a /sbin/ztcfg -vv, after listing the zaptel channels
 configuration it says 4 channels to configure instead of 4 channels
 configured. is there any additional configuration or dependency I need
 to load (I've done modprobe wctdm and modprobe zaptel before doing
 /sbin/ztcfg -vv).
 
 
 zaptel.conf
 # Span 1: WCTDM/0 Wildcard TDM400P REV I Board 1 (MASTER)
 fxoks=1
 fxoks=2
 fxsks=3
 fxsks=4
 
 # Global data
 
 loadzone = us
 defaultzone = us
 
 
 zapata.conf
 [trunkgroups]
 ; define any trunk groups
 
 [channels]
 ; hardware channels
 
 ;language=en
 ;context=from-zaptel
 ;signalling=fxs_ks
 ;rxwink=300 ; Atlas seems to use long (250ms) winks
 ;
 ; Whether or not to do distinctive ring detection on FXO lines
 ;
 usedistinctiveringdetection=yes
 ; default
 usecallerid=yes
 hidecallerid=no
 callwaiting=no
 usecallingpres=yes
 callwaitingcallerid=yes
 threewaycalling=yes
 transfer=yes
 cancallforward=yes
 callreturn=yes
 echocancel=yes
 echocancelwhenbridged=no
 ;echotraining=800
 echotraining=yes
 rxgain=0.0
 txgain=0.0
 
 ;group=0
 callgroup=1
 pickupgroup=1
 immediate=no
 context=phone
 signalling=fxo_ks
 channel = 1
 ;callerid=
 ;mailbox=
 ;group=
 context=phone
 
 ;;; line=2 WCTDM/0/1 FXOKS (In use)
 signalling=fxo_ks
 ;context=phone
 channel = 2
 ;callerid=
 ;mailbox=
 ;group=
 context=incoming
 
 ;;; line=3 WCTDM/0/2 FXSKS (In use)
 signalling=fxs_ks
 ;callerid=asreceived
 ;group=0
 channel = 3
 context=incoming
 
 ;;; line=4 WCTDM/0/3 FXSKS (In use)
 signalling=fxs_ks
 ;callerid=asreceived
 ;group=0
 ;context=incoming
 channel = 4
 ;context=default
 
 
 
 [EMAIL PROTECTED] /]# /sbin/ztcfg -vv
 
 Zaptel Version: 1.4.9.2
 Echo Canceller: MG2
 Configuration
 ==
 
 
 Channel map:
 
 Channel 01: FXO Kewlstart (Default) (Slaves: 01)
 Channel 02: FXO Kewlstart (Default) (Slaves: 02)
 Channel 03: FXS Kewlstart (Default) (Slaves: 03)
 Channel 04: FXS Kewlstart (Default) (Slaves: 04)
 
 4 channels to configure.
 
 
 
 
 Asterisk CLI
 core score show channeltypes
 Type Description Devicestate Indications Transfer
 -- --- --- --- 
 Feature Feature Proxy Channel Driver no yes no
 IAX2 Inter Asterisk eXchange Driver (Ver 2) yes yes yes
 Local Local Proxy Channel Driver yes yes no
 SIP Session Initiation Protocol (SIP) yes yes yes
 Phone Standard Linux Telephony API Driver no yes no
 MGCP Media Gateway Control Protocol (MGCP) yes yes no
 Agent Call Agent Proxy Channel yes yes no
 --
 7 channel drivers registered.
 
 *CLI module reload chan_zap.so
 No such module 'chan_zap.so'
 
 *CLI
-- 
Faraz R Khan
Chief Architect
Emergen Consulting Pvt Ltd
+92.21.111.111.320 x200
www.emergen.biz


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[asterisk-users] Strange CLI behaviour

2008-04-11 Thread lokotes2
Hi,
I'm using Asterisk 1.4.17 and 1.4.19 versions, some time ago I've
noticed that cli command 'core show channels' does not show all data.
It returns only header or one line of data.
After that, auto completition of commands (hitting TAB) freezes cli...
Does anybody has the same problem?
regards,
Lokotes.


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Re: [asterisk-users] OT - How to check HPET is on and working before installing Asterisk ?

2008-04-11 Thread Tzafrir Cohen
On Fri, Apr 11, 2008 at 08:47:16AM +0100, Horwich IT Services wrote:
 On Fri, 11 Apr 2008 08:40:20 +0200, Olivier [EMAIL PROTECTED] wrote:
 
  Before installating Asterisk, zaptel and so on (and independently of
  those), I would like to check HPET is on and working.
 
 $ zgrep HPET /proc/config.gz
 CONFIG_HPET_TIMER=y
 CONFIG_HPET=y
 CONFIG_HPET_RTC_IRQ=y
 CONFIG_HPET_MMAP=y
 
 Or, if your config is not exposed under /proc, then this:
 
 $ grep HPET /usr/src/linux/.config
 CONFIG_HPET_TIMER=y
 CONFIG_HPET=y
 CONFIG_HPET_RTC_IRQ=y
 CONFIG_HPET_MMAP=y

Most people build Zaptel as a module. Thus the above two will not show.

-- 
   Tzafrir Cohen
icq#16849755  jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir

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Re: [asterisk-users] tdm410p w/ echo - no full duplex

2008-04-11 Thread Ruben Zamora
Michael

Check your /etc/asterisk/zapata.conf and if you have 
echocancelwhenbridge=yes, remove

Ruben

Michael J. Liberatore escribió:
 hi, i just installed 2 new tdm410p's on asterisk 1.4.19 with zaptel 
 1.4.10.  They have the hardware echo cancellers.  I am having an issue 
 though, when i talk, it cuts out the other end.  So for example, i 
 called up another asterisk box and was listening to the prompts and as 
 they were playing if i said something, it would cut out the other end. 
  
 so i basically started counting and for the 20 seconds i counted, 
 nothing came through from the otherside.
  
 i tried from multiple phones and this didnt happen with the old tdm400. 
  
 is this an issue with the card?  Is it because zaptel has mg2 on?  
 Does than mean i am using 2 echo cancellers?  the hardware one and the 
 mg2?  how should this be set?  also, it says  echo canceller could 
 not be trained or something like that at the start of every call on 
 the cli.
  
  
  
 thanks
  
 mike
  

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Re: [asterisk-users] OT - How to check HPET is on and working before installing Asterisk ?

2008-04-11 Thread Olivier
2008/4/11, Godwin Stewart Horwich IT Services [EMAIL PROTECTED]:

 On Fri, 11 Apr 2008 08:40:20 +0200, Olivier [EMAIL PROTECTED] wrote:

  Before installating Asterisk, zaptel and so on (and independently of
  those), I would like to check HPET is on and working.


 $ zgrep HPET /proc/config.gz
 CONFIG_HPET_TIMER=y
 CONFIG_HPET=y
 CONFIG_HPET_RTC_IRQ=y
 CONFIG_HPET_MMAP=y


I don't have any config.gz file in proc/ (nor any other directory), at the
moment

Or, if your config is not exposed under /proc, then this:

 $ grep HPET /usr/src/linux/.config
 CONFIG_HPET_TIMER=y
 CONFIG_HPET=y
 CONFIG_HPET_RTC_IRQ=y
 CONFIG_HPET_MMAP=y


I installed a plain Debian Lenny linux so I don't have headers nor sources
installed.
I choose Lenny because I hoped it included and configured HPET, by default.

As a last resort, if the kernel's config is available under /proc and you
 don't have the kernel source installed:

 $ grep hpet /proc/timer_list
 Clock Event Device: hpet
   set_next_event: hpet_legacy_next_event
   set_mode:   hpet_legacy_set_mode


I can't see any  hpet  string within /proc/timer_list file.

HPET showing up as not working means a kernel rebuild.

 --
 Godwin Stewart - Horwich IT services


So my question remains :
how can I be certain HPET is included and enabled without messing with
zaptel and subsequent operations ?
Sure, next step will be to install Asterisk and Zaptel, but at this point of
my installation process, I would like to check HPET without going any
further.
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Re: [asterisk-users] queue logging

2008-04-11 Thread Drew Gibson
Flash Operator Panel http://www.asternic.org/

regards,

Drew



Arjan Kroon | Mobillion wrote:

 Hi,

 I’m not looking for a programma that show the queue logging.

 But is there a way to check during a call, which member is connected 
 to the caller.

 Kind Regard,

 Arjan Kroon

 * From: * [EMAIL PROTECTED] [mailto: 
 [EMAIL PROTECTED] ] *On Behalf Of *Scott Wolfe
 *Sent:* woensdag 9 april 2008 17:19
 *To:* Asterisk Users Mailing List - Non-Commercial Discussion
 *Subject:* Re: [asterisk-users] queue logging

 You could ASTassistant to see this. Its Freeware.

 www.astassistant.com http://www.astassistant.com

 - Original Message -

 * From: * Arjan Kroon | Mobillion mailto:[EMAIL PROTECTED]

 * To: * Asterisk Users Mailing List - Non-Commercial Discussion
 mailto:asterisk-users@lists.digium.com

 * Sent: * Wednesday, April 09, 2008 1:01 AM

 * Subject: * [asterisk-users] queue logging

 Hi,

 I’ using with asterisk a queue with tree members and round robin.

 When a caller enters this queue and it is connecting to one of the
 members, is there a possibility to see which member the caller is
 connected to?

 And is there a way to see in de application to see if the
 connection from the caller to one of the members was successful of
 not successful?

 I know you can see it in de queue. log.

 But I want to know if I can see it also in the hangup (h) in de
 application?

 Kind Regards

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-- 
Drew Gibson

Systems Administrator
OANDA Corporation
www.oanda.com


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Re: [asterisk-users] question about queue

2008-04-11 Thread Drew Gibson
BJ Weschke wrote:
 Rilawich Ango wrote:
   
 Thanks.  I have checked that the queue.conf.  I keep the default
 setting as autofill=yes in my tests.  That's mean even autofill=yes,
 the 1st caller will still stick the whole queue.
 asterisk version : 1.4.18

 --queue.conf--
 ; AutoFill Behavior
 ;The old/current behavior of the queue has a serial type behavior
 ;in that the queue will make all waiting callers wait in the queue
 ;even if there is more than one available member ready to take
 ;calls until the head caller is connected with the member they
 ;were trying to get to. The next waiting caller in line then
 ;becomes the head caller, and they are then connected with the
 ;next available member and all available members and waiting callers
 ;waits while this happens. The new behavior, enabled by setting
 ;autofill=yes makes sure that when the waiting callers are connecting
 ;with available members in a parallel fashion until there are
 ;no more available members or no more waiting callers. This is
 ;probably more along the lines of how a queue should work and
 ;in most cases, you will want to enable this behavior. If you
 ;do not specify or comment out this option, it will default to no
 ;to keep backward compatibility with the old behavior.
 ;
 autofill = yes

   
 
  This was something I put in a long while back on 1.2 branch because we 
 really needed it for 1.2 to bug fix the behavior, but also needed to 
 prevent the change in behavior for those that didn't want it to change. 

   

Is this option active in 1.2.24? I thought it was only in 1.4
It's not mentioned in the queues.conf.sample.

regards,

Drew

-- 
Drew Gibson

Systems Administrator
OANDA Corporation
www.oanda.com


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Re: [asterisk-users] bandwidth required for Asterisk running on T1

2008-04-11 Thread Ryan Burke
 Hi,

 I want to estimate the amount of bandwidth required for Asterisk running
 on
 a T1 in a typical scenario.
 Can someone share with me any implementation experience?

 Thanks in advance for your input.

 Regards,
 Mark

Check out http://www.asteriskguru.com/tools/bandwidth_calculator.php it
should help you figure out how much bandwidth you will need.

Ryan

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Re: [asterisk-users] OT - How to check HPET is on and working before installing Asterisk ?

2008-04-11 Thread Godwin Stewart
On Fri, 11 Apr 2008 14:32:36 +0200, Olivier [EMAIL PROTECTED] wrote:

 So my question remains :
 how can I be certain HPET is included and enabled without messing with
 zaptel and subsequent operations ?

HPET is part of the Linux kernel. Messing with zaptel and subsequent
operations is not going to get it working. If none of the tests I
described reveal it then it is not included in your kernel and you need to
build a new one which includes it.

-- 
Godwin Stewart - Horwich IT services

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Re: [asterisk-users] Phantom Rings

2008-04-11 Thread Ed W

 I'm fairly certain the problem is with the phone line.  I have all 
 callerID settings disabled as the Telco is unable to provide it along 
 with our rollover line setup due to limitations in their antiquated 
 switch.  The CLI and Logs all plainly show the calls as if they were 
 normal calls with the exception of a message about Failed to write 
 frame and no DTMF attempts, then the call is routed into the operator 
 queue.  The calls always came in on Zap1-1 so I tried swapping the 2 
 lines to see if it stayed on port 1 or if the phantom followed the 
 line.  As expected, the phantom rings followed the line and began 
 showing up on Zap2-1.  So it pretty has to be something in the telco, 
 but I'm not sure what.  Putting WaitForRing(3) before the Answer 
 command in my IVR menu eliminates most of them, but sometimes more of 
 them slip through.
   


I get a similar problem with a domestic analogue line in the UK.  I 
*speculate* that there is a short half ring being sent for some reason 
(line test or similar), but my card (Digium) seems to need about 5 
seconds to detect hangup on the remote end, so I get a phantom 2 rings 
at my end and then it stops...

No solution, but thought it might give you something to consider...

Ed W

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Re: [asterisk-users] OT - How to check HPET is on and working before installing Asterisk ?

2008-04-11 Thread Olivier
2008/4/11, Godwin Stewart Horwich IT Services [EMAIL PROTECTED]:

 On Fri, 11 Apr 2008 14:32:36 +0200, Olivier [EMAIL PROTECTED] wrote:

  So my question remains :
  how can I be certain HPET is included and enabled without messing with
  zaptel and subsequent operations ?


 HPET is part of the Linux kernel. Messing with zaptel and subsequent
 operations is not going to get it working. If none of the tests I
 described reveal it then it is not included in your kernel and you need to
 build a new one which includes it.


You're certainly right.
I thought Lenny defaulted with HPET support.
Either, this is not true or my hardware doesn't support it or my
configuration doesn't enable it.


I fished this on  Lesswatts.org
*Which chipsets support HPET timers?*

If you have an ICH6 or higher chipset, you should be fine. Some support
exists on ICH5 chipsets.

*How do I know if HPET is really active on my system?*

First, HPET must be compiled in the kernel. However, having HPET compiled in
the kernel and a hardware chipset supporting HPET doesn't guarantee that
HPET is active. You can verify this with the command:
grep hpet /proc/timer_list
If this doesn't show the word hpet then it's not active.
The BIOS may hide this functionality as well. You should try the
force-enable HPET patch from http://linuxpowertop.org/known.php.;

I tried it but it doesn't show anything such as HPET is disabled or Your
hardware can't support HPET.

Though this raises several questions (mainly, Why is HPET no enabled ?),
I've got the answer to my initial question (grep hpet /proc/timer_list).

Thank you very much.

--

 Godwin Stewart - Horwich IT services


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[asterisk-users] Friday April 11th @ 12 Noon EDT VoIP Users Conference

2008-04-11 Thread randulo
Hi,

There are a lot of people who can and will answer questions for
newbies, live on the conference. Just make sure you already Googled
and read The Book ;)

Details on how to hook up with us are here: http://voipusersconference.org
Conference mailing list is here:
http://groups.google.com/group/VOIP-Users-Conference
Forums and blogs: http://food4wine.ning.com

Ok, I'm stalling on today's subject because I am in the middle of a
difficult move and I haven't received concrete confirms from various
people.

* I think Terry from Pika will be available to talk about their fax solution
* I think Dean from Cognation will be around to talk about licensing
* I know I'll be there to whine about how hard moving is... but that's OT

Join us!

/r

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Re: [asterisk-users] Friday April 11th @ 12 Noon EDT VoIP Users Conference

2008-04-11 Thread randulo
Just this minute got the confirm from Terry for today.

 We'll be talking about this:

http://www.pikatechnologies.com/english/View.asp?x=539

Note the free port. Try it and let us know how it goes.

r

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Re: [asterisk-users] odd error compiling zaptel-1.4.10 - XPP

2008-04-11 Thread Jerry Geis
Jerry Geis wrote:
  CC [M]  
 /home/silentm/MessageNet/digium/zaptel-1.4.10/kernel/wcte12xp/vpmadt032.o
  CC [M]  
 /home/silentm/MessageNet/digium/zaptel-1.4.10/kernel/wcte12xp/GpakApi.o
  CC [M]  
 /home/silentm/MessageNet/digium/zaptel-1.4.10/kernel/wcte12xp/../voicebus.o 

  LD [M]  
 /home/silentm/MessageNet/digium/zaptel-1.4.10/kernel/wcte12xp/wcte12xp.o
 /home/silentm/MessageNet/digium/zaptel-1.4.10/kernel/zconfig.h:91:41: 
 error: missing binary operator before token (
  CC [M]  
 /home/silentm/MessageNet/digium/zaptel-1.4.10/kernel/xpp/card_fxo.o
  CC [M]  
 /home/silentm/MessageNet/digium/zaptel-1.4.10/kernel/xpp/card_fxs.o
  CC [M]  
 /home/silentm/MessageNet/digium/zaptel-1.4.10/kernel/xpp/card_pri.o
  CC [M]  
 /home/silentm/MessageNet/digium/zaptel-1.4.10/kernel/xpp/xbus-core.o
  CC [M]  
 /home/silentm/MessageNet/digium/zaptel-1.4.10/kernel/xpp/xbus-sysfs.o

 Havent seen that before...

 Any ideas. I am running centos 5.1 amd x86_64.

 Jerry


is there a ./configure option to NOT compile in xpp code? This is the 
problem.
When I do a menu select and disable the XPP stuff it compiles fine.

If not a ./configure option how can I automatically remove the XPP code 
at compile time.
I dont want to have to remember to go in and disable it.

THanks,

Jerry

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Re: [asterisk-users] Phantom Rings

2008-04-11 Thread Jon Pounder
Quoting Ed W [EMAIL PROTECTED]:


one thing I thought about, but never actually did was to install a  
damping circuit across the line - a phone plugged in the line never  
actually rang or if it did it was so short it was imperceptible. I  
figured just a load across the might damp down the test pulse enough  
to not be tricked into ringing the channel bank.

social engineering rather than technical engineering eventually solved  
the problem though.




 I'm fairly certain the problem is with the phone line.  I have all
 callerID settings disabled as the Telco is unable to provide it along
 with our rollover line setup due to limitations in their antiquated
 switch.  The CLI and Logs all plainly show the calls as if they were
 normal calls with the exception of a message about Failed to write
 frame and no DTMF attempts, then the call is routed into the operator
 queue.  The calls always came in on Zap1-1 so I tried swapping the 2
 lines to see if it stayed on port 1 or if the phantom followed the
 line.  As expected, the phantom rings followed the line and began
 showing up on Zap2-1.  So it pretty has to be something in the telco,
 but I'm not sure what.  Putting WaitForRing(3) before the Answer
 command in my IVR menu eliminates most of them, but sometimes more of
 them slip through.



 I get a similar problem with a domestic analogue line in the UK.  I
 *speculate* that there is a short half ring being sent for some reason
 (line test or similar), but my card (Digium) seems to need about 5
 seconds to detect hangup on the remote end, so I get a phantom 2 rings
 at my end and then it stops...

 No solution, but thought it might give you something to consider...

 Ed W

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Jon Pounder

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Tools to Power Your e-Business Solutions
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[asterisk-users] manger hangup call

2008-04-11 Thread Jerry Geis
Is there a way to tell the difference in an agi
between the person actually hanging up the phone
and the manager interface doing a hangup command?

Thanks,

Jerry

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[asterisk-users] testing the list

2008-04-11 Thread tloginbr-asteriskusers
I'm having problems sending e-mails to the list. Please ignore this
message, I'm just testing. sorry for the inconvenience.

Thiago




  Abra sua conta no Yahoo! Mail, o único sem limite de espaço para 
armazenamento!
http://br.mail.yahoo.com/

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[asterisk-users] problems in REFER request to a different machine

2008-04-11 Thread tloginbr-asteriskusers
Hi everyone,
Sorry if I'm repeating the e-mail, but I'm having problems with the
list.

I'm currently trying to enable call transfer to different domains in
asterisk box (Asterisk 1.2.13 running on Debian etch). I have a
configuration that requires me to transfer call to separate domains
like [EMAIL PROTECTED]:5050. My calls come from a R2 channels in a
board installed in the machine. When the call comes in I dial a sip
address in another machine and I need to receive REFER from this
other machine to transfer the call to a third sip URI, that may be or
not in any of the two machines . My machines change all the time, so
registering them in my asterisk box is not an option. The big picture
here is this: I have a asterisk box to receive calls from PSTN and I
send this calls to sip application that I made that will transfer the
call to a different sip application depending on user
input. And this other application also needs the ability to transfer
calls to different sip URI. The applications are conferences, voice
mail and others, each running on a different sip uri ([EMAIL PROTECTED]:port)
and the user needs to jump between them. So I need my asterisk box to
accept  arbitrary sip URI in a REFER (xfer) command. Right now it
always tries to send the call to a local extension, for example, if I
have a call from my asterisk to [EMAIL PROTECTED]:5060 and this
application asks asterisk to transfer this call to
[EMAIL PROTECTED]:5070 asterisk will try to send the to the local
extension 666. Bellow I have a sip debug from the messages. My
asterisk box is running in the IP 201.73.67.5, and my first
application (the one that asterisk dials directly) is at the address
201.73.67.7:5080 and it transfers the calls to 201.73.67.7:5070, but
it fails.

All help is very much welcome.

Thanks in advance,

Thiago

Sip debug:

-- SIP read from 201.73.67.7:5080:
REFER sip:[EMAIL PROTECTED] SIP/2.0
Via: SIP/2.0/UDP
201.73.67.7:5080;rport;branch=z9hG4bKPj3r0RqvljQLyTKpBVXgbhce5dADV20tVx
Max-Forwards: 70
From: sip:[EMAIL PROTECTED];tag=1jAy-XotYlPo06lq7VDTkQxfne5PnnPA
To: 3130296800 sip:[EMAIL PROTECTED];tag=as26b5df58
Contact: sip:201.73.67.7:5080
Call-ID: [EMAIL PROTECTED]
CSeq: 15651 REFER
Event: refer
Expires: 300
Accept: message/sipfrag;version=2.0
Allow-Events: presence, refer
Refer-To: sip:[EMAIL PROTECTED]:5070
Referred-By: sip:[EMAIL PROTECTED]
Content-Length:  0


--- (15 headers 0 lines) ---
Transfer to 5070 in from-sip-external
Transfer from 0778 in from-sip-external
Transmitting (no NAT) to 201.73.67.7:5080:
SIP/2.0 202 Accepted
Via: SIP/2.0/UDP
201.73.67.7:5080;branch=z9hG4bKPj3r0RqvljQLyTKpBVXgbhce5dADV20tVx;received=201.73.67.7;rport=5080
From: sip:[EMAIL PROTECTED];tag=1jAy-XotYlPo06lq7VDTkQxfne5PnnPA
To: 3130296800 sip:[EMAIL PROTECTED];tag=as26b5df58
Call-ID: [EMAIL PROTECTED]
CSeq: 15651 REFER
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Contact: sip:[EMAIL PROTECTED]
Content-Length: 0
X-Asterisk-HangupCause: Normal Clearing


---
set_destination: Parsing sip:201.73.67.7:5080 for address/port to
send to
set_destination: set destination to 201.73.67.7, port 5080
Reliably Transmitting (no NAT) to 201.73.67.7:5080:
NOTIFY sip:201.73.67.7:5080 SIP/2.0
Via: SIP/2.0/UDP 201.73.67.5:5060;branch=z9hG4bK26db8c59;rport
From: 3130296800 sip:[EMAIL PROTECTED];tag=as26b5df58
To: sip:[EMAIL PROTECTED]:5080;tag=1jAy-XotYlPo06lq7VDTkQxfne5PnnPA
Contact: sip:[EMAIL PROTECTED]
Call-ID: [EMAIL PROTECTED]
CSeq: 103 NOTIFY
User-Agent: Asterisk PBX
Max-Forwards: 70
Event: refer;id=15651
Subscription-state: terminated;reason=noresource
Content-Type: message/sipfrag;version=2.0
Content-Length: 14

SIP/2.0 200 OK
---
set_destination: Parsing sip:201.73.67.7:5080 for address/port to
send to
set_destination: set destination to 201.73.67.7, port 5080
Reliably Transmitting (no NAT) to 201.73.67.7:5080:
BYE sip:201.73.67.7:5080 SIP/2.0
Via: SIP/2.0/UDP 201.73.67.5:5060;branch=z9hG4bK1e66e326;rport
From: 3130296800 sip:[EMAIL PROTECTED];tag=as26b5df58
To: sip:[EMAIL PROTECTED]:5080;tag=1jAy-XotYlPo06lq7VDTkQxfne5PnnPA
Call-ID: [EMAIL PROTECTED]
CSeq: 104 BYE
User-Agent: Asterisk PBX
Max-Forwards: 70
X-Asterisk-HangupCause: Normal Clearing
Content-Length: 0


---

-- SIP read from 201.73.67.7:5080:
SIP/2.0 200 OK
Via: SIP/2.0/UDP
201.73.67.5:5060;rport=5060;received=201.73.67.5;branch=z9hG4bK26db8c59
Call-ID: [EMAIL PROTECTED]
From: 3130296800 sip:[EMAIL PROTECTED];tag=as26b5df58
To: sip:[EMAIL PROTECTED];tag=1jAy-XotYlPo06lq7VDTkQxfne5PnnPA
CSeq: 103 NOTIFY
Contact: sip:201.73.67.7:5080
Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, SUBSCRIBE, NOTIFY,
PUBLISH, REFER, MESSAGE, OPTIONS
Supported: replaces, 100rel, norefersub
Content-Length:  0


--- (10 headers 0 lines) ---

-- SIP read from 201.73.67.7:5080:
SIP/2.0 200 OK
Via: SIP/2.0/UDP
201.73.67.5:5060;rport=5060;received=201.73.67.5;branch=z9hG4bK1e66e326
Call-ID: [EMAIL PROTECTED]
From: 3130296800 sip:[EMAIL PROTECTED];tag=as26b5df58
To: 

Re: [asterisk-users] bandwidth required for Asterisk running on T1

2008-04-11 Thread Andrew Latham
That sounds like an E1 to me.  Is that 32 DS0 channels or 24?


On Fri, Apr 11, 2008 at 4:18 AM, mark morreny [EMAIL PROTECTED] wrote:
 Hi,

 The T1 is  32 x 64Kbps channels ; Codec is GSM.

 Thank you for your suggestions.

 Regards,
 Mark



 On Thu, Apr 10, 2008 at 11:25 PM, Alex Balashov [EMAIL PROTECTED]
 wrote:

 
  mark morreny wrote:
   Hi,
  
   I want to estimate the amount of bandwidth required for Asterisk running
   on a T1 in a typical scenario.
   Can someone share with me any implementation experience?
 
  What kind of T1?  And what codec?
 
  --
  Alex Balashov
  Evariste Systems
  Web: http://www.evaristesys.com/
  Tel: (+1) (678) 954-0670
  Direct : (+1) (678) 954-0671
  Mobile : (+1) (706) 338-8599
 
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 LATHAMA (lay-th-ham-eh)
 [EMAIL PROTECTED]
 [EMAIL PROTECTED]

 TuxTone Inc.
 http://www.TuxTone.com
*/

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[asterisk-users] Cisco 7905 / 7911G Reviews

2008-04-11 Thread Faraz R. Khan
I hope these phone / asterisk compatibility questions are not considered
OT for this list. I am currently in Grandstream hell and need a
cost-effective way out :)

Just wanted to know if anybody has experience with the Cisco 7905 / 7911
Running SIP with Asterisk. These seem like a good replacement for the
GXP2000. My basic requirement at this point is a good IP phone that
talks gsm/g729/ulaw and does not crash :)

I have used the Cisco 7940G in the past without problems on Sip 8.1.X
from cisco.

Also it appears that Cisco does not support gsm as a codec.

I'm assuming there are no grandstream-like problems with these cisco's.
Cisco is much more co-operative than Linksys/Polycom and is working a
feasible deal for me to replace GXPs with Cisco 7905/06G


-- 
Faraz R Khan
Chief Architect
Emergen Consulting Pvt Ltd
+92.21.111.111.320 x200
www.emergen.biz


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Re: [asterisk-users] tdm410p w/ echo - no full duplex

2008-04-11 Thread Matthew Fredrickson
Michael J. Liberatore wrote:
 hi, i just installed 2 new tdm410p's on asterisk 1.4.19 with zaptel
 1.4.10.  They have the hardware echo cancellers.  I am having an issue
 though, when i talk, it cuts out the other end.  So for example, i
 called up another asterisk box and was listening to the prompts and as
 they were playing if i said something, it would cut out the other end.  
  
 so i basically started counting and for the 20 seconds i counted,
 nothing came through from the otherside.
  
 i tried from multiple phones and this didnt happen with the old tdm400.
 
  
 is this an issue with the card?  Is it because zaptel has mg2 on?  Does
 than mean i am using 2 echo cancellers?  the hardware one and the mg2?
 how should this be set?  also, it says  echo canceller could not be
 trained or something like that at the start of every call on the cli.

It sounds like you need the new revision of the firmware.  Please 
contact technical support and they should be able to get it to you.

Matthew Fredrickson

  
  
  
 thanks
  
 mike
  
 
 
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Re: [asterisk-users] bandwidth required for Asterisk running on T1

2008-04-11 Thread Pete Kay
Hi Andrew,

Yes, it is actually a E1.
Your suggestion will be greatly appreciated.

Thanks,
Mark

On Fri, Apr 11, 2008 at 7:50 AM, Andrew Latham [EMAIL PROTECTED] wrote:

 That sounds like an E1 to me.  Is that 32 DS0 channels or 24?


 On Fri, Apr 11, 2008 at 4:18 AM, mark morreny [EMAIL PROTECTED]
 wrote:
  Hi,
 
  The T1 is  32 x 64Kbps channels ; Codec is GSM.
 
  Thank you for your suggestions.
 
  Regards,
  Mark
 
 
 
  On Thu, Apr 10, 2008 at 11:25 PM, Alex Balashov 
 [EMAIL PROTECTED]
  wrote:
 
  
   mark morreny wrote:
Hi,
   
I want to estimate the amount of bandwidth required for Asterisk
 running
on a T1 in a typical scenario.
Can someone share with me any implementation experience?
  
   What kind of T1?  And what codec?
  
   --
   Alex Balashov
   Evariste Systems
   Web: http://www.evaristesys.com/
   Tel: (+1) (678) 954-0670
   Direct : (+1) (678) 954-0671
   Mobile : (+1) (706) 338-8599
  
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 --
 /*
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  LATHAMA (lay-th-ham-eh)
  [EMAIL PROTECTED]
  [EMAIL PROTECTED]

  TuxTone Inc.
  http://www.TuxTone.com http://www.tuxtone.com/
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Re: [asterisk-users] bandwidth required for Asterisk running on T1

2008-04-11 Thread Andrew Latham
Using the online calculator mentioned in this thread will help.  There
is a lot to bandwidth and even more to VoIP network traffic than can
be answered with your question.  On an E1 that is dedicated to IAX
terminating to a provider that does trunking I would say that you
could get a large number of concurrent calls through  On the other
hand if the calls where SIP u.law and going to different network
destinations you may only get a few concurrent calls to work.

Its like a good bottle of wine, the bottle is just the container




On Fri, Apr 11, 2008 at 11:15 AM, Pete Kay [EMAIL PROTECTED] wrote:
 Hi Andrew,

 Yes, it is actually a E1.
 Your suggestion will be greatly appreciated.

 Thanks,
 Mark



 On Fri, Apr 11, 2008 at 7:50 AM, Andrew Latham [EMAIL PROTECTED] wrote:

  That sounds like an E1 to me.  Is that 32 DS0 channels or 24?
 
 
 
 
 
  On Fri, Apr 11, 2008 at 4:18 AM, mark morreny [EMAIL PROTECTED]
 wrote:
   Hi,
  
   The T1 is  32 x 64Kbps channels ; Codec is GSM.
  
   Thank you for your suggestions.
  
   Regards,
   Mark
  
  
  
   On Thu, Apr 10, 2008 at 11:25 PM, Alex Balashov
 [EMAIL PROTECTED]
   wrote:
  
   
mark morreny wrote:
 Hi,

 I want to estimate the amount of bandwidth required for Asterisk
 running
 on a T1 in a typical scenario.
 Can someone share with me any implementation experience?
   
What kind of T1?  And what codec?
   
--
Alex Balashov
Evariste Systems
Web: http://www.evaristesys.com/
Tel: (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (706) 338-8599
   
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  --
  /*
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   [EMAIL PROTECTED]
   [EMAIL PROTECTED]
 
   TuxTone Inc.
   http://www.TuxTone.com
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 [EMAIL PROTECTED]
 [EMAIL PROTECTED]

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 http://www.TuxTone.com
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Re: [asterisk-users] Loosing SIP registration.

2008-04-11 Thread Eugen Soare




How about a change in IP from the IP provider? 
es

(just a calculated guess, but it was a 286 calculator. :) )


Klaverstyn, David C wrote:

  
  
  

  
  Hi All,
  
  I am having problems with some SIP peers. I
seem to
loose registration. If I reload SIP the registration comes back.
They usually stay registered for about 2 days before they drop. The
problem
is not all of them drop usually just the list 2 in the list. The other
strange thing is that the 2 the do drop their registration do not occur
at the
exact same time. It could be many hours between them.
  
  I am using Asterisk 1.4.18.1
  
  Any help would be greatly appreciated.
  
  My parents server is having the problems. My
server does not exhibit this problem. I just took my router/firewall
down
to them as I have just purchased a new one and they are still
experiencing the problem.
  
  
  sip show registry
  Host
Username Refresh
State Reg.Time
  202.168.56.133:5060
61990xx 105
Registered Fri,
11 Apr 2008 15:15:58
  sip.pennytel.com:5060
61289xx 105
Request Sent Thu,
10 Apr 2008 21:38:54
  sip2.bbpglobal.com:5060
617000xxx 105
Request Sent Thu,
10 Apr 2008 20:43:20
  
  
  sip reload
  Reloading SIP
   == Parsing '/etc/asterisk/sip.conf': Found
   == Parsing '/etc/asterisk/sip-register.conf':
Found
   == Parsing '/etc/asterisk/sip-klavo.conf':
Found
   == Parsing '/etc/asterisk/users.conf': Found
   == Parsing '/etc/asterisk/sip_notify.conf':
Found
  
  sip show registry
  Host
Username Refresh
State Reg.Time
  202.168.56.133:5060
61990xx 105
Registered  Fri,
11 Apr 2008 15:16:15
  sip.pennytel.com:5060
61289xx 105
Registered Fri,
11 Apr 2008 15:16:16
  sip2.bbpglobal.com:5060
617000xxx 105
Registered Fri,
11 Apr 2008 15:16:16
  
  
  
  

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Re: [asterisk-users] manger hangup call

2008-04-11 Thread Tilghman Lesher
On Friday 11 April 2008 09:23:09 Jerry Geis wrote:
 Is there a way to tell the difference in an agi
 between the person actually hanging up the phone
 and the manager interface doing a hangup command?

Not in AGI, no.  In the core, there's a bitfield that contains a bit for every
reason, but it's not exposed to the AGI interface.

-- 
Tilghman

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Re: [asterisk-users] bandwidth required for Asterisk running on T1

2008-04-11 Thread Jared Smith
On Fri, 2008-04-11 at 01:18 -0700, mark morreny wrote:
 The T1 is  32 x 64Kbps channels ; Codec is GSM.  

That's incorrect... a T1 is 24 channels, and each channel is 64kbps.
There are also a few extra bits for framing, which adds up to 1.544
megabits per second in each direction.  The audio comes across a T1 as
G.711 (not GSM as stated above), and on a T1 it's usually using ulaw
companding.

An E1 is 32 channels, and each channel is the same 64kbps.  This adds up
to 2.048 megabits per second.  Again, the audio is in G.711 format, but
alaw companding is typically used on an E1.

-- 
Jared Smith
Community Relations Manager
Digium, Inc.


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Re: [asterisk-users] Asterisk trunk/1.6 and nvfaxdetect

2008-04-11 Thread Justin Newman
I'll begin working on full cross-version support (Asterisk 1.2, 1.4, and 1.6) 
in early May for nvfaxdetect and a handful of other modules.

Justin Newman


Hi,

we are using the app_nvfaxdetect from Newman Telecom with Asterisk 1.4
and tried to build the trunk/next release 1.6 with this application, but
it failed (We are using fax stuff with iaxmodem/Hylafax).

I remember that we had the same issue switching from 1.2 to 1.4 and
someone made the port (We don't have the necessary knowledge to do it).

Has anyone port this application to last trunk and would share the port?
  Or is the native Asterisk fax feature (spandsp) stable enough to
replace faxdetect?

Regards

-- 
Daniel
TOOTAi Networks







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Re: [asterisk-users] SIP KEEPALIVES, with QUALIFY and without making UNREACHABLE

2008-04-11 Thread Justin Newman
Need SIP KEEPALIVES in Asterisk, but QUALIFY won't presently work for you (due 
to it's channel disabling behavior)?  
 
Someone posted on the list that they would like to split keepalives and 
qualify into different features. Sounds like a good plan, but until that is 
done you can turn qualify= into a keepalive mechanism, without disabling your 
channels.
 
Here's a quick fix:
 
1) Open chan_sip.c.
2) Replace lastms = -1 with lastms = 0.
3) Save.
4) #make
5) #make install
 
I've used it in the past without problems. Not perfect (or even close), but it 
works.
 
Justin
 

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Re: [asterisk-users] TXFax/RXFax/AGX-Addons/SpanDSP Crashing

2008-04-11 Thread Justin Newman
Did this just start happening with the 1.4 tree? 

Have you made any progress on getting it resolved?

Justin Newman

Matt Riddell wrote:
 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1

 Tzafrir Cohen wrote:
 Let's be more specific here, folks:

 What version numbers?

 Asterisk, spandsp, agx-addons / rx-tx-fax?

 Asterisk: yesterday's 1.4 SVN
 SpanDSP: tried with pre 15, 16 and 18
 AGX-Addons: tried with 1.4.5 and svn trunk
 rx/txfax: supplied by AGX Addons - although they seem to build the files
 and stick them into the modules directory, rather than adding to the
 apps directory and modifying the Makefile.

i have Asterisk 1.4.18, SpanDSP 0.0.4pre16, AGX addons 1.4.5
linux kernel 2.6.18 AMD64. it (Asterisk) segfault on rxfax
when i enable faxdetect in zapata.conf. since then it disabled
faxdetect and use nvfaxdetect function in dialplan, it works
fine afterward.

also it seems to works fine using regular 32bit kernel.

-- 
Edwin Lam [EMAIL PROTECTED]
Systems Engineer, Office General, Inc.
Ph: +1 415 439 4988 Fax: +1 415 283 3370
http://pgpkeys.mit.edu:11371/pks/lookup?op=getsearch=0xD6506D20





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Re: [asterisk-users] Need good voicemail documentation

2008-04-11 Thread Justin Newman
Dave,

Docos for Comedian Mail?

Justin

From: dave cantera [EMAIL PROTECTED]
Subject: Re: [asterisk-users] Need good voicemail documentation

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Re: [asterisk-users] nvfaxdetect, nvvoicemail, and others

2008-04-11 Thread Justin Newman
I'll open the source repository soon for envy and nv suite of tools, including 
nvfaxdetect. I have a few handfuls of useful Asterisk add-ons. 

Starting on module updates to fully support Asterisk 1.2, 1.4, and 1.6 in May.

Maybe we can get some of these in agx-ast-addons. 

Also, I am interested to see how the 3rd party tools community develops.

Justin Newman

Hi Justin,

On Thu, 2007-12-27 at 15:38 -0800, Justin Newman wrote:
 Yes, I wrote nvfaxdetect and a number of other modules. I don't have
 any nvfaxdetect updates planned for public release unless someone
 would like to integrate some of my changes in the GPL version...we
 could do this though.

Perhaps you could send the diff to Antonio Gallo who started the
agx-ast-addons project which includes faxdetect and backgrounddetect
ported to 1.4. He seems open to enhancements/additions. His email is
agx at users.sourceforge.net The project can be found at:
http://sourceforge.net/projects/agx-ast-addons
http://agx-ast-addons.svn.sourceforge.net/viewvc/agx-ast-addons/trunk/

Regards,
Patrick

 - Original Message 
 From: Matt Riddell [EMAIL PROTECTED]

 Justin Newman wrote:
  We just completed a new implementation of voicemail for Asterisk.
 It's much cleaner than Comedian mail and can emulate several voicemail
 user interfaces, including Audix. It's a great replacement for Audix.
 All of the sounds/prompts are presently being re-recorded by a
 professional female voice.

 Also, are you the guy who wrote nvfaxdetect et al?

 Any chance of an update for 1.4 etc?





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[asterisk-users] Asterisk temporary hangs when no internet connection

2008-04-11 Thread Marius Muja
Hello all,

I have the following problem: if there is a temporary loss of Internet
connectivity, the asterisk server 'hangs' if it has external SIP trunks
configured. By hanging I mean that any calls between the local extensions
and any calls to the voicemail extension stop working. Everything works fine
again when the internet connectivity returns (I tested this by removing and
reinserting the network cable from the cable modem).

My guess is that the asterisk server tries resolving the names of the SIP
providers when it tries to re-register to them and because there is no
internet connectivity it hangs there for a while. However in that time all
the local calls to the asterisk server stop working.

Has anybody else encountered this problem?

Thanks!
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Re: [asterisk-users] Asterisk temporary hangs when no internet connection

2008-04-11 Thread Steven Kurylo
Marius Muja wrote:
 My guess is that the asterisk server tries resolving the names of the 
 SIP providers when it tries to re-register to them and because there 
 is no internet connectivity it hangs there for a while. However in 
 that time all the local calls to the asterisk server stop working.
Try using a local DNS server.  Sounds like its waiting on DNS lookups...

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[asterisk-users] Correlating queue_logs and cdr for abandoned calls

2008-04-11 Thread Rajkumar S
Hi,

I am using asterisk 1.4.19, my requirement is to find out which agents
were ringed by the queue when a call is abandoned (or connected) in a
call center. While this information is available in parts in
queue_logs and cdr, there is no way to correlate this information. For
example this is the queue_log entries for a call that was abandoned

1207935049|1207935049.6|queue|NONE|ENTERQUEUE||_0_
1207935060|1207935049.6|queue|Agent/3501|RINGNOANSWER|1
1207935078|1207935049.6|queue|Agent/3501|RINGNOANSWER|1
1207935090|1207935049.6|queue|Agent/3501|RINGNOANSWER|1
1207935093|1207935049.6|queue|NONE|ABANDON|1|1|44

and cdr during this time:

,3501,5501,sip,3501
3501,Local/[EMAIL 
PROTECTED],2,SIP/5501-082495a8,Dial,SIP/5501,2008-04-11
17:30:49,,2008-04-11 17:31:00,11,0,NO
ANSWER,DOCUMENTATION,1207935049.8,
,3501,5501,sip,3501
3501,Local/[EMAIL 
PROTECTED],2,SIP/5501-0824b5f8,Dial,SIP/5501,2008-04-11
17:31:08,,2008-04-11 17:31:18,10,0,NO
ANSWER,DOCUMENTATION,1207935068.11,
,3501,5501,sip,3501
3501,Local/[EMAIL 
PROTECTED],2,SIP/5501-0824b5f8,Dial,SIP/5501,2008-04-11
17:31:19,,2008-04-11 17:31:30,11,0,NO
ANSWER,DOCUMENTATION,1207935079.14,
,3501,5501,sip,3501
3501,Local/[EMAIL 
PROTECTED],2,SIP/5501-0824b5f8,Dial,SIP/5501,2008-04-11
17:31:31,,2008-04-11 17:31:33,2,0,NO
ANSWER,DOCUMENTATION,1207935091.17,

there are no common fields in both logs to correlate them. Also
missing in the cdr is the entry for the call coming in. ie record if
the call from the customer to the callcenter. This entry is present
when the call is completed. Just wondering how others are dealing with
this requirement and if missing cdr entry is a bug?

regards,
raj

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Re: [asterisk-users] Correlating queue_logs and cdr for abandoned calls

2008-04-11 Thread Tilghman Lesher
On Friday 11 April 2008 12:57:17 Rajkumar S wrote:
 I am using asterisk 1.4.19, my requirement is to find out which agents
 were ringed by the queue when a call is abandoned (or connected) in a
 call center. While this information is available in parts in
 queue_logs and cdr, there is no way to correlate this information. For
 example this is the queue_log entries for a call that was abandoned

 1207935049|1207935049.6|queue|NONE|ENTERQUEUE||_0_
 1207935060|1207935049.6|queue|Agent/3501|RINGNOANSWER|1
 1207935078|1207935049.6|queue|Agent/3501|RINGNOANSWER|1
 1207935090|1207935049.6|queue|Agent/3501|RINGNOANSWER|1
 1207935093|1207935049.6|queue|NONE|ABANDON|1|1|44

 and cdr during this time:

 ,3501,5501,sip,3501
 3501,Local/[EMAIL 
 PROTECTED],2,SIP/5501-082495a8,Dial,SIP/5501,2008
-04-11 17:30:49,,2008-04-11 17:31:00,11,0,NO
 ANSWER,DOCUMENTATION,1207935049.8,
 ,3501,5501,sip,3501
 3501,Local/[EMAIL 
 PROTECTED],2,SIP/5501-0824b5f8,Dial,SIP/5501,2008
-04-11 17:31:08,,2008-04-11 17:31:18,10,0,NO
 ANSWER,DOCUMENTATION,1207935068.11,
 ,3501,5501,sip,3501
 3501,Local/[EMAIL 
 PROTECTED],2,SIP/5501-0824b5f8,Dial,SIP/5501,2008
-04-11 17:31:19,,2008-04-11 17:31:30,11,0,NO
 ANSWER,DOCUMENTATION,1207935079.14,
 ,3501,5501,sip,3501
 3501,Local/[EMAIL 
 PROTECTED],2,SIP/5501-0824b5f8,Dial,SIP/5501,2008
-04-11 17:31:31,,2008-04-11 17:31:33,2,0,NO
 ANSWER,DOCUMENTATION,1207935091.17,

 there are no common fields in both logs to correlate them.

Actually, there are.  Check the second field in the queue log and the
second-to-last field in the CDR.  This is the uniqueid field, and it's present
in both.

 Also 
 missing in the cdr is the entry for the call coming in. ie record if
 the call from the customer to the callcenter. This entry is present
 when the call is completed. Just wondering how others are dealing with
 this requirement and if missing cdr entry is a bug?

Check your settings in cdr.conf.  Logging unanswered calls is an option
available to the PBX administrator.

-- 
Tilghman

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Re: [asterisk-users] Asterisk temporary hangs when no internet connection

2008-04-11 Thread Marius Muja
It is using a local DNS server.

On Fri, Apr 11, 2008 at 10:43 AM, Steven Kurylo [EMAIL PROTECTED]
wrote:

 Marius Muja wrote:
  My guess is that the asterisk server tries resolving the names of the
  SIP providers when it tries to re-register to them and because there
  is no internet connectivity it hangs there for a while. However in
  that time all the local calls to the asterisk server stop working.
 Try using a local DNS server.  Sounds like its waiting on DNS lookups...

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Re: [asterisk-users] Asterisk temporary hangs when no internet connection

2008-04-11 Thread Eric Wieling
This is a very common issue with Asterisk.  There is no good fix, but if 
you make sure ALL IP addresses of the server are listed in /etc/hosts on 
the server it may help.


Marius Muja wrote:
 It is using a local DNS server.
 
 On Fri, Apr 11, 2008 at 10:43 AM, Steven Kurylo [EMAIL PROTECTED]
 wrote:
 
 Marius Muja wrote:
 My guess is that the asterisk server tries resolving the names of the
 SIP providers when it tries to re-register to them and because there
 is no internet connectivity it hangs there for a while. However in
 that time all the local calls to the asterisk server stop working.
 Try using a local DNS server.  Sounds like its waiting on DNS lookups...

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-- 
Consulting for Asterisk, Polycom, Sangoma, Digium, Cisco, LAN, WAN, QoS, 
T-1, PRI, Frame Relay, Linux, and network design.  Based near 
Birmingham, AL.  Now accepting clients worldwide.

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Re: [asterisk-users] Asterisk temporary hangs when no internet connection

2008-04-11 Thread Andres
Marius Muja wrote:

 Hello all,

 I have the following problem: if there is a temporary loss of Internet 
 connectivity, the asterisk server 'hangs' if it has external SIP 
 trunks configured. By hanging I mean that any calls between the local 
 extensions and any calls to the voicemail extension stop working. 
 Everything works fine again when the internet connectivity returns (I 
 tested this by removing and reinserting the network cable from the 
 cable modem).

 My guess is that the asterisk server tries resolving the names of the 
 SIP providers when it tries to re-register to them and because there 
 is no internet connectivity it hangs there for a while. However in 
 that time all the local calls to the asterisk server stop working.

 Has anybody else encountered this problem?

Yes, this is a common issue.  A workaround is to use IP Addresses or 
enter hostnames manually in /etc/hosts

Andres
http://www.neuroredes.com


 Thanks!




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[asterisk-users] ZD Net article

2008-04-11 Thread Dean Collins
Just came across a ZDnet article on the cogoblue appliance that was
launched last week.

http://blogs.zdnet.com/Greenfield/?p=215

 

Not commenting on the article or the appliance.

 

But just wanted to highlight that it's good to see asterisk vendors
reaching out beyond the usual geek marketing areas. Yes ZDnet has a tech
focus but it's pretty mainstream, so should be reaching an audience not
currently being reached.

 

Lol - though nothing is going to top the Forbes article about Mark
Spencer this week http://www.forbes.com/forbes/2006/0410/063.html

Half of their readers wouldn't even know what a PABX actually is.

 

 

Regards,

Dean Collins
Cognation Pty Ltd
[EMAIL PROTECTED]
mailto:[EMAIL PROTECTED] +1-212-203-4357 Ph
+61-2-9016-5642 (Sydney in-dial).

 

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Re: [asterisk-users] tdm410p w/ echo - no full duplex

2008-04-11 Thread Michael J. Liberatore
Matthew, I have just emailed support.  Do you know what the latest
revision is?

Also, is it ok for mg2 to be in zconfig.h and echocancel=yes ?  It will
know automatically to use the hw ec rather than the software one?

 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Matthew
Fredrickson
Sent: Friday, April 11, 2008 11:15 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] tdm410p w/ echo - no full duplex

Michael J. Liberatore wrote:
 hi, i just installed 2 new tdm410p's on asterisk 1.4.19 with zaptel 
 1.4.10.  They have the hardware echo cancellers.  I am having an issue

 though, when i talk, it cuts out the other end.  So for example, i 
 called up another asterisk box and was listening to the prompts and as

 they were playing if i said something, it would cut out the other end.
  
 so i basically started counting and for the 20 seconds i counted, 
 nothing came through from the otherside.
  
 i tried from multiple phones and this didnt happen with the old
tdm400.
 
  
 is this an issue with the card?  Is it because zaptel has mg2 on?  
 Does than mean i am using 2 echo cancellers?  the hardware one and the
mg2?
 how should this be set?  also, it says  echo canceller could not be 
 trained or something like that at the start of every call on the cli.

It sounds like you need the new revision of the firmware.  Please
contact technical support and they should be able to get it to you.

Matthew Fredrickson

  
  
  
 thanks
  
 mike
  
 
 
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--
Matthew Fredrickson
Software/Firmware Engineer
Digium, Inc.

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Re: [asterisk-users] tdm410p w/ echo - no full duplex

2008-04-11 Thread Michael J. Liberatore
Ok I will remove it, may I ask what that will do or how that will help? 

Mike
 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ruben Zamora
Sent: Friday, April 11, 2008 7:49 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] tdm410p w/ echo - no full duplex

Michael

Check your /etc/asterisk/zapata.conf and if you have echocancelwhenbridge=yes, 
remove

Ruben

Michael J. Liberatore escribió:
 hi, i just installed 2 new tdm410p's on asterisk 1.4.19 with zaptel 
 1.4.10.  They have the hardware echo cancellers.  I am having an issue 
 though, when i talk, it cuts out the other end.  So for example, i 
 called up another asterisk box and was listening to the prompts and as 
 they were playing if i said something, it would cut out the other end.
  
 so i basically started counting and for the 20 seconds i counted, 
 nothing came through from the otherside.
  
 i tried from multiple phones and this didnt happen with the old tdm400. 
  
 is this an issue with the card?  Is it because zaptel has mg2 on?  
 Does than mean i am using 2 echo cancellers?  the hardware one and the 
 mg2?  how should this be set?  also, it says  echo canceller could 
 not be trained or something like that at the start of every call on 
 the cli.
  
  
  
 thanks
  
 mike
  

 This E-mail, including any attachments, may be intended solely for the 
 personal and confidential use of the sender and recipient(s) named 
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 deliberative material and, as such, would be privileged and 
 confidential and not a public document. Pursuant to 42 CFR, any 
 information in this e-mail identifying a former, present, or potential 
 client of Straight  Narrow is confidential. If you have received this 
 e-mail in error, you must not review, transmit, convert to hard copy, 
 copy, use or disseminate this e-mail or any attachments to it and you 
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Re: [asterisk-users] tdm410p w/ echo - no full duplex

2008-04-11 Thread Matthew Fredrickson
Michael J. Liberatore wrote:
 Matthew, I have just emailed support.  Do you know what the latest
 revision is?
 
 Also, is it ok for mg2 to be in zconfig.h and echocancel=yes ?  It will

Yes.  Chan_zap and zaptel know how to automatically use the hardware 
echo canceller.  The configuration options like echocancel and 
echocancelwhenbridged apply the same to hardware and software echo 
cancellers.

Matthew Fredrickson
Digium, Inc.

 know automatically to use the hw ec rather than the software one?
 
  
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Matthew
 Fredrickson
 Sent: Friday, April 11, 2008 11:15 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] tdm410p w/ echo - no full duplex
 
 Michael J. Liberatore wrote:
 hi, i just installed 2 new tdm410p's on asterisk 1.4.19 with zaptel 
 1.4.10.  They have the hardware echo cancellers.  I am having an issue
 
 though, when i talk, it cuts out the other end.  So for example, i 
 called up another asterisk box and was listening to the prompts and as
 
 they were playing if i said something, it would cut out the other end.
  
 so i basically started counting and for the 20 seconds i counted, 
 nothing came through from the otherside.
  
 i tried from multiple phones and this didnt happen with the old
 tdm400.
  
 is this an issue with the card?  Is it because zaptel has mg2 on?  
 Does than mean i am using 2 echo cancellers?  the hardware one and the
 mg2?
 how should this be set?  also, it says  echo canceller could not be 
 trained or something like that at the start of every call on the cli.
 
 It sounds like you need the new revision of the firmware.  Please
 contact technical support and they should be able to get it to you.
 
 Matthew Fredrickson
 
  
  
  
 thanks
  
 mike
  


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 above. This message may include advisory, consultative and/or 
 deliberative material and, as such, would be privileged and 
 confidential and not a public document. Pursuant to 42 CFR, any 
 information in this e-mail identifying a former, present, or potential
 client of Straight  Narrow is confidential. If you have received this
 e-mail in error, you must not review, transmit, convert to hard copy,
 copy, use or disseminate this e-mail or any attachments to it and you
 must delete this message. You are requested to notify the sender by
 return e-mail.



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 --
 Matthew Fredrickson
 Software/Firmware Engineer
 Digium, Inc.
 
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-- 
Matthew Fredrickson
Software/Firmware Engineer
Digium, Inc.

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Re: [asterisk-users] ZD Net article

2008-04-11 Thread Kristian Kielhofner
On 4/11/08, Dean Collins [EMAIL PROTECTED] wrote:

 Lol – though nothing is going to top the Forbes article about Mark Spencer
 this week http://www.forbes.com/forbes/2006/0410/063.html


That article is over two years old...

-- 
Kristian Kielhofner

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Re: [asterisk-users] tdm410p w/ echo - no full duplex

2008-04-11 Thread Ruben Zamora
You can read these information in the zapata.conf. Most of the time 
when you use hardware cancelation echo these paramater make worse echo.
Its better when you use HPEC that is a software no hardware for that 
parameter.

Michael J. Liberatore escribió:
 Ok I will remove it, may I ask what that will do or how that will help? 

 Mike
  

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ruben Zamora
 Sent: Friday, April 11, 2008 7:49 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] tdm410p w/ echo - no full duplex

 Michael

 Check your /etc/asterisk/zapata.conf and if you have 
 echocancelwhenbridge=yes, remove

 Ruben

 Michael J. Liberatore escribió:
   
 hi, i just installed 2 new tdm410p's on asterisk 1.4.19 with zaptel 
 1.4.10.  They have the hardware echo cancellers.  I am having an issue 
 though, when i talk, it cuts out the other end.  So for example, i 
 called up another asterisk box and was listening to the prompts and as 
 they were playing if i said something, it would cut out the other end.
  
 so i basically started counting and for the 20 seconds i counted, 
 nothing came through from the otherside.
  
 i tried from multiple phones and this didnt happen with the old tdm400. 
  
 is this an issue with the card?  Is it because zaptel has mg2 on?  
 Does than mean i am using 2 echo cancellers?  the hardware one and the 
 mg2?  how should this be set?  also, it says  echo canceller could 
 not be trained or something like that at the start of every call on 
 the cli.
  
  
  
 thanks
  
 mike
  

 This E-mail, including any attachments, may be intended solely for the 
 personal and confidential use of the sender and recipient(s) named 
 above. This message may include advisory, consultative and/or 
 deliberative material and, as such, would be privileged and 
 confidential and not a public document. Pursuant to 42 CFR, any 
 information in this e-mail identifying a former, present, or potential 
 client of Straight  Narrow is confidential. If you have received this 
 e-mail in error, you must not review, transmit, convert to hard copy, 
 copy, use or disseminate this e-mail or any attachments to it and you 
 must delete this message. You are requested to notify the sender by 
 return e-mail.

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Re: [asterisk-users] best way for call detail logging

2008-04-11 Thread Tilghman Lesher
On Thursday 10 April 2008 12:30:24 Michiel van Baak wrote:
 On 10:00, Thu 10 Apr 08, Pete Kay wrote:
  I would like to be able to log call details in Asterisk.  The kind of
  logs that I like to generate is like this:
 
   From
  To   Forward  Time
  Incoming Call604-343-3334
  503-233-4454   13:33:32
  Extension
  Routing 503-233-4454
  Extension
  403  13:33:32
   Forwarding
   503-233-4454
  454-444-2334
   13:33:32
 
  where 503-233-4454 is my DID number.
 
  Basically, I would like to log how calls are being handled in Asterisk. 
  I understand
  I can use AGI to log the information in database, but I am wondering if
  this is scalable enough for large number of users.
  I am using realtime CDR but it does not record the kind of detail that I
  am looking for.
  If I don't use AGI, what would be the best way to do it?  Can someone
  please give me some advice or inputs?
 
  Thank you very much in advance for your suggestion.

 Maybe write something that connects to the AMI and listens to what
 happens there.

Or he could read up on cdr_adaptive_odbc and use the backport.

-- 
Tilghman

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Re: [asterisk-users] ZD Net article

2008-04-11 Thread Dean Collins
Hmm weird for some reason it showed up in my google alerts box on
asterisk this week -I saved the url and didn't even notice the date so
thought it was this week.

Regards,

Dean Collins
Cognation Pty Ltd
[EMAIL PROTECTED]
+1-212-203-4357 Ph
+61-2-9016-5642 (Sydney in-dial).

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of Kristian Kielhofner
 Sent: Friday, 11 April 2008 4:24 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] ZD Net article
 
 On 4/11/08, Dean Collins [EMAIL PROTECTED] wrote:
 
  Lol - though nothing is going to top the Forbes article about Mark
Spencer
  this week http://www.forbes.com/forbes/2006/0410/063.html
 
 
 That article is over two years old...
 
 --
 Kristian Kielhofner
 
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Re: [asterisk-users] odd error compiling zaptel-1.4.10 - XPP

2008-04-11 Thread Tzafrir Cohen
On Fri, Apr 11, 2008 at 09:58:08AM -0400, Jerry Geis wrote:
 Jerry Geis wrote:
   CC [M]  
  /home/silentm/MessageNet/digium/zaptel-1.4.10/kernel/wcte12xp/vpmadt032.o
   CC [M]  
  /home/silentm/MessageNet/digium/zaptel-1.4.10/kernel/wcte12xp/GpakApi.o
   CC [M]  
  /home/silentm/MessageNet/digium/zaptel-1.4.10/kernel/wcte12xp/../voicebus.o 
 
   LD [M]  
  /home/silentm/MessageNet/digium/zaptel-1.4.10/kernel/wcte12xp/wcte12xp.o
  /home/silentm/MessageNet/digium/zaptel-1.4.10/kernel/zconfig.h:91:41: 
  error: missing binary operator before token (

http://bugs.digium.com/12426

There's also a fix there that I don't fully understand (and I'm not
sure that that fix does not cause damage, so don't just apply it).

-- 
   Tzafrir Cohen
icq#16849755  jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir

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Re: [asterisk-users] Connecting Asterisk to Nortel Succession 4.0 sip...

2008-04-11 Thread CunningPike
What type of Nortel? How are you connected to the Nortel?

CP

Eugen Soare wrote:
 Well I am entering into a realm that I don't know.
 
 
 3 sites with Asterisk
 1 site with Nortel
 
 
 Asterisk/Sip calls working fine between the 3 sites.
 
 Asterisk to Nortel set calls working fine.  (call comes from asterisk to 
 nortel and rings telephone, people answer and talk happens, hangup call 
 clears)
 
 Nortel to Asterisk. Set on Nortel gets a busy signal.
 
 Any suggestions on what to look for?
 
 Much appreciated!
 
 Eugen
 

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Re: [asterisk-users] Connecting Asterisk to Nortel Succession 4.0 sip...

2008-04-11 Thread Eugen Soare




Succession 1000SG running 4.0. Using SIP trunks.

es

CunningPike wrote:

  What type of Nortel? How are you connected to the Nortel?

CP

Eugen Soare wrote:
  
  
Well I am entering into a realm that I don't know.


3 sites with Asterisk
1 site with Nortel


Asterisk/Sip calls working fine between the 3 sites.

Asterisk to Nortel set calls working fine.  (call comes from asterisk to 
nortel and rings telephone, people answer and talk happens, hangup call 
clears)

Nortel to Asterisk. Set on Nortel gets a busy signal.

Any suggestions on what to look for?

Much appreciated!

Eugen


  
  
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[asterisk-users] Asterisk and the Mitel SX 200 integration

2008-04-11 Thread John covici
Hi.  One of my clients has an old Mitel SX 200 with a separate
computer doing the voicemail and auto attendant and integrated via a
COV card which is in his case an ISA card!  We would all like to
migrate to asterisk, but as a first step, can asterisk integrate into
the Mitel, so it can serve as auto attendant and the voicemail for the
extensions?  

If this is successful we could gradually migrate extensions,
particularly if we could get the Mitel to talk to asterisk via one of
its t1 cards.

Any assistance or experience along these lines would be appreciated.

-- 
Your life is like a penny.  You're going to lose it.  The question is:
How do
you spend it?

 John Covici
 [EMAIL PROTECTED]

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Re: [asterisk-users] Asterisk and the Mitel SX 200 integration

2008-04-11 Thread Doug
At 17:32 4/11/2008, John covici wrote:
 Hi.  One of my clients has an old Mitel SX 200 with a separate
 computer doing the voicemail and auto attendant and integrated via a
 COV card which is in his case an ISA card!

Is it an ActiveVoice system?

 We would all like to
 migrate to asterisk, but as a first step, can asterisk integrate into
 the Mitel, so it can serve as auto attendant and the voicemail for the
 extensions?

We've got a client with the exact same setup.
They have suffered long enough with this
dinosaur.  They are in the process of going
with an all-Asterisk system.

You would probably make more money trying an
intermediate step using the SX-200 and Asterisk,
but it would be obviously more costly for them
as well as prolong their misery.

It's your call, but I would recommend getting
away from 30 year old technology as fast as
you can run.  The ActiveVoice system is a
cantankerous 20 year old system in itself.

You have just received 2 cents worth of advice
for FREE!





 
 If this is successful we could gradually migrate extensions,
 particularly if we could get the Mitel to talk to asterisk via one of
 its t1 cards.
 
 Any assistance or experience along these lines would be appreciated.
 
 --
 Your life is like a penny.  You're going to lose it.  The question is:
 How do
 you spend it?
 
  John Covici
  [EMAIL PROTECTED]
 
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Re: [asterisk-users] Asterisk and the Mitel SX 200 integration

2008-04-11 Thread John covici
Yep, you guessed it, an activvoice system.  Anyway to make Asterisk
act like that for a while?

Thanks.

on Friday 04/11/2008 Doug([EMAIL PROTECTED]) wrote
  At 17:32 4/11/2008, John covici wrote:
   Hi.  One of my clients has an old Mitel SX 200 with a separate
   computer doing the voicemail and auto attendant and integrated via a
   COV card which is in his case an ISA card!
  
  Is it an ActiveVoice system?
  
   We would all like to
   migrate to asterisk, but as a first step, can asterisk integrate into
   the Mitel, so it can serve as auto attendant and the voicemail for the
   extensions?
  
  We've got a client with the exact same setup.
  They have suffered long enough with this
  dinosaur.  They are in the process of going
  with an all-Asterisk system.
  
  You would probably make more money trying an
  intermediate step using the SX-200 and Asterisk,
  but it would be obviously more costly for them
  as well as prolong their misery.
  
  It's your call, but I would recommend getting
  away from 30 year old technology as fast as
  you can run.  The ActiveVoice system is a
  cantankerous 20 year old system in itself.
  
  You have just received 2 cents worth of advice
  for FREE!
  
  
  
  
  
   
   If this is successful we could gradually migrate extensions,
   particularly if we could get the Mitel to talk to asterisk via one of
   its t1 cards.
   
   Any assistance or experience along these lines would be appreciated.
   
   --
   Your life is like a penny.  You're going to lose it.  The question is:
   How do
   you spend it?
   
John Covici
[EMAIL PROTECTED]
   
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-- 
Your life is like a penny.  You're going to lose it.  The question is:
How do
you spend it?

 John Covici
 [EMAIL PROTECTED]

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[asterisk-users] NAT issue with Fortinet Firewall

2008-04-11 Thread Carlos Chavez
I have a customer with a Fortinet Firewall that is having stability
issues with Asterisk and SIP endpoints (PAP2T) outside his network.  

The first issue I see is that Asterisk sees all phones as the IP
address of the Fortinet.  Since the parameter localnet defines the
local network and that address falls in that range, how will Asterisk
treat the endpoints?  I have nat=yes for all phones and
canreinvite=no as well.  The externip parameter is set to the
outside public IP address.  Still we have calls with one way audio.

This is the first setup with a firewall that rewrites the IP address of
the endpoint so I do not know how that is affecting the packet flow.  On
my other servers I can always see the public IP of the endpoint.

-- 
Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez Prats
Director de Tecnología
+52-55-91169161 ext 2001


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Re: [asterisk-users] Is Asterisk really good??

2008-04-11 Thread Vincent
On Thu, 10 Apr 2008 11:46:48 -0700, Eugen Soare
[EMAIL PROTECTED] wrote:
So this is just a general question, Is Asterisk really good?

Yes, but you should also look at an alternative that used Asterisk as
a reference (www.freeswitch.org), and make an informed decision.


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Re: [asterisk-users] NAT issue with Fortinet Firewall

2008-04-11 Thread John Bittner

Fortinets have a SIP session-helper. Sometime this causes issues,
try turning it off. To do this you need to enable telnet on the
forinet management interface. Telnet into the cli and type the following

config system session-helper
edit 12
set port 5066
end

Instead of turning this off or taking it out I am changing the port
so it will not affect 5060 anymore. This way you can put it back if
this doesn't work for you.


John Bittner
Simlab.net

-Original Message-
I have a customer with a Fortinet Firewall that is having stability
issues with Asterisk and SIP endpoints (PAP2T) outside his network.  

The first issue I see is that Asterisk sees all phones as the IP
address of the Fortinet.  Since the parameter localnet defines the
local network and that address falls in that range, how will Asterisk
treat the endpoints?  I have nat=yes for all phones and
canreinvite=no as well.  The externip parameter is set to the
outside public IP address.  Still we have calls with one way audio.

This is the first setup with a firewall that rewrites the IP address of
the endpoint so I do not know how that is affecting the packet flow.  On
my other servers I can always see the public IP of the endpoint.

-- 
Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez Prats
Director de Tecnología
+52-55-91169161 ext 2001


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Re: [asterisk-users] Is Asterisk really good??

2008-04-11 Thread Eugen Soare




I am looking at that. hmm... what to do... don't want any regrets you
know! :)
thanks,
es

Vincent wrote:

  On Thu, 10 Apr 2008 11:46:48 -0700, Eugen Soare
[EMAIL PROTECTED] wrote:
  
  
So this is just a general question, Is Asterisk really good?

  
  
Yes, but you should also look at an alternative that used Asterisk as
a reference (www.freeswitch.org), and make an informed decision.


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[asterisk-users] No compatible codecs / static noise

2008-04-11 Thread Joseph
I'm running asterisk 1.2 with Sipura adapters.
I've tried to experiment with different codes but I'm either getting No 
compatible codecs if I use gsm or 
static noise if I use g726

I was under impression that asterisk would translate between codecs according 
to show translation table.

2.) Does show audio codecs shows all available codesc install on the system 
or all the codesc that asterisk is 
capable to works with?

-- 
#Joseph

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Re: [asterisk-users] Asterisk and the Mitel SX 200 integration

2008-04-11 Thread Jorge Mendoza
I second Doug advice. Migrate to Asterisk asap.
We have several Asterisk auto attendant integrated with Mitel, even
billing using the Mitel's smdr. But voicemail is different. The COV card
emulate a SS4 phone and receive information needed for a voice mail
system. With FXO/FXS ports is not possible receive such information.

Jorge Mendoza


John covici wrote:
 Yep, you guessed it, an activvoice system.  Anyway to make Asterisk
 act like that for a while?

 Thanks.

 on Friday 04/11/2008 Doug([EMAIL PROTECTED]) wrote
   At 17:32 4/11/2008, John covici wrote:
Hi.  One of my clients has an old Mitel SX 200 with a separate
computer doing the voicemail and auto attendant and integrated via a
COV card which is in his case an ISA card!
   
   Is it an ActiveVoice system?
   
We would all like to
migrate to asterisk, but as a first step, can asterisk integrate into
the Mitel, so it can serve as auto attendant and the voicemail for the
extensions?
   
   We've got a client with the exact same setup.
   They have suffered long enough with this
   dinosaur.  They are in the process of going
   with an all-Asterisk system.
   
   You would probably make more money trying an
   intermediate step using the SX-200 and Asterisk,
   but it would be obviously more costly for them
   as well as prolong their misery.
   
   It's your call, but I would recommend getting
   away from 30 year old technology as fast as
   you can run.  The ActiveVoice system is a
   cantankerous 20 year old system in itself.
   
   You have just received 2 cents worth of advice
   for FREE!
   
   
   
   
   

If this is successful we could gradually migrate extensions,
particularly if we could get the Mitel to talk to asterisk via one of
its t1 cards.

Any assistance or experience along these lines would be appreciated.

--
Your life is like a penny.  You're going to lose it.  The question is:
How do
you spend it?

 John Covici
 [EMAIL PROTECTED]

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Re: [asterisk-users] Is Asterisk really good??

2008-04-11 Thread Matt Florell
On 4/10/08, Jay R. Ashworth [EMAIL PROTECTED] wrote:
 On Thu, Apr 10, 2008 at 05:49:26PM -0400, Al Baker wrote:
   Please share more about this.
  
   What/How are you clustering the boxes ?
  
   Is this all VOIP  or TDMF front and VOIP for agents in back ?
  
   What kind of Boxes ?   What O/S
  
   What tools are you using to monitor this big-azz mother ?


 What, Matt?  You haven't already talked about this here?  :-)

  My new job is Matt Florell's old job, where VICIdial got started.

  I haven't counted the boxes lately, but I think there are 14 with quad-T
  cards in them, separate boxes for MySQL and Apache.

  Our architecture is FXS T-1 channel banks for the agent phones, usually
  1 + 3 IXC spans per box, though we turned up a box a couple weeks ago
  with 3 channel banks, and no spans.

  All TDM; the only VoIP is the IAX trunks hauling load-balance calls
  around.

  And just the usual VICIdial tools, mostly, though I'm fixin to deploy
  either Big Sister or Nagios.

Of course I have talked about it here, 3 years ago:)

I even gave a presentation about it at Astricon in 2005:
http://eflo.net/presentations/Astricon2005_matt_florell_PDF.pdf

It is a bit dated(as are some of the servers there) but it is a good
description of how that system was originally set up.

MATT---

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Re: [asterisk-users] bandwidth required for Asterisk running on T1

2008-04-11 Thread Chris Brentano
Additionally Mark, a Channelized (also called Integrated) T1 offers 24 
channels for voice/data, but after bit robbing (for signalling, etc) you 
only get around 56kbps per channel. ISDN PRI over T1 has 23 b-channels 
of voice/data and one d-channel for signalling, etc. PRI is preferred 
and most common. And of course, ISDN PRI over E1 gets 30 channels of 
voice/data and 2 channels for signalling.




Jared Smith wrote:

On Fri, 2008-04-11 at 01:18 -0700, mark morreny wrote:
  

The T1 is  32 x 64Kbps channels ; Codec is GSM.



That's incorrect... a T1 is 24 channels, and each channel is 64kbps.
There are also a few extra bits for framing, which adds up to 1.544
megabits per second in each direction.  The audio comes across a T1 as
G.711 (not GSM as stated above), and on a T1 it's usually using ulaw
companding.

An E1 is 32 channels, and each channel is the same 64kbps.  This adds up
to 2.048 megabits per second.  Again, the audio is in G.711 format, but
alaw companding is typically used on an E1.

--
Jared Smith
Community Relations Manager
Digium, Inc.


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Re: [asterisk-users] Is Asterisk really good??

2008-04-11 Thread Eugen Soare




wow! 

That was cool!

thanks for the pdf. 

es

Matt Florell wrote:

  On 4/10/08, Jay R. Ashworth [EMAIL PROTECTED] wrote:
  
  
On Thu, Apr 10, 2008 at 05:49:26PM -0400, Al Baker wrote:
  Please share more about this.
 
  What/How are you "clustering" the boxes ?
 
  Is this all VOIP  or TDMF front and VOIP for agents in back ?
 
  What kind of Boxes ?   What O/S
 
  What tools are you using to monitor this big-azz mother ?


What, Matt?  You haven't already talked about this here?  :-)

 My new job is Matt Florell's old job, where VICIdial got started.

 I haven't counted the boxes lately, but I think there are 14 with quad-T
 cards in them, separate boxes for MySQL and Apache.

 Our architecture is FXS T-1 channel banks for the agent phones, usually
 1 + 3 IXC spans per box, though we turned up a box a couple weeks ago
 with 3 channel banks, and no spans.

 All TDM; the only VoIP is the IAX trunks hauling load-balance calls
 around.

 And just the usual VICIdial tools, mostly, though I'm fixin to deploy
 either Big Sister or Nagios.

  
  
Of course I have talked about it here, 3 years ago:)

I even gave a presentation about it at Astricon in 2005:
http://eflo.net/presentations/Astricon2005_matt_florell_PDF.pdf

It is a bit dated(as are some of the servers there) but it is a good
description of how that system was originally set up.

MATT---

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Re: [asterisk-users] Need some input for Quad T1 and channel banks.

2008-04-11 Thread Al lists
I just wanted to check one more thing,
system is connected to PSTN via SIP trunk ( No echo) , and terminates to
customer analog phone's via Adit 600 fxs.
I do not see any need for echo cancellation in this setup.
There is no far end hybrid source,
Any other thoughts?



On Thu, Apr 3, 2008 at 8:18 AM, Darren Wright [EMAIL PROTECTED] wrote:

 I've used Adit600's almost exclusively for my installs.   All have worked
 great for me.

 -D


 

 From: [EMAIL PROTECTED] on behalf of Steve Totaro
 Sent: Thu 4/3/2008 10:01 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] Need some input for Quad T1 and channel
 banks.



 Just Google Quintum Tenor AX.  Well worth the money.

 Thanks,
 Steve Totaro

 On Mon, Mar 31, 2008 at 10:03 PM, Al lists [EMAIL PROTECTED] wrote:
  Im guessing T1cas not PRI,just because its giving 24 fxs per T1.
   Steve, what are my options for SIP to fxs?
   thank you!
 
 
 
   On 3/31/08, Doug Lytle [EMAIL PROTECTED] wrote:
Don Pobanz wrote:
 Doug Lytle wrote on Monday, March 31, 2008 5:40 PM



 This does not sound right. If it is 2 PRIs then it should be 46
 channels


   
I may have the terminology incorrect. I don't have a D channel, so I
guess this would be called a T1 then?
   
Doug
   
   
--
Ben Franklin quote:
   
Those who would give up Essential Liberty to purchase a little
 Temporary
Safety, deserve neither Liberty nor Safety.
   
   
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Re: [asterisk-users] question about queue

2008-04-11 Thread Rilawich Ango
Do you mean autofill works in 1.4.x?  But it doesn't work even I set it.

On Fri, Apr 11, 2008 at 11:07 AM, BJ Weschke [EMAIL PROTECTED] wrote:
 Rilawich Ango wrote:
   Thanks.  I have checked that the queue.conf.  I keep the default
   setting as autofill=yes in my tests.  That's mean even autofill=yes,
   the 1st caller will still stick the whole queue.
   asterisk version : 1.4.18
  
   --queue.conf--
   ; AutoFill Behavior
   ;The old/current behavior of the queue has a serial type behavior
   ;in that the queue will make all waiting callers wait in the queue
   ;even if there is more than one available member ready to take
   ;calls until the head caller is connected with the member they
   ;were trying to get to. The next waiting caller in line then
   ;becomes the head caller, and they are then connected with the
   ;next available member and all available members and waiting callers
   ;waits while this happens. The new behavior, enabled by setting
   ;autofill=yes makes sure that when the waiting callers are connecting
   ;with available members in a parallel fashion until there are
   ;no more available members or no more waiting callers. This is
   ;probably more along the lines of how a queue should work and
   ;in most cases, you will want to enable this behavior. If you
   ;do not specify or comment out this option, it will default to no
   ;to keep backward compatibility with the old behavior.
   ;
   autofill = yes
  
  
   This was something I put in a long while back on 1.2 branch because we 
 really needed it for 1.2 to bug fix the behavior, but also needed to 
 prevent the change in behavior for those that didn't want it to change.

   That being the case and we're in the day and age of 1.6 branches now, it'd 
 be interesting to think of what people would think of deprecating this option 
 completely now in /trunk in favor of the autofill=yes behavior being the 
 only behavior available. I cannot think of any use cases where the 
 autofill=no behavior might be desirable. That being said, I also might have 
 blinders on so would be curious to here what the rest of the community has to 
 say about it.

   BJ

  --
  Bird's The Word Technologies, Inc.
  http://www.btwtech.com/






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Re: [asterisk-users] Asterisk and the Mitel SX 200 integration

2008-04-11 Thread Alexander Lopez
Jorge is correct you will not get the information need via FXO/FXS
unless you program the Mitel to do DTMF inband. It is possible but a
cludge of a fix at best. We have successfully integrated several Mitel
SX200 and SX2000 switches via the PRI (preferred) or T1 using EM_Wink
(works but you have delays while waiting for the winks. (wink, wink :-)
).

The Mitel is rock-solid and depending on the size of the install a
fork-lift replacement may not be desirable. I would start by replacing
the VM (ActiveVoice) with and Asterisk box, you can give them unified
messaging as well as a stable and current platform ( I have seen the
Octel COV card catch on fire!!) 



 -Original Message-
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of Jorge Mendoza
 Sent: Friday, April 11, 2008 8:32 PM
 To: [EMAIL PROTECTED]; Asterisk Users Mailing List -
Non-Commercial
 Discussion
 Cc: Doug
 Subject: Re: [asterisk-users] Asterisk and the Mitel SX 200
integration
 
 I second Doug advice. Migrate to Asterisk asap.
 We have several Asterisk auto attendant integrated with Mitel, even
 billing using the Mitel's smdr. But voicemail is different. The COV
card
 emulate a SS4 phone and receive information needed for a voice mail
 system. With FXO/FXS ports is not possible receive such information.
 
 Jorge Mendoza
 
 
 John covici wrote:
  Yep, you guessed it, an activvoice system.  Anyway to make Asterisk
  act like that for a while?
 
  Thanks.
 
  on Friday 04/11/2008 Doug([EMAIL PROTECTED]) wrote
At 17:32 4/11/2008, John covici wrote:
 Hi.  One of my clients has an old Mitel SX 200 with a separate
 computer doing the voicemail and auto attendant and integrated
via
 a
 COV card which is in his case an ISA card!
   
Is it an ActiveVoice system?
   
 We would all like to
 migrate to asterisk, but as a first step, can asterisk
integrate
 into
 the Mitel, so it can serve as auto attendant and the voicemail
for
 the
 extensions?
   
We've got a client with the exact same setup.
They have suffered long enough with this
dinosaur.  They are in the process of going
with an all-Asterisk system.
   
You would probably make more money trying an
intermediate step using the SX-200 and Asterisk,
but it would be obviously more costly for them
as well as prolong their misery.
   
It's your call, but I would recommend getting
away from 30 year old technology as fast as
you can run.  The ActiveVoice system is a
cantankerous 20 year old system in itself.
   
You have just received 2 cents worth of advice
for FREE!
   
   
   
   
   
 
 If this is successful we could gradually migrate extensions,
 particularly if we could get the Mitel to talk to asterisk via
one
 of
 its t1 cards.
 
 Any assistance or experience along these lines would be
 appreciated.
 
 --
 Your life is like a penny.  You're going to lose it.  The
question
 is:
 How do
 you spend it?
 
  John Covici
  [EMAIL PROTECTED]
 
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[asterisk-users] X100M never goes on-hook state

2008-04-11 Thread Marlon Dutra
Hi guys,

I've been experiencing a very strange issue with my Digium Card TDM400
as of this week. It has two FXS and two FXO.

The FXO modules (both of them) never goes on-hook after hanging up in
Asterisk. It had worked perfectly well for over four years.

I put an ammeter in series with the line and the card, and immediately
after plugging the connector to the card, I got 26mA in the circuit and
a dial tone from the carrier, where it should be zero amper (on-hook
state).  If a Dial() something, it works perfectly. I can Hangup() the
call, freeing the channel in Asterisk, but the hardware keeps off-hook
forever, locking the line. If I Dial() again, Asterisk opens the line,
sends the DTMFs normally, but it doesn't work since the carrier thinks
I'm still holding the first call.

It behaves exactly the same way with another analog line. If I plug
either of the lines and my other Digium card (TDM2400), it works ok. The
same with my Brazilian DigiVoice FXO card.

Ok, you all might say: your card is damaged, throw it away. Ok, I could
do it, but now comes the funny part:

If I put an DSL filter in series with the line and the card, IT WORKS
PERFECTLY!!! The filter imposes 25 ohms over the circuit. Maybe that's
causing the card to work. When I put the filter and the ammeter in
series, I get zero amper when on-hook and 26 mA when off-hook, that's
the expected behaviour.

I'm not an expert in electricity, so I really don't know why the card is
behaving that way. What does that resistance make for the card to start
working ok? I know the DSL filter isn't only a resistor. Maybe it has
another electrical component that's helping more than the resistor. Just
a guess.

Tomorrow I'll buy a 30-ohm resistor, take the DSL filter off, and test
the card only with the resistor, to check it out.

In order to isolate the problem even more, I plugged the FXO port in one
FXS port. Immediately after plugging it, Asterisk announced at the
console that someone went off-hook at the FXS port. So, it's not really
a carrier issue. The FXS port is perfectly -48V on-hook, and about
20 mA in the circuit when off-hook, closer than the carrier to the
standard values.

Any clue is welcome.

-- 
MARLON DUTRA
Propus
GnuPG ID: 0x3E2060AC pgp.mit.edu
http://www.propus.com.br/
http://hackers.propus.com.br/~marlon/

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Re: [asterisk-users] Asterisk and the Mitel SX 200 integration

2008-04-11 Thread John covici
OK, this is exactly what I would like to do, can you either write me
on or off list for further details.  This would be the first baby step
toward the 20th Century!!

on Friday 04/11/2008 Alexander Lopez([EMAIL PROTECTED]) wrote
  Jorge is correct you will not get the information need via FXO/FXS
  unless you program the Mitel to do DTMF inband. It is possible but a
  cludge of a fix at best. We have successfully integrated several Mitel
  SX200 and SX2000 switches via the PRI (preferred) or T1 using EM_Wink
  (works but you have delays while waiting for the winks. (wink, wink :-)
  ).
  
  The Mitel is rock-solid and depending on the size of the install a
  fork-lift replacement may not be desirable. I would start by replacing
  the VM (ActiveVoice) with and Asterisk box, you can give them unified
  messaging as well as a stable and current platform ( I have seen the
  Octel COV card catch on fire!!) 
  
  
  
   -Original Message-
   From: [EMAIL PROTECTED] [mailto:asterisk-users-
   [EMAIL PROTECTED] On Behalf Of Jorge Mendoza
   Sent: Friday, April 11, 2008 8:32 PM
   To: [EMAIL PROTECTED]; Asterisk Users Mailing List -
  Non-Commercial
   Discussion
   Cc: Doug
   Subject: Re: [asterisk-users] Asterisk and the Mitel SX 200
  integration
   
   I second Doug advice. Migrate to Asterisk asap.
   We have several Asterisk auto attendant integrated with Mitel, even
   billing using the Mitel's smdr. But voicemail is different. The COV
  card
   emulate a SS4 phone and receive information needed for a voice mail
   system. With FXO/FXS ports is not possible receive such information.
   
   Jorge Mendoza
   
   
   John covici wrote:
Yep, you guessed it, an activvoice system.  Anyway to make Asterisk
act like that for a while?
   
Thanks.
   
on Friday 04/11/2008 Doug([EMAIL PROTECTED]) wrote
  At 17:32 4/11/2008, John covici wrote:
   Hi.  One of my clients has an old Mitel SX 200 with a separate
   computer doing the voicemail and auto attendant and integrated
  via
   a
   COV card which is in his case an ISA card!
 
  Is it an ActiveVoice system?
 
   We would all like to
   migrate to asterisk, but as a first step, can asterisk
  integrate
   into
   the Mitel, so it can serve as auto attendant and the voicemail
  for
   the
   extensions?
 
  We've got a client with the exact same setup.
  They have suffered long enough with this
  dinosaur.  They are in the process of going
  with an all-Asterisk system.
 
  You would probably make more money trying an
  intermediate step using the SX-200 and Asterisk,
  but it would be obviously more costly for them
  as well as prolong their misery.
 
  It's your call, but I would recommend getting
  away from 30 year old technology as fast as
  you can run.  The ActiveVoice system is a
  cantankerous 20 year old system in itself.
 
  You have just received 2 cents worth of advice
  for FREE!
 
 
 
 
 
   
   If this is successful we could gradually migrate extensions,
   particularly if we could get the Mitel to talk to asterisk via
  one
   of
   its t1 cards.
   
   Any assistance or experience along these lines would be
   appreciated.
   
   --
   Your life is like a penny.  You're going to lose it.  The
  question
   is:
   How do
   you spend it?
   
John Covici
[EMAIL PROTECTED]
   
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-- 
Your life is like a penny.  You're going to lose it.  The question is:
How do
you spend it?

 John Covici
 [EMAIL PROTECTED]

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Re: [asterisk-users] NAT issue with Fortinet Firewall

2008-04-11 Thread Peder @ NetworkOblivion
FYI, I have probably 10 Fortinet units with multiple SIP phones behind 
each and all of the phones work flawlessly.  As long as the Fortinet is 
ver 3.0 or newer, it does NAT so that you don't need to have nat=yes on 
*.  No pinholes or static nat or anything, it just works.

As a side note, I probably have 20+ Cisco PIX's with the same setup and 
they work flawlessly too.  I've seen a lot of people saying fixup sip 
breaks phones, but not that I have seen.  I just let the PIX do nat and 
it works fine.

Carlos Chavez wrote:
   I have a customer with a Fortinet Firewall that is having stability
 issues with Asterisk and SIP endpoints (PAP2T) outside his network.  
 
   The first issue I see is that Asterisk sees all phones as the IP
 address of the Fortinet.  Since the parameter localnet defines the
 local network and that address falls in that range, how will Asterisk
 treat the endpoints?  I have nat=yes for all phones and
 canreinvite=no as well.  The externip parameter is set to the
 outside public IP address.  Still we have calls with one way audio.
 
   This is the first setup with a firewall that rewrites the IP address of
 the endpoint so I do not know how that is affecting the packet flow.  On
 my other servers I can always see the public IP of the endpoint.
 
 
 
 
 
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