Re: [asterisk-users] How to add contexts in asterisk realtime?

2008-10-24 Thread Olivier
2008/10/24 Steve Murphy [EMAIL PROTECTED]


 Well, if you have 50K extensions, you'll find the trunk/1.6.x versions
 a bit easier to bear in this respect; I've redone the reload process
 so that it takes longer, but the magic is that it locks the dialplan
 and swaps in the new dialplan in about 4-10 microseconds. So, no matter
 the size of the dialplan, literally no interruption to running code
 takes place... But you'll find that you can only do so many restarts
 per unit time...

 That said, I'd still advise using a db if large numbers of non-pattern
 numbers are what's in the extensions... I've not done benchmarks on
 speed, but it could be, that if you use the fast pattern matcher,


how is this fast pattern matcher enabled ?
is it the default pattern matcher in trunk/1.6.x versions ?


 that
 the dialplan lookups could be faster than db lookups. If anybody's
 done any comparisons, let me know...

 murf

 
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Re: [asterisk-users] fax / t38 gateway

2008-10-24 Thread Olivier
2008/10/23 Brendan Martens [EMAIL PROTECTED]

 Indeed I am going for pure voip and trying to figure out how to
 implement t.38, as you suggest.

 On Oct 23, 2008, at 2:08 AM, Olivier wrote:

  I think Brendan is asking about endpoints (how to connect fax
  machines to pure VoIP).
 
  Short answer:
  - you could connect standalone T.38-enabled analog gateways to 1.4,

 Like what? I'm not familiar with this tech, I googled around a bit but
 didn't come up with much. I think I just don't know the lingo yet. :
 ( Could you point out one of these?


Linksys PAP2  or 3102 for instance
or Patton M-ATA

In fact, I would say most analog gateways with FXS port should also support
T.38.
In this case, your setup would be :

ISTP xDSL --- router ---LAN ---Asterisk 1.4 ---LAN ---analog
gateway === fax machine

As you mentioned, your IP Telephony Service Provider, would have to provide
T.30/T.38 conversion so that whenever you're sending or receiving a fax, it
would flow in ou or of your network.



 
  - with 1.6, you can also use an analog board inside a server and
  connect fax machines to this board.

 So basically what you're saying is that to do this (convert the analog
 to t.38) myself I would still need to have analog coming into my
 asterisk server (which makes sense, but doesn't help me avoid paying
 for normal phone lines)... Sounds to me like in this situation t.38
 would be purely for getting faxes around on my own asterisk(s) if that
 became necessary.


What I meant is that, instead of using a separate box for connecting your
own fax machine, you could use an analog board such as :

ITSP xDSL --- router ---LAN ---Asterisk 1.6 w/ FXS board  === fax
machine

Just as previous 1.4 setup, you wouldn't need a separate analog line for
faxing.
But judging from your question, I would add that it's not common to find an
ITSP able to deliver T.38 services (inbound or outbound).
And if you want to be able to switch from one provider to another, or simply
for simplicity, it's recommended practice to dedicate an analog line to
faxing.

You setup becomes :

ITSP xDSL --- router ---LAN ---Asterisk 1.6 w/ FXO-FXS board  ===
fax machine
   ||
PSTN ===

I should also add that if you're having a single fax machine, maybe you
should just connect it to an analog line.





 Which leads me to my other question again, is there some sort of
 internet service that will do the analog to t.38 conversion for me and
 then pass the t.38 on to my asterisk server?


In your previous question you said pure VoIP which implied you had found
such provider.
Here you will some answers :
http://www.voip-info.org/wiki/view/VOIP+Service+Providers+T.38




 
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 Andrew you mentioned something about sip providers that support t.38?
 When you say support, do you mean that they have passthrough turned
 on, or they will actually do an analog t.30 to t.38 conversion for
 you? That may be what I'm after... If you, or anyone else, know of a
 provider that does this could you point me in the right direction?

 Thank you all for your thoughts.

 Brendan Martens


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Re: [asterisk-users] problems with some incoming/outgoing calls

2008-10-24 Thread Tzafrir Cohen
On Thu, Oct 23, 2008 at 11:30:29PM +1100, Fernando Serto wrote:
 Hi,
 
 I've been very puzzled lately. I installed a phone system for a friend
 a few weeks ago, and they're having a problem that I can't get rid of,
 actually 2 problems. Before I go into the problems, let me tell you
 about the setup. It's a pretty small setup with only 4 handsets, all
 Polycom 320s, the server is a Dell SC440 with Intel E2180 CPU (dual
 core, 2GHz) and 512MB Ram. Internet Connection is an ADSL2, with a not
 so reliable ISP in australia. For incoming calls, I had a Digium
 TDM410P with 4xFXO modules and HWEC. Because of these problems, i
 replaced the Digium card with a Sangoma A200D, but it didn't make any
 difference to the problems. All phones are hooked up to a Netgear PoE
 switch.
 
 Almost forgot to mention that this is not my first Asterisk setup, and
 in fact it is my 4th, and I used various SIP handsets before, and also
 different cards (Analog and Digital), so I'm not a total noob.
 
 Let's get to the problems...
 
 1) Some incoming calls cannot be picked up
 Sometimes, incoming calls, coming through the analog card, cannot be
 picked up. All handsets are set to ring at the same time on incoming
 calls. and most of the time, calls can be answered on any of the
 handsets, but maybe 3 or 4 times a day, all handsets will be ringing,
 and you go to one handset to answer the call, you pick the handset,
 and it doesn't answer the call, it keeps ringing, then you go to
 another handset, and still can't pick up, sometimes, you can even try
 all 4 handsets, and no luck. but, at other times, you can't answer on
 the first handset, but you can on another, and it is totally random.
 but people are pretty pissed off for running around to answer a call.
 and what puzzles me is that you can sit around watching logs for
 hours, and it won't happen, other times, it happens 3 times in a row.
 any ideas?

Could you please enable 'sip set debug' in the Asterisk CLI and provide 
a trace?

 
 2) Delay on outgoing calls via SIP
 People have been saying that when they call people, there's a delay
 for the call to be answered. For example, caller dials a number,
 callee answers the ringing phone, but caller is still listening to a
 ringing tone, and after a few seconds (up to 15 seconds) it sounds
 like the callee has just answered the call, when in fact, he had
 already answered a few seconds before. Problem with this is that some
 callees will hangup before the caller starts talking. These calls are
 going via pennytel, in australia, which seems to be a pretty good VOIP
 provider around here, and I've been using it on other setups and never
 had these issues.

Maybe this is a dialplan issue? Any chance you use freepbx? To see if
there's a dialplan issue, use: 'core set verbose 3' in the Asterisk CLI.

-- 
   Tzafrir Cohen
icq#16849755  jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir

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Re: [asterisk-users] Asterisk and Cisco Call Manager Express (CME)

2008-10-24 Thread Steven Howes
On 24 Oct 2008, at 03:57, David Gibbons wrote:
 Dare I ask why you want to do this?

Cheaper than buying an AIM-CUE? And certainly more flexible.

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Re: [asterisk-users] switching from 1.6.0-beta9 to 1.6.0.1 problems

2008-10-24 Thread Enrico Maistro
Hi

I've found a solution for what i think is exactly the same problem here:

http://bugs.digium.com/view.php?id=13491nbn=6

Regards

Enrico

Julien Claassen ha scritto:
 Hello everyone!
I've just switched from Asterisk 1.6.0-beta9 to 1.6.0.1 and my mISDN is 
 not 
 working. Here's what happens, if I try to call the line:
 bach  P[ 1]  -- !! lib: No free channel!
 P[ 1]  -- we have already send Release_complete
I haven't changed the configuration fles. Should I change something there?
If you need more info, just tell me and I'll provide it, if I can.
Kindest regards
  Julien
 
 Music was my first love and it will be my last (John Miles)
 
  FIND MY WEB-PROJECT AT: 
 http://ltsb.sourceforge.net
 the Linux TextBased Studio guide
 === AND MY PERSONAL PAGES AT: ===
 http://www.juliencoder.de
 
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Re: [asterisk-users] Emerging dilema? DID forwarding meets SMS

2008-10-24 Thread Gordon Henderson
On Thu, 23 Oct 2008, Karl Fife wrote:

 We have a number of DID's that do the standard VoIP tricks: ringing
 multiple locations, findme-followme etc.  What is happening more and
 more is that customers call those DID numbers, and draw the reasonable
 conclusion that they are calling mobile numbers because they literally
 can HEAR that the called party is on a mobile.  Consequently many of
 those customers draw the conclusion that they can safely send SMS's to
 those DID numbers.  Naturally the SMS messages disappear into the ether.
 It occurrs to me that relaying SMS messages following dialplan logic may
 become an increasingly common objective.

 I say the SMS messages 'naturally' disappear but maybe I'm just ignorant
 to this topic because it has not been important to us in the past.

Er, they don't dissapear for me. I send a TXT to a landline, the phone 
rings and there is a text to speech robot which reads it out to you, or, 
you can register to not have that happen, and then it sends it to a device 
which decodes the tones and puts it on the phone display. (And by a 
similar method you can send TXTs from a landline phone that has the right 
facilities)

If you don't answer, it tries a few more times, or you can call the number 
and it'll speak it back to you.

Don't you have that facility?

Maybe it depends on country and telco.

 Currently we routinely SEND SMS's from Asterisk triggered by other
 dialplan events.  So far we've never needed to RELAY from one DID to
 another.  Are terrestrial carriers even presented with SMS messages? Is
 anyone using Asterisk to relay SMS messages?

The possibilities probably depend on the country you're in..

Gordon

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Re: [asterisk-users] fax / t38 gateway

2008-10-24 Thread Steve Underwood
Olivier wrote:
 Linksys PAP2  or 3102 for instance
 or Patton M-ATA

 In fact, I would say most analog gateways with FXS port should also 
 support T.38.
 In this case, your setup would be :

That list rather poorly supports your argument. The PAP2 and the PAP2T 
do *not* support T.38, despite numerous arguments you'll find to the 
contrary. Personally I believe Linksys, the manual, and the menus.

Actually T.38 support is far from universal, and a lot of ATAs with 
support are as buggy as a roache nest

Steve


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Re: [asterisk-users] Asterisk and Cisco Call Manager Express (CME)

2008-10-24 Thread David Gibbons
Ahh now I see.

I am a major proponent of Cisco hardware but it works pretty well with * using 
either the SIP image or the SCCP image. I would need to have some pretty 
specific feature needs in order to complicate things with a setup that required 
CME and * to interact.

On the other hand if it's just for fun, that's a different story. And I dare 
say that it does sound like a fun project to take on.

Dave

-Original Message-
From: Stephen Reese [mailto:[EMAIL PROTECTED]
Sent: Thursday, October 23, 2008 11:53 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion; David Gibbons
Subject: Re: [asterisk-users] Asterisk and Cisco Call Manager Express (CME)

On Thu, Oct 23, 2008 at 10:57 PM, David Gibbons [EMAIL PROTECTED] wrote:
 Dare I ask why you want to do this?

 Dave

I know it seems counter intuitive but I've several examples of it
being done and for me it would be for the experience of working with
CME. A lot of companies utilize Cisco hardware, I figure why not check
it out. I enjoy using Asterisk for my SIP server but there are a
number of different configurations out there including using Asterisk
as a Voicemail server and Cisco Call Manger as the device to interface
with the phone rather then having to flash them and all of that even
though I've done it twice and it's not a bad process.

Mainly just curious...

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[asterisk-users] Problems with zaptel/ztdummy/asterisk.

2008-10-24 Thread Richard Horton
Hi,

I've managed to build the zaptel modules including ztdummy; ztdummy is
installing fine in the modules list and the relevant device structures
are present.


lsmod | grep ztdummy gives:-
ztdummy 5160  0
zaptel186916  1 ztdummy
rtc12372  1 ztdummy


Where I'm stuck is I am now at a loss as to how to configure my
/etc/zaptel.conf and /etc/asterisk/zapatel.conf files:-


Zaptel.conf contents are:-
# Autogenerated by /usr/sbin/genzaptelconf -- do not hand edit
# Zaptel Configuration File
#
# This file is parsed by the Zaptel Configurator, ztcfg
#

# It must be in the module loading order


#Span 1: ZTDUMMY/1 ZTDUMMY/1 (source: RTC) 1 (MASTER)

# Global data

loadzone= us
defaultzone = us



Zapatel.conf is blank as i don't know what to put there - found plenty
of references on how to populate both files for hardware based zaptel
cards but very little information on making both config files work
with ztdummy.

Trying to fire up asterisk with the modules loaded:-
[Oct 24 13:36:50]
=
[Oct 24 13:36:50]   == Parsing '/etc/asterisk/asterisk.conf': Parsing
/etc/asterisk/asterisk.conf
[Oct 24 13:36:50] Found
[Oct 24 13:36:50]   == Parsing '/etc/asterisk/extconfig.conf': Parsing
/etc/asterisk/extconfig.conf
[Oct 24 13:36:50] Found
[Oct 24 13:36:50]   == Parsing '/etc/asterisk/logger.conf': Parsing
/etc/asterisk/logger.conf
[Oct 24 13:36:50] Found
[Oct 24 13:36:50] Asterisk Event Logger Started /var/log/asterisk/event_log
[Oct 24 13:36:50] ERROR[12348]: asterisk.c:3009 main: Asterisk has
detected a problem with your Zaptel configuration and will shutdown
for your protection.  You have options:
1. You only have to compile Zaptel support into Asterisk if
you need it.  One option is to recompile without Zaptel support.
2. You only have to load Zaptel drivers if you want to take
advantage of Zaptel services.  One option is to unload zaptel modules
if you don't need them.
3. If you need Zaptel services, you must correctly configure Zaptel.

Without the ztdummy module loaded Asterisk is firing up - but then of
course I can't run the meetme application... which is rather key.

-- 
Richard Horton
Users are like a virus: Each causing a thousand tiny crises until the
host finally dies.
http://www.solstans.co.uk - Solstans Japanese Bobtails and Norwegian Forest Cats
http://www.pbase.com/arimus - My online photogallery

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Re: [asterisk-users] Asterisk and Cisco Call Manager Express (CME)

2008-10-24 Thread Stephen Reese
It's definitely just for fun, I wouldn't think to try to implement
such as setup for a client unless I were really comfortable with the
setup!

On Fri, Oct 24, 2008 at 8:36 AM, David Gibbons [EMAIL PROTECTED] wrote:
 Ahh now I see.

 I am a major proponent of Cisco hardware but it works pretty well with * 
 using either the SIP image or the SCCP image. I would need to have some 
 pretty specific feature needs in order to complicate things with a setup that 
 required CME and * to interact.

 On the other hand if it's just for fun, that's a different story. And I dare 
 say that it does sound like a fun project to take on.

 Dave

 -Original Message-
 From: Stephen Reese [mailto:[EMAIL PROTECTED]
 Sent: Thursday, October 23, 2008 11:53 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion; David Gibbons
 Subject: Re: [asterisk-users] Asterisk and Cisco Call Manager Express (CME)

 On Thu, Oct 23, 2008 at 10:57 PM, David Gibbons [EMAIL PROTECTED] wrote:
 Dare I ask why you want to do this?

 Dave

 I know it seems counter intuitive but I've several examples of it
 being done and for me it would be for the experience of working with
 CME. A lot of companies utilize Cisco hardware, I figure why not check
 it out. I enjoy using Asterisk for my SIP server but there are a
 number of different configurations out there including using Asterisk
 as a Voicemail server and Cisco Call Manger as the device to interface
 with the phone rather then having to flash them and all of that even
 though I've done it twice and it's not a bad process.

 Mainly just curious...

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Re: [asterisk-users] prective dialer

2008-10-24 Thread Alex Balashov
Well, there's no harm in _looking_ at it.

ram wrote:

 look at Vicidial
  
 ram
 
 On Thu, Oct 16, 2008 at 4:46 PM, yavuz yildirim [EMAIL PROTECTED] 
 mailto:[EMAIL PROTECTED] wrote:
 
 hi everybody
 
 This is Yavuz YILDIRIM
 
 I am software developer.I have a some problems in asterisk.
 I am using mysql db. Realtime using asterisk modules. On db i am using
 calling hundred fields for use dial.
 But i don't know how i can automaticly dial this fields on records
 numbers. Who can help me asterisk api and others.
 
 Thank you
 
 
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Evariste Systems
Web: http://www.evaristesys.com/
Tel: (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (706) 338-8599

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Re: [asterisk-users] fax / t38 gateway

2008-10-24 Thread Brendan Martens

I'll look into those devices mentioned.

I think that I have one last question... I don't intend to have a  
hardware fax machine on our end, I really just want it to get to  
asterisk then email it from there. I know this can be done with  
hylafax/iaxmodem etc, I actually have gotten that to work  
intermittently, but supposing I did find an ITSP with t.38 support,  
what would the steps be on the asterisk to receive that fax? I presume  
it would just be something like:


exten = _XX.,n,Answer()
exten = _XX.,n,Wait(3)
exten = _XX.,n,Set(TIFFFILE=/var/spool/faxes/incoming-fax.tif)
exten = _XX.,n,ReceiveFAX(${TIFFFILE})
exten = _XX.,n,Set([EMAIL PROTECTED])
exten = _XX.,n,System('mewencode -e ${TIFFILE} | mail -s fax ${EMAIL}')
exten = _XX.,n,System('rm ${TIFFILE}')


That is what I was trying before I realized that it wouldn't work due  
to ReceiveFAX() expecting t.38, right? But if it were coming in as t. 
38 that is all there would be to it?



Thanks once again for taking the time to answer my questions.

Brendan Martens

On Oct 24, 2008, at 3:22 AM, Olivier wrote:




2008/10/23 Brendan Martens [EMAIL PROTECTED]
Indeed I am going for pure voip and trying to figure out how to
implement t.38, as you suggest.

On Oct 23, 2008, at 2:08 AM, Olivier wrote:

 I think Brendan is asking about endpoints (how to connect fax
 machines to pure VoIP).

 Short answer:
 - you could connect standalone T.38-enabled analog gateways to 1.4,

Like what? I'm not familiar with this tech, I googled around a bit but
didn't come up with much. I think I just don't know the lingo yet. :
( Could you point out one of these?

Linksys PAP2  or 3102 for instance
or Patton M-ATA

In fact, I would say most analog gateways with FXS port should also  
support T.38.

In this case, your setup would be :

ISTP xDSL --- router ---LAN ---Asterisk 1.4 ---LAN --- 
analog gateway === fax machine


As you mentioned, your IP Telephony Service Provider, would have to  
provide T.30/T.38 conversion so that whenever you're sending or  
receiving a fax, it would flow in ou or of your network.




 - with 1.6, you can also use an analog board inside a server and
 connect fax machines to this board.

So basically what you're saying is that to do this (convert the analog
to t.38) myself I would still need to have analog coming into my
asterisk server (which makes sense, but doesn't help me avoid paying
for normal phone lines)... Sounds to me like in this situation t.38
would be purely for getting faxes around on my own asterisk(s) if that
became necessary.

What I meant is that, instead of using a separate box for connecting  
your own fax machine, you could use an analog board such as :


ITSP xDSL --- router ---LAN ---Asterisk 1.6 w/ FXS board   
=== fax machine


Just as previous 1.4 setup, you wouldn't need a separate analog line  
for faxing.
But judging from your question, I would add that it's not common to  
find an ITSP able to deliver T.38 services (inbound or outbound).
And if you want to be able to switch from one provider to another,  
or simply for simplicity, it's recommended practice to dedicate an  
analog line to faxing.


You setup becomes :

ITSP xDSL --- router ---LAN ---Asterisk 1.6 w/ FXO-FXS  
board  === fax machine
   | 
|

PSTN ===

I should also add that if you're having a single fax machine, maybe  
you should just connect it to an analog line.






Which leads me to my other question again, is there some sort of
internet service that will do the analog to t.38 conversion for me and
then pass the t.38 on to my asterisk server?

In your previous question you said pure VoIP which implied you had  
found such provider.

Here you will some answers :
http://www.voip-info.org/wiki/view/VOIP+Service+Providers+T.38





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Andrew you mentioned something about sip providers that support t.38?
When you say support, do you mean that they have passthrough turned
on, or they will actually do an analog t.30 to t.38 conversion for
you? That may be what I'm after... If you, or anyone else, know of a
provider that does this could you point me in the right direction?

Thank you all for your thoughts.

Brendan Martens


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Re: [asterisk-users] fax / t38 gateway

2008-10-24 Thread Brendan Martens
Do you have any recommendations for good ones, or, non-buggy ones?

Brendan Martens

On Oct 24, 2008, at 7:48 AM, Steve Underwood wrote:

 Olivier wrote:
 Linksys PAP2  or 3102 for instance
 or Patton M-ATA

 In fact, I would say most analog gateways with FXS port should also
 support T.38.
 In this case, your setup would be :

 That list rather poorly supports your argument. The PAP2 and the PAP2T
 do *not* support T.38, despite numerous arguments you'll find to the
 contrary. Personally I believe Linksys, the manual, and the menus.

 Actually T.38 support is far from universal, and a lot of ATAs with
 support are as buggy as a roache nest

 Steve


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Re: [asterisk-users] Emerging dilema? DID forwarding meets SMS

2008-10-24 Thread Drew Gibson
Gordon Henderson wrote:
 On Thu, 23 Oct 2008, Karl Fife wrote:
   
 We have a number of DID's that do the standard VoIP tricks: ringing
 multiple locations, findme-followme etc.  What is happening more and
 more is that customers call those DID numbers, and draw the reasonable
 conclusion that they are calling mobile numbers because they literally
 can HEAR that the called party is on a mobile.  Consequently many of
 those customers draw the conclusion that they can safely send SMS's to
 those DID numbers.  Naturally the SMS messages disappear into the ether.
 

 Er, they don't dissapear for me. I send a TXT to a landline, the phone 
 rings and there is a text to speech robot which reads it out to you, or, 

   

 Don't you have that facility?

 Maybe it depends on country and telco.

   

Err, Gordon, you must be in a country from the 21st century.

North America is just beginning to emerge from the mobile Stone Age. 
Some people have heard of text messaging but most think you have to pay 
Blackberry to send emails.

I ran into the issues Karl mentions when trying to txt our ISP contact 
during our office move.
Can anyone clarify how SMS to non-mobile numbers are generally handled 
in North America?
Is it possible to have SMS delivered direct to your landline DIDs? Then 
have Asterisk relay it to the actual mobile DID.


regards,

Drew

-- 
Drew Gibson

Systems Administrator
OANDA Corporation
www.oanda.com


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Re: [asterisk-users] fax / t38 gateway

2008-10-24 Thread Olivier
2008/10/24 Steve Underwood [EMAIL PROTECTED]

 Olivier wrote:
  Linksys PAP2  or 3102 for instance
  or Patton M-ATA
 
  In fact, I would say most analog gateways with FXS port should also
  support T.38.
  In this case, your setup would be :

 That list rather poorly supports your argument.

Yes, you're right : I meant most business analog gateways ...


 The PAP2 and the PAP2T
 do *not* support T.38, despite numerous arguments you'll find to the
 contrary. Personally I believe Linksys, the manual, and the menus.



 Actually T.38 support is far from universal, and a lot of ATAs with
 support are as buggy as a roache nest

 Steve


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Re: [asterisk-users] fax / t38 gateway

2008-10-24 Thread Olivier
2008/10/24 Brendan Martens [EMAIL PROTECTED]

 Do you have any recommendations for good ones, or, non-buggy ones?


It should be wise to also ask your ITSP as T.38 interop is far from easy ...

Would you go with pure-VoIP or would you keep an analog line ?
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[asterisk-users] Freepbx or Trixbox Presentation

2008-10-24 Thread Torintino T
Please does anyone have Freepbx or Trixbox Powerpoint Presentation?
 
Thanks
_
Connect to the next generation of MSN Messenger 
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Re: [asterisk-users] Problems with zaptel/ztdummy/asterisk.

2008-10-24 Thread Tzafrir Cohen
On Fri, Oct 24, 2008 at 01:38:14PM +0100, Richard Horton wrote:
 Hi,
 
 I've managed to build the zaptel modules including ztdummy; ztdummy is
 installing fine in the modules list and the relevant device structures
 are present.
 
 
 lsmod | grep ztdummy gives:-
 ztdummy 5160  0
 zaptel186916  1 ztdummy
 rtc12372  1 ztdummy
 
 
 Where I'm stuck is I am now at a loss as to how to configure my
 /etc/zaptel.conf and /etc/asterisk/zapatel.conf files:-
 
 
 Zaptel.conf contents are:-
 # Autogenerated by /usr/sbin/genzaptelconf -- do not hand edit
 # Zaptel Configuration File
 #
 # This file is parsed by the Zaptel Configurator, ztcfg
 #
 
 # It must be in the module loading order
 
 
 #Span 1: ZTDUMMY/1 ZTDUMMY/1 (source: RTC) 1 (MASTER)
 
 # Global data
 
 loadzone= us
 defaultzone = us
 
 
 
 Zapatel.conf is blank as i don't know what to put there - found plenty
 of references on how to populate both files for hardware based zaptel
 cards but very little information on making both config files work
 with ztdummy.

I can't think of a useful reason for you to actually run ztcfg . That
file, or a blank file will  do fine.

 
 Trying to fire up asterisk with the modules loaded:-
 [Oct 24 13:36:50]
 =
 [Oct 24 13:36:50]   == Parsing '/etc/asterisk/asterisk.conf': Parsing
 /etc/asterisk/asterisk.conf
 [Oct 24 13:36:50] Found
 [Oct 24 13:36:50]   == Parsing '/etc/asterisk/extconfig.conf': Parsing
 /etc/asterisk/extconfig.conf
 [Oct 24 13:36:50] Found
 [Oct 24 13:36:50]   == Parsing '/etc/asterisk/logger.conf': Parsing
 /etc/asterisk/logger.conf
 [Oct 24 13:36:50] Found
 [Oct 24 13:36:50] Asterisk Event Logger Started /var/log/asterisk/event_log
 [Oct 24 13:36:50] ERROR[12348]: asterisk.c:3009 main: Asterisk has
 detected a problem with your Zaptel configuration and will shutdown
 for your protection.  You have options:
 1. You only have to compile Zaptel support into Asterisk if
 you need it.  One option is to recompile without Zaptel support.
 2. You only have to load Zaptel drivers if you want to take
 advantage of Zaptel services.  One option is to unload zaptel modules
 if you don't need them.
 3. If you need Zaptel services, you must correctly configure Zaptel.
 
 Without the ztdummy module loaded Asterisk is firing up - but then of
 course I can't run the meetme application... which is rather key.

Try running zttest . Does it print anything or is simply hung?

-- 
   Tzafrir Cohen
icq#16849755  jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir

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Re: [asterisk-users] SIP channels seem not to close after call is finished

2008-10-24 Thread Daniel - Asterisk
I've restarted the service and zombie channels were killed.

Daniel

On Wed, Oct 15, 2008 at 3:29 PM, Steve Murphy [EMAIL PROTECTED] wrote:

 On Tue, 2008-10-14 at 17:24 -0500, Daniel - Asterisk wrote:
  Hello everyone,
 
  I'm getting DIALSTATUS=CHANUNAVAIL when a call is trying to get one of
  my queue interfaces, despite the fact it is free at that time, can you
  give help?
   1. I see many sip channels from that extension:
  [EMAIL PROTECTED] asterisk -rx sip show channels |grep 648
 
  Peer   User/ANRCall ID  Seq (Tx/Rx)
  Format   Hold Last Message
  192.168.25.29648 7c24869b010  00102/0  0x2 (gsm)
  No   Tx: ACK
  192.168.25.29648 26e8187a0a4  00102/0  0x0 (nothing)
  No   Tx: CANCEL
  192.168.25.29648 5289c52b77e  00102/0  0x0 (nothing)
  No   Tx: CANCEL
  192.168.25.29648 7a6243bc21e  00102/0  0x0 (nothing)
  No   Tx: CANCEL
  192.168.25.29648 32bcf3ea3f9  00102/0  0x0 (nothing)
  No   Tx: CANCEL
  192.168.25.29648 21ff7be5355  00102/0  0x0 (nothing)
  No   Tx: CANCEL
  192.168.25.29648 04725bda23e  00102/0  0x0 (nothing)
  No   Tx: CANCEL
  192.168.25.29648 2e9a9db559c  00102/0  0x0 (nothing)
  No   Tx: CANCEL
  192.168.25.29648 7fab5e8044d  00102/0  0x0 (nothing)
  No   Tx: CANCEL
  192.168.25.29648 11313fc173a  00102/0  0x0 (nothing)
  No   Tx: CANCEL
 
  2. Asterisk version: 1.4.21.1

 These look a lot like the Zombie Channel Bloating Death problems
 we attacked over the last few weeks. Please see if the latest svn
 version
 of 1.4 has these problems still. In high-volume systems, this looked
 like
 a huge memory leak that would lead to death by swiftly using up memory,
 file descriptors, etc. until Asterisk ran out of virtual memory and
 crashed.

 There are a couple of code paths, one leaves CANCELED channels lying
 around, the other BYE'd channels.

 murf

 
  3. I'm using SIP realtime peers, sip.conf configuration follows:
 
 
  [general]
  bindport=5060
  bindaddr=0.0.0.0
  context=default
  language=es
  rtcachefriends=yes
  disallow=all
  allow=ulaw
  allow=alaw
  allow=gsm
  rtpholdtimeout=300
  rtptimeout=300
  dtmfmode=rfc2833
  videosupport=yes
  progressinband=yes
  allowsubscribe=yes
  subscribecontext=extensiones
  notifyringing=yes
  notifyhold= yes
  limitonpeers= yes
 
 
  Daniel Arohuanca Lagos
  +51 1 994149553
  Lima-Peru
 
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 --
 Steve Murphy
 Software Developer
 Digium

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[asterisk-users] Advice on ISDN and Asterisk in the UK

2008-10-24 Thread Phil Knighton
Hello all
 
What I'm looking for is some plain speaking advice on ISDN.
 
Currently using 4 analog lines connecting via a four port TDM400P FXO card.  We 
need to physically move our installations, and on requesting the analog lines 
be moved - our telco (BT) is suggesting we replace our analog lines with ISDN2. 
 We would have 3 x ISDN2 connections, giving us six voice channels.  They've 
even offered us free installation of the lines (as opposed to a £560 charge for 
moving the analog lines!)
 
What hardware would you recommend in the Asterisk box?  I don't mind admitting 
I'm a newb and a lot of the info I've found is over my head.  I've been looking 
at a TE410P - would this achieve what I want which is to connect the 3 ISDN2 
connections, giving me six voice channels?
 
Assuming the TE410P is what I'm looking for (or an equivalent - suggestions?) 
what are the basic points for what I would need to change in my current config?
 
Any help or suggestions would be gratefully appreciated :-)
 
Cheers
 
Phil
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Re: [asterisk-users] fax / t38 gateway

2008-10-24 Thread Senad Jordanovic
Olivier wrote:
 
 
 2008/10/24 Brendan Martens [EMAIL PROTECTED] 
 mailto:[EMAIL PROTECTED]
 
 Do you have any recommendations for good ones, or, non-buggy ones?

Some of or resellers are using 2102 apparently with no issues :)



Senad
www.bicomsystems.com


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Re: [asterisk-users] Emerging dilema? DID forwarding meets SMS

2008-10-24 Thread Gordon Henderson
On Fri, 24 Oct 2008, Drew Gibson wrote:

 Gordon Henderson wrote:
 On Thu, 23 Oct 2008, Karl Fife wrote:

 We have a number of DID's that do the standard VoIP tricks: ringing
 multiple locations, findme-followme etc.  What is happening more and
 more is that customers call those DID numbers, and draw the reasonable
 conclusion that they are calling mobile numbers because they literally
 can HEAR that the called party is on a mobile.  Consequently many of
 those customers draw the conclusion that they can safely send SMS's to
 those DID numbers.  Naturally the SMS messages disappear into the ether.

 Er, they don't dissapear for me. I send a TXT to a landline, the phone
 rings and there is a text to speech robot which reads it out to you, or,

 Don't you have that facility?

 Maybe it depends on country and telco.

 Err, Gordon, you must be in a country from the 21st century.

The UK, and while BT do have their faults, they do have some handy 
features...

 North America is just beginning to emerge from the mobile Stone Age.
 Some people have heard of text messaging but most think you have to pay
 Blackberry to send emails.

I'm sorry. Keep banging the rocks together guys...

Last time I visited I was frustrated by the lack of TXTability - too many 
standards, too many carriers not giving you the full service... The weird 
thing is that if you have a more or less universal TXTing coverage it 
would literally take off overnight. It did in the UK when the 4 main 
operators got together and let TXTs pass between then. I think the latest 
stats are something stupid like over a billion TXTs a week in the UK 
now...

http://uk.gizmodo.com/2007/11/06/one_billion_text_messages_sent.html

However, I've just tried with my VoIP carrier and they just vanish. Might 
drop them an email and ask about it...

 I ran into the issues Karl mentions when trying to txt our ISP contact
 during our office move.
 Can anyone clarify how SMS to non-mobile numbers are generally handled
 in North America?
 Is it possible to have SMS delivered direct to your landline DIDs? Then
 have Asterisk relay it to the actual mobile DID.

If not, there's got to be a killer app in there somewhere if you can 
figure out a revenue generation mechanism...

Gordon

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Re: [asterisk-users] Advice on ISDN and Asterisk in the UK

2008-10-24 Thread Andres
Phil Knighton wrote:

 Hello all
  
 What I'm looking for is some plain speaking advice on ISDN.
  
 Currently using 4 analog lines connecting via a four port TDM400P FXO 
 card.  We need to physically move our installations, and on requesting 
 the analog lines be moved - our telco (BT) is suggesting we replace 
 our analog lines with ISDN2.  We would have 3 x ISDN2 connections, 
 giving us six voice channels.  They've even offered us free 
 installation of the lines (as opposed to a £560 charge for moving the 
 analog lines!)
  
 What hardware would you recommend in the Asterisk box?  I don't mind 
 admitting I'm a newb and a lot of the info I've found is over my 
 head.  I've been looking at a TE410P - would this achieve what I want 
 which is to connect the 3 ISDN2 connections, giving me six voice channels?
  
 Assuming the TE410P is what I'm looking for (or an equivalent - 
 suggestions?) what are the basic points for what I would need to 
 change in my current config?

I recommend the Sangoma A500 with Echo Cancel.  The TE410P is not what 
your are looking for since its for PRI service.  What BT is offering you 
is BRI service.  The Sangoma Wiki will tell you what configs need to me 
made.  http://wiki.sangoma.com/sangoma-wanpipe-smg-asterisk-bri-installation

Andres
http://www.neuroredes.com

  
 Any help or suggestions would be gratefully appreciated :-)
  
 Cheers
  
 Phil



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Re: [asterisk-users] Advice on ISDN and Asterisk in the UK

2008-10-24 Thread Gordon Henderson

On Fri, 24 Oct 2008, Phil Knighton wrote:


Hello all

What I'm looking for is some plain speaking advice on ISDN.

Currently using 4 analog lines connecting via a four port TDM400P FXO 
card.  We need to physically move our installations, and on requesting 
the analog lines be moved - our telco (BT) is suggesting we replace our 
analog lines with ISDN2.  We would have 3 x ISDN2 connections, giving us 
six voice channels.  They've even offered us free installation of the 
lines (as opposed to a £560 charge for moving the analog lines!)


BT are sounding desperate! (And why go from 4 channels to 6?) Also watch 
out what they tie you in for - I suspect they'll offer the free 
installation if you sign up for a 5-year contract. One of my clients was 
offered that recently...


What hardware would you recommend in the Asterisk box?  I don't mind 
admitting I'm a newb and a lot of the info I've found is over my head. 
I've been looking at a TE410P - would this achieve what I want which is 
to connect the 3 ISDN2 connections, giving me six voice channels?


Same hardware you currently have, but with an ISDN2 card rather than 
TDM400.


I use the mISDN drivers, and for the most-part they seem OK. Last one I 
bought was an openVox B200P from Voipon.co.uk. You'd need the B400P for 6 
channels (3 ports)


Assuming the TE410P is what I'm looking for (or an equivalent - 
suggestions?) what are the basic points for what I would need to change 
in my current config?


Compile/install/load the mISDN drivers and then add in the configs. It's a 
bit fiddly, but seems to work OK. I did have some compile issues with the 
latest mISDN drivers though.


Or port it into VoIP and wave at BT ...


Gordon
--
www.drogon.net
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Re: [asterisk-users] Advice on ISDN and Asterisk in the UK

2008-10-24 Thread Dave Cotton
Andres wrote:
 Phil Knighton wrote:
 
 Hello all
  
 What I'm looking for is some plain speaking advice on ISDN.
  
 Currently using 4 analog lines connecting via a four port TDM400P FXO 
 card.  We need to physically move our installations, and on requesting 
 the analog lines be moved - our telco (BT) is suggesting we replace 
 our analog lines with ISDN2.  We would have 3 x ISDN2 connections, 
 giving us six voice channels.  They've even offered us free 
 installation of the lines (as opposed to a £560 charge for moving the 
 analog lines!)
  
 What hardware would you recommend in the Asterisk box?  I don't mind 
 admitting I'm a newb and a lot of the info I've found is over my 
 head.  I've been looking at a TE410P - would this achieve what I want 
 which is to connect the 3 ISDN2 connections, giving me six voice channels?
  
 Assuming the TE410P is what I'm looking for (or an equivalent - 
 suggestions?) what are the basic points for what I would need to 
 change in my current config?
 
 I recommend the Sangoma A500 with Echo Cancel.  The TE410P is not what 
 your are looking for since its for PRI service.  What BT is offering you 
 is BRI service.  The Sangoma Wiki will tell you what configs need to me 
 made.  http://wiki.sangoma.com/sangoma-wanpipe-smg-asterisk-bri-installation

He probably got confused with the B410P which is BRI, as far as working
well on BT I can't say but I've used it with France Telecom with no
problems.

DC


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Re: [asterisk-users] fax / t38 gateway

2008-10-24 Thread Wilton Helm
I've been following this thread and trying to sort out what is wanted, what is 
available, and why.  Comments to the following would be appreciated and might 
be useful to others.

1.  Why would anyone originate a FAX via VoIP?  If it has to go through a bunch 
of translation steps at both ends, it would seem better to simply scan the 
document (assuming it isn't in electronic form to begin with) and attach it to 
an E-Mail.

2.  Why would anyone terminate a FAX call coming through Asterisk in a FAX 
machine?  Isn't there a way to capture it electronically?  If so, it seems that 
putting the electronic documents in a queue where people can open them, save 
them, and if they wish, print them would be much more useful (and planet 
friendly, since a lot aren't worth putting on paper).

IMHO, there are only three realistic needs:

A.  Electronic end to end document transfer which is best done with E-Mail and 
not telephony.

B.  Receipt of FAX from outside (old school) sources, which is best done 
electronically.

C. Generation of FAX to outside (old school) destination, which could be done 
either electronically or in the traditional manner.

If end to end FAX is desired, is there any reason why Asterisk should treat it 
any differently than any other call?  The FAX machines on each end generate and 
decode the information, VoIP is simply an audio channel through which is passes.

I don't know what T38 defines or implies, but if it is anything other than how 
to electronically decode a voice call that happens to contain FAX information 
(rather than passing it on to a real FAX machine) then I'm not sure what use it 
is.  It would seem to me that the OP needs a way to electronically capture 
calls that turn out to be FAXes.

Wilton
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Re: [asterisk-users] Advice on ISDN and Asterisk in the UK

2008-10-24 Thread Alan Lord
Phil Knighton wrote:
 Hello all
  
 What I'm looking for is some plain speaking advice on ISDN.
  
 Currently using 4 analog lines connecting via a four port TDM400P FXO 
 card.  We need to physically move our installations, and on requesting 
 the analog lines be moved - our telco (BT) is suggesting we replace our 
 analog lines with ISDN2.  We would have 3 x ISDN2 connections, giving us 
 six voice channels.  They've even offered us free installation of the 
 lines (as opposed to a £560 charge for moving the analog lines!)

Wow, you are lucky.

I used to have an ISDN-2 line into my home office. BT wrote to me about 
2 years ago and said they were discontinuing the service. They converted 
my dual channel BRI back into a single POTS.

I built a little Asterisk server, stuck an X100p in it for backup calls 
should my broadband go down (on a separate POTS line) and got two 
non-geo 0844 IAX trunks for free instead.

Who lost out there then?

Cheers

Alan


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Re: [asterisk-users] fax / t38 gateway

2008-10-24 Thread Daniel Hazelbaker

On Oct 24, 2008, at 9:49 AM, Wilton Helm wrote:

I've been following this thread and trying to sort out what is  
wanted, what is available, and why.  Comments to the following would  
be appreciated and might be useful to others.


1.  Why would anyone originate a FAX via VoIP?  If it has to go  
through a bunch of translation steps at both ends, it would seem  
better to simply scan the document (assuming it isn't in electronic  
form to begin with) and attach it to an E-Mail.


2.  Why would anyone terminate a FAX call coming through Asterisk in  
a FAX machine?  Isn't there a way to capture it electronically?  If  
so, it seems that putting the electronic documents in a queue where  
people can open them, save them, and if they wish, print them would  
be much more useful (and planet friendly, since a lot aren't worth  
putting on paper).


I can answer both of those with a single point.  We just switched  
(entirely) to Asterisk a few weeks ago.  We looked, very briefly, at  
various ways to get rid of the physical, analog, fax machines.  They  
all ended with the answer People can't figure out e-mail as it is,  
they aren't going to figure out how to fax via e-mail..


What we need is a pure VoIP fax machine.

Daniel


Wilton
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Re: [asterisk-users] Problems with zaptel/ztdummy/asterisk.

2008-10-24 Thread Richard Horton
2008/10/24 Tzafrir Cohen [EMAIL PROTECTED]:
 On Fri, Oct 24, 2008 at 01:38:14PM +0100, Richard Horton wrote:

 Try running zttest . Does it print anything or is simply hung?

Hangs - I also found after sending my message my syslog filling up
with rtc interupt missed messages - don't think my particular
configuration will work ztdummy, going to try switching to our
production spec kit rather than my dev box on Monday to see if (as I
hope) its a hardware related issue.

Sorry for disturbing people
-- 
Richard Horton
Users are like a virus: Each causing a thousand tiny crises until the
host finally dies.
http://www.solstans.co.uk - Solstans Japanese Bobtails and Norwegian Forest Cats
http://www.pbase.com/arimus - My online photogallery

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[asterisk-users] Agents log in afterhours

2008-10-24 Thread Ing . Jorge S Alanís Garza
Hi all,

 

I received a report of a client which stated that two of its agents are
“logging in” to the queues when they actually aren’t there working. They
appeared to be logged on all night. They thought they weren’t logging off
correctly, but they checked one of them and he was following the procedure.
Any ideas of what can be happening?  Is there a way to prevent logins to
queues afterhours?

 

Thanks,

 

Jorge Santiago Alanís Garza 
Innovación y Desarrollo 
 mailto:[EMAIL PROTECTED]
[EMAIL PROTECTED]

 

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Re: [asterisk-users] Panasonic x Asterisk ... NO PROBLEM!

2008-10-24 Thread Richard Scobie


Jonn R Taylor wrote:
 Install a T1 between the Panasonic and Asterisk and program the T1 in the 
 Panasonic as a other custom PBX. VOIP card would be the best.
 
 Jonn

One thing to beware of with the Panasonic VoIP card, is that I have 
found no way of getting it to pass out of band DTMF, possibly because it 
handles this in a proprietary way.

This has been my experience with a TDA100 and VoIP card.

Regards,

Richard

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Re: [asterisk-users] fax / t38 gateway

2008-10-24 Thread Wilton Helm
 People can't figure out e-mail as it is, they aren't going to figure out how 
 to fax via e-mail..

I can understand people saying that.  Myself, I'd take E-Mail any day.  I've 
been messing with FAX at various facilities for years, and have found it 
unreliable, as have most people I talk to.  Nobody knows of the FAX actually 
went through, and if it did, whether the result was readable on the other end, 
not to mention if the wrong person grabbed it, or accidentally threw it away 
with some SPAM FAX.

Oh well, each to his own.

Wilton
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Re: [asterisk-users] Advice on ISDN and Asterisk in the UK

2008-10-24 Thread Gordon Henderson

On Fri, 24 Oct 2008, Alan Lord wrote:


Phil Knighton wrote:

Hello all

What I'm looking for is some plain speaking advice on ISDN.

Currently using 4 analog lines connecting via a four port TDM400P FXO
card.  We need to physically move our installations, and on requesting
the analog lines be moved - our telco (BT) is suggesting we replace our
analog lines with ISDN2.  We would have 3 x ISDN2 connections, giving us
six voice channels.  They've even offered us free installation of the
lines (as opposed to a £560 charge for moving the analog lines!)


Wow, you are lucky.

I used to have an ISDN-2 line into my home office. BT wrote to me about
2 years ago and said they were discontinuing the service. They converted
my dual channel BRI back into a single POTS.


Sure it was ISDN2e and not Home or Business Highway? They killed off an 
the HH and BG lines some time back and converted them back to POTS. I've 
no idea why - I'd cancelled my HH line some time before the cut-off date.



I built a little Asterisk server, stuck an X100p in it for backup calls
should my broadband go down (on a separate POTS line) and got two
non-geo 0844 IAX trunks for free instead.

Who lost out there then?


Well, quite. BT have their good points, but also their stupidly bad points 
too.


They phone me up once a month at present and ask me why I'm not placing 
any outgoing calls with them. When I try to tell them why, (because I run 
my own phone company!) because my reply is not in the script, they just 
hang up on me.


Gordon
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[asterisk-users] OT: Disable Polycom 650 Forward Softkey

2008-10-24 Thread Bill Andersen
I've got a problem that keeps popping up with my reception phone.

It is a IP 650 and the receptionist - on three occassions - has accidentally

hit the Forward softkey just before she enters the Page All keystrokes

and then all future calls get routed as an overhead page.

 

I will admit, the first time it happened, I was totally stumped.  Why the

heck did I have customers yelling Hello, Hello, can you hear me over

every single Polycom in the building.  In retrospect, it was pretty funny.

 

However, now that it has happened three, count 'em, three times, I've

got to figure out how to disable that softkey.

 

I've looked through the sip.cfg file and can't seem to figure out what

option would remove that softkey.  Has anyone ever had to do this?

 

What feature should I disable? 

 

TIA

 

Bill

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Re: [asterisk-users] OT: Disable Polycom 650 Forward Softkey

2008-10-24 Thread Darryl Dunkin
In your phone configuration file, for all lines:

   divert

   divert.fwd.1.enabled = 0

   divert.fwd.2.enabled = 0

   divert.fwd.3.enabled = 0

   divert.fwd.4.enabled = 0

   divert.fwd.5.enabled = 0

   divert.fwd.6.enabled = 0

   /

 

The worst part is this is the same softkey as 'hangup', bad design
Polycom! When the remote user hangs up first and you use the softkey to
hangup as well, you accidently end up forwarding somewhere (users freak
out and hit random keys).

 

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Bill
Andersen
Sent: Friday, October 24, 2008 13:12
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: [asterisk-users] OT: Disable Polycom 650 Forward Softkey

 

I've got a problem that keeps popping up with my reception phone.

It is a IP 650 and the receptionist - on three occassions - has
accidentally

hit the Forward softkey just before she enters the Page All
keystrokes

and then all future calls get routed as an overhead page.

 

I will admit, the first time it happened, I was totally stumped.  Why
the

heck did I have customers yelling Hello, Hello, can you hear me over

every single Polycom in the building.  In retrospect, it was pretty
funny.

 

However, now that it has happened three, count 'em, three times, I've

got to figure out how to disable that softkey.

 

I've looked through the sip.cfg file and can't seem to figure out what

option would remove that softkey.  Has anyone ever had to do this?

 

What feature should I disable? 

 

TIA

 

Bill

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Re: [asterisk-users] Sonicwall potentially causing long ping times to SIP phones

2008-10-24 Thread Bill Michaelson

Kristian Kielhofner wrote:


On 10/23/08, Bruce Komito [EMAIL PROTECTED] wrote:
  

 We've had LOTS of problems with Sonicwalls doing bad things to SIP and RTP
  connections.  I've seen the delay thing, as well as the Sonicwall throwing
  away entries from the ARP table because of inactivity.  I've also seen
  sporadic, intermittent problems with transfer from one phone to another.
  I have no doubt that a new, properly configured Sonicwall can be made to
  function properly in a VoIP environment, but we are not Sonicwall experts,
  nor are many of the purported experts.  In every case where we've had
  problems with VoIP behind a Sonicwall, the problems ALL disappear when we
  put the phones on a LAN segment that does not pass through the Sonicwall.
  So, now that's our going in position.  If it works, great, but if it
  doesn't, our solution is to take the Sonicwall out of the picture.

  My $.02 .

  Bruce Komito
  WPTI Telecom
  (775) 236-5815


I wouldn't single out SonicWalls when it comes to breaking SIP 
traffic. Most of the anything but simple PAT devices I've seen that 
implement any SIP specific fixups usually end up breaking something 
along the line. Unless the product is from a company where SIP is 
their core competency (like Ingate, or /maybe/ Cisco) it's best to 
stay away and/or disable the SIP specific fixups wherever possible. 
I'm looking forward to the day when SIP-TLS is the norm and these 
devices have no idea what kind of traffic is flowing through them!

-
I sympathize, especially since a client of mine is facing the same 
situation. A potential update to their configuration involves exactly 
what you (Kristian) suggest: layering TLS in-between. I've run SIP/RTP 
and IAX over openVPN without issue routinely. What worries me is that 
the problem is not related to SIP awareness, and that some erratic 
performance by the Sonicwall that is benign in most circumstances 
manifests as a quality issue when carrying media streams. Seems 
unlikely, but does anybody have any clarity on this?




smime.p7s
Description: S/MIME Cryptographic Signature
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Re: [asterisk-users] Sonicwall potentially causing long ping timesto SIP phones

2008-10-24 Thread Darryl Dunkin
From my experience, Sonicwall is a nightmare with SIP if you do not have 
Enhanced OS.

General rules I use:
-Do not use SIP transformations (the VOIP tab), these cause random RTP issues, 
and once you start forwarding calls between users, all things go to heck. You 
are better off using NAT/qualify in your sip.conf.
-Do not use SonicOS Standard (all new Sonicwalls should come with Enhanced now 
anyway) as there is no method to increase the timeout for UDP rules, this will 
never be added to this firmware
-In SonicOS Enhanced, create inbound and outbound permit rules for all UDP 
traffic to your PBX (assuming it is on the WAN side), set the UDP timeout to 
300 or more, this covers SIP and RTP, but you can be more specific if you prefer

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Bill Michaelson
Sent: Friday, October 24, 2008 13:41
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] Sonicwall potentially causing long ping timesto 
SIP phones

Kristian Kielhofner wrote:
On 10/23/08, Bruce Komito [EMAIL PROTECTED] wrote:
  
 We've had LOTS of problems with Sonicwalls doing bad things to SIP and RTP
  connections.  I've seen the delay thing, as well as the Sonicwall throwing
  away entries from the ARP table because of inactivity.  I've also seen
  sporadic, intermittent problems with transfer from one phone to another.
  I have no doubt that a new, properly configured Sonicwall can be made to
  function properly in a VoIP environment, but we are not Sonicwall experts,
  nor are many of the purported experts.  In every case where we've had
  problems with VoIP behind a Sonicwall, the problems ALL disappear when we
  put the phones on a LAN segment that does not pass through the Sonicwall.
  So, now that's our going in position.  If it works, great, but if it
  doesn't, our solution is to take the Sonicwall out of the picture.

  My $.02 .

  Bruce Komito
  WPTI Telecom
  (775) 236-5815


I wouldn't single out SonicWalls when it comes to breaking SIP traffic. Most of 
the anything but simple PAT devices I've seen that implement any SIP specific 
fixups usually end up breaking something along the line. Unless the product is 
from a company where SIP is their core competency (like Ingate, or /maybe/ 
Cisco) it's best to stay away and/or disable the SIP specific fixups wherever 
possible. I'm looking forward to the day when SIP-TLS is the norm and these 
devices have no idea what kind of traffic is flowing through them! 
-
I sympathize, especially since a client of mine is facing the same situation.  
A potential update to their configuration involves exactly what you (Kristian) 
suggest: layering TLS in-between.  I've run SIP/RTP and IAX over openVPN 
without issue routinely.  What worries me is that the problem is not related to 
SIP awareness, and that some erratic performance by the Sonicwall that is 
benign in most circumstances manifests as a quality issue when carrying media 
streams.  Seems unlikely, but does anybody have any clarity on this?

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Re: [asterisk-users] OT: Disable Polycom 650 Forward Softkey

2008-10-24 Thread John Todd

On Oct 24, 2008, at 1:12 PM, Bill Andersen wrote:

 I've got a problem that keeps popping up with my reception phone.
 It is a IP 650 and the receptionist - on three occassions - has  
 accidentally
 hit the Forward softkey just before she enters the Page All  
 keystrokes
 and then all future calls get routed as an overhead page.

 I will admit, the first time it happened, I was totally stumped.   
 Why the
 heck did I have customers yelling Hello, Hello, can you hear me over
 every single Polycom in the building.  In retrospect, it was pretty  
 funny.

 However, now that it has happened three, count 'em, three times, I've
 got to figure out how to disable that softkey.

 I've looked through the sip.cfg file and can't seem to figure out  
 what
 option would remove that softkey.  Has anyone ever had to do this?

 What feature should I disable?

 TIA

 Bill

Instead of disabling the keys on the phone, why not just put logic in  
your dialplan that refuses calls to the paging extension except when  
the originator is a handset?   If the call != handset originated, then  
send to the voicemail of the handset that bounced the call.  You could  
possibly do this based on caller ID.  This keeps the functionality of  
the forward and page keys, without leading to the unusual  
circumstances you describe.

(and it's good practice to figure out what happens in bogus loop  
events, anyway - what if someone forwards their handset back to the  
main number?  Or to a number that doesn't exist?  It should _probaby_  
then go to the voicemail box of the forwarding extension or user.)

JT

---
John Todd
[EMAIL PROTECTED]+1-256-428-6083
Asterisk Open Source Community Director





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Re: [asterisk-users] OT: Disable Polycom 650 Forward Softkey

2008-10-24 Thread Bill Andersen
That did the trick.  And yes, I agree it is a very poor design.  After
looking at how

it all transpired, it made more sense as to why it has happened lately.  I
recently

purchased a wireless headset for the receptionist.  She would not use her
corded

headset because she also does some filing and it kept her mobility down.
With

the wireless headset, she can move around so she will actually use it.

 

As a side effect, she doesn't lift the handset anymore and is now using the

Answer and Hangup softkeys.  Aaah. So That's why it just all of a

sudden started happening.   I knew there would be a downside to that

wireless headset :)

 

Thanks again.

 

Bill

 

 

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Darryl Dunkin
Sent: Friday, October 24, 2008 3:19 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] OT: Disable Polycom 650 Forward Softkey

 

In your phone configuration file, for all lines:

   divert

   divert.fwd.1.enabled = 0

   divert.fwd.2.enabled = 0

   divert.fwd.3.enabled = 0

   divert.fwd.4.enabled = 0

   divert.fwd.5.enabled = 0

   divert.fwd.6.enabled = 0

   /

 

The worst part is this is the same softkey as 'hangup', bad design Polycom!
When the remote user hangs up first and you use the softkey to hangup as
well, you accidently end up forwarding somewhere (users freak out and hit
random keys).

 

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Bill Andersen
Sent: Friday, October 24, 2008 13:12
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: [asterisk-users] OT: Disable Polycom 650 Forward Softkey

 

I've got a problem that keeps popping up with my reception phone.

It is a IP 650 and the receptionist - on three occassions - has accidentally

hit the Forward softkey just before she enters the Page All keystrokes

and then all future calls get routed as an overhead page.

 

I will admit, the first time it happened, I was totally stumped.  Why the

heck did I have customers yelling Hello, Hello, can you hear me over

every single Polycom in the building.  In retrospect, it was pretty funny.

 

However, now that it has happened three, count 'em, three times, I've

got to figure out how to disable that softkey.

 

I've looked through the sip.cfg file and can't seem to figure out what

option would remove that softkey.  Has anyone ever had to do this?

 

What feature should I disable? 

 

TIA

 

Bill

 

TOP: That did the trick.

 

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Re: [asterisk-users] Panasonic x Asterisk ... NO PROBLEM!

2008-10-24 Thread Torintino T
Can i install Asterisk beside Nortel PCM, just for recording all calls on E1 
(incoming and outgoing calls)
I want to get the E1 into Asterisk (Digium)

how can this scenario be achieved in details please ?



 Date: Sat, 25 Oct 2008 07:42:09 +1300
 From: [EMAIL PROTECTED]
 To: asterisk-users@lists.digium.com
 Subject: Re: [asterisk-users] Panasonic x Asterisk ... NO PROBLEM!
 
 
 
 Jonn R Taylor wrote:
  Install a T1 between the Panasonic and Asterisk and program the T1 in the 
  Panasonic as a other custom PBX. VOIP card would be the best.
  
  Jonn
 
 One thing to beware of with the Panasonic VoIP card, is that I have 
 found no way of getting it to pass out of band DTMF, possibly because it 
 handles this in a proprietary way.
 
 This has been my experience with a TDA100 and VoIP card.
 
 Regards,
 
 Richard
 
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Re: [asterisk-users] Emerging dilema? DID forwarding meets SMS

2008-10-24 Thread John Todd

On Oct 24, 2008, at 9:29 AM, Gordon Henderson wrote:

 On Fri, 24 Oct 2008, Drew Gibson wrote:

 Gordon Henderson wrote:
 On Thu, 23 Oct 2008, Karl Fife wrote:

 We have a number of DID's that do the standard VoIP tricks: ringing
 multiple locations, findme-followme etc.  What is happening more  
 and
 more is that customers call those DID numbers, and draw the  
 reasonable
 conclusion that they are calling mobile numbers because they  
 literally
 can HEAR that the called party is on a mobile.  Consequently many  
 of
 those customers draw the conclusion that they can safely send  
 SMS's to
 those DID numbers.  Naturally the SMS messages disappear into the  
 ether.

 Er, they don't dissapear for me. I send a TXT to a landline, the  
 phone
 rings and there is a text to speech robot which reads it out to  
 you, or,

 Don't you have that facility?

 Maybe it depends on country and telco.

 Err, Gordon, you must be in a country from the 21st century.

 The UK, and while BT do have their faults, they do have some handy
 features...

 North America is just beginning to emerge from the mobile Stone Age.
 Some people have heard of text messaging but most think you have to  
 pay
 Blackberry to send emails.

 I'm sorry. Keep banging the rocks together guys...

 Last time I visited I was frustrated by the lack of TXTability - too  
 many
 standards, too many carriers not giving you the full service... The  
 weird
 thing is that if you have a more or less universal TXTing coverage it
 would literally take off overnight. It did in the UK when the 4 main
 operators got together and let TXTs pass between then. I think the  
 latest
 stats are something stupid like over a billion TXTs a week in the UK
 now...

 http://uk.gizmodo.com/2007/11/06/one_billion_text_messages_sent.html

 However, I've just tried with my VoIP carrier and they just vanish.  
 Might
 drop them an email and ask about it...

 I ran into the issues Karl mentions when trying to txt our ISP  
 contact
 during our office move.
 Can anyone clarify how SMS to non-mobile numbers are generally  
 handled
 in North America?
 Is it possible to have SMS delivered direct to your landline DIDs?  
 Then
 have Asterisk relay it to the actual mobile DID.

 If not, there's got to be a killer app in there somewhere if you can
 figure out a revenue generation mechanism...

 Gordon


You're right, there is revenue there.  That's why carriers haven't  
done it yet - the FUD keeps them from offering the product.  Here in  
North America, we are lucky to even have the two stones to bang  
together to make calls.  Everyone is in love with short codes, which  
really kind of suck for low-cost, low-friction messaging since not  
every one of your users can have a short code for inbound messages.
But the revenue is there for shortcodes, and mobile carriers are  
terrified that SMS-enabling ordinary E.164 numbers will take away  
their death-grip on the mobile messaging market.  I'm of the opinion  
that there is some sort of collusion happening, but I'm so far away  
from that these days it doesn't bother me other than to laugh at how  
backwards our mobile carrier market is here.

So when I _did_ care about these things, I spent some time researching  
it.  After a lot of painful phone calls asking obvious questions of  
carriers (You want WHAT?! IMPOSSIBLE!) the only thing I found was  
this: Level 3 offers SIP-delivered numbers (origination and  
termination) which can be SMS-enabled.  The SMS-enabling requires a  
separate deal with a company called Syniverse.  But once you get  
both of those deals in place, you could send/receive messages to  
numbers which were delivered to you via VoIP trunks.  The SMS delivery  
had various different protocols options over which it could be  
delivered/accepted from your location.

This was 1.5 years ago that I did the research on this, so perhaps  
vendors other than Level 3 are offering this now in the United  
States.  I hope so.  But it was new, cutting-edge crazy stuff back  
then, despite being COMPLETELY OBVIOUS that the market needs something  
like this, and that every ITSP would offer it immediately.  As far as  
SMS-enabling existing E.164 addresses that you might have - good  
luck.  If someone knows of a way, let me know since I figure it'll be  
a cold day in hell before my carrier(s) would offer that service  
capability.

Asterisk isn't the greatest platform yet for accepting text messages,  
and it's only marginally good at sending them on some types of digital  
circuits.  SIP SIMPLE or SMPP are really the primary protocols for  
this type of transmission, and Asterisk doesn't have either yet.  It's  
a chicken-and-egg thing, I think - as soon as better SMS transmit/ 
receive is possible, better text message handling will appear in  
Asterisk (your code is welcome!)

Lastly: there is some activity towards SMS support in some unusual  
configurations from the OpenBTS guys who are building interesting 

Re: [asterisk-users] OT: Disable Polycom 650 Forward Softkey

2008-10-24 Thread Bill Andersen
John Todd wrote:

 Instead of disabling the keys on the phone, why not just put logic in  
 your dialplan that refuses calls to the paging extension except when  
 the originator is a handset?   If the call != handset originated, then  
 send to the voicemail of the handset that bounced the call.  You could  
 possibly do this based on caller ID.  This keeps the functionality of  
 the forward and page keys, without leading to the unusual  
 circumstances you describe.

 (and it's good practice to figure out what happens in bogus loop  
 events, anyway - what if someone forwards their handset back to the  
 main number?  Or to a number that doesn't exist?  It should _probaby_  
 then go to the voicemail box of the forwarding extension or user.)

I might look into doing that for all other extensions, but for the
receptionist phone, we will never want to set a fixed forward using
the Polycom Forward softkey.  I have logic in my dialplan that routes
calls should the receiptionist not get to the call in time or the
phone is rebooting for whatever reason.  Removing the softkey was the
quickest way to remedy the problem.  All other phones in the building
can still use the forward function.

Bill



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[asterisk-users] Fresh installed box

2008-10-24 Thread Torintino T
after a fresh installation of Freepbx

1- How can i make Freepbx send voicemail to Email. (the Linux mail 
configuration steps)

2- How can i operate Fax machine and How it will be able to send the FAX to 
email.

3- Is there any software application i can run to monitor live the calls and to 
see precise reports of the recorded calls, queue, time conditions and all the 
details that are necessary for the Call Center.

Thanks

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[asterisk-users] Sporadic One Way Audio

2008-10-24 Thread Brent Davidson
I'm having an unusual problem at one of my branch offices.  Every now 
and then they will make a call and the person they call is unable to 
hear them, but they are able to hear the person.  The Asterisk server 
has only one ethernet interface and is on the same physical network as 
the 2 snom 300 phones and is connected to the PSTN lines with a  Rhino 
R4FXO-EC card.  Usually hanging up and calling back solves the problem, 
but it is still aggravating to the customer that has been called.  
Normally I'd suspect that something was only passing packets in one 
direction, but there is no firewall between the asterisk server and the 
phones and no iptables or anything like that running on the Asterisk 
server and sifting through sip debug logs to try to find one call out of 
maybe 50 has so far proven fruitless.

Are there any common issues that might cause this?

Thanks,
Brent Davidson



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Re: [asterisk-users] Fresh installed box

2008-10-24 Thread Matt Gibson

after a fresh installation of Freepbx

1- How can i make Freepbx send voicemail to Email. (the Linux mail
configuration steps)

2- How can i operate Fax machine and How it will be able to send the FAX to
email.

3- Is there any software application i can run to monitor live the calls and
to see precise reports of the recorded calls, queue, time conditions and all
the details that are necessary for the Call Center.




Hello, 

1. This is an option when you setup the voicemail accounts. Go down and
select the attach voicemail option. 

2. You would attach via either T38 ATA and enable pass thru, or you would
setup fax detection and forward it to an analogue port with the fax machine
attached. Converting to PDF/etc is beyond the scope of FreePBX. 

3. Yes, Freepbx comes with flash operator panel - and you could install
something like the queuestats to compliment the information you receive from
FOP. 

Thanks,
Matt


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[asterisk-users] Asterisk iaxy adapter annoying beep during conversation

2008-10-24 Thread Joseph
When using an Asterisk iaxy adapter every 15 to 30seconds there is a loud 
annoying beep during conversation.
Does anybody know how to stop it?

-- 
#Joseph

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Re: [asterisk-users] Sporadic One Way Audio

2008-10-24 Thread OCG Technical Support
How is your asterisk server connected to the PSTN?  SIP/IAX out...ISDN/T1
out? Etc...

Are you looking for lost RTP between * and internal phones or * and external
provider?

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Brent Davidson
Sent: October 24, 2008 5:55 PM
To: Asterisk Users List
Subject: [asterisk-users] Sporadic One Way Audio

I'm having an unusual problem at one of my branch offices.  Every now
and then they will make a call and the person they call is unable to
hear them, but they are able to hear the person.  The Asterisk server
has only one ethernet interface and is on the same physical network as
the 2 snom 300 phones and is connected to the PSTN lines with a  Rhino
R4FXO-EC card.  Usually hanging up and calling back solves the problem,
but it is still aggravating to the customer that has been called.
Normally I'd suspect that something was only passing packets in one
direction, but there is no firewall between the asterisk server and the
phones and no iptables or anything like that running on the Asterisk
server and sifting through sip debug logs to try to find one call out of
maybe 50 has so far proven fruitless.

Are there any common issues that might cause this?

Thanks,
Brent Davidson



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Re: [asterisk-users] Sporadic One Way Audio

2008-10-24 Thread Brent Davidson
The asterisk server is connected to the PSTN via a Rhino R4FXO-EC card.  
The lost RTP would have be between the Asterisk server and the phones.  
There are only 2 phones in the building, 2 lines coming in to the 
asterisk server and the server is on the same ethernet switch as the 
phones.  The phones are SIP phones.  This is a simple PBX system that 
picks up calls from the analog lines and routes them to the appropriate 
phone, although it will eventually be linked to a larger system once all 
the minor bugs are resolved.



OCG Technical Support wrote:
 How is your asterisk server connected to the PSTN?  SIP/IAX out...ISDN/T1
 out? Etc...

 Are you looking for lost RTP between * and internal phones or * and external
 provider?

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Brent Davidson
 Sent: October 24, 2008 5:55 PM
 To: Asterisk Users List
 Subject: [asterisk-users] Sporadic One Way Audio

 I'm having an unusual problem at one of my branch offices.  Every now
 and then they will make a call and the person they call is unable to
 hear them, but they are able to hear the person.  The Asterisk server
 has only one ethernet interface and is on the same physical network as
 the 2 snom 300 phones and is connected to the PSTN lines with a  Rhino
 R4FXO-EC card.  Usually hanging up and calling back solves the problem,
 but it is still aggravating to the customer that has been called.
 Normally I'd suspect that something was only passing packets in one
 direction, but there is no firewall between the asterisk server and the
 phones and no iptables or anything like that running on the Asterisk
 server and sifting through sip debug logs to try to find one call out of
 maybe 50 has so far proven fruitless.

 Are there any common issues that might cause this?

 Thanks,
 Brent Davidson

   

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Re: [asterisk-users] Sporadic One Way Audio

2008-10-24 Thread OCG Technical Support
Well, if this is snom specific I can't offer more insight.  It really sounds
like misconfigured iptables and/or sip helper (conntrack/nat/etc).

Are you sure your IP address is right in your sip.conf? If you don;t have
NAT set to yes for these phones, they will trust the sip header for IP
address and may misroute.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Brent Davidson
Sent: October 24, 2008 7:36 PM
To: Asterisk Users List
Subject: Re: [asterisk-users] Sporadic One Way Audio
Importance: High

The asterisk server is connected to the PSTN via a Rhino R4FXO-EC card.
The lost RTP would have be between the Asterisk server and the phones.
There are only 2 phones in the building, 2 lines coming in to the
asterisk server and the server is on the same ethernet switch as the
phones.  The phones are SIP phones.  This is a simple PBX system that
picks up calls from the analog lines and routes them to the appropriate
phone, although it will eventually be linked to a larger system once all
the minor bugs are resolved.



OCG Technical Support wrote:
 How is your asterisk server connected to the PSTN?  SIP/IAX out...ISDN/T1
 out? Etc...

 Are you looking for lost RTP between * and internal phones or * and
external
 provider?

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Brent
Davidson
 Sent: October 24, 2008 5:55 PM
 To: Asterisk Users List
 Subject: [asterisk-users] Sporadic One Way Audio

 I'm having an unusual problem at one of my branch offices.  Every now
 and then they will make a call and the person they call is unable to
 hear them, but they are able to hear the person.  The Asterisk server
 has only one ethernet interface and is on the same physical network as
 the 2 snom 300 phones and is connected to the PSTN lines with a  Rhino
 R4FXO-EC card.  Usually hanging up and calling back solves the problem,
 but it is still aggravating to the customer that has been called.
 Normally I'd suspect that something was only passing packets in one
 direction, but there is no firewall between the asterisk server and the
 phones and no iptables or anything like that running on the Asterisk
 server and sifting through sip debug logs to try to find one call out of
 maybe 50 has so far proven fruitless.

 Are there any common issues that might cause this?

 Thanks,
 Brent Davidson



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Re: [asterisk-users] Sporadic One Way Audio

2008-10-24 Thread Christian Stredicke
We have seen cases where an IP address conflict caused something like this.

You can take Wireshark traces on the PC (possibly run them in a loop so that 
you have a pretty long context) and if you have one-way audio be quick to log 
on to the web interface of the phone and also take a wireshark (PCAP) trace.

There are a couple of tools available that may help to track such problems 
down: http://manageengine.adventnet.com/products/vqmanager, 
http://palladion.net, www.networkinstruments.de, and www.voipfuture.com. I know 
some of them offer a 14-days demo, and it tremendeously helped on of our 
clients to fix network problems. You can also use SNMP tools to poll if the 
phone has any blackouts regaring network availbility (see 
http://wiki.snom.com/SNMP).

Also the phone sends a statistics at the end of each call. Check the BYE 
message, there is a counter of received and transmitted packets. Those numbers 
should be roughtly the same.

CS 

-Ursprüngliche Nachricht-
Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von Brent Davidson
Gesendet: Freitag, 24. Oktober 2008 18:01
An: Asterisk Users Mailing List - Non-Commercial Discussion
Betreff: [asterisk-users] Sporadic One Way Audio

I'm having an unusual problem at one of my branch offices.  Every now and then 
they will make a call and the person they call is unable to hear them, but they 
are able to hear the person.  The Asterisk server has only one ethernet 
interface and is on the same physical network as the 2 snom 300 phones and is 
connected to the PSTN lines with a  Rhino R4FXO-EC card.  Usually hanging up 
and calling back solves the problem, but it is still aggravating to the 
customer that has been called.  
Normally I'd suspect that something was only passing packets in one direction, 
but there is no firewall between the asterisk server and the phones and no 
iptables or anything like that running on the Asterisk server and sifting 
through sip debug logs to try to find one call out of maybe 50 has so far 
proven fruitless.

Are there any common issues that might cause this?

Thanks,
Brent Davidson



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Re: [asterisk-users] Fresh installed box

2008-10-24 Thread Mark Hamilton
queuestats?


 Original Message 
Subject: Re: [asterisk-users] Fresh installed box
From: "Matt Gibson" [EMAIL PROTECTED]
Date: Fri, October 24, 2008 6:16 pm
To: "'Asterisk Users Mailing List - Non-Commercial Discussion'"
asterisk-users@lists.digium.com


after a fresh installation of Freepbx

1- How can i make Freepbx send voicemail to Email. (the Linux mail
configuration steps)

2- How can i operate Fax machine and How it will be able to send the FAX to
email.

3- Is there any software application i can run to monitor live the calls and
to see precise reports of the recorded calls, queue, time conditions and all
the details that are necessary for the Call Center.




Hello, 

1. This is an option when you setup the voicemail accounts. Go down and
select the "attach voicemail" option. 

2. You would attach via either T38 ATA and enable pass thru, or you would
setup fax detection and forward it to an analogue port with the fax machine
attached. Converting to PDF/etc is beyond the scope of FreePBX. 

3. Yes, Freepbx comes with flash operator panel - and you could install
something like the queuestats to compliment the information you receive from
FOP. 

Thanks,
Matt


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Re: [asterisk-users] Fresh installed box

2008-10-24 Thread Matt Gibson
http://www.trixbox.org/forums/trixbox-forums/open-discussion/asterisk-guru-queuestats-install-guide-video

 

 

Thanks,

Matt G

 

: http://www.voipphreak.ca

: http://www.ratemydialplan.com

: http://www.asterisk-jobs.com

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mark Hamilton
Sent: Friday, October 24, 2008 8:57 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Fresh installed box

 

queuestats?




 Original Message 
Subject: Re: [asterisk-users] Fresh installed box
From: Matt Gibson [EMAIL PROTECTED]
Date: Fri, October 24, 2008 6:16 pm
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
asterisk-users@lists.digium.com


after a fresh installation of Freepbx

1- How can i make Freepbx send voicemail to Email. (the Linux mail
configuration steps)

2- How can i operate Fax machine and How it will be able to send the FAX to
email.

3- Is there any software application i can run to monitor live the calls and
to see precise reports of the recorded calls, queue, time conditions and all
the details that are necessary for the Call Center.




Hello, 

1. This is an option when you setup the voicemail accounts. Go down and
select the attach voicemail option. 

2. You would attach via either T38 ATA and enable pass thru, or you would
setup fax detection and forward it to an analogue port with the fax machine
attached. Converting to PDF/etc is beyond the scope of FreePBX. 

3. Yes, Freepbx comes with flash operator panel - and you could install
something like the queuestats to compliment the information you receive from
FOP. 

Thanks,
Matt


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[asterisk-users] OT: Disable Polycom 650 Forward Softkey

2008-10-24 Thread Chris Walton
If you don't like the forward key why not simply get rid of it.
With firmware 3.1.0 all you need to do is add one line to your config file:
    softkey.feature.forward=0.
While you are at it, you might (or might not) like to get rid of buddies and 
mystatus.
    softkey.feature.buddies=0
    softkey.feature.mystatus=0
Once you have got rid of the default keys, you might wish to replace them with 
something more useful to you.
The 3.1.0 firmware allows you to create up to 10 custom softkeys.
This is all documented in Polycom's SIP 3.1 Admin Guide.
Should I post some examples?
-crjw- ___
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