Re: [asterisk-users] pjsip realtime - endpoints not loading - Solved

2016-12-21 Thread Bryant Zimmerman 
It appears that res_odbc.so does not always load fast enough to allow the 
realtime mappings in the extconfig.conf to complete successfully at startup 
thus stopping the first load of the pjsip endpoints and other pjsip values. 

  
 The resolution for this is to preload the res_odbc.so and 
res_config_odbc.so in the modules.conf.  The realtime mappings then appear 
to complete correctly during startup and allows all the pjsip data to load 
correctly.

Thanks

Bryant



Sent: Wednesday, December 21, 2016 9:12 AM
Subject: [asterisk-users] pjsip realtime - endpoints not loading.   
 We are continuing to test our asterisk 13 pjsip deployments.

   I am running into an issue that I am assuming is a configuration 
problem, and am hoping someone can point me in the right direction. We are 
running pjsip in real-time mode using a database to store all the endpoint 
records. Our endpoint records with our carrier do not support 
registration.



   The issue I am having is when asterisk starts none of the non 
registration endpoints become available. They will not allow calls inbound 
or acknowledge qualify's. To get them to come on line we have to do a pjsip 
show endpoints, and then all works until asterisk is restarted.



   Is there any way to get the endpoints to load without manually doing the 
pjsip show endpoints?



   Any input is appreciated.

   
Thanks

   Bryant


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Re: [asterisk-users] I think this is a bug (video call file) 11.25.1 and 13.13.1

2016-12-21 Thread Mark Michelson 

On 12/20/2016 06:01 PM, Jerry Geis wrote:

>Hi Jerry,
> just had a look through the code, and from what I can tell, what
>you're trying to do is not supposed to work, exactly. It appears that
>what Asterisk expects is to be given a filename, such as "myplayback".
>Asterisk will first search for an audio version of the file (like
>myplayback.gsm or myplayback.opus), and open that as an audio stream. If
>that succeeds, it then will also see if there is an accompanying video
>stream (such as myplayback.h264). If it then finds that video, then the
>result will be that Asterisk will play the audio from the audio file and
>the video from the video file.

>What this means is that Asterisk does not properly handle:
>* Files that have audio and video streams contained within
>* Video files without accompanying audio

>This is one of those times where Asterisk's handling of video is not
>user-friendly and in general ass-backwards and terrible. If you have a
>tool that can extract the audio to its own file, then you would be able
>to run your scenario, presumably.

>It would be a welcome addition for Asterisk to be able to open a single
>file containing video and accompanying audio and be able to play those back.
Hi Mark,

Thanks for your reply...
I just tried what you suggested on only got audio. I created a wav 
file and put it in the /tmp
directory just like the video.h264 file. So /tmp has video.h264 and 
video.wav both.

I then placed the call and only heard the audio from the wav file.

I used this for my call file:
Channel: SIP/2002
Context: testing
Extension: 99
Priority: 1
Application: Playback
Codecs: h263,h264,vp8,g722,ulaw,alaw,wav
Data: /tmp/video

My Bria 4 softphone uses the h263 and h264 codecs and of course wav 
file audio.
Based on your look of the code did I miss something to trigger the 
playing of the video file?
I can extract the audio out to a seperate file - so not a show stopper 
for me.


No errors showed up on the Asterisk CLI when I did my test.

Thanks so much,

Jerry


I don't see anything obvious in the code that would have prevented the 
video from playing back. Unfortunately, the debug from Asterisk isn't 
going to be especially helpful here, with one exception. If you have 
core debug at level 1 or higher, then when Asterisk detects the video 
file, it will say:


"Ooh, found a video stream, too, format h264"

If you see that message, that at least means that Asterisk is finding 
the video file as expected. If you don't see that, then it's likely that 
Asterisk is unaware of the h264 file format type. It may be that you 
don't have the format_h264.so module loaded. It may be that there was an 
error that occurred when that module was loading, causing it not to be 
able to load properly.


If you are seeing that debug message, it at least means that Asterisk 
attempted to play back the video file, but something else in the process 
caused the video not to play back as expected. The first thing you could 
check is packet captures to see if Asterisk is even attempting to send 
video to the softphone. If so, then it's likely that there is some sort 
of codec mismatch happening (likely something in the format parameters). 
If Asterisk is not even attempting to send any video, then it likely 
means that there is some other issue. It may be a bug, or it may be some 
erroneous condition in the environment. Hard to tell yet though.


Mark Michelson
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Re: [asterisk-users] Polycom SoundStation IP 6000 does not register

2016-12-21 Thread Victor Villarreal 
Hi Yves,

Maybe your switch put your Polycom inside a Voice VLAN, based on the MAC of
the phone. Maybe with the snom this not happen because your switch don't
see the MAC of the Snom as a "supperted IP Phone".

2016-12-21 13:59 GMT-03:00 Yves :

> sorry... typo
> the problematic phone has the 192.168.0.13
> the asterisk has 192.168.1.211
>
> when i connect a snom phone on the cable that was in the soundstation 6000
> before and configure the
> phone to use 192.168.0.13 it does register on the asterisk via 5060/UDP...
>
> it would be helpful if someone, that has a running soundstation ip 6000
> could send the configuration... :-/
>
> regards,
> yves
>
>
>
> Am 21.12.2016 um 15:13 schrieb Mauricio Tavares:
>
>> On Wed, Dec 21, 2016 at 7:50 AM, Yves  wrote:
>>
>>> Hi Mark,
>>>
>>> yes, you are right... these are different VLANs
>>> I configured the other phone to use the same IP (192.168.1.13)... and it
>>> worked flawlessly... on the SAME Networkcable in the same plug...
>>> so it must have something to do with the polycom phone config...
>>> remember...
>>> when I use tcp the phone tries to register, but does not even try with
>>> udp...
>>>
>>> thank you,
>>> yves
>>>
>>>I am a bit confused: is your problematic phone's IP 192.168.0.13
>> (what the error log is reporting below) or 192.168.1.13?
>>
>> Am 21.12.2016 um 13:34 schrieb Mark Wiater:
>>>
>>> Yves,
>>>
>>> Didn't you say that
>>>
>>> AsteriskServer: 192.168.1.211
>>> SIP-user: 165
>>>
>>> ?
>>>
>>> On 12/21/2016 4:24 AM, Yves wrote:
>>>
>>> . It is sure for 100% that there is no firewall or something else
>>> mangeling
>>> in between... another Hardphone works as expected using the same
>>> Netzworkcable on the same Networkplug with UDP on Port 5060...
>>>
>>>
>>> This other hardphone, what IP does it have?
>>>
>>>
>>> 50.848|cfg  |*|03|RT|Primary IP changed to 192.168.0.13 subnet mask
>>> 255.255.255.0
>>>
>>> The line above suggests to me that your phone and your asterisk server
>>> are
>>> on a different network, there has to be something that routes between
>>> those
>>> two networks. Often what routes, can firewall.
>>>
>>> 000122.941|sip  |4|03|Registration failed User: 165, Error Code:480
>>> Temporarily not available
>>>
>>>
>>>
>>> Mark
>>>
>>>
>>>
>>>
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>>
>
>
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Re: [asterisk-users] Polycom SoundStation IP 6000 does not register

2016-12-21 Thread Yves 

sorry... typo
the problematic phone has the 192.168.0.13
the asterisk has 192.168.1.211

when i connect a snom phone on the cable that was in the soundstation 
6000 before and configure the

phone to use 192.168.0.13 it does register on the asterisk via 5060/UDP...

it would be helpful if someone, that has a running soundstation ip 6000 
could send the configuration... :-/


regards,
yves


Am 21.12.2016 um 15:13 schrieb Mauricio Tavares:

On Wed, Dec 21, 2016 at 7:50 AM, Yves  wrote:

Hi Mark,

yes, you are right... these are different VLANs
I configured the other phone to use the same IP (192.168.1.13)... and it
worked flawlessly... on the SAME Networkcable in the same plug...
so it must have something to do with the polycom phone config... remember...
when I use tcp the phone tries to register, but does not even try with
udp...

thank you,
yves


   I am a bit confused: is your problematic phone's IP 192.168.0.13
(what the error log is reporting below) or 192.168.1.13?


Am 21.12.2016 um 13:34 schrieb Mark Wiater:

Yves,

Didn't you say that

AsteriskServer: 192.168.1.211
SIP-user: 165

?

On 12/21/2016 4:24 AM, Yves wrote:

. It is sure for 100% that there is no firewall or something else mangeling
in between... another Hardphone works as expected using the same
Netzworkcable on the same Networkplug with UDP on Port 5060...


This other hardphone, what IP does it have?


50.848|cfg  |*|03|RT|Primary IP changed to 192.168.0.13 subnet mask
255.255.255.0

The line above suggests to me that your phone and your asterisk server are
on a different network, there has to be something that routes between those
two networks. Often what routes, can firewall.

000122.941|sip  |4|03|Registration failed User: 165, Error Code:480
Temporarily not available



Mark




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Re: [asterisk-users] Polycom SoundStation IP 6000 does not register

2016-12-21 Thread Mauricio Tavares 
On Wed, Dec 21, 2016 at 7:50 AM, Yves  wrote:
> Hi Mark,
>
> yes, you are right... these are different VLANs
> I configured the other phone to use the same IP (192.168.1.13)... and it
> worked flawlessly... on the SAME Networkcable in the same plug...
> so it must have something to do with the polycom phone config... remember...
> when I use tcp the phone tries to register, but does not even try with
> udp...
>
> thank you,
> yves
>
  I am a bit confused: is your problematic phone's IP 192.168.0.13
(what the error log is reporting below) or 192.168.1.13?

>
> Am 21.12.2016 um 13:34 schrieb Mark Wiater:
>
> Yves,
>
> Didn't you say that
>
> AsteriskServer: 192.168.1.211
> SIP-user: 165
>
> ?
>
> On 12/21/2016 4:24 AM, Yves wrote:
>
> . It is sure for 100% that there is no firewall or something else mangeling
> in between... another Hardphone works as expected using the same
> Netzworkcable on the same Networkplug with UDP on Port 5060...
>
>
> This other hardphone, what IP does it have?
>
>
> 50.848|cfg  |*|03|RT|Primary IP changed to 192.168.0.13 subnet mask
> 255.255.255.0
>
> The line above suggests to me that your phone and your asterisk server are
> on a different network, there has to be something that routes between those
> two networks. Often what routes, can firewall.
>
> 000122.941|sip  |4|03|Registration failed User: 165, Error Code:480
> Temporarily not available
>
>
>
> Mark
>
>
>
>
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> https://community.asterisk.org/
>
> New to Asterisk? Start here:
>   https://wiki.asterisk.org/wiki/display/AST/Getting+Started
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[asterisk-users] pjsip realtime - endpoints not loading.

2016-12-21 Thread Bryant Zimmerman 
We are continuing to test our asterisk 13 pjsip deployments.
 I am running into an issue that I am assuming is a configuration problem, 
and am hoping someone can point me in the right direction. We are running 
pjsip in real-time mode using a database to store all the endpoint records. 
Our endpoint records with our carrier do not support registration.
  
 The issue I am having is when asterisk starts none of the non registration 
endpoints become available. They will not allow calls inbound or 
acknowledge qualify's. To get them to come on line we have to do a pjsip 
show endpoints, and then all works until asterisk is restarted.
  
 Is there any way to get the endpoints to load without manually doing the 
pjsip show endpoints?
  
 Any input is appreciated.

Thanks
 Bryant

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Re: [asterisk-users] Polycom SoundStation IP 6000 does not register

2016-12-21 Thread Yves 

Hi Mark,

yes, you are right... these are different VLANs
I configured the other phone to use the same IP (192.168.1.13)... and it 
worked flawlessly... on the SAME Networkcable in the same plug...
so it must have something to do with the polycom phone config... 
remember... when I use tcp the phone tries to register, but does not 
even try with udp...


thank you,
yves


Am 21.12.2016 um 13:34 schrieb Mark Wiater:

Yves,

Didn't you say that


AsteriskServer: 192.168.1.211
SIP-user: 165

?

On 12/21/2016 4:24 AM, Yves wrote:
. It is sure for 100% that there is no firewall or something else 
mangeling
in between... another Hardphone works as expected using the same 
Netzworkcable on the same Networkplug with UDP on Port 5060...


This other hardphone, what IP does it have?



50.848|cfg  |*|03|RT|Primary IP changed to 192.168.0.13 subnet 
mask 255.255.255.0


The line above suggests to me that your phone and your asterisk server 
are on a different network, there has to be something that routes 
between those two networks. Often what routes, can firewall.


000122.941|sip |4|03|Registration failed User: 165, Error Code:480 
Temporarily not available





Mark




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Re: [asterisk-users] Polycom SoundStation IP 6000 does not register

2016-12-21 Thread Mark Wiater 

Yves,

Didn't you say that


AsteriskServer: 192.168.1.211
SIP-user: 165

?

On 12/21/2016 4:24 AM, Yves wrote:
. It is sure for 100% that there is no firewall or something else 
mangeling
in between... another Hardphone works as expected using the same 
Netzworkcable on the same Networkplug with UDP on Port 5060...


This other hardphone, what IP does it have?



50.848|cfg  |*|03|RT|Primary IP changed to 192.168.0.13 subnet 
mask 255.255.255.0


The line above suggests to me that your phone and your asterisk server 
are on a different network, there has to be something that routes 
between those two networks. Often what routes, can firewall.


000122.941|sip |4|03|Registration failed User: 165, Error Code:480 
Temporarily not available





Mark
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Re: [asterisk-users] Polycom SoundStation IP 6000 does not register

2016-12-21 Thread Yves 

Hi,

I do not have a switch to mirror the traffic... I am only remotely 
connected to the office, where all is set up.
I have full control over asterisk and the phone and I tcpdumped the 
traffic coming from the phone.
The weird thing is... if I configure the SIP-Server Setting to use TCP 
on Port 80, I see REGISTER requests.
If I configure to use UDP only on Port 5060, I do not see nothing at 
all... not a single Request coming
from the phone... and, yes... It is sure for 100% that there is no 
firewall or something else mangeling
in between... another Hardphone works as expected using the same 
Netzworkcable on the same Networkplug

with UDP on Port 5060...
Meanwhile I tried all available firmware-Versions, with and without 
provisioning. I am wondering about
downloads, the phone is trying to receive from downloads.polycom.com 
that constantly fail (yes, these

files do not exists there, the phone can communicate with the internet...)
On the other hand, I don´t think that this has something to do with the 
problem, as the phone tries to

REGISTER when I use TCP / 80

Olivier, would you mind and mail me your config-files and some 
screenshots from the phone-webconfig?

Which software-versions are you using?

thank you,
yves

if someone wants to take a look at the phone-logs:

boot-log
02.335|so   |*|01|-- Initial log entry --
02.335|so   |*|01|+++ Note that Updater log times are in GMT +++
02.335|boot |*|01|Initial log entry. Current logging level 3
02.335|copy |*|01|Initial log entry. Current logging level 3
02.335|utilm|*|01|Initial log entry. Current logging level 4
02.335|hw   |*|01|Initial log entry. Current logging level 4
02.335|ethf |*|01|Initial log entry. Current logging level 4
02.335|dns  |*|01|Initial log entry. Current logging level 3
02.335|curl |*|01|Initial log entry. Current logging level 3
02.335|sec  |*|01|Initial log entry. Current logging level 4
02.641|wdog |*|01|Initial log entry. Current logging level 4
02.641|lldp |*|01|Initial log entry. Current logging level 3
02.641|cdp  |*|01|Initial log entry. Current logging level 3
02.641|key  |*|01|Initial log entry. Current logging level 4
02.642|so   |3|01|Platform: Model=SoundStation IP 6000, 
Assembly=3111-15600-001 Rev=W Region=

02.642|so   |3|01|Platform: Board=3111-15600-001 B 0
02.642|so   |3|01|Platform: MAC=0004f2070cd3
02.643|so   |3|01|Platform: BootBlock=3.0.4.0001 (15600-001) 
11-Jul-12 08:53

02.644|so   |*|01|Platform: BootL1=Standalone.0008 26-Feb-08 14:11:56
02.644|so   |3|01|Application, main: Label=Updater, Version=Azurite 
5.0.5.2324 09-Dec-13 15:31

02.644|so   |3|01|Application, main: P/N=-Y-YYY
02.644|log  |*|01|Install file upload callback for 'Updater'

02.644|app1 |*|01|Initial log entry. Current logging level 3
02.645|cfg  |*|01|Initial log entry. Current logging level 2
02.651|app1 |3|01|Application, load: Type=SIP, Version=4.0.4.2906 
18-Apr-13 01:11

02.652|boot |*|01|Using TFFS for flash load
02.652|boot |*|01|Code length: 0x0097A585
02.652|boot |*|01|Code checksum:   0x4B86ABFB
03.631|so   |3|01|Link status is Net up Speed 100 full Duplex.
17.497|app1 |4|01|Loaded application sip.ld from local system 
successfully.


App-log
001139.870|app1 |*|03|Manual Reboot
001139.870|so   |5|03|soAudioChannel compiledOffsetsApply error: 
unrecognized verAudio 11 for headset

001140.026|so   |*|03|SoNcasC::procMsg: Client service shutdown complete
001144.025|wdog |*|03|Watchdog Expired: tSup
04.975|log  |*|03|-- Initial log entry --
04.975|so   |*|03|Platform: Model=SoundStation IP 6000, 
Assembly=3111-15600-001 Rev=W Region=

04.975|so   |*|03|Platform: Interfaceeth0 MAC=0004f2070cd3
04.977|so   |*|03|Platform: BootBlock=3.0.4.0001 (15600-001) 
11-Jul-12 08:53

04.977|so   |*|03|Platform: BootL1=Standalone.0008 26-Feb-08 14:11:56
04.977|so   |*|03|Platform: Updater=5.0.5.2324 09-Dec-13 15:31
04.977|so   |*|03|Application, main: Label=SIP, Version=Mink 
4.0.4.2906 18-Apr-13 01:11

04.977|so   |*|03|Application, main: P/N=3150-11530-404
04.977|rdisk|*|03|RAM disk created, size: 8,388,608 bytes
04.978|ocsp |*|03|O.C.S.P. Enabled = 0
04.978|tls  |*|03|Initial log entry. Current logging level 4
04.998|pmt  |*|03|Initial log entry. Current logging level 4
04.998|wdog |*|03|Initial log entry. Current logging level 4
04.998|ethf |*|03|Initial log entry. Current logging level 4
04.998|hw   |*|03|Initial log entry. Current logging level 4
04.998|ares |*|03|Initial log entry. Current logging level 4
04.998|dns  |*|03|Initial log entry. Current logging level 4
04.998|cfg  |*|03|Initial log entry. Current logging level 4
04.998|dot1x|*|03|Initial log entry. Current logging level 4
05.000|cfg  |*|03|RT|Network eth0 link went up
05.000|cfg