[Asterisk-Users] Aggressive Echo Suppression

2004-06-11 Thread Matthew Branton
Title: Aggressive Echo Suppression





Hi everyone,


I have been experimenting with aggressive echo suppression (as defined in zconfig.h) in order to eliminate the infrequent but still disturbing echo that we get with our cisco 7940 phones - asterisk - PRI configuration. Unfortunetely it seems that with the flag on any given call drops after 3 minutes, guaranteed. This happened with both the older production version cvs 03/18/04 which prior to the changes had an over two month uptime, and cvs as of last night.

Also just as a matter of interest, anyway to recompile and deploy zaptel / libpri without restarting asterisk?





Matt





[Asterisk-Users] Cisco 7940/60 sip downloads

2004-05-27 Thread Matthew Branton
Title: Cisco 7940/60 sip downloads





I know this has been hashed out ad nauseum over time but I am interested in getting the SIP firmware for the 7940/60 and the associated minimal contracts for that software but am just getting the runaround from cisco. The wiki was helpful, and some of the comments here have been useful also but I would rather not deal with a reseller if at all possible. Other suggestions / experiences? Off list is fine, thanks very much.


Matt





[Asterisk-Users] Avaya Partner Phones to SIP?

2004-05-20 Thread Matthew Branton
Title: Avaya Partner Phones to SIP?





I remember someone posting here some time ago about commercial offerings for taking channel banks of Avaya partner phones and turning them into asterisk compatible (SIP?) devices, but I can't seem to find a reference to the hardware manufacturer or specific experiences. Would anyone care to enlighten me? Off list is fine if this is a repeat, thanks very much.


Matt





RE: [Asterisk-Users] Advanced queueing

2004-04-19 Thread Matthew Branton
Title: RE: [Asterisk-Users] Advanced queueing





Position and hold time announcements/settings are in queues.conf in the later cvs versions.



Matt


-Original Message-
From: Gavin Hamill [mailto:[EMAIL PROTECTED]]
Sent: Monday, April 19, 2004 10:48 AM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Advanced queueing



Hullo :)


Please be gentle with me, I don't have a working * install, and am just 
looking for background information.


I'm always impressed by companies who implement a queue like You are now 
number N in the queue. There are currently M agents answering calls, and your 
call should be answered in approx. O minutes


I've seen on 
http://www.voip-info.org/tiki-index.php?page=Asterisk+sound+files+additional
that Allison has recorded soundfiles to support this style of queue, but how 
do I make use of them in Asterisk?


Is there a pre-written application to implement this type of queue, or would 
it need to be an AGI-based affair?


Cheers,
Gavin.
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Re: [Asterisk-Users] queue out

2004-04-19 Thread Matthew Branton
You can specify a context with single digit extensions for use in a 
queue, might be in a later cvs release here is the relevant section 
from the queues.conf

; A context may be specified, in which if the user types a SINGLE
; digit extension while they are in the queue, they will be taken out
; of the queue and sent to that extension in this context.
;
;context = qoutcon
Matt

On Apr 19, 2004, at 6:03 PM, Jose Maria Guisasola wrote:

Please:

There is some form so that a user in the queue leaves her (with a 
digit) and
the system execute another command (for example goto a voice mailbox).

My version: Asterisk CVS-04/16/04



Thanks in advance

--
Jose Mª Guisasola
Consultor Técnico
CMSI 2002 S.L.
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RE: [Asterisk-Users] Lucent Phones

2004-04-07 Thread Matthew Branton
Title: RE: [Asterisk-Users] Lucent Phones





Absolutely, it can be a little tricky but its definitely doable. Check out the info I wrote on the wiki, as well as peoples posts here for more information on hows its done.



Matt


-Original Message-
From: James Moran [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, April 07, 2004 1:39 PM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Lucent Phones



Does Asterisk work with Lucent or any other PBX phone systems


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[Asterisk-Users] Non working 800 numbers

2004-04-06 Thread Matthew Branton
Title: Non working 800 numbers





Hey guys,


I am having a strange problem with certain 800 numbers not working, specifically
American Airlines
800-882-8880
800- 843-3000
800- 237-7976
and
UPS
800-742-5877


I can't seem to figure out what is causing them not to pick up. Prior to using asterisk on our outbound PRI lines there was no problem. I tried explicitly setting callerid/ani etc on outbound calls, but so far no dice. Has anyone else had a similiar problem? What was the solution? Thanks,

Matt





[Asterisk-Users] Pri Errors, Hanging up Owner

2004-03-15 Thread Matthew Branton
Title: Pri Errors, Hanging up Owner





Hey guys,


Every so often my pri channels degenerate into a non stop series of
Mar 15 06:51:50 WARNING[131081]: chan_zap.c:6263 pri_dchannel: Ring requested on channel 1 already in use on span 1. Hanging up owner.

Errors. Anyone else having this problem? I see an old reference to updating your cvs, I am using a fairly updated version, as of say a week ago. Anyone have any experience with this / knows what the problem is?



Matt





[Asterisk-Users] ISDN PRI A and B, cry for help.

2004-03-14 Thread Matthew Branton
Title: ISDN PRI A and B, cry for help.





Does asterisk support PRI protocol version A?
Right now I have it working great with B, but in adding some new telco lines I realize that they are spitting out protocol version A, any way to get asterisk to start talking A?

Any help would be really appreciated!



Matt





[Asterisk-Users] Professional Text to Speech

2004-03-03 Thread Matthew Branton
Title: Professional Text to Speech





Hi everyone,


I was wondering about peoples experiences with professional text to speech packages, and their integration with Asterisk? Festival at least in the default install sounds... less than perfect. Any suggestions?


Matt





RE: [Asterisk-Users] Lucent Definity CallerID {Scanned}

2004-02-27 Thread Matthew Branton
Title: RE: [Asterisk-Users] Lucent Definity CallerID {Scanned}





This doesn't seem to be it, maybe its the definity release I am using but this seems to be set up properly. There must be a flag elsewhere that doesn't pass internal extentions cid informaiton. Any more suggestions?

Matt


-Original Message-
From: htguy [mailto:[EMAIL PROTECTED]]
Sent: Thursday, February 26, 2004 10:31 PM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Lucent Definity CallerID {Scanned}



Ok, I Clipped this from the tek-tips forum for definity and thought it
might help you with your definity CID issue.
FYI the url I got it from is
http://www.tek-tips.com/gviewthread.cfm/lev2/9/lev3/89/pid/690/qid/742640


-Art


 r3jnp1 (Programmer) Jan 22, 2004
 Can you send me that email ([EMAIL PROTECTED]) with the
instructions on how to send your DID number to the far ends caller ID



 CaNNaBiS (TechnicalUser) Jan 22, 2004
 I will tell you how. Its pretty easy.


 OK, for example, my extension is 349.
 My DID number is 716-897-7349. (notice the last 3 digits of my
DID number match my extension number)


 I want 716-897-7349 to show up on the users CID unit.


 So I do:
 change isdn pub


 I make the entry:
 Ext Len: 3 (number of digits in my extension)
 Ext Code: 3 (the first digit of my extension)
 Trk Grp: 12 (my ISDN trunk group)
 CPN Prefix: 7168977 (the part I want added to the beginning of
my extension on the CID unit)
 CPN Len: 10 (the total number of digits to be displayed on the
CID)


 FYI, CID is Caller-ID unit.
 #Definity on Efnet




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[Asterisk-Users] Agent Queuing on multiple machines

2004-02-27 Thread Matthew Branton
Title: Agent Queuing on multiple machines





Hi,


I was wondering if anyone had any experience with agent queueing on multiple machines, because of redundancy in our solution I'm not sure which machine the agents will queue to since they need to log in over zap channels, and which machine the call will come in on, is there a way to make sure that the agent has multiple appearances or otherwise unify the queue?


Matt





RE: [Asterisk-Users] Lucent Definity CallerID {Scanned}

2004-02-27 Thread Matthew Branton
Title: RE: [Asterisk-Users] Lucent Definity CallerID {Scanned}





Yeah this combined with the earlier information did it, I think most of the confusion stemmed from running definity release 6. Now it works though, its too bad it can't be set on a per trunk basis though. Thanks very much for the help,

Matt


-Original Message-
From: htguy [mailto:[EMAIL PROTECTED]]
Sent: Friday, February 27, 2004 11:24 AM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Lucent Definity CallerID {Scanned}



I did come across a PDF explaining how to set up a cisco 3600 series gateway
with a Definity. Maybe it would help. Here is the link
http://www.cisco.com/application/pdf/en/us/guest/products/ps278/c1237/ccmigration_09186a00800e7631.pdf


-Art


- Original Message - 
From: Matthew Branton [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Friday, 2004-February-27 10:52
Subject: RE: [Asterisk-Users] Lucent Definity CallerID {Scanned}



 This doesn't seem to be it, maybe its the definity release I am using but
 this seems to be set up properly. There must be a flag elsewhere that
 doesn't pass internal extentions cid informaiton. Any more suggestions?

 Matt

 -Original Message-
 From: htguy [mailto:[EMAIL PROTECTED]]
 Sent: Thursday, February 26, 2004 10:31 PM
 To: [EMAIL PROTECTED]
 Subject: Re: [Asterisk-Users] Lucent Definity CallerID {Scanned}


 Ok, I Clipped this from the tek-tips forum for definity and thought it
 might help you with your definity CID issue.
 FYI the url I got it from is
 http://www.tek-tips.com/gviewthread.cfm/lev2/9/lev3/89/pid/690/qid/742640

 -Art

 r3jnp1 (Programmer) Jan 22, 2004
 Can you send me that email ([EMAIL PROTECTED]) with the
 instructions on how to send your DID number to the far ends caller ID


 CaNNaBiS (TechnicalUser) Jan 22, 2004
 I will tell you how. Its pretty easy.

 OK, for example, my extension is 349.
 My DID number is 716-897-7349. (notice the last 3 digits of my
 DID number match my extension number)

 I want 716-897-7349 to show up on the users CID unit.

 So I do:
 change isdn pub

 I make the entry:
 Ext Len: 3 (number of digits in my extension)
 Ext Code: 3 (the first digit of my extension)
 Trk Grp: 12 (my ISDN trunk group)
 CPN Prefix: 7168977 (the part I want added to the beginning of
 my extension on the CID unit)
 CPN Len: 10 (the total number of digits to be displayed on the
 CID)

 FYI, CID is Caller-ID unit.
 #Definity on Efnet



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Re: [Asterisk-Users] Lucent Definity CallerID {Scanned}

2004-02-26 Thread Matthew Branton
We are connecting all the lines via ISDN-PRI to TN767 boards.

Matt

On Feb 26, 2004, at 9:14 PM, htguy wrote:

How are you connecting to the definity? Through analog/digital trunk 
ports,
analog station ports or digital station (BRI) ports using an Eicon 
Card?
I  only have Partner and Magix Systems to test on, but when I get the 
new
boards I ordered I'll try it out on the Magix with a few 
configurations. If
I can get the Eicon boards working with * then the Magix should be 
able to
pass boat loads of information to * and vis-a-versa. (Based on call 
center
products installed this should be the same with Definity)

Hmmm I wonder if  anyone has success using an Eicon card with * ?

-Art

- Original Message -
From: Matthew Branton [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Thursday, 2004-February-26 19:37
Subject: [Asterisk-Users] Lucent Definity CallerID {Scanned}

Hey Guys,

As part of our legacy integration I am trying to get our lucent
definity to pass caller id information from internal stations to
asterisk, I have no problem getting it from lines passed in from the
telco, but the internal stations/vdns etc just don't do it. Anyone 
have
any experience in this area? Your input it appreciated,

Matt

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[Asterisk-Users] Lucent Definity CallerID

2004-02-26 Thread Matthew Branton
Hey Guys,

As part of our legacy integration I am trying to get our lucent 
definity to pass caller id information from internal stations to 
asterisk, I have no problem getting it from lines passed in from the 
telco, but the internal stations/vdns etc just don't do it. Anyone have 
any experience in this area? Your input it appreciated,

Matt

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[Asterisk-Users] Call Queue wait times

2004-01-28 Thread Matthew Branton
Title: Call Queue wait times





Hi Everyone,


Is there any specific way to get the current wait time for a queue? If not what is the best way to implement this feature? I would really like to be able to intelligently estimate wait time.

Thanks,



Matt





RE: [Asterisk-Users] Lucent and ISDN-PRI

2004-01-20 Thread Matthew Branton
Title: RE: [Asterisk-Users] Lucent and ISDN-PRI





 That document certainly is informative, thanks. I actually went with a tn464F that I happen to have and from the lucent side I have no problem setting it up as a signaling trunk group. Asterisk starts up, registers 1 D-Channel, and 23 B-Channels, but thats as far as I get.

 When I try to dial the asterisk via the Feature access code I defined on the definity I don't get any sign of a connection. The definity dials, and then waits until timeout at which point I get a busyback. Similarly, if I try to dial out from the Asterisk I get an all busy. I turned on pri intense debug span 1, to see if there were any obvious errors. When I do a dial I get the following traceback:

 start incredibly long debug message --


 [
 [02
 [02 01
 [02 01 01
 [02 01 01 38
 [02 01 01 38 ]
 [02 01 01 38 ]
 Supervisory frame:
 SAPI: 00 C/R: 1 EA: 0
 TEI: 000 EA: 1
 Zero: 0 S: 0 01: 1 [ RR (receive ready) ]
 N(R): 028 P/F: 0
 0 bytes of data
-- Restarting T203 counter
-- Restarting T203 counter


 [
 [02
 [02 01
 [02 01 38
 [02 01 38 be
 [02 01 38 be 08
 [02 01 38 be 08 02
 [02 01 38 be 08 02 80
 [02 01 38 be 08 02 80 f8
 [02 01 38 be 08 02 80 f8 5a
 [02 01 38 be 08 02 80 f8 5a 08
 [02 01 38 be 08 02 80 f8 5a 08 02
 [02 01 38 be 08 02 80 f8 5a 08 02 81
 [02 01 38 be 08 02 80 f8 5a 08 02 81 d1
 [02 01 38 be 08 02 80 f8 5a 08 02 81 d1 ]
 [02 01 38 be 08 02 80 f8 5a 08 02 81 d1 ]
 Informational frame:
 SAPI: 00 C/R: 1 EA: 0
 TEI: 000 EA: 1
 N(S): 028 0: 0
 N(R): 095 P: 0
 9 bytes of data
-- ACKing all packets from 94 to (but not including) 95
-- Since there was nothing left, stopping T200 counter
-- Stopping T203 counter since we got an ACK
-- Nothing left, starting T203 counter
 Protocol Discriminator: Q.931 (8) len=9
 Call Ref: len= 2 (reference 33016/0x80F8) (Terminator)
 Message type: RELEASE COMPLETE (90)
 Cause (len= 2) [ Ext: 1 Coding: CCITT (ITU) standard (0) 0: 0 Location: Private network serving the local user (1)
 Ext: 1 Cause: Invalid call reference value (81), class = Invalid message (5) ]
Sending Receiver Ready (29)


 [
 [02
 [02 01
 [02 01 01
 [02 01 01 3a
 [02 01 01 3a ]
 [02 01 01 3a ]
 Supervisory frame:
 SAPI: 00 C/R: 1 EA: 0
 TEI: 000 EA: 1
 Zero: 0 S: 0 01: 1 [ RR (receive ready) ]
 N(R): 029 P/F: 0
 0 bytes of data
-- Restarting T203 counter
-- Restarting T203 counter


 [
 [02
 [02 01
 [02 01 3a
 [02 01 3a be
 [02 01 3a be 08
 [02 01 3a be 08 02
 [02 01 3a be 08 02 80
 [02 01 3a be 08 02 80 f8
 [02 01 3a be 08 02 80 f8 5a
 [02 01 3a be 08 02 80 f8 5a 08
 [02 01 3a be 08 02 80 f8 5a 08 02
 [02 01 3a be 08 02 80 f8 5a 08 02 81
 [02 01 3a be 08 02 80 f8 5a 08 02 81 d1
 [02 01 3a be 08 02 80 f8 5a 08 02 81 d1 ]
 [02 01 3a be 08 02 80 f8 5a 08 02 81 d1 ]
 Informational frame:
 SAPI: 00 C/R: 1 EA: 0
 TEI: 000 EA: 1
 N(S): 029 0: 0
 N(R): 095 P: 0
 9 bytes of data
-- ACKing all packets from 94 to (but not including) 95
-- Since there was nothing left, stopping T200 counter
-- Stopping T203 counter since we got an ACK
-- Nothing left, starting T203 counter
 Protocol Discriminator: Q.931 (8) len=9
 Call Ref: len= 2 (reference 33016/0x80F8) (Terminator)
 Message type: RELEASE COMPLETE (90)
 Cause (len= 2) [ Ext: 1 Coding: CCITT (ITU) standard (0) 0: 0 Location: Private network serving the local user (1)
 Ext: 1 Cause: Invalid call reference value (81), class = Invalid message (5) ]
Sending Receiver Ready (30)



 End incredibly long debug message --


Any suggestions? I feel like I am close.. but no cigar. :) Invalid message (5) anyone? I haven't looked at the libpri code but perhaps there is further explanation in there.

I'm using pri_cpe channels 1-23, dchan=24, bchan=1-23.


Any help is appreciated... thanks again,



Matt


-Original Message-
From: Ken Godee [mailto:[EMAIL PROTECTED]]
Sent: Monday, January 19, 2004 5:53 PM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Lucent and ISDN-PRI



Matthew Branton wrote:


 Hi Everyone,
 
 So I have been further exploring the integration of our asterisk server 
 and our lucent definity g3si system. I took the suggestion of setting up 
 an isdn-pri line added the two way tie trunk and the signalling group, 
 but can't seem to get the PRI signalling working on the asterisk 
 correctly. I've set pri type to network on the lucent, and pri_cpe in 
 zapata on the asterisk, but I am a bit confused as to the zaptel 
 settings in this situation. It seems no matter what signaling mode I 
 choose in zaptel.conf (with the exception of clear) I get an error on 
 asterisk startup complaining about requested PRI vs unknown signalling.
 
 Any help would be appreciated in getting this working / ironing out some 
 of my conceptual issues. :) I did get the lucent ot work under an em 
 based tie group but that didn't seem to give me any more functionality 
 than I had managed before.
 
 Thanks,
 
 
 Matt
 


Matt,


You know I'll be following this thread!


Found a good reference for G3 isdn-pri you should

[Asterisk-Users] Lucent and ISDN-PRI

2004-01-19 Thread Matthew Branton
Title: Lucent and ISDN-PRI





Hi Everyone,


So I have been further exploring the integration of our asterisk server and our lucent definity g3si system. I took the suggestion of setting up an isdn-pri line added the two way tie trunk and the signalling group, but can't seem to get the PRI signalling working on the asterisk correctly. I've set pri type to network on the lucent, and pri_cpe in zapata on the asterisk, but I am a bit confused as to the zaptel settings in this situation. It seems no matter what signaling mode I choose in zaptel.conf (with the exception of clear) I get an error on asterisk startup complaining about requested PRI vs unknown signalling. 

Any help would be appreciated in getting this working / ironing out some of my conceptual issues. :) I did get the lucent ot work under an em based tie group but that didn't seem to give me any more functionality than I had managed before.

Thanks,



Matt





Re: [Asterisk-Users] Asterisk Integration with Lucent Definity g3si

2004-01-17 Thread Matthew Branton
Come monday I will see if I can get the PRI line working if we have an 
extra 767 circuit pack. I promise that if/when we get this working I 
will definitely write up a detailed explanation of the steps involved. 
Right now we have a partial setup but a fully integrated box seems 
within reach... any more specifics would be great.

Matt

On Jan 16, 2004, at 10:47 PM, Ken Godee wrote:

PBXtech wrote:
We have our G3R setup on a PRI connection. Your trunk group should be 
set to tie.
If anybody would be willing to share just alittle more info
on how to set this up it would be great.
I've just started thinking about this also.

A brief outline would be great, circuit packs used, ds1 settings, 
trunk group settings and how are you guys setting up the private 
network to
route calls through to/from * ?

There's just not a whole lot of info out there on this and I'd rather
cut my left nut off, rather than try to talk to Avaya about this.
I noticed a spot on the wiki for just this thing, but no ones 
contributed.

http://www.voip-info.org/wiki-Asterisk+legacy+integration

Either it's simpler or more complex than I'm making it

* via TE410P ISDN-PRI - G3 ISDN-PRI DS1 TN767E
(dependancy circuit packs in place, via existing ISDN-PRI)
define G3 DS1

assign (tie) trunk group to the G3 DS1

A.)How should one route calls through the G3 out to
extentions defined in *?
B.) How should one route calls from the * server to/through
the G3's ext.s and outbound lines?
Any info would be great,













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[Asterisk-Users] Asterisk Integration with Lucent Definity g3si

2004-01-16 Thread Matthew Branton
Title:  Asterisk Integration with Lucent Definity g3si





Hi everyone, 


 We have been working with Asterisk for a while now and would really like to expand its capabilities by fully integrating it with our Definity g3si and are wondering about other peoples experiences with similar setups. Thus far we have only been able to achieve a partial 1 way integration, but ultimately would love to route inbound voip calls to the asterisk out of the lucent. Obviously the tighter the integration we can get the better we can leverage our existing resources and start migrating aspects of our operations to voip entirely. Comments and suggestions from you definity experts out there are very appreciated.

The setup:


Asterisk 0.7.0 on a vanilla gentoo box with a configured T100P digium card hooked up directly without csu to a TN464 DS1 interface card. 

With alot of experimentation it connects (With some timing sync issues) with the following settings on the DS1:
Bit rate: 1.544
line coding: ami-basic
line compensation: 1
framing mode: d4
signalling mode: robbed bit


Interface companding: mulaw
idle code: 
slip detect: n
near-end CSU type: other


We then set up a trunk group, but I believe because of the limitations of the card/setup we can only use group type: co which limits us to outbound on the trunk, or inbound to 1 mapped extension, no DID or more advanced switching. The temporary solution to this has been to use some of the lucents built in vectoring capabilities to send specific extensions to the asterisk. Any recommendations for increasing our integration? Cards/setup etc? Thanks very much. Being able to send voip calls on the asterisk to queues on the Lucent would be fantastic.


Matt