Re: [asterisk-users] Issue with Asterisk 13, multiple CDR per queue and arbitrary upper limit

2017-04-02 Thread Michaël Gaudette
Joshua,

After playing with this issue I'm starting to think this has little to do 
with the 5000 limit - at least not directly.

The amount of CDR entries to be written to the DB is just too high for 
either Asterisk or the Database to keep up, and it possibly creates issues 
around DB access (on which my Asterisk dialplan relies). Is there any way to 
"slow down" the writing of all the CDR entries? Or, on the contrary, to have 
the CDR entries be flushed at every 100 "entries to be written" instead of 
5000, so that the hit is relatively small?

Regards,


Mike

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Joshua Colp
Sent: April 1, 2017 6:56 AM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] Issue with Asterisk 13, multiple CDR per queue 
and arbitrary upper limit

On Fri, Mar 31, 2017, at 10:55 PM, Michaël Gaudette wrote:
>
>
> Hi,
>
>
>
> I`ve recently upgraded a server from 1.8 to Asterisk 13.  While
> everything
> is under control, I have one issue with the way CDRs are kept for queues.
> And I don`t mean “I don`t like it”. I mean it crashes the server.
>
>
>
> I realize there are multiple CDRs per queue call – one per ring/per
> phone,
> basically.  The issue is that whenever the number of CDRs “to  be
> recorded” for a call exceeds 5000, Asterisk becomes unresponsive for a
> few
> minute. I get this message in the console:
>
> “taskprocessor_push: The 'subm:cdr_engine-0003' task processor queue
> reached 5000 scheduled tasks again.”
>
>
>
> This scenario is trivial to reproduce: a queue, with simultaneous ring,
> 20
> phones, all unreachable, 1 second between attempts.  After 250 (5000
> divided by 20) seconds of waiting asterisk partially breaks down.
>
>
>
> This seems to be because while multiple CDR`s are written per queue call,
> it`s only done at the  end of the call, so CDRs accumulate in
> memory/cacher/whatever and break some limit.
>
>
>
> So, my question is:  is there any way to force the CDR`s to be written as
> the queue app is working it`s magic, instead of at the very end of the
> call? Or anyway to work around this limit? Or any fix for this?

There is not. If you are running the latest version I'd suggest filing
an issue[1] as we definitely should not crash under the scenario.

[1] https://issues.asterisk.org/jira

-- 
Joshua Colp
Digium, Inc. | Senior Software Developer
445 Jan Davis Drive NW - Huntsville, AL 35806 - US
Check us out at: www.digium.com & www.asterisk.org

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[asterisk-users] Issue with Asterisk 13, multiple CDR per queue and arbitrary upper limit

2017-03-31 Thread Michaël Gaudette


Hi,



I`ve recently upgraded a server from 1.8 to Asterisk 13.  While everything
is under control, I have one issue with the way CDRs are kept for queues.
And I don`t mean “I don`t like it”. I mean it crashes the server.



I realize there are multiple CDRs per queue call – one per ring/per phone,
basically.  The issue is that whenever the number of CDRs “to  be
recorded” for a call exceeds 5000, Asterisk becomes unresponsive for a few
minute. I get this message in the console:

“taskprocessor_push: The 'subm:cdr_engine-0003' task processor queue
reached 5000 scheduled tasks again.”



This scenario is trivial to reproduce: a queue, with simultaneous ring, 20
phones, all unreachable, 1 second between attempts.  After 250 (5000
divided by 20) seconds of waiting asterisk partially breaks down.



This seems to be because while multiple CDR`s are written per queue call,
it`s only done at the  end of the call, so CDRs accumulate in
memory/cacher/whatever and break some limit.



So, my question is:  is there any way to force the CDR`s to be written as
the queue app is working it`s magic, instead of at the very end of the
call? Or anyway to work around this limit? Or any fix for this?







Mike



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[asterisk-users] ConfBridge function slight change from 11 to 13

2017-03-29 Thread Michaël Gaudette
Hi,



I have been using ConfBridge since Asterisk 11, and I recently upgraded a
server to 13.  While everything that needed fixing seems fixed, I have an
issue that does not seem documented anywhere.



The way I used ConfBridge is that I have a standard bridge profile, user
profile and menu that (almost) everyone uses. I call the ConfBridge this
way:



exten => s,1,Confbridge(some_id,bridge_basic,user_basic,admin_menu_basic)



But, even though everyone uses the same basic config, each conference has
a different NIP to get it. So what I USED to do is this:



exten => s,1,Set(CONFBRIDGE(user,pin)=123456)

exten => s,2,Confbridge(some_id,bridge_basic,user_basic,admin_menu_basic)



This, as far as I could tell on Asterisk 11, meant that the user_basic
profile was used, but whatever default PIN present in confbridge.conf was
“overwritten” by my on-the-fly to the ConfBridge(user,pin) value



Now, on Asterisk 13.14 (I don’t have an Asterisk 12 I can play with) it
seems that the fact that I am referencing the user_basic profile in my
call to the ConfBridge app means that whatever PIN value I put in my dial
plan is ignore, since a user profile is present. While, before, the PIN
value overwrote the profile value by having that defined in my dialplan.



· TBH this seems the legit way to use ConfBridge The wiki says:

·

· “user_profile - The user profile name from confbridge.conf. When
left blank, a dynamically built user profile created by the CONFBRIDGE
dialplan function is searched for on the channel and used. If no dynamic
profile is present, the 'default_user' profile found in confbridge.conf is
used”

·

· …but it suited me better to use it the way it worked in Asterisk
11.

Is there any way to make the channel values overwrite the profile values
instead of be ignored by the presence of a profile in the dialplan
application parameters? Or something that has a similar effect, i.e. an
easy to change overall default bridge user that can be slightly modified
through the dialplan?





Mike



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[Asterisk-Users] Limiting the number of concurrent calls for a group of SIP devices

2006-03-11 Thread Michaël Gaudette
I guess the title says it all.  I have a few dozens SIP devices, but I want
to limite devices 10 to 20 to 3 concurrent calls max.

How can I do this with Asterisk without limiting everybody else?

Mick

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[Asterisk-Users] Thinking of moving from pure VoIP to PRI - thoughts?

2006-03-03 Thread Michaël Gaudette
Hello,

For a whole lot of different reasons, I am thinking of moving from pure VoIP
(my DID provider gives me SIP access and my termination is SIP too) to PRI
(possibly keeping termination in VoIP for long distance).  FYI, my business
is Hosted PBX...and my end-points will stay SIP.

Here is the thing: I don't know much about PRI problems, so what can I
expect to have to deal with (except for cost of buying the PRI hardware from
Digium and learning how to set it up)?

In particular, any comments on the following would be appreciated:

1) Using Asterisk to do Fax-To-Email on PRI: does it work?
2) Can I limit the number of lines that a particular customer (that has, for
example 10 Polycom 501) can use at a time?  Can this number be different for
each customer?  What Asterisk functionality can I use for this?
3) CPU load when transferring an incoming call via a PRI to a SIP endpoint,
vs SIP-to-SIP transfers

Thank you,

Mike


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[Asterisk-Users] Voicemail problems

2006-02-23 Thread Michaël Gaudette



Hi,

I've asked this 
question in the past, but I didn't get a precise answer. Hopefully 
somebody will take note of my question.
Before I forget, I 
am using Asterisk 1.2.4. 

I've been using the 
Voicemail app with success (i.e. it works) except for one single thing: the ONLY 
message that it everplayed back to the caller is the temporary 
message. If I delete the temporary message (through the voicemail menu), 
then a genericmessage is played (not one that I've recorded 
myself).

I am not sure if the 
unavailable message or the busy message should be played, but neither are. 
My .conf file is this:

exten = 
1,1,Dial(SIP/grandstream2000|20) ; 20 seconds of trying my GrandStream 
GXP2000
exten = 
1,2,VoiceMail([EMAIL PROTECTED])

What could be the 
issue?

Mike
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[Asterisk-Users] Re: Voicemail problems

2006-02-23 Thread Michaël Gaudette
Thanks Rich and CF for responding to my query.

Turns out that I wasn't using the b or u flag to define whether the
unavailable message or busy message should be played.  By doing that, I
fixed my issue.  Thanks Rich.

I really do think that Asterisk should have some sort of logic that chooses
which message should be played (when one has been recorded).  Is there a
reason that escapes me that Asterisk chooses the generic message when it
isn't told which message to pick?


Mike

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[Asterisk-Users] Re: Voicemail problems

2006-02-23 Thread Michaël Gaudette
Mustardman,

Just call up the voicemail app with the u or b option, as in:
Exten = 1,1,Voicemail([EMAIL PROTECTED]|u)

Mike

 I'm having a similar problem where I keep getting the initial
configuration
 menu even though I already gone through it and recorded all my greetings.
 How do you configure the b or u flag? 




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[Asterisk-Users] Why is asterisk ignoring my context?

2006-02-13 Thread Michaël Gaudette
Hi,

I've been fighting with a sip configuration for a few days, and I just
realized why it wasn't working.

In my sip.conf, I have the following

[someprovider]
Bla
Bla
Bla
Bla

And in my extensions.conf file, I have this

Exten = 555-555-,1,Noop(test)

Sure enough, when I dial 555-555-, it works.  What DOESN'T work is if I
use an extension in the sip.conf and extensions.conf.  If I change my
sip.conf file to :

[someprovider]
Bla
Bla
Bla
Context=test

And in my extensions.conf, I add
[test] 

It doesn't work.  Further investigation shows me that if I remove the [test]
context in extensions.conf, It works REGARDLESS of whether I have the
context defined in sip.conf

In other words, it seems like whatever I put in sip.conf as a context for
those incoming calls, Asterisk just tries to find the extension in the
[general] context.

Is this
1) a known bug?
2) a misunderstanding on my part of hos contexts work?
3) a bad dream?

Mike

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[Asterisk-Users] RE: Asterisk-Users Digest, Vol 19, Issue 89

2006-02-13 Thread Michaël Gaudette
 Do you also have a SIP phone you are dialing from? 
 This is what I would have setup:
 
 sip.conf:
 
 
 [sipphone]
 Bla
 Bla
 Bla
 context=local-phones
 
 [someprovider]
 Bla
 bla
 bla
 context=someprovider-in
 
 extensions.conf
 
 [local-phones]
 exten = 55,1,Noop(test)
 
 [someprovider-in]
 exten = s,1,Dial(SIP/sipphone)

That is what I have.  Unfortunately, the context=someprovider-in is being
ignored.  I am running asterisk-1.2.4...

The local-phone context is working properly though.  I can't see why one is
behaving as I expect and the other isn't.


Mike

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[Asterisk-Users] RE: Asterisk-Users Digest, Vol 19, Issue 90

2006-02-13 Thread Michaël Gaudette
That is what I have.  Unfortunately, the context=someprovider-in is being
ignored.  I am running asterisk-1.2.4...

The local-phone context is working properly though.  I can't see why one is
behaving as I expect and the other isn't.
  

Its because your incoming call from the provider is not being matched to 
[someprovider].  Do a sip debug with an incoming call and you will see 
the call being matched to the [general] section that probably points to 
the default context.

Thanks Joseph and Andres.  This is actually a 100% right. I assumed (my bad)
that a call that didn't match any provider would simply be dropped.  The
provider had given me the wrong info, and when I put it in it did go to the
default context.

One day I'll learn to read those debug logs properly.  Until then I have to
say a bit thank you for the help I got here.

Regards,



Mike

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[Asterisk-Users] Make Meetme start only when somebody puts in the admin PIN

2006-02-10 Thread Michaël Gaudette



Hi,

Is there anyway to 
have a MeetMe conference start only when somebody (anyone, let's say I don't 
want to manage who is the "marked user") connects and has the admin PIN instead 
of the user PIN?

I would have assumed 
this was an obvious feature, but I dont see iton the Wiki. Or I am 
misreading it, which is entirely possible.

Mike
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[Asterisk-Users] Opinions needed on call quality vs network latency

2006-02-07 Thread Michaël Gaudette
Hi,

I am checking out the quality at a few vendors, and althought I know it
doesn`t totally reflect call quality I am using ping as a cheap subsitute to
having a real VoIP testing system

The question I have is this one: given that one service gives me a 80ms ping
(pretty consistantly) and another one gives me 30ms (again very
consistently), is this 50ms difference enough to impact perceived call
quality? 

Or will the quality be impossible to differenciate, and I should choose
based on some other criteria? (customer service, price, etc)

The thing is I can`t really see a difference myself, but I am told that my
hearing isn`t that great so I should judge based on that.

While I`m here, might as well ask this: is there a decent call quality
software available that i could use to give me perceived quality metrics?



Mike

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[Asterisk-Users] Re: Opinions needed on call quality vs

2006-02-07 Thread Michaël Gaudette

You cant go by pings.  ICMP traffic is given lowest priority on internet
routers, where voip rtp or iax might be given much higher priority.  Plus I
have 2 providers, the provider with the 90ms ICMP ping time is way better
than the provider with the 15ms ping time.  It depends on so many factors,
including their equipment.  I have a continuing problem with the voice
dropping out for 1 second or less during a call and both providers have this
problem but I haven't been able to figure out where the problem is coming
from, inside my network they are on their own lan and the sound is great but
using IAX or SIP to connect to teliax or voicepulse has these damn audio
dropouts, and I even tried jitter buffer, 2 asterisk boxes, 2 different
internet connections one DSL and one cable, and various codecs and a mix and
match of all this.  Anyways your best bet is to get a pay as you go account
and test

Thanks Mike.  I am surprised there isn't a basic call quality tool
available that tests RTP traffic between two points. But I get your point
about the ICMP packets.  I just figured it was a good way to test traffic
between two points, at least the portion what doesn't belong to that
provider (I am assuming the people in the middle don't prioritize RTP
traffic, which might be a wrong assumption)

Mike

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[Asterisk-Users] RE: Asterisk-Users Digest, Vol 19, Issue 47

2006-02-07 Thread Michaël Gaudette
That was exactly it! Thanks you VERY much!

Mike




For the sip setting in sip.conf that setsup your voip provider add:
canreinvite=no

On 2/6/06, Michakl Gaudette [EMAIL PROTECTED] wrote:

 Hi,

 I've had a bit of a problem with one way audio, and it happens exactly
when
 I believe it shouldn't (and works perfectly when I would guess I could
have
 issues.

 Setup:
 GrandStream GXP2000---Linksys
 Router---Internet--Asterisk box (hosted
 somewhere, fixed IP, no NAT) --- VoIP provider ---PSTN

 When a call comes in from the PSTN, the call goes all the way to my desk
 phone (the GXP2000) and it rings. Audio is clear, both ways.

 When a call is made from my GXP2000 phone to a PSTN phone (I use my cell
and
 my home phone as benchmark, they both get the same result) then I get no
 audio at all.  but ti does rin on the PSTN phone.


 I've tried rerouting ALL of the relevant ports on my Linksys router
directly
 to my VoIP phone (5060 for SIP, 5004 for local RTP on the phone,
1-2
 as the Asterisk RTP ports)Nothing works.

 What ports am I missing?  Could the problem be entirely something else?
 Somehow I had the feelings that calls going out (since they originate from
 the device behind the NAT) would not be a problem, but calls coming in
could
 be.

 I really would appreciate a hint from somebody who knows better than I do
 (i.e. anybody)

 Mike

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[Asterisk-Users] One way audio - it doesn't make sense

2006-02-06 Thread Michaël Gaudette



Hi,

I've had a bit of a 
problem with one way audio, and it happens exactly when I believe it shouldn't 
(and works perfectly when I would guess I could have issues.

Setup:
GrandStream 
GXP2000---Linksys Router---Internet--Asterisk box (hosted 
somewhere, fixed IP, no NAT) --- VoIP provider 
---PSTN

When a call comes in 
from the PSTN, the call goes all the way to my desk phone (the GXP2000) and it 
rings. Audio is clear, both ways.

When a call is made 
from my GXP2000 phone to a PSTN phone (I use my cell and my home phone as 
benchmark, they both get the same result) then I get no audio at all. but 
ti does rin on the PSTN phone.


I've tried rerouting 
ALL of the relevant ports on my Linksys router directly to my VoIP phone (5060 
for SIP, 5004 for local RTP on the phone, 1-2 as the Asterisk RTP 
ports)Nothing works.

What ports am I 
missing? Could the problem be entirely something else? Somehow I had 
the feelings that calls going out (since they originate from the device behind 
the NAT) would not be a problem, but calls coming in could 
be.

I really would 
appreciate a hint from somebody who knows better than I do (i.e. 
anybody)

Mike



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[Asterisk-Users] RE: One way audio - it doesn't make sense

2006-02-06 Thread Michaël Gaudette
  What ports am I missing?  Could the problem be entirely something 
  else?  Somehow I had the feelings that calls going out (since they 
  originate from the device behind the NAT) would not be a 
 problem, but 
  calls coming in could be.
   
  I really would appreciate a hint from somebody who knows 
 better than I 
  do (i.e. anybody)
 
 Pehaps you have set your device to use an outgoing codec which is not 
 supported out of the box by asterisk, such as g.729? ulaw or 
 gsm should 
 work. Check your codec config in your sip.conf as well. For debugging 
 purposes, you should use ulaw everywhere (assuming your ISP 
 supports it).

I tried, the only allowed codec in my sip.conf file is GSM, as supported by
my provider.  

My CLI doesn`t show anything special with debug turned on full. Just the
typical:

-- SIP/provider-0154 is making progress passing it to SIP/myid
-- SIP/provider-0154 is ringing
-- SIP/provider-0154 answered SIP/myid
-- Attempting native bridge of SIP/myid and SIP/provider-0154

Mike

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[Asterisk-Users] No audio for outgoing calls

2006-02-04 Thread Michaël Gaudette
Hi,

I've just noticed my Asterisk setup is having a small issue.  

- Whenever I get a call (from VoIP provider to my Asterisk box, forwarded to
my GXP-2000 phone through SIP registration) I get perfectly clear audio,
both ways.

- When I call out with the phone (Phone to asterisk box through SIP
registration, then to VoIP provider, than to PSTN to my home phone) I get NO
audio.

I know the one-way audio can be the fault of firewalls, but this is
different (s I understand it).  What could be causing this breakdown?
Especially since when I get my phone last week, I made sure to call my home
phone and I could hear perfectly.  SO why can cause this sudden problem?
Thanks,

Mike 

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[Asterisk-Users] SIP question

2006-02-03 Thread Michaël Gaudette



Hi,

I have a provider 
sending me data through SIP, but with no registration. (there are 
constraints that forces us to work like this). And, as far as I am 
concerned, that's fine.

Here is the relevant 
portion of my SIP.conf file.

[514907]context=514907-inboundtype=friendhost=11.222.222.23language=frdisallow=allallow=ulawdtmf=rcf2833
Basically, I 
understand that I am saying everything coming in from 11.222.222.23 should be 
sent to the context514907-inbound. 
Right?

If it is, how 
do I ask this provider for another DID, let`s say 555-555-, and send those 
calls ina different context (let`s say 
55-inbound)???

There doesn't seem 
to be a way of differenciating between calls meant for 514907 and 
55, since they both come in from the same provider (hence same IP 
address). What am I missing to treat those calls 
differently?


Mike



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[Asterisk-Users] Re: SIP question

2006-02-03 Thread Michaël Gaudette
Benjamin,

Thanks a lot for the answer.  Sometimes the obvious escapes me, and this was
the case here.

Regards,

Mike

 I'd change your definition to something like
  
 [providerX]
 context=providerX-inbound
 host=11.222.222.23
  
 in your providerX-inbound context you can match the different 
 extensions
  
 [providerX-inbound]
 exten = 514907,1,NoOp(514907)
 exten = 55,1,NoOp(55)
  
 Now a question I've always wondered, What if providerX uses 
 multiple IPs. Is
 there any way to specify a range of IPs for the host in sip.conf ?
 So far I've had to make a sip entry for each IP my provider uses.

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[Asterisk-Users] RE: Asterisk-Users Digest, Vol 18, Issue 206

2006-02-01 Thread Michaël Gaudette
Thanks Jerry.  What I don`t understand is what are the files greet.gsm and
temp.gsm, and why are they present in one mailbox and not the other?

And why, probably for the same reason x, is it that when I record my
unavailable message in my mailbox, and call back to try it, the default
asterisk unavailable message is played???

Mike

Message: 1
Date: Tue, 31 Jan 2006 12:28:10 -0600
From: Jerry Jones [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Voicemail greetings
To: Asterisk Users Mailing List - Non-Commercial Discussion
asterisk-users@lists.digium.com
Message-ID: [EMAIL PROTECTED]
Content-Type: text/plain; charset=ISO-8859-1; delsp=yes; format=flowed


On Jan 31, 2006, at 10:03 AM, Michakl Gaudette wrote:

 Hi,

 I`ve been trying to figure out voicemail, but there is something that 
 is obviously escaping me. Using * 1.2.3, standard built with 
 asterisk-addons.

 I have two voicemails, one is 702 and one is 705.  Both in different 
 contexts, but that doesn`t matter (I think).  The point is in the 
 /voicemail/context/702 directory I have the files unavail.gsm, 
 temp.gsm and greet.gsm.  While in the other directory, I have 
 greet.gsm, unavail.gsm and busy.gsm.

 So in one directory I have temp.gsm and in the other busy.gsm.  How 
 did that happen and what does it mean?  What i found out is that in 
 the one voicemail that doesn`t have temp.gsm, when somebody tries to 
 leave me a message that person gets an asterisk greeting (as opposed 
 to one with my wonderful voice).


 Also, WHEN are the file used? I have the option of recording my busy 
 message and my unavailable message, but really, how does Asterisk 
 choose which one I am? (unavailable vs busy)?

 This isn`t clear to me, hopefully somebody has a quick and simple 
 answer.

simplified answer
If the phone rings then goes to vm it is unavailable. If the phone does not
ring it is busy.

More detailed
If you phone is set to allow n calls to ring in and n+1 tries, then the
phone will return a busy If your phone is in do not disturb it will return a
busy If you phone is unreachable it will return a busy

Mostly depends on your phones exactly how/when things happen, but definately
controllable from the dialplan also

ymmv

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[Asterisk-Users] RE: Asterisk-Users Digest, Vol 19, Issue 6

2006-02-01 Thread Michaël Gaudette
It`s happened to me before when I was using a GrandStream GXP-2000.  I had
to change the DTMF mode on the phone itself to something else and it
eventually worked.

Are you trying to log in via a SIP device?  

Mike





From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Tuesday, January 31, 2006 11:58 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Comedian Mail Wont Take Password

For some reason my voice mail stopped working properly.  I was able to go in
as a new user, set the password and options and now can never log back in
using the password I assigned the mailbox.  I can log in through the web
interface with that password fine, and the voicemail.conf looks fine but
every time I try to check messages I get Password incorrect please try
again until it eventually hangs up.

Any ideas why this might be happening or what I can do to fix it?

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[Asterisk-Users] Digit timeouts vs includes in diaplan

2006-02-01 Thread Michaël Gaudette



Hi,

I have a little 
situation with my dialplan, and I am wondering if what I want is even 
possible.

Here it is: I have 
three contexts, context1 includes contexts2, and context2 includes 
context3. In other words, in context1 all extensions of 
context2 and context3 are valid (and actually working, so that's good). I 
am using those context for the sake of code clarity and reuse, and for this 
reason they are absolutely needed.

Most extensions work 
allright, EXCEPT in the cases where there are "overlapping" extensions, for 
exemple 2, 23 and 235. In a normal dialplan, I would expect when dialing 
"2" that there would be a timeout of 5 seconds before that extension is 
dialed. When dialing 23, another 5 second delay and when dialing 235 it 
would dial immediately. In other words, when I pressed "2" that extension 
would not immediately be dialed but asterisk would wait for other 
digits.

In my case, the 
extensions are split as follows:
[context1]
include = 
context2
exten = 2, 
1,noop(2)

[context2]
include = 
context3
exten = 
23,1,noop(23")

[context3]
exten = 
235,1,noop(235)

And the RESULT is 
that when I press "2" in context1, it doesnt even give me a chance to dial the 
other digits, it simply connects me to extension 2. What if I wanted to 
put in 235???

Is 
this:
1) A 
bug?
2) 
WAD?
3) I missed 
something?
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[Asterisk-Users] Voicemail greetings

2006-01-31 Thread Michaël Gaudette



Hi,

I`ve been trying to 
figure out voicemail, but there is something that is obviously escaping me. 
Using * 1.2.3, standard built with asterisk-addons.

I have two 
voicemails, one is 702 and one is 705. Both in different contexts, but 
that doesn`t matter (I think). The point is in the /voicemail/context/702 
directory I have the files unavail.gsm, temp.gsm and greet.gsm. While in 
the other directory, I have greet.gsm, unavail.gsm and 
busy.gsm.

So in one directory 
I have temp.gsm and in the other busy.gsm. How did that happen and what 
does it mean? What i found out is that in the one voicemail that doesn`t 
have temp.gsm, when somebody tries to leave me a message that person gets an 
asterisk greeting (as opposed to one with my wonderful 
voice).


Also, WHEN are the 
file used? I have the option of recording my busy message and my unavailable 
message, but really, how does Asterisk choose which one I am? (unavailable vs 
busy)? 

This isn`t clear to 
me, hopefully somebody has a quick and simple answer.

Mike






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[Asterisk-Users] CDR logging in /var/log/asterisk instead of MySQL DB

2006-01-26 Thread Michaël Gaudette



Hi,

I've just 
reinstalled Asterisk 1.2.3 on a fresh system and since I've noticed that the CDR 
logging in MySQL (on a different computer) has stopped. I thought it 
wasn't logging anything at all, but I realized after a bit of searching that 
there were log files in /var/log/asterisk/cdr_customand 
/var/log/asterisk/cdr_csv with up to date logs.

My cdr_mysql.conf is 
set up properly, and I get no indication that the connection to MySQL is not 
working properly. Has something changed since 1.2.2 or 
1.2.3?

Regards,

Mike


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[Asterisk-Users] CDR problems

2006-01-26 Thread Michaël Gaudette



Yes I did. Fair 
question. I think it`s working, but is there anyway to know for 
sure? Show modules show app_cdr.so as 
existing...

Mike

On Thursday 26 Jan 2006 16:50, Michaël 
Gaudette wrote: 
Hi, I've 
just reinstalled Asterisk 1.2.3 on a fresh system and since 
I've noticed that the CDR logging in MySQL 
(on a different computer) has stopped. I 
thought it wasn't logging anything at all, but I realized 
after a bit of searching that there were log 
files in 
/var/log/asterisk/cdr_custom and /var/log/asterisk/cdr_csv with up 
to date logs.Did you install 
asterisk-addons?B
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[Asterisk-Users] SIP register vs SIP with a fixed IP

2006-01-25 Thread Michaël Gaudette



Hi,

Two 
questionsfor the gurus out here:

1) 
I recently 
asked, for a number of reasons, to have my provider changehis way of doing 
SIP wth me: instead of registering with his server, I know simply send my 
stuff to his IP without registration.

I have always had 
two test numbers: one IAX and one SIP. When I get a call on either of 
those numbers, the call is bridged and send back over SIP to my land 
line.

Since I made the 
switch to fixed IP (although it may have occured before without my knowledge) I 
get the following error ONLY when the call comes invia SIP

"Got 
SIP response 488 "Not Acceptable Here" back from111.111.111.111", this being 
the IP I am sending my calls to.

When it comes 
through IAX, the call is bridged without any problem.

What could be 
the cause of this problem?

2) The way my 
contexts were setup before is that when a call came in through 555-555-, it 
landed in context_a. when it came in through 555-666-, it landed in 
context_b. This way I could have a different dial plan per customer (since 
I resell VoIP services). This was easy before I was using SIP 
registration.

Now that I am 
using a fixed IP with no registration, how do I switch the call to a different 
context based on the number called?

Mike
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[Asterisk-Users] RE: Asterisk-Users Digest, Vol 18, Issue 131

2006-01-22 Thread Michaël Gaudette
Mark,

Thanks a lot for the feedback. It's reassuring to say the least

Mike



Message: 18
Date: Sat, 21 Jan 2006 15:36:18 -0500
From: Mark Phillips [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] SIP and NAT - best practices?
To: Asterisk Users Mailing List - Non-Commercial Discussion
asterisk-users@lists.digium.com
Message-ID: [EMAIL PROTECTED]
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

Most often the simple addition of nat=yes in the relevant sip.conf 
stanza is all that's required to make a remote SIP phone work from 
behind a firewall.

for example

[2201]
user=blah
secret=blah
auth=blah
allow=blah
host=dynamic
nat=yes

I've been running 4 remote SIP phones across the internet from my 
families houses all over the world in this manner. The only issues I get 
are those of bandwidth availability or rather occasional lack of it.

Hosted PBX's are no different. The hosting service should be providing a 
similar mechanism (although it might not be Asterisk based).

Mark, G7LTT/KC2ENI
Randolph, NJ
http://www.g7ltt.com


Michakl Gaudette wrote:
 Thanks Moises.  I was kind of hoping that, at least if I hosted my
Asterisk
 server somewhere where there was no NAT for the * box that the SIP phones
 wouldn't create any issues.  
 
 How do you people with Hosted PBX handle the deployment of SIP phones
behind
 NAT firewalls? Is it just elbow grease and configuring every single phone
 for the customer, or is there a way?
 
 Mike
 
 
 
 you can redirect the ports of the router as well. Or you can configure
 your SIP phone to use a STUN server. Please read in voip-info.org
 about SIP NAT, there are good suggestions.
 
 regards
 
 On 1/20/06, Michakl Gaudette [EMAIL PROTECTED] wrote:
 
Hello,

I'm a bit new to SIP, and I've set up a SIP line with Asterisk and my
wholesale provider.  That worked, fine.  I ahd to open up the ports on my
router, forward them to the correct box, again fine.

Now, if I get one of my customers to connect his SIP phone to my Asterisk
box, and HE'S behind a NAT firewall, does he have to go through the same
process, or is it just the Asterisk box that needs to translate the SIP
 
 and
 
RTP port?

In other words: if my SIP phone is behind a Linksys router, do I need to
configure the Router for any reason?

Mike
 
 
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[Asterisk-Users] Finding good, objective reviews of major VoIP phones

2006-01-22 Thread Michaël Gaudette
Hi,

Where can I find objective reviews of VoIP phones?  Somebody out there must
have done a comparaison of those phones, unfortunately all I can find at
reviews of one phone (without comparing them to others) or obviously biased
ones.

Also, I'm looking for a good value business phone (for me, but also to
resell to my customers).  I already asked the questions in the biz mailing
list, and got plenty of replies (thank you!) but here I'd like to get
opinions on hardphones, not offers to sell me stuff.

Regards,


Mike

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[Asterisk-Users] SIP and NAT - best practices?

2006-01-21 Thread Michaël Gaudette
Thanks Moises.  I was kind of hoping that, at least if I hosted my Asterisk
server somewhere where there was no NAT for the * box that the SIP phones
wouldn't create any issues.  

How do you people with Hosted PBX handle the deployment of SIP phones behind
NAT firewalls? Is it just elbow grease and configuring every single phone
for the customer, or is there a way?

Mike



you can redirect the ports of the router as well. Or you can configure
your SIP phone to use a STUN server. Please read in voip-info.org
about SIP NAT, there are good suggestions.

regards

On 1/20/06, Michakl Gaudette [EMAIL PROTECTED] wrote:
 Hello,

 I'm a bit new to SIP, and I've set up a SIP line with Asterisk and my
 wholesale provider.  That worked, fine.  I ahd to open up the ports on my
 router, forward them to the correct box, again fine.

 Now, if I get one of my customers to connect his SIP phone to my Asterisk
 box, and HE'S behind a NAT firewall, does he have to go through the same
 process, or is it just the Asterisk box that needs to translate the SIP
and
 RTP port?

 In other words: if my SIP phone is behind a Linksys router, do I need to
 configure the Router for any reason?

 Mike

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[Asterisk-Users] SIP, NAT and Firewalls

2006-01-20 Thread Michaël Gaudette
Hello,

I'm a bit new to SIP, and I've set up a SIP line with Asterisk and my
wholesale provider.  That worked, fine.  I ahd to open up the ports on my
router, forward them to the correct box, again fine.

Now, if I get one of my customers to connect his SIP phone to my Asterisk
box, and HE'S behind a NAT firewall, does he have to go through the same
process, or is it just the Asterisk box that needs to translate the SIP and
RTP port?

In other words: if my SIP phone is behind a Linksys router, do I need to
configure the Router for any reason?

Mike

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[Asterisk-Users] Problem with rxfax - Dropping incompatible voice frame?

2006-01-19 Thread Michaël Gaudette
Hi,

I'm having problems with the rxFax app.  One of the messages that appear in
my console is:
Executing Set(SIP/something,
FAXFILE=/var/spool/asterisk-fax/1137692307.5.tif) in new stack
-- Executing RxFAX(SIP/something,
/var/spool/asterisk-fax/1137692307.5.tif) in new stack
Jan 19 12:38:30 NOTICE[12008]: channel.c:1906 ast_read: Dropping
incompatible voice frame on SIP/something of format slin since our native
format has changed to ulaw

Dropping incompatible voice frame on SIP/something of format slin since our
native format has changed to ulaw

This seemed particularly important, but I can't really say whyCould this
be why my faxes are often interrupting during transmission and giving me
errors on my PSTN fax machine that is used for sending the fax?

Mike

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[Asterisk-Users] Fax and asterisk

2006-01-19 Thread Michaël Gaudette
Thanks Steve. Everywhere I looked there seemed to be some hope, but this
pretty kills my chances.  

Next question then: any of you know of a Vitual Fax service that could
whitelabel for me?

Mike

 Executing Set(SIP/something,
 FAXFILE=/var/spool/asterisk-fax/1137692307.5.tif) in new stack
 -- Executing RxFAX(SIP/something,
 /var/spool/asterisk-fax/1137692307.5.tif) in new stack
 Jan 19 12:38:30 NOTICE[12008]: channel.c:1906 ast_read: Dropping
 incompatible voice frame on SIP/something of format slin since our native
 format has changed to ulaw

FAXing doesn't work over Voice-over-IP channels.  Or, hardly ever works.  
Or, works occasionally but unreliably.  Check the spandsp FAQ.

Steve


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[Asterisk-Users] Asterisk Fax part 2

2006-01-18 Thread Michaël Gaudette
Thanks.  I know that line quality is a factor, and I know I could get a 50$
fax with a PSTN line (that is what I have now).  But I have my reasons to
want to setup a fax over IP, and I want to keep going.  Where do I find info
on this debug mode? Is there a detaild log in Asterisk that show exactly
what happens when the fax is trying to come in?

Also, could this console output help?
- Executing SetVar(IAX2/unlimitel-2,
FAXFILE=/var/spool/asterisk-fax/1137584712.0.tif) in new stack
Jan 18 06:45:15 WARNING[24824]: pbx.c:5960 pbx_builtin_setvar_old: SetVar is
deprecated, please use Set instead.
-- Executing RxFAX(IAX2/unlimitel-2,
/var/spool/asterisk-fax/1137584712.0.tif) in new stack
Jan 18 06:45:15 NOTICE[24824]: channel.c:1903 ast_read: Dropping
incompatible voice frame on IAX2/unlimitel-2 of format slin since our native
format has changed to ulaw
-- Hungup 'IAX2/unlimitel-2'

Mike

 
-
Just a quick note, make sure /var/spool/asterisk-fax/ exists and is
writable by whatever asterisk runs as. Assuming your connection is
good enough, I had LINE ERRORs because app_rxfax aborted right after
the handshake as it would not write the output file. I think there is
a debug mode in app_rxfax that may shed some light. Otherwise see
Alexander's reply about the connection quality.

--Luki

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[Asterisk-Users] Asterisk and Fax part 2

2006-01-17 Thread Michaël Gaudette
Hello,

I've been trying to setup a Fax2Email mecanism on my Asterisk box.  I have
been using the following:

1) An incoming IAX line on Unlimitel (Im not even sure if it's worth
mentionning the provider, but I do just in case)
2) NVBackGroundDetect from Newman Telecom
3) The following extension to test: 
exten =
fax,1,SetVar(FAXFILE=/var/spool/asterisk-fax/${UNIQUEID}.tif)
exten = fax,2,rxfax(${FAXFILE})

4) A fax on a PSTN line to test the fax-to-file part of the system.

Now, the extensions are called when appropriate, and the system seems to
work...until the fax actually tries to send the image, and then I get a LINE
ERROR on the sending fax.  The actual error code goes something like this:
COM.E-7

In IAX.conf, I have configured it as disallow=all and allow=ulaw as
specified in the instructions I found on the following page
http://www.voip-info.org/wiki/view/Asterisk+fax .

Where should I start looking to resolve this issue?

Mike

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[Asterisk-Users] Fax RX and SIP/IAX

2006-01-11 Thread Michaël Gaudette
Hi,

I'm looking to implement Fax reception on a SIP line.  I`ve been looking at
the Wiki and some other web pages and it`s far from clear what I need to do,
or if it`s even possible.

1) Is it possible, or does it only work on Zap channels? (as I`ve read
somewhere)
2) Is there a good reference on the web to do so?

Thanks,

Michael
 

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[Asterisk-Users] RE: Asterisk-Users Digest, Vol 17, Issue 89

2005-12-15 Thread Michaël Gaudette
  I did the following
  s,1,Background(blablabla)
  s,2,Read(VARIABLE||1) ; accepting only one digit (1 to 
 accept call, anything
  else to hangup)
 
 That's not the right approach. Do something like his:
 
 [confirmcall]
 exten = s,1,Background(blablabla)
 exten = 1,1,Goto(accept_call_context,s,1)
 exten = t,1,Hangup
 exten = i,1,Hangup

Thanks Luki.  I was just following the example in the Wiki, on the Dial()
cmd page.  But now that I think of it, it does make more sense to use your
approach.

Mike

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[Asterisk-Users] Background() followed by Read - something wrong?

2005-12-14 Thread Michaël Gaudette
Hi,

I'm using Asterisk 1.2.1, and have been trying to sue the Background()
command followed by Read() (for a screening app, but that's beside the
point)

I did the following
s,1,Background(blablabla)
s,2,Read(VARIABLE||1) ; accepting only one digit (1 to accept call, anything
else to hangup)
...

My problem is that when using Background, the following happens:
1) When I wait until the file has finished playing, the VARIABLE is read
according to input. Good!
2) If I press a key while the sound file is playing, it seems not to go into
the VARIABLE as its value, but go to the extension pressed. NOT good.

What I want to do is simply play a file but accept a Read() value while the
file is playing.  What am I missing?

Mike

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[Asterisk-Users] CDR issues

2005-11-30 Thread Michaël Gaudette
I'm having problems setting up the CDR functionality.  Namely, it doesn't
always wok (but I do have some records).  When typing cdr mysql status in
the Asterisk console, it does say connected for 3 minutes 22 seconds, with
0 records added since last restart.  But I did call a few times into my
PBX, so what is the issue?

Thing is, somehow (and I didn't change any config) there are three records
into the CDR table.  And they correspond with real calls.  It just stopped
taking in more, somehowand those three weren't in sequence, the system
missed a few calls.

My biggest grip is I don't know where to troubleshoot this.  Any log files I
can look at?  The message log in var/log/asterisk only shows that I am
using simple CDR.

Next natural question: When I dial into my PBX, and my PBX dials out to make
a bridge, can the CDR DB show the two calls (the incoming one and the
outgoing one) separately?

Mike

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[Asterisk-Users] FW: CDR issues

2005-11-30 Thread Michaël Gaudette
 
Forgot to say: I am using version 1.2, stable.  


-

I'm having problems setting up the CDR functionality.  Namely, it doesn't
always wok (but I do have some records).  When typing cdr mysql status in
the Asterisk console, it does say connected for 3 minutes 22 seconds, with
0 records added since last restart.  But I did call a few times into my
PBX, so what is the issue?

Thing is, somehow (and I didn't change any config) there are three records
into the CDR table.  And they correspond with real calls.  It just stopped
taking in more, somehowand those three weren't in sequence, the system
missed a few calls.

My biggest grip is I don't know where to troubleshoot this.  Any log files I
can look at?  The message log in var/log/asterisk only shows that I am
using simple CDR.

Next natural question: When I dial into my PBX, and my PBX dials out to make
a bridge, can the CDR DB show the two calls (the incoming one and the
outgoing one) separately?

Mike

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[Asterisk-Users] Voicemail and sendmail

2005-11-29 Thread Michaël Gaudette
Hi,

I`m a beginning Asterisk and Sendmail user.  I am trying to setup my
voicemail to send emails to a certain email address. It doesn't work, and I
think I've figured out what it is.  There is probably a spam-feature at my
provider (that I am using as smart host in sendmail) to not accept emails
coming from [EMAIL PROTECTED]

If I start a telnet session on port 25 locally and go at it manually, an
email with MAIL FROM: [EMAIL PROTECTED] never makes it, while the
exact same email with MAIL FROM: [EMAIL PROTECTED] actually gwets to my
inbox.

How do I make it so that asterisk emails as send using [EMAIL PROTECTED]
instead of [EMAIL PROTECTED]  Is it an asterisk thing or a
Sendmail problem? Because my logs show that the email is send from
[EMAIL PROTECTED]


Thanks,

Mike

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[Asterisk-Users] RE: Asterisk-Users Digest, Vol 16, Issue 232

2005-11-29 Thread Michaël Gaudette
I tried that, didn`t do anything. My guess is that the serveremail line
changes the name in the from field, but not the MAIL FROM: call in SMTP.


Mike


 It seems that in both the 1.0 line and the 1.2 line, the [general] 
 section of voicemail.conf has an option:
 
 ; Who the e-mail notification should appear to come from
 [EMAIL PROTECTED]
 
 Moj
 
 Michakl Gaudette wrote:
  Hi,
  
  I`m a beginning Asterisk and Sendmail user.  I am trying to setup my
  voicemail to send emails to a certain email address. It 
 doesn't work, and I
  think I've figured out what it is.  There is probably a 
 spam-feature at my
  provider (that I am using as smart host in sendmail) to not 
 accept emails
  coming from [EMAIL PROTECTED]
  
  If I start a telnet session on port 25 locally and go at it 
 manually, an
  email with MAIL FROM: [EMAIL PROTECTED] never 
 makes it, while the
  exact same email with MAIL FROM: [EMAIL PROTECTED] actually 
 gwets to my
  inbox.
  
  How do I make it so that asterisk emails as send using 
 [EMAIL PROTECTED]
  instead of [EMAIL PROTECTED]  Is it an asterisk thing or a
  Sendmail problem? Because my logs show that the email is send from
  [EMAIL PROTECTED]

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[Asterisk-Users] Voicemail and sendmail

2005-11-29 Thread Michaël Gaudette

Thanks Colin.  That makes sense, but how do I modify this?  I am no Linux
expert, but the passwd file doesn’t seem to conatain any SMTP configuration.

When you said run non-root, you meant Asterisk or Sendmail running as
non-root?

Mike




You can also modify the passwd file in /etc to put a friendly name on the
SMTP envelope instead of root b/c some spam filters will block even if the
email address is ok but the sender is root 

Best practice is to run non-root though. I have an Asterisk user and an
Asterisk group. If you modify your passwd file appropriately after setting
your Asterisk account you can get very friendly names like Company XYZ
phone system 

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[Asterisk-Users] Using variables for context names

2005-11-15 Thread Michaël Gaudette
Hello,

How can I use variables for a whole .conf dialplan file (that is called from
extensions.conf by using an #include).  My situation is that I want to use
the variable for the context-name too.

Example:
VARIABLE_FOO=string

;this is context string-test
[${VARIABLE_FOO}-test]

exten = 1,1,Noop(${VARIABLE_FOO})


Is this even possible?  I want to do this only to help me in coding
different but similar .conf files.  For example, all my customers have the
same dialplan exept for a few changes, and that is reflect by simply
changing the variable (instead of parsing through the dialplan changing a
number of things).  This allows me to have one .conf file for each customer,
making it easier to manage (IMO)




Michael Gaudette

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[Asterisk-Users] How do I apply the asterisk patches?

2005-11-10 Thread Michaël Gaudette
I've just registered on the Mantis system, and I reported a bug, and
somebody answered me with a patch (something.patch).

That's all good and fine, and I'm really proud of what a good boy I am, but
how the heck do I apply this patch? :-)

Yes, this is not my greatest moment, but I'd really like to know so I can
apply the patch!

Mike

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[Asterisk-Users] Sending DTMF tones after answering on an IAX channel

2005-11-09 Thread Michaël Gaudette
Hi,

I'm trying to send some DTMF dialtones (for an extension on the other end).
My call is done from a Zap channel, to Asterisk, throught an IAX provider,
to a PSTN line in some university.

The phone number I am trying to reach is 555-555- exten 1234.

What I did is an
Exten = 201,1,Dial(IAX2/provider/55||D(1234))

Well, that doesn’t work.  The other end doesn’t seem to accept the DTMF
tones.  Maybe Asterisk is sending them too quickly (how to I put a pause in
between?)

I also tried using pauses (Dial/IAX2/provider/55ww1234) But
my outgoing provider tells me it's circuit busy)

Any clue or me?  Just calling 555-555- is fine, but I have to put in the
extension manually.  No good for my needs.

Mick

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[Asterisk-Users] RE: Asterisk-Users Digest, Vol 16, Issue 60

2005-11-09 Thread Michaël Gaudette
 I'm trying to send some DTMF dialtones (for an extension on the other 
 end).
 My call is done from a Zap channel, to Asterisk, throught an IAX 
 provider,
 to a PSTN line in some university.

 The phone number I am trying to reach is 555-555- exten 1234.
 What I did is an
 Exten = 201,1,Dial(IAX2/provider/55||D(1234))

 Well, that doesn’t work.  The other end doesn’t seem to accept the DTMF
 tones.  Maybe Asterisk is sending them too quickly (how to I put a 
 pause in
 between?)snip
It could be that the audio codec you are using is munging the tones 
into an unusable form

Well the mystery thickens (or not)...

Turns out my first digit is sent correctly.  For example, that PBX system
asks me for french (press 1) or english (press 2).  I use the D option of
Dial this way: D(1) and get french options.  If I use D(2) I get english.

Now, the exact tones I want to send are 5, slight pause, and then 5039.

How do I do this?  I tried D(5w5039) but I got the exact same result as just
sending D(5). It`s like all the subsequent tones are ignored, or are sent
too fast and not recognized by the PBX ( but then again, 5w5w0w3w9 doesn`t
work either).

I am at a loss.  I`m offering a token 5$CAN by PayPal for whoever finds my
answer. (remember, I am using IAX2)


Mike

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[Asterisk-Users] How do I show that a message is waiting on a Zap channel?

2005-11-08 Thread Michaël Gaudette
I have an FXO card, with a typical modern PSTN phone connected to it.  A
phone that, when connected to my PSTN provider, will show when there is a
message waiting by flashing a red light.  

If I connect this phone to Asterisk, with a Zap channel, how do I make this
phone recognize that there is a voicemail waiting, and flash it`s red led?  

Mike

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[Asterisk-Users] Voipjet - No one is available to answer at this time

2005-11-05 Thread Michaël Gaudette
Hi,

I`ve just tried the Voipjet 0.25$ test account, following everything the web
site told me to do (see below).

When I dial a local canadian number, or even their own example (the New York
public library) the call seems to be accepted, but before it does anything I
get two lines following the using gsm line:
1) IAX2/voipjet-1 hung up
2) no one is available to answer your call

What's wrong with my setup?

Mike

In IAX.conf

[voipjet] 
type=peer 
host= 216.118.117.46
secret= REMOVED
auth=md5 
notransfer=yes 
context=default 

Step 2: Add the following to extensions.conf (found in /etc/asterisk) 

; NANPA: North American Numbers dialed as 1 + area code 
; For example, the New York Public Library is dialed as 12123400849 
; 1 (North American call) 212 (New York area code) 3400849 (libary's phone
number) 
; WORLD: International Numbers dialed as 011 + country code + number 
; For example, the Tate Modern Museum in London, U.K. is dialed as
011442078878000 
; 011 (International call) 44 (U.K. country code) 2078878000 (museum's
number) 
; Finally, the number just before @voipjet in the Dial string is your
VoipJet userid # 

exten = _1NXXNXX,1,SetCallerID(4153574000); Set your CallerID as a ten
digit number like this. See our FAQ 
exten = _1NXXNXX,2,Dial,IAX2/[EMAIL PROTECTED]/${EXTEN} ; VoipJet.com 
NANPA 
exten = _011.,1,SetCallerID(4153574000); Set your CallerID as a ten digit
number like this. See our FAQ. 
exten = _011.,2,Dial,IAX2/[EMAIL PROTECTED]/${EXTEN} ; VoipJet.com WORLD 
;Do not change IAX2/ in the above two lines! 


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[Asterisk-Users] 2 Dial plan questions

2005-11-04 Thread Michaël Gaudette
I have two questions about a dial plan I'd like to try:

1) How do you put together a dial plan that includes a call transfer that
first asked the called person to accept this call press 1, to refuse it
press 2?

2) I know how you can switch a dial plan from one behavior to anothr based
on who is calling (callerID) but how do you do this based on which line was
called? (let's say I have a T1 line with 23 phone numbers)

Regards,

Mike

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[Asterisk-Users] Error with loading an FXS module

2005-11-02 Thread Michaël Gaudette
Thanks Rich for your reply.   

 If you modprobe zaptel and wctdm, then run ztcfg -vvv, you 
 shoud see the four modules like this:
 Channel map:
 
 Channel 01: FXS Kewlstart (Default) (Slaves: 01) Channel 02: 
 FXS Kewlstart (Default) (Slaves: 02) Channel 03: FXS 
 Kewlstart (Default) (Slaves: 03) Channel 04: FXS Kewlstart 
 (Default) (Slaves: 04)
 
 4 channels configured.
 
 (The above is showing four red fxo modules installed on my system.)
 
 If you get error messages at this point, then contact digium 
 support to have them help with an RMA on a possible defective module.
 
 If you get a response similar to the above, then the TDM card 
 and its modules are _likely_ okay.

I did this and I did not get any error.  BUT, dmesg shows errors with the
loading of modules (INITIAL proSLIC failed or something like that).  I
switch the modules around, and the error followed the module  (pointing me
to a module problem, not a TDM400 probem).

Turns out I have an RMA now with Digium, so it`s defective hardware (at leas
in their opinion, which is good enough for me).  Thank you for your reply, I
really appreciate the level of support I am getting from volunteers like
you.

Regards,

Michaël

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[Asterisk-Users] Error with one of my Zapata channels

2005-11-01 Thread Michaël Gaudette

Hello,

Ever since I started playing with Beta versions of Asterisk, I've had a 
problem.  It might just be coincidence though, since before that I didn't 
touch the Asterisk PC for a good 2 weeks and I had done alot playing around 
with config files.


I have a 4 port FXS/FXO card (with 2 of each in).  I asked in this mailing 
list about an Audio pipe broken (error message from Asteirsk) and I was told 
it was usually Zapata.conf that was the problem, and I confirmed it was. 
The problem si I don't know what the exact cause is.


I have my channels defined in zaptel.conf as
fxoks=1,2
fxsks=3,4

In zapata.conf, I have: (I commented out the other 2 cards)

signalling = fxo_ks
context = test
channel = 1

signalling = fxo_ks
context = test
channel = 2

Now, this gives me the Audio pipe broken error. BUT, If I comment out 
channel 1 out of zapata.conf, my second phone (connected to channel 2) works 
perfectly (as far as I can tell, the dialplan works).


Further investigation showed that my var/log/messages had the following two 
lines in reference to those cards:

Module 0: FAILED FXS (FCC)
Module 1: INSTALLED -- AUTO FXS/DPO

But ztcfg -v shows no error.

Am I dealing with a hardware issue?  Can I fix it, or is this a defective 
card?


This was seen on v-1-2-0Beta1 but I have just confirmed the same behavior on 
beta2.


Thanks for any help that may come my way.

Mike



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[Asterisk-Users] Ouch - Error while writing audio data - broken pipe

2005-10-28 Thread Michaël Gaudette
I'm getting the following error when starting Asterisk: Error while writing 
audio data: broken pipe. In my processesses I have tons of mpg123 instances 
running, probaby because of asterisk trying to start ad nauseum.


What could be creating this?  I am running Beta 1.2, trying to see if 
Realtime Config could meet my needs in the near future.


Regards,

Mike 


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[Asterisk-Users] Re: T1 questions - could I got VoIP instead?

2005-10-21 Thread Michaël Gaudette
yes, its irrelavent what the channels within a channelized T1 do, but 
with

a pri is more complicated FWIW forget about PRI in Canada, no one seems to
want to offer it. With channelized you need a drop and insert channelbank,
fxs ports on the channels for extensions, and another T1 out from it with
just the 6 channels left you want for the outside lines.

Caveat - at least in Canada, 6 channels in a T1 is not worth it, go with 6
analog lines of whatever type you need fed to the appropriate channel bank
ports - DID and/or regular trunks, last time I dealt with it which has
been a while now you could only get inbound DID, so you need regular lines
to call out in addition. If you do find a cheap provider for sparse
populated T1's let me know, but a couple years ago you were paying $700
for the loop from Bell, and then whatever you actually wanted in it
(dsx's, FR, etc) on top of that.

I have a single t1 card and a 8x16 channel bank attached with 8 line ports
and 16 extensions


at least in Canada, ordering anything beyond a loop start trunk is not for
the weak of heart, you have to be sure of what you want, and don't take no
for an answer from anyone at the telco. You will probably have to go
through about 3 layers of call jockies before you get anyone who remotely
understands what you want. Then expect it to get done wrong the first time
they attempt it so allow lots of extra time. My personal tip - wear a
headset phone, take a washroom break and have a snack near you, then take
a deep breath and call, its going to take a while.



Thanks for the Canadian perspective Joe.  I'm living this right now, just 
trying to find out prices from Bell Canada.


I have (yet another) follow-up question...my hypothetical company had 24 
external lines and 72 internal employees.  Which is why a T1 was the answer. 
Now that I think of it, couldn't I use VoIP instead for the external lines 
(I'm not looking at the internal lines right now, just trying to figure out 
whats cheaper for outside access).


Meaning, couldn't I have 72 phone number coming in throught my VoIP 
provider, sent to my Asterisk PBX through normal Internet plumbing and then 
channel it to whatever internally.


This seems obvious, but since nobody mentionned it to me I'm afraid I'm 
probably forgetting about an important obstacle to doing it.


Mike

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[Asterisk-Users] Some questions regarding T1's

2005-10-20 Thread Michaël Gaudette

Hi,

I'm a computer engineer with basic knowledge of telecom.  Actually, less 
then basic to be honest.  I've been playing around with Asterisks for a few 
weeks with 2 FXS and 2 FXO cards, and having a bit of fun making a home PBX. 
I'd like to know how I could apply this new knowledge to, for example, 
developping a PBX solution for this following hypothetical company:


- Exactly 72 employees each with a direct telephone number that goes 
directly to their phone.  Ex: Bob is 444-555- and Lisa is 444-555-6667. 
Let's say they don't have a PBX yet.
- Statistically, the max number of outside lines ever busy at the same time 
was 24 (how conveniently T1-like).  They don't want to change their business 
cards, so 444-555- should still reach Bob, but now by going to the PBX 
first.  The PBX should recognize that the call was made to 444-555- and 
switch it to Bob automatically.  Bob should see the Caller ID of the caller 
on his phone.


This is it.  Conceptually, not very complicated.  My guess is I would need 
(and this is where I need confirmation from somebody in the know):

- Asterisk PBX
- A Digium T1 line for a connection to the phone service provider (I'm in 
Canada, so let's say Bell Canada for argument's sake)

- A T1 line from Bell Canada (or other)
- Something (not sure what) on the outside to connect to those 72 phones (3 
T1 cards internally connecting to a wire panel, in turn connected to 60 
phones?


Is this it?  Do I need anything else?

Follow-up questions:
a) Is is possible to have 72 numbers associated to a single T1 (more numbers 
than lines)?
b) Will Asterisk be able to recognize (and how?) which number the call came 
on, so it can run the right dial plan?
c) This migth be a Canada-specific answer, but I'll try:  When leasing a T1 
line, does the regional code  have to be based on geohraphy?  Could I have a 
T1 with 416 (Toronto) numbers located in Montreal (514)?


I sure hope my questions weren't too newbie-like.  I fear they are, but 
I've really tried finding the info on  the web. I certainly wouldn't be 
insulted if the only reply I got was a link to a decent Web site explaining 
all this.


Mike 


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[Asterisk-Users] Some questions regarding T1's

2005-10-20 Thread Michaël Gaudette

Hi,

I'm a computer engineer with basic knowledge of telecom.  Actually, less 
then basic to be honest.  I've been playing around with Asterisks for a few 
weeks with 2 FXS and 2 FXO cards, and having a bit of fun making a home PBX. 
I'd like to know how I could apply this new knowledge to, for example, 
developping a PBX solution for this following hypothetical company:


- Exactly 72 employees each with a direct telephone number that goes 
directly to their phone.  Ex: Bob is 444-555- and Lisa is 444-555-6667. 
Let's say they don't have a PBX yet.
- Statistically, the max number of outside lines ever busy at the same time 
was 24 (how conveniently T1-like).  They don't want to change their business 
cards, so 444-555- should still reach Bob, but now by going to the PBX 
first.  The PBX should recognize that the call was made to 444-555- and 
switch it to Bob automatically.  Bob should see the Caller ID of the caller 
on his phone.


This is it.  Conceptually, not very complicated.  My guess is I would need 
(and this is where I need confirmation from somebody in the know):

- Asterisk PBX
- A Digium T1 line for a connection to the phone service provider (I'm in 
Canada, so let's say Bell Canada for argument's sake)

- A T1 line from Bell Canada (or other)
- Something (not sure what) on the outside to connect to those 72 phones (3 
T1 cards internally connecting to a wire panel, in turn connected to 60 
phones?


Is this it?  Do I need anything else?

Follow-up questions:
a) Is is possible to have 72 numbers associated to a single T1 (more numbers 
than lines)?
b) Will Asterisk be able to recognize (and how?) which number the call came 
on, so it can run the right dial plan?
c) This migth be a Canada-specific answer, but I'll try:  When leasing a T1 
line, does the regional code  have to be based on geohraphy?  Could I have a 
T1 with 416 (Toronto) numbers located in Montreal (514)?


I sure hope my questions weren't too newbie-like.  I fear they are, but 
I've really tried finding the info on  the web. I certainly wouldn't be 
insulted if the only reply I got was a link to a decent Web site explaining 
all this.


Mike 


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[Asterisk-Users] Re: T1 questions follow-up

2005-10-20 Thread Michaël Gaudette
Tom, Thank you!  This was all hypothetical, because I'm trying to wrap my 
mind around the concept.  But you've made it much clearer for me.  I still 
have a few follow-up questions...


1a) Forget the hypothetical company now.  Let's say 6 outside lines were 
deemed sufficient, and there were 12 employee (i.e. inside lines).  Could I 
have the same Digium T1 card to service out and inside the company?


1b) I'm fairly certain of this, but anything going outside, I could use the 
same T1 for receiving calls as for sending them, right? (not with the same 
channel at the same time, obviously, but I could use 2 lines incoming and 4 
outgoing, or 3 incoming and 3 outgoing, depending on the current situation, 
without reconfigurin the PBX?)


2) When you say a PRI is necessary for a Caller-ID name (as opposed to just 
number), I've looked around and I understand a PRI uses a T1 tunnel (24 
channels) but a bit more expensive.  Is this a fact, or is it something 
completely separate that I couldn't use with Asterisk? Or am I completely 
out in left field?



Yes, this will easily work via the T1. Your Provider will send the
DNIS information when the call comes in. Normally they provide the
last 4 or last 7 digits of the dialed number (Choose seven. We used


Exactly what I wanted to know, thank you.


Yes, but you could use a Sangoma card, too.


Will definitely take a look and compare.  Any pros and cons I should know 
that isn't obvious from their documentation?




- Something (not sure what) on the outside to connect to those 72
phones (3 T1 cards internally connecting to a wire panel, in turn
connected to 60 phones?

3.) Analog phones connected to a Channel bank, connected to a T1 card.


Thanks.  I already knew about SIP and IAX, since I'm more of a computer geek 
than a telecom one that part means more to me :-) Channel bank is what I 
meant.




Well, experience, patience, and a working dialplan will all be
important! I would personally recommend a GUI configuration tool,
such as AMP, IPManager, or something of the like. This, of course,
depends on your preferences, though, so feel free to hand-code if you
so desire.


I'm handcoding right now (I like learning the hard way so I can appreciate 
the GUIs after) but I'll definitely look into those.



For something like this as your first serious production install, you
might want to consider hiring a consultant.


I'll certainly consider that when (I should say if) a real project does 
require me to do so.



No, but again, you might want to consider hiring a consultant before
you tackle something like this. At the very least, take it slowly as
I suggested above.

Tom


Tom Rymes
Cascade Link Systems
www.cascadelinksystems.com
(603) 375-1414


Thanks alot Tom, it makes me feel more secure in considering Asterisk for 
jobs like this when there are helpful people like you around.


Mike 


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