Thanks Tim,
Your response is really helpful. Its not going to be very busy. I was
expecting 10:1 but I will start some where between 4-10. Thank you
very much.
Regards
Shahnawaz Mir
On 15-Oct-09, at 11:11 AM, Tim Nelson wrote:
- Steve Edwards asterisk@sedwards.com wrote:
On Thu, 15 Oct 2009, Shahnawaz Mir wrote:
I am planning to deploy an Asterisk PBX for 100-200 users. I am not
sure
about PSTN incoming/outgoing line ratio for SIP users. I mean if you
recall dial up internet the common line ratio is 1:10 (one line for
10
users on access server or an E1 for 300 users). Can somebody tell me
what is the good ratio for incoming and outgoing analogue/ digital
PSTN
lines.
42[:1]
(The fact that you ask such a generic question implies you have a
high
probability of failure. You should hire somebody with a bit more clue
and
learn from them.)
--
Thanks in advance,
-
Steve Edwards sedwa...@sedwards.com Voice: +1-760-468-3867
PST
Newline Fax:
+1-760-731-3000
Ignoring unhelpful snobbish remarks from the peanut gallery...
Your ratio will depend largely on the usage by your users. In a
busy contact center where your users/agents will be on calls nearly
100% of the time, your ratio will need to be closer to 1:1.
However, if the installation is for a school where most of the
staff (teachers) are instructing in the classroom or otherwise away
from their desks, you can get by with a higher ratio like 4:1.
As always, you build your system with room for expansion in the
event you need additional resource availability. Also, ensure your
customer/client understands the limitations of the number
simultaneous calls. If you don't tell them and they find out the
hard way, you'll be in a world of hurt.
Tim Nelson
Systems/Network Support
Rockbochs Inc.
(218)727-4332 x105
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