Re: [asterisk-users] Audiocodes firmware

2010-11-24 Thread Joseph
On 10/14/10 15:38, Bryant Zimmerman wrote:
For which device models?


 From: Mark Murawski markm-li...@intellasoft.net
Sent: Thursday, October 14, 2010 3:26 PM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] Audiocodes firmware

Does anyone have links to the most recent audiocodes firmware?



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What firmware are you running? I think the latest one is 5.8

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Joseph

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Re: [asterisk-users] Audiocodes firmware

2010-10-16 Thread Mark Deneen
On Thu, Oct 14, 2010 at 11:46 PM, Mark Murawski
markm-li...@intellasoft.net wrote:
 Crazy.  What do you plan on using for an ATA now?

 The problems I'm having are getting 500 Server Internal Error on just
 about every other call placed out of this mp-118.  The box has been
 installed and in use for quite some time and recently started having
 problems.  Reboots, etc don't make a difference.  I noticed it had newer
 firmware than what I had on some other boxes that had no issues whatsoever.
 I do have a 5.80 firmware I had downloaded a while back and put that on.
 Now the internal server errors are happening on 70-80% of sip-pstn calls.
 pstn-sip calls seem to be coming in just fine.

 Ever since I did the firmware downgrade, now my ssh sessions to the box get
 disconnected after about 30 seconds with invalid packet errors.

 I've had problems with earlier firmware as well... once the 5.x firmware
 started shipping on audiocodes it seemed they were just about DOA.  The web
 interface worked but nothing else worked right.  Perfectly working
 configurations on other boxes that were copied to the new boxes with new
 firmware would just fail in various ways... disconnect supervision not
 working, internal routing not working.  Finally I managed to get a hold of
 the 5.80 firmware which got rid of all those problems.

 Now I'm stuck again.  I have a box in service that's having problems and I
 can't get new firmware.

This doesn't sound like something which firmware would fix, especially
if it had been running fine before.  It sounds like either the mp-118
is failing or you have a damaged cable.

-M

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Re: [asterisk-users] Audiocodes firmware

2010-10-14 Thread Mark Murawski


  
  
Oh right...

MP-118

Thanks.



On 10/14/2010 03:38 PM, Bryant Zimmerman wrote:
For which device models?



  
  From: "Mark Murawski"
  markm-li...@intellasoft.net
  Sent: Thursday, October 14, 2010 3:26 PM
  To: asterisk-users@lists.digium.com
  Subject: [asterisk-users] Audiocodes firmware

Does anyone have links to the
  most recent audiocodes firmware?
  

  


  


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Re: [asterisk-users] Audiocodes firmware

2010-10-14 Thread Paul Belanger
On Thu, Oct 14, 2010 at 3:25 PM, Mark Murawski
markm-li...@intellasoft.net wrote:
 Does anyone have links to the most recent audiocodes firmware?

Why not contact Audiocodes?

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Re: [asterisk-users] Audiocodes firmware

2010-10-14 Thread Mark Murawski
  Because audiocodes does not provide support to end users and will tell 
you to contact your vendor that sold you the box.

The problem is, the vendor that sold me the box is really hard to deal 
with and has been brushing me off all week on getting firmware.



On 10/14/2010 05:14 PM, Paul Belanger wrote:
 On Thu, Oct 14, 2010 at 3:25 PM, Mark Murawski
 markm-li...@intellasoft.net  wrote:
 Does anyone have links to the most recent audiocodes firmware?

 Why not contact Audiocodes?



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Re: [asterisk-users] Audiocodes firmware

2010-10-14 Thread Bryant Zimmerman
 

 From: Paul Belanger paul.belan...@polybeacon.com
Sent: Thursday, October 14, 2010 5:17 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion 
asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] Audiocodes firmware

On Thu, Oct 14, 2010 at 3:25 PM, Mark Murawski
markm-li...@intellasoft.net wrote:
 Does anyone have links to the most recent audiocodes firmware?

Why not contact Audiocodes?

-- 
Paul Belanger | dCAP
Polybeacon | Consultant
Jabber: paul.belan...@polybeacon.com | IRC: pabelanger (Freenode)
blog.polybeacon.com

-- 

You have to normally get the Audiocodes firmware from your reseller, or you 
have to buy a support contract on the device to get current firmware. 
Audiocodes for some reason does not offer simple just download the current 
version and install it as an option. They have stated that too many people 
tend to mess up firmware upgrades so they want you to have the support 
contract from them or your resellar. It is really hard to select a bin file 
and hit update without shutting off your device until it's done. $$$


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Re: [asterisk-users] Audiocodes firmware

2010-10-14 Thread Danny Nicholas
  _  

From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Bryant
Zimmerman
Sent: Thursday, October 14, 2010 4:29 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Audiocodes firmware

 

  _  

From: Paul Belanger paul.belan...@polybeacon.com
Sent: Thursday, October 14, 2010 5:17 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] Audiocodes firmware

On Thu, Oct 14, 2010 at 3:25 PM, Mark Murawski
markm-li...@intellasoft.net wrote:
 Does anyone have links to the most recent audiocodes firmware?

Why not contact Audiocodes?

-- 
Paul Belanger | dCAP
Polybeacon | Consultant
Jabber: paul.belan...@polybeacon.com | IRC: pabelanger (Freenode)
blog.polybeacon.com

-- 

You have to normally get the Audiocodes firmware from your reseller, or you
have to buy a support contract on the device to get current firmware.
Audiocodes for some reason does not offer simple just download the current
version and install it as an option. They have stated that too many people
tend to mess up firmware upgrades so they want you to have the support
contract from them or your resellar. It is really hard to select a bin file
and hit update without shutting off your device until it's done. $$$

In Perfectland you could tell Audiocodes that your dealers is being an SOB
and they would refer you to somebody else or make his happy hinney help you.
Sorry it's not.

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Re: [asterisk-users] Audiocodes firmware

2010-10-14 Thread Paul Belanger
On Thu, Oct 14, 2010 at 5:27 PM, Mark Murawski
markm-li...@intellasoft.net wrote:
  Because audiocodes does not provide support to end users and will tell
 you to contact your vendor that sold you the box.

That is ridiculous, how hard is it to provide a download link and
disclaimer about no support.  Unless Audiocodec's simply wants to
charge you more money.

-- 
Paul Belanger | dCAP
Polybeacon | Consultant
Jabber: paul.belan...@polybeacon.com | IRC: pabelanger (Freenode)
blog.polybeacon.com

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Re: [asterisk-users] Audiocodes firmware

2010-10-14 Thread Bryant Zimmerman
We are being forced to move away from audiocodes ATA's because they refuse 
to fix a few minor bugs unless we commit to a 1000 piece order. This is on 
their 2 port ATA's. Their response to us is that ATA's are intended for 
serious carriers that are using them in conjunction with their higher end 
gateways. And we use their PRI gateways and a few of their 4 and 8 port 
gateways but we can't user their 2 ports.


 From: Paul Belanger paul.belan...@polybeacon.com
Sent: Thursday, October 14, 2010 6:43 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion 
asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] Audiocodes firmware

On Thu, Oct 14, 2010 at 5:27 PM, Mark Murawski
markm-li...@intellasoft.net wrote:
  Because audiocodes does not provide support to end users and will tell
 you to contact your vendor that sold you the box.

That is ridiculous, how hard is it to provide a download link and
disclaimer about no support. Unless Audiocodec's simply wants to
charge you more money.

-- 
Paul Belanger | dCAP
Polybeacon | Consultant
Jabber: paul.belan...@polybeacon.com | IRC: pabelanger (Freenode)
blog.polybeacon.com

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Re: [asterisk-users] Audiocodes firmware

2010-10-14 Thread Warren Selby
On Oct 14, 2010, at 5:40 PM, Paul Belanger paul.belan...@polybeacon.com wrote:

 On Thu, Oct 14, 2010 at 5:27 PM, Mark Murawski
 markm-li...@intellasoft.net wrote:
  Because audiocodes does not provide support to end users and will tell
 you to contact your vendor that sold you the box.
 
 That is ridiculous, how hard is it to provide a download link and
 disclaimer about no support.  Unless Audiocodec's simply wants to
 charge you more money.

Sounds like Cisco...

Thanks,
--Warren Selby
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Re: [asterisk-users] Audiocodes firmware

2010-10-14 Thread Mark Murawski


  
  
Crazy. What do you plan on using for an ATA now?

The problems I'm having are getting 500 "Server Internal Error" on
just about every other call placed out of this mp-118. The box has
been installed and in use for quite some time and recently started
having problems. Reboots, etc don't make a difference. I noticed
it had newer firmware than what I had on some other boxes that had
no issues whatsoever. I do have a 5.80 firmware I had downloaded a
while back and put that on. Now the internal server errors are
happening on 70-80% of sip-pstn calls. pstn-sip calls seem
to be coming in just fine.

Ever since I did the firmware downgrade, now my ssh sessions to the
box get disconnected after about 30 seconds with invalid packet
errors.

I've had problems with earlier firmware as well... once the 5.x
firmware started shipping on audiocodes it seemed they were just
about DOA. The web interface worked but nothing else worked right.
Perfectly working configurations on other boxes that were copied to
the new boxes with new firmware would just fail in various ways...
disconnect supervision not working, internal routing not working.
Finally I managed to get a hold of the 5.80 firmware which got rid
of all those problems.

Now I'm stuck again. I have a box in service that's having problems
and I can't get new firmware.




On 10/14/2010 07:17 PM, Bryant Zimmerman wrote:
We are being forced to move away from audiocodes ATA's
because they refuse to fix a few minor bugs unless we commit to
a 1000 piece order. This is on their 2 port ATA's. Their
response to us is that ATA's are intended for serious carriers
that are using them in conjunction with their higher end
gateways. And we use their PRI gateways and a few of their 4 and
8 port gateways but we can't user their 2 ports.

NetVanta 6330
  
  From: "Paul Belanger"
  paul.belan...@polybeacon.com
  Sent: Thursday, October 14, 2010 6:43 PM
  To: "Asterisk Users Mailing List - Non-Commercial
  Discussion" asterisk-users@lists.digium.com
      Subject: Re: [asterisk-users] Audiocodes firmware

On Thu, Oct 14, 2010 at 5:27 PM, Mark Murawski
markm-li...@intellasoft.net wrote:
 Because audiocodes does not provide support to end users
and will tell
 you to contact your vendor that sold you the box.

That is ridiculous, how hard is it to provide a download link
and
disclaimer about no support. Unless Audiocodec's simply wants to
charge you more money.

-- 
Paul Belanger | dCAP
Polybeacon | Consultant
Jabber: paul.belan...@polybeacon.com | IRC: pabelanger
(Freenode)
blog.polybeacon.com

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