[asterisk-users] HPEC VPM ?

2009-07-29 Thread Noah Miller
Hi -

I had a client recently move their asterisk system (asterisk 1.4.26,
dahdi 2.2.0.1, aex800 w/vpm module) to a new location, a building
that's nearly 150 years old.  I was not personally able to go there,
but the person who did the move said the building's demarc room was
scary-- water leaks, jumbled and frayed wiring, and all sorts of
other fun.

The echo on their POTS lines has proven to be quite problematic.  The
hybrids are balanced, txgain and rxgain are optimized individually for
all channels, and the vpm module on the card is doing its job.  For
many calls, this has been effective.  Still, echo remains on calls to
some destinations, particularly those on the closer exchanges.  On
calls to one particular number, if I turn the echo canceler off, the
echo sounds as loud and clear as if the destination was actually
echo().  With the echo canceler on, echo is still very pronounced.
The echo tail is clearly longer than 16 ms.

I even tried disabling the vpm module (vpmsupport=0 in base.c) and
using oslec instead with a setting of echocancel=512.  After a long
convergence period, oslec seemed to do a slightly better job than the
vpm module, but echo was still bad enough to make a conversation
nearly impossible.

My question for anyone with knowledge on this: would HPEC do a better
job than the VPM module (or oslec)?  Can HPEC cope with very long echo
tails?


Thanks,
Noah

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Re: [asterisk-users] HPEC VPM ?

2009-07-29 Thread Kevin P. Fleming
Noah Miller wrote:

 My question for anyone with knowledge on this: would HPEC do a better
 job than the VPM module (or oslec)?  Can HPEC cope with very long echo
 tails?

HPEC and the Digium VPMADT032 use the same algorithms from the same vendor.

-- 
Kevin P. Fleming
Digium, Inc. | Director of Software Technologies
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
skype: kpfleming | jabber: kpflem...@digium.com
Check us out at www.digium.com  www.asterisk.org

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Re: [asterisk-users] HPEC VPM ?

2009-07-29 Thread Noah Miller
 My question for anyone with knowledge on this: would HPEC do a better
 job than the VPM module (or oslec)?  Can HPEC cope with very long echo
 tails?

 HPEC and the Digium VPMADT032 use the same algorithms from the same vendor.

Aha.  Thanks for this tidbit, Kevin!

Next question: does anybody know how to handle extremely long tail
echo that a VPM module cannot?


Thanks,
Noah

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Re: [asterisk-users] HPEC VPM ?

2009-07-29 Thread Kevin P. Fleming
Noah Miller wrote:

 Next question: does anybody know how to handle extremely long tail
 echo that a VPM module cannot?

How long is 'long' in this case? The VPMs and HPEC (and OSLEC) can
handle 128ms echo tails, which is pretty darn long. It's rare to see an
echo tail longer than that except on very high latency connections, or
when the echo is actually acoustically generated by the far end and not
by network effects.

-- 
Kevin P. Fleming
Digium, Inc. | Director of Software Technologies
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
skype: kpfleming | jabber: kpflem...@digium.com
Check us out at www.digium.com  www.asterisk.org

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Re: [asterisk-users] HPEC VPM ?

2009-07-29 Thread Noah Miller
 Next question: does anybody know how to handle extremely long tail
 echo that a VPM module cannot?

 How long is 'long' in this case? The VPMs and HPEC (and OSLEC) can
 handle 128ms echo tails, which is pretty darn long. It's rare to see an
 echo tail longer than that except on very high latency connections, or
 when the echo is actually acoustically generated by the far end and not
 by network effects.

I haven't done any real measurement on it, but I believe it's actually
longer than 128ms.  As I go higher and higher with echocancel values,
the echo does get better, but is never totally eliminated.  At
echocancel=1024, there is still rather pronounced echo on calls in the
local exchanges.  The calls are also more or less half-duplex at
that point because the vpm is filtering out so much of the signal as
echo.

I may just tell the client to look at a partial PRI.  All this echo
chasing is getting costly for them.


Thanks!
Noah

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Re: [asterisk-users] HPEC VPM ?

2009-07-29 Thread John Novack


Noah Miller wrote:
 Next question: does anybody know how to handle extremely long tail
 echo that a VPM module cannot?
   
 How long is 'long' in this case? The VPMs and HPEC (and OSLEC) can
 handle 128ms echo tails, which is pretty darn long. It's rare to see an
 echo tail longer than that except on very high latency connections, or
 when the echo is actually acoustically generated by the far end and not
 by network effects.
 

 I haven't done any real measurement on it, but I believe it's actually
 longer than 128ms.  As I go higher and higher with echocancel values,
 the echo does get better, but is never totally eliminated.  At
 echocancel=1024, there is still rather pronounced echo on calls in the
 local exchanges.  The calls are also more or less half-duplex at
 that point because the vpm is filtering out so much of the signal as
 echo.

 I may just tell the client to look at a partial PRI.  All this echo
 chasing is getting costly for them.


 Thanks!
 Noah
   
In cases of really short loops, a loading network has really helped. 
Artificial cable  networks can be designed and inserted in 1/4 mile 
increments.
We have quite a few users using Asterisk directly connected to station 
lines or incoming selectors with effective loop lengths of a few feet 
have used artificial cable networks of 1 to 3 miles with great results.
Needless to say, this requires an understanding of basic telephony, some 
electrical engineering and use of stable capacitors and inductors which 
may be beyond the ability of many.
Country and existing loop length, type of cable loading, if any, are all 
variables to take into consideration, as well as the specific card involved.
the condition certainly can be improved, even with the old X100 card!

John Novack

-- 
Dog is my co-pilot


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Re: [asterisk-users] HPEC VPM ?

2009-07-29 Thread Steve Underwood
Noah Miller wrote:
 Next question: does anybody know how to handle extremely long tail
 echo that a VPM module cannot?
   
 How long is 'long' in this case? The VPMs and HPEC (and OSLEC) can
 handle 128ms echo tails, which is pretty darn long. It's rare to see an
 echo tail longer than that except on very high latency connections, or
 when the echo is actually acoustically generated by the far end and not
 by network effects.
 

 I haven't done any real measurement on it, but I believe it's actually
 longer than 128ms.  As I go higher and higher with echocancel values,
 the echo does get better, but is never totally eliminated.  At
 echocancel=1024, there is still rather pronounced echo on calls in the
 local exchanges.  The calls are also more or less half-duplex at
 that point because the vpm is filtering out so much of the signal as
 echo.
   
Tails are *never* long. Nobody really builds a 128ms canceller. They 
cancel a few specific sections of delay within a 128ms interval. 
Typically four 8ms sections - one for each end of the local analogue 
link, and one for each end of the far analogue link. Things should not 
get progressively better by gradually lengthening the echo canceller. 
The echo should basically just disappear when the length is sufficient, 
and the algorithm can place and tune an 8ms canceller at the right delay.
 I may just tell the client to look at a partial PRI.  All this echo
 chasing is getting costly for them.
   
If the echo varies with which number you call, its predominantly from 
the far end. In those cases PRI won't help. You still need to cancel 
that far end echo.

Steve


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Re: [asterisk-users] HPEC performance

2008-11-24 Thread Tzafrir Cohen
On Wed, Nov 19, 2008 at 03:46:35PM -0700, Joseph L. Casale wrote:
 Not trivial but not as voodoo as before:
 
   http://docs.tzafrir.org.il/dahdi-linux/#_oslec
 
 Tzafrir,
 I pulled down linux-2.6.28-rc5.tar.bz2 and followed the doc, now
 when compiling I get the following:
 WARNING: oslec_create 
 [/.../dahdi-linux/drivers/dahdi/dahdi_echocan_oslec.ko] undefined!
 WARNING: oslec_free [/.../dahdi-linux/drivers/dahdi/dahdi_echocan_oslec.ko] 
 undefined!
 WARNING: oslec_update 
 [/.../dahdi-linux/drivers/dahdi/dahdi_echocan_oslec.ko] undefined!

It seems that the hack that I thought that worked didn't actually work.

I think that for the moment just copy the echo directory below dahdi and
fix the Kbuild file. 

-- 
   Tzafrir Cohen
icq#16849755  jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir

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Re: [asterisk-users] HPEC performance

2008-11-19 Thread Joseph L. Casale
What you might want to do it try OSLEC

Gordon,
Digium hasn't responded to me with my key to install HPEC after
waiting several days, and tonight I need to get the card installed
as my number port takes place and that location will be w/o phones.

I am using Asterisk 1.6 and DAHDI and from what I see its not
trivial to build OSLEC support into DAHDI, has that changed?

Thanks for the reco!
jlc

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Re: [asterisk-users] HPEC performance

2008-11-19 Thread Tzafrir Cohen
On Wed, Nov 19, 2008 at 12:57:53PM -0700, Joseph L. Casale wrote:
 What you might want to do it try OSLEC
 
 Gordon,
 Digium hasn't responded to me with my key to install HPEC after
 waiting several days, and tonight I need to get the card installed
 as my number port takes place and that location will be w/o phones.
 
 I am using Asterisk 1.6 and DAHDI and from what I see its not
 trivial to build OSLEC support into DAHDI, has that changed?

Not trivial but not as voodoo as before:

  http://docs.tzafrir.org.il/dahdi-linux/#_oslec

-- 
   Tzafrir Cohen
icq#16849755  jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir

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Re: [asterisk-users] HPEC performance

2008-11-19 Thread Joseph L. Casale
Not trivial but not as voodoo as before:

  http://docs.tzafrir.org.il/dahdi-linux/#_oslec

Tzafrir,
Appreciate this pointer, I am intending on setting this up on a CentOS 5 x86
box. The drastically different stock running kernel compared to the files I need
from your doc won't be an issue? Also, in searching the net, I see some issues
where people complain DAHDI is not as stable as Zap, is this true or no longer
the case?

Thank you for all the help!
jlc

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Re: [asterisk-users] HPEC performance

2008-11-19 Thread Joseph L. Casale
Not trivial but not as voodoo as before:

  http://docs.tzafrir.org.il/dahdi-linux/#_oslec

Tzafrir,
I pulled down linux-2.6.28-rc5.tar.bz2 and followed the doc, now
when compiling I get the following:
WARNING: oslec_create [/.../dahdi-linux/drivers/dahdi/dahdi_echocan_oslec.ko] 
undefined!
WARNING: oslec_free [/.../dahdi-linux/drivers/dahdi/dahdi_echocan_oslec.ko] 
undefined!
WARNING: oslec_update [/.../dahdi-linux/drivers/dahdi/dahdi_echocan_oslec.ko] 
undefined!

Any ideas?
Thanks!
jlc

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Re: [asterisk-users] HPEC performance

2008-11-19 Thread Gordon Henderson
On Wed, 19 Nov 2008, Joseph L. Casale wrote:

 What you might want to do it try OSLEC

 Gordon,
 Digium hasn't responded to me with my key to install HPEC after
 waiting several days, and tonight I need to get the card installed
 as my number port takes place and that location will be w/o phones.

 I am using Asterisk 1.6 and DAHDI and from what I see its not
 trivial to build OSLEC support into DAHDI, has that changed?

I build everything from scratch rather than use supplied packages, so for 
me, I found it relatively easy. I've only ever tried it under 1.2 too, 
although this weekend I'm going to put up my first 1.4 test 
installation...

Gordon

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Re: [asterisk-users] HPEC performance

2008-11-18 Thread Tzafrir Cohen
On Mon, Nov 17, 2008 at 07:11:33PM -0700, Joseph L. Casale wrote:
 Does this make a significant improvement? The box in question I was going to
 try this with has a 4 port TDM card w/ plenty of horsepower, but I do intend
 to later migrate to a Soekris unit running Astlinux and therefore might not 
 have
 the power to run it after. If the difference is significant, I may move to an 
 ITX
 board so I could use a bigger CPU, but only if the hassle is worthwhile.

The first thing you should try is reduce the number of taps. 

But slightly off-topic:

If you want to use OSLEC instead, I lately managed to squeese better 
performance from it using the MMX optimizations:

  http://bugs.digium.com/view.php?id=13500
  
http://sourceforge.net/mailarchive/forum.php?thread_name=20081113215314.GM31838%40xorcom.comforum_name=freetel-oslec

-- 
   Tzafrir Cohen
icq#16849755  jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir

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Re: [asterisk-users] HPEC performance

2008-11-18 Thread Gordon Henderson
On Mon, 17 Nov 2008, Joseph L. Casale wrote:

 Does this make a significant improvement? The box in question I was 
 going to try this with has a 4 port TDM card w/ plenty of horsepower, 
 but I do intend to later migrate to a Soekris unit running Astlinux and 
 therefore might not have the power to run it after. If the difference is 
 significant, I may move to an ITX board so I could use a bigger CPU, but 
 only if the hassle is worthwhile.

HPEC did make an improvement in some of my cases, but I found the Digium 
licensing procedure to be a hassle, so switched to OSLEC.

What you might want to do it try OSLEC, and if that performs OK for you, 
then you might consider buying the HPEC licenses - I imagine their 
code/cpu usage might be the same, but then if you try OSLEC and it works 
for you, you might not bother with HPEC...

Gordon

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[asterisk-users] HPEC performance

2008-11-17 Thread Joseph L. Casale
Does this make a significant improvement? The box in question I was going to
try this with has a 4 port TDM card w/ plenty of horsepower, but I do intend
to later migrate to a Soekris unit running Astlinux and therefore might not have
the power to run it after. If the difference is significant, I may move to an 
ITX
board so I could use a bigger CPU, but only if the hassle is worthwhile.

Any opinions appreciated.
jlc

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Re: [asterisk-users] HPEC

2008-02-16 Thread George Pajari
Al lists wrote:
 Just wondering how your experience is with HPEC,
 Is it just for analog interfaces or we can use it on TE122 as well?

We have a customer installation with a partial PRI (12 B Channels) using 
the HPEC very successfully (before we installed the HPEC the customer 
complained of significant echo and no amount of tuning the standard 
Asterisk EC could get rid of all of it).

HPEC rocks!

-- 
George Pajari (dCAP), netVOICE communications 604 484 VOIP(8647) x102
   www.netvoice.ca  www.ip-centrex.ca  www.ip-pbx.ca  www.vpas.ca
 www.digium.ca www.grandstream.ca www.sipura.ca www.snom.ca
Open Source VoIP/Telephony Specialists  1 877 NET VOIP (638 8647 x102) 


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Re: [asterisk-users] HPEC

2008-02-15 Thread Kevin P. Fleming
Al lists wrote:
 Just wondering how your experience is with HPEC,
 Is it just for analog interfaces or we can use it on TE122 as well?

The HPEC can be used with any Zaptel-supported interface, but we don't
provide free licenses for people to use them with T1/E1 cards, because
the potential CPU load running HPEC on 24/30 channels in 128ms mode is
quite high and could cause problems on the system. However, if you don't
have that many active channels at once, or you have a very powerful
system, or many other variables are in your favor, you can certainly
give it a try.

-- 
Kevin P. Fleming
Director of Software Technologies
Digium, Inc. - The Genuine Asterisk Experience (TM)

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[asterisk-users] HPEC

2008-02-14 Thread Al lists
Just wondering how your experience is with HPEC,
Is it just for analog interfaces or we can use it on TE122 as well?
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Re: [asterisk-users] HPEC

2008-01-13 Thread Thomas Kenyon
clive.chan(Atn) wrote:
 Hi all, 
 Just want to check from the list experienced personal about the Digium
 HPEC, where I had purchased the HPEC and wish to run with TDM card
 Sangoma A200. I can't install HPEC to run with Sangama A200 card, even I
 had changed my hpec file from i686 to i386. 
 The error that I had as bellow;
 
 Found key 'HPEC-XX' for 2 channels.
 Found valid HPEC licenses for 2 channels.
 Failed to get license challenge: No such device
 
 Any advice well be welcome.

I must confess, I've been meaning to give HPEC a try (especially since I 
apparently can get a free license having purchased a fully loaded 
TDM400), but I've not got round to it.

I've had OSLEC running on my home test machine, does anyone have any 
idea how the performance compares?

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Re: [asterisk-users] HPEC

2008-01-10 Thread clive.chan(Atn)
Hi all, 
I just wanted to share my experience. I tried to mix up the Sangoma A200
with digium HPEC and the result has no changed like before I got the
HPPEC, even I had tried to complied the Zaptel code with the tuning that
is available. 
For those who intend to do so, please dont. Btw, Digium support was good
for the HPEC installation. 


Thank you.

On Tue, 2008-01-08 at 16:20 +0800, clive.chan(Atn) wrote:
 Hi all, 
 Just want to check from the list experienced personal about the Digium
 HPEC, where I had purchased the HPEC and wish to run with TDM card
 Sangoma A200. I can't install HPEC to run with Sangama A200 card, even I
 had changed my hpec file from i686 to i386. 
 The error that I had as bellow;
 
  Found key 'HPEC-XX' for 2 channels.
  Found valid HPEC licenses for 2 channels.
  Failed to get license challenge: No such device
 
 
 Any advice well be welcome.




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[asterisk-users] HPEC

2008-01-07 Thread clive.chan(Atn)
Hi all, 
Just want to check from the list experienced personal about the Digium
HPEC, where I had purchased the HPEC and wish to run with TDM card
Sangoma A200. I can't install HPEC to run with Sangama A200 card, even I
had changed my hpec file from i686 to i386. 
The error that I had as bellow;

 Found key 'HPEC-XX' for 2 channels.
 Found valid HPEC licenses for 2 channels.
 Failed to get license challenge: No such device


Any advice well be welcome.
-- 
Clive Chan 
Alpha Trilogies Networks Sdn Bhd
email: [EMAIL PROTECTED]
mobile: 0124086376
office: 046472888  ext: 338
fax: 046472999



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Re: [asterisk-users] HPEC

2008-01-07 Thread Kevin P. Fleming
clive.chan(Atn) wrote:

 The error that I had as bellow;
 
 Found key 'HPEC-XX' for 2 channels.
 Found valid HPEC licenses for 2 channels.
 Failed to get license challenge: No such device

Please contact Digium support for assistance with using HPEC since you
purchased it.

-- 
Kevin P. Fleming
Director of Software Technologies
Digium, Inc. - The Genuine Asterisk Experience (TM)

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Re: [asterisk-users] HPEC and audioclipping

2007-06-13 Thread Olivier

Eric,

Before using this version, did you have audio clipping issues (this version
is supposed to solve) ?

Weeks ago, we installed HPEC and got such serious audio clipping issues we
had to roll back and use standard Echo Cancellation.
We can't afford to meet these issues again.
Unfortunately, I couldn't find any changelog proving latest HPEC will not
behave as the previous one.

Testimonies such as yours, are the best mean I could find to convince myself
I should plan to upgrade to HPEC again.
Today, we have enough for users asking to change but not enough to try
something without prior hope.

Regards
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Re: [asterisk-users] HPEC and audioclipping

2007-06-13 Thread Matthew Fredrickson
The latest has the correction of the audio clipping issues.  They 
should be taken care of now.  However, if you still see ANY sort of 
problem with the HPEC with the latest version, be sure to let Digium 
support know so that we can have it fixed.  From the time of getting 
audio samples to getting a fix the turn around has been VERY quick.


---
Matthew Fredrickson
Software Engineer
Digium, Inc.

On Jun 13, 2007, at 5:17 AM, Olivier wrote:


Eric,

Before using this version, did you have audio clipping issues (this 
version is supposed to solve) ?


Weeks ago, we installed HPEC and got such serious audio clipping 
issues we had to roll back and use standard Echo Cancellation.

We can't afford to meet these issues again.
Unfortunately, I couldn't find any changelog proving latest HPEC will 
not behave as the previous one.


Testimonies such as yours, are the best mean I could find to convince 
myself I should plan to upgrade to HPEC again.
Today, we have enough for users asking to change but not enough to try 
something without prior hope.


Regards

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[asterisk-users] HPEC and audioclipping

2007-06-12 Thread Olivier

Hello,

Has anyone tried latest HPEC software with Asterik 1.2 ?
It was published a couple of weeks ago to improve clipping issues.

Regards
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Re: [asterisk-users] HPEC and audioclipping

2007-06-12 Thread Eric \ManxPower\ Wieling

Olivier wrote:

Has anyone tried latest HPEC software with Asterik 1.2 ?
It was published a couple of weeks ago to improve clipping issues.


It works just fine.
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Re: [asterisk-users] HPEC audio clipping

2007-05-18 Thread Stephen Bosch
Eric ManxPower Wieling wrote:
 What are the advantages of 9.x over the 8.x that I currently use?

I was about to ask the same question. What if my 8.x EC works just fine?

(Why expose yourself to the possibility that even the patched version
fails?)

-Stephen-
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Re: [asterisk-users] HPEC audio clipping

2007-05-18 Thread Olivier

2007/5/16, Stephen Bosch [EMAIL PROTECTED]:


As you mentioned, try implementing it only on
certain channels, if you can.

-Stephen-



Hi,

Unfortunately, I understood  you couldn't allocate HPEC on per channel
basis.
But anyway, I agree we have to try something.

Regards
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Re: [asterisk-users] HPEC audio clipping

2007-05-18 Thread Stephen Bosch
Olivier wrote:
 
 2007/5/16, Stephen Bosch [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]:
 
 As you mentioned, try implementing it only on
 certain channels, if you can.
 
 -Stephen-
 
 
 Hi,
 
 Unfortunately, I understood  you couldn't allocate HPEC on per channel
 basis.
 But anyway, I agree we have to try something.

Kevin just announced the release of a patched version that is supposed
to correct the problem.

Kevin P. Fleming wrote:
 I have just placed HPEC version 9.00.003 onto the Digium FTP site; this
 release cures the recently discovered bug where incoming audio was
 choppy or lost completely under specific circumstances (did not affect
 all users, but if a user's system had the problem it would have it on
 all calls).

-Stephen-
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Re: [asterisk-users] HPEC audio clipping

2007-05-17 Thread Matthew Fredrickson
There's a new version of HPEC released that fixes the bug.  Try 
updating now :-)


Matthew Fredrickson

On May 16, 2007, at 2:35 PM, Noah Miller wrote:


Hi Olivier -

Our last trial was so conclusive (every call was affected), we step 
back to

previous situation without HPEC.

We will do our best to help to solve this (gathering audio captures 
for
instance) though it will be very hard for me to convince our customer 
to

try.

Being able to to limit HPEC to given channels would have certainly 
helped to

create conditions for customer acceptance.

As far as I can tell, no bug is opened on this HPEC audio, though a 
long
thread, a couple of weeks ago, proved us we were not the ones 
affected.


Do you have an old machine and a spare TDM card you could use?  Maybe
you could connect just one POTS line to another machine and grab some
audio captures.  Or maybe you can test during off-hours?


- Noah
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Re: [asterisk-users] HPEC audio clipping

2007-05-17 Thread Eric \ManxPower\ Wieling

What are the advantages of 9.x over the 8.x that I currently use?

Matthew Fredrickson wrote:
There's a new version of HPEC released that fixes the bug.  Try updating 
now :-)


Matthew Fredrickson

On May 16, 2007, at 2:35 PM, Noah Miller wrote:


Hi Olivier -

Our last trial was so conclusive (every call was affected), we step 
back to

previous situation without HPEC.

We will do our best to help to solve this (gathering audio captures for
instance) though it will be very hard for me to convince our customer to
try.

Being able to to limit HPEC to given channels would have certainly 
helped to

create conditions for customer acceptance.

As far as I can tell, no bug is opened on this HPEC audio, though a long
thread, a couple of weeks ago, proved us we were not the ones affected.


Do you have an old machine and a spare TDM card you could use?  Maybe
you could connect just one POTS line to another machine and grab some
audio captures.  Or maybe you can test during off-hours?

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Re: [asterisk-users] HPEC audio clipping

2007-05-16 Thread Olivier

2007/5/15, George Pajari [EMAIL PROTECTED]:



 If you have the clipping issue, make sure you get HPEC version 8.2
 from Digium.


Note, however, that we have observed stability issues with HPEC 8.2 (two
kernel panics in two weeks since installing HPEC). (The 9.00 version had
such severe clipping that we could not run it long enough to determine
if it was more stable).

g.



So, what's going on ? Should someone file a bug report, so that we can check
progress on this ?

We have customers waiting for echo cancellation improvement.
As we already tried to use HPEC, it would be very hard to either try
something different nor to wait without deadline.
So ?
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Re: [asterisk-users] HPEC audio clipping

2007-05-16 Thread Stephen Bosch
Olivier wrote:
 2007/5/15, George Pajari [EMAIL PROTECTED]
 mailto:[EMAIL PROTECTED]:
 
 
  If you have the clipping issue, make sure you get HPEC version 8.2
  from Digium.
 
 
 Note, however, that we have observed stability issues with HPEC 8.2 (two
 kernel panics in two weeks since installing HPEC). (The 9.00 version had
 such severe clipping that we could not run it long enough to determine
 if it was more stable).
 
 g.
 
 
 So, what's going on ? Should someone file a bug report, so that we can
 check progress on this ?
 
 We have customers waiting for echo cancellation improvement.
 As we already tried to use HPEC, it would be very hard to either try
 something different nor to wait without deadline.
 So ?

Um -- Digium is need of sound captures and debug output for this
problem, because they are having trouble reproducing it in the
laboratory. Perhaps you could help out by making a capture of the
clipping phenomenon using the latest Zaptel (1.2.17) and ztmonitor to
capture audio on the affected channel.

All our cards went into production machines so I can't do this right now.

-Stephen-
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RE: [asterisk-users] HPEC audio clipping

2007-05-16 Thread shadowym
Octasic SoftEcho works very well for me.

  _  

From: Olivier [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, May 16, 2007 6:14 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] HPEC audio clipping


2007/5/15, George Pajari [EMAIL PROTECTED]: 


 If you have the clipping issue, make sure you get HPEC version 8.2
 from Digium.


Note, however, that we have observed stability issues with HPEC 8.2 (two
kernel panics in two weeks since installing HPEC). (The 9.00 version had
such severe clipping that we could not run it long enough to determine
if it was more stable).

g.



So, what's going on ? Should someone file a bug report, so that we can check
progress on this ? 

We have customers waiting for echo cancellation improvement.
As we already tried to use HPEC, it would be very hard to either try
something different nor to wait without deadline.
So ?


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Re: [asterisk-users] HPEC audio clipping

2007-05-16 Thread Olivier

2007/5/16, Stephen Bosch [EMAIL PROTECTED]:


Um -- Digium is need of sound captures and debug output for this
problem, because they are having trouble reproducing it in the
laboratory. Perhaps you could help out by making a capture of the
clipping phenomenon using the latest Zaptel (1.2.17) and ztmonitor to
capture audio on the affected channel.

All our cards went into production machines so I can't do this right now.

-Stephen-



Our last trial was so conclusive (every call was affected), we step back to
previous situation without HPEC.

We will do our best to help to solve this (gathering audio captures for
instance) though it will be very hard for me to convince our customer to
try.

Being able to to limit HPEC to given channels would have certainly helped to
create conditions for customer acceptance.

As far as I can tell, no bug is opened on this HPEC audio, though a long
thread, a couple of weeks ago, proved us we were not the ones affected.
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Re: [asterisk-users] HPEC audio clipping

2007-05-16 Thread Matthew Fredrickson


On May 16, 2007, at 8:14 AM, Olivier wrote:


2007/5/15, George Pajari [EMAIL PROTECTED]:


 If you have the clipping issue, make sure you get HPEC version 
8.2

 from Digium.


Note, however, that we have observed stability issues with HPEC 8.2 
(two
kernel panics in two weeks since installing HPEC). (The 9.00 version 
had

such severe clipping that we could not run it long enough to determine
if it was more stable).

g.


So, what's going on ? Should someone file a bug report, so that we can 
check progress on this ?


We have customers waiting for echo cancellation improvement.
As we already tried to use HPEC, it would be very hard to either try 
something different nor to wait without deadline.

So ?


I know that ADT (the company that makes the echo cancellation 
algorithm) has received some of the sample audio files and are working 
on trying to fix it.  We are working hard to solve this problem.  All 
things considered, I have heard (with the new echo canceller) that if 
you set echocancelwhenbridged=no it makes the problem go away.  Have 
you tried that?


Matthew Fredrickson

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Re: [asterisk-users] HPEC audio clipping

2007-05-16 Thread Noah Miller

Hi Olivier -


Our last trial was so conclusive (every call was affected), we step back to
previous situation without HPEC.

We will do our best to help to solve this (gathering audio captures for
instance) though it will be very hard for me to convince our customer to
try.

Being able to to limit HPEC to given channels would have certainly helped to
create conditions for customer acceptance.

As far as I can tell, no bug is opened on this HPEC audio, though a long
thread, a couple of weeks ago, proved us we were not the ones affected.


Do you have an old machine and a spare TDM card you could use?  Maybe
you could connect just one POTS line to another machine and grab some
audio captures.  Or maybe you can test during off-hours?


- Noah
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Re: [asterisk-users] HPEC audio clipping

2007-05-16 Thread Stephen Bosch
Olivier:

Olivier wrote:
 Our last trial was so conclusive (every call was affected), we step back
 to previous situation without HPEC.
 
 We will do our best to help to solve this (gathering audio captures for
 instance) though it will be very hard for me to convince our customer to
 try.
 
 Being able to to limit HPEC to given channels would have certainly
 helped to create conditions for customer acceptance.
 
 As far as I can tell, no bug is opened on this HPEC audio, though a long
 thread, a couple of weeks ago, proved us we were not the ones affected.

There is no bug on this, nor will there ever be. The HPEC is not
Digium's software. Digium is only reselling it.

If you want to see the problem resolved you'll have to help provide some
ztmonitor captures. As you mentioned, try implementing it only on
certain channels, if you can.

-Stephen-
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Re: [asterisk-users] HPEC audio clipping

2007-05-16 Thread Eric \ManxPower\ Wieling

Use the 8.x HPEC.

Because this is an issue with a Digium product, the bug is tracked in 
the Digium bug tracker, not the mantis bug tracker.  The mantis bug 
tracker is for bug reports of Asterisk and other open source Digium 
projects.


Olivier wrote:

2007/5/16, Stephen Bosch [EMAIL PROTECTED]:


Um -- Digium is need of sound captures and debug output for this
problem, because they are having trouble reproducing it in the
laboratory. Perhaps you could help out by making a capture of the
clipping phenomenon using the latest Zaptel (1.2.17) and ztmonitor to
capture audio on the affected channel.

All our cards went into production machines so I can't do this right now.

-Stephen-



Our last trial was so conclusive (every call was affected), we step back to
previous situation without HPEC.

We will do our best to help to solve this (gathering audio captures for
instance) though it will be very hard for me to convince our customer to
try.

Being able to to limit HPEC to given channels would have certainly 
helped to

create conditions for customer acceptance.

As far as I can tell, no bug is opened on this HPEC audio, though a long
thread, a couple of weeks ago, proved us we were not the ones affected.




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Re: [asterisk-users] HPEC audio clipping

2007-05-15 Thread George Pajari



If you have the clipping issue, make sure you get HPEC version 8.2
from Digium.



Note, however, that we have observed stability issues with HPEC 8.2 (two 
kernel panics in two weeks since installing HPEC). (The 9.00 version had 
such severe clipping that we could not run it long enough to determine 
if it was more stable).


g.

--
George Pajari (dCAP), netVOICE communications 604 484 VOIP(8647) x102
www.netvoice.ca  www.ip-centrex.ca
www.digium.ca www.grandstream.ca www.sipura.ca www.snom.ca
Open Source VoIP/Telephony Specialists  1 877 NET VOIP (638 8647 x102) 


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Re: [asterisk-users] HPEC audio clipping

2007-05-13 Thread Olivier

I didn't know that !
Thanks for the tip !

2007/5/11, Noah Miller [EMAIL PROTECTED]:


 Our last trial dates from 1.2.17 days (3 weeks ago).
 My question is : are those HPEC audio clipping issues fixed with
1.2.17.1 ?

It's not about the Asterisk version, it's about the HPEC version.
According to other posts on the list, HPEC version 8.2 does not have
the clipping issues, but the 9.x versions do.

The echo updates to Asterisk 1.2.17.1 are to allow troubleshooting
of the 9.x versions of HPEC so we can locate where the issues are.
The updates do not fix the clipping issues themselves.

If you have the clipping issue, make sure you get HPEC version 8.2 from
Digium.


- Noah

 2007/5/9, Matthew Fredrickson  [EMAIL PROTECTED]:
  If you contact Digium tech support directly they will provide you with
  the previous version of the echo canceler until the fix is made to the
  current version.
 
  Matthew Fredrickson
 
  On May 9, 2007, at 7:27 AM, Olivier wrote:
 
   Any field return on this ?
   Our last field trial of HPEC concluded we shouldn't use it at all,
due
   to audio clipping.
  
   Is it now fixed ?
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Re: [asterisk-users] HPEC audio clipping

2007-05-10 Thread Olivier

Our last trial dates from 1.2.17 days (3 weeks ago).
My question is : are those HPEC audio clipping issues fixed with 1.2.17.1 ?

Regards

2007/5/9, Matthew Fredrickson [EMAIL PROTECTED]:


If you contact Digium tech support directly they will provide you with
the previous version of the echo canceler until the fix is made to the
current version.

Matthew Fredrickson

On May 9, 2007, at 7:27 AM, Olivier wrote:

 Any field return on this ?
 Our last field trial of HPEC concluded we shouldn't use it at all, due
 to audio clipping.

 Is it now fixed ?
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Re: [asterisk-users] HPEC audio clipping

2007-05-10 Thread Noah Miller

Our last trial dates from 1.2.17 days (3 weeks ago).
My question is : are those HPEC audio clipping issues fixed with 1.2.17.1 ?


It's not about the Asterisk version, it's about the HPEC version.
According to other posts on the list, HPEC version 8.2 does not have
the clipping issues, but the 9.x versions do.

The echo updates to Asterisk 1.2.17.1 are to allow troubleshooting
of the 9.x versions of HPEC so we can locate where the issues are.
The updates do not fix the clipping issues themselves.

If you have the clipping issue, make sure you get HPEC version 8.2 from Digium.


- Noah




2007/5/9, Matthew Fredrickson  [EMAIL PROTECTED]:
 If you contact Digium tech support directly they will provide you with
 the previous version of the echo canceler until the fix is made to the
 current version.

 Matthew Fredrickson

 On May 9, 2007, at 7:27 AM, Olivier wrote:

  Any field return on this ?
  Our last field trial of HPEC concluded we shouldn't use it at all, due
  to audio clipping.
 
  Is it now fixed ?
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Re: [asterisk-users] HPEC audio clipping

2007-05-09 Thread Olivier

Any field return on this ?
Our last field trial of HPEC concluded we shouldn't use it at all, due to
audio clipping.

Is it now fixed ?
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Re: [asterisk-users] HPEC audio clipping

2007-05-09 Thread Matthew Fredrickson
If you contact Digium tech support directly they will provide you with 
the previous version of the echo canceler until the fix is made to the 
current version.


Matthew Fredrickson

On May 9, 2007, at 7:27 AM, Olivier wrote:


Any field return on this ?
Our last field trial of HPEC concluded we shouldn't use it at all, due 
to audio clipping.


Is it now fixed ?
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Re: [asterisk-users] HPEC audio clipping

2007-05-08 Thread Jason Parker
- Noah Miller [EMAIL PROTECTED] wrote:
  1. A patch allowing capture audio streams in a way that will allow
 [us] to
  debug (and presumably fix) the problem was mentioned by Kevin. -
 
  Anything new about it ?
  I couldn't find it in Zaptel 1.2.17.1 nor 1.4.2.1 changelog.
 
 I believe it was introduced in Zaptel 1.2.17.1.  From the description
 of zaptel 1.2.17.1 posted to www.asterisk.org:
 
 Added the ability to monitor pre-echo cancellation audio with
 ztmonitor
 
 
 - Noah

Yes, you are correct.

-- 
Jason Parker
Digium

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[asterisk-users] HPEC audio clipping

2007-05-07 Thread Olivier

Hello,

1. A patch allowing capture audio streams in a way that will allow [us] to
debug (and presumably fix) the problem was mentioned by Kevin.

Anything new about it ?
I couldn't find it in Zaptel 1.2.17.1 nor 1.4.2.1 changelog.

2. Is there any Mantis bug report allowing someone to track this HPEC audio
clipping feature ?
It seems to me this hasn't been reported to Mantis yet.

Regards
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Re: [asterisk-users] HPEC audio clipping

2007-05-07 Thread Noah Miller

1. A patch allowing capture audio streams in a way that will allow [us] to
debug (and presumably fix) the problem was mentioned by Kevin. -

Anything new about it ?
I couldn't find it in Zaptel 1.2.17.1 nor 1.4.2.1 changelog.


I believe it was introduced in Zaptel 1.2.17.1.  From the description
of zaptel 1.2.17.1 posted to www.asterisk.org:

Added the ability to monitor pre-echo cancellation audio with ztmonitor


- Noah
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Re: [asterisk-users] HPEC audio clipping

2007-04-20 Thread Olivier

Kevin P. Fleming wrote:

 The code is done and initially tested; it is being reviewed internally
 and should be available on Friday or Monday.



Will this code be available in 1.2 and 1.4 versions alike ?
I can testify it's needed in 1.2.

Best regards
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Re: [asterisk-users] HPEC audio clipping: IMPORTANT DETAIL

2007-04-20 Thread Stephen Bosch
Hi, everybody:

Stephen Bosch wrote:
 Kevin P. Fleming wrote:
 Eric ManxPower Wieling wrote:

 Any updates on this?
 The code is done and initially tested; it is being reviewed internally
 and should be available on Friday or Monday.
 
 Under what circumstances would this clipping be present? Is this patch
 going to be recommended for anybody using HPEC?

Guess what *I* noticed today?

We've been using the HPEC for about a month now and hadn't had this
clipping problem. Today I added two licences. In the process, I noticed
that the HPEC version had been updated to 9.x. We'd been using 8.2.

Since I'm going through the process of adding the licence, I thought I'd
try updating the HPEC. The moral of that story: if it ain't broke, don't
fix it.

I've confirmed this: hpec-9.00.002 has the clipping problem. hpec-8.20
definitely doesn't. I've implemented and reverted. The clipping makes
the phones unusable.

I just count my lucky stars that I kept the old archive, or I'd be up
the creek right now.

What's the word on the patch?

-Stephen-

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Re: [asterisk-users] HPEC audio clipping: IMPORTANT DETAIL

2007-04-20 Thread Kevin P. Fleming
Stephen Bosch wrote:

 I've confirmed this: hpec-9.00.002 has the clipping problem. hpec-8.20
 definitely doesn't. I've implemented and reverted. The clipping makes
 the phones unusable.

This is most definitely helpful information; I can put the 8.20 files
back on the FTP site (or make them available via Support) if needed.

 What's the word on the patch?

The patch is _NOT_ an attempt to cure this problem, nor did I advertise
it as such. It is a patch to allow us to capture audio streams in a way
that will allow us to debug (and presumably fix) the problem.

I don't know yet which versions of Zaptel it will be merged into, but it
is small enough that it will likely go into both 1.2 and 1.4. The patch
is being reviewed by some developers here at Digium and will then be
merged, possibly as early as tomorrow evening. Once that is done we can
work with one or more of you who are experiencing this problem to get us
audio capture files, and we will supply those to the HPEC code creators
to find out what is going wrong.
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Re: [asterisk-users] HPEC audio clipping

2007-04-19 Thread Stephen Bosch
Kevin P. Fleming wrote:
 Eric ManxPower Wieling wrote:
 
 Any updates on this?
 
 The code is done and initially tested; it is being reviewed internally
 and should be available on Friday or Monday.

Under what circumstances would this clipping be present? Is this patch
going to be recommended for anybody using HPEC?

-Stephen-
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Re: [asterisk-users] HPEC audio clipping

2007-04-18 Thread Eric \ManxPower\ Wieling

Kevin P. Fleming wrote:

Eric ManxPower Wieling wrote:

I'll be sending Digium support the info they requested later today.  I
hope it helps.


We have a developer working on extending Zaptel to support pre-echo
audio capture right now, so that we can work on debugging these issues
with real data instead of just conjectures :-)

Stay tuned, a patch should be available for testing in the very near future.



Any updates on this?
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Re: [asterisk-users] HPEC audio clipping

2007-04-18 Thread Kevin P. Fleming
Eric ManxPower Wieling wrote:

 Any updates on this?

The code is done and initially tested; it is being reviewed internally
and should be available on Friday or Monday.
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RE: [asterisk-users] HPEC audio clipping

2007-04-12 Thread Greg Siemon
No luck yet.  No response from Digium support so I guess that they are still
waiting for the Zaptel test code.

Greg

-Original Message-
From: Stephen Bosch [mailto:[EMAIL PROTECTED] 
Sent: Thursday, 12 April 2007 4:52 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] HPEC audio clipping

Greg Siemon wrote:
 Thanks for the helps Stephen.  I was running non standard gains but
setting
 regain and txgain to zero (then reloading chan_zap.so) does not help.  I
 still get the broken audio, in fact sometimes I don't get any audio at
all.
 In testing the server just froze a number of times and had to be rebooted
 via the power switch.
 
 I am using the latest Zaptel 1.2.16 files and the latest fxotune from the
 1.4 release and I still see this issue.
 
 Very interested to get this working but without the HPEC my server is rock
 solid (only have to reboot it when I install kernel updates).  I don't
 believe it is my system but am happy to do any testing others may suggest.

Have you had any luck with this, Greg?

-Stephen-


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Re: [asterisk-users] HPEC audio clipping

2007-04-12 Thread Eric \ManxPower\ Wieling
I'll be sending Digium support the info they requested later today.  I 
hope it helps.


Greg Siemon wrote:

No luck yet.  No response from Digium support so I guess that they are still
waiting for the Zaptel test code.

Greg

-Original Message-
From: Stephen Bosch [mailto:[EMAIL PROTECTED] 
Sent: Thursday, 12 April 2007 4:52 AM

To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] HPEC audio clipping

Greg Siemon wrote:

Thanks for the helps Stephen.  I was running non standard gains but

setting

regain and txgain to zero (then reloading chan_zap.so) does not help.  I
still get the broken audio, in fact sometimes I don't get any audio at

all.

In testing the server just froze a number of times and had to be rebooted
via the power switch.

I am using the latest Zaptel 1.2.16 files and the latest fxotune from the
1.4 release and I still see this issue.

Very interested to get this working but without the HPEC my server is rock
solid (only have to reboot it when I install kernel updates).  I don't
believe it is my system but am happy to do any testing others may suggest.


Have you had any luck with this, Greg?

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Re: [asterisk-users] HPEC audio clipping

2007-04-12 Thread Kevin P. Fleming
Eric ManxPower Wieling wrote:
 I'll be sending Digium support the info they requested later today.  I
 hope it helps.

We have a developer working on extending Zaptel to support pre-echo
audio capture right now, so that we can work on debugging these issues
with real data instead of just conjectures :-)

Stay tuned, a patch should be available for testing in the very near future.
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Re: [asterisk-users] HPEC audio clipping

2007-04-11 Thread Stephen Bosch
Greg Siemon wrote:
 Thanks for the helps Stephen.  I was running non standard gains but setting
 regain and txgain to zero (then reloading chan_zap.so) does not help.  I
 still get the broken audio, in fact sometimes I don't get any audio at all.
 In testing the server just froze a number of times and had to be rebooted
 via the power switch.
 
 I am using the latest Zaptel 1.2.16 files and the latest fxotune from the
 1.4 release and I still see this issue.
 
 Very interested to get this working but without the HPEC my server is rock
 solid (only have to reboot it when I install kernel updates).  I don't
 believe it is my system but am happy to do any testing others may suggest.

Have you had any luck with this, Greg?

-Stephen-
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Re: [asterisk-users] HPEC audio clipping

2007-04-07 Thread Kevin P. Fleming
Eric ManxPower Wieling wrote:

 I am experiencing the same thing.  I assumed that I just didn't have a
 fast enough CPU (2.4 Ghz Celeron Ghz, also tried on a 1.8 Ghz Pentium
 4).  I am using a T400P with an Adtran TA750 Channel Bank rather than
 the Digium analog cards.  I'm not doing any VoIP on this system,
 strictly analog and I get echo on calls.

I will be working on improving Zaptel next week to allow us to do proper
debugging of this issue with the provider of the HPEC code; stay tuned
for updates, and those of you are experiencing this problem please
ensure that Digium Support is aware of you and can contact you when we
have the new Zaptel code available for testing. Thanks!
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Re: [asterisk-users] HPEC audio clipping

2007-04-06 Thread Eric \ManxPower\ Wieling

Michael Boers wrote:

I have recently moved an asterisk system to a new location.  This location
is experiencing terrible echo.  I installed the HPEC from Digium but that
has caused a new problem.

When HPEC is enabled and more that 16 taps are used, the audio from the
outside caller gets clipped.  Instead of hearing:

Hello, my name is Mike

one hears

He  o, m  ameike


I am experiencing the same thing.  I assumed that I just didn't have a 
fast enough CPU (2.4 Ghz Celeron Ghz, also tried on a 1.8 Ghz Pentium 
4).  I am using a T400P with an Adtran TA750 Channel Bank rather than 
the Digium analog cards.  I'm not doing any VoIP on this system, 
strictly analog and I get echo on calls.

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[asterisk-users] HPEC audio clipping

2007-04-06 Thread Greg Siemon
Same issue here as well.

 

Running Centos 4.4 (x86_64) with all updates installed on a Pentium D 2.8
GHz, 1.5GB RAM and TDM800P with 1 x Quad FXS and 2 x FXO ports.

 

I installed the new 64 bit HPEC module earlier in the week when it was
released and have been unable to get it to work.  I have the same symptoms
as the OP and also noticed that there is much more line noise (soft static)
than when HPEC is disabled.

 

I sent a support request in several days ago and I have not yet seen a
reply.

 

Kind Regards

 

Greg

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Re: [asterisk-users] HPEC audio clipping

2007-04-06 Thread Michael Boers

Both of the zaptel (1.2 and 1.4) drivers I tried were the latest.  Are
the older drivers working better?  Does anyone have a configuration
close to mine that is working?

--
Michael Boers

On 4/6/07, Eric ManxPower Wieling [EMAIL PROTECTED] wrote:

Michael Boers wrote:
 I have recently moved an asterisk system to a new location.  This location
 is experiencing terrible echo.  I installed the HPEC from Digium but that
 has caused a new problem.

 When HPEC is enabled and more that 16 taps are used, the audio from the
 outside caller gets clipped.  Instead of hearing:

 Hello, my name is Mike

 one hears

 He  o, m  ameike

I am experiencing the same thing.  I assumed that I just didn't have a
fast enough CPU (2.4 Ghz Celeron Ghz, also tried on a 1.8 Ghz Pentium
4).  I am using a T400P with an Adtran TA750 Channel Bank rather than
the Digium analog cards.  I'm not doing any VoIP on this system,
strictly analog and I get echo on calls.
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Re: [asterisk-users] HPEC audio clipping

2007-04-06 Thread Stephen Bosch
Hi:

Greg Siemon wrote:
 Same issue here as well.
 
 Running Centos 4.4 (x86_64) with all updates installed on a Pentium D
 2.8 GHz, 1.5GB RAM and TDM800P with 1 x Quad FXS and 2 x FXO ports.
 
 I installed the new 64 bit HPEC module earlier in the week when it was
 released and have been unable to get it to work.  I have the same
 symptoms as the OP and also noticed that there is much more line noise
 (soft static) than when HPEC is disabled.
 
 I sent a support request in several days ago and I have not yet seen a
 reply.

I have observed very similar behaviour in an HPEC installation.

Some observations: the clipping happens if receive gain is cranked up.
If I set the gain to defaults, the clipping goes away, but then I have
the problem of users complaining that the remote caller is too quiet.

Another recommendation -- whether or not you are using Zaptel 1.2.x or
1.4.x, you should always the fxotune from 1.4.x.

A question - do the people who are experiencing this problem have
non-default gain settings, either in zapata.conf or in the telephone sets?

-Stephen-
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Re: [asterisk-users] HPEC audio clipping

2007-04-06 Thread Michael Boers

In my case, the rx and tx gains are 0.  I will try the 1.4 version for
fxotune to see if that helps.  Thanks for the suggestions!

--
Michael Boers


On 4/6/07, Stephen Bosch [EMAIL PROTECTED] wrote:


Hi:

Greg Siemon wrote:
 Same issue here as well.

 Running Centos 4.4 (x86_64) with all updates installed on a Pentium D
 2.8 GHz, 1.5GB RAM and TDM800P with 1 x Quad FXS and 2 x FXO ports.

 I installed the new 64 bit HPEC module earlier in the week when it was
 released and have been unable to get it to work.  I have the same
 symptoms as the OP and also noticed that there is much more line noise
 (soft static) than when HPEC is disabled.

 I sent a support request in several days ago and I have not yet seen a
 reply.

I have observed very similar behaviour in an HPEC installation.

Some observations: the clipping happens if receive gain is cranked up.
If I set the gain to defaults, the clipping goes away, but then I have
the problem of users complaining that the remote caller is too quiet.

Another recommendation -- whether or not you are using Zaptel 1.2.x or
1.4.x, you should always the fxotune from 1.4.x.

A question - do the people who are experiencing this problem have
non-default gain settings, either in zapata.conf or in the telephone sets?

-Stephen-
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RE: [asterisk-users] HPEC audio clipping

2007-04-06 Thread Greg Siemon
Thanks for the helps Stephen.  I was running non standard gains but setting
regain and txgain to zero (then reloading chan_zap.so) does not help.  I
still get the broken audio, in fact sometimes I don't get any audio at all.
In testing the server just froze a number of times and had to be rebooted
via the power switch.

I am using the latest Zaptel 1.2.16 files and the latest fxotune from the
1.4 release and I still see this issue.

Very interested to get this working but without the HPEC my server is rock
solid (only have to reboot it when I install kernel updates).  I don't
believe it is my system but am happy to do any testing others may suggest.

Kind Regards

Greg

-Original Message-
From: Stephen Bosch [mailto:[EMAIL PROTECTED] 
Sent: Saturday, 7 April 2007 3:35 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] HPEC audio clipping

Hi:

Greg Siemon wrote:
 Same issue here as well.
 
 Running Centos 4.4 (x86_64) with all updates installed on a Pentium D
 2.8 GHz, 1.5GB RAM and TDM800P with 1 x Quad FXS and 2 x FXO ports.
 
 I installed the new 64 bit HPEC module earlier in the week when it was
 released and have been unable to get it to work.  I have the same
 symptoms as the OP and also noticed that there is much more line noise
 (soft static) than when HPEC is disabled.
 
 I sent a support request in several days ago and I have not yet seen a
 reply.

I have observed very similar behaviour in an HPEC installation.

Some observations: the clipping happens if receive gain is cranked up.
If I set the gain to defaults, the clipping goes away, but then I have
the problem of users complaining that the remote caller is too quiet.

Another recommendation -- whether or not you are using Zaptel 1.2.x or
1.4.x, you should always the fxotune from 1.4.x.

A question - do the people who are experiencing this problem have
non-default gain settings, either in zapata.conf or in the telephone sets?

-Stephen-


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[asterisk-users] HPEC audio clipping

2007-04-05 Thread Michael Boers

I have recently moved an asterisk system to a new location.  This location
is experiencing terrible echo.  I installed the HPEC from Digium but that
has caused a new problem.

When HPEC is enabled and more that 16 taps are used, the audio from the
outside caller gets clipped.  Instead of hearing:

Hello, my name is Mike

one hears

He  o, m  ameike

If the taps are set to less than 16, there is no clipping, but there is
significant echo.

I don't know if this is relevant, but asterisk does report No Zaptel
transcoder support on startup.

I am at my wits end; any advice would be greatly appreciated.  My setup
follows:

Hardware, AMD Athlon(tm) 64 Processor 3000+, 512MB ram, 2 TDM400p with a
total of 5 fxo channels, snom 320 phones

OS: gentoo 2006.1 amd64

Software:
Asterisk 1.2.17 and Zaptel 1.2.16 (fxotune does not seem to work in this
configuration)

Also tried

Asterisk 1.4.2 and Zaptel 1.4.1 (fxotune does work, but doesn't seem to help
in this configuration)
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