Re: [asterisk-users] Help With dial plan

2008-07-22 Thread Rizwan Hisham
maybe the user is dialing something other than 3000 and that extension is
not registered on your asterisk. just a wild guess.

On Tue, Jul 22, 2008 at 10:41 AM, James Mutuku [EMAIL PROTECTED] wrote:

 Hi list,

 Have installed trixbox and I am working with a fxo gateway to get fxo calls
 to trixbox. I am using sip to send the calls from the gateway to trixbox. I
 have an extension 3000 on trixbox

 on [from-sip-external] on extensions.conf ,I have put the dial plan below.

 exten = 3000,1,dial(sip/3000)
 exten= 3000,2,answer()
 exten = 3000,3,congestion()
 exten= 3000,4,hangup()


 this works fine. But I when I put it in the form

 exten = _3XXX,1,dial(sip/${EXTEN})
 exten= _3XXX,2,answer()
 exten =_3XXX,3,congestion()
 exten= _3XXX,4,hangup()

 the call goes into congestion and I get a busy tone. What could I be doing
 wrong?

 James

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Best Regards
Rizwan Hisham
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Re: [asterisk-users] Help With dial plan

2008-07-22 Thread Mark Michelson
James Mutuku wrote:
 Hi list,
 
 Have installed trixbox and I am working with a fxo gateway to get fxo 
 calls to trixbox. I am using sip to send the calls from the gateway to 
 trixbox. I have an extension 3000 on trixbox
 
 on [from-sip-external] on extensions.conf ,I have put the dial plan below.
 
 exten = 3000,1,dial(sip/3000)
 exten= 3000,2,answer()
 exten = 3000,3,congestion()
 exten= 3000,4,hangup()
 
 
 this works fine. But I when I put it in the form
 
 exten = _3XXX,1,dial(sip/${EXTEN})
 exten= _3XXX,2,answer()
 exten =_3XXX,3,congestion()
 exten= _3XXX,4,hangup()
 
 the call goes into congestion and I get a busy tone. What could I be 
 doing wrong?
 
 James
 

As a sanity check, you may want to place a NoOp(${EXTEN}) prior to the dial. If 
you set the verbosity high on the Asterisk console, then you can see what the 
value of EXTEN is when the NoOp occurs.

Mark Michelson

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Re: [asterisk-users] Help With dial plan

2008-07-22 Thread James Mutuku


Thanks for the wild guess. But The user(who is myself) is dialing 3000. 
It only failes to work when I use patterns. So I thought I am making a 
mistake on the syntax, I have checked all the books I have and the 
internet and I can't see anything wrong. :-\



Rizwan Hisham wrote:
maybe the user is dialing something other than 3000 and that extension 
is not registered on your asterisk. just a wild guess.


On Tue, Jul 22, 2008 at 10:41 AM, James Mutuku [EMAIL PROTECTED] 
mailto:[EMAIL PROTECTED] wrote:


Hi list,

Have installed trixbox and I am working with a fxo gateway to get
fxo calls to trixbox. I am using sip to send the calls from the
gateway to trixbox. I have an extension 3000 on trixbox

on [from-sip-external] on extensions.conf ,I have put the dial
plan below.

exten = 3000,1,dial(sip/3000)
exten= 3000,2,answer()
exten = 3000,3,congestion()
exten= 3000,4,hangup()


this works fine. But I when I put it in the form

exten = _3XXX,1,dial(sip/${EXTEN})
exten= _3XXX,2,answer()
exten =_3XXX,3,congestion()
exten= _3XXX,4,hangup()

the call goes into congestion and I get a busy tone. What could I
be doing wrong?

James

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--
Best Regards
Rizwan Hisham


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begin:vcard
fn:James Mutuku
n:Mutuku;James
org:Agile Systems Limited;Technical Department
adr:;;P.O Box 55686-00200;Nairobi;;00200;Kenya
email;internet:[EMAIL PROTECTED],[EMAIL PROTECTED]
title:Lead Consultant
tel;work:+254-722-490994
tel;home:+254-722-490994
tel;cell:+254-722-490994
url:www.agile.co.ke
version:2.1
end:vcard

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Re: [asterisk-users] Help With dial plan

2008-07-22 Thread Noah Miller
Hi James -

 Thanks for the wild guess. But The user(who is myself) is dialing 3000. It
 only failes to work when I use patterns. So I thought I am making a mistake
 on the syntax, I have checked all the books I have and the internet and I
 can't see anything wrong. :-\

Sounds like time for some more in depth troubleshooting.  What happens
when you follow Mark's suggestion of adding a NoOp statement?  What
happens when you create other pattern-match extensions?  Do they work?
 What messages are you getting on the console?  Is the call being
rejected by the SIP device?  What messages do you get when SIP
debugging is turned on?  etc, blah, blah, blah...


- Noah





 Rizwan Hisham wrote:

 maybe the user is dialing something other than 3000 and that extension is
 not registered on your asterisk. just a wild guess.

 On Tue, Jul 22, 2008 at 10:41 AM, James Mutuku [EMAIL PROTECTED] wrote:

 Hi list,

 Have installed trixbox and I am working with a fxo gateway to get fxo
 calls to trixbox. I am using sip to send the calls from the gateway to
 trixbox. I have an extension 3000 on trixbox

 on [from-sip-external] on extensions.conf ,I have put the dial plan below.

 exten = 3000,1,dial(sip/3000)
 exten= 3000,2,answer()
 exten = 3000,3,congestion()
 exten= 3000,4,hangup()


 this works fine. But I when I put it in the form

 exten = _3XXX,1,dial(sip/${EXTEN})
 exten= _3XXX,2,answer()
 exten =_3XXX,3,congestion()
 exten= _3XXX,4,hangup()

 the call goes into congestion and I get a busy tone. What could I be doing
 wrong?

 James

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 --
 Best Regards
 Rizwan Hisham

 
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[asterisk-users] Help with dial plan

2008-07-21 Thread James Mutuku

Hi list,

Have installed trixbox and I am working with a fxo gateway to get fxo 
calls to trixbox. I am using sip to send the calls from the gateway to 
trixbox. I have an extension 3000 on trixbox


on [from-sip-external] on extensions.conf ,I have put the dial plan below.

exten = 3000,1,dial(sip/3000)
exten= 3000,2,answer()
exten = 3000,3,congestion()
exten= 3000,4,hangup()


this works fine. But I when I put it in the form

exten = _3XXX,1,dial(sip/${EXTEN})
exten= _3XXX,2,answer()
exten =_3XXX,3,congestion()
exten= _3XXX,4,hangup()

the call goes into congestion and I get a busy tone. What could I be 
doing wrong?


James
begin:vcard
fn:James Mutuku
n:Mutuku;James
org:Agile Systems Limited;Technical Department
adr:;;P.O Box 55686-00200;Nairobi;;00200;Kenya
email;internet:[EMAIL PROTECTED],[EMAIL PROTECTED]
title:Lead Consultant
tel;work:+254-722-490994
tel;home:+254-722-490994
tel;cell:+254-722-490994
url:www.agile.co.ke
version:2.1
end:vcard

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[asterisk-users] Help With dial plan

2008-07-21 Thread James Mutuku

Hi list,

Have installed trixbox and I am working with a fxo gateway to get fxo 
calls to trixbox. I am using sip to send the calls from the gateway to 
trixbox. I have an extension 3000 on trixbox


on [from-sip-external] on extensions.conf ,I have put the dial plan below.

exten = 3000,1,dial(sip/3000)
exten= 3000,2,answer()
exten = 3000,3,congestion()
exten= 3000,4,hangup()


this works fine. But I when I put it in the form

exten = _3XXX,1,dial(sip/${EXTEN})
exten= _3XXX,2,answer()
exten =_3XXX,3,congestion()
exten= _3XXX,4,hangup()

the call goes into congestion and I get a busy tone. What could I be 
doing wrong?


James
begin:vcard
fn:James Mutuku
n:Mutuku;James
org:Agile Systems Limited;Technical Department
adr:;;P.O Box 55686-00200;Nairobi;;00200;Kenya
email;internet:[EMAIL PROTECTED],[EMAIL PROTECTED]
title:Lead Consultant
tel;work:+254-722-490994
tel;home:+254-722-490994
tel;cell:+254-722-490994
url:www.agile.co.ke
version:2.1
end:vcard

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[asterisk-users] Help with dial plan - two attempts at calling agent before logging agent off?

2006-12-05 Thread Chris Blunt
Hi List, 

 

I'm attempting to set up a queue and agents using agent call back.  This is
all working fine with the queue and the agents login etc 

 

However.

 

In my dial plan I a set variable when a call is entered into the queue to
identify the origin of the call, then when the agent is called I test to see
if the call is from the queue.  If it is, the dial plan does not go to VM if
the agent does not answer, it gives BUSY and the call is returned to the
queue.  

 

The call could well be passed to the same agent again from the queue, which
I am okay with - BUT I only want it to try twice before logging the agent
out (just in case they have gone AWOL and not logged out).

 

The autologoff=xx in agents.conf doesn't seem to work with agentcallback.

 

I have tried setting another variable as a counter with some logic tests to
see the number of attempts to call the agent, but this is failing as the
variable appears to be lost when the call goes back to the queue.  

 

Can anyone suggest an answer to this puzzle for me.

 

Many thanks

 

Chris

 

 

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Re: [asterisk-users] Help with dial plan - two attempts at calling agent before logging agent off?

2006-12-05 Thread Leo Ann Boon

snip


 

I have tried setting another variable as a counter with some logic 
tests to see the number of attempts to call the agent, but this is 
failing as the variable appears to be lost when the call goes back to 
the queue.


Local variables are destroyed once the call terminates. You'll have to 
use a global variable (yuck) or use the DB functions.


Leo
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[Asterisk-Users] help on dial plan

2006-02-12 Thread Wooi Koay
The following is my dialplan for outgoing international call.  What I want are:

- when people dial 9011604xxx , 9011605xxx, 90114411xxx,
90114421xxx, use voipstunt to dial out
- otherwise, use my pstn to dial out.

What I've found is when i dial 9011604xxx , 9011605xxx,
90114411xxx, 90114421xxx, it always use the pstn to dial out. 
Anything wrong with my dial plan?

Thanks!!


[outbound-oversea]
exten = _9011604.,1,Macro(outgoingcall3,${VOIPSTUNT},4)  ;penang
exten = _9011605.,1,Macro(outgoingcall3,${VOIPSTUNT},4)  ;perak
exten = _90114411.,1,Macro(outgoingcall3,${VOIPSTUNT},4) ;uk landline
exten = _90114421.,1,Macro(outgoingcall3,${VOIPSTUNT},4) ;uk landline
exten = _9011.,1,Macro(outgoingcall,${OUTBOUNDTRUNK})
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Re: [Asterisk-Users] help on dial plan

2006-02-12 Thread Patrick
On Sun, 2006-02-12 at 10:05 -0500, Wooi Koay wrote:
 The following is my dialplan for outgoing international call.  What I want 
 are:
 
 - when people dial 9011604xxx , 9011605xxx, 90114411xxx,
 90114421xxx, use voipstunt to dial out
 - otherwise, use my pstn to dial out.
 
 What I've found is when i dial 9011604xxx , 9011605xxx,
 90114411xxx, 90114421xxx, it always use the pstn to dial out. 
 Anything wrong with my dial plan?
 
 Thanks!!
 
 
 [outbound-oversea]
 exten = _9011604.,1,Macro(outgoingcall3,${VOIPSTUNT},4)  ;penang
 exten = _9011605.,1,Macro(outgoingcall3,${VOIPSTUNT},4)  ;perak
 exten = _90114411.,1,Macro(outgoingcall3,${VOIPSTUNT},4) ;uk landline
 exten = _90114421.,1,Macro(outgoingcall3,${VOIPSTUNT},4) ;uk landline
 exten = _9011.,1,Macro(outgoingcall,${OUTBOUNDTRUNK})

Asterisk evalutates your extens from least to most significant. So the
_9011. is always selected first. To overcome this you could do: 

[outbound-oversea]
exten = _9011604.,1,Macro(outgoingcall3,${VOIPSTUNT},4)  ;penang
exten = _9011605.,1,Macro(outgoingcall3,${VOIPSTUNT},4)  ;perak
exten = _90114411.,1,Macro(outgoingcall3,${VOIPSTUNT},4) ;uk landline
exten = _90114421.,1,Macro(outgoingcall3,${VOIPSTUNT},4) ;uk landline
include = outbound-oversea-zap-backup

[outbound-oversea-zap-backup]
exten = _9011.,1,Macro(outgoingcall,${OUTBOUNDTRUNK})

If you do show dialplan outbound-oversea in the Asterisk CLI than you
will see the order.

For more info see:
http://www.voip-info.org/wiki/index.php?page=Asterisk+config
+extensions.conf+sorting

Regards,
Patrick

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RE: [Asterisk-Users] Help with Dial Plan

2005-10-20 Thread Dave Morrow
Thanks Steve, the 'w's worked great. I managed to tune it down to them
only hearing a please wait out of the greeting.. 


David A. Morrow
Technical Systems Lead
Autodata Solutions Company
[EMAIL PROTECTED]
http://www.autodata.net
Tel: (519) 951-6079
Fax: (519) 451-6615 

 Poor planning on your part does not necessarily constitute an
emergency on my part! 

This message has originated from Autodata Solutions. The attached
material is the Confidential and Proprietary Information of Autodata
Solutions. This email and any files transmitted with it are confidential
and intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please delete
this message and notify the Autodata system administrator at
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Wednesday, October 19, 2005 4:02 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] Help with Dial Plan



On Wed, 19 Oct 2005, Dave Morrow wrote:

 Thanks Steve.  It almost works, but never dials the extension.  Also, 
 is there a way I could mute the line while the remote attendant comes
on?


Oops sorry - the dangers of posting without testing.

The ,s are wrong - they should be w.  Each w is 1/2 second of waiting.

So that makes it:

exten = _6XXX,1,Dial(Zap/gX/1234567890,60,D(${EXTEN}))

As for the muting - bit of a loss about that one.

Steve

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[Asterisk-Users] Help with Dial Plan

2005-10-19 Thread Dave Morrow
Title: Help with Dial Plan






Hi all. So far this list is proving it's worth, even on my first day using it! 

I hope that someone might know an easy solution to this one. 

I would like to create a dial plan which will allow me to have all extensions 6XXX cause a dial-out of my T1 interface (TE110P) to a local number, wait for an answer, wait 2 seconds and then enter the extension. Can I do this in a dial plan somehow? This will allow me to pseudo-integrate a legacy telephone switch (whose extensions are all 6XXX) to my Asterisk system for direct extension dialing.



David A. Morrow

Technical Systems Lead

Autodata Solutions Company

[EMAIL PROTECTED]

http://www.autodata.net

Tel: (519) 951-6079

Fax: (519) 451-6615 


 Poor planning on your part does not necessarily constitute an emergency on my part! 


This message has originated from Autodata Solutions. The attached material is the Confidential and Proprietary Information of Autodata Solutions. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please delete this message and notify the Autodata system administrator at [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]


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Re: [Asterisk-Users] Help with Dial Plan

2005-10-19 Thread steve


On Wed, 19 Oct 2005, Dave Morrow wrote:

 Hi all. So far this list is proving it's worth, even on my first day
 using it!  I hope that someone might know an easy solution to this one.  
 I would like to create a dial plan which will allow me to have all
 extensions 6XXX cause a dial-out of my T1 interface (TE110P) to a local
 number, wait for an answer, wait 2 seconds and then enter the extension.
 Can I do this in a dial plan somehow? This will allow me to
 pseudo-integrate a legacy telephone switch (whose extensions are all
 6XXX) to my Asterisk system for direct extension dialing.

exten = _6XXX,1,Dial(Zap/gX/1234567890,60,D(,,${EXTEN}))

where:
gX needs to become the group of the channels of your T1,
1234567890 is the number of your legacy system.
60 is the dial timeout

You may need to adjust the number of commas to get the right delay.

Hope that helps,
Steve

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RE: [Asterisk-Users] Help with Dial Plan

2005-10-19 Thread Dave Morrow
Thanks Steve.  It almost works, but never dials the extension.  Also, is
there a way I could mute the line while the remote attendant comes on? 


David A. Morrow
Technical Systems Lead
Autodata Solutions Company
[EMAIL PROTECTED]
http://www.autodata.net
Tel: (519) 951-6079
Fax: (519) 451-6615 

 Poor planning on your part does not necessarily constitute an
emergency on my part! 

This message has originated from Autodata Solutions. The attached
material is the Confidential and Proprietary Information of Autodata
Solutions. This email and any files transmitted with it are confidential
and intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please delete
this message and notify the Autodata system administrator at
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Wednesday, October 19, 2005 8:33 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Help with Dial Plan



On Wed, 19 Oct 2005, Dave Morrow wrote:

 Hi all. So far this list is proving it's worth, even on my first day 
 using it!  I hope that someone might know an easy solution to this
one.
 I would like to create a dial plan which will allow me to have all 
 extensions 6XXX cause a dial-out of my T1 interface (TE110P) to a 
 local number, wait for an answer, wait 2 seconds and then enter the
extension.
 Can I do this in a dial plan somehow? This will allow me to 
 pseudo-integrate a legacy telephone switch (whose extensions are all
 6XXX) to my Asterisk system for direct extension dialing.

exten = _6XXX,1,Dial(Zap/gX/1234567890,60,D(,,${EXTEN}))

where:
gX needs to become the group of the channels of your T1, 1234567890 is
the number of your legacy system.
60 is the dial timeout

You may need to adjust the number of commas to get the right delay.

Hope that helps,
Steve

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RE: [Asterisk-Users] Help with Dial Plan

2005-10-19 Thread steve


On Wed, 19 Oct 2005, Dave Morrow wrote:

 Thanks Steve.  It almost works, but never dials the extension.  Also, is
 there a way I could mute the line while the remote attendant comes on? 


Oops sorry - the dangers of posting without testing.

The ,s are wrong - they should be w.  Each w is 1/2 second of waiting.

So that makes it:

exten = _6XXX,1,Dial(Zap/gX/1234567890,60,D(${EXTEN}))

As for the muting - bit of a loss about that one.

Steve

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