Re: [asterisk-users] Is existing CDR in Asterisk is enough for complete billing
anyone have a idea on this.. On 11/22/2010 10:50 AM, Nikhil wrote: Hi everyone, I am facing lots for problem with CDRs in 1.6 and above versions,its shows wrong records when I do transfer(caller side and calee side),callforward,call parking.Is the present CDRs in 1.6 is enough for Complete billing.?What I need to do to make it proper.Please help me on this. Thanks Nikhil -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Is existing CDR in Asterisk is enough for complete billing
On Wed, Dec 1, 2010 at 6:56 AM, Nikhil d.nik...@cem-solutions.net wrote: anyone have a idea on this.. On 11/22/2010 10:50 AM, Nikhil wrote: Hi everyone, I am facing lots for problem with CDRs in 1.6 and above versions,its shows wrong records when I do transfer(caller side and calee side),callforward,call parking.Is the present CDRs in 1.6 is enough for Complete billing.?What I need to do to make it proper.Please help me on this. Thanks Nikhil -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users I can tell you that back in 2005 I set up a complete residential/business VOIP ITSP that was using just the Asterisk CDRs to track billing. As long as you setup your billing, I see now reason wh -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Is existing CDR in Asterisk is enough for complete billing
On Wed, Dec 1, 2010 at 5:56 AM, Nikhil d.nik...@cem-solutions.net wrote: anyone have a idea on this.. On 11/22/2010 10:50 AM, Nikhil wrote: Hi everyone, I am facing lots for problem with CDRs in 1.6 and above versions,its shows wrong records when I do transfer(caller side and calee side),callforward,call parking.Is the present CDRs in 1.6 is enough for Complete billing.?What I need to do to make it proper.Please help me on this. Thanks Nikhil Nikhil-- Yes, there is a problem with CDR's in asterisk. There is a bug filed against the problem, but no practical solution for it. The cure: use the CEL interface instead, and generate your own CDR's (or whatever else you could bill from [it doesn't *have* to be CDRs]) The cause of the problem: An interesting combination of 3 operations being performed on channels, namely masquerading, and forming local channels; add to that the hardwired 'roles' that channels are given (channel, and peer), and the final knockout: CDRs are stored on channels. The above 3 operations affect CDR's because parking and transfers can change the role that a channel plays (chan to peer or vice-versa); Transfers and parking involve the masquerading, and sometimes local channels-- both these operations involve duplicating a channel. CDR's are meant for the channel playing the channel role, and CDRs on channels playing the peer role are tossed out. Transfers turn the above into a complex mush in which the results vary depending on who transfers who, who is calling, and who is called, etc. Because the CDR's are stored on the channels themselves, they pass thru many filters and operations that vary based on the roles they play and the operations performed, which can change in subtle ways from release to release, from one bugfix to another, even. So, the best way to get around all this is to get the CDRs out of the channels, And to do that, you either use CEL, or you build your own event tracking mechanism, using whatever means available (I've seen folks use the manager event reports with their own logic in perl, or php, or whatever to do the parsing and storage). Then, you either turn the events into your own billing mechanism, or you generate CDR's to fit into your currently existing billing mechanism. Doing this right and making it dependable is not an overnight sort of thing. I proposed a CDR generating backend for CEL (which I haven't completed yet). I even started it, but got layed off before I could finish it. I've generated a spec for CEL-CDR generation, involving something I call simple CDRs.This doc has been evolving with time, and needs to be updated. I previously described complex CDR's in the spec that provided more fine-grained event logging in CDR format, but I've convinced myself that the complex stuff can also be done via the simple method, and so I'm about half way thru the spec, expunging the complex stuff. All my examples have to be changed -- If you are interested in looking at my spec, you can: svn co http://svn.digium.com/svn/asterisk/team/murf/RFCs and look at the pdf there in that directory. murf Steve Murphy ParseTree Corp. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Is existing CDR in Asterisk is enough for complete billing
On Wed, Dec 1, 2010 at 7:41 AM, Sherwood McGowan sherwood.mcgo...@gmail.com wrote: On Wed, Dec 1, 2010 at 6:56 AM, Nikhil d.nik...@cem-solutions.net wrote: anyone have a idea on this.. On 11/22/2010 10:50 AM, Nikhil wrote: Hi everyone, I am facing lots for problem with CDRs in 1.6 and above versions,its shows wrong records when I do transfer(caller side and calee side),callforward,call parking.Is the present CDRs in 1.6 is enough for Complete billing.?What I need to do to make it proper.Please help me on this. Thanks Nikhil I can tell you that back in 2005 I set up a complete residential/business VOIP ITSP that was using just the Asterisk CDRs to track billing. As long as you setup your billing, I see now reason wh Oh, and by the way, Sherwood is correct; you can ignore everything I wrote previously, IF you don't do call transfers, and you don't park calls. And even if you do a small amount of that, as long as no one forwards an incoming call to some international destination, you'll probably be OK with CDR's. If you don't mind losing a little chunk of the conversation here or there, the current CDR's should be sufficient for you, and you don't have to go thru any bother. Just keep in mind that clever people can/will take advantage of the fact that everything after an incoming call is transferred is lost to billing (as an example). murf Steve Murphy ParseTree Corp. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Is existing CDR in Asterisk is enough for complete billing
On Wed, Dec 1, 2010 at 9:17 AM, Steve Murphy m...@parsetree.com wrote: On Wed, Dec 1, 2010 at 7:41 AM, Sherwood McGowan sherwood.mcgo...@gmail.com wrote: On Wed, Dec 1, 2010 at 6:56 AM, Nikhil d.nik...@cem-solutions.net wrote: anyone have a idea on this.. On 11/22/2010 10:50 AM, Nikhil wrote: Hi everyone, I am facing lots for problem with CDRs in 1.6 and above versions,its shows wrong records when I do transfer(caller side and calee side),callforward,call parking.Is the present CDRs in 1.6 is enough for Complete billing.?What I need to do to make it proper.Please help me on this. Thanks Nikhil I can tell you that back in 2005 I set up a complete residential/business VOIP ITSP that was using just the Asterisk CDRs to track billing. As long as you setup your billing, I see now reason wh Oh, and by the way, Sherwood is correct; you can ignore everything I wrote previously, IF you don't do call transfers, and you don't park calls. And even if you do a small amount of that, as long as no one forwards an incoming call to some international destination, you'll probably be OK with CDR's. If you don't mind losing a little chunk of the conversation here or there, the current CDR's should be sufficient for you, and you don't have to go thru any bother. Just keep in mind that clever people can/will take advantage of the fact that everything after an incoming call is transferred is lost to billing (as an example). murf Steve Murphy ParseTree Corp. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users Good call Steve! Your comment is spot on, as you said, transfers screw it all up. My prior client did not allow transfers, since it was just a simple VOIP provider service, without transfer capabilities for customers :) Good to see you around! -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Is existing CDR in Asterisk is enough for complete billing
Thanks,Now I understand the problem,Now I am trying to change CDR to fix these issues. Thanks Nikhil On 12/01/2010 08:31 PM, Steve Murphy wrote: On Wed, Dec 1, 2010 at 5:56 AM, Nikhil d.nik...@cem-solutions.net mailto:d.nik...@cem-solutions.net wrote: anyone have a idea on this.. On 11/22/2010 10:50 AM, Nikhil wrote: Hi everyone, I am facing lots for problem with CDRs in 1.6 and above versions,its shows wrong records when I do transfer(caller side and calee side),callforward,call parking.Is the present CDRs in 1.6 is enough for Complete billing.?What I need to do to make it proper.Please help me on this. Thanks Nikhil Nikhil-- Yes, there is a problem with CDR's in asterisk. There is a bug filed against the problem, but no practical solution for it. The cure: use the CEL interface instead, and generate your own CDR's (or whatever else you could bill from [it doesn't *have* to be CDRs]) The cause of the problem: An interesting combination of 3 operations being performed on channels, namely masquerading, and forming local channels; add to that the hardwired 'roles' that channels are given (channel, and peer), and the final knockout: CDRs are stored on channels. The above 3 operations affect CDR's because parking and transfers can change the role that a channel plays (chan to peer or vice-versa); Transfers and parking involve the masquerading, and sometimes local channels-- both these operations involve duplicating a channel. CDR's are meant for the channel playing the channel role, and CDRs on channels playing the peer role are tossed out. Transfers turn the above into a complex mush in which the results vary depending on who transfers who, who is calling, and who is called, etc. Because the CDR's are stored on the channels themselves, they pass thru many filters and operations that vary based on the roles they play and the operations performed, which can change in subtle ways from release to release, from one bugfix to another, even. So, the best way to get around all this is to get the CDRs out of the channels, And to do that, you either use CEL, or you build your own event tracking mechanism, using whatever means available (I've seen folks use the manager event reports with their own logic in perl, or php, or whatever to do the parsing and storage). Then, you either turn the events into your own billing mechanism, or you generate CDR's to fit into your currently existing billing mechanism. Doing this right and making it dependable is not an overnight sort of thing. I proposed a CDR generating backend for CEL (which I haven't completed yet). I even started it, but got layed off before I could finish it. I've generated a spec for CEL-CDR generation, involving something I call simple CDRs.This doc has been evolving with time, and needs to be updated. I previously described complex CDR's in the spec that provided more fine-grained event logging in CDR format, but I've convinced myself that the complex stuff can also be done via the simple method, and so I'm about half way thru the spec, expunging the complex stuff. All my examples have to be changed -- If you are interested in looking at my spec, you can: svn co http://svn.digium.com/svn/asterisk/team/murf/RFCs and look at the pdf there in that directory. murf Steve Murphy ParseTree Corp. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Is existing CDR in Asterisk is enough for complete billing
From our experience it is not enough. We had to rewrite CDR generation to suite our billing needs. That was on 1.4.xx, we are not using 1.6+ Regards, Mindaugas Kezys Kolmisoft UAB VoIP Billing Solutions e-mail: i...@kolmisoft.com URL: http://www.kolmisoft.com Find us on Facebook -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Nikhil Sent: Monday, November 22, 2010 7:20 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] Is existing CDR in Asterisk is enough for complete billing Hi everyone, I am facing lots for problem with CDRs in 1.6 and above versions,its shows wrong records when I do transfer(caller side and calee side),callforward,call parking.Is the present CDRs in 1.6 is enough for Complete billing.?What I need to do to make it proper.Please help me on this. Thanks Nikhil -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Is existing CDR in Asterisk is enough for complete billing
Hi everyone, I am facing lots for problem with CDRs in 1.6 and above versions,its shows wrong records when I do transfer(caller side and calee side),callforward,call parking.Is the present CDRs in 1.6 is enough for Complete billing.?What I need to do to make it proper.Please help me on this. Thanks Nikhil -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
