Re: [asterisk-users] MWI for multiple voice mail boxes
On Sunday 18 October 2009 20:04:40 John A. Sullivan III wrote: On Sun, 2009-10-18 at 19:14 -0500, Tilghman Lesher wrote: On Thursday 15 October 2009 20:13:55 John A. Sullivan III wrote: On Thu, 2009-10-15 at 15:29 -0700, Jared Smith wrote: On Wed, 2009-10-14 at 22:41 -0400, John A. Sullivan III wrote: Hello, all. I have a user who needs to monitor their voice mail box and the general delivery voice mail box. I defined them in sip.conf as follows: [tkeeley](a10f) mailbox=...@a10, 6...@a10 I think you've got the syntax wrong here... try mailbox=...@a106...@a10 instead. Contrary to what others on this thread might lead you to believe, this should actually work. :-) snip O - it really didn't like that: mailbox=...@a106...@a10 app_voicemail.c:1630 messagecount: Couldn't find mailbox 612 in context a106...@a10 It looks like it's interpreting everything after the @ as context. I'm running 1.6.1.6. Thanks anyway - John No, comma is the right delimiter, unless you're using ODBC storage for voicemail, in which case, I'm terribly sorry, but multiple mailboxes are not supported in that line. This has been corrected in SVN for all 1.6 branches. I'm not using ODBC but I am using IMAP. Could that be the problem? No, the IMAP code supports multiple mailboxes fine. Clearly, you have another problem that has yet to be diagnosed correctly. -- Tilghman Lesher Digium, Inc. | Senior Software Developer twitter: Corydon76 | IRC: Corydon76-dig (Freenode) Check us out at: www.digium.com www.asterisk.org ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] MWI for multiple voice mail boxes
On Thursday 15 October 2009 20:13:55 John A. Sullivan III wrote: On Thu, 2009-10-15 at 15:29 -0700, Jared Smith wrote: On Wed, 2009-10-14 at 22:41 -0400, John A. Sullivan III wrote: Hello, all. I have a user who needs to monitor their voice mail box and the general delivery voice mail box. I defined them in sip.conf as follows: [tkeeley](a10f) mailbox=...@a10, 6...@a10 I think you've got the syntax wrong here... try mailbox=...@a106...@a10 instead. Contrary to what others on this thread might lead you to believe, this should actually work. :-) snip O - it really didn't like that: mailbox=...@a106...@a10 app_voicemail.c:1630 messagecount: Couldn't find mailbox 612 in context a106...@a10 It looks like it's interpreting everything after the @ as context. I'm running 1.6.1.6. Thanks anyway - John No, comma is the right delimiter, unless you're using ODBC storage for voicemail, in which case, I'm terribly sorry, but multiple mailboxes are not supported in that line. This has been corrected in SVN for all 1.6 branches. -- Tilghman Lesher Digium, Inc. | Senior Software Developer twitter: Corydon76 | IRC: Corydon76-dig (Freenode) Check us out at: www.digium.com www.asterisk.org ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] MWI for multiple voice mail boxes
On Sun, 2009-10-18 at 19:14 -0500, Tilghman Lesher wrote: On Thursday 15 October 2009 20:13:55 John A. Sullivan III wrote: On Thu, 2009-10-15 at 15:29 -0700, Jared Smith wrote: On Wed, 2009-10-14 at 22:41 -0400, John A. Sullivan III wrote: Hello, all. I have a user who needs to monitor their voice mail box and the general delivery voice mail box. I defined them in sip.conf as follows: [tkeeley](a10f) mailbox=...@a10, 6...@a10 I think you've got the syntax wrong here... try mailbox=...@a106...@a10 instead. Contrary to what others on this thread might lead you to believe, this should actually work. :-) snip O - it really didn't like that: mailbox=...@a106...@a10 app_voicemail.c:1630 messagecount: Couldn't find mailbox 612 in context a106...@a10 It looks like it's interpreting everything after the @ as context. I'm running 1.6.1.6. Thanks anyway - John No, comma is the right delimiter, unless you're using ODBC storage for voicemail, in which case, I'm terribly sorry, but multiple mailboxes are not supported in that line. This has been corrected in SVN for all 1.6 branches. I'm not using ODBC but I am using IMAP. Could that be the problem? Thanks - John -- John A. Sullivan III Open Source Development Corporation +1 207-985-7880 jsulli...@opensourcedevel.com http://www.spiritualoutreach.com Making Christianity intelligible to secular society ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] MWI for multiple voice mail boxes
Let's stick a fork in this one - Here's the link I used http://www.voip-info.org/wiki/view/Asterisk+sip+mailbox if we make tkeely's sip.conf look like this [tkeeley] Type=peer Context=a10 Mailbox=612, 610 He? Should be good to go. This worked on 1.4.26.1 -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of John A. Sullivan III Sent: Thursday, October 15, 2009 8:14 PM To: jsm...@digium.com; Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] MWI for multiple voice mail boxes On Thu, 2009-10-15 at 15:29 -0700, Jared Smith wrote: On Wed, 2009-10-14 at 22:41 -0400, John A. Sullivan III wrote: Hello, all. I have a user who needs to monitor their voice mail box and the general delivery voice mail box. I defined them in sip.conf as follows: [tkeeley](a10f) mailbox=...@a10, 6...@a10 I think you've got the syntax wrong here... try mailbox=...@a106...@a10 instead. Contrary to what others on this thread might lead you to believe, this should actually work. :-) snip O - it really didn't like that: mailbox=...@a106...@a10 app_voicemail.c:1630 messagecount: Couldn't find mailbox 612 in context a106...@a10 It looks like it's interpreting everything after the @ as context. I'm running 1.6.1.6. Thanks anyway - John -- John A. Sullivan III Open Source Development Corporation +1 207-985-7880 jsulli...@opensourcedevel.com http://www.spiritualoutreach.com Making Christianity intelligible to secular society ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] MWI for multiple voice mail boxes
Alas, it does not work for me on 1.6.1.6. That was my original configuration based upon the documentation. It was slightly different than you have because I specified the context. tkeeley is in context a10f but the mailboxes are in context a10. Thus, I had: [tkeeley] mailbox=...@a10, 6...@a10 It then complains that it cannot find mailox 610 in context a10. However, it is there and it does receive voice mail. Thanks - John On Fri, 2009-10-16 at 10:14 -0500, Danny Nicholas wrote: Let's stick a fork in this one - Here's the link I used http://www.voip-info.org/wiki/view/Asterisk+sip+mailbox if we make tkeely's sip.conf look like this [tkeeley] Type=peer Context=a10 Mailbox=612, 610 He? Should be good to go. This worked on 1.4.26.1 -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of John A. Sullivan III Sent: Thursday, October 15, 2009 8:14 PM To: jsm...@digium.com; Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] MWI for multiple voice mail boxes On Thu, 2009-10-15 at 15:29 -0700, Jared Smith wrote: On Wed, 2009-10-14 at 22:41 -0400, John A. Sullivan III wrote: Hello, all. I have a user who needs to monitor their voice mail box and the general delivery voice mail box. I defined them in sip.conf as follows: [tkeeley](a10f) mailbox=...@a10, 6...@a10 I think you've got the syntax wrong here... try mailbox=...@a106...@a10 instead. Contrary to what others on this thread might lead you to believe, this should actually work. :-) snip O - it really didn't like that: mailbox=...@a106...@a10 app_voicemail.c:1630 messagecount: Couldn't find mailbox 612 in context a106...@a10 It looks like it's interpreting everything after the @ as context. I'm running 1.6.1.6. Thanks anyway - John -- John A. Sullivan III Open Source Development Corporation +1 207-985-7880 jsulli...@opensourcedevel.com http://www.spiritualoutreach.com Making Christianity intelligible to secular society ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] MWI for multiple voice mail boxes
I assume you have a 610 entry in users.conf? -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of John A. Sullivan III Sent: Friday, October 16, 2009 12:05 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] MWI for multiple voice mail boxes Alas, it does not work for me on 1.6.1.6. That was my original configuration based upon the documentation. It was slightly different than you have because I specified the context. tkeeley is in context a10f but the mailboxes are in context a10. Thus, I had: [tkeeley] mailbox=...@a10, 6...@a10 It then complains that it cannot find mailox 610 in context a10. However, it is there and it does receive voice mail. Thanks - John On Fri, 2009-10-16 at 10:14 -0500, Danny Nicholas wrote: Let's stick a fork in this one - Here's the link I used http://www.voip-info.org/wiki/view/Asterisk+sip+mailbox if we make tkeely's sip.conf look like this [tkeeley] Type=peer Context=a10 Mailbox=612, 610 He? Should be good to go. This worked on 1.4.26.1 -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of John A. Sullivan III Sent: Thursday, October 15, 2009 8:14 PM To: jsm...@digium.com; Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] MWI for multiple voice mail boxes On Thu, 2009-10-15 at 15:29 -0700, Jared Smith wrote: On Wed, 2009-10-14 at 22:41 -0400, John A. Sullivan III wrote: Hello, all. I have a user who needs to monitor their voice mail box and the general delivery voice mail box. I defined them in sip.conf as follows: [tkeeley](a10f) mailbox=...@a10, 6...@a10 I think you've got the syntax wrong here... try mailbox=...@a106...@a10 instead. Contrary to what others on this thread might lead you to believe, this should actually work. :-) snip O - it really didn't like that: mailbox=...@a106...@a10 app_voicemail.c:1630 messagecount: Couldn't find mailbox 612 in context a106...@a10 It looks like it's interpreting everything after the @ as context. I'm running 1.6.1.6. Thanks anyway - John -- John A. Sullivan III Open Source Development Corporation +1 207-985-7880 jsulli...@opensourcedevel.com http://www.spiritualoutreach.com Making Christianity intelligible to secular society ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] MWI for multiple voice mail boxes
No, probably my ignorance but why would I do that? I set up all the users, extensions, and mailboxes manually by editing the config files in order to have more control than the user.conf gives me (if I understand the user.conf file properly - I've never used it based upon reading the documentation). Thanks - John On Fri, 2009-10-16 at 12:07 -0500, Danny Nicholas wrote: I assume you have a 610 entry in users.conf? -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of John A. Sullivan III Sent: Friday, October 16, 2009 12:05 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] MWI for multiple voice mail boxes Alas, it does not work for me on 1.6.1.6. That was my original configuration based upon the documentation. It was slightly different than you have because I specified the context. tkeeley is in context a10f but the mailboxes are in context a10. Thus, I had: [tkeeley] mailbox=...@a10, 6...@a10 It then complains that it cannot find mailox 610 in context a10. However, it is there and it does receive voice mail. Thanks - John On Fri, 2009-10-16 at 10:14 -0500, Danny Nicholas wrote: Let's stick a fork in this one - Here's the link I used http://www.voip-info.org/wiki/view/Asterisk+sip+mailbox if we make tkeely's sip.conf look like this [tkeeley] Type=peer Context=a10 Mailbox=612, 610 He? Should be good to go. This worked on 1.4.26.1 -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of John A. Sullivan III Sent: Thursday, October 15, 2009 8:14 PM To: jsm...@digium.com; Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] MWI for multiple voice mail boxes On Thu, 2009-10-15 at 15:29 -0700, Jared Smith wrote: On Wed, 2009-10-14 at 22:41 -0400, John A. Sullivan III wrote: Hello, all. I have a user who needs to monitor their voice mail box and the general delivery voice mail box. I defined them in sip.conf as follows: [tkeeley](a10f) mailbox=...@a10, 6...@a10 I think you've got the syntax wrong here... try mailbox=...@a106...@a10 instead. Contrary to what others on this thread might lead you to believe, this should actually work. :-) snip O - it really didn't like that: mailbox=...@a106...@a10 app_voicemail.c:1630 messagecount: Couldn't find mailbox 612 in context a106...@a10 It looks like it's interpreting everything after the @ as context. I'm running 1.6.1.6. Thanks anyway - John -- John A. Sullivan III Open Source Development Corporation +1 207-985-7880 jsulli...@opensourcedevel.com http://www.spiritualoutreach.com Making Christianity intelligible to secular society ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] MWI for multiple voice mail boxes
Preparing for the lightning bolt here (ready to duck!!), the way I have things set up, tkeeley would have an entry in users.conf as 612 and 610 would have an entry in users.conf as 610. There would be an entry in sip.conf for tkeeley under 612 and no entry for 610 since it's just a mailbox and not a physical extension. Not necessarily best or even correct, just works for me. -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of John A. Sullivan III Sent: Friday, October 16, 2009 12:26 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] MWI for multiple voice mail boxes No, probably my ignorance but why would I do that? I set up all the users, extensions, and mailboxes manually by editing the config files in order to have more control than the user.conf gives me (if I understand the user.conf file properly - I've never used it based upon reading the documentation). Thanks - John On Fri, 2009-10-16 at 12:07 -0500, Danny Nicholas wrote: I assume you have a 610 entry in users.conf? -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of John A. Sullivan III Sent: Friday, October 16, 2009 12:05 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] MWI for multiple voice mail boxes Alas, it does not work for me on 1.6.1.6. That was my original configuration based upon the documentation. It was slightly different than you have because I specified the context. tkeeley is in context a10f but the mailboxes are in context a10. Thus, I had: [tkeeley] mailbox=...@a10, 6...@a10 It then complains that it cannot find mailox 610 in context a10. However, it is there and it does receive voice mail. Thanks - John On Fri, 2009-10-16 at 10:14 -0500, Danny Nicholas wrote: Let's stick a fork in this one - Here's the link I used http://www.voip-info.org/wiki/view/Asterisk+sip+mailbox if we make tkeely's sip.conf look like this [tkeeley] Type=peer Context=a10 Mailbox=612, 610 He? Should be good to go. This worked on 1.4.26.1 -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of John A. Sullivan III Sent: Thursday, October 15, 2009 8:14 PM To: jsm...@digium.com; Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] MWI for multiple voice mail boxes On Thu, 2009-10-15 at 15:29 -0700, Jared Smith wrote: On Wed, 2009-10-14 at 22:41 -0400, John A. Sullivan III wrote: Hello, all. I have a user who needs to monitor their voice mail box and the general delivery voice mail box. I defined them in sip.conf as follows: [tkeeley](a10f) mailbox=...@a10, 6...@a10 I think you've got the syntax wrong here... try mailbox=...@a106...@a10 instead. Contrary to what others on this thread might lead you to believe, this should actually work. :-) snip O - it really didn't like that: mailbox=...@a106...@a10 app_voicemail.c:1630 messagecount: Couldn't find mailbox 612 in context a106...@a10 It looks like it's interpreting everything after the @ as context. I'm running 1.6.1.6. Thanks anyway - John -- John A. Sullivan III Open Source Development Corporation +1 207-985-7880 jsulli...@opensourcedevel.com http://www.spiritualoutreach.com Making Christianity intelligible to secular society ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] MWI for multiple voice mail boxes
2009/10/15 John A. Sullivan III jsulli...@opensourcedevel.com Hello, all. I have a user who needs to monitor their voice mail box and the general delivery voice mail box. I defined them in sip.conf as follows: [tkeeley](a10f) mailbox=...@a10, 6...@a10 From memory, I could successfully make this happen (1 MWI for several mailboxes). Are you certain that removing either 612 or 610 mailbox would keep Asterisk from complaining ? However, the MWI does not indicate voice mails for 610 and I keep seeing this error message: ERROR[2549]: app_voicemail.c:1630 messagecount: Couldn't find mailbox 610 in context a10 However, mailbox 610 is clearly defined in voicemail.conf: [a10] 610 = xxx,General Mailbox,m...@mycompany.com,,imapuser=m...@mycompany.com 612 = yyy,Terry Keeley,morem...@mycompany.com,,imapuser= morem...@mycompany.com The end device is a Snom 360. We are running Asterisk 1.6.1.6. Why are we receiving this error when the mailbox is clearly defined? Thanks - John -- John A. Sullivan III Open Source Development Corporation +1 207-985-7880 jsulli...@opensourcedevel.com http://www.spiritualoutreach.com Making Christianity intelligible to secular society ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] MWI for multiple voice mail boxes
On Thu, 2009-10-15 at 19:24 +0200, Olivier wrote: 2009/10/15 John A. Sullivan III jsulli...@opensourcedevel.com Hello, all. I have a user who needs to monitor their voice mail box and the general delivery voice mail box. I defined them in sip.conf as follows: [tkeeley](a10f) mailbox=...@a10, 6...@a10 From memory, I could successfully make this happen (1 MWI for several mailboxes). Are you certain that removing either 612 or 610 mailbox would keep Asterisk from complaining ? Actually, I've not tried reversing them. We are in production so I'll need to wait until tonight to test. Thanks - John However, the MWI does not indicate voice mails for 610 and I keep seeing this error message: ERROR[2549]: app_voicemail.c:1630 messagecount: Couldn't find mailbox 610 in context a10 However, mailbox 610 is clearly defined in voicemail.conf: [a10] 610 = xxx,General Mailbox,m...@mycompany.com,,imapuser=m...@mycompany.com 612 = yyy,Terry Keeley,morem...@mycompany.com,,imapuser=morem...@mycompany.com The end device is a Snom 360. We are running Asterisk 1.6.1.6. Why are we receiving this error when the mailbox is clearly defined? snip -- John A. Sullivan III Open Source Development Corporation +1 207-985-7880 jsulli...@opensourcedevel.com http://www.spiritualoutreach.com Making Christianity intelligible to secular society ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] MWI for multiple voice mail boxes
Just a thought... If the SNOM has multiple lines, tying one to 612 and the other to 610 should make the MWI active for both lines. Asterisk AFAIK only actives the first entry in the list, so you would need two entries for tkeeley with mailbox=612 in the first instance and mailbox=610 in the second. -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of John A. Sullivan III Sent: Thursday, October 15, 2009 12:49 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] MWI for multiple voice mail boxes On Thu, 2009-10-15 at 19:24 +0200, Olivier wrote: 2009/10/15 John A. Sullivan III jsulli...@opensourcedevel.com Hello, all. I have a user who needs to monitor their voice mail box and the general delivery voice mail box. I defined them in sip.conf as follows: [tkeeley](a10f) mailbox=...@a10, 6...@a10 From memory, I could successfully make this happen (1 MWI for several mailboxes). Are you certain that removing either 612 or 610 mailbox would keep Asterisk from complaining ? Actually, I've not tried reversing them. We are in production so I'll need to wait until tonight to test. Thanks - John However, the MWI does not indicate voice mails for 610 and I keep seeing this error message: ERROR[2549]: app_voicemail.c:1630 messagecount: Couldn't find mailbox 610 in context a10 However, mailbox 610 is clearly defined in voicemail.conf: [a10] 610 = xxx,General Mailbox,m...@mycompany.com,,imapuser=m...@mycompany.com 612 = yyy,Terry Keeley,morem...@mycompany.com,,imapuser=morem...@mycompany.com The end device is a Snom 360. We are running Asterisk 1.6.1.6. Why are we receiving this error when the mailbox is clearly defined? snip -- John A. Sullivan III Open Source Development Corporation +1 207-985-7880 jsulli...@opensourcedevel.com http://www.spiritualoutreach.com Making Christianity intelligible to secular society ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] MWI for multiple voice mail boxes
Ah, interesting. I wasn't aware that it only used the first value. What's the purpose of the secondary values then? If I understand you correctly, you are saying I should have one entry for tkeeley with two entries for mailbox=? Thanks - John On Thu, 2009-10-15 at 12:54 -0500, Danny Nicholas wrote: Just a thought... If the SNOM has multiple lines, tying one to 612 and the other to 610 should make the MWI active for both lines. Asterisk AFAIK only actives the first entry in the list, so you would need two entries for tkeeley with mailbox=612 in the first instance and mailbox=610 in the second. -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of John A. Sullivan III Sent: Thursday, October 15, 2009 12:49 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] MWI for multiple voice mail boxes On Thu, 2009-10-15 at 19:24 +0200, Olivier wrote: 2009/10/15 John A. Sullivan III jsulli...@opensourcedevel.com Hello, all. I have a user who needs to monitor their voice mail box and the general delivery voice mail box. I defined them in sip.conf as follows: [tkeeley](a10f) mailbox=...@a10, 6...@a10 From memory, I could successfully make this happen (1 MWI for several mailboxes). Are you certain that removing either 612 or 610 mailbox would keep Asterisk from complaining ? Actually, I've not tried reversing them. We are in production so I'll need to wait until tonight to test. Thanks - John However, the MWI does not indicate voice mails for 610 and I keep seeing this error message: ERROR[2549]: app_voicemail.c:1630 messagecount: Couldn't find mailbox 610 in context a10 However, mailbox 610 is clearly defined in voicemail.conf: [a10] 610 = xxx,General Mailbox,m...@mycompany.com,,imapuser=m...@mycompany.com 612 = yyy,Terry Keeley,morem...@mycompany.com,,imapuser=morem...@mycompany.com The end device is a Snom 360. We are running Asterisk 1.6.1.6. Why are we receiving this error when the mailbox is clearly defined? snip -- John A. Sullivan III Open Source Development Corporation +1 207-985-7880 jsulli...@opensourcedevel.com http://www.spiritualoutreach.com Making Christianity intelligible to secular society ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] MWI for multiple voice mail boxes
The secondary value is used, just not by the MWI functionality. -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of John A. Sullivan III Sent: Thursday, October 15, 2009 1:13 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] MWI for multiple voice mail boxes Ah, interesting. I wasn't aware that it only used the first value. What's the purpose of the secondary values then? If I understand you correctly, you are saying I should have one entry for tkeeley with two entries for mailbox=? Thanks - John On Thu, 2009-10-15 at 12:54 -0500, Danny Nicholas wrote: Just a thought... If the SNOM has multiple lines, tying one to 612 and the other to 610 should make the MWI active for both lines. Asterisk AFAIK only actives the first entry in the list, so you would need two entries for tkeeley with mailbox=612 in the first instance and mailbox=610 in the second. -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of John A. Sullivan III Sent: Thursday, October 15, 2009 12:49 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] MWI for multiple voice mail boxes On Thu, 2009-10-15 at 19:24 +0200, Olivier wrote: 2009/10/15 John A. Sullivan III jsulli...@opensourcedevel.com Hello, all. I have a user who needs to monitor their voice mail box and the general delivery voice mail box. I defined them in sip.conf as follows: [tkeeley](a10f) mailbox=...@a10, 6...@a10 From memory, I could successfully make this happen (1 MWI for several mailboxes). Are you certain that removing either 612 or 610 mailbox would keep Asterisk from complaining ? Actually, I've not tried reversing them. We are in production so I'll need to wait until tonight to test. Thanks - John However, the MWI does not indicate voice mails for 610 and I keep seeing this error message: ERROR[2549]: app_voicemail.c:1630 messagecount: Couldn't find mailbox 610 in context a10 However, mailbox 610 is clearly defined in voicemail.conf: [a10] 610 = xxx,General Mailbox,m...@mycompany.com,,imapuser=m...@mycompany.com 612 = yyy,Terry Keeley,morem...@mycompany.com,,imapuser=morem...@mycompany.com The end device is a Snom 360. We are running Asterisk 1.6.1.6. Why are we receiving this error when the mailbox is clearly defined? snip -- John A. Sullivan III Open Source Development Corporation +1 207-985-7880 jsulli...@opensourcedevel.com http://www.spiritualoutreach.com Making Christianity intelligible to secular society ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] MWI for multiple voice mail boxes
No, I'm saying you need two tkeeley entries with one mailbox each. The multiple entry is fine for other mailbox functionality, just not MWI. -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of John A. Sullivan III Sent: Thursday, October 15, 2009 1:13 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] MWI for multiple voice mail boxes Ah, interesting. I wasn't aware that it only used the first value. What's the purpose of the secondary values then? If I understand you correctly, you are saying I should have one entry for tkeeley with two entries for mailbox=? Thanks - John On Thu, 2009-10-15 at 12:54 -0500, Danny Nicholas wrote: Just a thought... If the SNOM has multiple lines, tying one to 612 and the other to 610 should make the MWI active for both lines. Asterisk AFAIK only actives the first entry in the list, so you would need two entries for tkeeley with mailbox=612 in the first instance and mailbox=610 in the second. -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of John A. Sullivan III Sent: Thursday, October 15, 2009 12:49 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] MWI for multiple voice mail boxes On Thu, 2009-10-15 at 19:24 +0200, Olivier wrote: 2009/10/15 John A. Sullivan III jsulli...@opensourcedevel.com Hello, all. I have a user who needs to monitor their voice mail box and the general delivery voice mail box. I defined them in sip.conf as follows: [tkeeley](a10f) mailbox=...@a10, 6...@a10 From memory, I could successfully make this happen (1 MWI for several mailboxes). Are you certain that removing either 612 or 610 mailbox would keep Asterisk from complaining ? Actually, I've not tried reversing them. We are in production so I'll need to wait until tonight to test. Thanks - John However, the MWI does not indicate voice mails for 610 and I keep seeing this error message: ERROR[2549]: app_voicemail.c:1630 messagecount: Couldn't find mailbox 610 in context a10 However, mailbox 610 is clearly defined in voicemail.conf: [a10] 610 = xxx,General Mailbox,m...@mycompany.com,,imapuser=m...@mycompany.com 612 = yyy,Terry Keeley,morem...@mycompany.com,,imapuser=morem...@mycompany.com The end device is a Snom 360. We are running Asterisk 1.6.1.6. Why are we receiving this error when the mailbox is clearly defined? snip -- John A. Sullivan III Open Source Development Corporation +1 207-985-7880 jsulli...@opensourcedevel.com http://www.spiritualoutreach.com Making Christianity intelligible to secular society ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] MWI for multiple voice mail boxes
On Wed, 2009-10-14 at 22:41 -0400, John A. Sullivan III wrote: Hello, all. I have a user who needs to monitor their voice mail box and the general delivery voice mail box. I defined them in sip.conf as follows: [tkeeley](a10f) mailbox=...@a10, 6...@a10 I think you've got the syntax wrong here... try mailbox=...@a106...@a10 instead. Contrary to what others on this thread might lead you to believe, this should actually work. :-) -- Jared Smith Training Manager Digium, Inc. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] MWI for multiple voice mail boxes
On Thu, 2009-10-15 at 15:29 -0700, Jared Smith wrote: On Wed, 2009-10-14 at 22:41 -0400, John A. Sullivan III wrote: Hello, all. I have a user who needs to monitor their voice mail box and the general delivery voice mail box. I defined them in sip.conf as follows: [tkeeley](a10f) mailbox=...@a10, 6...@a10 I think you've got the syntax wrong here... try mailbox=...@a106...@a10 instead. Contrary to what others on this thread might lead you to believe, this should actually work. :-) snip O - it really didn't like that: mailbox=...@a106...@a10 app_voicemail.c:1630 messagecount: Couldn't find mailbox 612 in context a106...@a10 It looks like it's interpreting everything after the @ as context. I'm running 1.6.1.6. Thanks anyway - John -- John A. Sullivan III Open Source Development Corporation +1 207-985-7880 jsulli...@opensourcedevel.com http://www.spiritualoutreach.com Making Christianity intelligible to secular society ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] MWI for multiple voice mail boxes
Hello, all. I have a user who needs to monitor their voice mail box and the general delivery voice mail box. I defined them in sip.conf as follows: [tkeeley](a10f) mailbox=...@a10, 6...@a10 However, the MWI does not indicate voice mails for 610 and I keep seeing this error message: ERROR[2549]: app_voicemail.c:1630 messagecount: Couldn't find mailbox 610 in context a10 However, mailbox 610 is clearly defined in voicemail.conf: [a10] 610 = xxx,General Mailbox,m...@mycompany.com,,imapuser=m...@mycompany.com 612 = yyy,Terry Keeley,morem...@mycompany.com,,imapuser=morem...@mycompany.com The end device is a Snom 360. We are running Asterisk 1.6.1.6. Why are we receiving this error when the mailbox is clearly defined? Thanks - John -- John A. Sullivan III Open Source Development Corporation +1 207-985-7880 jsulli...@opensourcedevel.com http://www.spiritualoutreach.com Making Christianity intelligible to secular society ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
