Re: [asterisk-users] Problems with DTMF on IVRs

2008-08-30 Thread Al lists
last time i had this issue with teliax, they recommended to upgrade to 1.4

On Fri, Aug 29, 2008 at 3:44 AM, Chris Mason [EMAIL PROTECTED] wrote:

 I tried DTMFmode=auto and it did not help. Any further ideas?

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Re: [asterisk-users] Problems with DTMF on IVRs

2008-08-29 Thread Chris Mason
I tried DTMFmode=auto and it did not help. Any further ideas?

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[asterisk-users] Problems with DTMF on IVRs

2008-08-28 Thread Chris Mason (Lists)
I have a client with 30 extensions, all Polycom 501 phones, an Asterisk 
1.2.30.2 installation, and trunking over SIP to TelIAX. Everything works 
fine except where they need to use DTMF to navigate IVRs such as 
Dell.com. The tones are not recognized at all.
My sip.conf lists for each extension:

dtmfmode=rfc2833

and in the [general] section: relaxdtmf=yes  

I have a very similar system at my office nad DTMF works.

Any ideas why this does not work?

Chris Mason
Comet Systems



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Re: [asterisk-users] Problems with DTMF on IVRs

2008-08-28 Thread Ruchir
Have you set dtmf mode rfc2833 or avt in your phone?

On Thu, Aug 28, 2008 at 4:29 PM, Chris Mason (Lists) [EMAIL PROTECTED]wrote:

 I have a client with 30 extensions, all Polycom 501 phones, an Asterisk
 1.2.30.2 installation, and trunking over SIP to TelIAX. Everything works
 fine except where they need to use DTMF to navigate IVRs such as
 Dell.com. The tones are not recognized at all.
 My sip.conf lists for each extension:

dtmfmode=rfc2833

 and in the [general] section: relaxdtmf=yes

 I have a very similar system at my office nad DTMF works.

 Any ideas why this does not work?

 Chris Mason
 Comet Systems



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