Re: [asterisk-users] Transfer calls using ##

2010-05-08 Thread hin lee
Thanks for replying Noah.  I'm using FreePBX web interface and have a ring 
group that rings 4 phones as the operator.  I do know that the context type is 
from-internal but when it rings as below, the context type becomes 
from-pstn.  Can you tell me where exactly to go and change in the FreePBX web 
interface?

Thanks!





From: Noah Miller noahisaacmil...@gmail.com
To: Asterisk Users Mailing List - Non-Commercial Discussion 
asterisk-users@lists.digium.com
Sent: Wed, May 5, 2010 1:35:38 PM
Subject: Re: [asterisk-users] Transfer calls using ##

 I have a question about the blind transfer using ##. This works great on our
 cordless phone, but there have been occasions that we can't transfer using
 ##. I was able to reproduce the issue by doing the following:

 1) Call in from the outside line,
 2) Ask the operator to transfer me to an extension using ##.
 3) Get the voice mail greeting of the individual.
 4) Hit 0 for the operator before the greeting completed.
 5) Ask the operator to transfer me again using ##.
 6) Operator can't transfer and I can hear the pressing of the keys.

 Why can't I transfer the call the second time around? How can I fix this?

The dial statement in your 'o' extension must have the 't' flag.


- Noah

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Re: [asterisk-users] Transfer calls using ##

2010-05-05 Thread Noah Miller
 I have a question about the blind transfer using ##. This works great on our
 cordless phone, but there have been occasions that we can't transfer using
 ##. I was able to reproduce the issue by doing the following:

 1) Call in from the outside line,
 2) Ask the operator to transfer me to an extension using ##.
 3) Get the voice mail greeting of the individual.
 4) Hit 0 for the operator before the greeting completed.
 5) Ask the operator to transfer me again using ##.
 6) Operator can't transfer and I can hear the pressing of the keys.

 Why can't I transfer the call the second time around? How can I fix this?

The dial statement in your 'o' extension must have the 't' flag.


- Noah

-- 
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
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To UNSUBSCRIBE or update options visit:
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[asterisk-users] Transfer calls using ##

2010-05-04 Thread hin lee
I have a question about the blind transfer 
using ##.  This works great on our cordless phone, but there have been 
occasions that we can't transfer using ##.  I was able to reproduce the 
issue by doing the following:

1) Call in from the outside line,
2) Ask the operator to transfer me to an extension using ##.
3) Get the voice mail greeting of the individual.
4) Hit 0 for the operator before the greeting completed. 
5) Ask the operator to transfer me again using ##.
6) Operator can't transfer and I can hear the pressing of the keys.

Why can't I transfer the call the second time around?  How can I fix 
this?


  -- 
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
   http://www.asterisk.org/hello

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users