[asterisk-users] is an extension is use

2009-11-09 Thread Ott Rose

Is there a way to tell if an extension is in use? We run a call center and it 
would be helpful for the people taking calls to see if we are on the phone or 
DND. Is that setup in Asterisk or on the phone? the phone as busy lamp field 
but i will just turn on after a while even if the extension is not i use. 

the FOP in FreePBX doesn't appear to be that helpful. i am not sure what it is 
supposed to do.
  
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Re: [asterisk-users] is an extension is use

2009-11-09 Thread Danny Nicholas
You can use hints to tell If a line is inuse.  There are built-in functions
that do this also, but they don't always produce the desired result
depending on what release you are on.

 

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From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Ott Rose
Sent: Monday, November 09, 2009 3:25 PM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] is an extension is use

 

Is there a way to tell if an extension is in use? We run a call center and
it would be helpful for the people taking calls to see if we are on the
phone or DND. Is that setup in Asterisk or on the phone? the phone as busy
lamp field but i will just turn on after a while even if the extension is
not i use. 

the FOP in FreePBX doesn't appear to be that helpful. i am not sure what it
is supposed to do.

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Re: [asterisk-users] is an extension is use

2009-11-09 Thread Conklin, Tom
Have you taken a look at the following?

http://www.astassistant.com/ 

 

 

From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Ott Rose
Sent: Monday, November 09, 2009 4:25 PM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] is an extension is use

 

Is there a way to tell if an extension is in use? We run a call center
and it would be helpful for the people taking calls to see if we are on
the phone or DND. Is that setup in Asterisk or on the phone? the phone
as busy lamp field but i will just turn on after a while even if the
extension is not i use. 

the FOP in FreePBX doesn't appear to be that helpful. i am not sure what
it is supposed to do.



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Re: [asterisk-users] is an extension is use

2009-11-09 Thread Matt Riddell
On 10/11/09 1:02 PM, Conklin, Tom wrote:
 Have you taken a look at the following?

 http://www.astassistant.com/

Also:

http://www.asternic.org

and the newer version:

http://www.fop2.com

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Matt Riddell
Director
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