Re: [asterisk-users] issue with speech in IVR
hello johan, i use Authenticate and i get what i want thank you so much for your help :) exten = 600,1,Ringing(2) exten = 600,n,Answer exten = 600,n,Authenticate(1234) exten = 600,n,Goto(home,s,1) 2013/12/5 Steve Edwards asterisk@sedwards.com On Thu, 5 Dec 2013, Salaheddine Elharit wrote: i have one question related to the IVR below exten = 600,1,Ringing() exten = 600,n,Wait(2) exten = 600,n,Goto(home,s,1) how can i ask the customer to enter a password before to go to (home,s,1) and where i must to store a password for example password 1234 if the customer enter 1234 he can Goto(home,s,1) and if the password is wrong i playback an error message That's 3 questions :) You need to provide more details. Is the password fixed or stored in a database? Is it the same as their voicemail password? There are examples for all these scenarios. Goggle about, read ATFOT, visit voip-info.org or use the Asterisk 'help' commands. exten = s,1,SetGlobalVar(sounds_path=/var/lib/asterisk/sounds/) exten = s,n,Background(${sounds_path}error Why are you fiddling with global variables? Isn't '/var/lib/asterisk/sounds/' your 'default' sounds path? Please don't top post. Please trim irrelevent cruft from previous posts. Please don't burn all your karma points asking simple questions. -- Thanks in advance, - Steve Edwards sedwa...@sedwards.com Voice: +1-760-468-3867 PST Newline Fax: +1-760-731-3000 -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] issue with speech in IVR
hello list i have one question related to the IVR below exten = 600,1,Ringing() exten = 600,n,Wait(2) exten = 600,n,Goto(home,s,1) how can i ask the customer to enter a password before to go to (home,s,1) and where i must to store a password for example password 1234 if the customer enter 1234 he can Goto(home,s,1) and if the password is wrong i playback an error message exten = 600,1,Ringing() exten = 600,n,Wait(2) the customer must enter 1234 if yes go to (home,s,1) if no go to error exten = 600,n,Goto(home,s,1) [error] exten = s,1,SetGlobalVar(sounds_path=/var/lib/asterisk/sounds/) exten = s,n,Background(${sounds_path}error any example would be appreciated 2013/11/29 Mitul Limbani mi...@enterux.in Sounds cool, I suspected the echo cancel situation, these are usually issue even for FAX communication on dahdi. Mitul On Friday, November 29, 2013, Salaheddine Elharit wrote: hello i add the following in chan_dahdi and the issue has been solved thanks a lot for your help and support now ican stop the speech and go to my context i really appreciate your help and support immediate = yes echocancel = no dtmfmode = auto -- Forwarded message -- From: Salaheddine Elharit salah.elharit...@gmail.com Date: 2013/11/29 Subject: Re: [asterisk-users] issue with speech in IVR To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com hello i add the following in chan_dahdi and the issue has been solved thanks a lot for your help and support now ican stop the speech and go to my context i really appreciate your help and support 2013/11/29 Mitul Limbani mi...@enterux.in Try following in chan_dahdi immediate = yes echocancel = no dtmfmode = auto Mitul On Nov 29, 2013 1:42 PM, isr...@gmail.com wrote: Are you using a mp3 file? I have noticed that using control playback with a mp3 file I cannot use the keypad to control the playback -Original Message- From: Salaheddine Elharit salah.elharit...@gmail.com Sender: asterisk-users-bounces@lists.digium.comDate: Fri, 29 Nov 2013 08:05:16 To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Reply-To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Subject: Re: [asterisk-users] issue with speech in IVR -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Regards, Mitul Limbani, Chief Architech Founder, Enterux Solutions Pvt. Ltd. 110 Reena Complex, Opp. Nathani Steel, Vidyavihar (W), Mumbai - 400 086. India http://www.enterux.com/ http://www.entvoice.com/ email: mi...@enterux.in DID: +91-22-71967196 Cell: +91-9820332422 -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] issue with speech in IVR
What you want to use is Asterisk's dialplan Read command. Check it out here. http://www.voip-info.org/wiki/view/Asterisk+cmd+Read Regards; John From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Salaheddine Elharit Sent: Thursday, December 05, 2013 5:50 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] issue with speech in IVR hello list i have one question related to the IVR below exten = 600,1,Ringing() exten = 600,n,Wait(2) exten = 600,n,Goto(home,s,1) how can i ask the customer to enter a password before to go to (home,s,1) and where i must to store a password for example password 1234 if the customer enter 1234 he can Goto(home,s,1) and if the password is wrong i playback an error message exten = 600,1,Ringing() exten = 600,n,Wait(2) the customer must enter 1234 if yes go to (home,s,1) if no go to error exten = 600,n,Goto(home,s,1) [error] exten = s,1,SetGlobalVar(sounds_path=/var/lib/asterisk/sounds/) exten = s,n,Background(${sounds_path}error any example would be appreciated 2013/11/29 Mitul Limbani mi...@enterux.in Sounds cool, I suspected the echo cancel situation, these are usually issue even for FAX communication on dahdi. Mitul On Friday, November 29, 2013, Salaheddine Elharit wrote: hello i add the following in chan_dahdi and the issue has been solved thanks a lot for your help and support now ican stop the speech and go to my context i really appreciate your help and support immediate = yes echocancel = no dtmfmode = auto -- Forwarded message -- From: Salaheddine Elharit salah.elharit...@gmail.com Date: 2013/11/29 Subject: Re: [asterisk-users] issue with speech in IVR To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com hello i add the following in chan_dahdi and the issue has been solved thanks a lot for your help and support now ican stop the speech and go to my context i really appreciate your help and support 2013/11/29 Mitul Limbani mi...@enterux.in Try following in chan_dahdi immediate = yes echocancel = no dtmfmode = auto Mitul On Nov 29, 2013 1:42 PM, isr...@gmail.com wrote: Are you using a mp3 file? I have noticed that using control playback with a mp3 file I cannot use the keypad to control the playback -Original Message- From: Salaheddine Elharit salah.elharit...@gmail.com Sender: asterisk-users-bounces@lists.digium.comDate: Fri, 29 Nov 2013 08:05:16 To: Asterisk Users Mailing List - Non-Commercial Discussionasterisk-users@lists.digium.com Reply-To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Subject: Re: [asterisk-users] issue with speech in IVR -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Regards, Mitul Limbani, Chief Architech Founder, Enterux Solutions Pvt. Ltd. 110 Reena Complex, Opp. Nathani Steel, Vidyavihar (W), Mumbai - 400 086. India http://www.enterux.com/ http://www.entvoice.com/ email: mi...@enterux.in DID: +91-22-71967196 Cell: +91-9820332422 -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE
Re: [asterisk-users] issue with speech in IVR
Look into the Authenticate application https://wiki.asterisk.org/wiki/display/AST/Application_Authenticate exten = 600,1,Ringing(2) exten = 600,n,Answer exten = 600,n,Authenticate(1234) exten = 600,n,Goto(home,s,1) On Thu, Dec 5, 2013 at 3:49 AM, Salaheddine Elharit salah.elharit...@gmail.com wrote: hello list i have one question related to the IVR below exten = 600,1,Ringing() exten = 600,n,Wait(2) exten = 600,n,Goto(home,s,1) how can i ask the customer to enter a password before to go to (home,s,1) and where i must to store a password for example password 1234 if the customer enter 1234 he can Goto(home,s,1) and if the password is wrong i playback an error message exten = 600,1,Ringing() exten = 600,n,Wait(2) the customer must enter 1234 if yes go to (home,s,1) if no go to error exten = 600,n,Goto(home,s,1) [error] exten = s,1,SetGlobalVar(sounds_path=/var/lib/asterisk/sounds/) exten = s,n,Background(${sounds_path}error any example would be appreciated 2013/11/29 Mitul Limbani mi...@enterux.in Sounds cool, I suspected the echo cancel situation, these are usually issue even for FAX communication on dahdi. Mitul On Friday, November 29, 2013, Salaheddine Elharit wrote: hello i add the following in chan_dahdi and the issue has been solved thanks a lot for your help and support now ican stop the speech and go to my context i really appreciate your help and support immediate = yes echocancel = no dtmfmode = auto -- Forwarded message -- From: Salaheddine Elharit salah.elharit...@gmail.com Date: 2013/11/29 Subject: Re: [asterisk-users] issue with speech in IVR To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com hello i add the following in chan_dahdi and the issue has been solved thanks a lot for your help and support now ican stop the speech and go to my context i really appreciate your help and support 2013/11/29 Mitul Limbani mi...@enterux.in Try following in chan_dahdi immediate = yes echocancel = no dtmfmode = auto Mitul On Nov 29, 2013 1:42 PM, isr...@gmail.com wrote: Are you using a mp3 file? I have noticed that using control playback with a mp3 file I cannot use the keypad to control the playback -Original Message- From: Salaheddine Elharit salah.elharit...@gmail.com Sender: asterisk-users-bounces@lists.digium.comDate: Fri, 29 Nov 2013 08:05:16 To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Reply-To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Subject: Re: [asterisk-users] issue with speech in IVR -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Regards, Mitul Limbani, Chief Architech Founder, Enterux Solutions Pvt. Ltd. 110 Reena Complex, Opp. Nathani Steel, Vidyavihar (W), Mumbai - 400 086. India http://www.enterux.com/ http://www.entvoice.com/ email: mi...@enterux.in DID: +91-22-71967196 Cell: +91-9820332422 -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- A human being
Re: [asterisk-users] issue with speech in IVR
On Thu, 5 Dec 2013, Salaheddine Elharit wrote: i have one question related to the IVR below exten = 600,1,Ringing() exten = 600,n,Wait(2) exten = 600,n,Goto(home,s,1) how can i ask the customer to enter a password before to go to (home,s,1) and where i must to store a password for example password 1234 if the customer enter 1234 he can Goto(home,s,1) and if the password is wrong i playback an error message That's 3 questions :) You need to provide more details. Is the password fixed or stored in a database? Is it the same as their voicemail password? There are examples for all these scenarios. Goggle about, read ATFOT, visit voip-info.org or use the Asterisk 'help' commands. exten = s,1,SetGlobalVar(sounds_path=/var/lib/asterisk/sounds/) exten = s,n,Background(${sounds_path}error Why are you fiddling with global variables? Isn't '/var/lib/asterisk/sounds/' your 'default' sounds path? Please don't top post. Please trim irrelevent cruft from previous posts. Please don't burn all your karma points asking simple questions. -- Thanks in advance, - Steve Edwards sedwa...@sedwards.com Voice: +1-760-468-3867 PST Newline Fax: +1-760-731-3000 -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] issue with speech in IVR
hi yes if imake an extension-to-extension call, i can send DTMF, Both ways yes in my case i don't need a Hardware SIP phone or a software SIP phones i have just a number 05xx600 when the customer call this number i stor his number in my database and i call him later if he press 1 for xx 1 press 2 for yyy i sotre his phone number and his choice in my database for me the issue the customer he can nto wait the speech of unless and finished . best regards i use a diguim card with PRI 2013/11/29 A J Stiles asterisk_l...@earthshod.co.uk On 28/11/13 15:36, Salaheddine Elharit wrote: hi i follow your dialplan but the issue still the same ican't stop the speech and go to another context any other idea please best regards . It sounds as thgough the DTMF tones are not being sent in a way that Asterisk is seeing . What type of telephone technology are you using? Hardware SIP phones, software SIP phones, analogue phones via an FXS card, analogue phones via a SIP ATA? What codec are you using? If you make an extension-to-extension call, can you send DTMF tones down the line? Both ways around? Do they decode properly? (You can get a mobile phone app for this.) -- AJS Answers come *after* questions. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] issue with speech in IVR
Are you using a mp3 file? I have noticed that using control playback with a mp3 file I cannot use the keypad to control the playback -Original Message- From: Salaheddine Elharit salah.elharit...@gmail.com Sender: asterisk-users-bounces@lists.digium.comDate: Fri, 29 Nov 2013 08:05:16 To: Asterisk Users Mailing List - Non-Commercial Discussionasterisk-users@lists.digium.com Reply-To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Subject: Re: [asterisk-users] issue with speech in IVR -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] issue with speech in IVR
Try following in chan_dahdi immediate = yes echocancel = no dtmfmode = auto Mitul On Nov 29, 2013 1:42 PM, isr...@gmail.com wrote: Are you using a mp3 file? I have noticed that using control playback with a mp3 file I cannot use the keypad to control the playback -Original Message- From: Salaheddine Elharit salah.elharit...@gmail.com Sender: asterisk-users-bounces@lists.digium.comDate: Fri, 29 Nov 2013 08:05:16 To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Reply-To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Subject: Re: [asterisk-users] issue with speech in IVR -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] issue with speech in IVR
On Thursday 28 November 2013, Salaheddine Elharit wrote: hi i follow your dialplan but the issue still the same ican't stop the speech and go to another context any other idea please best regards . Well, the Background() application should definitely allow you to interrupt a sound being played. One possibility is that DTMF tones being generated within a call are not reaching Asterisk. If you phone someone and then press keys in-call, do they hear the DTMF tones in their handset? What kind of phones are you using? Analogue phones via an ATA, SIP phones or something else? Have you a scrap PC on which you could temporarily install a newer Asterisk and Dahdi version and try my VPJB app again? (I don't actually think your problem is caused by an out-of-date version, but it wouldn't hurt to check.) -- AJS Answers come *after* questions. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] issue with speech in IVR
hello i add the following in chan_dahdi and the issue has been solved thanks a lot for your help and support now ican stop the speech and go to my context i really appreciate your help and support 2013/11/29 Mitul Limbani mi...@enterux.in Try following in chan_dahdi immediate = yes echocancel = no dtmfmode = auto Mitul On Nov 29, 2013 1:42 PM, isr...@gmail.com wrote: Are you using a mp3 file? I have noticed that using control playback with a mp3 file I cannot use the keypad to control the playback -Original Message- From: Salaheddine Elharit salah.elharit...@gmail.com Sender: asterisk-users-bounces@lists.digium.comDate: Fri, 29 Nov 2013 08:05:16 To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Reply-To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Subject: Re: [asterisk-users] issue with speech in IVR -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] issue with speech in IVR
Sounds cool, I suspected the echo cancel situation, these are usually issue even for FAX communication on dahdi. Mitul On Friday, November 29, 2013, Salaheddine Elharit wrote: hello i add the following in chan_dahdi and the issue has been solved thanks a lot for your help and support now ican stop the speech and go to my context i really appreciate your help and support immediate = yes echocancel = no dtmfmode = auto -- Forwarded message -- From: Salaheddine Elharit salah.elharit...@gmail.com javascript:_e({}, 'cvml', 'salah.elharit...@gmail.com'); Date: 2013/11/29 Subject: Re: [asterisk-users] issue with speech in IVR To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com javascript:_e({}, 'cvml', 'asterisk-users@lists.digium.com'); hello i add the following in chan_dahdi and the issue has been solved thanks a lot for your help and support now ican stop the speech and go to my context i really appreciate your help and support 2013/11/29 Mitul Limbani mi...@enterux.in javascript:_e({}, 'cvml', 'mi...@enterux.in'); Try following in chan_dahdi immediate = yes echocancel = no dtmfmode = auto Mitul On Nov 29, 2013 1:42 PM, isr...@gmail.com javascript:_e({}, 'cvml', 'isr...@gmail.com'); wrote: Are you using a mp3 file? I have noticed that using control playback with a mp3 file I cannot use the keypad to control the playback -Original Message- From: Salaheddine Elharit salah.elharit...@gmail.comjavascript:_e({}, 'cvml', 'salah.elharit...@gmail.com'); Sender: asterisk-users-bounces@lists.digium.comDate: Fri, 29 Nov 2013 08:05:16 To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com javascript:_e({}, 'cvml', 'asterisk-users@lists.digium.com'); Reply-To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com javascript:_e({}, 'cvml', 'asterisk-users@lists.digium.com'); Subject: Re: [asterisk-users] issue with speech in IVR -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Regards, Mitul Limbani, Chief Architech Founder, Enterux Solutions Pvt. Ltd. 110 Reena Complex, Opp. Nathani Steel, Vidyavihar (W), Mumbai - 400 086. India http://www.enterux.com/ http://www.entvoice.com/ email: mi...@enterux.in DID: +91-22-71967196 Cell: +91-9820332422 -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] issue with speech in IVR
hello, i have add the the code below but the issue still the same i can't go to the project during the speech any other solution best regards NB:for the version of asterisk i can't move to another version for the moment exten = _X,1,NoOp(Digit entered during prompt) exten = _X,2,Goto(project,s,1) 2013/11/28 Paul Belanger paul.belan...@polybeacon.com On 13-11-27 04:57 PM, Salaheddine Elharit wrote: hello list i have an IVR menu in asterisk 1.4 like below exten = 600,1,Ringing() exten = 600,n,Wait(2) exten = 600,n,Goto(home,s,1) [home] exten = s,1,SetGlobalVar(sounds_path=/var/lib/asterisk/sounds/) exten = s,n,Background(${sounds_path}music1) exten = s,n,Background(${sounds_path}music2) exten = s,n,Background(${sounds_path}music3) exten = s,n,WaitExten(5) exten = s,n,goto(home,s,1) exten = i,1,Playback(${sounds_path}error) exten = i,n,WaitExten(5) exten = i,n,goto(home,s,1) exten = 1,1,Goto(project,s,1) exten = _X,1,NoOp(Digit entered during prompt) exten = _X,2,Goto(project,s,1) [project] exten = s,1,SetGlobalVar(sounds_path=/var/lib/asterisk/sounds/) exten = s,n,Background(${sounds_path}mymusic) exten = s,n,WaitExten(5) exten = s,n,Goto(project,s,1) exten = i,1,Playback(${sounds_path}error) exten = i,n,goto(project,s,1) my problem when the customor call the number 600 and press 1 in order to go to the project menu he must wait all the speech music1 music2 and music 3 if there is any way to go to project menu during the speech thanks and regards -- Paul Belanger | PolyBeacon, Inc. Jabber: paul.belan...@polybeacon.com | IRC: pabelanger (Freenode) Github: https://github.com/pabelanger | Twitter: https://twitter.com/pabelanger -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] issue with speech in IVR
On Wednesday 27 November 2013, Salaheddine Elharit wrote: hello list i have an IVR menu in asterisk 1.4 [stuff deleted] my problem when the customor call the number 600 and press 1 in order to go to the project menu he must wait all the speech music1 music2 and music 3 if there is any way to go to project menu during the speech thanks and regards This is an actual dialplan application that I wrote. It's a spike -- a proof of concept that is all depth and no breadth. It's known to work in Asterisk 1.8. The sound files ajs_juke01 and ajs_anykey you will need to create for yourself, depending what MP3s you have available (and replace ajs_ with your own prefix). You can interrupt the announcements or the MP3s by pressing keys while playing. ;;; VERY PRIMITIVE JUKE BOX CONTEXT ;;; [vpjb] exten = s,1,Background(ajs_juke01) ; Press 1 for Ocean Colour Scene, 2 for Crowded House exten = s,n,WaitExten(1) exten = s,n,Goto(1) exten = i,1,Hangup() exten = 1,1,Background(ajs_anykey) ; Press any key to stop the music and return to the menu exten = 1,n,MP3Player(/songs/09_policemen+pirates.mp3) exten = 1,n,Goto(vpjb,s,1) exten = 2,1,Background(ajs_anykey) ; Press any key to stop the music and return to the menu exten = 2,n,MP3Player(/songs/15_distant_sun.mp3) exten = 2,n,Goto(vpjb,s,1) exten = _X,1,Hangup() -- AJS Answers come *after* questions. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] issue with speech in IVR
hi i follow your dialplan but the issue still the same ican't stop the speech and go to another context any other idea please best regards . 2013/11/28 A J Stiles asterisk_l...@earthshod.co.uk On Wednesday 27 November 2013, Salaheddine Elharit wrote: hello list i have an IVR menu in asterisk 1.4 [stuff deleted] my problem when the customor call the number 600 and press 1 in order to go to the project menu he must wait all the speech music1 music2 and music 3 if there is any way to go to project menu during the speech thanks and regards This is an actual dialplan application that I wrote. It's a spike -- a proof of concept that is all depth and no breadth. It's known to work in Asterisk 1.8. The sound files ajs_juke01 and ajs_anykey you will need to create for yourself, depending what MP3s you have available (and replace ajs_ with your own prefix). You can interrupt the announcements or the MP3s by pressing keys while playing. ;;; VERY PRIMITIVE JUKE BOX CONTEXT ;;; [vpjb] exten = s,1,Background(ajs_juke01) ; Press 1 for Ocean Colour Scene, 2 for Crowded House exten = s,n,WaitExten(1) exten = s,n,Goto(1) exten = i,1,Hangup() exten = 1,1,Background(ajs_anykey) ; Press any key to stop the music and return to the menu exten = 1,n,MP3Player(/songs/09_policemen+pirates.mp3) exten = 1,n,Goto(vpjb,s,1) exten = 2,1,Background(ajs_anykey) ; Press any key to stop the music and return to the menu exten = 2,n,MP3Player(/songs/15_distant_sun.mp3) exten = 2,n,Goto(vpjb,s,1) exten = _X,1,Hangup() -- AJS Answers come *after* questions. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] issue with speech in IVR
On Thu, Nov 28, 2013 at 8:36 AM, Salaheddine Elharit salah.elharit...@gmail.com wrote: hi i follow your dialplan but the issue still the same ican't stop the speech and go to another context any other idea please best regards . My guess is that your DTMF tones are not reaching Asterisk. Seen it many times. Study the path whereby the DTMF is generated and recognized and processed by Asterisk. What kind of device are you using? Dahdi? SIP? You can use the rtp set debug to see if the DTMF is coming thru; look at your channel config, there may be something there that might prevent DTMF. Same with the phone settings. Best of Luck, murf -- Steve Murphy ParseTree Corporation 57 Lane 17 Cody, WY 82414 ✉ murf at parsetree dott com ☎ 307-899-5535 -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] issue with speech in IVR
thanks steve for your response i use dahdi. and in my sip.conf i have dtmfmode=auto idon't know if i must to put relaxdtmf=yes ? in sip.conf or i need to it in another files FYI i have a diguim card with dahdi and asterisk 1.4 thanks and regards 2013/11/28 Steve Murphy m...@parsetree.com On Thu, Nov 28, 2013 at 8:36 AM, Salaheddine Elharit salah.elharit...@gmail.com wrote: hi i follow your dialplan but the issue still the same ican't stop the speech and go to another context any other idea please best regards . My guess is that your DTMF tones are not reaching Asterisk. Seen it many times. Study the path whereby the DTMF is generated and recognized and processed by Asterisk. What kind of device are you using? Dahdi? SIP? You can use the rtp set debug to see if the DTMF is coming thru; look at your channel config, there may be something there that might prevent DTMF. Same with the phone settings. Best of Luck, murf -- Steve Murphy ParseTree Corporation 57 Lane 17 Cody, WY 82414 ✉ murf at parsetree dott com ☎ 307-899-5535 -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] issue with speech in IVR
On 13-11-28 05:22 AM, Salaheddine Elharit wrote: hello, i have add the the code below but the issue still the same i can't go to the project during the speech any other solution best regards NB:for the version of asterisk i can't move to another version for the moment exten = _X,1,NoOp(Digit entered during prompt) exten = _X,2,Goto(project,s,1) Then you have a DTMF issue, Background will allow DTMF to interrupt the prompts. -- Paul Belanger | PolyBeacon, Inc. Jabber: paul.belan...@polybeacon.com | IRC: pabelanger (Freenode) Github: https://github.com/pabelanger | Twitter: https://twitter.com/pabelanger -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] issue with speech in IVR
On 28/11/13 15:36, Salaheddine Elharit wrote: hi i follow your dialplan but the issue still the same ican't stop the speech and go to another context any other idea please best regards . It sounds as thgough the DTMF tones are not being sent in a way that Asterisk is seeing . What type of telephone technology are you using? Hardware SIP phones, software SIP phones, analogue phones via an FXS card, analogue phones via a SIP ATA? What codec are you using? If you make an extension-to-extension call, can you send DTMF tones down the line? Both ways around? Do they decode properly? (You can get a mobile phone app for this.) -- AJS Answers come *after* questions. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] issue with speech in IVR
hello list i have an IVR menu in asterisk 1.4 like below exten = 600,1,Ringing() exten = 600,n,Wait(2) exten = 600,n,Goto(home,s,1) [home] exten = s,1,SetGlobalVar(sounds_path=/var/lib/asterisk/sounds/) exten = s,n,Background(${sounds_path}music1) exten = s,n,Background(${sounds_path}music2) exten = s,n,Background(${sounds_path}music3) exten = s,n,WaitExten(5) exten = s,n,goto(home,s,1) exten = i,1,Playback(${sounds_path}error) exten = i,n,WaitExten(5) exten = i,n,goto(home,s,1) exten = 1,1,Goto(project,s,1) [project] exten = s,1,SetGlobalVar(sounds_path=/var/lib/asterisk/sounds/) exten = s,n,Background(${sounds_path}mymusic) exten = s,n,WaitExten(5) exten = s,n,Goto(project,s,1) exten = i,1,Playback(${sounds_path}error) exten = i,n,goto(project,s,1) my problem when the customor call the number 600 and press 1 in order to go to the project menu he must wait all the speech music1 music2 and music 3 if there is any way to go to project menu during the speech thanks and regards -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] issue with speech in IVR
Go inside the time machine and come back to 2013! Use a newer version asterisk and you will get help. There are a lot of changes and a lot of bugs solved. Best regards. Emiliano Enviado desde mi BlackBerry de Personal (http://www.personal.com.ar/) -Original Message- From: Salaheddine Elharit salah.elharit...@gmail.com Sender: asterisk-users-bounces@lists.digium.comDate: Wed, 27 Nov 2013 21:57:35 To: Asterisk Users Mailing List - Non-Commercial Discussionasterisk-users@lists.digium.com Reply-To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Subject: [asterisk-users] issue with speech in IVR -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] issue with speech in IVR
On 13-11-27 04:57 PM, Salaheddine Elharit wrote: hello list i have an IVR menu in asterisk 1.4 like below exten = 600,1,Ringing() exten = 600,n,Wait(2) exten = 600,n,Goto(home,s,1) [home] exten = s,1,SetGlobalVar(sounds_path=/var/lib/asterisk/sounds/) exten = s,n,Background(${sounds_path}music1) exten = s,n,Background(${sounds_path}music2) exten = s,n,Background(${sounds_path}music3) exten = s,n,WaitExten(5) exten = s,n,goto(home,s,1) exten = i,1,Playback(${sounds_path}error) exten = i,n,WaitExten(5) exten = i,n,goto(home,s,1) exten = 1,1,Goto(project,s,1) exten = _X,1,NoOp(Digit entered during prompt) exten = _X,2,Goto(project,s,1) [project] exten = s,1,SetGlobalVar(sounds_path=/var/lib/asterisk/sounds/) exten = s,n,Background(${sounds_path}mymusic) exten = s,n,WaitExten(5) exten = s,n,Goto(project,s,1) exten = i,1,Playback(${sounds_path}error) exten = i,n,goto(project,s,1) my problem when the customor call the number 600 and press 1 in order to go to the project menu he must wait all the speech music1 music2 and music 3 if there is any way to go to project menu during the speech thanks and regards -- Paul Belanger | PolyBeacon, Inc. Jabber: paul.belan...@polybeacon.com | IRC: pabelanger (Freenode) Github: https://github.com/pabelanger | Twitter: https://twitter.com/pabelanger -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users