RE: [Asterisk-Users] Motherboard failure with 2 Digium TE405P car ds
Seems odd, though I would suspect the boards. Have you tried higher end boards, like compaq proliant servers? Greg -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of mattf Sent: Monday, April 18, 2005 11:25 AM To: 'Andrew Latham'; 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] Motherboard failure with 2 Digium TE405P car ds For this particular server all telco equipment is in a climate controlled room kept at 66 degrees F and they are all on APC SmartUPS rackmount power battery backups, Also all of these connections had previously been connected to other Digium cards in the last year with no issues. MATT--- -Original Message- From: Andrew Latham [mailto:[EMAIL PROTECTED] Sent: Monday, April 18, 2005 11:09 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Motherboard failure with 2 Digium TE405P cards Check the telco equipment you are plugging into (PBXes) with the crossovers.. Unless they are all on the same power grid and protected I would blame them. my two cents... On 4/18/05, mattf [EMAIL PROTECTED] wrote: Hello, I have spend a long time trying to figure out exactly what is the problem with one of my Asterisk servers, it is the only one at any of our locations that has two Digium quad T1 cards in it with 7 T1s connected to it. Most of the rest of our Asterisk servers run identical hardware except that they only have a single TE405P board in them. Here's what seems to happen to this system starting 6 months ago: Take brand new Asus motherboard with P4 processor, 2GB RAM, SATA or SCSI drives and two TE405P Digium quad T1 boards. Hook up one local and one long distance T1, hook up 4 crossover PRIs to other telco equipment, hook up one channelbank. The system will run perfectly for about 5 weeks, then randomly the channel bank users will notice a weird audio cracking sound and the system will crash. Upon investigation the second TE405P card will have it's lights all off and on reboot they will not go back on again. After frantically switching the PCI slot that the lights-out card was in to a free slot the card works again and everything is happy again, but now no digium card will work in the other slot again. Another 5 weeks or so passes and again one of the Digium quad cards stops working. At this point I swap out the entire system(including quad cards) with another system that has been running for 6 months with no problem and put the malfunctioning system in production with a single quad card(which now has been running fine 4 months later) and after 6 weeks it happens to the new system. The whole process repeats itself and I am now on my 3rd set of completely different components serving in this role(even with different brands of components) and my first PCI slot just failed last week. We need to have the capability to handle 7 T1s on this machine and it is not over-heated or overloaded from a system load standpoint. We also have $200 550W Enermax power supplies in these servers that have never failed us before. So here's the question, do two Digium TE405P boards draw too much power or do something else that would harm a brand new motherboard over time? Does anyone else out there run two quad board in production? if so what hardware do you use? I'm just looking for some user feedback before I contact Digium hardware support on this. Thanks, MATT--- ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Andrew Latham http://www.lathama.com [EMAIL PROTECTED] [EMAIL PROTECTED] [EMAIL PROTECTED] If any of the above are not working, we have bigger problems than my email. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Motherboard failure with 2 Digium TE405P car ds
Have they improved in 3 years? I used to have a half dozen Compaq servers and had all sorts of problems with them and I got very tired of calling my authorized Compaq repair professional. That's when I swore off brand-name servers and their high price tags and started building my own in-house. Also, the high-end server boards seem to be more expensive for a slower option than what is available from the cutting-edge desktop motherboards. I had bought a ServerWorks motherboard a year ago for a DB server, and it works great, but the Asus DB system that I put together for half the money at the same time is 30% faster and both are still running strong. MATT--- -Original Message- From: Gregory Wiktor - ADCom Corp. [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 20, 2005 11:43 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [Asterisk-Users] Motherboard failure with 2 Digium TE405P car ds Seems odd, though I would suspect the boards. Have you tried higher end boards, like compaq proliant servers? Greg -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of mattf Sent: Monday, April 18, 2005 11:25 AM To: 'Andrew Latham'; 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] Motherboard failure with 2 Digium TE405P car ds For this particular server all telco equipment is in a climate controlled room kept at 66 degrees F and they are all on APC SmartUPS rackmount power battery backups, Also all of these connections had previously been connected to other Digium cards in the last year with no issues. MATT--- -Original Message- From: Andrew Latham [mailto:[EMAIL PROTECTED] Sent: Monday, April 18, 2005 11:09 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Motherboard failure with 2 Digium TE405P cards Check the telco equipment you are plugging into (PBXes) with the crossovers.. Unless they are all on the same power grid and protected I would blame them. my two cents... On 4/18/05, mattf [EMAIL PROTECTED] wrote: Hello, I have spend a long time trying to figure out exactly what is the problem with one of my Asterisk servers, it is the only one at any of our locations that has two Digium quad T1 cards in it with 7 T1s connected to it. Most of the rest of our Asterisk servers run identical hardware except that they only have a single TE405P board in them. Here's what seems to happen to this system starting 6 months ago: Take brand new Asus motherboard with P4 processor, 2GB RAM, SATA or SCSI drives and two TE405P Digium quad T1 boards. Hook up one local and one long distance T1, hook up 4 crossover PRIs to other telco equipment, hook up one channelbank. The system will run perfectly for about 5 weeks, then randomly the channel bank users will notice a weird audio cracking sound and the system will crash. Upon investigation the second TE405P card will have it's lights all off and on reboot they will not go back on again. After frantically switching the PCI slot that the lights-out card was in to a free slot the card works again and everything is happy again, but now no digium card will work in the other slot again. Another 5 weeks or so passes and again one of the Digium quad cards stops working. At this point I swap out the entire system(including quad cards) with another system that has been running for 6 months with no problem and put the malfunctioning system in production with a single quad card(which now has been running fine 4 months later) and after 6 weeks it happens to the new system. The whole process repeats itself and I am now on my 3rd set of completely different components serving in this role(even with different brands of components) and my first PCI slot just failed last week. We need to have the capability to handle 7 T1s on this machine and it is not over-heated or overloaded from a system load standpoint. We also have $200 550W Enermax power supplies in these servers that have never failed us before. So here's the question, do two Digium TE405P boards draw too much power or do something else that would harm a brand new motherboard over time? Does anyone else out there run two quad board in production? if so what hardware do you use? I'm just looking for some user feedback before I contact Digium hardware support on this. Thanks, MATT--- ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Andrew Latham http://www.lathama.com [EMAIL PROTECTED] [EMAIL PROTECTED] [EMAIL PROTECTED] If any of the above are not working, we have bigger problems than my email. ___ Asterisk-Users mailing list
RE: [Asterisk-Users] Motherboard failure with 2 Digium TE405P car ds
Have you tried using a CSU/DSU between each of the T1's on that system? The problem could be a voltage issue on any of the 7 T1's running into that box. If you have the 7 CSU/DSU's it might be worth while to try running all 7. If not, try 1 at a time and see if the CSU/DSU notices any problems with each. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gregory Wiktor - ADCom Corp. Sent: Wednesday, April 20, 2005 10:43 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [Asterisk-Users] Motherboard failure with 2 Digium TE405P car ds Seems odd, though I would suspect the boards. Have you tried higher end boards, like compaq proliant servers? Greg -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of mattf Sent: Monday, April 18, 2005 11:25 AM To: 'Andrew Latham'; 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] Motherboard failure with 2 Digium TE405P car ds For this particular server all telco equipment is in a climate controlled room kept at 66 degrees F and they are all on APC SmartUPS rackmount power battery backups, Also all of these connections had previously been connected to other Digium cards in the last year with no issues. MATT--- -Original Message- From: Andrew Latham [mailto:[EMAIL PROTECTED] Sent: Monday, April 18, 2005 11:09 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Motherboard failure with 2 Digium TE405P cards Check the telco equipment you are plugging into (PBXes) with the crossovers.. Unless they are all on the same power grid and protected I would blame them. my two cents... On 4/18/05, mattf [EMAIL PROTECTED] wrote: Hello, I have spend a long time trying to figure out exactly what is the problem with one of my Asterisk servers, it is the only one at any of our locations that has two Digium quad T1 cards in it with 7 T1s connected to it. Most of the rest of our Asterisk servers run identical hardware except that they only have a single TE405P board in them. Here's what seems to happen to this system starting 6 months ago: Take brand new Asus motherboard with P4 processor, 2GB RAM, SATA or SCSI drives and two TE405P Digium quad T1 boards. Hook up one local and one long distance T1, hook up 4 crossover PRIs to other telco equipment, hook up one channelbank. The system will run perfectly for about 5 weeks, then randomly the channel bank users will notice a weird audio cracking sound and the system will crash. Upon investigation the second TE405P card will have it's lights all off and on reboot they will not go back on again. After frantically switching the PCI slot that the lights-out card was in to a free slot the card works again and everything is happy again, but now no digium card will work in the other slot again. Another 5 weeks or so passes and again one of the Digium quad cards stops working. At this point I swap out the entire system(including quad cards) with another system that has been running for 6 months with no problem and put the malfunctioning system in production with a single quad card(which now has been running fine 4 months later) and after 6 weeks it happens to the new system. The whole process repeats itself and I am now on my 3rd set of completely different components serving in this role(even with different brands of components) and my first PCI slot just failed last week. We need to have the capability to handle 7 T1s on this machine and it is not over-heated or overloaded from a system load standpoint. We also have $200 550W Enermax power supplies in these servers that have never failed us before. So here's the question, do two Digium TE405P boards draw too much power or do something else that would harm a brand new motherboard over time? Does anyone else out there run two quad board in production? if so what hardware do you use? I'm just looking for some user feedback before I contact Digium hardware support on this. Thanks, MATT--- ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Andrew Latham http://www.lathama.com [EMAIL PROTECTED] [EMAIL PROTECTED] [EMAIL PROTECTED] If any of the above are not working, we have bigger problems than my email. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman
RE: [Asterisk-Users] Motherboard failure with 2 Digium TE405P car ds
For this particular server all telco equipment is in a climate controlled room kept at 66 degrees F and they are all on APC SmartUPS rackmount power battery backups, Also all of these connections had previously been connected to other Digium cards in the last year with no issues. MATT--- -Original Message- From: Andrew Latham [mailto:[EMAIL PROTECTED] Sent: Monday, April 18, 2005 11:09 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Motherboard failure with 2 Digium TE405P cards Check the telco equipment you are plugging into (PBXes) with the crossovers.. Unless they are all on the same power grid and protected I would blame them. my two cents... On 4/18/05, mattf [EMAIL PROTECTED] wrote: Hello, I have spend a long time trying to figure out exactly what is the problem with one of my Asterisk servers, it is the only one at any of our locations that has two Digium quad T1 cards in it with 7 T1s connected to it. Most of the rest of our Asterisk servers run identical hardware except that they only have a single TE405P board in them. Here's what seems to happen to this system starting 6 months ago: Take brand new Asus motherboard with P4 processor, 2GB RAM, SATA or SCSI drives and two TE405P Digium quad T1 boards. Hook up one local and one long distance T1, hook up 4 crossover PRIs to other telco equipment, hook up one channelbank. The system will run perfectly for about 5 weeks, then randomly the channel bank users will notice a weird audio cracking sound and the system will crash. Upon investigation the second TE405P card will have it's lights all off and on reboot they will not go back on again. After frantically switching the PCI slot that the lights-out card was in to a free slot the card works again and everything is happy again, but now no digium card will work in the other slot again. Another 5 weeks or so passes and again one of the Digium quad cards stops working. At this point I swap out the entire system(including quad cards) with another system that has been running for 6 months with no problem and put the malfunctioning system in production with a single quad card(which now has been running fine 4 months later) and after 6 weeks it happens to the new system. The whole process repeats itself and I am now on my 3rd set of completely different components serving in this role(even with different brands of components) and my first PCI slot just failed last week. We need to have the capability to handle 7 T1s on this machine and it is not over-heated or overloaded from a system load standpoint. We also have $200 550W Enermax power supplies in these servers that have never failed us before. So here's the question, do two Digium TE405P boards draw too much power or do something else that would harm a brand new motherboard over time? Does anyone else out there run two quad board in production? if so what hardware do you use? I'm just looking for some user feedback before I contact Digium hardware support on this. Thanks, MATT--- ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Andrew Latham http://www.lathama.com [EMAIL PROTECTED] [EMAIL PROTECTED] [EMAIL PROTECTED] If any of the above are not working, we have bigger problems than my email. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Motherboard failure with 2 Digium TE405P car ds
I have 2 temperature probes in the server, they record peak temperature and neither have gotten within 5 degrees of our peak usage Asterisk servers' average temperature. Also the current machine has all new components and no dust buildup or fan blockage. Our server room is monitored by two independant room temperature sensors that log temperature every 15 minutes and if it gets over 85F the system will phone 3 of us every 15 minutes until the temperature goes down or the system is turned off. We have not had any AC problems since we put the new AC system in 6 months ago. We went to this length because we have had several of the things you mentioned happen to us as well, The server room has a dedicated AC unit, you need a key to change the thermostat temperature, and our machines have very good air flow front to back with either very few or no significant heat traps. This seems to be a power or motherboard issue that I cannot figure out. Does anyone have the actual power usage rating of the Digium TE405P card? Thanks, MATT--- -Original Message- From: Race Vanderdecken [mailto:[EMAIL PROTECTED] Sent: Monday, April 18, 2005 2:27 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] Motherboard failure with 2 Digium TE405P cards Just from long term experience it might be a heat problem. Check the really basic stuff first. The air flow might not be adequate for the box. Make sure your ribbon cables and such are not blocking flow. Two cards might draw too much power, causing the power supply to overheat causing everything to overheat. Don't add more fans, put in better/more efficient fans or a better power supply. After six months are you getting dust build up on the fans or vents? More dust traps more heat which cause more power to be needed to run fans and convert AC/DC which causes more heat, and so on. But you are reporting a five week breakdown. Put a recording thermometer in your boxes. It could be the cooling is not running as expected in the room. Do you own the room? I once had a room where the janitor would shut the air-conditioning off at night because he knew nobody was in there. Then he would turn it back on in the morning before I got there. The machine was dead, but the room was ice cold. That took three weeks and a lot of IBM repair guys later to discover. I only found it because I checked the room on a weekend and it was 90+ in there. Don't over tax the air-conditioners. I once had a room where the company insisted on keeping it at 60 because things kept over heating, every time there was an over heating they pushed the thermostat lower. Turns out the air-conditioner was turning itself off because it was overheating from the demand. Then after a few hours off it would comeback on, cool and overheat itself because it was unable to keep the room as cold as a meat locker. Even better, another time someone brought in a portable cooler to keep a room/closet with a switch in it like an icebox. They vented the heat from the portable cooler out of the room into the dropped ceiling via a 20 foot exhaust hose. By stuffing the exhaust hose into the plenum the hose was accidentally pointed at the thermostat of the HVAC thermostat for the entire office. So with 90+ degree air pointed at the office HVAC thermostat the office HVAC thought it was 90 inside and kept the place so cold we could barely work there during the winter. Moral of the story, sometimes it ain't anything you are doing. Race the Tyrant Vanderdecken -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of mattf Sent: Monday, April 18, 2005 10:35 AM To: 'asterisk-users@lists.digium.com' Subject: [Asterisk-Users] Motherboard failure with 2 Digium TE405P cards Hello, I have spend a long time trying to figure out exactly what is the problem with one of my Asterisk servers, it is the only one at any of our locations that has two Digium quad T1 cards in it with 7 T1s connected to it. Most of the rest of our Asterisk servers run identical hardware except that they only have a single TE405P board in them. Here's what seems to happen to this system starting 6 months ago: Take brand new Asus motherboard with P4 processor, 2GB RAM, SATA or SCSI drives and two TE405P Digium quad T1 boards. Hook up one local and one long distance T1, hook up 4 crossover PRIs to other telco equipment, hook up one channelbank. The system will run perfectly for about 5 weeks, then randomly the channel bank users will notice a weird audio cracking sound and the system will crash. Upon investigation the second TE405P card will have it's lights all off and on reboot they will not go back on again. After frantically switching the PCI slot that the lights-out card was in to a free slot the card works again and everything is happy again, but now no digium card will work in the other slot again. Another 5 weeks or so passes and again one of the Digium quad cards stops
RE: [Asterisk-Users] Motherboard failure with 2 Digium TE405P car ds
I'll have to agree. Check power supplies under load and see what kind of voltage you are getting (12/5v legs). James -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of mattf Sent: Monday, April 18, 2005 2:00 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] Motherboard failure with 2 Digium TE405P car ds I have 2 temperature probes in the server, they record peak temperature and neither have gotten within 5 degrees of our peak usage Asterisk servers' average temperature. Also the current machine has all new components and no dust buildup or fan blockage. Our server room is monitored by two independant room temperature sensors that log temperature every 15 minutes and if it gets over 85F the system will phone 3 of us every 15 minutes until the temperature goes down or the system is turned off. We have not had any AC problems since we put the new AC system in 6 months ago. We went to this length because we have had several of the things you mentioned happen to us as well, The server room has a dedicated AC unit, you need a key to change the thermostat temperature, and our machines have very good air flow front to back with either very few or no significant heat traps. This seems to be a power or motherboard issue that I cannot figure out. Does anyone have the actual power usage rating of the Digium TE405P card? Thanks, MATT--- -Original Message- From: Race Vanderdecken [mailto:[EMAIL PROTECTED] Sent: Monday, April 18, 2005 2:27 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] Motherboard failure with 2 Digium TE405P cards Just from long term experience it might be a heat problem. Check the really basic stuff first. The air flow might not be adequate for the box. Make sure your ribbon cables and such are not blocking flow. Two cards might draw too much power, causing the power supply to overheat causing everything to overheat. Don't add more fans, put in better/more efficient fans or a better power supply. After six months are you getting dust build up on the fans or vents? More dust traps more heat which cause more power to be needed to run fans and convert AC/DC which causes more heat, and so on. But you are reporting a five week breakdown. Put a recording thermometer in your boxes. It could be the cooling is not running as expected in the room. Do you own the room? I once had a room where the janitor would shut the air-conditioning off at night because he knew nobody was in there. Then he would turn it back on in the morning before I got there. The machine was dead, but the room was ice cold. That took three weeks and a lot of IBM repair guys later to discover. I only found it because I checked the room on a weekend and it was 90+ in there. Don't over tax the air-conditioners. I once had a room where the company insisted on keeping it at 60 because things kept over heating, every time there was an over heating they pushed the thermostat lower. Turns out the air-conditioner was turning itself off because it was overheating from the demand. Then after a few hours off it would comeback on, cool and overheat itself because it was unable to keep the room as cold as a meat locker. Even better, another time someone brought in a portable cooler to keep a room/closet with a switch in it like an icebox. They vented the heat from the portable cooler out of the room into the dropped ceiling via a 20 foot exhaust hose. By stuffing the exhaust hose into the plenum the hose was accidentally pointed at the thermostat of the HVAC thermostat for the entire office. So with 90+ degree air pointed at the office HVAC thermostat the office HVAC thought it was 90 inside and kept the place so cold we could barely work there during the winter. Moral of the story, sometimes it ain't anything you are doing. Race the Tyrant Vanderdecken -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of mattf Sent: Monday, April 18, 2005 10:35 AM To: 'asterisk-users@lists.digium.com' Subject: [Asterisk-Users] Motherboard failure with 2 Digium TE405P cards Hello, I have spend a long time trying to figure out exactly what is the problem with one of my Asterisk servers, it is the only one at any of our locations that has two Digium quad T1 cards in it with 7 T1s connected to it. Most of the rest of our Asterisk servers run identical hardware except that they only have a single TE405P board in them. Here's what seems to happen to this system starting 6 months ago: Take brand new Asus motherboard with P4 processor, 2GB RAM, SATA or SCSI drives and two TE405P Digium quad T1 boards. Hook up one local and one long distance T1, hook up 4 crossover PRIs to other telco equipment, hook up one channelbank. The system will run perfectly for about 5 weeks, then randomly the channel bank users will notice a weird audio cracking sound and the system will crash. Upon
