[CentOS] WD RE4-GP Dropped From Raid

2011-04-02 Thread Gerhard Schneider

Did you check if you already have the G05 firmware on all RE4-GP?
The G04 firmware is not suitable for RAID.

http://forum.qnap.com/viewtopic.php?f=182t=25057

GS

-- 
Gerhard Schneider
Institute of Lightweight Design and e-Mail: g...@ilsb.tuwien.ac.at
Structural Biomechanics (E317) Tel.: +43 664 60 588 3171
Vienna University of Technology / Austria  Fax:+43 1 58801 31799
A-1040 Wien, Gusshausstrasse 27-29 http://www.ilsb.tuwien.ac.at/~gs/




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Re: [CentOS] WD RE4-GP Dropped From Raid

2011-04-02 Thread Steve Brooks
On Sat, 2 Apr 2011, Gerhard Schneider wrote:


 Did you check if you already have the G05 firmware on all RE4-GP?
 The G04 firmware is not suitable for RAID.

 http://forum.qnap.com/viewtopic.php?f=182t=25057

Yes all our drives are on G05 firmware.

Cheers,

Steve

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[CentOS] WD RE4-GP Dropped From Raid

2011-04-01 Thread Steve Brooks

Hi All,

I have a WD RE4-GP which dropped an Adaptec 51645 RAID controller. I ran a 
smartctl short test on the drive and it failed with a read error. So I ran 
the Western Digital's own diagnostic software (DLGDIAG), both the short 
and extended test on the drive and it passed with no errors. So I ran the 
smartctl short test again and again it failed. I then ran smartctl long 
test and that also failed at the same logical block address as the short 
test. Can anyone shed any light on this? Can I RMA the drive even if it 
passes Western Digital's own tests? Thanks in advance for any advice.

Cheers,

Steve
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Re: [CentOS] WD RE4-GP Dropped From Raid

2011-04-01 Thread Scott Silva
on 4/1/2011 4:35 AM Steve Brooks spake the following:
 
 Hi All,
 
 I have a WD RE4-GP which dropped an Adaptec 51645 RAID controller. I ran a 
 smartctl short test on the drive and it failed with a read error. So I ran 
 the Western Digital's own diagnostic software (DLGDIAG), both the short 
 and extended test on the drive and it passed with no errors. So I ran the 
 smartctl short test again and again it failed. I then ran smartctl long 
 test and that also failed at the same logical block address as the short 
 test. Can anyone shed any light on this? Can I RMA the drive even if it 
 passes Western Digital's own tests? Thanks in advance for any advice.
 
 Cheers,
 
 Steve
I have RMA'd many drives to WD without any proof of testing. They usually will
send you a rebuilt equivalent drive.

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Re: [CentOS] WD RE4-GP Dropped From Raid

2011-04-01 Thread compdoc
 I have a WD RE4-GP which dropped an Adaptec 51645 RAID
controller. I ran a smartctl short test on the drive and it failed
with a read error.

What does smart say about reallocated sectors, pending sector count, drive
temperature, etc?




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Re: [CentOS] WD RE4-GP Dropped From Raid

2011-04-01 Thread Brandon Ooi
On Fri, Apr 1, 2011 at 7:29 AM, compdoc comp...@hotrodpc.com wrote:

  I have a WD RE4-GP which dropped an Adaptec 51645 RAID
 controller. I ran a smartctl short test on the drive and it failed
 with a read error.

 What does smart say about reallocated sectors, pending sector count, drive
 temperature, etc?



WD will send you a new one if it's an enterprise drive. No questions asked.
I've done this many a time.

Brandon
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Re: [CentOS] WD RE4-GP Dropped From Raid

2011-04-01 Thread Steve Brooks
On Fri, 1 Apr 2011, compdoc wrote:

 I have a WD RE4-GP which dropped an Adaptec 51645 RAID
 controller. I ran a smartctl short test on the drive and it failed
 with a read error.

 What does smart say about reallocated sectors, pending sector count, drive
 temperature, etc?


They are clean, no  reallocated sectors or pending sector count. Temp 
about 35C.

Steve
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Re: [CentOS] WD RE4-GP Dropped From Raid

2011-04-01 Thread m . roth
Brandon Ooi wrote:
 On Fri, Apr 1, 2011 at 7:29 AM, compdoc comp...@hotrodpc.com wrote:

  I have a WD RE4-GP which dropped an Adaptec 51645 RAID
 controller. I ran a smartctl short test on the drive and it failed
 with a read error.

 What does smart say about reallocated sectors, pending sector count,
 drive temperature, etc?

 WD will send you a new one if it's an enterprise drive. No questions
 asked.
 I've done this many a time.

Also, watch it for a few days, then every week. If it doesn't change, I
wouldn't worry; if it does, have it replaced.

   mark

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