RE: Site hanging randomly.
Is it the same time of day? If so, check scheduled tasks and see if something is running that conflicts or is consuming resources. Robert Harrison Director of Interactive Services Austin Williams Advertising I Branding I Digital I Direct 125 Kennedy Drive, Suite 100 I Hauppauge, NY 11788 T 631.231.6600 X 119 F 631.434.7022 http://www.austin-williams.com Blog: http://www.austin-williams.com/blog Twitter: http://www.twitter.com/austin_williams -Original Message- From: .jonah [mailto:jonah@creori.com] Sent: Thursday, March 13, 2014 7:50 PM To: cf-talk Subject: Site hanging randomly. So, here's a tricky one. I have a server that hangs seemingly randomly but around once a day. Windows Server 2008, IIS, ColdFusion 9. It will either return a 503 or the browser will just keep spinning and never return anything. When I go in to restart it (with a batch file) sometimes the ColdFusion 9 Application Server service takes a really long time to stop and sometimes the W3SVC service takes a long time. Where do I start diagnosing this? How can I find out what's hanging? Which windows info should I look at? ColdFusion? Thanks! ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:357934 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Site hanging randomly.
So, here's a tricky one. I have a server that hangs seemingly randomly but around once a day. Windows Server 2008, IIS, ColdFusion 9. It will either return a 503 or the browser will just keep spinning and never return anything. When I go in to restart it (with a batch file) sometimes the ColdFusion 9 Application Server service takes a really long time to stop and sometimes the W3SVC service takes a long time. Where do I start diagnosing this? How can I find out what's hanging? Which windows info should I look at? ColdFusion? Thanks! ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:357928 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: Site hanging randomly.
Is the server responsive when CF hangs? Or is it a bit slow/unresponsive as well? I had some serious crash issues with CF9 64 bit a few years back and switched over to railo after trying to debug it for weeks without result. Make sure to check the windows logs if there are any weird events before CF hangs. My problem was mainly with JVM GC not doing its work properly and eventually kill CF. You could try to upgrade your JVM to a newer version that is officially supported, but not sure if that will help your issue (trialerror). Good luck! 2014-03-14 0:50 GMT+01:00 .jonah jonah@creori.com: So, here's a tricky one. I have a server that hangs seemingly randomly but around once a day. Windows Server 2008, IIS, ColdFusion 9. It will either return a 503 or the browser will just keep spinning and never return anything. When I go in to restart it (with a batch file) sometimes the ColdFusion 9 Application Server service takes a really long time to stop and sometimes the W3SVC service takes a long time. Where do I start diagnosing this? How can I find out what's hanging? Which windows info should I look at? ColdFusion? Thanks! ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:357929 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: Site hanging randomly.
I hadn't thought to check a static resource to see if it was still available. I'll do that next time it hangs. I'm currently running jdk1.6.0_32 with these JVM arguments: -server -Dsun.io.useCanonCaches=false -XX:MaxPermSize=512m -XX:+UseParallelGC -Xbatch -Dsun.rmi.dgc.client.gcInterval=60 -Dsun.rmi.dgc.server.gcInterval=30 -Dcoldfusion.rootDir={application.home}/../ -Dcoldfusion.libPath={application.home}/../lib The server has 6 Gb of ram and 4 CPU cores. On 3/13/14 4:56 PM, Michael van Leest wrote: Is the server responsive when CF hangs? Or is it a bit slow/unresponsive as well? I had some serious crash issues with CF9 64 bit a few years back and switched over to railo after trying to debug it for weeks without result. Make sure to check the windows logs if there are any weird events before CF hangs. My problem was mainly with JVM GC not doing its work properly and eventually kill CF. You could try to upgrade your JVM to a newer version that is officially supported, but not sure if that will help your issue (trialerror). Good luck! 2014-03-14 0:50 GMT+01:00 .jonah jonah@creori.com: So, here's a tricky one. I have a server that hangs seemingly randomly but around once a day. Windows Server 2008, IIS, ColdFusion 9. It will either return a 503 or the browser will just keep spinning and never return anything. When I go in to restart it (with a batch file) sometimes the ColdFusion 9 Application Server service takes a really long time to stop and sometimes the W3SVC service takes a long time. Where do I start diagnosing this? How can I find out what's hanging? Which windows info should I look at? ColdFusion? Thanks! ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:357930 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: Site hanging randomly.
have you checked the coldfusion server monitor ? I would also suggest installed FusionReactor for some addiitonal monitoring. check the coldfusion-out logs for issues. On Fri, Mar 14, 2014 at 12:12 AM, .jonah jonah@creori.com wrote: I hadn't thought to check a static resource to see if it was still available. I'll do that next time it hangs. I'm currently running jdk1.6.0_32 with these JVM arguments: -server -Dsun.io.useCanonCaches=false -XX:MaxPermSize=512m -XX:+UseParallelGC -Xbatch -Dsun.rmi.dgc.client.gcInterval=60 -Dsun.rmi.dgc.server.gcInterval=30 -Dcoldfusion.rootDir={application.home}/../ -Dcoldfusion.libPath={application.home}/../lib The server has 6 Gb of ram and 4 CPU cores. On 3/13/14 4:56 PM, Michael van Leest wrote: Is the server responsive when CF hangs? Or is it a bit slow/unresponsive as well? I had some serious crash issues with CF9 64 bit a few years back and switched over to railo after trying to debug it for weeks without result. Make sure to check the windows logs if there are any weird events before CF hangs. My problem was mainly with JVM GC not doing its work properly and eventually kill CF. You could try to upgrade your JVM to a newer version that is officially supported, but not sure if that will help your issue (trialerror). Good luck! 2014-03-14 0:50 GMT+01:00 .jonah jonah@creori.com: So, here's a tricky one. I have a server that hangs seemingly randomly but around once a day. Windows Server 2008, IIS, ColdFusion 9. It will either return a 503 or the browser will just keep spinning and never return anything. When I go in to restart it (with a batch file) sometimes the ColdFusion 9 Application Server service takes a really long time to stop and sometimes the W3SVC service takes a long time. Where do I start diagnosing this? How can I find out what's hanging? Which windows info should I look at? ColdFusion? Thanks! ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:357931 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: Site hanging randomly.
coldfusion-out says a couple things like: * A non-SQL error occurred while requesting a connection from DB Name. * Timed out trying to establish connection * 3/13 16:19:21 Information [jrpp-2087] - HTTP request completed {Status Code=503 ,Time taken=84723 ms} Before it stops responding. Will watch server monitor again. I have in the past but didn't find the root cause. On 3/13/14 5:20 PM, Russ Michaels wrote: have you checked the coldfusion server monitor ? I would also suggest installed FusionReactor for some addiitonal monitoring. check the coldfusion-out logs for issues. On Fri, Mar 14, 2014 at 12:12 AM, .jonah jonah@creori.com wrote: I hadn't thought to check a static resource to see if it was still available. I'll do that next time it hangs. I'm currently running jdk1.6.0_32 with these JVM arguments: -server -Dsun.io.useCanonCaches=false -XX:MaxPermSize=512m -XX:+UseParallelGC -Xbatch -Dsun.rmi.dgc.client.gcInterval=60 -Dsun.rmi.dgc.server.gcInterval=30 -Dcoldfusion.rootDir={application.home}/../ -Dcoldfusion.libPath={application.home}/../lib The server has 6 Gb of ram and 4 CPU cores. On 3/13/14 4:56 PM, Michael van Leest wrote: Is the server responsive when CF hangs? Or is it a bit slow/unresponsive as well? I had some serious crash issues with CF9 64 bit a few years back and switched over to railo after trying to debug it for weeks without result. Make sure to check the windows logs if there are any weird events before CF hangs. My problem was mainly with JVM GC not doing its work properly and eventually kill CF. You could try to upgrade your JVM to a newer version that is officially supported, but not sure if that will help your issue (trialerror). Good luck! 2014-03-14 0:50 GMT+01:00 .jonah jonah@creori.com: So, here's a tricky one. I have a server that hangs seemingly randomly but around once a day. Windows Server 2008, IIS, ColdFusion 9. It will either return a 503 or the browser will just keep spinning and never return anything. When I go in to restart it (with a batch file) sometimes the ColdFusion 9 Application Server service takes a really long time to stop and sometimes the W3SVC service takes a long time. Where do I start diagnosing this? How can I find out what's hanging? Which windows info should I look at? ColdFusion? Thanks! ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:357932 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: Site hanging randomly.
That does sounds like a possible cause. Do you have long running code with multiple queries or some sort of heavy reporting query of some sort? Network interruptions? Latency? Do you always have the CF monitor running? If so, try to turn off all the monitoring as that was buggy in CF9 if I remember correctly (JVM killer). Just naming a few options to think of. Good luck. 2014-03-14 2:19 GMT+01:00 .jonah jonah@creori.com: coldfusion-out says a couple things like: * A non-SQL error occurred while requesting a connection from DB Name. * Timed out trying to establish connection * 3/13 16:19:21 Information [jrpp-2087] - HTTP request completed {Status Code=503 ,Time taken=84723 ms} Before it stops responding. Will watch server monitor again. I have in the past but didn't find the root cause. On 3/13/14 5:20 PM, Russ Michaels wrote: have you checked the coldfusion server monitor ? I would also suggest installed FusionReactor for some addiitonal monitoring. check the coldfusion-out logs for issues. On Fri, Mar 14, 2014 at 12:12 AM, .jonah jonah@creori.com wrote: I hadn't thought to check a static resource to see if it was still available. I'll do that next time it hangs. I'm currently running jdk1.6.0_32 with these JVM arguments: -server -Dsun.io.useCanonCaches=false -XX:MaxPermSize=512m -XX:+UseParallelGC -Xbatch -Dsun.rmi.dgc.client.gcInterval=60 -Dsun.rmi.dgc.server.gcInterval=30 -Dcoldfusion.rootDir={application.home}/../ -Dcoldfusion.libPath={application.home}/../lib The server has 6 Gb of ram and 4 CPU cores. On 3/13/14 4:56 PM, Michael van Leest wrote: Is the server responsive when CF hangs? Or is it a bit slow/unresponsive as well? I had some serious crash issues with CF9 64 bit a few years back and switched over to railo after trying to debug it for weeks without result. Make sure to check the windows logs if there are any weird events before CF hangs. My problem was mainly with JVM GC not doing its work properly and eventually kill CF. You could try to upgrade your JVM to a newer version that is officially supported, but not sure if that will help your issue (trialerror). Good luck! 2014-03-14 0:50 GMT+01:00 .jonah jonah@creori.com: So, here's a tricky one. I have a server that hangs seemingly randomly but around once a day. Windows Server 2008, IIS, ColdFusion 9. It will either return a 503 or the browser will just keep spinning and never return anything. When I go in to restart it (with a batch file) sometimes the ColdFusion 9 Application Server service takes a really long time to stop and sometimes the W3SVC service takes a long time. Where do I start diagnosing this? How can I find out what's hanging? Which windows info should I look at? ColdFusion? Thanks! ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:357933 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm