Yeah and we all get $10.00 in coupons good for an Ipswitch product. :)
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Evans Martin
Sent: Tuesday, October 26, 2004 1:30 PM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] Ipswitch/Imail... Actionable?
Sounds like a class action lawsuit to me. Anyone have any
legal experience? Let's spank 'um!
-- Original Message --
From: Andy Schmidt [EMAIL PROTECTED]
Reply-To: [EMAIL PROTECTED]
Date: Tue, 26 Oct 2004 11:48:50 -0400
I would recommend that all contract owners call Ipswitch to voice
their
concerns. I told them that we've paid for 4 professional contracts
which were supposed to get us support, fixes, AND major upgrades.
Considering we've never called for support, and now that they've
decided to discontinue Imail, I wanted a refund. Furthermore, I was
quite irritated that no warning was given to the user base
about this
transition.
It's called: Deceptive business practice.
You can't in good faith sell someone a '12 month service agreement'
late September for a product that you know you will completely
discontinue in the next few weeks.
The point is not, whether a provider may be willing to
support me for
12 months - the point is that I would have not chosen to purchase a
service agreement (or actually TWO) for a discontinued
product. I was
deceived to throw good money behind an obsolete product.
I wonder if this is actionable.
Best Regards
Andy Schmidt
HM Systems Software, Inc.
600 East Crescent Avenue, Suite 203
Upper Saddle River, NJ 07458-1846
Phone: +1 201 934-3414 x20 (Business)
Fax:+1 201 934-9206
http://www.HM-Software.com/
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