[Bug 294244] Re: package totem-common 2.22.1-0ubuntu2 failed to install/upgrade: unable to make backup symlink for `./usr/share/gnome/help/totem/oc/figures/totem_next_button.png': No such file or dire

2008-11-25 Thread Randal Leavitt
Somehow the files

/usr/share/gnome/help/totem/oc/figures/totem_next_button.png
/usr/share/icons/gnome/scalable/mimetypes/spreadsheet.svg

had both been turned into directory links, pointing at directories with
the same name.  The directory pointed at seemed to be inside the one
doing the pointing.  This erroneous linking seemed to descend for about
twenty levels.  It was interesting to see the same problem happen in two
unrelated locations involving unrelated packages.  I have no idea how
this happened.  As long as this bad linking existed the two packages
could not be installed, even after purging them out and attempting to
completely reinstall them from scratch.  Finally I deleted all the
erroneous links with these commands:

[EMAIL PROTECTED]:~$ cd /usr/share/gnome/help/totem/oc/figures
[EMAIL PROTECTED]:~$ sudo rm -r totem_next_button.png
[EMAIL PROTECTED]:~$ cd /usr/share/icons/gnome/scalable/mimetypes
[EMAIL PROTECTED]:~$ sudo rm -r spreadsheet.svg

After that I could install the packages, which I have done.  Everything
seems to be running normally now.

-- 
package totem-common 2.22.1-0ubuntu2 failed to install/upgrade: unable to make 
backup symlink for 
`./usr/share/gnome/help/totem/oc/figures/totem_next_button.png': No such file 
or directory
https://bugs.launchpad.net/bugs/294244
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[Bug 294244] Re: package totem-common 2.22.1-0ubuntu2 failed to install/upgrade: unable to make backup symlink for `./usr/share/gnome/help/totem/oc/figures/totem_next_button.png': No such file or dire

2008-11-14 Thread Randal Leavitt
Once again the Update Manager told me there were more updates
available today.  The list included the totem-common package and the
gnome-icon-theme package.  I deselected these packages and ran the
updates for the other packages listed.  Those updates appeared to work
correctly - there does not seem to be any clear way for end users to
verify that updates have been successful.  Anyway, I then ran the update
for the problematic packages, and this failed.  A window appeared which
displayed:

An error occurred
The following details are provided:
E: /var/cache/apt/archives/gnome-icon-theme_2.24.0-0ubuntu1_all.deb: unable to 
make backup symlink for 
`./usr/share/icons/gnome/scalable/mimetypes/spreadsheet.svg'
E: /var/cache/apt/archives/totem-common_2.24.3-0ubuntu1_all.deb: unable to make 
backup symlink for 
`./usr/share/gnome/help/totem/oc/figures/totem_next_button.png'

There was also an icon on the top bar of my desktop.  I clicked it and
it displayed:

Crash report detected

Package problem
Sorry, the package totem-common 2.24.3-0ubuntu1 failed to install or upgrade.
You can help the developers to fix the package by reporting the problem.
Report Problem ...

I clicked the button to report the problem, and ended up here, adding
this comment to an existing bug report.  I noted that the title for this
new problem refers to totem-common 2.22 while the error message
refers to totem-common 2.24  Inconsistencies like this always look
suspicious to me.  Anyway, I hope this new information helps.

-- 
package totem-common 2.22.1-0ubuntu2 failed to install/upgrade: unable to make 
backup symlink for 
`./usr/share/gnome/help/totem/oc/figures/totem_next_button.png': No such file 
or directory
https://bugs.launchpad.net/bugs/294244
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[Bug 296570] Re: package gnome-icon-theme 2.22.0-1ubuntu2 [modified: usr/share/icons/gnome/24x24/stock/data/stock_format-scientific.png] failed to install/upgrade: unable to make backup symlink for `.

2008-11-12 Thread Randal Leavitt
Today the Update Manager informed me that 24 updates were available.  I
started the Update Manager and deselected two of the updates: totem-
common, and gnome-icon-theme.  These updates have been listed as
available for several days now and they have always failed before.  I
ran the updates for the other 22 packages and this process seemed to
complete normally.

The Update Manager now reported that two updates were available: totem-
common, and gnome-icon-theme.  I ran the Update Manager with these
updates selected.  They failed (again).  The Update Manager displayed a
screen which told me that an error had happened.  The details on this
screen were:

E: /var/cache/apt/archives/gnome-icon-theme_2.24.0-0ubuntu1_all.deb: unable to 
make backup symlink for 
`./usr/share/icons/gnome/scalable/mimetypes/spreadsheet.svg'
E: /var/cache/apt/archives/totem-common_2.24.3-0ubuntu1_all.deb: unable to make 
backup symlink for 
`./usr/share/gnome/help/totem/oc/figures/totem_next_button.png'

I allowed the processing to continue.  The Update Manager displayed a screen 
telling me that the update was complete (which was not correct since the update 
had clearly failed).  The detailed information presented in this screen was:
(Reading database ... 246638 files and directories currently installed.)
Preparing to replace gnome-icon-theme 2.22.0-1ubuntu2 (using 
.../gnome-icon-theme_2.24.0-0ubuntu1_all.deb) ...
Unpacking replacement gnome-icon-theme ...
dpkg: error processing 
/var/cache/apt/archives/gnome-icon-theme_2.24.0-0ubuntu1_all.deb (--unpack):
 unable to make backup symlink for 
`./usr/share/icons/gnome/scalable/mimetypes/spreadsheet.svg': No such file or 
directory
Preparing to replace totem-common 2.22.1-0ubuntu2 (using 
.../totem-common_2.24.3-0ubuntu1_all.deb) ...
Unpacking replacement totem-common ...
dpkg: error processing 
/var/cache/apt/archives/totem-common_2.24.3-0ubuntu1_all.deb (--unpack):
 unable to make backup symlink for 
`./usr/share/gnome/help/totem/oc/figures/totem_next_button.png': No such file 
or directory
dpkg-deb: subprocess paste killed by signal (Broken pipe)
Processing triggers for man-db ...
Errors were encountered while processing:
 /var/cache/apt/archives/gnome-icon-theme_2.24.0-0ubuntu1_all.deb
 /var/cache/apt/archives/totem-common_2.24.3-0ubuntu1_all.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
A package failed to install.  Trying to recover:


I allowed the update to continue.  The Update Manager informed me that two 
updates are available: totem-common, and gnome-icon-theme.  I stopped the 
process.

Previously the system has attempted to report problems automatically
when they happened during an update.  This time no such attempt took
place.

-- 
package gnome-icon-theme 2.22.0-1ubuntu2 [modified: 
usr/share/icons/gnome/24x24/stock/data/stock_format-scientific.png] failed to 
install/upgrade: unable to make backup symlink for 
`./usr/share/icons/gnome/scalable/mimetypes/spreadsheet.svg': No such file or 
directory
https://bugs.launchpad.net/bugs/296570
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[Bug 296570] [NEW] package gnome-icon-theme 2.22.0-1ubuntu2 [modified: usr/share/icons/gnome/24x24/stock/data/stock_format-scientific.png] failed to install/upgrade: unable to make backup symlink for

2008-11-10 Thread Randal Leavitt
Public bug reported:

Binary package hint: gnome-icon-theme

Source package: gnome-icon-theme
Ubuntu release: 8.10 (but a damaged one with the wrong kernel)
Package version: 2.22.0-1ubuntu2 (I guess)
I expected this package to install without any problems.
Instead, it failed to install, and left behind an error report.  Processing 
this error report resulted in an automatic bug report which I am updating now.

ProblemType: Package
Architecture: i386
DistroRelease: Ubuntu 8.10
ErrorMessage: unable to make backup symlink for 
`./usr/share/icons/gnome/scalable/mimetypes/spreadsheet.svg': No such file or 
directory
NonfreeKernelModules: fglrx
Package: gnome-icon-theme 2.22.0-1ubuntu2 [modified: 
usr/share/icons/gnome/24x24/stock/data/stock_format-scientific.png]
PackageArchitecture: all
SourcePackage: gnome-icon-theme
Title: package gnome-icon-theme 2.22.0-1ubuntu2 [modified: 
usr/share/icons/gnome/24x24/stock/data/stock_format-scientific.png] failed to 
install/upgrade: unable to make backup symlink for 
`./usr/share/icons/gnome/scalable/mimetypes/spreadsheet.svg': No such file or 
directory
Uname: Linux 2.6.24-21-386 i686

** Affects: gnome-icon-theme (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-package

-- 
package gnome-icon-theme 2.22.0-1ubuntu2 [modified: 
usr/share/icons/gnome/24x24/stock/data/stock_format-scientific.png] failed to 
install/upgrade: unable to make backup symlink for 
`./usr/share/icons/gnome/scalable/mimetypes/spreadsheet.svg': No such file or 
directory
https://bugs.launchpad.net/bugs/296570
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[Bug 296570] Re: package gnome-icon-theme 2.22.0-1ubuntu2 [modified: usr/share/icons/gnome/24x24/stock/data/stock_format-scientific.png] failed to install/upgrade: unable to make backup symlink for `.

2008-11-10 Thread Randal Leavitt

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/19553085/Dependencies.txt

** Attachment added: DpkgTerminalLog.txt
   http://launchpadlibrarian.net/19553086/DpkgTerminalLog.txt

-- 
package gnome-icon-theme 2.22.0-1ubuntu2 [modified: 
usr/share/icons/gnome/24x24/stock/data/stock_format-scientific.png] failed to 
install/upgrade: unable to make backup symlink for 
`./usr/share/icons/gnome/scalable/mimetypes/spreadsheet.svg': No such file or 
directory
https://bugs.launchpad.net/bugs/296570
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[Bug 294244] Re: package totem-common 2.22.1-0ubuntu2 failed to install/upgrade: unable to make backup symlink for `./usr/share/gnome/help/totem/oc/figures/totem_next_button.png': No such file or dire

2008-11-06 Thread Randal Leavitt
The Update Manager told me there were more updates available today.
It included totem-common and gnome-icon-theme in the list.  I unmarked
these items, and the update appeared to complete as it should.  I guess
I will keep unmarking these packages until I know that they are fixed.
I am also still running on the wrong kernel ie 2.6.24-21.  I assume that
I will find out somehow how to upgrade to the proper kernel.

-- 
package totem-common 2.22.1-0ubuntu2 failed to install/upgrade: unable to make 
backup symlink for 
`./usr/share/gnome/help/totem/oc/figures/totem_next_button.png': No such file 
or directory
https://bugs.launchpad.net/bugs/294244
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[Bug 294244] Re: package totem-common 2.22.1-0ubuntu2 failed to install/upgrade: unable to make backup symlink for `./usr/share/gnome/help/totem/oc/figures/totem_next_button.png': No such file or dire

2008-11-05 Thread Randal Leavitt

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/19393602/Dependencies.txt

** Attachment added: DpkgTerminalLog.txt
   http://launchpadlibrarian.net/19393603/DpkgTerminalLog.txt

-- 
package totem-common 2.22.1-0ubuntu2 failed to install/upgrade: unable to make 
backup symlink for 
`./usr/share/gnome/help/totem/oc/figures/totem_next_button.png': No such file 
or directory
https://bugs.launchpad.net/bugs/294244
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[Bug 294244] [NEW] package totem-common 2.22.1-0ubuntu2 failed to install/upgrade: unable to make backup symlink for `./usr/share/gnome/help/totem/oc/figures/totem_next_button.png': No such file or di

2008-11-05 Thread Randal Leavitt
Public bug reported:

Binary package hint: totem

E: /var/cache/apt/archives/gnome-icon-theme_2.24.0-0ubuntu1_all.deb: unable to 
make backup symlink for 
`./usr/share/icons/gnome/scalable/mimetypes/spreadsheet.svg'
E: /var/cache/apt/archives/totem-common_2.24.3-0ubuntu1_all.deb: unable to make 
backup symlink for 
`./usr/share/gnome/help/totem/oc/figures/totem_next_button.png'

The update manager states that these updates are available - totem-
common and gnome-icon-theme - but they fail to install when I try to get
them.  The above error messages were displayed when the failures
happened.

ProblemType: Package
Architecture: i386
DistroRelease: Ubuntu 8.10
ErrorMessage: unable to make backup symlink for 
`./usr/share/gnome/help/totem/oc/figures/totem_next_button.png': No such file 
or directory
NonfreeKernelModules: fglrx
Package: totem-common 2.22.1-0ubuntu2
PackageArchitecture: all
SourcePackage: totem
Title: package totem-common 2.22.1-0ubuntu2 failed to install/upgrade: unable 
to make backup symlink for 
`./usr/share/gnome/help/totem/oc/figures/totem_next_button.png': No such file 
or directory
Uname: Linux 2.6.24-21-386 i686

** Affects: totem (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-package

-- 
package totem-common 2.22.1-0ubuntu2 failed to install/upgrade: unable to make 
backup symlink for 
`./usr/share/gnome/help/totem/oc/figures/totem_next_button.png': No such file 
or directory
https://bugs.launchpad.net/bugs/294244
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Desktop Bugs, which is subscribed to totem in ubuntu.

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[Bug 294244] Re: package totem-common 2.22.1-0ubuntu2 failed to install/upgrade: unable to make backup symlink for `./usr/share/gnome/help/totem/oc/figures/totem_next_button.png': No such file or dire

2008-11-05 Thread Randal Leavitt
The Update Manager told me there were 14 updates available.  The list
included these problematic updates for totem-common and gnome-icon-
theme.  So I tried to get all the updates.  The problematic ones failed.
I think one of the other updates should have resulted in kernel 2.6.27
being placed on my system.  It is not there.  I suspect that all 14
updates failed but the update manager thinks that I have them.  I think
that I need to repeat these updates but there does not seem to be a way
to do this.

-- 
package totem-common 2.22.1-0ubuntu2 failed to install/upgrade: unable to make 
backup symlink for 
`./usr/share/gnome/help/totem/oc/figures/totem_next_button.png': No such file 
or directory
https://bugs.launchpad.net/bugs/294244
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