Re: [documentation-dev] Fwd: OO helpfile

2010-03-04 Thread deleeuw3
those companies generously donate their employees' time to OO.o. All 
others are purely

unpaid volunteers.

I definitely agree with the generous donation part.

I want to say something about how special purely unpaid volunteers 
are.  Just to reinforce this very positive statement.


Many people have discovered during this recession that money has 
absolutely no affect on their skills or who they are.


Money says nothing about how intelligent you are, how capable you are, 
and how good you are.  Money just says you have a job and you are 
getting paid to contribute to society.


Having a job and making money doesn't make you a better person.

Truth be known, our society is running at very low capacity.  We have in 
some ways a very inefficient economy.


The biggest resource on this planet is people.  Everyone is intelligent 
and capable.  For a company to restrict its ability to accomplish 
projects only to people it can afford to hire is to severely restrict 
that company's ability to accomplish its projects.  There are huge 
numbers of people who want to be involved to help solve problems and 
complete projects.  To limit a company's ability by only depending on 
people it can pay is to restrict it's ability to move ahead very rapidly.


The other restriction we are overcoming is the ability to organize 
people from a variety of backgrounds to work efficiently together on a 
project.  This project is an example of how resources are beginning to 
develop to organize a variety of people and their talents and direct 
them towards a common goal.  This project is the future.  This project 
begins to tap a huge resource of very capable and talented people.


Now we must find some way to free people from being concerned about 
survival.  We must remove the fear of not having a place to live or food 
to eat.  Make it so people are no longer concerned about their survival 
and instead, can concentrate on giving the best of what they have to 
society.


Science has proven the health costs to society of people from poverty is 
far higher than that of either obesity or smoking.  Over 80 percent of 
the people in jail come from poverty.  It is far more expensive to 
society to sustain poverty than it is to eliminate it.  The costs of the 
social problems arising from poverty are immense.


Let's build a world which runs efficiently for a change.  There are huge 
numbers of untapped resources available.


Let's build a world where everyone is involved.  Let's build a world 
where everyone is able to contribute their talent and abilities to the 
best of their ability without being afraid of not having food to eat or 
a place to live.  Let's look after each other.


Let's build the kind of world we all want to live in.

Alan



On 3/3/2010 11:05 PM, Claire Wood wrote:

Thanks for the replies.  It is something that is relevant in the UK, luckily
once I explained the situation, the nice man at the dole office let me off,
but it might not be the same for someone else so maybe a standard letter
when you initially sign up would be a good idea.  Then everyone knows where
they stand.

   



certainly did and I'm sure anyone else in the UK would find it equally
funny. They wanted me to get a form signed by OOo to say that I was a
volunteer. (You have to declare that you're working voluntarily and not
getting paid so that it doesn't affect your benefits while you're
searching for work.) I had to explain that it couldn't be done because
the person that would need to sign it was probably on the other side of
the world! It served to show that systems in this country need to be
dragged into the 21st century and account for people using the internet.

 

Hm, are they fine with an e-mail or a fax? I don't know you very well,
so I can't write anything, but if someone asks me for a reference, and I
know him from my work within OOo, I'm happy to write a few lines.
However, of course, no official organization stands behind that, so I
don't know if they would accept it.

Florian

   

This sounds like something the Council might want to handle, with a
boilerplate letter, (assuming I have the facts straight) something like:

Subject: Unpaid volunteers

OO.o employs and pays no one. The few people who do get paid for their work
here are employed by sponsoring companies, such as Oracle; those companies
generously donate their employees' time to OO.o. All others are purely
unpaid volunteers.

(This to go out over the chairman's signature, as email or fax.)
--
/tj/



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Re: [documentation-dev] Fwd: OO helpfile

2010-03-03 Thread TJ Frazier

Hi,  Florian, Claire,

On 3/3/2010 04:59, Florian Effenberger wrote:

Hi Claire,

Claire Wood wrote on 2010-03-02 14.17:


Maybe Florian could look at that and give us feedback, as he is probably
a more frequent user of Base than me. I do think that some things for
Base and Calc which are written with novices/intermediate users,
actually expect the user to have had previous experience with similar
applications, which might not be the case.


oh, I'm sorry - I don't use Base at all, and the request came from a
third party. I just forwarded it to this list, because I thought it
might fit, and I pointed the sender to the archives and invited him to
subscribe to d...@doc :-)


On a slightly lighter note, which you might find hillarious - I
certainly did and I'm sure anyone else in the UK would find it equally
funny. They wanted me to get a form signed by OOo to say that I was a
volunteer. (You have to declare that you're working voluntarily and not
getting paid so that it doesn't affect your benefits while you're
searching for work.) I had to explain that it couldn't be done because
the person that would need to sign it was probably on the other side of
the world! It served to show that systems in this country need to be
dragged into the 21st century and account for people using the internet.


Hm, are they fine with an e-mail or a fax? I don't know you very well,
so I can't write anything, but if someone asks me for a reference, and I
know him from my work within OOo, I'm happy to write a few lines.
However, of course, no official organization stands behind that, so I
don't know if they would accept it.

Florian


This sounds like something the Council might want to handle, with a 
boilerplate letter, (assuming I have the facts straight) something like:


Subject: Unpaid volunteers

OO.o employs and pays no one. The few people who do get paid for their 
work here are employed by sponsoring companies, such as Oracle; those 
companies generously donate their employees' time to OO.o. All others 
are purely unpaid volunteers.


(This to go out over the chairman's signature, as email or fax.)
--
/tj/


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Re: [documentation-dev] Fwd: OO helpfile

2010-03-03 Thread Claire Wood
Thanks for the replies.  It is something that is relevant in the UK, luckily
once I explained the situation, the nice man at the dole office let me off,
but it might not be the same for someone else so maybe a standard letter
when you initially sign up would be a good idea.  Then everyone knows where
they stand.

Claire
On 3 March 2010 11:42, TJ Frazier tjfraz...@cfl.rr.com wrote:

 Hi,  Florian, Claire,


 On 3/3/2010 04:59, Florian Effenberger wrote:

 Hi Claire,

 Claire Wood wrote on 2010-03-02 14.17:

 Maybe Florian could look at that and give us feedback, as he is probably
 a more frequent user of Base than me. I do think that some things for
 Base and Calc which are written with novices/intermediate users,
 actually expect the user to have had previous experience with similar
 applications, which might not be the case.


 oh, I'm sorry - I don't use Base at all, and the request came from a
 third party. I just forwarded it to this list, because I thought it
 might fit, and I pointed the sender to the archives and invited him to
 subscribe to d...@doc :-)

 On a slightly lighter note, which you might find hillarious - I
 certainly did and I'm sure anyone else in the UK would find it equally
 funny. They wanted me to get a form signed by OOo to say that I was a
 volunteer. (You have to declare that you're working voluntarily and not
 getting paid so that it doesn't affect your benefits while you're
 searching for work.) I had to explain that it couldn't be done because
 the person that would need to sign it was probably on the other side of
 the world! It served to show that systems in this country need to be
 dragged into the 21st century and account for people using the internet.


 Hm, are they fine with an e-mail or a fax? I don't know you very well,
 so I can't write anything, but if someone asks me for a reference, and I
 know him from my work within OOo, I'm happy to write a few lines.
 However, of course, no official organization stands behind that, so I
 don't know if they would accept it.

 Florian


 This sounds like something the Council might want to handle, with a
 boilerplate letter, (assuming I have the facts straight) something like:

 Subject: Unpaid volunteers

 OO.o employs and pays no one. The few people who do get paid for their work
 here are employed by sponsoring companies, such as Oracle; those companies
 generously donate their employees' time to OO.o. All others are purely
 unpaid volunteers.

 (This to go out over the chairman's signature, as email or fax.)
 --
 /tj/



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Best wishes

Claire Wood


Re: [documentation-dev] Fwd: OO helpfile

2010-03-02 Thread Claire Wood
Hi Florian

I think initially when you first start using OOo you're better referring to
the PDF documents or the Wiki rather than the help file as they're more up
to date.

I know that the Base documentation is currently being updated.  Not sure if
I've been of help at all.

Claire
On 2 March 2010 05:12, Florian Effenberger flo...@openoffice.org wrote:

 Forwarding this (anonymized) to this list, and pointing the original poster
 to it

  Original Message 
 Subject: OO helpfile
 Date: Tue, 02 Mar 2010 09:23:54 +0800
 To: Florian Effenberger flo...@openoffice.org

 G'day Florian,

 Sorry to bother you, and probably not your area of interest, but
 frustration drove me to it.

 I have been trying to get to grips with Base, and had to rely on the
 helpfile to get me through it. As a total beginner parts of it was
 confusing and other parts pointed me in totally the wrong direction. My
 biggest frustration related to Queries.
 In the helpfile it describes the syntax for entering the conditions. ie
 If searching for text, us ' (single quotes) to indicate text. After many
 hours trying unsuccessfully to get this to work (as it was the only
 method described in the helpfile), I finally found that this only
 applies if you do it in design mode. I'm sure the majority of first time
 users like myself would feel that using the wizard would be the easier
 method initially. In the helpfile there is no mention that, when using
 the wizard the single quotes are not required, and infact prevent the
 query from operating.
 Now that I am aware, I know what to do, but I would like to prevent many
 others (based on the uptake of OO) putting themselves through the same
 frustration.
 I implore you to try and get the helpfile ammended to indicate such a
 simple (but important) difference between the functionality of query
 condition entry using the design mode, and the wizard.

 Cheers for now!

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-- 
Best wishes

Claire Wood


Re: [documentation-dev] Fwd: OO helpfile

2010-03-02 Thread Daniel Lewis

Florian Effenberger wrote:
Forwarding this (anonymized) to this list, and pointing the original 
poster to it


 Original Message 
Subject: OO helpfile
Date: Tue, 02 Mar 2010 09:23:54 +0800
To: Florian Effenberger flo...@openoffice.org

G'day Florian,

Sorry to bother you, and probably not your area of interest, but
frustration drove me to it.

I have been trying to get to grips with Base, and had to rely on the
helpfile to get me through it. As a total beginner parts of it was
confusing and other parts pointed me in totally the wrong direction. My
biggest frustration related to Queries.
In the helpfile it describes the syntax for entering the conditions. ie
If searching for text, us ' (single quotes) to indicate text. After many
hours trying unsuccessfully to get this to work (as it was the only
method described in the helpfile), I finally found that this only
applies if you do it in design mode. I'm sure the majority of first time
users like myself would feel that using the wizard would be the easier
method initially. In the helpfile there is no mention that, when using
the wizard the single quotes are not required, and infact prevent the
query from operating.
Now that I am aware, I know what to do, but I would like to prevent many
others (based on the uptake of OO) putting themselves through the same
frustration.
I implore you to try and get the helpfile ammended to indicate such a
simple (but important) difference between the functionality of query
condition entry using the design mode, and the wizard.

Cheers for now!
 I agree with Clare Wood. Specifically, the Getting Started Guide 
contains a chapter on Base, Getting Started with Base. That is what 
someone unfamiliar to Base should download and use. The entire Guide 
should be downloaded from 
http://wiki.services.openoffice.org/wiki/Documentation/OOo3_User_Guides.


Dan

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Re: [documentation-dev] Fwd: OO helpfile

2010-03-02 Thread Jean Hollis Weber

Claire Wood wrote:

I think initially when you first start using OOo you're better referring to
the PDF documents or the Wiki rather than the help file as they're more up
to date.


The problem is that there is little user-oriented documentation on 
Base. Getting Started with Base is very good and is the best place to 
start, but most people don't discover its existence.



I know that the Base documentation is currently being updated.


Being updated is over-stating the case. The Base Guide is being 
written, and most of it isn't even in an early draft state yet.


And I don't think it's fair to say that the user docs -- especially 
those on the wiki -- are more up to date than the help file.


--Jean

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Re: [documentation-dev] Fwd: OO helpfile

2010-03-02 Thread Claire Wood
Jean

To be honest, I'm in agreement with Florian.  On the whole I've only used
the help file twice since signing up as I don't find it helpful.  I think in
places it's too descriptive rather than giving users concise instructions
about how to do what they want and I ended up reverting to a mixture of the
pdfs, wiki and figuring it out for myself.  I'm sure there's things I've
missed as I tend to try and have a bit of knowledge about everything, rather
than concentrating on one thing, which is probably where I fall down.
I did have a crack at updating the Getting Started Guide (chs 1-8) on the
Wiki a few weeks ago and spent a few days working on it solidly, actually
testing the existing instructions to find out whether anything had
changed and updating them accordingly, including screen captures, but I
agree that it probably needs looking at again after the Base documentation
is complete by an expert.

Maybe Florian could look at that and give us feedback, as he is probably a
more frequent user of Base than me. I do think that some things for Base and
Calc which are written with novices/intermediate users, actually expect the
user to have had previous experience with similar applications, which might
not be the case.

I mean just to give you a good example,  there's a crisis in the UK at the
moment because job centres (which are run by the Government) are great for
catering for what I would call the true working class (and I hope I don't
offend anyone by using that term) but aren't equipped for helping middle
managers, IT workers and those from a middle class background.  Instead you
have to rely on agencies and they're not best equipped for helping to
cross-train people in the current economic climate.  Someone somewhere in
this country will make a mint I'm sure by helping them.

Anyway, I'm unemployed at the moment and I went into my local job centre
last month as usual to sign on and had to declare that I'd signed up for
this project as a way of updating my skills and my portfolio.  Even though
the UK Government has made a commitment to some opensource applications, the
people in the job centre, who are government workers, not only didn't know
what open source was, which took me aback, but they'd never heard of OOo,
so I had to explain what it was and that it was an alternative to MS Office
Suite.  The person I was talking to had hardly used MS Office, nevermind any
other application, so I suggested to him to have a look in his spare time
and gave him the OOo address.

On a slightly lighter note, which you might find hillarious - I certainly
did and I'm sure anyone else in the UK would find it equally funny.  They
wanted me to get a form signed by OOo to say that I was a volunteer. (You
have to declare that you're working voluntarily and not getting paid so that
it doesn't affect your benefits while you're searching for work.)  I had to
explain that it couldn't be done because the person that would need to sign
it was probably on the other side of the world!  It served to show that
systems in this country need to be dragged into the 21st century and account
for people using the internet.

Regards

Claire




Regards

Claire
On 2 March 2010 05:57, Jean Hollis Weber jeanwe...@gmail.com wrote:

 Claire Wood wrote:

 I think initially when you first start using OOo you're better referring
 to
 the PDF documents or the Wiki rather than the help file as they're more up
 to date.


 The problem is that there is little user-oriented documentation on Base.
 Getting Started with Base is very good and is the best place to start, but
 most people don't discover its existence.


 I know that the Base documentation is currently being updated.


 Being updated is over-stating the case. The Base Guide is being written,
 and most of it isn't even in an early draft state yet.

 And I don't think it's fair to say that the user docs -- especially those
 on the wiki -- are more up to date than the help file.

 --Jean


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-- 
Best wishes

Claire Wood


Re: [documentation-dev] Fwd: OO helpfile

2010-03-02 Thread Uwe Fischer

Hi all,

please feel free to submit issues regarding the installed Help using 
Issuezilla: http://qa.openoffice.org/ooQAReloaded/ooQA-ReportBugs.html


If you don't speak Issuezillanean you can e-mail your issue to me.
As an exception you may post the issue on this mailing list.

Unfortunately, we must limit our efforts to improve the installed Help 
in a way to keep word count low. Therefore it is so important to have 
good and extensive guides on the web, for example, on the Wiki. We try 
to include links in the installed Help that lead to good instructions on 
the Wiki. Everyone can write and edit documents on the Wiki, the results 
are available instantly and can be translated by OOo volunteers as they 
please.


Uwe
--
  u...@openoffice.org  -  Technical Writer
  StarOffice - Sun Microsystems, Inc. - Hamburg, Germany
  http://wiki.services.openoffice.org/wiki/Documentation
  http://user.services.openoffice.org/en/forum/
  http://blogs.sun.com/oootnt
  http://www.sun.com/staroffice

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