Re: [documentation-dev] online help fixes

2006-02-06 Thread Uwe Fischer

Hi Ain,

Ain Vagula wrote:

What are reasons, that OLH fixes are integrated so rarely? I'm going
to write about this very urgent problem for community translators into
CC agenda, but at first I want to hear what you have to say.


I'm sorry to hear that community translators are not happy with the 
current priority handling of fixed Online Help issues.
The SO documentation department is not happy with the current 
situation, too.
We already have discussed this situation here and found some ways to 
solve the problems. The main two solutions are these:


- From now on, we will only work on small and short-lived Help CWS 
(child work spaces), which should insure a more timely integration. 
Mean time between help CWS integrations will be less than 4 weeks now.


- We have found an agreement with QA (quality assurance) that from now 
on we will test and verify many issues within our team, so that QA 
need not spend so much of their precious time.

This should speed up Help integration in the near future.

Kind regards
Uwe
--
  [EMAIL PROTECTED]  -  Technical Writer
  StarOffice - Sun Microsystems, Inc. - Hamburg, Germany
  http://www.sun.com/staroffice
  http://documentation.openoffice.org/

-
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]



[documentation-dev] online help fixes

2006-02-04 Thread Ain Vagula
What are reasons, that OLH fixes are integrated so rarely? I'm going
to write about this very urgent problem for community translators into
CC agenda, but at first I want to hear what you have to say.

ain

-
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]