Re: Installation on Windows 8, 64bit
On 7/15/2013 10:30 AM, Rob Weir wrote: On Sun, Jul 14, 2013 at 6:46 PM, Rob Weir robw...@apache.org wrote: On Sun, Jul 14, 2013 at 6:34 PM, Regina Henschel rb.hensc...@t-online.de wrote: [...] And my translation: I have deleted two OO-Config Folder in AppData\Roaming which I missed in my first attempt. - AppData\Roaming\3 of the previously deinstalled AOO341 - AppData\Roaming\4 of the parallel installed AOO400-Snapshots. - And the installation folders in \Program File(x86) I had deinstalled/deleted AOO341 and AOO400-Snapshot already before RC-Installation. I assume, that an Average Joe user has not installed a snapshot previously and therefore no config folder \4 exists. Up to now I have always installed the full versions over my old versions, and never got problems (or never notice some.) I'll do some testing tonight. I have two clean VM images, for Windows 8 32-bit and Windows 7 64-bit, that I can install the AOO 4.0 RC on. Since these are fresh images they don't have any residual files from previous AOO installs. I was not able to get a crash with AOO 4.0 RC on Windows 7 64-bit or Windows 8 32-bit. I tested Writer in a document with a mix of objects and formats, doing a lot of editing, formatting, copy/paste and delete operations, including formatting via the Sidepanel. This was the en-US version. So this doesn't look like a shallow crash that everyone will see. But it would be good to narrow it down.For example, has anyone seen it on a non-German version? Is that a clue? Is a particular object involved? I tried also with images, drawings, lists, tables, etc. Was anything more exotic involved? While I was a QA engineer for OpenOffice at Sun, we had: ++ Crashes that were limited to a particular language ++ Crashes that happened only (exactly) once with every installation. ++ Crashes that happened only after the first start of an installation ++ Of course, crashes that were limited to a particular language ++ ... Now imagine even a combination of two or more of those preconditions and you may prefer looking for a needle in a haystack. Virtualbox for example has the great feature of taking snapshots. That should be extremely useful to be able to rollback preconditions. Peter Mine was a clean new install, not an update. But it is hard to imagine a scenario where copy or delete operations behave differently depending on whether the install was an update or not. -Rob -Rob Kind regards Regina Kind regards Regina - Dennis -Original Message- From: Max Merbald [mailto:max.merb...@gmx.de] Sent: Sunday, July 14, 2013 11:01 AM To: dev@openoffice.apache.org Cc: Regina Henschel Subject: Re: Installation on Windows 8, 64bit Hi Regina, I reported the same thing on June 22, but I couldn't reproduce it the next day. That was not the RC of course but build 9701. I have no idea what caused it. It doesn't happen right now either, I just tried again. Max Am 14.07.2013 19:36, schrieb Regina Henschel: Hi all, there is a mail on the German list, which describes a crash when mark something in Writer and then copy it. (Which would be a show-stopper.) The poster has deinstalled OOo3.4.1 and all previous snapshots and then installed the RC. OS is Windows 8, 64 bit. Can someone test it with this conditions? Unfortunately I haven't got Windows 8. Kind regards Regina - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
Re: Installation on Windows 8, 64bit
On 14.07.2013 22:34, Max Merbald wrote: Hello Dennis, it's as you said, you select a part in the text and then you right-click it and click copy, i. e. in my case it happened when I was trying to copy by mouse. But as I said it happened several weeks ago and it hasn't happened again since. My OS is Win8 64 bit too. This may very well have been caused by a regression bug I have introduced (and later fixed). It was usually triggered by copying or removing selected text in Writer. The issues are 121479 (the fix for this bug introduced the regression) and 122682 (fix for it, checked in on July 8th): https://issues.apache.org/ooo/show_bug.cgi?id=121479 https://issues.apache.org/ooo/show_bug.cgi?id=122682 And just to be clear, this has been fixed and is not in the release. -Andre Max Am 14.07.2013 22:14, schrieb Dennis E. Hamilton: I don't quite understand what this means: mark something in Writer and then copy it. Is this about selecting something in Writer and copying it to the clip-board? Or is there some other action that reproduces this situation. I can test this in Windows 8 x64. - Dennis -Original Message- From: Max Merbald [mailto:max.merb...@gmx.de] Sent: Sunday, July 14, 2013 11:01 AM To:dev@openoffice.apache.org Cc: Regina Henschel Subject: Re: Installation on Windows 8, 64bit Hi Regina, I reported the same thing on June 22, but I couldn't reproduce it the next day. That was not the RC of course but build 9701. I have no idea what caused it. It doesn't happen right now either, I just tried again. Max Am 14.07.2013 19:36, schrieb Regina Henschel: Hi all, there is a mail on the German list, which describes a crash when mark something in Writer and then copy it. (Which would be a show-stopper.) The poster has deinstalled OOo3.4.1 and all previous snapshots and then installed the RC. OS is Windows 8, 64 bit. Can someone test it with this conditions? Unfortunately I haven't got Windows 8. Kind regards Regina - To unsubscribe, e-mail:dev-unsubscr...@openoffice.apache.org For additional commands, e-mail:dev-h...@openoffice.apache.org - To unsubscribe, e-mail:dev-unsubscr...@openoffice.apache.org For additional commands, e-mail:dev-h...@openoffice.apache.org - To unsubscribe, e-mail:dev-unsubscr...@openoffice.apache.org For additional commands, e-mail:dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
Re: Installation on Windows 8, 64bit
On 15.07.2013 10:09, Andre Fischer wrote: On 14.07.2013 22:34, Max Merbald wrote: Hello Dennis, it's as you said, you select a part in the text and then you right-click it and click copy, i. e. in my case it happened when I was trying to copy by mouse. But as I said it happened several weeks ago and it hasn't happened again since. My OS is Win8 64 bit too. This may very well have been caused by a regression bug I have introduced (and later fixed). It was usually triggered by copying or removing selected text in Writer. The issues are 121479 (the fix for this bug introduced the regression) and 122682 (fix for it, checked in on July 8th): https://issues.apache.org/ooo/show_bug.cgi?id=121479 https://issues.apache.org/ooo/show_bug.cgi?id=122682 And just to be clear, this has been fixed and is not in the release. OK, that was not very clear :-) The bug *fix* is in the release and therefore the bug is not. -Andre Max Am 14.07.2013 22:14, schrieb Dennis E. Hamilton: I don't quite understand what this means: mark something in Writer and then copy it. Is this about selecting something in Writer and copying it to the clip-board? Or is there some other action that reproduces this situation. I can test this in Windows 8 x64. - Dennis -Original Message- From: Max Merbald [mailto:max.merb...@gmx.de] Sent: Sunday, July 14, 2013 11:01 AM To:dev@openoffice.apache.org Cc: Regina Henschel Subject: Re: Installation on Windows 8, 64bit Hi Regina, I reported the same thing on June 22, but I couldn't reproduce it the next day. That was not the RC of course but build 9701. I have no idea what caused it. It doesn't happen right now either, I just tried again. Max Am 14.07.2013 19:36, schrieb Regina Henschel: Hi all, there is a mail on the German list, which describes a crash when mark something in Writer and then copy it. (Which would be a show-stopper.) The poster has deinstalled OOo3.4.1 and all previous snapshots and then installed the RC. OS is Windows 8, 64 bit. Can someone test it with this conditions? Unfortunately I haven't got Windows 8. Kind regards Regina - To unsubscribe, e-mail:dev-unsubscr...@openoffice.apache.org For additional commands, e-mail:dev-h...@openoffice.apache.org - To unsubscribe, e-mail:dev-unsubscr...@openoffice.apache.org For additional commands, e-mail:dev-h...@openoffice.apache.org - To unsubscribe, e-mail:dev-unsubscr...@openoffice.apache.org For additional commands, e-mail:dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
Re: Installation on Windows 8, 64bit
I have opened a new bug, with the version from about in the comments, please let me know if this is still the same bug. I did a upgrade from 3.4.1 to 4.0.0. Hiding the side panel did not affect outcome. https://issues.apache.org/ooo/show_bug.cgi?id=122752 On Mon, Jul 15, 2013 at 4:21 AM, Andre Fischer awf@gmail.com wrote: On 15.07.2013 10:09, Andre Fischer wrote: On 14.07.2013 22:34, Max Merbald wrote: Hello Dennis, it's as you said, you select a part in the text and then you right-click it and click copy, i. e. in my case it happened when I was trying to copy by mouse. But as I said it happened several weeks ago and it hasn't happened again since. My OS is Win8 64 bit too. This may very well have been caused by a regression bug I have introduced (and later fixed). It was usually triggered by copying or removing selected text in Writer. The issues are 121479 (the fix for this bug introduced the regression) and 122682 (fix for it, checked in on July 8th): https://issues.apache.org/ooo/**show_bug.cgi?id=121479https://issues.apache.org/ooo/show_bug.cgi?id=121479 https://issues.apache.org/ooo/**show_bug.cgi?id=122682https://issues.apache.org/ooo/show_bug.cgi?id=122682 And just to be clear, this has been fixed and is not in the release. OK, that was not very clear :-) The bug *fix* is in the release and therefore the bug is not. -Andre Max Am 14.07.2013 22:14, schrieb Dennis E. Hamilton: I don't quite understand what this means: mark something in Writer and then copy it. Is this about selecting something in Writer and copying it to the clip-board? Or is there some other action that reproduces this situation. I can test this in Windows 8 x64. - Dennis -Original Message- From: Max Merbald [mailto:max.merb...@gmx.de] Sent: Sunday, July 14, 2013 11:01 AM To:dev@openoffice.apache.org Cc: Regina Henschel Subject: Re: Installation on Windows 8, 64bit Hi Regina, I reported the same thing on June 22, but I couldn't reproduce it the next day. That was not the RC of course but build 9701. I have no idea what caused it. It doesn't happen right now either, I just tried again. Max Am 14.07.2013 19:36, schrieb Regina Henschel: Hi all, there is a mail on the German list, which describes a crash when mark something in Writer and then copy it. (Which would be a show-stopper.) The poster has deinstalled OOo3.4.1 and all previous snapshots and then installed the RC. OS is Windows 8, 64 bit. Can someone test it with this conditions? Unfortunately I haven't got Windows 8. Kind regards Regina --**--** - To unsubscribe, e-mail:dev-unsubscribe@**openoffice.apache.orge-mail%3adev-unsubscr...@openoffice.apache.org For additional commands, e-mail:dev-help@openoffice.**apache.orge-mail%3adev-h...@openoffice.apache.org --**--** - To unsubscribe, e-mail:dev-unsubscribe@**openoffice.apache.orge-mail%3adev-unsubscr...@openoffice.apache.org For additional commands, e-mail:dev-help@openoffice.**apache.orge-mail%3adev-h...@openoffice.apache.org --**--** - To unsubscribe, e-mail:dev-unsubscribe@**openoffice.apache.orge-mail%3adev-unsubscr...@openoffice.apache.org For additional commands, e-mail:dev-help@openoffice.**apache.orge-mail%3adev-h...@openoffice.apache.org --**--** - To unsubscribe, e-mail: dev-unsubscribe@openoffice.**apache.orgdev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org --**--**- To unsubscribe, e-mail: dev-unsubscribe@openoffice.**apache.orgdev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
Re: Installation on Windows 8, 64bit
Hi Regina, I reported the same thing on June 22, but I couldn't reproduce it the next day. That was not the RC of course but build 9701. I have no idea what caused it. It doesn't happen right now either, I just tried again. Max Am 14.07.2013 19:36, schrieb Regina Henschel: Hi all, there is a mail on the German list, which describes a crash when mark something in Writer and then copy it. (Which would be a show-stopper.) The poster has deinstalled OOo3.4.1 and all previous snapshots and then installed the RC. OS is Windows 8, 64 bit. Can someone test it with this conditions? Unfortunately I haven't got Windows 8. Kind regards Regina - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
RE: Installation on Windows 8, 64bit
I don't quite understand what this means: mark something in Writer and then copy it. Is this about selecting something in Writer and copying it to the clip-board? Or is there some other action that reproduces this situation. I can test this in Windows 8 x64. - Dennis -Original Message- From: Max Merbald [mailto:max.merb...@gmx.de] Sent: Sunday, July 14, 2013 11:01 AM To: dev@openoffice.apache.org Cc: Regina Henschel Subject: Re: Installation on Windows 8, 64bit Hi Regina, I reported the same thing on June 22, but I couldn't reproduce it the next day. That was not the RC of course but build 9701. I have no idea what caused it. It doesn't happen right now either, I just tried again. Max Am 14.07.2013 19:36, schrieb Regina Henschel: Hi all, there is a mail on the German list, which describes a crash when mark something in Writer and then copy it. (Which would be a show-stopper.) The poster has deinstalled OOo3.4.1 and all previous snapshots and then installed the RC. OS is Windows 8, 64 bit. Can someone test it with this conditions? Unfortunately I haven't got Windows 8. Kind regards Regina - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
Re: Installation on Windows 8, 64bit
Hi Dennis, Dennis E. Hamilton schrieb: I don't quite understand what this means: mark something in Writer and then copy it. Is this about selecting something in Writer and copying it to the clip-board? Yes, that do I mean. Or is there some other action that reproduces this situation. I can test this in Windows 8 x64. That is nice, please do it. The poster has done some cleanup now, installed again, and the error no longer occurs. I have ask him to tell us, what he has done, but have no answer yet. Kind regards Regina - Dennis -Original Message- From: Max Merbald [mailto:max.merb...@gmx.de] Sent: Sunday, July 14, 2013 11:01 AM To: dev@openoffice.apache.org Cc: Regina Henschel Subject: Re: Installation on Windows 8, 64bit Hi Regina, I reported the same thing on June 22, but I couldn't reproduce it the next day. That was not the RC of course but build 9701. I have no idea what caused it. It doesn't happen right now either, I just tried again. Max Am 14.07.2013 19:36, schrieb Regina Henschel: Hi all, there is a mail on the German list, which describes a crash when mark something in Writer and then copy it. (Which would be a show-stopper.) The poster has deinstalled OOo3.4.1 and all previous snapshots and then installed the RC. OS is Windows 8, 64 bit. Can someone test it with this conditions? Unfortunately I haven't got Windows 8. Kind regards Regina - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
Re: Installation on Windows 8, 64bit
Hello Dennis, it's as you said, you select a part in the text and then you right-click it and click copy, i. e. in my case it happened when I was trying to copy by mouse. But as I said it happened several weeks ago and it hasn't happened again since. My OS is Win8 64 bit too. Max Am 14.07.2013 22:14, schrieb Dennis E. Hamilton: I don't quite understand what this means: mark something in Writer and then copy it. Is this about selecting something in Writer and copying it to the clip-board? Or is there some other action that reproduces this situation. I can test this in Windows 8 x64. - Dennis -Original Message- From: Max Merbald [mailto:max.merb...@gmx.de] Sent: Sunday, July 14, 2013 11:01 AM To:dev@openoffice.apache.org Cc: Regina Henschel Subject: Re: Installation on Windows 8, 64bit Hi Regina, I reported the same thing on June 22, but I couldn't reproduce it the next day. That was not the RC of course but build 9701. I have no idea what caused it. It doesn't happen right now either, I just tried again. Max Am 14.07.2013 19:36, schrieb Regina Henschel: Hi all, there is a mail on the German list, which describes a crash when mark something in Writer and then copy it. (Which would be a show-stopper.) The poster has deinstalled OOo3.4.1 and all previous snapshots and then installed the RC. OS is Windows 8, 64 bit. Can someone test it with this conditions? Unfortunately I haven't got Windows 8. Kind regards Regina - To unsubscribe, e-mail:dev-unsubscr...@openoffice.apache.org For additional commands, e-mail:dev-h...@openoffice.apache.org - To unsubscribe, e-mail:dev-unsubscr...@openoffice.apache.org For additional commands, e-mail:dev-h...@openoffice.apache.org - To unsubscribe, e-mail:dev-unsubscr...@openoffice.apache.org For additional commands, e-mail:dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
Re: Installation on Windows 8, 64bit
Hi at all I have had a similar behavur with Win 7 64. But with select - Delete - Crash. I can verify this tomorrow morning. Greetings Raphael Am 14.07.13 22:34, schrieb Max Merbald: Hello Dennis, it's as you said, you select a part in the text and then you right-click it and click copy, i. e. in my case it happened when I was trying to copy by mouse. But as I said it happened several weeks ago and it hasn't happened again since. My OS is Win8 64 bit too. Max Am 14.07.2013 22:14, schrieb Dennis E. Hamilton: I don't quite understand what this means: mark something in Writer and then copy it. Is this about selecting something in Writer and copying it to the clip-board? Or is there some other action that reproduces this situation. I can test this in Windows 8 x64. - Dennis -Original Message- From: Max Merbald [mailto:max.merb...@gmx.de] Sent: Sunday, July 14, 2013 11:01 AM To:dev@openoffice.apache.org Cc: Regina Henschel Subject: Re: Installation on Windows 8, 64bit Hi Regina, I reported the same thing on June 22, but I couldn't reproduce it the next day. That was not the RC of course but build 9701. I have no idea what caused it. It doesn't happen right now either, I just tried again. Max Am 14.07.2013 19:36, schrieb Regina Henschel: Hi all, there is a mail on the German list, which describes a crash when mark something in Writer and then copy it. (Which would be a show-stopper.) The poster has deinstalled OOo3.4.1 and all previous snapshots and then installed the RC. OS is Windows 8, 64 bit. Can someone test it with this conditions? Unfortunately I haven't got Windows 8. Kind regards Regina - To unsubscribe, e-mail:dev-unsubscr...@openoffice.apache.org For additional commands, e-mail:dev-h...@openoffice.apache.org - To unsubscribe, e-mail:dev-unsubscr...@openoffice.apache.org For additional commands, e-mail:dev-h...@openoffice.apache.org - To unsubscribe, e-mail:dev-unsubscr...@openoffice.apache.org For additional commands, e-mail:dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
Re: Installation on Windows 8, 64bit
Hi, Regina Henschel schrieb: Hi Dennis, Dennis E. Hamilton schrieb: I don't quite understand what this means: mark something in Writer and then copy it. Is this about selecting something in Writer and copying it to the clip-board? Yes, that do I mean. Or is there some other action that reproduces this situation. I can test this in Windows 8 x64. That is nice, please do it. The poster has done some cleanup now, installed again, and the error no longer occurs. I have ask him to tell us, what he has done, but have no answer yet. I have the answer now. The mail CAL=LFEz=aGGAK1bwEGYtJdg=qxvd6n8f73gaqd2sb9pw_tn...@mail.gmail.com is not in the archive yet. If you will read the thread there, look for subject AOO400 stürzt beim kopieren ab. (Was: AOO 4.0.0 ReleaseCandidate verfügbar) from Detlef Nannen. Here a copy: quote Ich habe unter AppData\Roaming zwei OO-ConfigOrdner gelöscht, an die ich beim ersten Anlauf nicht gedacht hatte. - AppData\Roaming\3 des vorher deinstallierten AOO341 - AppData\Roaming\4 des parallell installierten AOO400-Snapshots. - Dann noch die Installationsordner unter \Program File(x86) AOO341 und AOO400-Snapshot hatte ich bereits vor der RC-Installation deinstalliert/gelöscht. Ich nehme mal an, dass Otto-Normaluser vorher keinen Snapshot installiert hatte, und somit kein Configordner \4 existiert. Bisher hatte ich die vollen Versionen immer über die alten Versionen drüberinstalliert, und mir nie ein Problem damit eingehandelt (oder bin nie darauf gestoßen). /quote And my translation: I have deleted two OO-Config Folder in AppData\Roaming which I missed in my first attempt. - AppData\Roaming\3 of the previously deinstalled AOO341 - AppData\Roaming\4 of the parallel installed AOO400-Snapshots. - And the installation folders in \Program File(x86) I had deinstalled/deleted AOO341 and AOO400-Snapshot already before RC-Installation. I assume, that an Average Joe user has not installed a snapshot previously and therefore no config folder \4 exists. Up to now I have always installed the full versions over my old versions, and never got problems (or never notice some.) Kind regards Regina Kind regards Regina - Dennis -Original Message- From: Max Merbald [mailto:max.merb...@gmx.de] Sent: Sunday, July 14, 2013 11:01 AM To: dev@openoffice.apache.org Cc: Regina Henschel Subject: Re: Installation on Windows 8, 64bit Hi Regina, I reported the same thing on June 22, but I couldn't reproduce it the next day. That was not the RC of course but build 9701. I have no idea what caused it. It doesn't happen right now either, I just tried again. Max Am 14.07.2013 19:36, schrieb Regina Henschel: Hi all, there is a mail on the German list, which describes a crash when mark something in Writer and then copy it. (Which would be a show-stopper.) The poster has deinstalled OOo3.4.1 and all previous snapshots and then installed the RC. OS is Windows 8, 64 bit. Can someone test it with this conditions? Unfortunately I haven't got Windows 8. Kind regards Regina - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
RE: Installation on Windows 8, 64bit
I have not been able to duplicate this. I think more information is needed on the exact failure case. (I did encounter a FirstRun OpenOffice 4.0.0 - Fatal Error but that was about dictionary extensions and apparently a bug in the dialog about dictionaries already installed and the option to replace it with the same version or not.) - Dennis -Original Message- From: Max Merbald [mailto:max.merb...@gmx.de] Sent: Sunday, July 14, 2013 01:34 PM To: dev@openoffice.apache.org; Dennis E. Hamilton Subject: Re: Installation on Windows 8, 64bit Hello Dennis, it's as you said, you select a part in the text and then you right-click it and click copy, i. e. in my case it happened when I was trying to copy by mouse. But as I said it happened several weeks ago and it hasn't happened again since. My OS is Win8 64 bit too. Max Am 14.07.2013 22:14, schrieb Dennis E. Hamilton: I don't quite understand what this means: mark something in Writer and then copy it. Is this about selecting something in Writer and copying it to the clip-board? Or is there some other action that reproduces this situation. I can test this in Windows 8 x64. - Dennis -Original Message- From: Max Merbald [mailto:max.merb...@gmx.de] Sent: Sunday, July 14, 2013 11:01 AM To:dev@openoffice.apache.org Cc: Regina Henschel Subject: Re: Installation on Windows 8, 64bit Hi Regina, I reported the same thing on June 22, but I couldn't reproduce it the next day. That was not the RC of course but build 9701. I have no idea what caused it. It doesn't happen right now either, I just tried again. Max Am 14.07.2013 19:36, schrieb Regina Henschel: Hi all, there is a mail on the German list, which describes a crash when mark something in Writer and then copy it. (Which would be a show-stopper.) The poster has deinstalled OOo3.4.1 and all previous snapshots and then installed the RC. OS is Windows 8, 64 bit. Can someone test it with this conditions? Unfortunately I haven't got Windows 8. Kind regards Regina - To unsubscribe, e-mail:dev-unsubscr...@openoffice.apache.org For additional commands, e-mail:dev-h...@openoffice.apache.org - To unsubscribe, e-mail:dev-unsubscr...@openoffice.apache.org For additional commands, e-mail:dev-h...@openoffice.apache.org - To unsubscribe, e-mail:dev-unsubscr...@openoffice.apache.org For additional commands, e-mail:dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
Re: Installation on Windows 8, 64bit
On Sun, Jul 14, 2013 at 6:46 PM, Rob Weir robw...@apache.org wrote: On Sun, Jul 14, 2013 at 6:34 PM, Regina Henschel rb.hensc...@t-online.de wrote: Hi, Regina Henschel schrieb: Hi Dennis, Dennis E. Hamilton schrieb: I don't quite understand what this means: mark something in Writer and then copy it. Is this about selecting something in Writer and copying it to the clip-board? Yes, that do I mean. Or is there some other action that reproduces this situation. I can test this in Windows 8 x64. That is nice, please do it. The poster has done some cleanup now, installed again, and the error no longer occurs. I have ask him to tell us, what he has done, but have no answer yet. I have the answer now. The mail CAL=LFEz=aGGAK1bwEGYtJdg=qxvd6n8f73gaqd2sb9pw_tn...@mail.gmail.com is not in the archive yet. If you will read the thread there, look for subject AOO400 stürzt beim kopieren ab. (Was: AOO 4.0.0 ReleaseCandidate verfügbar) from Detlef Nannen. Here a copy: quote Ich habe unter AppData\Roaming zwei OO-ConfigOrdner gelöscht, an die ich beim ersten Anlauf nicht gedacht hatte. - AppData\Roaming\3 des vorher deinstallierten AOO341 - AppData\Roaming\4 des parallell installierten AOO400-Snapshots. - Dann noch die Installationsordner unter \Program File(x86) AOO341 und AOO400-Snapshot hatte ich bereits vor der RC-Installation deinstalliert/gelöscht. Ich nehme mal an, dass Otto-Normaluser vorher keinen Snapshot installiert hatte, und somit kein Configordner \4 existiert. Bisher hatte ich die vollen Versionen immer über die alten Versionen drüberinstalliert, und mir nie ein Problem damit eingehandelt (oder bin nie darauf gestoßen). /quote And my translation: I have deleted two OO-Config Folder in AppData\Roaming which I missed in my first attempt. - AppData\Roaming\3 of the previously deinstalled AOO341 - AppData\Roaming\4 of the parallel installed AOO400-Snapshots. - And the installation folders in \Program File(x86) I had deinstalled/deleted AOO341 and AOO400-Snapshot already before RC-Installation. I assume, that an Average Joe user has not installed a snapshot previously and therefore no config folder \4 exists. Up to now I have always installed the full versions over my old versions, and never got problems (or never notice some.) I'll do some testing tonight. I have two clean VM images, for Windows 8 32-bit and Windows 7 64-bit, that I can install the AOO 4.0 RC on. Since these are fresh images they don't have any residual files from previous AOO installs. I was not able to get a crash with AOO 4.0 RC on Windows 7 64-bit or Windows 8 32-bit. I tested Writer in a document with a mix of objects and formats, doing a lot of editing, formatting, copy/paste and delete operations, including formatting via the Sidepanel. This was the en-US version. So this doesn't look like a shallow crash that everyone will see. But it would be good to narrow it down.For example, has anyone seen it on a non-German version? Is that a clue? Is a particular object involved? I tried also with images, drawings, lists, tables, etc. Was anything more exotic involved? Mine was a clean new install, not an update. But it is hard to imagine a scenario where copy or delete operations behave differently depending on whether the install was an update or not. -Rob -Rob Kind regards Regina Kind regards Regina - Dennis -Original Message- From: Max Merbald [mailto:max.merb...@gmx.de] Sent: Sunday, July 14, 2013 11:01 AM To: dev@openoffice.apache.org Cc: Regina Henschel Subject: Re: Installation on Windows 8, 64bit Hi Regina, I reported the same thing on June 22, but I couldn't reproduce it the next day. That was not the RC of course but build 9701. I have no idea what caused it. It doesn't happen right now either, I just tried again. Max Am 14.07.2013 19:36, schrieb Regina Henschel: Hi all, there is a mail on the German list, which describes a crash when mark something in Writer and then copy it. (Which would be a show-stopper.) The poster has deinstalled OOo3.4.1 and all previous snapshots and then installed the RC. OS is Windows 8, 64 bit. Can someone test it with this conditions? Unfortunately I haven't got Windows 8. Kind regards Regina - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
Re: Installation on Windows 8, 64bit
Hello Rob, at the time I experienced that crash on Jun 22 in build 9701 no german version was available, just the US American. However, as I said' I haven't been able to reproduce that crash since, neither with build 9701 nor with the RC. And I don't remember which panel I may have used either. It seems it only occurs in very special circumstances. Max Am 15.07.2013 04:30, schrieb Rob Weir: On Sun, Jul 14, 2013 at 6:46 PM, Rob Weir robw...@apache.org wrote: On Sun, Jul 14, 2013 at 6:34 PM, Regina Henschel rb.hensc...@t-online.de wrote: Hi, Regina Henschel schrieb: Hi Dennis, Dennis E. Hamilton schrieb: I don't quite understand what this means: mark something in Writer and then copy it. Is this about selecting something in Writer and copying it to the clip-board? Yes, that do I mean. Or is there some other action that reproduces this situation. I can test this in Windows 8 x64. That is nice, please do it. The poster has done some cleanup now, installed again, and the error no longer occurs. I have ask him to tell us, what he has done, but have no answer yet. I have the answer now. The mail CAL=LFEz=aGGAK1bwEGYtJdg=qxvd6n8f73gaqd2sb9pw_tn...@mail.gmail.com is not in the archive yet. If you will read the thread there, look for subject AOO400 stürzt beim kopieren ab. (Was: AOO 4.0.0 ReleaseCandidate verfügbar) from Detlef Nannen. Here a copy: quote Ich habe unter AppData\Roaming zwei OO-ConfigOrdner gelöscht, an die ich beim ersten Anlauf nicht gedacht hatte. - AppData\Roaming\3 des vorher deinstallierten AOO341 - AppData\Roaming\4 des parallell installierten AOO400-Snapshots. - Dann noch die Installationsordner unter \Program File(x86) AOO341 und AOO400-Snapshot hatte ich bereits vor der RC-Installation deinstalliert/gelöscht. Ich nehme mal an, dass Otto-Normaluser vorher keinen Snapshot installiert hatte, und somit kein Configordner \4 existiert. Bisher hatte ich die vollen Versionen immer über die alten Versionen drüberinstalliert, und mir nie ein Problem damit eingehandelt (oder bin nie darauf gestoßen). /quote And my translation: I have deleted two OO-Config Folder in AppData\Roaming which I missed in my first attempt. - AppData\Roaming\3 of the previously deinstalled AOO341 - AppData\Roaming\4 of the parallel installed AOO400-Snapshots. - And the installation folders in \Program File(x86) I had deinstalled/deleted AOO341 and AOO400-Snapshot already before RC-Installation. I assume, that an Average Joe user has not installed a snapshot previously and therefore no config folder \4 exists. Up to now I have always installed the full versions over my old versions, and never got problems (or never notice some.) I'll do some testing tonight. I have two clean VM images, for Windows 8 32-bit and Windows 7 64-bit, that I can install the AOO 4.0 RC on. Since these are fresh images they don't have any residual files from previous AOO installs. I was not able to get a crash with AOO 4.0 RC on Windows 7 64-bit or Windows 8 32-bit. I tested Writer in a document with a mix of objects and formats, doing a lot of editing, formatting, copy/paste and delete operations, including formatting via the Sidepanel. This was the en-US version. So this doesn't look like a shallow crash that everyone will see. But it would be good to narrow it down.For example, has anyone seen it on a non-German version? Is that a clue? Is a particular object involved? I tried also with images, drawings, lists, tables, etc. Was anything more exotic involved? Mine was a clean new install, not an update. But it is hard to imagine a scenario where copy or delete operations behave differently depending on whether the install was an update or not. -Rob -Rob Kind regards Regina Kind regards Regina - Dennis -Original Message- From: Max Merbald [mailto:max.merb...@gmx.de] Sent: Sunday, July 14, 2013 11:01 AM To: dev@openoffice.apache.org Cc: Regina Henschel Subject: Re: Installation on Windows 8, 64bit Hi Regina, I reported the same thing on June 22, but I couldn't reproduce it the next day. That was not the RC of course but build 9701. I have no idea what caused it. It doesn't happen right now either, I just tried again. Max Am 14.07.2013 19:36, schrieb Regina Henschel: Hi all, there is a mail on the German list, which describes a crash when mark something in Writer and then copy it. (Which would be a show-stopper.) The poster has deinstalled OOo3.4.1 and all previous snapshots and then installed the RC. OS is Windows 8, 64 bit. Can someone test it with this conditions? Unfortunately I haven't got Windows 8. Kind regards Regina - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org - To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional
