Re: [DDN] VOIP for nonprofits

2005-08-22 Thread Brian Russell
Thanks for the feedback Dan and Jim. Unfortunatly the 'bad news' as Dan
described is a deal killer for the non-profit I work for now. They live on
the phone and do A LOT of community outreach to volunteer tutors. Lossing
ANY call could be very bad for our group.

I'm going to continue to stay on top of this tech though. These problems
will be solved soon I think.

-Brian


 Brian;
 I would concur with caveats.  I'm currently using VOIP for my fledging
 home-based business and would agree that you will save (in the
 long-run).  I was fortunate to already have the basic equipment
 (router and cabling) and the broadband service (DSL).  Switching in my
 case seemed like a no brainer.  The good news is that my LD expenses
 were hoving close to $300.00 a month.  My first real telephone bill is
 now less than $100.00.

 Now for the bad news.  The real costs, in terms of lost of service,
 service degredation, and just plain service headaches have been huge.
 Even now, my wife is not convinced that we made a wise choice and is
 demanding that we switch back.  I promised to do so, if we're still
 having issues by the next billing period.

 I won't go into all the issues, but when all the technical stars are
 aligned and sun spots are not flaring, everything works like a charm.
 By charm, I mean, you are not even aware that you are not using a
 traditional POTS line.  Unfortunately, the first billing period was
 marked with only about a 40 percent charm time.  In other words, we
 had issues with six out of every 10 calls.

 I will admint, however, that the quality of service has started to
 rise dramatically toward the end to the period.  In short, I'm not
 sure that VOIP is quite ready for prime time, but I'm still impressed
 with the technogy and the potential savings.

 You might want to take a look at the Broadband Reports site,
 http://www.broadbandreports.com, to get other opinions on the
 technology and service. There is a link to Voice over IP in the user
 forum that might provide additional insight.

 Cheers;
 -Dan


 On 8/10/05, Jim Vines [EMAIL PROTECTED] wrote:
 Hello Brian:
 Generally you can expect VoIP to be cost effective. I could come right
 out and say yes it is, but I'd feel better if you would fax a copy of
 ALL pages from a recent phone bill. (I'll get the fax # for the local
 Kinko's so you can send.)

 The other issue is the vendor's infrastructural support. Since there are
 so many me-too vendors, it is imperative to know what kind of
 infrastructural support they provide - so you get a dialtone immediately
 and so that the voice quality both ways is clear.

 Using the VoIP service that I now sell, I call the Philippines and
 Nigeria with superior connection quality. Calls to cellphones overseas
 are still somewhat garbled as there appears to be a latency problem on
 the other end. However, as broadband access becomes widespread even in
 Third World countries, then VoIP2VoIP calling will yield excellent
 connections either way.

 I am currently arranging a meeting between a longtime Nigerian colleague
 and his associates in a telco venture back home and top management of
 a leading VoIP provider here in the USA. This company is presently
 deploying 4,000 VoIP adapters in businesses in Dubai.

 With this compamy's VoIP equipment, VoIP2VoIP calling is free worldwide,
 regardless which party calls whom. Here, my VoIP line costs $24.99
 ($29.99 shortly as E911 is added). That includes unlimited calling
 across the USA and Canada.

 Another thing that I like: Audio from the other end is an estimated 6 to
 12 dB louder than with POTS. Not to mention clearer. It's even clearer
 going VoIP2VoIP.

 My VoIP # is 708-279-4329. I'll get back to you if you leave a message.
 (This # as well as two computers are connceted to a router, and the
 router is connected to the cable modem. Next I'll connect a hub, and
 have two VoIP lines connected to it. We will kiss POTS good-bye.)

 I'm also cc-ing to my colleague and retired 33 year Bell System veteran.
 My background is in satellite coms. I have US and Canadian patents in
 sat antenna design.

 Sincerely,
 Jim Vines


 Brian Russell [EMAIL PROTECTED] wrote:
 Is anyone in the US using VoIP services to save money on phone bills for
 small to medium size nonprofits?

 If so is it cost effective for you?

 Where you able to use the phone equipment you had already?

 Did this service provide long distance and local phone calls?

 I'm doing research on phone tech for the nonprofit I'm serving at.
 Thanks!

 -Brian R.

 p.s. My email address is [EMAIL PROTECTED] if you'd like to respond
 to
 me directly.

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Re: [DDN] VOIP for nonprofits

2005-08-21 Thread Dan Parkins
Brian;
I would concur with caveats.  I'm currently using VOIP for my fledging
home-based business and would agree that you will save (in the
long-run).  I was fortunate to already have the basic equipment
(router and cabling) and the broadband service (DSL).  Switching in my
case seemed like a no brainer.  The good news is that my LD expenses
were hoving close to $300.00 a month.  My first real telephone bill is
now less than $100.00.

Now for the bad news.  The real costs, in terms of lost of service,
service degredation, and just plain service headaches have been huge.
Even now, my wife is not convinced that we made a wise choice and is
demanding that we switch back.  I promised to do so, if we're still
having issues by the next billing period.

I won't go into all the issues, but when all the technical stars are
aligned and sun spots are not flaring, everything works like a charm. 
By charm, I mean, you are not even aware that you are not using a
traditional POTS line.  Unfortunately, the first billing period was
marked with only about a 40 percent charm time.  In other words, we
had issues with six out of every 10 calls.

I will admint, however, that the quality of service has started to
rise dramatically toward the end to the period.  In short, I'm not
sure that VOIP is quite ready for prime time, but I'm still impressed
with the technogy and the potential savings.

You might want to take a look at the Broadband Reports site,
http://www.broadbandreports.com, to get other opinions on the
technology and service. There is a link to Voice over IP in the user
forum that might provide additional insight.

Cheers;
-Dan 


On 8/10/05, Jim Vines [EMAIL PROTECTED] wrote:
 Hello Brian:
 Generally you can expect VoIP to be cost effective. I could come right out 
 and say yes it is, but I'd feel better if you would fax a copy of ALL pages 
 from a recent phone bill. (I'll get the fax # for the local Kinko's so you 
 can send.)
 
 The other issue is the vendor's infrastructural support. Since there are so 
 many me-too vendors, it is imperative to know what kind of infrastructural 
 support they provide - so you get a dialtone immediately and so that the 
 voice quality both ways is clear.
 
 Using the VoIP service that I now sell, I call the Philippines and Nigeria 
 with superior connection quality. Calls to cellphones overseas are still 
 somewhat garbled as there appears to be a latency problem on the other end. 
 However, as broadband access becomes widespread even in Third World 
 countries, then VoIP2VoIP calling will yield excellent connections either 
 way.
 
 I am currently arranging a meeting between a longtime Nigerian colleague and 
 his associates in a telco venture back home and top management of a leading 
 VoIP provider here in the USA. This company is presently deploying 4,000 VoIP 
 adapters in businesses in Dubai.
 
 With this compamy's VoIP equipment, VoIP2VoIP calling is free worldwide, 
 regardless which party calls whom. Here, my VoIP line costs $24.99 ($29.99 
 shortly as E911 is added). That includes unlimited calling across the USA and 
 Canada.
 
 Another thing that I like: Audio from the other end is an estimated 6 to 12 
 dB louder than with POTS. Not to mention clearer. It's even clearer going 
 VoIP2VoIP.
 
 My VoIP # is 708-279-4329. I'll get back to you if you leave a message. (This 
 # as well as two computers are connceted to a router, and the router is 
 connected to the cable modem. Next I'll connect a hub, and have two VoIP 
 lines connected to it. We will kiss POTS good-bye.)
 
 I'm also cc-ing to my colleague and retired 33 year Bell System veteran. My 
 background is in satellite coms. I have US and Canadian patents in sat 
 antenna design.
 
 Sincerely,
 Jim Vines
 
 
 Brian Russell [EMAIL PROTECTED] wrote:
 Is anyone in the US using VoIP services to save money on phone bills for
 small to medium size nonprofits?
 
 If so is it cost effective for you?
 
 Where you able to use the phone equipment you had already?
 
 Did this service provide long distance and local phone calls?
 
 I'm doing research on phone tech for the nonprofit I'm serving at.
 Thanks!
 
 -Brian R.
 
 p.s. My email address is [EMAIL PROTECTED] if you'd like to respond to
 me directly.
 
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 [EMAIL PROTECTED]
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