[tdf-discuss] European Commitee enter talks with MS licences, Please make your action today against it.

2011-04-05 Thread Kürti László
Hi All,

Sorry for this off topic but this is serious
http://www.computerworld.com/s/article/print/9215419/EC_enters_talks_with_Microsoft_for_new_licenses?taxonomyName=IT+in+GovernmenttaxonomyId=13

If this come true than we (LibreOffice an other FLOSS products) will be down 
and out, buried by dust for ever, governments do not need better excuse than 
this.

Please make your action today:
blog about, send a mail to your member of EP, tell the local media

Thx
Laszlo

--
Kürti László
Open SKM Agency Kft.
1024 Budapest Kút u. 5
www.openskm.com
kurti.las...@openskm.com
(+36-1)-788-6556


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Re: [tdf-discuss] European Commitee enter talks with MS licences, Please make your action today against it.

2011-04-05 Thread pierre choffardet

Le 05/04/2011 09:42, Kürti László a écrit :

Hi All,

Sorry for this off topic but this is serious
http://www.computerworld.com/s/article/print/9215419/EC_enters_talks_with_Microsoft_for_new_licenses?taxonomyName=IT+in+GovernmenttaxonomyId=13

If this come true than we (LibreOffice an other FLOSS products) will be down 
and out, buried by dust for ever, governments do not need better excuse than 
this.

Please make your action today:
blog about, send a mail to your member of EP, tell the local media

Thx
Laszlo

--
Kürti László
Open SKM Agency Kft.
1024 Budapest Kút u. 5
www.openskm.com
kurti.las...@openskm.com
(+36-1)-788-6556



*April 1, 2011


*

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[steering-discuss] SC call in CW 14 is tomorrow

2011-04-05 Thread Florian Effenberger

Hello,

the next Steering Committee phone conference will be

Wednesday, April 6th, 1100 UTC
(=1300 European time)

For your date and time, see the converter at 
http://doodle.com/ur7kxrz82uk45p62


Please add your desired action items to 
http://wiki.documentfoundation.org/TDF/Steering_Committee_Meetings#Agenda


For the dial-in details, refer to 
http://wiki.documentfoundation.org/TDF/Steering_Committee_Meetings#Dial-in_Details 
- no PIN is required anymore.


Florian

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Skype: floeff | Twitter/Identi.ca: @floeff

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Re: [tdf-discuss] European Commitee enter talks with MS licences, Please make your action today against it.

2011-04-05 Thread Charles-H. Schulz
Hello Laszlo,


Le Tue, 5 Apr 2011 09:42:10 +0200 (CEST),
Kürti László kurti.las...@openskm.com a écrit :

 Hi All,
 
 Sorry for this off topic but this is serious
 http://www.computerworld.com/s/article/print/9215419/EC_enters_talks_with_Microsoft_for_new_licenses?taxonomyName=IT+in+GovernmenttaxonomyId=13
 
 If this come true than we (LibreOffice an other FLOSS products) will
 be down and out, buried by dust for ever, governments do not need
 better excuse than this.
 
 Please make your action today:
 blog about, send a mail to your member of EP, tell the local media


I would not be as pessimistic as you are, the EC is unfortunately a
MS shop, but there is certainly ground to protest; I'd suggest you use
other, more focused initiatives than this list to take action:
http://interopwikiproject.com/public-procurement:ec-pushes-ahead-with-windows-7-migration

Best,
Charles.

 
 Thx
 Laszlo
 
 --
 Kürti László
 Open SKM Agency Kft.
 1024 Budapest Kút u. 5
 www.openskm.com
 kurti.las...@openskm.com
 (+36-1)-788-6556
 
 


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Re: [tdf-discuss] European Commitee enter talks with MS licences, Please make your action today against it.

2011-04-05 Thread Charles-H. Schulz
Le Tue, 05 Apr 2011 10:53:47 +0200,
pierre choffardet pierre.choffar...@free.fr a écrit :

 Le 05/04/2011 09:42, Kürti László a écrit :
  Hi All,
 
  Sorry for this off topic but this is serious
  http://www.computerworld.com/s/article/print/9215419/EC_enters_talks_with_Microsoft_for_new_licenses?taxonomyName=IT+in+GovernmenttaxonomyId=13
 
  If this come true than we (LibreOffice an other FLOSS products)
  will be down and out, buried by dust for ever, governments do not
  need better excuse than this.
 
  Please make your action today:
  blog about, send a mail to your member of EP, tell the local media
 
  Thx
  Laszlo
 
  --
  Kürti László
  Open SKM Agency Kft.
  1024 Budapest Kút u. 5
  www.openskm.com
  kurti.las...@openskm.com
  (+36-1)-788-6556
 
 
 *April 1, 2011
 
No it's not an April fools' day, unfortunately. The article has been
published that day but there were others before and after.

best,
Charles.

 
 *
 


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[tdf-discuss] Fwd: EC enter talk with Microsoft about licenses

2011-04-05 Thread Kürti László
Dear All, 

I was asking for verification about the news in subject. 
Please find below. 
I'm sorry to say but this is true :( 

Laszlo 


- Forwarded Message - 
From: Jennifer Baker j...@figure8media.com 
To: Kürti László kurti.las...@openskm.com 
Sent: Tuesday, April 5, 2011 11:14:19 AM 
Subject: Re: EC enter talk with Microsoft about licenses 

Hi, I'm not sure why Computerworld is showing the date as April 1. The article 
was first published on March 23 and is certainly not an April fool's joke. I 
hope if I was to write one, it would be a lot funnier! 

Best regards 

Jennifer 
Jennifer Baker
Brussels Correspondent
+32 (0)487 55 13 13

Writing for IDG News Service, the internal newswire for IDG, serving magazines 
such as PC Advisor, PC World, ComputerWorld, CIO and MacWorld UK. 

Reporting and interviewing for www.VIEUWS.eu a Belgian-owned digital forum for 
EU debate. 
On 05/04/2011 11:08, Kürti László wrote: 


Dear Jennifer, 

I'm writing to you in order for asking verification of one of your article 
published in Computerworld.com at 1 of April. 
http://www.computerworld.com/s/article/print/9215419/EC_enters_talks_with_Microsoft_for_new_licenses?taxonomyName=IT+in+GovernmenttaxonomyId=13
 

Please verify that this is a real news and not an April joke. 

Thanks and 
best regards 
Laszlo 

-- 
Kürti László 
Open SKM Agency Kft. 
1024 Budapest Kút u. 5 
www.openskm.com 
kurti.las...@openskm.com 
(+36-1)-788-6556 

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Re: [tdf-discuss] European Commitee enter talks with MS licences, Please make your action today against it.

2011-04-05 Thread Ian Lynch
The commission is committed to getting value for money and negotiates on
behalf of all the E.U. institutions, agencies and other bodies - 42 in all.
Representing such a large number allows us to drive costs down and we will
drive a hard bargain.

How hard a bargain can they drive when the vendor knows they are not serious
about using anything else and that they are already massively locked-in?

To be fair, they are locked-in and they have to continue business and they
are on stuff that will soon not be supported. I doubt there is much
practical alternative but given the situation they should have a strategy so
that in 3 years time when they agreements come up for renewal they are in a
much stronger position. I think we should be a little more intelligent about
lobbying MEPs. Say we understand the problem but they really need a strategy
to get out of it and we are willing to help. eg Set up an EU funded project
to identify where easy transition is possible and where it is difficult. Set
the budget for this project at 10% of the fees they will pay MS on the
rationale that the possibility of transition will at least lower the costs
at the next negotiation by 10%. If some administrations are easy to migrate
do these even if they have had the licenses paid to demonstrate that you are
serious.  We can provide low cost training and certification to support the
strategy.


2011/4/5 pierre choffardet pierre.choffar...@free.fr

 Le 05/04/2011 09:42, Kürti László a écrit :

  Hi All,

 Sorry for this off topic but this is serious

 http://www.computerworld.com/s/article/print/9215419/EC_enters_talks_with_Microsoft_for_new_licenses?taxonomyName=IT+in+GovernmenttaxonomyId=13

 If this come true than we (LibreOffice an other FLOSS products) will be
 down and out, buried by dust for ever, governments do not need better excuse
 than this.

 Please make your action today:
 blog about, send a mail to your member of EP, tell the local media

 Thx
 Laszlo

 --
 Kürti László
 Open SKM Agency Kft.
 1024 Budapest Kút u. 5
 www.openskm.com
 kurti.las...@openskm.com
 (+36-1)-788-6556


  *April 1, 2011



 *

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Re: [tdf-discuss] European Commitee enter talks with MS licences, Please make your action today against it.

2011-04-05 Thread Kürti László
Charles,

I was asking the European members personally! to take something against it.
We here in Hungary spent the last 5 years with lobbying for only to let the 
FLOSS into the public sector. Earlier it was not possible. We had some positive 
results 'cause we could refer the EU policies.
But if the EC don't give ...t what can I say?
I tell you, nothing!
And really all the national governments will be more than happy to find an 
excuse not to do anything for interoperability, for standardization and for 
freedom.


If we?, you? (TDF) have the will and members stand behind this case than we 
have a chance.

Yes we must act an intelligent way but first of all we must act.

Laszlo

- Original Message -
From: Charles-H. Schulz charles.sch...@documentfoundation.org
To: discuss@documentfoundation.org
Sent: Tuesday, April 5, 2011 11:16:58 AM
Subject: Re: [tdf-discuss] European Commitee enter talks with MS licences,  
Please make your action today against it.

Hello Laszlo,


Le Tue, 5 Apr 2011 09:42:10 +0200 (CEST),
Kürti László kurti.las...@openskm.com a écrit :

 Hi All,
 
 Sorry for this off topic but this is serious
 http://www.computerworld.com/s/article/print/9215419/EC_enters_talks_with_Microsoft_for_new_licenses?taxonomyName=IT+in+GovernmenttaxonomyId=13
 
 If this come true than we (LibreOffice an other FLOSS products) will
 be down and out, buried by dust for ever, governments do not need
 better excuse than this.
 
 Please make your action today:
 blog about, send a mail to your member of EP, tell the local media


I would not be as pessimistic as you are, the EC is unfortunately a
MS shop, but there is certainly ground to protest; I'd suggest you use
other, more focused initiatives than this list to take action:
http://interopwikiproject.com/public-procurement:ec-pushes-ahead-with-windows-7-migration

Best,
Charles.

 
 Thx
 Laszlo
 
 --
 Kürti László
 Open SKM Agency Kft.
 1024 Budapest Kút u. 5
 www.openskm.com
 kurti.las...@openskm.com
 (+36-1)-788-6556
 
 


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Re: [tdf-discuss] European Commitee enter talks with MS licences, Please make your action today against it.

2011-04-05 Thread Mike Hall
I think we also need to examine some of the reasons behind the 
reluctance. I've made this particular point before, but I don't think 
its significance has been accepted by the OOo/LibO community.


It's hardly possible to use LibO seriously without soon running into a 
serious bug. I'm sure we all have our own pet problems and have found a 
way around them or have simply accepted them. The difficult is that for 
the 'normal' end user, the support cost of just one of those incidents 
is likely to exceed the MSO licence cost. Similar kinds of problems do 
of course occur with MSO, but my experience in a very large 
international where I was in a place to see the problems is that they 
are very very much rarer. Until we put our house in order and deliver a 
product free of the majority of bugs, for most pragmatists the obvious 
simplest and cheapest solution is bound to remain MSO. Thus, whatever 
the protests and lobbying, the bureaucracy will find a way of justifying 
that choice. From my observations, the quality of OOo has in practice 
been getting worse rather than better with each succeeding release. It's 
too early to say for LibO, but I do not see that concentrated 
determination to address the totality of bugs which would be necessary 
to make things right.


Mike

On 05/04/2011 11:22, Kürti László wrote:

Charles,

I was asking the European members personally! to take something against it.
We here in Hungary spent the last 5 years with lobbying for only to let the 
FLOSS into the public sector. Earlier it was not possible. We had some positive 
results 'cause we could refer the EU policies.
But if the EC don't give ...t what can I say?
I tell you, nothing!
And really all the national governments will be more than happy to find an 
excuse not to do anything for interoperability, for standardization and for 
freedom.


If we?, you? (TDF) have the will and members stand behind this case than we 
have a chance.

Yes we must act an intelligent way but first of all we must act.

Laszlo

- Original Message -
From: Charles-H. Schulzcharles.sch...@documentfoundation.org
To: discuss@documentfoundation.org
Sent: Tuesday, April 5, 2011 11:16:58 AM
Subject: Re: [tdf-discuss] European Commitee enter talks with MS licences,  
Please make your action today against it.

Hello Laszlo,


Le Tue, 5 Apr 2011 09:42:10 +0200 (CEST),
Kürti Lászlókurti.las...@openskm.com  a écrit :


Hi All,

Sorry for this off topic but this is serious
http://www.computerworld.com/s/article/print/9215419/EC_enters_talks_with_Microsoft_for_new_licenses?taxonomyName=IT+in+GovernmenttaxonomyId=13

If this come true than we (LibreOffice an other FLOSS products) will
be down and out, buried by dust for ever, governments do not need
better excuse than this.

Please make your action today:
blog about, send a mail to your member of EP, tell the local media



I would not be as pessimistic as you are, the EC is unfortunately a
MS shop, but there is certainly ground to protest; I'd suggest you use
other, more focused initiatives than this list to take action:
http://interopwikiproject.com/public-procurement:ec-pushes-ahead-with-windows-7-migration

Best,
Charles.



Thx
Laszlo

--
Kürti László
Open SKM Agency Kft.
1024 Budapest Kút u. 5
www.openskm.com
kurti.las...@openskm.com
(+36-1)-788-6556








--
Mike Hall
www.onepoyle.net


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Re: [tdf-discuss] European Commitee enter talks with MS licences, Please make your action today against it.

2011-04-05 Thread Kürti László
Mike,
I just couldn't be more different than you.
You are seriously misunderstand the whole problem. This is not about bugs. This 
is about standardization, this is about the question of freedom vs slavery.

Anyway we as a company (although not a big one) using OpenOffice.org 
exclusively for 5 years. We are communicating the whole world (IT and not IT 
companies, European and Hungarian Public Institution, we have US and UK 
business partners) and during this 5 year we never (let me say NEVER!) 
experienced any blocking bug. Even with docx, xlsx format could be read and 
written by OO.o or LibO (or at least a workaround can be find).

And let me remind you that EC is not spending it's own money but mine and 
yours! And the minimum level is make the whole process open and transparent.

So this is not about bugs, but policy, future and a livable life.

Best,
Laszlo

--
Kürti László
Open SKM Agency Kft.
1024 Budapest Kút u. 5
www.openskm.com
kurti.las...@openskm.com
(+36-1)-788-6556

- Original Message -
From: Mike Hall mike.h...@onepoyle.net
To: discuss@documentfoundation.org
Sent: Tuesday, April 5, 2011 12:45:28 PM
Subject: Re: [tdf-discuss] European Commitee enter talks with MS licences,  
Please make your action today against it.

I think we also need to examine some of the reasons behind the 
reluctance. I've made this particular point before, but I don't think 
its significance has been accepted by the OOo/LibO community.

It's hardly possible to use LibO seriously without soon running into a 
serious bug. I'm sure we all have our own pet problems and have found a 
way around them or have simply accepted them. The difficult is that for 
the 'normal' end user, the support cost of just one of those incidents 
is likely to exceed the MSO licence cost. Similar kinds of problems do 
of course occur with MSO, but my experience in a very large 
international where I was in a place to see the problems is that they 
are very very much rarer. Until we put our house in order and deliver a 
product free of the majority of bugs, for most pragmatists the obvious 
simplest and cheapest solution is bound to remain MSO. Thus, whatever 
the protests and lobbying, the bureaucracy will find a way of justifying 
that choice. From my observations, the quality of OOo has in practice 
been getting worse rather than better with each succeeding release. It's 
too early to say for LibO, but I do not see that concentrated 
determination to address the totality of bugs which would be necessary 
to make things right.

Mike

On 05/04/2011 11:22, Kürti László wrote:
 Charles,

 I was asking the European members personally! to take something against it.
 We here in Hungary spent the last 5 years with lobbying for only to let the 
 FLOSS into the public sector. Earlier it was not possible. We had some 
 positive results 'cause we could refer the EU policies.
 But if the EC don't give ...t what can I say?
 I tell you, nothing!
 And really all the national governments will be more than happy to find an 
 excuse not to do anything for interoperability, for standardization and for 
 freedom.


 If we?, you? (TDF) have the will and members stand behind this case than we 
 have a chance.

 Yes we must act an intelligent way but first of all we must act.

 Laszlo

 - Original Message -
 From: Charles-H. Schulzcharles.sch...@documentfoundation.org
 To: discuss@documentfoundation.org
 Sent: Tuesday, April 5, 2011 11:16:58 AM
 Subject: Re: [tdf-discuss] European Commitee enter talks with MS licences,
 Please make your action today against it.

 Hello Laszlo,


 Le Tue, 5 Apr 2011 09:42:10 +0200 (CEST),
 Kürti Lászlókurti.las...@openskm.com  a écrit :

 Hi All,

 Sorry for this off topic but this is serious
 http://www.computerworld.com/s/article/print/9215419/EC_enters_talks_with_Microsoft_for_new_licenses?taxonomyName=IT+in+GovernmenttaxonomyId=13

 If this come true than we (LibreOffice an other FLOSS products) will
 be down and out, buried by dust for ever, governments do not need
 better excuse than this.

 Please make your action today:
 blog about, send a mail to your member of EP, tell the local media


 I would not be as pessimistic as you are, the EC is unfortunately a
 MS shop, but there is certainly ground to protest; I'd suggest you use
 other, more focused initiatives than this list to take action:
 http://interopwikiproject.com/public-procurement:ec-pushes-ahead-with-windows-7-migration

 Best,
 Charles.


 Thx
 Laszlo

 --
 Kürti László
 Open SKM Agency Kft.
 1024 Budapest Kút u. 5
 www.openskm.com
 kurti.las...@openskm.com
 (+36-1)-788-6556






-- 
Mike Hall
www.onepoyle.net


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Re: [tdf-discuss] European Commitee enter talks with MS licences, Please make your action today against it.

2011-04-05 Thread Mike Hall

On 05/04/2011 12:11, Kürti László wrote:

Even with docx, xlsx format could be read and written by OO.o or LibO (or at 
least a workaround can be find).

Laslo,
Don't get me wrong, I entirely agree with all your sentiments. 
Unfortunately, in practice the description of the situation I gave will 
dominate. The quote from your email above seems to confirm that even 
your company has experienced significant end user support issues. I just 
wish it were different.


--
Mike Hall
www.onepoyle.net


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Re: [tdf-discuss] European Commitee enter talks with MS licences, Please make your action today against it.

2011-04-05 Thread Kürti László
Mike,
Have you ever tried to work with MS office? Have you ever made a doc longer 
than 10 pages? How many times you had to reedit those MS docs? Just about every 
time you opened it in a different PC.

Pls don't get me wrong, but MS office works just as OO.o or LibO.
And this is not the case, but please let yourself off the hook of MS FUDs.
:)

Laszlo


- Original Message -
From: Mike Hall mike.h...@onepoyle.net
To: discuss@documentfoundation.org
Sent: Tuesday, April 5, 2011 1:21:03 PM
Subject: Re: [tdf-discuss] European Commitee enter talks with MS licences,  
Please make your action today against it.

On 05/04/2011 12:11, Kürti László wrote:
 Even with docx, xlsx format could be read and written by OO.o or LibO (or at 
 least a workaround can be find).
Laslo,
Don't get me wrong, I entirely agree with all your sentiments. 
Unfortunately, in practice the description of the situation I gave will 
dominate. The quote from your email above seems to confirm that even 
your company has experienced significant end user support issues. I just 
wish it were different.

-- 
Mike Hall
www.onepoyle.net


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Re: [tdf-discuss] European Commitee enter talks with MS licences, Please make your action today against it.

2011-04-05 Thread Charles-H. Schulz
Laszlo,

It is not up to TDF to do something, but we have to act, each of us,
individually and collectively to make sure we get results .

Best,
Charles. 


Le Tue, 5 Apr 2011 12:22:24 +0200 (CEST),
Kürti László kurti.las...@openskm.com a écrit :

 Charles,
 
 I was asking the European members personally! to take something
 against it. We here in Hungary spent the last 5 years with lobbying
 for only to let the FLOSS into the public sector. Earlier it was not
 possible. We had some positive results 'cause we could refer the EU
 policies. But if the EC don't give ...t what can I say? I tell you,
 nothing! And really all the national governments will be more than
 happy to find an excuse not to do anything for interoperability, for
 standardization and for freedom.
 
 
 If we?, you? (TDF) have the will and members stand behind this case
 than we have a chance.
 
 Yes we must act an intelligent way but first of all we must act.
 
 Laszlo
 
 - Original Message -
 From: Charles-H. Schulz charles.sch...@documentfoundation.org
 To: discuss@documentfoundation.org
 Sent: Tuesday, April 5, 2011 11:16:58 AM
 Subject: Re: [tdf-discuss] European Commitee enter talks with MS
 licences, Please make your action today against it.
 
 Hello Laszlo,
 
 
 Le Tue, 5 Apr 2011 09:42:10 +0200 (CEST),
 Kürti László kurti.las...@openskm.com a écrit :
 
  Hi All,
  
  Sorry for this off topic but this is serious
  http://www.computerworld.com/s/article/print/9215419/EC_enters_talks_with_Microsoft_for_new_licenses?taxonomyName=IT+in+GovernmenttaxonomyId=13
  
  If this come true than we (LibreOffice an other FLOSS products) will
  be down and out, buried by dust for ever, governments do not need
  better excuse than this.
  
  Please make your action today:
  blog about, send a mail to your member of EP, tell the local media
 
 
 I would not be as pessimistic as you are, the EC is unfortunately a
 MS shop, but there is certainly ground to protest; I'd suggest you use
 other, more focused initiatives than this list to take action:
 http://interopwikiproject.com/public-procurement:ec-pushes-ahead-with-windows-7-migration
 
 Best,
 Charles.
 
  
  Thx
  Laszlo
  
  --
  Kürti László
  Open SKM Agency Kft.
  1024 Budapest Kút u. 5
  www.openskm.com
  kurti.las...@openskm.com
  (+36-1)-788-6556
  
  
 
 



-- 
Charles-H. Schulz
Membre du Comité exécutif
The Document Foundation.

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Re: [tdf-discuss] European Commitee enter talks with MS licences, Please make your action today against it.

2011-04-05 Thread Mike Hall

Laszlo,
I worked for perhaps 15 years with various versions of MSO as both a 
power user and as a senior manager with responsibility, inter alia, for 
MSO support. I met all the senior international people at the time, from 
MS and many other suppliers. During that time, whether with short or 
long documents, I personally came across only 2 instances of genuine MSO 
bugs.


Since retirement 16 years or so ago, I have been almost exclusively 
using and promoting OOo/LibO. I know what some of the technical 
advantages are, and I appreciate them. However, each time I start a 
major new activity or project, I run into a major deficiency or bug 
which has typically taken me a day or more's work to understand, write 
bug reports and work out how to get round. Most of those bugs are still 
unfixed. This kind of 'wasted' effort simply does not occur with MSO, or 
at least it didn't to me, nor did I hear complaints of that kind from 
the thousands of end users I was to some degree responsible for 
internationally.


In my professional opinion and with the maximum regret, I do not believe 
that OOo/LibO has a product offering of adequate quality to be 
cost-effective in a high-cost labour economy. The support costs are just 
far too high. Thus, it is my considered though painful conclusion that 
the majority of IT managers in those economies would correctly judge MSO 
to be the better option. As I said, I wish it were different, but it is 
not. We can lobby and protest as much as we like, but in my opinion 
there is absolutely no chance of extensive corporate or governmental 
adoption in Western economies until the product is of comparable quality 
to MSO, by which I primarily mean an absence of bugs.


Mike

On 05/04/2011 12:37, Kürti László wrote:

Mike,
Have you ever tried to work with MS office? Have you ever made a doc longer 
than 10 pages? How many times you had to reedit those MS docs? Just about every 
time you opened it in a different PC.

Pls don't get me wrong, but MS office works just as OO.o or LibO.
And this is not the case, but please let yourself off the hook of MS FUDs.
:)

Laszlo


- Original Message -
From: Mike Hallmike.h...@onepoyle.net
To: discuss@documentfoundation.org
Sent: Tuesday, April 5, 2011 1:21:03 PM
Subject: Re: [tdf-discuss] European Commitee enter talks with MS licences,  
Please make your action today against it.

On 05/04/2011 12:11, Kürti László wrote:

Even with docx, xlsx format could be read and written by OO.o or LibO (or at 
least a workaround can be find).

Laslo,
Don't get me wrong, I entirely agree with all your sentiments.
Unfortunately, in practice the description of the situation I gave will
dominate. The quote from your email above seems to confirm that even
your company has experienced significant end user support issues. I just
wish it were different.




--
Mike Hall
www.onepoyle.net


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Re: [tdf-discuss] European Commitee enter talks with MS licences, Please make your action today against it.

2011-04-05 Thread Charles-H. Schulz
Hello Mike 
(since we're all top posting in this thread)...

To claim that MS Office is devoid of bugs is somewhat extravagant.
There have been several versions of MS Office that were plagued with
bugs; people complained but the products continued their roll-out. I
don't think MSOffice dominance can be attributed to a better quality
than OOo/LibO or any other contender, but to a specific framing of
the market environment better known as a monopoly. As someone who has
spent over 10 years analyzing competition in IT I can tell you most
governments are prone to external pressure and lobbying. Choice of one
office suite over another is decided almost never on quality, but on
price, peer-pressure, business advantage, personal ties and favours,
and more often than not, laziness and fear of the unknown. 

This being said, LibreOffice does have bugs -just like any other
software- and we need to tackle them, so let me invite everyone here to
report bugs on our bug tracker, and if possible to propose a fix;
we'll deal with more bugs better and faster :-)

Best,
Charles. 


Le Tue, 05 Apr 2011 15:56:11 +0100,
Mike Hall mike.h...@onepoyle.net a écrit :

 Laszlo,
 I worked for perhaps 15 years with various versions of MSO as both a 
 power user and as a senior manager with responsibility, inter alia,
 for MSO support. I met all the senior international people at the
 time, from MS and many other suppliers. During that time, whether
 with short or long documents, I personally came across only 2
 instances of genuine MSO bugs.
 
 Since retirement 16 years or so ago, I have been almost exclusively 
 using and promoting OOo/LibO. I know what some of the technical 
 advantages are, and I appreciate them. However, each time I start a 
 major new activity or project, I run into a major deficiency or bug 
 which has typically taken me a day or more's work to understand,
 write bug reports and work out how to get round. Most of those bugs
 are still unfixed. This kind of 'wasted' effort simply does not occur
 with MSO, or at least it didn't to me, nor did I hear complaints of
 that kind from the thousands of end users I was to some degree
 responsible for internationally.
 
 In my professional opinion and with the maximum regret, I do not
 believe that OOo/LibO has a product offering of adequate quality to
 be cost-effective in a high-cost labour economy. The support costs
 are just far too high. Thus, it is my considered though painful
 conclusion that the majority of IT managers in those economies would
 correctly judge MSO to be the better option. As I said, I wish it
 were different, but it is not. We can lobby and protest as much as we
 like, but in my opinion there is absolutely no chance of extensive
 corporate or governmental adoption in Western economies until the
 product is of comparable quality to MSO, by which I primarily mean an
 absence of bugs.
 
 Mike
 
 On 05/04/2011 12:37, Kürti László wrote:
  Mike,
  Have you ever tried to work with MS office? Have you ever made a
  doc longer than 10 pages? How many times you had to reedit those MS
  docs? Just about every time you opened it in a different PC.
 
  Pls don't get me wrong, but MS office works just as OO.o or LibO.
  And this is not the case, but please let yourself off the hook of
  MS FUDs. :)
 
  Laszlo
 
 
  - Original Message -
  From: Mike Hallmike.h...@onepoyle.net
  To: discuss@documentfoundation.org
  Sent: Tuesday, April 5, 2011 1:21:03 PM
  Subject: Re: [tdf-discuss] European Commitee enter talks with MS
  licences,   Please make your action today against it.
 
  On 05/04/2011 12:11, Kürti László wrote:
  Even with docx, xlsx format could be read and written by OO.o or
  LibO (or at least a workaround can be find).
  Laslo,
  Don't get me wrong, I entirely agree with all your sentiments.
  Unfortunately, in practice the description of the situation I gave
  will dominate. The quote from your email above seems to confirm
  that even your company has experienced significant end user support
  issues. I just wish it were different.
 
 
 



-- 
Charles-H. Schulz
Membre du Comité exécutif
The Document Foundation.

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Re: [tdf-discuss] European Commitee enter talks with MS licences, Please make your action today against it.

2011-04-05 Thread Mike Hall

Charles,
I think an appreciation of this point is absolutely crucial to a 
successful product, which is why I bang on about it. And I'm only 
faithfully recording my own experience.


Unfortunately there is a difference in quality, which implicitly you 
seem to recognise. Yes, it's true that there have been several poor MSO 
releases, but in a large organisation those are not normally deployed on 
the corporate desktop until the problems are fixed. MS does eventually 
retreat on its silly ideas and there are, to all intents and purposes, 
almost bug free MSO versions so far as the vast majority of end users 
are concerned. This isn't the case with OOo/LibO - there has never been 
a release of such a quality that support costs could be contained at a 
realistic level. I wish there were and I can fully understand why this 
community would be very inclined to argue black is white here. Further, 
it's pretty frustrating to report bugs and find that they aren't fixed 
within a reasonable period. I don't think you would deny that that is a 
fairly common experience and complaint from OOo/LibO users. I see that 
on many bug reports.


My perception and experience of the choice of application software in 
large organisation is that it is much more rational and hard-headed than 
you imply. The main cost is not the licence, for which in any case large 
organisations generally pay very little per desktop. It's user support 
that is costly, ie overall cost of ownership.


Mike

On 05/04/2011 16:52, Charles-H. Schulz wrote:

Hello Mike
(since we're all top posting in this thread)...

To claim that MS Office is devoid of bugs is somewhat extravagant.
There have been several versions of MS Office that were plagued with
bugs; people complained but the products continued their roll-out. I
don't think MSOffice dominance can be attributed to a better quality
than OOo/LibO or any other contender, but to a specific framing of
the market environment better known as a monopoly. As someone who has
spent over 10 years analyzing competition in IT I can tell you most
governments are prone to external pressure and lobbying. Choice of one
office suite over another is decided almost never on quality, but on
price, peer-pressure, business advantage, personal ties and favours,
and more often than not, laziness and fear of the unknown.

This being said, LibreOffice does have bugs -just like any other
software- and we need to tackle them, so let me invite everyone here to
report bugs on our bug tracker, and if possible to propose a fix;
we'll deal with more bugs better and faster :-)

Best,
Charles.


Le Tue, 05 Apr 2011 15:56:11 +0100,
Mike Hallmike.h...@onepoyle.net  a écrit :


Laszlo,
I worked for perhaps 15 years with various versions of MSO as both a
power user and as a senior manager with responsibility, inter alia,
for MSO support. I met all the senior international people at the
time, from MS and many other suppliers. During that time, whether
with short or long documents, I personally came across only 2
instances of genuine MSO bugs.

Since retirement 16 years or so ago, I have been almost exclusively
using and promoting OOo/LibO. I know what some of the technical
advantages are, and I appreciate them. However, each time I start a
major new activity or project, I run into a major deficiency or bug
which has typically taken me a day or more's work to understand,
write bug reports and work out how to get round. Most of those bugs
are still unfixed. This kind of 'wasted' effort simply does not occur
with MSO, or at least it didn't to me, nor did I hear complaints of
that kind from the thousands of end users I was to some degree
responsible for internationally.

In my professional opinion and with the maximum regret, I do not
believe that OOo/LibO has a product offering of adequate quality to
be cost-effective in a high-cost labour economy. The support costs
are just far too high. Thus, it is my considered though painful
conclusion that the majority of IT managers in those economies would
correctly judge MSO to be the better option. As I said, I wish it
were different, but it is not. We can lobby and protest as much as we
like, but in my opinion there is absolutely no chance of extensive
corporate or governmental adoption in Western economies until the
product is of comparable quality to MSO, by which I primarily mean an
absence of bugs.

Mike

On 05/04/2011 12:37, Kürti László wrote:

Mike,
Have you ever tried to work with MS office? Have you ever made a
doc longer than 10 pages? How many times you had to reedit those MS
docs? Just about every time you opened it in a different PC.

Pls don't get me wrong, but MS office works just as OO.o or LibO.
And this is not the case, but please let yourself off the hook of
MS FUDs. :)

Laszlo


- Original Message -
From: Mike Hallmike.h...@onepoyle.net
To: discuss@documentfoundation.org
Sent: Tuesday, April 5, 2011 1:21:03 PM
Subject: Re: [tdf-discuss] European Commitee enter talks 

Re: [tdf-discuss] European Commitee enter talks with MS licences, Please make your action today against it.

2011-04-05 Thread M. Fioretti
On Tue, Apr 05, 2011 18:12:34 PM +0100, Mike Hall
(mike.h...@onepoyle.net) wrote:

 The main cost is not the licence, for which in any case large
 organisations generally pay very little per desktop. It's user
 support that is costly, ie overall cost of ownership.

Mike,

I have a question about this that is very likely off topic, so feel
free to answer off list: in your experience, how much of these user
support costs for office suites depends on the fact that many people
use those office suites (MSO, LibO, OOo doesn't make any difference)
in a simply stupid way because they don't know better?

Example #1: I had a boss years ago that center-justified and numbered
MANUALLY (redoing the numbers by hand when he added or removed
text...) paragraph titles in FrameMaker

Example #2: one thing said at OOoCon 2010 about the Munich switch to
OOo was that they found LOTS of macros in official documents that
weren't ported or rewritten, NOT because it was too difficult, but
simply because they were USELESS period: people had just blindly
pasted them from other files or (I guess) inserted new ones just to
show off that they were advanced users.

Marco

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how software is used *around* you:  http://mfioretti.com/node/129

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Re: [tdf-discuss] European Commitee enter talks with MS licences, Please make your action today against it.

2011-04-05 Thread Ian Lynch
On 5 April 2011 15:56, Mike Hall mike.h...@onepoyle.net wrote:

 Laszlo,
 I worked for perhaps 15 years with various versions of MSO as both a power
 user and as a senior manager with responsibility, inter alia, for MSO
 support. I met all the senior international people at the time, from MS and
 many other suppliers. During that time, whether with short or long
 documents, I personally came across only 2 instances of genuine MSO bugs.

 Since retirement 16 years or so ago, I have been almost exclusively using
 and promoting OOo/LibO. I know what some of the technical advantages are,
 and I appreciate them. However, each time I start a major new activity or
 project, I run into a major deficiency or bug which has typically taken me a
 day or more's work to understand, write bug reports and work out how to get
 round. Most of those bugs are still unfixed. This kind of 'wasted' effort
 simply does not occur with MSO, or at least it didn't to me, nor did I hear
 complaints of that kind from the thousands of end users I was to some degree
 responsible for internationally.

 In my professional opinion and with the maximum regret, I do not believe
 that OOo/LibO has a product offering of adequate quality to be
 cost-effective in a high-cost labour economy. The support costs are just far
 too high. Thus, it is my considered though painful conclusion that the
 majority of IT managers in those economies would correctly judge MSO to be
 the better option. As I said, I wish it were different, but it is not. We
 can lobby and protest as much as we like, but in my opinion there is
 absolutely no chance of extensive corporate or governmental adoption in
 Western economies until the product is of comparable quality to MSO, by
 which I primarily mean an absence of bugs.


I rather think that depends on what the nature of the use is. Here, we use
FOSS exclusively. We are a small business but heavily ICT dependent. I can't
recall any circumstances where a bug in OOo has wasted a lot of time. In
fact mostly we use Google's spreadsheet for sharing and put WP type stuff
directly into web pages but I just published a book and previously a
professional manual using OOo and Inkscape without any significant problems.
I can see that some specialist power users will have more problems
particularly if they are locked into VB and other MSO dependencies and I
would have though that was a much more serious consideration than bugs.


 Mike


 On 05/04/2011 12:37, Kürti László wrote:

 Mike,
 Have you ever tried to work with MS office? Have you ever made a doc
 longer than 10 pages? How many times you had to reedit those MS docs? Just
 about every time you opened it in a different PC.

 Pls don't get me wrong, but MS office works just as OO.o or LibO.
 And this is not the case, but please let yourself off the hook of MS FUDs.
 :)

 Laszlo


 - Original Message -
 From: Mike Hallmike.h...@onepoyle.net
 To: discuss@documentfoundation.org
 Sent: Tuesday, April 5, 2011 1:21:03 PM
 Subject: Re: [tdf-discuss] European Commitee enter talks with MS licences,
  Please make your action today against it.

 On 05/04/2011 12:11, Kürti László wrote:

 Even with docx, xlsx format could be read and written by OO.o or LibO (or
 at least a workaround can be find).

 Laslo,
 Don't get me wrong, I entirely agree with all your sentiments.
 Unfortunately, in practice the description of the situation I gave will
 dominate. The quote from your email above seems to confirm that even
 your company has experienced significant end user support issues. I just
 wish it were different.



 --
 Mike Hall
 www.onepoyle.net


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Re: [tdf-discuss] European Commitee enter talks with MS licences, Please make your action today against it.

2011-04-05 Thread Steve Edmonds

All.
I tend to agree with Mike on many aspects.
We use 12 instances of LO in our business and I support more privately.
I inter-react with an educational institution and others predominantly 
MO, our business is mainly LO.


For a corporation or large entity to adopt LO it must be able to 
transfer MO docs well.
I find that probably 90% of MO docs I receive don't open in LO without 
need of reformatting, a corporation could not tolerate this. I found 
that LO does not time save (auto backup) .docs, a corporation would not 
tolerate that.


LO development is going great, but to be considered for corporate/large 
organisation environments some consideration of what is stopping LO 
adoption is required.
These are not show stoppers but a different emphasis on development and 
bug fixing. May be this is not the interest of developers and may be 
corporate environment is not the future of LO.


I have seen some discussion regarding the mapping out of the future of 
LO, LO design and developer focus. May be it is a good discussion to 
have soon.


steve

On 6/04/11 5:12 AM, Mike Hall wrote:

Charles,
I think an appreciation of this point is absolutely crucial to a 
successful product, which is why I bang on about it. And I'm only 
faithfully recording my own experience.


Unfortunately there is a difference in quality, which implicitly you 
seem to recognise. Yes, it's true that there have been several poor 
MSO releases, but in a large organisation those are not normally 
deployed on the corporate desktop until the problems are fixed. MS 
does eventually retreat on its silly ideas and there are, to all 
intents and purposes, almost bug free MSO versions so far as the vast 
majority of end users are concerned. This isn't the case with OOo/LibO 
- there has never been a release of such a quality that support costs 
could be contained at a realistic level. I wish there were and I can 
fully understand why this community would be very inclined to argue 
black is white here. Further, it's pretty frustrating to report bugs 
and find that they aren't fixed within a reasonable period. I don't 
think you would deny that that is a fairly common experience and 
complaint from OOo/LibO users. I see that on many bug reports.


My perception and experience of the choice of application software in 
large organisation is that it is much more rational and hard-headed 
than you imply. The main cost is not the licence, for which in any 
case large organisations generally pay very little per desktop. It's 
user support that is costly, ie overall cost of ownership.


Mike

On 05/04/2011 16:52, Charles-H. Schulz wrote:

Hello Mike
(since we're all top posting in this thread)...

To claim that MS Office is devoid of bugs is somewhat extravagant.
There have been several versions of MS Office that were plagued with
bugs; people complained but the products continued their roll-out. I
don't think MSOffice dominance can be attributed to a better quality
than OOo/LibO or any other contender, but to a specific framing of
the market environment better known as a monopoly. As someone who has
spent over 10 years analyzing competition in IT I can tell you most
governments are prone to external pressure and lobbying. Choice of one
office suite over another is decided almost never on quality, but on
price, peer-pressure, business advantage, personal ties and favours,
and more often than not, laziness and fear of the unknown.

This being said, LibreOffice does have bugs -just like any other
software- and we need to tackle them, so let me invite everyone here to
report bugs on our bug tracker, and if possible to propose a fix;
we'll deal with more bugs better and faster :-)

Best,
Charles.


Le Tue, 05 Apr 2011 15:56:11 +0100,
Mike Hallmike.h...@onepoyle.net  a écrit :


Laszlo,
I worked for perhaps 15 years with various versions of MSO as both a
power user and as a senior manager with responsibility, inter alia,
for MSO support. I met all the senior international people at the
time, from MS and many other suppliers. During that time, whether
with short or long documents, I personally came across only 2
instances of genuine MSO bugs.

Since retirement 16 years or so ago, I have been almost exclusively
using and promoting OOo/LibO. I know what some of the technical
advantages are, and I appreciate them. However, each time I start a
major new activity or project, I run into a major deficiency or bug
which has typically taken me a day or more's work to understand,
write bug reports and work out how to get round. Most of those bugs
are still unfixed. This kind of 'wasted' effort simply does not occur
with MSO, or at least it didn't to me, nor did I hear complaints of
that kind from the thousands of end users I was to some degree
responsible for internationally.

In my professional opinion and with the maximum regret, I do not
believe that OOo/LibO has a product offering of adequate quality to
be cost-effective in a high-cost labour economy. The 

Re: [tdf-discuss] European Commitee enter talks with MS licences, Please make your action today against it.

2011-04-05 Thread Ercole Carpanetto
On 5 April 2011 20:17, M. Fioretti mfiore...@nexaima.net wrote:
 On Tue, Apr 05, 2011 18:12:34 PM +0100, Mike Hall
 (mike.h...@onepoyle.net) wrote:

 The main cost is not the licence, for which in any case large
 organisations generally pay very little per desktop. It's user
 support that is costly, ie overall cost of ownership.

 Mike,

 I have a question about this that is very likely off topic, so feel
 free to answer off list: in your experience, how much of these user
 support costs for office suites depends on the fact that many people
 use those office suites (MSO, LibO, OOo doesn't make any difference)
 in a simply stupid way because they don't know better?

 Example #1: I had a boss years ago that center-justified and numbered
 MANUALLY (redoing the numbers by hand when he added or removed
 text...) paragraph titles in FrameMaker

 Example #2: one thing said at OOoCon 2010 about the Munich switch to
 OOo was that they found LOTS of macros in official documents that
 weren't ported or rewritten, NOT because it was too difficult, but
 simply because they were USELESS period: people had just blindly
 pasted them from other files or (I guess) inserted new ones just to
 show off that they were advanced users.

 Marco

My 2 cents
I'm just working out a switchoff from MSO to LibreOffice  (not a big
switch: only15 seats). We are founding some lesser problems, mainly
due to wrong formatting (but this bring  problems even changing MSO
version) on really complex documents with thousands of rows and pivot
tables (I've just filed a bug related to datapilot), but nothing not
solvable with some little workaround.
The big troubles came with the slowness with big files (20-40MB of
spreadsheets opens in 6-8 seconds with MSO and near 30 secs with
libreoffice), but again this is not a problem (if you need to work on
a file of 80-100.000 lines probably wait 25 seconds is not a problem)
On the user side we don't find big troubles: they find the GUI really
similar to MSO 2003.
I can evaluate the time spent to test the various functions, do some
fix and a little training to the users for fix the problems in less
than 30 work hours: actually we make a  save immediatly (1500€ vs
4000€ of licenses), but also build a road for a future of freedom (in
3-4 years we probably will have to switch to a new version of MSO and
so spend again in licenses and probably have to reformat again the
documents)
E.
-- 
Freedom is nothing else but a chance to be better.
A.Camus

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Re: [tdf-discuss] European Commitee enter talks with MS licences, Please make your action today against it.

2011-04-05 Thread Ercole Carpanetto
On 5 April 2011 21:08, Steve Edmonds steve.edmo...@ptglobal.com wrote:
 All.
 I tend to agree with Mike on many aspects.
 We use 12 instances of LO in our business and I support more privately.
 I inter-react with an educational institution and others predominantly MO,
 our business is mainly LO.

 For a corporation or large entity to adopt LO it must be able to transfer MO
 docs well.
 I find that probably 90% of MO docs I receive don't open in LO without need
 of reformatting,

Before our switch we have the same problems with MO (we had a mixed
enviroment with MO  2003 and a couple of MO XP) receiving files with a
range from office 97 to 2007. I've found a better formatting aderence
now with libreoffice (but maybe is due to the type of documents we
use).

 a corporation could not tolerate this. I found that LO does
 not time save (auto backup) .docs, a corporation would not tolerate that.


LO do autosave, only it do it in a slight different way: I use OOO
(and LO now) since version the first version, and even if it crashes
I've never loose a single document.
E.
-- 
Freedom is nothing else but a chance to be better.
A.Camus

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Re: [tdf-discuss] European Commitee enter talks with MS licences, Please make your action today against it.

2011-04-05 Thread Mark Preston
Steve,

While I understand your points, and Mike's, I can't say I agree with
them particularly.

On one issue we do agree and it is perhaps something to be looked at
by the development team. That is the automatic timed save of documents
while worked on. It is the case that should you lose a working
document LibO or OoO will try to recover it next time it is started,
but it does not always work nor assure a copy is made of all
documents. As you say, that is not usually acceptable to businesses.

However, for the rest I disagree. I have heard the claim about files
from Microsoft Office needing to be changed in Open Office before but
only rarely seen it to be true with a word-processed document.

It is true that not all Powerpoint comes over to LibO accurately since
LibO does not have available all the features that PPT can guarantee
by being a closed and proprietary system. To me, this seems absolutely
inevitable and not a fault at all.

Similarly, I have heard about problems with Excel and especially the
way pivots and data handling operations are carried out but also with
rounding features to make the spreadsheets balance out. And yes,
there are differences - although for the rounding features I have
seen used are because there are technical errors with storage of some
numbers in Excel that have been widely discussed on the web. I have to
say that while I have seen that doing the same sort of thing to the
Calc GUI results in a different operation, it is not yet clear to me
whether the difference is the way that Calc is used or the way the
same operation is carried out. Perhaps you could give us details?

Most common of all though, is the complaint that my company macros
don't work. Frankly, I am sick to death of hearing this one! MS macros
are written in an MS language for MS features in an MS environment on
MS software. There is no way in *hell* and Open Source software can
pinch it, copy it, reverse engineer it, duplicate it in new code or
anything else. If the macros are any use, then rewrite the damn things!

On 05/04/2011 20:08, Steve Edmonds wrote:
 All.
 I tend to agree with Mike on many aspects.
 We use 12 instances of LO in our business and I support more privately.
 I inter-react with an educational institution and others predominantly
 MO, our business is mainly LO.
 
 For a corporation or large entity to adopt LO it must be able to
 transfer MO docs well.
 I find that probably 90% of MO docs I receive don't open in LO without
 need of reformatting, a corporation could not tolerate this. I found
 that LO does not time save (auto backup) .docs, a corporation would
 not tolerate that.
 
 LO development is going great, but to be considered for
 corporate/large organisation environments some consideration of what
 is stopping LO adoption is required.
 These are not show stoppers but a different emphasis on development
 and bug fixing. May be this is not the interest of developers and may
 be corporate environment is not the future of LO.
 
 I have seen some discussion regarding the mapping out of the future of
 LO, LO design and developer focus. May be it is a good discussion to
 have soon.
 
 steve
 
 On 6/04/11 5:12 AM, Mike Hall wrote:
 Charles,
 I think an appreciation of this point is absolutely crucial to a
 successful product, which is why I bang on about it. And I'm only
 faithfully recording my own experience.

 Unfortunately there is a difference in quality, which implicitly you
 seem to recognise. Yes, it's true that there have been several poor
 MSO releases, but in a large organisation those are not normally
 deployed on the corporate desktop until the problems are fixed. MS
 does eventually retreat on its silly ideas and there are, to all
 intents and purposes, almost bug free MSO versions so far as the
 vast majority of end users are concerned. This isn't the case with
 OOo/LibO - there has never been a release of such a quality that
 support costs could be contained at a realistic level. I wish there
 were and I can fully understand why this community would be very
 inclined to argue black is white here. Further, it's pretty
 frustrating to report bugs and find that they aren't fixed within a
 reasonable period. I don't think you would deny that that is a
 fairly common experience and complaint from OOo/LibO users. I see
 that on many bug reports.

 My perception and experience of the choice of application software
 in large organisation is that it is much more rational and
 hard-headed than you imply. The main cost is not the licence, for
 which in any case large organisations generally pay very little per
 desktop. It's user support that is costly, ie overall cost of
 ownership.

 Mike

 On 05/04/2011 16:52, Charles-H. Schulz wrote:
 Hello Mike
 (since we're all top posting in this thread)...

 To claim that MS Office is devoid of bugs is somewhat extravagant.
 There have been several versions of MS Office that were plagued with
 bugs; people complained but the products continued 

Re: [tdf-discuss] European Commitee enter talks with MS licences, Please make your action today against it.

2011-04-05 Thread Robert Derman

Mike Hall wrote:

Charles,
I think an appreciation of this point is absolutely crucial to a 
successful product, which is why I bang on about it. And I'm only 
faithfully recording my own experience.


Unfortunately there is a difference in quality, which implicitly you 
seem to recognise. Yes, it's true that there have been several poor 
MSO releases, but in a large organisation those are not normally 
deployed on the corporate desktop until the problems are fixed. MS 
does eventually retreat on its silly ideas and there are, to all 
intents and purposes, almost bug free MSO versions so far as the vast 
majority of end users are concerned. This isn't the case with OOo/LibO 
- there has never been a release of such a quality that support costs 
could be contained at a realistic level. I wish there were and I can 
fully understand why this community would be very inclined to argue 
black is white here. Further, it's pretty frustrating to report bugs 
and find that they aren't fixed within a reasonable period. I don't 
think you would deny that that is a fairly common experience and 
complaint from OOo/LibO users. I see that on many bug reports.


My perception and experience of the choice of application software in 
large organisation is that it is much more rational and hard-headed 
than you imply. The main cost is not the licence, for which in any 
case large organisations generally pay very little per desktop. It's 
user support that is costly, ie overall cost of ownership.


Mike
I am one of the multitude of end users of Writer who hope that it can 
become something that we can all take pride in because we all helped in 
whatever way to make it what it is. 



Over the years I have used MS Word, and OOo, I simply don't ever use 
spreadsheets, presentation programs or any other part of MS Office or 
OOo except for the word processors.  That said, I find MS Word to be 
unstable for long documents.  Writer does a better job, but it has some 
severe shortcomings that would be very easy to fix if anyone would 
bother.  My prime example, the word list in the spell checker is 
PATHETIC!!!  There is almost a total lack of compound words in it, and I 
have had to add well over a thousand of them in order to get the spell 
checker to operate at an acceptable speed.  The only alternative is to 
consider the spell checker USELESS, and to just permanently turn it 
off.  No business would ever consider that to be an acceptable 
alternative, and would instead consider the price for a copy of 
Microsoft Word a bargain compared to the hassle of trying to use a word 
processor with a nearly useless spelling checker. 



Naturally we cannot purchase a word list to use, because anything sold 
would be copyrighted and therefore useless to us.  Likewise, as I 
understand there is no Open Source or other non copyright word list that 
is sufficiently better than what we are now using to be worth bothering 
with.  Therefore we must create our own.  I don't think that most of the 
work of doing this would require the skills of a programmer or software 
developer.  I think if someone could tell some of us end users where to 
find our own word lists that we have had to add hundreds or thousands of 
words to, turn them into email attachments, and send them to LO, they 
could be combined, stripped of unwanted proper nouns and such, and used 
to create a very good and complete word list to incorporate into LO 
Writer.  And of course once we have such a word list, every release from 
that time on will have a very good spell checker. 



I am a computer hardware expert, but not a software expert, at least no 
more than most end users, but perhaps this is something where someone 
like me might just be able to help.  Robert Derman


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Re: [tdf-discuss] European Commitee enter talks with MS licences, Please make your action today against it.

2011-04-05 Thread Steve Edmonds


On 2011-04-06 07:19, Ercole Carpanetto wrote:
 On 5 April 2011 21:08, Steve Edmonds steve.edmo...@ptglobal.com wrote:
   
 All.
 I tend to agree with Mike on many aspects.
 We use 12 instances of LO in our business and I support more privately.
 I inter-react with an educational institution and others predominantly MO,
 our business is mainly LO.

 For a corporation or large entity to adopt LO it must be able to transfer MO
 docs well.
 I find that probably 90% of MO docs I receive don't open in LO without need
 of reformatting,
 
 Before our switch we have the same problems with MO (we had a mixed
 enviroment with MO  2003 and a couple of MO XP) receiving files with a
 range from office 97 to 2007. I've found a better formatting aderence
 now with libreoffice (but maybe is due to the type of documents we
 use).

   
 a corporation could not tolerate this. I found that LO does
 not time save (auto backup) .docs, a corporation would not tolerate that.

 
 LO do autosave, only it do it in a slight different way: I use OOO
 (and LO now) since version the first version, and even if it crashes
 I've never loose a single document.

   
While editing .doc files I have not found any of them to have been auto
saved and recoverable. Same with OOO. .odt files have been autosaved,
but the autosaving deletes images from my odt files. So for me LO does
not have an autosave feature.



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Re: [tdf-discuss] European Commitee enter talks with MS licences, Please make your action today against it.

2011-04-05 Thread Steve Edmonds
Hi Mark.
Possibly the environment that one works in has a significant result on
the problems encountered, and hence why it is hard to debug all problems
because they don't always arise until the environment changes.
I encounter little problem with spread sheets or power point, but mostly
with docs. May be that is the nature of the people I need to interreact
with and the way they use MO. Their pattern of use with MO creates
formats  that the filter developers have not encountered and hence my
problems.
It is good to have the discussion and bring out the issues so that they
can be assessed and addressed (one way or another).

steve

On 2011-04-06 07:38, Mark Preston wrote:
 Steve,

 While I understand your points, and Mike's, I can't say I agree with
 them particularly.

 On one issue we do agree and it is perhaps something to be looked at
 by the development team. That is the automatic timed save of documents
 while worked on. It is the case that should you lose a working
 document LibO or OoO will try to recover it next time it is started,
 but it does not always work nor assure a copy is made of all
 documents. As you say, that is not usually acceptable to businesses.

 However, for the rest I disagree. I have heard the claim about files
 from Microsoft Office needing to be changed in Open Office before but
 only rarely seen it to be true with a word-processed document.

 It is true that not all Powerpoint comes over to LibO accurately since
 LibO does not have available all the features that PPT can guarantee
 by being a closed and proprietary system. To me, this seems absolutely
 inevitable and not a fault at all.

 Similarly, I have heard about problems with Excel and especially the
 way pivots and data handling operations are carried out but also with
 rounding features to make the spreadsheets balance out. And yes,
 there are differences - although for the rounding features I have
 seen used are because there are technical errors with storage of some
 numbers in Excel that have been widely discussed on the web. I have to
 say that while I have seen that doing the same sort of thing to the
 Calc GUI results in a different operation, it is not yet clear to me
 whether the difference is the way that Calc is used or the way the
 same operation is carried out. Perhaps you could give us details?

 Most common of all though, is the complaint that my company macros
 don't work. Frankly, I am sick to death of hearing this one! MS macros
 are written in an MS language for MS features in an MS environment on
 MS software. There is no way in *hell* and Open Source software can
 pinch it, copy it, reverse engineer it, duplicate it in new code or
 anything else. If the macros are any use, then rewrite the damn things!

 On 05/04/2011 20:08, Steve Edmonds wrote:
   
 All.
 I tend to agree with Mike on many aspects.
 We use 12 instances of LO in our business and I support more privately.
 I inter-react with an educational institution and others predominantly
 MO, our business is mainly LO.

 For a corporation or large entity to adopt LO it must be able to
 transfer MO docs well.
 I find that probably 90% of MO docs I receive don't open in LO without
 need of reformatting, a corporation could not tolerate this. I found
 that LO does not time save (auto backup) .docs, a corporation would
 not tolerate that.

 LO development is going great, but to be considered for
 corporate/large organisation environments some consideration of what
 is stopping LO adoption is required.
 These are not show stoppers but a different emphasis on development
 and bug fixing. May be this is not the interest of developers and may
 be corporate environment is not the future of LO.

 I have seen some discussion regarding the mapping out of the future of
 LO, LO design and developer focus. May be it is a good discussion to
 have soon.

 steve

 On 6/04/11 5:12 AM, Mike Hall wrote:
 
 Charles,
 I think an appreciation of this point is absolutely crucial to a
 successful product, which is why I bang on about it. And I'm only
 faithfully recording my own experience.

 Unfortunately there is a difference in quality, which implicitly you
 seem to recognise. Yes, it's true that there have been several poor
 MSO releases, but in a large organisation those are not normally
 deployed on the corporate desktop until the problems are fixed. MS
 does eventually retreat on its silly ideas and there are, to all
 intents and purposes, almost bug free MSO versions so far as the
 vast majority of end users are concerned. This isn't the case with
 OOo/LibO - there has never been a release of such a quality that
 support costs could be contained at a realistic level. I wish there
 were and I can fully understand why this community would be very
 inclined to argue black is white here. Further, it's pretty
 frustrating to report bugs and find that they aren't fixed within a
 reasonable period. I don't think you would deny that that is a
 fairly common 

[tdf-discuss] Re: European Commitee enter talks with MS licences, Please make your action today against it.

2011-04-05 Thread aqualung
Well, how many full-time developers, working 40-hour workweeks, does
Microsoft Office have... and how many OOo and LibO?

If the answer for MO is, say, 300... and the full-time equivalent for OOo /
LibO is 50... then it's pretty much a given that MO will always have a
bigger feature set and be more bug-free than OOo / LibO.  This is a
no-brainer!



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