Re: [Dovecot] Help! OT: Blackberry IMAP client suggestions/experience needed

2008-03-14 Thread Charles Marcus

On 3/13/2008, Timo Sirainen ([EMAIL PROTECTED]) wrote:
Mar 6 09:05:48 mercury mail:info imapd[970952]: Killed (lost 
mailbox lock) user =x host=cpe-24-161-103-11.hvc.res.rr.com

[24.161.103.11]


Those are UW-IMAP messages! Dovecot doesn't kill connections over a 
mbox lock.


Ouch... so, two different IMAP servers accessing the same mail store? No 
wonder there are problems...


--

Best regards,

Charles


Re: [Dovecot] Help! OT: Blackberry IMAP client suggestions/experience needed

2008-03-14 Thread Charles Marcus

On 3/13/2008, Scott Silva ([EMAIL PROTECTED]) wrote:

I just tried to do a mass move


Define 'mass move'...

--

Best regards,

Charles


Re: [Dovecot] Help! OT: Blackberry IMAP client suggestions/experience needed

2008-03-14 Thread Ed W


 
You might consider how to direct your needy users to a mail server 
instance that has Maildir.  If you are afraid, or its difficult to 
wedge this into your current setup, you could have a completely 
different mail server host their mail, and you could use a MX server 
and/or a perdition IMAP proxy to redirect them invisibly to this other 
server once you've moved or copied their data.  I wanted to avoid this 
path and get the migration over with, but I caved in and started going 
after the power users and the low hanging fruit.  I'm very glad I did, 
because now I can migrate users one at a time and deal with any 
problems that arise on my schedule, and when I am prepared in the 
future, I can throw some switches and move the remaining users over 
that are unrealistic to handhold. 



Dovecot does fairly decent proxying also.  I did my migration from 
Courier in the same way - configure the new server to take all 
connections, then proxy them back to the old mail server if they were 
still on that server.  Then wrote a script to move them over one by one 
and update the DB.  Worked very nicely with minimum downtime and you can 
stop the migration at any point if you find problems (eg mine happened 
over a month or two...)


I needed to get dovecot to change it's CAPABILITY response to match the 
common abilities between both servers, but apart from that nothing 
special needed for proxying...


Ed W


[Dovecot] Help! OT: Blackberry IMAP client suggestions/experience needed

2008-03-13 Thread Stewart Dean
The CFO of our college, a most formidable man, had decided to go Blackberry and 
Something Functional Must Be Done.  We've had some users who we've not supported 
(and things got better for them when we switched from UWIMAP to Dovecot).


BB, of course, has their half-baked sorta-IMAP-compliant client (and we do NOT 
want the BB Enterprise Server) that persistently keeps grabbing the mailbox and 
breaking the mailbox lock, causing no end of grief for the secretaries (plural, 
more than one) would also work with the mailbox.
1) Does anyone have recommendations and experience with a genuine BB IMAP 
client?  Googling shows up LogicMail
2) I have been avoiding the plunge in multiple-access mailbox and just let the 
early BB adapter users thrash but I suppose it is time to do what I can with DC.
We are running 1.0.12 with mbox format.  Would some kind person grovel,grovel 
tell me where I should start reading plus any warnings.  BB DC experience info 
would be a big help.


Our CFO has a legendary temper and I would like to get as much as possible right 
the first time out...

--

Stewart Dean, Unix System Admin, Henderson Computer Resources
Center of Bard College, Annandale-on-Hudson, New York  12504
[EMAIL PROTECTED]  voice: 845-758-7475, fax: 845-758-7035


Re: [Dovecot] Help! OT: Blackberry IMAP client suggestions/experience needed

2008-03-13 Thread Knute Johnson
The CFO of our college, a most formidable man, had decided to go Blackberry 
and 
Something Functional Must Be Done.  We've had some users who we've not 
supported 
(and things got better for them when we switched from UWIMAP to Dovecot).

BB, of course, has their half-baked sorta-IMAP-compliant client (and we do NOT 
want the BB Enterprise Server) that persistently keeps grabbing the mailbox 
and 
breaking the mailbox lock, causing no end of grief for the secretaries 
(plural, 
more than one) would also work with the mailbox.
1) Does anyone have recommendations and experience with a genuine BB IMAP 
client?  Googling shows up LogicMail
2) I have been avoiding the plunge in multiple-access mailbox and just let the 
early BB adapter users thrash but I suppose it is time to do what I can with 
DC.
We are running 1.0.12 with mbox format.  Would some kind person 
grovel,grovel 
tell me where I should start reading plus any warnings.  BB DC experience info 
would be a big help.

Our CFO has a legendary temper and I would like to get as much as possible 
right 
the first time out...

My wife has a Blackberry Curve, 8310 (ATT version).  I'm running my 
mailserver on Fedora 8 and the Dovecot is version dovecot-1.0.10-
4.fc8.  She is using the built-in IMAP client with SSL and it works 
just fine.

-- 

Knute Johnson
Molon Labe...




Re: [Dovecot] Help! OT: Blackberry IMAP client suggestions/experience needed

2008-03-13 Thread Bruce Bodger


On Mar 13, 2008, at 12:17 PM, Stewart Dean wrote:

The CFO of our college, a most formidable man, had decided to go  
Blackberry and Something Functional Must Be Done.  We've had some  
users who we've not supported (and things got better for them when  
we switched from UWIMAP to Dovecot).


Probably not what you want to hear, but we scrapped our BB's in favor  
of iPhone's and haven't had a bit of mail trouble since.  IPhones  
seem to love Dovecot.  Maybe buy one and let your CFO play with it  
for a day or two.  He'll make your decision for you :-)


B. Bodger
New York, NY



Re: [Dovecot] Help! OT: Blackberry IMAP client suggestions/experience needed

2008-03-13 Thread Stewart Dean
Sure it will in your situation...but when you have more than one client going 
after the mailbox, they'll step on each other's work n vanilla Dovecot.  And in 
this case there are at least 2 and as many as 4 or 5 mail clients all open at 
the same time going after an mbox format inbox.  We originally had some 
Unpleasantness with the unsupported BB users where they left their BBs on at 
home and came to work and found that they would delete stuff and that it would 
then come back (their Macs were set to make deleted stuff disappear from the 
list but not be expunged until they did thatand when the BB popped up from 
its 5 minute nap and checked the mailbox, it would break the lock and invalidate 
the work).  Those user now do an atomic delete with immediate expunge.  And 
their  use was simple compared to the CFO's...would you believe one of his 3 
secretaries uses the Trash folder as a secondary storage area? shudder  And 
cannot be talked out of it?


Knute Johnson wrote:
The CFO of our college, a most formidable man, had decided to go Blackberry and 
Something Functional Must Be Done.  We've had some users who we've not supported 
(and things got better for them when we switched from UWIMAP to Dovecot).


BB, of course, has their half-baked sorta-IMAP-compliant client (and we do NOT 
want the BB Enterprise Server) that persistently keeps grabbing the mailbox and 
breaking the mailbox lock, causing no end of grief for the secretaries (plural, 
more than one) would also work with the mailbox.
1) Does anyone have recommendations and experience with a genuine BB IMAP 
client?  Googling shows up LogicMail
2) I have been avoiding the plunge in multiple-access mailbox and just let the 
early BB adapter users thrash but I suppose it is time to do what I can with DC.
We are running 1.0.12 with mbox format.  Would some kind person grovel,grovel 
tell me where I should start reading plus any warnings.  BB DC experience info 
would be a big help.


Our CFO has a legendary temper and I would like to get as much as possible right 
the first time out...


My wife has a Blackberry Curve, 8310 (ATT version).  I'm running my 
mailserver on Fedora 8 and the Dovecot is version dovecot-1.0.10-
4.fc8.  She is using the built-in IMAP client with SSL and it works 
just fine.




--

Stewart Dean, Unix System Admin, Henderson Computer Resources
Center of Bard College, Annandale-on-Hudson, New York  12504
[EMAIL PROTECTED]  voice: 845-758-7475, fax: 845-758-7035


Re: [Dovecot] Help! OT: Blackberry IMAP client suggestions/experience needed

2008-03-13 Thread Knute Johnson
Sure it will in your situation...but when you have more than one client going 
after the mailbox, they'll step on each other's work n vanilla Dovecot.  And 
in 
this case there are at least 2 and as many as 4 or 5 mail clients all open at 
the same time going after an mbox format inbox.  We originally had some 
Unpleasantness with the unsupported BB users where they left their BBs on at 
home and came to work and found that they would delete stuff and that it would 
then come back (their Macs were set to make deleted stuff disappear from the 
list but not be expunged until they did thatand when the BB popped up from 
its 5 minute nap and checked the mailbox, it would break the lock and 
invalidate 
the work).  Those user now do an atomic delete with immediate expunge.  And 
their  use was simple compared to the CFO's...would you believe one of his 3 
secretaries uses the Trash folder as a secondary storage area? shudder  And 
cannot be talked out of it?

A large part of the time she has Pegasus running on her desktop too 
and we've not seen any of these problems.

I don't know of any IMAP apps to get for a BB but if you come across 
a good one, please post a note here.

-- 

Knute Johnson
Molon Labe...




Re: [Dovecot] Help! OT: Blackberry IMAP client suggestions/experience needed

2008-03-13 Thread Stewart Dean

No.  Other than:
a)  the griping fear of me personally (1 person) migrating 4000 users and
b) the recurrent experience of trying to marshal everything necessary to do it, 
getting about a tenth of the way into *beginning* it and having some 4-alarm 
fire interrupt things...and then it's a month or two before things calm down 
again that I might take a shot at it again.
These days, I've gotten cynical.  I enjoy the peace and quiet for 4 hours to 3 
days on the outside whereupon something else falls in the cart that I have deal 
with.
Plus I have to wonder what the realities of moving from 1) mbox with one monster 
file to 2) maildir with inodes beyond measure and its effect on backup.
Yes I know I should be able to just convert one user and find out...but the time 
isn't there for even that...

Fear and Loathing, Sickness unto Death...
Remember: when you (the sysadmin) do things really, really right, nobody knows 
you've done anything.  Sounds like a 0 to negative sum game..


Benjamin R. Haskell wrote:
Any particular reason you're tied to mbox other than having migrated 
from UW-IMAP? I suspect maildir, though not as lock-free as advertised, 
would have a much better time of things. (i.e. it's far better suited 
for multiple-client access.)



--

Stewart Dean, Unix System Admin, Henderson Computer Resources
Center of Bard College, Annandale-on-Hudson, New York  12504
[EMAIL PROTECTED]  voice: 845-758-7475, fax: 845-758-7035


Re: [Dovecot] Help! OT: Blackberry IMAP client suggestions/experience needed

2008-03-13 Thread Asheesh Laroia

On Thu, 13 Mar 2008, Stewart Dean wrote:

Sure it will in your situation...but when you have more than one client going 
after the mailbox, they'll step on each other's work n vanilla Dovecot.  And 
in this case there are at least 2 and as many as 4 or 5 mail clients all open 
at the same time going after an mbox format inbox.


Doctor, it hurts when I do $foo.

Then stop doing it!

Is there a reason you're hurting yourself by using mbox?

-- Asheesh.

--
Deadwood, n.:
Anyone in your company who is more senior than you are.


Re: [Dovecot] Help! OT: Blackberry IMAP client suggestions/experience needed

2008-03-13 Thread Stewart Dean

so far:
LogicMail...V0.4.0 (not even V1.x, but O.x...is this beta?)
http://www.logicprobe.org/proj/logicmail
http://www.berryreview.com/2007/10/30/faq-alternative-3rd-party-email-applications-for-blackberry/
http://www.berryreview.com/2007/08/22/logicmail-free-imap-pop3-client-for-blackberry/

in beta, Tiggit
http://www.berryreview.com/2008/02/15/tiggit-beta-another-3rd-part-email-client-for-blackberry/
Knute Johnson wrote:


I don't know of any IMAP apps to get for a BB but if you come across 
a good one, please post a note here.




--

Stewart Dean, Unix System Admin, Henderson Computer Resources
Center of Bard College, Annandale-on-Hudson, New York  12504
[EMAIL PROTECTED]  voice: 845-758-7475, fax: 845-758-7035


Re: [Dovecot] Help! OT: Blackberry IMAP client suggestions/experience needed

2008-03-13 Thread Benjamin R. Haskell

On Thu, 13 Mar 2008, Stewart Dean wrote:

Plus I have to wonder what the realities of moving from 1) mbox with one 
monster file to 2) maildir with inodes beyond measure and its effect on 
backup.


With reasonable average email usage patterns (averaging =4K/message -- 
not hard to do with the occasional 5-10MB message), you'll run out of disk 
space long before running out of inodes on any reasonable filesystem. And, 
I'd think many tiny files would scale better for backup software. 
(Depending on how 'dumb' the software doing it is, I'd think minor change 
to one huge file would be less-efficiently stored than new tiny file or 
deleted tiny file.)




[...]
Remember: when you (the sysadmin) do things really, really right, nobody 
knows you've done anything.  Sounds like a 0 to negative sum game..


Amen to that. Especially when it comes to something like email, where even 
the slightest interruption is intolerable.


But, by the same token, it sounds like your experience with BB+mbox is 
already moving you toward the negative (secretaries already noticed 
something wrong). Might be worth the effort to try it out with the BB 
users.


Best,
Ben


Re: [Dovecot] Help! OT: Blackberry IMAP client suggestions/experience needed

2008-03-13 Thread Knute Johnson
so far:
LogicMail...V0.4.0 (not even V1.x, but O.x...is this beta?)
http://www.logicprobe.org/proj/logicmail
http://www.berryreview.com/2007/10/30/faq-alternative-3rd-party-email-applications-for-blackberry/
http://www.berryreview.com/2007/08/22/logicmail-free-imap-pop3-client-for-blackberry/

in beta, Tiggit
http://www.berryreview.com/2008/02/15/tiggit-beta-another-3rd-part-email-client-for-blackberry/
Knute Johnson wrote:
 
 I don't know of any IMAP apps to get for a BB but if you come across 
 a good one, please post a note here.

LogicMail looks interesting but it won't do StartTLS which I need.

My setup uses mbox and I haven't seen any problems with multiple 
clients.  What is the problem that I should be having?

Thanks,

-- 

Knute Johnson
Molon Labe...




Re: [Dovecot] Help! OT: Blackberry IMAP client suggestions/experience needed

2008-03-13 Thread Stewart Dean
It's been a while so I don't have the logs any more except for what was in my 
Sent folder
As an example of what I am talking about, here is BB polling every 15 minutes in 
the maillog:

Mar  5 03:06:09 mercury mail:info imapd[2085096]: Login user=sshore host=bda037.
bis.na.blackberry.com [216.9.249.37]
Mar  5 03:06:09 mercury mail:info imapd[2085096]: Logout user=sshore host=bda037
.bis.na.blackberry.com [216.9.249.37]

Mar  5 03:20:39 mercury mail:info imapd[2961602]: Login user=sshore host=ten003.
bis.na.blackberry.com [216.9.249.252]
Mar  5 03:20:48 mercury mail:info imapd[2961602]: Logout user=sshore host=ten003
.bis.na.blackberry.com [216.9.249.252]


and here are some clients fighting over the lock

Mar  6 09:05:48 mercury mail:info imapd[970952]: Killed (lost mailbox lock) user
=x host=cpe-24-161-103-11.hvc.res.rr.com [24.161.103.11]
Mar  6 09:08:04 mercury mail:info imapd[844000]: Killed (lost mailbox lock) user
=x host=[10.40.70.71]
Mar  6 09:08:18 mercury mail:info imapd[2547784]: Killed (lost mailbox lock) use
r=x host=cpe-24-161-103-11.hvc.res.rr.com [24.161.103.11]


All I know is that I had some moderately important people screaming at me (I 
even heard the word useless) that the mail service was %^$#ed up.  That after I 
made it dianetically clear (took 2 weeks) to them that there Must Only Ever Be 
One Mail Client Open At A Time, they no longer had problems.


Scott Silva wrote:

on 3-13-2008 11:14 AM Knute Johnson spake the following:

so far:
LogicMail...V0.4.0 (not even V1.x, but O.x...is this beta?)
http://www.logicprobe.org/proj/logicmail
http://www.berryreview.com/2007/10/30/faq-alternative-3rd-party-email-applications-for-blackberry/ 

http://www.berryreview.com/2007/08/22/logicmail-free-imap-pop3-client-for-blackberry/ 



in beta, Tiggit
http://www.berryreview.com/2008/02/15/tiggit-beta-another-3rd-part-email-client-for-blackberry/ 


Knute Johnson wrote:
I don't know of any IMAP apps to get for a BB but if you come across 
a good one, please post a note here.


LogicMail looks interesting but it won't do StartTLS which I need.

My setup uses mbox and I haven't seen any problems with multiple 
clients.  What is the problem that I should be having?


Thanks,

So am I. The only time I had a problem is if multiple programs are 
trying to access the mbox file directly at the same time. As long as the 
multiple clients all go through dovecot, I don't have any problems. In 
fact, I often leave an instance of thunderbird running over my mailstore 
at my main office, and will hit the same store from my lappy, or from my 
other office.


I have also had thunderbird and outlook running on the same machine 
looking at the mailstore while I try and reproduce an error that one of 
my users is having, and although it can sometimes slow down a bit, I 
don't see any problems.




--

Stewart Dean, Unix System Admin, Henderson Computer Resources
Center of Bard College, Annandale-on-Hudson, New York  12504
[EMAIL PROTECTED]  voice: 845-758-7475, fax: 845-758-7035


Re: [Dovecot] Help! OT: Blackberry IMAP client suggestions/experience needed

2008-03-13 Thread Scott Silva

on 3-13-2008 12:02 PM Stewart Dean spake the following:
It's been a while so I don't have the logs any more except for what was 
in my Sent folder
As an example of what I am talking about, here is BB polling every 15 
minutes in the maillog:

Is your dovecot version fairly current?
This looks like some of the problems I saw in the betas.



--
MailScanner is like deodorant...
You hope everybody uses it, and
you notice quickly if they don't



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Re: [Dovecot] Help! OT: Blackberry IMAP client suggestions/experience needed

2008-03-13 Thread Adam McDougall

Stewart Dean wrote:

and here are some clients fighting over the lock
Mar  6 09:05:48 mercury mail:info imapd[970952]: Killed (lost mailbox 
lock) user

=x host=cpe-24-161-103-11.hvc.res.rr.com [24.161.103.11]
Mar  6 09:08:04 mercury mail:info imapd[844000]: Killed (lost mailbox 
lock) user

=x host=[10.40.70.71]
Mar  6 09:08:18 mercury mail:info imapd[2547784]: Killed (lost 
mailbox lock) use

r=x host=cpe-24-161-103-11.hvc.res.rr.com [24.161.103.11]


All I know is that I had some moderately important people screaming at 
me (I even heard the word useless) that the mail service was %^$#ed 
up.  That after I made it dianetically clear (took 2 weeks) to them 
that there Must Only Ever Be One Mail Client Open At A Time, they no 
longer had problems.


We have some users that caused this too on uw-imap with mbox, they would 
get frustrated that deleted mail would come back as well.  I'm happy to 
say that Maildir with dovecot handles this extremely well, even on NFS 
with multiple servers in dovecot 1.1 since one of the later betas. 

You might consider how to direct your needy users to a mail server 
instance that has Maildir.  If you are afraid, or its difficult to wedge 
this into your current setup, you could have a completely different mail 
server host their mail, and you could use a MX server and/or a perdition 
IMAP proxy to redirect them invisibly to this other server once you've 
moved or copied their data.  I wanted to avoid this path and get the 
migration over with, but I caved in and started going after the power 
users and the low hanging fruit.  I'm very glad I did, because now I can 
migrate users one at a time and deal with any problems that arise on my 
schedule, and when I am prepared in the future, I can throw some 
switches and move the remaining users over that are unrealistic to 
handhold. 


Re: [Dovecot] Help! OT: Blackberry IMAP client suggestions/experience needed

2008-03-13 Thread Stewart Dean
I didn't field DC until 1.0 and have kept pretty much up to date...these 
problems were present with UWIMAP but got somewhat better since the switchover 
to DC.
I can't imagine how DC could deal with two clients working on the same mbox 
inbox, where the first instance has changes that are local to the PC and not yet 
put on the server without DC breaking the lock of the first instance (and thus 
invalidating the incomplete changes on the PC) and giving it to the second...or 
is there some magic?


Scott Silva wrote:

on 3-13-2008 12:02 PM Stewart Dean spake the following:
It's been a while so I don't have the logs any more except for what 
was in my Sent folder
As an example of what I am talking about, here is BB polling every 15 
minutes in the maillog:

Is your dovecot version fairly current?
This looks like some of the problems I saw in the betas.





--

Stewart Dean, Unix System Admin, Henderson Computer Resources
Center of Bard College, Annandale-on-Hudson, New York  12504
[EMAIL PROTECTED]  voice: 845-758-7475, fax: 845-758-7035


Re: [Dovecot] Help! OT: Blackberry IMAP client suggestions/experience needed

2008-03-13 Thread Scott Silva

on 3-13-2008 12:58 PM Stewart Dean spake the following:
I didn't field DC until 1.0 and have kept pretty much up to date...these 
problems were present with UWIMAP but got somewhat better since the 
switchover to DC.
I can't imagine how DC could deal with two clients working on the same 
mbox inbox, where the first instance has changes that are local to the 
PC and not yet put on the server without DC breaking the lock of the 
first instance (and thus invalidating the incomplete changes on the PC) 
and giving it to the second...or is there some magic?


I just tried to do a mass move on a mailbox with thunderbird, and tried to 
access the same box with outlook and it just took a little while to show up, 
then refreshed the headers and showed the deleted messages marked as deleted.

And nothing unusual in the logs.
Strange.

Scott Silva wrote:

on 3-13-2008 12:02 PM Stewart Dean spake the following:
It's been a while so I don't have the logs any more except for what 
was in my Sent folder
As an example of what I am talking about, here is BB polling every 15 
minutes in the maillog:

Is your dovecot version fairly current?
This looks like some of the problems I saw in the betas.








--
MailScanner is like deodorant...
You hope everybody uses it, and
you notice quickly if they don't



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Re: [Dovecot] Help! OT: Blackberry IMAP client suggestions/experience needed

2008-03-13 Thread mouss

Scott Silva wrote:

on 3-13-2008 12:58 PM Stewart Dean spake the following:
I didn't field DC until 1.0 and have kept pretty much up to 
date...these problems were present with UWIMAP but got somewhat 
better since the switchover to DC.
I can't imagine how DC could deal with two clients working on the 
same mbox inbox, where the first instance has changes that are local 
to the PC and not yet put on the server without DC breaking the lock 
of the first instance (and thus invalidating the incomplete changes 
on the PC) and giving it to the second...or is there some magic?


I just tried to do a mass move on a mailbox with thunderbird, and 
tried to access the same box with outlook and it just took a little 
while to show up, then refreshed the headers and showed the deleted 
messages marked as deleted.


try the same while receiving mail... also trying moving messages one at 
a time, not a mass move.

And nothing unusual in the logs.
Strange.


(The mbox) size may matter...  Usage too.

I've already seen mbox files being corrupted.


Re: [Dovecot] Help! OT: Blackberry IMAP client suggestions/experience needed

2008-03-13 Thread Timo Sirainen
On Thu, 2008-03-13 at 15:02 -0400, Stewart Dean wrote:
  Mar  5 03:06:09 mercury mail:info imapd[2085096]: Login user=sshore 
  host=bda037.
  bis.na.blackberry.com [216.9.249.37]
..
  Mar  6 09:05:48 mercury mail:info imapd[970952]: Killed (lost mailbox lock) 
  user
  =x host=cpe-24-161-103-11.hvc.res.rr.com [24.161.103.11]

Those are UW-IMAP messages! Dovecot doesn't kill connections over a mbox
lock.



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