Re: Sync Services - not working for contacts
Not sure about Entourage '08 but the 2004 version counts groups in the address book. Do you have any groups in Entourage? If so, they won't be included in the Address Book contact count. Dan From: David Morganstein [EMAIL PROTECTED] Reply-To: Entourage:mac Talk Entourage-Talk@lists.letterrip.com Date: Fri, 25 Jul 2008 07:03:03 -0400 To: Entourage:mac Talk Entourage-Talk@lists.letterrip.com Conversation: Sync Services - not working for contacts Subject: Sync Services - not working for contacts I've got a different no. of contacts on Entourage 2008 (1979) than in Address Book (1959). I'm using OS X 10.5.4 and Office 12.1.1 I've tried resetting sync services from Apple's system preferences. Then deleting everything from Address Book and tell the Sys Pref to move everything from the computer (empty Address Book) to MobileMe. After that, I unchecked sync services in Entourage 2008 and when I rechecked it to start it again, I selected Entourage over writes Address Book. What else can I do? TIA -- David [EMAIL PROTECTED] -- To unsubscribe: mailto:[EMAIL PROTECTED] archives: http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/ old-archive: http://www.mail-archive.com/entourage-talk%40lists.boingo.com/ -- To unsubscribe: mailto:[EMAIL PROTECTED] archives: http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/ old-archive: http://www.mail-archive.com/entourage-talk%40lists.boingo.com/
Entourage Database problem
Hello Good People A friend on mine who uses Mac OS X 10.5.4 and Microsoft Office X ran into a problem, where Enrourage said The Database is 4GB and rebuild the database. We agreed this was a good time to clean up her inbox. However ... when we rebuild the database ... it takes forever and nothing happens. Progress bar didn't move a fraction of an inch and Enrourage froze every time we tried. We left it running for almost 48 hours and still nothing seemed to happen. So I figured maybe a newer version of Office could handle that big (too big, agreed) database. So she bought Office 2008 and we installed it and it asked if we wanted to delete the old Office X ... which we did. Tried restarting Entourage and it asked if we wanted to import from an older version and we said Yes and selected Office X and it apparently found the old database and imported it. It took about 1/2 second and theres 1 mail in the inbox Welcome to Microsoft Entourage. Thank you so much! Now ... in Documents/Microsoft User Data there's a folder named Office 2008 Identities and a folder named Office X Indentities. Office 2008 Identities holds about 28.3 MB of data Office X Identities holds about 8.23 GB of data (because there's not only a Database file, there's also a file called Old Database - both files are 4 GB). And now we're stuck. What would be my next step? Can I import that database to another app like Mail or Eudora or Thunderbird or .. and move on from there??? Can anybody walk us through this? All hints, tips and solutions will be appreciated. Peter -- To unsubscribe: mailto:[EMAIL PROTECTED] archives: http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/ old-archive: http://www.mail-archive.com/entourage-talk%40lists.boingo.com/
Re: Sync Services - not working for contacts
Thanks, Dan! Yes, I have Groups in Entourage and I'll check if the no. matches the discrepancy I see...that's probably it. Something I want to check if anyone can tell me. When we first activate Sync Services in Entourage Preferences, we're given a choice: Entourage over writes MobileMe (formerly .Mac and Address Book), MobileMe over writes Entourage or Merge the two. I have repeatedly used Ent over writes (MobileMe ... and .Mac/Address Book in the past) as that is the database that is most correct and up to date. Is this choice used only once to initiate the sync'ing and thereafter changes made in either one get reflected in the other? Or is it used to define the ongoing relationship between Ent and MMe? I have a suspicion based on what I am seeing that the rule selected remains in effect after the initial sync. That is, I am seeing Entourage used as the 'truth'. Changes there show up on Address Book...however, changes made in Address Book DON'T get transferred to Ent. Instead they are getting 'undone' by a Sync. So, does that initial selection among the three choices define the ongoing relationship or is it just supposed to define a single initial sync? TIA David [EMAIL PROTECTED] On Friday, July 25, 2008, at 09:27AM, Dan Dixon [EMAIL PROTECTED] wrote: Not sure about Entourage '08 but the 2004 version counts groups in the address book. Do you have any groups in Entourage? If so, they won't be included in the Address Book contact count. Dan From: David Morganstein [EMAIL PROTECTED] Reply-To: Entourage:mac Talk Entourage-Talk@lists.letterrip.com Date: Fri, 25 Jul 2008 07:03:03 -0400 To: Entourage:mac Talk Entourage-Talk@lists.letterrip.com Conversation: Sync Services - not working for contacts Subject: Sync Services - not working for contacts I've got a different no. of contacts on Entourage 2008 (1979) than in Address Book (1959). I'm using OS X 10.5.4 and Office 12.1.1 I've tried resetting sync services from Apple's system preferences. Then deleting everything from Address Book and tell the Sys Pref to move everything from the computer (empty Address Book) to MobileMe. After that, I unchecked sync services in Entourage 2008 and when I rechecked it to start it again, I selected Entourage over writes Address Book. What else can I do? TIA -- David [EMAIL PROTECTED] -- To unsubscribe: mailto:[EMAIL PROTECTED] archives: http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/ old-archive: http://www.mail-archive.com/entourage-talk%40lists.boingo.com/ -- To unsubscribe: mailto:[EMAIL PROTECTED] archives: http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/ old-archive: http://www.mail-archive.com/entourage-talk%40lists.boingo.com/ -- To unsubscribe: mailto:[EMAIL PROTECTED] archives: http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/ old-archive: http://www.mail-archive.com/entourage-talk%40lists.boingo.com/
Re: Sync Services - not working for contacts
From: David Morganstein [EMAIL PROTECTED] Reply-To: Entourage:mac Talk Entourage-Talk@lists.letterrip.com Date: Fri, 25 Jul 2008 11:32:14 -0400 To: Entourage:mac Talk Entourage-Talk@lists.letterrip.com Subject: Re: Sync Services - not working for contacts Thanks, Dan! Yes, I have Groups in Entourage and I'll check if the no. matches the discrepancy I see...that's probably it. You're welcome. I hope you have twenty groups. :) Something I want to check if anyone can tell me. When we first activate Sync Services in Entourage Preferences, we're given a choice: Entourage over writes MobileMe (formerly .Mac and Address Book), MobileMe over writes Entourage or Merge the two. I have repeatedly used Ent over writes (MobileMe ... and .Mac/Address Book in the past) as that is the database that is most correct and up to date. Is this choice used only once to initiate the sync'ing and thereafter changes made in either one get reflected in the other? Or is it used to define the ongoing relationship between Ent and MMe? It's only used initially; thereafter, the data flows both ways via the OS X truth database. However, it only updates Entourage according to the setting you selected: automatically (every 15 minutes I think), hourly, daily, or weekly. Of course, you can manually invoke the sync and it will sync immediately. I have a suspicion based on what I am seeing that the rule selected remains in effect after the initial sync. That is, I am seeing Entourage used as the 'truth'. Changes there show up on Address Book...however, changes made in Address Book DON'T get transferred to Ent. Instead they are getting 'undone' by a Sync. If the Entourage data keeps overwriting the Address Book data, then something is wrong. Test this by creating or editing a contact in MobileMe and then invoke sync manually. You should get a dialog box asking you if you want to allow the new contact changes. If you don't, try resetting sync data (in the Advanced tab of MM prefs). If that doesn't fix it, you might need to unregister your computers and resync everything. This might help: http://support.apple.com/kb/HT1074 Dan -- To unsubscribe: mailto:[EMAIL PROTECTED] archives: http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/ old-archive: http://www.mail-archive.com/entourage-talk%40lists.boingo.com/
RE: iPhoto not able to send photos via Entourage 2008 (Leopard)
Probably is Apple's. We have informed them about this issue. Carol -Original Message- From: Entourage-Talk@lists.letterrip.com [mailto:[EMAIL PROTECTED] On Behalf Of Mike Dano Sent: Thursday, July 24, 2008 7:57 PM To: Entourage:mac Talk Subject: Re: iPhoto not able to send photos via Entourage 2008 (Leopard) Yes, it works when the title box is checked. Thanks for the workaround. Now...who's bug is this to fix, Apple or Microsoft's? on 7/23/08 1:15 PM, Carol Leung (Volt) [EMAIL PROTECTED] wrote: We have reports about this error if Title box in mail photo dialog is unchecked before you send photos from iPhoto08 to Entourage. Is your Title box unchecked? Check this box and see whether it works. -- To unsubscribe: mailto:[EMAIL PROTECTED] archives: http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/ old-archive: http://www.mail-archive.com/entourage-talk%40lists.boingo.com/ -- To unsubscribe: mailto:[EMAIL PROTECTED] archives: http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/ old-archive: http://www.mail-archive.com/entourage-talk%40lists.boingo.com/
Re: Entourage Database problem
Peter Rasmusen wrote: And now we're stuck. What would be my next step? Can I import that database to another app like Mail or Eudora or Thunderbird or .. and move on from there??? Most likely not. Can anybody walk us through this? All hints, tips and solutions will be appreciated. Read this article: Rebuilding a damaged database that exceeded size limit http://blog.entourage.mvps.org/2007/09/rebuilding_a_damaged_database_that_e xceeded_size_limit.html In case the above link does not work: http://tinyurl.com/4s6qv3 I have been successful in rescuing an Entourage X database, but it's not a free service. As you have already found it's a very time consuming process. You can contact me off list to discuss your situation. -- Diane -- To unsubscribe: mailto:[EMAIL PROTECTED] archives: http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/ old-archive: http://www.mail-archive.com/entourage-talk%40lists.boingo.com/
Re: Sync Services - not working for contacts
Dan Dixon wrote: Thanks, Dan! Yes, I have Groups in Entourage and I'll check if the no. matches the discrepancy I see...that's probably it. You're welcome. I hope you have twenty groups. :) Entourage has a strange way of numbering. It includes the header when you select all for messages. For example, in the list of messages there are 7 messages for Entourage Talk under 3 subject headings. If you select all, it will say 10 selected, 7 items displayed. Contacts do not appear to have this ghost header included, but it does include a group. -- Diane -- To unsubscribe: mailto:[EMAIL PROTECTED] archives: http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/ old-archive: http://www.mail-archive.com/entourage-talk%40lists.boingo.com/
