Re: Email Account Password Problem
I had lot of problems with Entourage having problems on my home iMac, in the end I copied a keychain file off my work iMac and that fixed my problems!! Running first aid on the keychain saw problems, apparently fixed them, but next time after a restart I was back to same problems!! Stephen On 12/12/08 23:21, Roger S. Cohen ro...@rogercohen.com wrote: Geoff WALLACE gwall...@mac.com wrote on 12/12/08 5:52 PM: Have deleted and let the OS recreate a new Login Keychain, but this has not fixed the problem. Have you tried to repair the Keychain? Keychain Access - Keychain First Aid - Stephen Duxbury Prestset Bureau, Bethel Hall, Morton Lane, East Morton, Keighley BD20 5UE Telephone 01274 518299 Fax 01274 568038 Mobile 07970 555158 Skype stephenmd58 www.prestset.co.uk -- To unsubscribe: mailto:entourage-talk-...@lists.letterrip.com archives: http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/ old-archive: http://www.mail-archive.com/entourage-talk%40lists.boingo.com/
Email Account Password Problem
Hello All, Since the 12.1.5 Office 2008 Update, I have to re-enter the Passwords for my Email Accounts each day? Have deleted and let the OS recreate a new Login Keychain, but this has not fixed the problem. Amy one else having this problem or found a cure. Checking Mail on 11 Accounts makes it a bit of a chore in the morning to try and remember 11 passwords. After the Passwords are entered, Mail can be received ok for that day. The next day after a restart, you have to enter the 11 passwords again. - Geoff WALLACE Melbourne Victoria Australia Mobile 0412 056 033 Sent on a Mac Pro Macintosh 2.66 GHz Core 2 Duo by 2, 7 GB RAM, OS X10.5.5 with all Apple Updates Installed, using Entourage version 12.1.5 Buy a Mac and be thought a fool or buy a Windows box and remove all doubt. -- To unsubscribe: mailto:entourage-talk-...@lists.letterrip.com archives: http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/ old-archive: http://www.mail-archive.com/entourage-talk%40lists.boingo.com/
Re: Email Account Password Problem
Geoff, I had the same problem after performing the 12.1.5 update. I tried everything to get it working but Entourage would not communicate the password to Keychain. I deleted prefs, I reset the Keychain, I created a new identity and I created a new user in OS X. Nothing made a difference. I finally gave up and deleted the Office 2008 folder copied over an older version (12.1.1) of Office 2008 I had on a backup hard drive. Then I followed Diane's instructions to startup with the Shift key down to disable all applications (including the hidden ones). Then I ran the 12.1.5 updater. Then I restarted the computer. Upon opening Entourage, it asked for the password for each email account. I entered the info and checked the box to save the info in Keychain. I then quit and re-opened Entourage. Voila! I doesn't ask for the password anymore. I used Keychain Access to check the entries and the passwords are now in the Keychain. (After I had reset the Keychain it remained empty no matter how many times I entered the passwords in Entourage.) All is working well again. This is the fix that worked for me. Good luck. Jim From: Geoff WALLACE gwall...@mac.com Reply-To: Entourage:mac Talk Entourage-Talk@lists.letterrip.com Date: Sat, 13 Dec 2008 09:52:39 +1100 To: Entourage Talk Entourage-Talk@lists.letterrip.com Subject: Email Account Password Problem Hello All, Since the 12.1.5 Office 2008 Update, I have to re-enter the Passwords for my Email Accounts each day? Have deleted and let the OS recreate a new Login Keychain, but this has not fixed the problem. Amy one else having this problem or found a cure. Checking Mail on 11 Accounts makes it a bit of a chore in the morning to try and remember 11 passwords. After the Passwords are entered, Mail can be received ok for that day. The next day after a restart, you have to enter the 11 passwords again. - Geoff WALLACE Melbourne Victoria Australia Mobile 0412 056 033 Sent on a Mac Pro Macintosh 2.66 GHz Core 2 Duo by 2, 7 GB RAM, OS X10.5.5 with all Apple Updates Installed, using Entourage version 12.1.5 Buy a Mac and be thought a fool or buy a Windows box and remove all doubt. -- To unsubscribe: mailto:entourage-talk-...@lists.letterrip.com archives: http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/ old-archive: http://www.mail-archive.com/entourage-talk%40lists.boingo.com/ -- To unsubscribe: mailto:entourage-talk-...@lists.letterrip.com archives: http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/ old-archive: http://www.mail-archive.com/entourage-talk%40lists.boingo.com/
Re: Email Account Password Problem
Geoff WALLACE gwall...@mac.com wrote on 12/12/08 5:52 PM: Have deleted and let the OS recreate a new Login Keychain, but this has not fixed the problem. Have you tried to repair the Keychain? Keychain Access - Keychain First Aid ~~~ Roger S. Cohen, President, Cohen International ro...@rogercohen.com http://www.rogercohen.com Voice: +1 (845) 358-8936 Fax: +1 (845) 358-8937 -- To unsubscribe: mailto:entourage-talk-...@lists.letterrip.com archives: http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/ old-archive: http://www.mail-archive.com/entourage-talk%40lists.boingo.com/
Re: Email Account Password Problem
Try repairing the keychains in Keychain Access Keychain First Aid... Something has been changing keychains to belong to root. I'm not sure what. On Dec 12, 2008, at 4:52 PM, Geoff WALLACE wrote: Hello All, Since the 12.1.5 Office 2008 Update, I have to re-enter the Passwords for my Email Accounts each day? Have deleted and let the OS recreate a new Login Keychain, but this has not fixed the problem. Amy one else having this problem or found a cure. Checking Mail on 11 Accounts makes it a bit of a chore in the morning to try and remember 11 passwords. After the Passwords are entered, Mail can be received ok for that day. The next day after a restart, you have to enter the 11 passwords again. - Geoff WALLACE Melbourne Victoria Australia Mobile 0412 056 033 Sent on a Mac Pro Macintosh 2.66 GHz Core 2 Duo by 2, 7 GB RAM, OS X10.5.5 with all Apple Updates Installed, using Entourage version 12.1.5 Buy a Mac and be thought a fool or buy a Windows box and remove all doubt. -- To unsubscribe: mailto:entourage-talk-...@lists.letterrip.com archives: http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/ old-archive: http://www.mail-archive.com/entourage-talk%40lists.boingo.com/
Re: Email Account Password Problem
I tried that. It didn't help. Jim From: Roger S. Cohen ro...@rogercohen.com Reply-To: Entourage:mac Talk Entourage-Talk@lists.letterrip.com Date: Fri, 12 Dec 2008 18:21:01 -0500 To: Entourage:mac Talk Entourage-Talk@lists.letterrip.com, Geoff WALLACE gwall...@mac.com Subject: Re: Email Account Password Problem Geoff WALLACE gwall...@mac.com wrote on 12/12/08 5:52 PM: Have deleted and let the OS recreate a new Login Keychain, but this has not fixed the problem. Have you tried to repair the Keychain? Keychain Access - Keychain First Aid ~~~ Roger S. Cohen, President, Cohen International ro...@rogercohen.com http://www.rogercohen.com Voice: +1 (845) 358-8936 Fax: +1 (845) 358-8937 -- To unsubscribe: mailto:entourage-talk-...@lists.letterrip.com archives: http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/ old-archive: http://www.mail-archive.com/entourage-talk%40lists.boingo.com/ -- To unsubscribe: mailto:entourage-talk-...@lists.letterrip.com archives: http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/ old-archive: http://www.mail-archive.com/entourage-talk%40lists.boingo.com/
Re: Email Account Password Problem
Hello All, Doing as James suggested fixed the problem. Ent was not talking to the Keychain Access, added in the Passwords manually to Keychain Access, but Ent 2008 did not recognise them. Ran Keychain First Aid but it made no difference. The fix is to start in Safe Mode, reinstall the Office 2008 Application and then apply the updates required to bring it up to date. Diane, perhaps we need this problem added to the Ent Web pages you look after? Thanks for all the help, glad to know I was not the only one with the problem. - Geoff WALLACE Melbourne Victoria Australia Mobile 0412 056 033 Sent on a Mac Pro Macintosh 2.66 GHz Core 2 Duo by 2, 7 GB RAM, OS X10.5.5 with all Apple Updates Installed, using Entourage version 12.1.5 Buy a Mac and be thought a fool or buy a Windows box and remove all doubt. From: James W Smith jskyd...@ix.netcom.com Reply-To: Entourage Talk Entourage-Talk@lists.letterrip.com Date: Fri, 12 Dec 2008 15:18:00 -0800 To: Entourage Talk Entourage-Talk@lists.letterrip.com Subject: Re: Email Account Password Problem Geoff, I had the same problem after performing the 12.1.5 update. I tried everything to get it working but Entourage would not communicate the password to Keychain. I deleted prefs, I reset the Keychain, I created a new identity and I created a new user in OS X. Nothing made a difference. I finally gave up and deleted the Office 2008 folder copied over an older version (12.1.1) of Office 2008 I had on a backup hard drive. Then I followed Diane's instructions to startup with the Shift key down to disable all applications (including the hidden ones). Then I ran the 12.1.5 updater. Then I restarted the computer. Upon opening Entourage, it asked for the password for each email account. I entered the info and checked the box to save the info in Keychain. I then quit and re-opened Entourage. Voila! I doesn't ask for the password anymore. I used Keychain Access to check the entries and the passwords are now in the Keychain. (After I had reset the Keychain it remained empty no matter how many times I entered the passwords in Entourage.) All is working well again. This is the fix that worked for me. Good luck. Jim From: Geoff WALLACE gwall...@mac.com Reply-To: Entourage:mac Talk Entourage-Talk@lists.letterrip.com Date: Sat, 13 Dec 2008 09:52:39 +1100 To: Entourage Talk Entourage-Talk@lists.letterrip.com Subject: Email Account Password Problem Hello All, Since the 12.1.5 Office 2008 Update, I have to re-enter the Passwords for my Email Accounts each day? Have deleted and let the OS recreate a new Login Keychain, but this has not fixed the problem. Amy one else having this problem or found a cure. Checking Mail on 11 Accounts makes it a bit of a chore in the morning to try and remember 11 passwords. After the Passwords are entered, Mail can be received ok for that day. The next day after a restart, you have to enter the 11 passwords again. -- To unsubscribe: mailto:entourage-talk-...@lists.letterrip.com archives: http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/ old-archive: http://www.mail-archive.com/entourage-talk%40lists.boingo.com/
Re: Email Account Password Problem
Geoff WALLACE wrote: Doing as James suggested fixed the problem. This problem was reported on the newsgroups too. I'll post the fix there. -- Diane -- To unsubscribe: mailto:entourage-talk-...@lists.letterrip.com archives: http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/ old-archive: http://www.mail-archive.com/entourage-talk%40lists.boingo.com/
