Hello Good People
A friend on mine who uses Mac OS X 10.5.4 and Microsoft Office X ran
into a problem, where Enrourage said The Database is 4GB and
rebuild the database.
We agreed this was a good time to clean up her inbox.
However ... when we rebuild the database ... it takes forever and
nothing happens. Progress bar didn't move a fraction of an inch and
Enrourage froze every time we tried.
We left it running for almost 48 hours and still nothing seemed to happen.
So I figured maybe a newer version of Office could handle that big
(too big, agreed) database. So she bought Office 2008 and we
installed it and it asked if we wanted to delete the old Office X ...
which we did.
Tried restarting Entourage and it asked if we wanted to import from
an older version and we said Yes and selected Office X and it
apparently found the old database and imported it.
It took about 1/2 second and theres 1 mail in the inbox Welcome
to Microsoft Entourage.
Thank you so much!
Now ... in Documents/Microsoft User Data there's a folder named
Office 2008 Identities and a folder named Office X Indentities.
Office 2008 Identities holds about 28.3 MB of data
Office X Identities holds about 8.23 GB of data (because there's not
only a Database file, there's also a file called Old Database - both
files are 4 GB).
And now we're stuck.
What would be my next step?
Can I import that database to another app like Mail or Eudora or
Thunderbird or .. and move on from there???
Can anybody walk us through this? All hints, tips and solutions will
be appreciated.
Peter
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