Andre : Thanks a lot for sharing these invaluable nuggets. You rock as
always :-).
I have added them to the project wiki at
http://www.go-evolution.org/FAQ. I appeal to all contributors to use
this page for consolidating their FAQ inputs and help in making this
the de facto reference point for Evolution users regarding such queries.
Thanks,
Harish
On Wed, 2007-01-03 at 13:44 +0100, Andre Klapper wrote:
hi folks,
looks like i'm currently a bit disappointed by the company that still
provides the software for my open enterprise(tm) (and no, it is not a
problem of time).
time to free some of the few written bits of knowledgework that
would otherwise rot on my harddisk.
attached you will find a file that includes a collection of evo related
questions that have been asked more often or that have been very
interesting, and of course their more or less complete answers.
no guarantee for anything included, but a copy, paste, redistribute,
change as you like licensee.
i sometimes used this to answer mailing lists user questions, hope it's
useful to somebody.
welp, so long crew here,
andre
plain text document attachment (evolution-FAQE), tips and tricks and
questions and answers.
= Mail =
Questions regarding the mailer and composer, for example junk mail,
encryption or spell checking.
Please note that desktop integration issues (for example setting the
preferred browser and launching evolution from a browser) are part of the
interoperability section.
== General ==
=== I cannot see some emails, but they must be there. ===
Some possible reasons:
* You use filters on incoming (or outgoing) messages that move your messages
automatically to another destination. If you have enabled junk filtering,
also take a look into the junk folder.
* Check your search view in the search bar right above the message list,
perhaps you have any value in it?
* Just to be sure: Click Edit | Show Hidden Messages.
* Take a look into Evolution's Junk folder. Messages that are marked as Junk
disappear from the original folder and are only displayed in the Junk folder.
* Check your default folder under Edit | Preferences | Email Accounts | Edit
| Defaults. Perhaps it is set to some other folder then the folder you
thought of.
If this specially refers to an IMAP account and you upgraded Evolution to
version 2.4, and you are using a Cyrus IMAP server, then try to change your
account settings to Show subscribed mails only. Then use Folder |
Subscriptions to subscribe to your Inbox and any other folder. You might
need to restart Evolution in between. This bug is fixed was Evolution 2.4.2.1
and later.
=== How i can update/refresh Search folders (formerly called vFolders)? ===
Refreshing a Search folder by a command is not possible (see
http://bugzilla.gnome.org/show_bug.cgi?id=257582). However, you should get an
updated view by going to another folder and then going back to your Search
folder.
=== Why do my mail filters not work? ===
Generally, be aware of the fact that the order of your filters is important.
If your very first filter has a Stop processing rule, all the other filters
will be ignored by the emails that match to this first filter rule.
If you want your filters to apply automatically and you are using an IMAP
account, make sure you have enabled Apply filters to new messages in INBOX
on this server under Edit | Preferences | Email Accounts | Edit | Receiving
Options | Options.
Also, filters depend on the new flag which will be set only when a
particular mail is fetched from server for the first time. If any other mail
client is used to check mail before Evolution, Evolution's filters may not
work.
=== Why do I get the message No provider available for protocol email.? ===
This can happen if you have just installed Evolution on a new machine and
have copied the file named filters.xml, so your filter rules are suffering
from a version mismatch with Evolution. Since the filters refer to accounts
directly, and accounts all have a unique ID number, you get the above error
if it cannot find the account anymore, so you either have not copied the
account settings or they have been changed in the meantime. To fix it, edit
your filters and re-select the folder for each Copy/Move filter.
=== How can I get informed of new mail arriving? ===
Since Evolution 2.2, a panel notification applet via D-BUS exists.
Evolution itself is only able to play a sound file or to beep. Go to Edit |
Preferences | Mail Preferences | General | New Mail Notification.
Note that esound must be running to be able to hear your sound file.
=== Why does new junk mail automatically get marked as read? ===
Good question - one can easily miss new messages which have been incorrectly
marked as junk. Workaround: Both for trash and the junk folder, one can
enable displaying the number of ALL messages in the preview pane (in brackets
