[gentoo-dev] Does anyone use the VERIFIED status in bugzilla?
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi. Following Petteri's thread last month about RESOLVED LATER and given a issue that has been reported to User Relations about the abuse of the VERIFIED status in Bugzilla, I'd like to get some feedback from fellow developers. We have a user that has been marking resolved bugs as verified following his actions on other bugzilla(s) and he quotes the Bugzilla Docs[1] to explain his actions. Some developers have become upset because of the spam email that action causes. It seems to me the reason those developers got upset is that they don't value the VERIFIED status so I wonder if anyone uses that status or if we should just drop it. If possible and useful, would we like to restrict the VERIFIED status change to a specific group of people? Please share your thoughts on this so we can decide how to act on this case. [1] - http://www.bugzilla.org/docs/3.4/en/html/lifecycle.html - -- Regards, Jorge Vicetto (jmbsvicetto) - jmbsvicetto at gentoo dot org Gentoo- forums / Userrel / Devrel / KDE / Elections -BEGIN PGP SIGNATURE- Version: GnuPG v2.0.15 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ iQIcBAEBAgAGBQJL7UYCAAoJEC8ZTXQF1qEP4nAQAMSTtiSk4lt54VQt9E0omuHR 5/AHuZUqFhUsCbK2Z9EV8140/J6AzGeixfpKRtCCp+kJoq8gNJFiR5I91xqcv530 E1au8JSiE43LFkjs98eDXlefnnxeNoS+gkmS1kp9g7rYw+eK/YyQe/CuU7dmE7vj vixAml20gIQS16tFPZGD9ypQfaCtMkQq1ktuHvZDf1+160TA+L99AglbZ9pQ1uSL 9nbWEYkXZd9Ez6n+fjaXU1m8lcq+t8DYJ3Op8qLxCglWek0lEpBI9Zc57fvve1p3 X+zXulf5EfZEtAam8geBanCj2Dm3AntJjzOo3clzcOYh9L5Hw/AeUxfRO93g0/+j dVHf5JLn6k6DHfxipkElW/uN52PBVgoTUmuIMfKflota2P46wvh4JLS+ISgEs8Tp UcwWuU3ZQu0T/rv5GUI0Tx1JFhOuqIhNcussyuePO8ZFLKGsDAjchBcEn3UCOOp3 TxdgUIc0pKeEgLHj9cXDWKsog3EoexNCrvDlMVYCb7UD0YcbzccVcRSU1M9vmjbQ PqRVq6EzsPJZSZ3Jh6ssa4BOG2AWjwbbyM5MqjN/kGgleGlK8vJk327s8PeEIQP3 FLCgg/VrjSA5y5YdWtr+EO3yxRCL6aG92GUuNGhcxZEw695MLGdPmBOVPj+1CJ/V ENB30Ib8swqlBTgKxq0e =bZ0I -END PGP SIGNATURE-
Re: [gentoo-dev] Does anyone use the VERIFIED status in bugzilla?
On 14-05-2010 12:45:54 +, Jorge Manuel B. S. Vicetto wrote: Following Petteri's thread last month about RESOLVED LATER and given a issue that has been reported to User Relations about the abuse of the VERIFIED status in Bugzilla, I'd like to get some feedback from fellow developers. We have a user that has been marking resolved bugs as verified following his actions on other bugzilla(s) and he quotes the Bugzilla Docs[1] to explain his actions. Some developers have become upset because of the spam email that action causes. It seems to me the reason those developers got upset is that they don't value the VERIFIED status so I wonder if anyone uses that status or if we should just drop it. If possible and useful, would we like to restrict the VERIFIED status change to a specific group of people? Please share your thoughts on this so we can decide how to act on this case. I'm all for removing it from the workflow. I take a opportunistic approach, assuming that the reporter (or someone else with the same problem) will reopen the bug if it turns out a fix wasn't good enough or something. [1] - http://www.bugzilla.org/docs/3.4/en/html/lifecycle.html -- Fabian Groffen Gentoo on a different level
Re: [gentoo-dev] Does anyone use the VERIFIED status in bugzilla?
On 05/14/2010 03:45 PM, Jorge Manuel B. S. Vicetto wrote: Hi. Following Petteri's thread last month about RESOLVED LATER and given a issue that has been reported to User Relations about the abuse of the VERIFIED status in Bugzilla, I'd like to get some feedback from fellow developers. We have a user that has been marking resolved bugs as verified following his actions on other bugzilla(s) and he quotes the Bugzilla Docs[1] to explain his actions. Some developers have become upset because of the spam email that action causes. It seems to me the reason those developers got upset is that they don't value the VERIFIED status so I wonder if anyone uses that status or if we should just drop it. If possible and useful, would we like to restrict the VERIFIED status change to a specific group of people? Please share your thoughts on this so we can decide how to act on this case. I'd like to see the whole thing go away. It's this one user I've pretty much ever seen using it. And he's using it to change RESOLVED status to VERIFIED on e.g. removal bugs, stabilization bugs, keywording bugs... Now I try to read the bugmail even for old removed packages by e.g. treecleaners, there actually might be something useful, like a comment that the project got resurrected and could be restored to portage. But then I just find every second mail to be these VERIFIED changes... don't know about you... but to me, it's very frustrating. Well, it wouldn't be so frustrating if the user just stopped doing it, but he doesn't... even when asked. So that adds up to my frustration a bit here. So far I've found 2 hacks that could serve the purpose: I could procmail all mail from this one user to spam folder, but that just solves it for this one time, only for me, and only for the one users actions. Also i'd be missing any useful mails from him. So that doesn't sound like a solution. Or... Then I could disable the whole mail sending of that resolution change from bugzilla's settings, but I couldn't find a way to fine-grain in a way so only VERIFIED mails get ignored. So no solution there either. [1] - http://www.bugzilla.org/docs/3.4/en/html/lifecycle.html Looks nice on paper if you put it like that, but not really how it's working for us in reality. (Sorry for any spelling errors, I hope my message got a across)
Re: [gentoo-dev] Does anyone use the VERIFIED status in bugzilla?
On 05/14/2010 03:34 PM, Samuli Suominen wrote: I'd like to see the whole thing go away. It's this one user I've pretty much ever seen using it. And he's using it to change RESOLVED status to VERIFIED on e.g. removal bugs, stabilization bugs, keywording bugs... cleanup++ [1] - http://www.bugzilla.org/docs/3.4/en/html/lifecycle.html Looks nice on paper if you put it like that, but not really how it's working for us in reality. From my work on b.g.o: I use a simplified version of this, shown at: http://dev.gentoo.org/~mabi/gentooBzLifecycle.png Basically three states less and a NEEDINFO resolution added. That's all I ever touched in the years.
Re: [gentoo-dev] Does anyone use the VERIFIED status in bugzilla?
On 5/14/10 3:54 PM, Matti Bickel wrote: From my work on b.g.o: I use a simplified version of this, shown at: http://dev.gentoo.org/~mabi/gentooBzLifecycle.png Yeah, I think the linked diagram really reflects the reality, much better than the official one. I'm in favor of removing the Verified resolution to clean things up. I haven't seen a project where the Verified status would be useful. Generally the reporters re-open their bugs if they are not satisfied. Also, for many classes of bugs verification gives absolutely no benefits, e.g. keywording, stabilization, etc. If we want to keep Verified, then in my opinion some group should be created to verify bugs consistently. If it's just one user doing it, I see no benefits, and only background noise. Note: maybe that user would like to help in the bugzilla in a way we'd all agree to be useful. For example wrangling bugs (assigning to right owners, getting more info, etc). Please make sure not to discourage him from contributing more by too harsh comments. Paweł signature.asc Description: OpenPGP digital signature
Re: [gentoo-dev] Does anyone use the VERIFIED status in bugzilla?
On 05/14/2010 09:34 AM, Samuli Suominen wrote: I'd like to see the whole thing go away. It's this one user I've pretty much ever seen using it. And he's using it to change RESOLVED status to VERIFIED on e.g. removal bugs, stabilization bugs, keywording bugs... I think that VERIFIED could have a place in a serious quality management system that closes the loop on every change. If we had a test branch and a release branch the VERIFIED might be the glue that moves patches from one to the other. However, we don't have anything like this in place right now, and so this is really just spam. Having the extra state does no good without all the processes that go with it. Would Gentoo have a higher level of quality if we did some CMM-5 practices like these? Absolutely! Would it struggle to keep up with Debian Stable? Absolutely! I don't think we really have the resources to pull off something like this. As it is we struggle with the current ~arch/arch system. I'd get rid of it...
Re: [gentoo-dev] Does anyone use the VERIFIED status in bugzilla?
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 On Fri, 14 May 2010 12:45:54 + Jorge Manuel B. S. Vicetto jmbsvice...@gentoo.org wrote: Following Petteri's thread last month about RESOLVED LATER and given a issue that has been reported to User Relations about the abuse of the VERIFIED status in Bugzilla, I'd like to get some feedback from fellow developers. We have a user that has been marking resolved bugs as verified following his actions on other bugzilla(s) and he quotes the Bugzilla Docs[1] to explain his actions. Some developers have become upset because of the spam email that action causes. It seems to me the reason those developers got upset is that they don't value the VERIFIED status so I wonder if anyone uses that status or if we should just drop it. If possible and useful, would we like to restrict the VERIFIED status change to a specific group of people? Please share your thoughts on this so we can decide how to act on this case. Punt VERIFIED. It's useless for documentation and for everything else I do. -BEGIN PGP SIGNATURE- Version: GnuPG v2.0.14 (GNU/Linux) iEYEARECAAYFAkvtc8wACgkQxPWMzpKk6kOD2wCgqr+brRXJljXR+wDk8+fOETUG sQQAn3gJVt3rclCmXyqHfwu/D4fBgFkG =7I70 -END PGP SIGNATURE-
