Re: Hardware lockup - need suggestions for diagnosing

2006-12-11 Thread Larry Cook

Dan, Ben, Ric, and others that replied directly,

Thanks for your replies and suggestions.  Here's is what I've done and 
know so far:


Hard drive - I removed the hard drive and disabled it in the BIOS. 
Still have the problem.  (And yes Ben, I've already backed up the user 
data.  Thanks for asking.)


Disable things in BIOS - I disabled the few things that the BIOS lets me 
disable: power management, legacy usb, minipci, serial port, auto-wake, 
and a few other things I don't recall.  Still have the problem.


Memory DIMMs - I tried with only one DIMM and even tried a DIMM from 
another DELL Latitude laptop that has not had any problems.  Still have 
the problem.


Video - Dan suggested using a Live CD and just trying the console.  How 
do I do that?


External warming - Not sure how to do this other than light a fire in 
the fireplace, but that might tempt me to throw in the laptop! :-)


Reset connectors, etc. - Haven't tried this yet.

eBay - I did a quick check and found a dozen or more of this model, both 
fully working and partial systems.


Memtest86/86+ - (Ben, thanks for the links.)  This is last since this is 
what I spent most of my time on.  Both versions of memtest behaved the 
same.  When the system is stone cold (off over night), memtest does not 
finish writing it's initial text to the screen before it locks up. 
After it's been left sitting for 15-20 minutes I power off and then on 
and memtest finishes writing all the text, but the elapsed time never 
increments, although in some cases test #0 did update with a non-zero 
percent complete.  After it's been on a while longer and I power off and 
then on it eventually gets to test #5 [block move] and hangs.  This 
consistently happened if I let the tests run w/o intervention.  If I hit 
'c' and run tests #6, #7 and #8, they all pass.  I even let test #6 run 
for 32+ passes as the web page says is needed to hit all patterns.  The 
one interesting thing is that after running test #6, I hit 'c' and 
selected test #5 and that ran multiple passes w/o a problem.  But if I 
power off and on the computer hangs on test #5.  This was pretty repeatable.


Does any of this memtest behavior indicate any specific component?  Or 
do others have additional suggestions?


If I can't solve this, I'll be going the eBay route.

Thanks,
Larry


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Re: Hardware lockup - need suggestions for diagnosing

2006-12-11 Thread Neil Joseph Schelly
On Monday 11 December 2006 12:25 pm, Larry Cook wrote:
 If I can't solve this, I'll be going the eBay route.

You've already spent far more time than the eBay ones are available for, in 
terms of cost.  I'd guess this problem is most likely a motherboard issue.  
Find a similar laptop, throw your hard drive and memory in it, and I'll bet 
your problems go away.  It's not likely anything you'll track down beyond 
that, as it's probably a loose/cold solder joint somewhere on one of the 
boards or a capacitor that is working properly only under very specific 
thermal conditions or something that will otherwise require a new motherboard 
anyway.  New laptop on eBay will have that and more, in case you lose a 
keyboard, or screen, or the hinges, or any other things that can go wrong on 
an old laptop.
-N
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Re: Hardware lockup - need suggestions for diagnosing

2006-12-11 Thread Ted Roche

On Dec 11, 2006, at 12:25 PM, Larry Cook wrote:

Video - Dan suggested using a Live CD and just trying the console.   
How do I do that?


For Knoppix, you boot and specify:

knoppix 2

at the prompt. Most other LiveCDs will let you know how to access  
help on startup.


Ted Roche
Ted Roche  Associates, LLC
http://www.tedroche.com


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Re: Hardware lockup - need suggestions for diagnosing

2006-12-11 Thread Ben Scott

On 12/11/06, Larry Cook [EMAIL PROTECTED] wrote:

Hard drive - I removed the hard drive and disabled it in the BIOS.


 No hard drive, no battery, running on AC, and it still locks up
running a memory test?  Yah, that's almost certainly a fault on a
primary circuit board.  Tracing the fault to a specific component or
trace will be very difficult, if not impossible.  Fixing it once
you've found it would be harder still.

 Like Neil Schelly says, you're past the point of diminishing
returns.  It's time to go for wholesale part replacement.  Or
wholesale computer replacement -- you can get a new laptop for under
$500 these days.  Or a nice one for under $1000.


External warming - Not sure how to do this other than light a fire in
the fireplace, but that might tempt me to throw in the laptop! :-)


 You can do it with an oven that can maintain fine control of
temperature at 90 - 150 degrees Fahrenheit.  (I expect this excludes
most household ovens.)  At a past job, I was involved in a situation
where they used a laboratory oven to determine what temperature
something started failing at.  They heated the circuit board to a
given temperature, took it out, and ran their tests.

 I should have realized what I was envisioning is not worth the
time/effort/etc for a commodity laptop.  Plus you'll likely just reach
the same conclusion either way: Motherboard needs to be replaced.


Video - Dan suggested using a Live CD and just trying the console.  How
do I do that?


 This is up there with my oven idea.  While it's technically valid,
it's time-consuming, and likely will yield the same conclusion no
matter what: Motherboard needs to be replaced.

 Laptops aren't like a desktop PC; the CPU support, video, peripheral
I/O all tend to be on one circuit board.  Sometimes even the memory
and CPU heatsink will be part of a single PCB assembly.  So no matter
what the problem is, you're replacing the same part.


Reset connectors, etc. - Haven't tried this yet.


 Even that is probably not worth the effort.  While the Dell laptops
are easier to service then most laptops, you're still talking lots of
tiny screws, plastic tabs, sub-assemblies, all fitted together like a
Japanese puzzle box.

 How much is your time worth?  :)

-- Ben
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Re: Hardware lockup - need suggestions for diagnosing

2006-12-11 Thread Dan Miller
For gentoo it would be gentoo-nofb (no frame buffer), other live cds,
should give you options to choose a kernel, there should be one similar
to no frame buffer or a run level 2 or 3.

So far everything is pointing to a complete failure. If this doesn't
work, find a local recycling center and give them a donation.

Dan

Larry Cook wrote:
 Dan, Ben, Ric, and others that replied directly,
 
 Thanks for your replies and suggestions.  Here's is what I've done and
 know so far:
 
 Hard drive - I removed the hard drive and disabled it in the BIOS. Still
 have the problem.  (And yes Ben, I've already backed up the user data. 
 Thanks for asking.)
 
 Disable things in BIOS - I disabled the few things that the BIOS lets me
 disable: power management, legacy usb, minipci, serial port, auto-wake,
 and a few other things I don't recall.  Still have the problem.
 
 Memory DIMMs - I tried with only one DIMM and even tried a DIMM from
 another DELL Latitude laptop that has not had any problems.  Still have
 the problem.
 
 Video - Dan suggested using a Live CD and just trying the console.  How
 do I do that?
 
 External warming - Not sure how to do this other than light a fire in
 the fireplace, but that might tempt me to throw in the laptop! :-)
 
 Reset connectors, etc. - Haven't tried this yet.
 
 eBay - I did a quick check and found a dozen or more of this model, both
 fully working and partial systems.
 
 Memtest86/86+ - (Ben, thanks for the links.)  This is last since this is
 what I spent most of my time on.  Both versions of memtest behaved the
 same.  When the system is stone cold (off over night), memtest does not
 finish writing it's initial text to the screen before it locks up. After
 it's been left sitting for 15-20 minutes I power off and then on and
 memtest finishes writing all the text, but the elapsed time never
 increments, although in some cases test #0 did update with a non-zero
 percent complete.  After it's been on a while longer and I power off and
 then on it eventually gets to test #5 [block move] and hangs.  This
 consistently happened if I let the tests run w/o intervention.  If I hit
 'c' and run tests #6, #7 and #8, they all pass.  I even let test #6 run
 for 32+ passes as the web page says is needed to hit all patterns.  The
 one interesting thing is that after running test #6, I hit 'c' and
 selected test #5 and that ran multiple passes w/o a problem.  But if I
 power off and on the computer hangs on test #5.  This was pretty
 repeatable.
 
 Does any of this memtest behavior indicate any specific component?  Or
 do others have additional suggestions?
 
 If I can't solve this, I'll be going the eBay route.
 
 Thanks,
 Larry
 
 
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Monadlug reminder

2006-12-11 Thread Charles Farinella

Hi,

A reminder that there will be *no* Monadlug meeting this month.  Our 
next meeting will be Thursday, Jan. 11, we'll hope to see everyone there.


Happy holidays to all.

--charlie

--

Charles Farinella
Appropriate Solutions, Inc. (www.AppropriateSolutions.com)
[EMAIL PROTECTED]
voice: 603.924.6079   fax: 603.924.8668

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Re: Hardware lockup - need suggestions for diagnosing

2006-12-11 Thread David Ecklein
Larry-

I am betting (not on a sure thing) that the motherboard is the site of the
problem.

One possibility hasn't been mentioned - bad aluminum capacitors.  There was
a huge number of bad ones a while back due to defective electrolytic being
supplied to motherboard manufacturers.  The caps tested OK, but would fail
systems in weird ways after being in use for a while.  Sometimes you could
see a brownish deposit where a seal blew.  I have come across several such
motherboards (but not in laptops - I try to stay away from them).

I am not sure what the dates were on this - but if your machine was
manufactured before the problem was caught...

If you can get a good look at your aluminum caps, you might be able to see
whether any look funny - if so, they are fairly cheap to replace as a
trial solution.

The little tantalums were not an issue on that electrolytic snafu.

Dave E.


- Original Message - 
From: Larry Cook [EMAIL PROTECTED]
To: gnhlug-discuss@mail.gnhlug.org
Sent: Monday, December 11, 2006 12:25 PM
Subject: Re: Hardware lockup - need suggestions for diagnosing


 Dan, Ben, Ric, and others that replied directly,

 Thanks for your replies and suggestions.  Here's is what I've done and
 know so far:

 Hard drive - I removed the hard drive and disabled it in the BIOS.
 Still have the problem.  (And yes Ben, I've already backed up the user
 data.  Thanks for asking.)

 Disable things in BIOS - I disabled the few things that the BIOS lets me
 disable: power management, legacy usb, minipci, serial port, auto-wake,
 and a few other things I don't recall.  Still have the problem.

 Memory DIMMs - I tried with only one DIMM and even tried a DIMM from
 another DELL Latitude laptop that has not had any problems.  Still have
 the problem.

 Video - Dan suggested using a Live CD and just trying the console.  How
 do I do that?

 External warming - Not sure how to do this other than light a fire in
 the fireplace, but that might tempt me to throw in the laptop! :-)

 Reset connectors, etc. - Haven't tried this yet.

 eBay - I did a quick check and found a dozen or more of this model, both
 fully working and partial systems.

 Memtest86/86+ - (Ben, thanks for the links.)  This is last since this is
 what I spent most of my time on.  Both versions of memtest behaved the
 same.  When the system is stone cold (off over night), memtest does not
 finish writing it's initial text to the screen before it locks up.
 After it's been left sitting for 15-20 minutes I power off and then on
 and memtest finishes writing all the text, but the elapsed time never
 increments, although in some cases test #0 did update with a non-zero
 percent complete.  After it's been on a while longer and I power off and
 then on it eventually gets to test #5 [block move] and hangs.  This
 consistently happened if I let the tests run w/o intervention.  If I hit
 'c' and run tests #6, #7 and #8, they all pass.  I even let test #6 run
 for 32+ passes as the web page says is needed to hit all patterns.  The
 one interesting thing is that after running test #6, I hit 'c' and
 selected test #5 and that ran multiple passes w/o a problem.  But if I
 power off and on the computer hangs on test #5.  This was pretty
repeatable.

 Does any of this memtest behavior indicate any specific component?  Or
 do others have additional suggestions?

 If I can't solve this, I'll be going the eBay route.

 Thanks,
 Larry


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More Library News

2006-12-11 Thread Lloyd Kvam
One of the other tenants in the building where I have my office is
University Press of New England.  At the Holiday Building Bash, they
raffled off some books.  I was a winner and have added the book to the
library:
http://www.librarything.com/work/1527838book=9227190
The Good Beer Guide to New England

-- 
Lloyd Kvam
Venix Corp.
1 Court Street, Suite 378
Lebanon, NH 03766-1358

voice:  603-653-8139
fax:320-210-3409

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