[google-appengine] Re: Latency Issue - More Feedback!
Hi Greg, We're listening, and we feel your pain. The App Engine team has been working very hard to resolve this and we'll post updates as soon as we have them. I'll try to address what I can right now: 1. The latency issues are related to the planned maintenance on Monday night. They were unexpected, and we are working on infrastructure improvements to ensure this won't happens again. If you'd like more data on serving and API latency and error rate, you can look at our own live monitoring data here http://code.google.com/status/appengine 2) We expect a fix to be in place by EOD to fix the issues you are currently seeing. We will keep you updated if this is not the case. When these issues are fixed, you should only see a small difference (possibly 10-20%) in the performance of your application as compared to earlier this week. However, one way or the other, we will return our previous configuration by Monday 3/9. Thanks for your patience through this. Pete, App Engine Team On Mar 4, 12:18 pm, Greg g.fawc...@gmail.com wrote: Please can we have more information about the current latency issue. Pointing us tohttp://groups.google.com/group/google-appengine-downtime-notify doesn't help when the last post there is two days old. Specifically: 1. Cloudstatus.com shows very clearly that everything went to hell in handbasket after the upgrade earlier this week. Can Google confirm this is the cause of the latency? 2. Is the scheduled maintenence next week likely to cure the problem (then please bring it forward) or make it worse (then please delay it)? I'm sure the lack of information is because the engineers who know what is happening are so busy trying to resolve the issue that they can't post. Or maybe they are all smoking joints while watching Lost, snickering about all the poor muppets out there struggling to find ways of streamlining their apps to make them work. Without feedback we don't know... This is severely denting our (paying) customers confidence in my app, and likewise our confidence in Appengine. We spent yesterday wringing the last ounce of performance out of our app, and if I don't hear any more, today (it's morning in New Zealand) will be spent investigating how big a deal it will be to migrate it to a dedicated mod_python/ PostgreSQL system. Other appengine developers - please star this message so we get a response from Google. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Google App Engine group. To post to this group, send email to google-appengine@googlegroups.com To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en -~--~~~~--~~--~--~---
[google-appengine] Re: Latency Issue - More Feedback!
Again, why does the status http://code.google.com/status/appengine show normal? Artem On Mar 4, 4:13 pm, Pete Koomen pkoo...@google.com wrote: Hi Greg, We're listening, and we feel your pain. The App Engine team has been working very hard to resolve this and we'll post updates as soon as we have them. I'll try to address what I can right now: 1. The latency issues are related to the planned maintenance on Monday night. They were unexpected, and we are working on infrastructure improvements to ensure this won't happens again. If you'd like more data on serving and API latency and error rate, you can look at our own live monitoring data herehttp://code.google.com/status/appengine 2) We expect a fix to be in place by EOD to fix the issues you are currently seeing. We will keep you updated if this is not the case. When these issues are fixed, you should only see a small difference (possibly 10-20%) in the performance of your application as compared to earlier this week. However, one way or the other, we will return our previous configuration by Monday 3/9. Thanks for your patience through this. Pete, App Engine Team On Mar 4, 12:18 pm, Greg g.fawc...@gmail.com wrote: Please can we have more information about the current latency issue. Pointing us tohttp://groups.google.com/group/google-appengine-downtime-notify doesn't help when the last post there is two days old. Specifically: 1. Cloudstatus.com shows very clearly that everything went to hell in handbasket after the upgrade earlier this week. Can Google confirm this is the cause of the latency? 2. Is the scheduled maintenence next week likely to cure the problem (then please bring it forward) or make it worse (then please delay it)? I'm sure the lack of information is because the engineers who know what is happening are so busy trying to resolve the issue that they can't post. Or maybe they are all smoking joints while watching Lost, snickering about all the poor muppets out there struggling to find ways of streamlining their apps to make them work. Without feedback we don't know... This is severely denting our (paying) customers confidence in my app, and likewise our confidence in Appengine. We spent yesterday wringing the last ounce of performance out of our app, and if I don't hear any more, today (it's morning in New Zealand) will be spent investigating how big a deal it will be to migrate it to a dedicated mod_python/ PostgreSQL system. Other appengine developers - please star this message so we get a response from Google. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Google App Engine group. To post to this group, send email to google-appengine@googlegroups.com To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en -~--~~~~--~~--~--~---
[google-appengine] Re: Latency Issue - More Feedback!
Hi Pete - Thanks a million. We now know when we can expect an improvement, and a resolution. In our case I can now see that migration is going to be more pain than hanging in there. Can I strongly suggest you post the same text on google-appengine- downtime-notify. And can you also pass the message that customers would like at least 3-hourly updates during issues like this to wherever it'll have most effect. Cheers! Greg. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Google App Engine group. To post to this group, send email to google-appengine@googlegroups.com To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en -~--~~~~--~~--~--~---
[google-appengine] Re: Latency Issue - More Feedback!
Hi Artem, On Wed, Mar 4, 2009 at 1:43 PM, Artem p.ar...@gmail.com wrote: Again, why does the status http://code.google.com/status/appengine show normal? Over the course of the day the Status Site has shown anomaly multiple times, but it has not yet exceeded the disruption threshold. We will be posting more information about the issues soon to show that we did indeed have a disruption of service during this time period. We will also adjust our tolerances so this will show up as a disruption automatically in the future. Thanks for your patience, -Brett On Mar 4, 4:13 pm, Pete Koomen pkoo...@google.com wrote: Hi Greg, We're listening, and we feel your pain. The App Engine team has been working very hard to resolve this and we'll post updates as soon as we have them. I'll try to address what I can right now: 1. The latency issues are related to the planned maintenance on Monday night. They were unexpected, and we are working on infrastructure improvements to ensure this won't happens again. If you'd like more data on serving and API latency and error rate, you can look at our own live monitoring data herehttp://code.google.com/status/appengine 2) We expect a fix to be in place by EOD to fix the issues you are currently seeing. We will keep you updated if this is not the case. When these issues are fixed, you should only see a small difference (possibly 10-20%) in the performance of your application as compared to earlier this week. However, one way or the other, we will return our previous configuration by Monday 3/9. Thanks for your patience through this. Pete, App Engine Team On Mar 4, 12:18 pm, Greg g.fawc...@gmail.com wrote: Please can we have more information about the current latency issue. Pointing us tohttp://groups.google.com/group/google-appengine-downtime-notify doesn't help when the last post there is two days old. Specifically: 1. Cloudstatus.com shows very clearly that everything went to hell in handbasket after the upgrade earlier this week. Can Google confirm this is the cause of the latency? 2. Is the scheduled maintenence next week likely to cure the problem (then please bring it forward) or make it worse (then please delay it)? I'm sure the lack of information is because the engineers who know what is happening are so busy trying to resolve the issue that they can't post. Or maybe they are all smoking joints while watching Lost, snickering about all the poor muppets out there struggling to find ways of streamlining their apps to make them work. Without feedback we don't know... This is severely denting our (paying) customers confidence in my app, and likewise our confidence in Appengine. We spent yesterday wringing the last ounce of performance out of our app, and if I don't hear any more, today (it's morning in New Zealand) will be spent investigating how big a deal it will be to migrate it to a dedicated mod_python/ PostgreSQL system. Other appengine developers - please star this message so we get a response from Google. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Google App Engine group. To post to this group, send email to google-appengine@googlegroups.com To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en -~--~~~~--~~--~--~---
[google-appengine] Re: Latency Issue - More Feedback!
I've mentioned this thread in a thread related to the same problem that seems to have got more traction and more feedback: Datastore operations slow Options: http://groups.google.com/group/google-appengine/browse_thread/thread/e99f4e6eee9c5a5c If you have more specific information (from logs, profiling sessions, etc), I think it would be great to post them to that thread so we all be able to track this problem. cheers, ./alex --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Google App Engine group. To post to this group, send email to google-appengine@googlegroups.com To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en -~--~~~~--~~--~--~---
