Re: [Hardhats-members] Introducing NOIS on OpenForum

2005-03-08 Thread Frederick D. S. Marshall 
Dear Greg,

Not exactly.  This is the way for non-VA folks to get the ear of other
non-VA folks whose RD efforts are being carefully coordinated with the
VA.  Bug fixes, especially, the VA is willing to accept into its patch
stream so long as the team doing development meets VA standards for
programming, documentation, testing, and verification.  Fortunately, the
team initially manning NOIS on OpenForum all have extensive experience
with the VA software lifecycle, and so that will not be a problem.

Yours truly,
Rick

On Mon, 2005-03-07 at 06:00, Greg Kreis wrote:
 What kinds of service requests are being anticipated?  Is this to be a
 way for non-VA folks to get the ear of some VA folks?
 
 Chris Richardson wrote: 
  Yeah, who'da thought??   If folks want to use it, they will need to
  get a free account on Open Forum.  It only calls for the acceptance
  of a code of conduct.   I believe the request for an account has
  been published here on hardhats and can be gotten from the
  worldvista web page.
  - Original Message - 
  From: Ron Ponto
  To: hardhats-members@lists.sourceforge.net
  Sent: Monday, March 07, 2005 4:12 AM
  Subject: Re: [Hardhats-members] Introducing NOIS on
  OpenForum
  
  That is interesting because NOIS is officially being
  discontinued in the VA system to be replaced by REMEDY this
  month. 
   
  ---Original Message---
   
  From: Joseph Dal Molin
  Date: 03/07/05 06:11:07
  To: hardhats-members@lists.sourceforge.net
  Subject: Re: [Hardhats-members] Introducing NOIS on
  OpenForum
   
From the VA VistA Documentation:
   
  Whats NOIS
   
  NOIS stands for National On-Line Information Sharing.  It is
  a computer
  program that provides a means of logging and tracking
  problems
  associated with the daily operation of computer systems
  within VistA.
  Documenting problems provides a means to find and
  disseminate solutions
  to those involved in support, development, and management.
   
  NOIS can be used for many purposes.
   
  Support  to track and resolve reported problems.
  Development  to track problems that require program
  changes.
  Management  to ensure resources are being used
  appropriately and ensure
  problems are resolved.
  Quality Control  to ensure that problems to be fixed in
  future releases
  are corrected.
  Documentation  to find common problems useful for
  incorporation into
  troubleshooting guides.
  IRMS  to log problems at their local facility.
   
  Simply put, NOIS is a logbook of requests for service.
   
  Frederick D. S. Marshall wrote:
   Dear friends,
  
   I have spent the weekend configuring and testing NOIS on
  OpenForum.  We
   are now ready to begin accepting NOIS calls about Kernel,
  File Manager,
   and other VistA Infrastructure packages.
  
   Sincerely yours,
   Rick Marshall
   President, WorldVistA
  
  
  
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Re: [Hardhats-members] Introducing NOIS on OpenForum

2005-03-08 Thread Frederick D. S. Marshall 
Dear Ron,

It is critical to WorldVistA's strategy that we offer the VistA
community a complete suite of software lifecycle tools, to ensure we can
ignite a sustainable, living process for supporting and developing
OpenVistA.

We chose NOIS for our work because 1) VistA software experts already
know it well, so they can use it efficiently, and 2) it costs us
nothing, which fits our budget perfectly.

Sincerely yours,
Rick

On Mon, 2005-03-07 at 04:12, Ron Ponto wrote:
 That is interesting because NOIS is officially being discontinued in
 the VA system to be replaced by REMEDY this month. 
  
 ---Original Message---
  
 From: Joseph Dal Molin
 Date: 03/07/05 06:11:07
 To: hardhats-members@lists.sourceforge.net
 Subject: Re: [Hardhats-members] Introducing NOIS on OpenForum
  
   From the VA VistA Documentation:
  
 Whats NOIS
  
 NOIS stands for National On-Line Information Sharing.  It is a
 computer
 program that provides a means of logging and tracking problems
 associated with the daily operation of computer systems within VistA.
 Documenting problems provides a means to find and disseminate
 solutions
 to those involved in support, development, and management.
  
 NOIS can be used for many purposes.
  
 Support to track and resolve reported problems.
 Development to track problems that require program changes.
 Management to ensure resources are being used appropriately and ensure
 problems are resolved.
 Quality Control to ensure that problems to be fixed in future releases
 are corrected.
 Documentation to find common problems useful for incorporation into
 troubleshooting guides.
 IRMS to log problems at their local facility.
  
 Simply put, NOIS is a logbook of requests for service.
  
 Frederick D. S. Marshall wrote:
  Dear friends,
 
  I have spent the weekend configuring and testing NOIS on
 OpenForum.  We
  are now ready to begin accepting NOIS calls about Kernel, File
 Manager,
  and other VistA Infrastructure packages.
 
  Sincerely yours,
  Rick Marshall
  President, WorldVistA
 
 
 
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  .
 
  
  
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Re: [Hardhats-members] Introducing NOIS on OpenForum

2005-03-07 Thread Ron Ponto 






That is interesting because NOIS is officially being discontinued in the VA system to be replaced by REMEDY this month.

---Original Message---


From: Joseph Dal Molin
Date: 03/07/05 06:11:07
To: hardhats-members@lists.sourceforge.net
Subject: Re: [Hardhats-members] Introducing NOIS on OpenForum

 From the VA VistA Documentation:

What’s NOIS

NOIS stands for National On-Line Information Sharing.It is a computer
program that provides a means of logging and tracking problems
associated with the daily operation of computer systems within VistA.
Documenting problems provides a means to find and disseminate solutions
to those involved in support, development, and management.

NOIS can be used for many purposes.

Support – to track and resolve reported problems.
Development – to track problems that require program changes.
Management – to ensure resources are being used appropriately and ensure
problems are resolved.
Quality Control – to ensure that problems to be fixed in future releases
are corrected.
Documentation – to find common problems useful for incorporation into
troubleshooting guides.
IRMS – to log problems at their local facility.

Simply put, NOIS is a logbook of requests for service.

Frederick D. S. Marshall wrote:
 Dear friends,

 I have spent the weekend configuring and testing NOIS on OpenForum.We
 are now ready to begin accepting NOIS calls about Kernel, File Manager,
 and other VistA Infrastructure packages.

 Sincerely yours,
 Rick Marshall
 President, WorldVistA



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 .



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Re: [Hardhats-members] Introducing NOIS on OpenForum

2005-03-07 Thread Greg Kreis 




What kinds of service requests are being anticipated? Is this to be a
way for non-VA folks to get the ear of some VA folks?

Chris Richardson wrote:

  
  
  
  Yeah, who'da thought?? If folks want to use it,
they will need to get a free account on Open Forum. It only calls for
the acceptance of a code of conduct. I believe the request for an
account has been published here on hardhats and can be gotten from the
worldvista web page.
  
-
Original Message - 
From:
Ron Ponto 
To:
hardhats-members@lists.sourceforge.net

Sent:
Monday, March 07, 2005 4:12 AM
Subject:
Re: [Hardhats-members] Introducing NOIS on OpenForum



  

  
  That is interesting because NOIS is officially being
discontinued in the VA system to be replaced by REMEDY this month.
  
  ---Original
Message---
  
  
  From: Joseph Dal Molin
  Date:
03/07/05 06:11:07
  To: hardhats-members@lists.sourceforge.net
  Subject:
Re: [Hardhats-members] Introducing NOIS on OpenForum
  
  
   From the VA VistA Documentation:
  
  Whats NOIS
  
  NOIS stands for National On-Line Information
Sharing.It is a computer
  program that provides a means of logging and tracking
problems
  associated with the daily operation of computer systems
within VistA.
  Documenting problems provides a means to find and
disseminate solutions
  to those involved in support, development, and
management.
  
  NOIS can be used for many purposes.
  
  Support  to track and resolve reported problems.
  Development  to track problems that require program
changes.
  Management  to ensure resources are being used
appropriately and ensure
  problems are resolved.
  Quality Control  to ensure that problems to be fixed in
future releases
  are corrected.
  Documentation  to find common problems useful for
incorporation into
  troubleshooting guides.
  IRMS  to log problems at their local facility.
  
  Simply put, NOIS is a logbook of requests for service.
  
  Frederick D. S. Marshall wrote:
   Dear friends,
  
   I have spent the weekend configuring and testing
NOIS on OpenForum.We
   are now ready to begin accepting NOIS calls about
Kernel, File Manager,
   and other VistA Infrastructure packages.
  
   Sincerely yours,
   Rick Marshall
   President, WorldVistA
  
  
  
  
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-- 
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"You are today where your thoughts have brought you, you will
   be tomorrow where your thoughts take you." (James Lane Allen)

Re: [Hardhats-members] Introducing NOIS on OpenForum

2005-03-07 Thread Kevin Toppenberg 
I requested such an account, and never heard back. 
Who should I check with?

Kevin

--- Chris Richardson [EMAIL PROTECTED] wrote:

 Yeah, who'da thought??   If folks want to use it,
 they will need to get a free account on Open Forum. 
 It only calls for the acceptance of a code of
 conduct.   I believe the request for an account has
 been published here on hardhats and can be gotten
 from the worldvista web page.
   - Original Message - 
   From: Ron Ponto 
   To: hardhats-members@lists.sourceforge.net 
   Sent: Monday, March 07, 2005 4:12 AM
   Subject: Re: [Hardhats-members] Introducing NOIS
 on OpenForum
 
 
 That is interesting because NOIS is
 officially being discontinued in the VA system to be
 replaced by REMEDY this month. 
 
 ---Original Message---
 
 From: Joseph Dal Molin
 Date: 03/07/05 06:11:07
 To: hardhats-members@lists.sourceforge.net
 Subject: Re: [Hardhats-members] Introducing
 NOIS on OpenForum
 
   From the VA VistA Documentation:
 
 What's NOIS
 
 NOIS stands for National On-Line Information
 Sharing.  It is a computer
 program that provides a means of logging and
 tracking problems
 associated with the daily operation of
 computer systems within VistA.
 Documenting problems provides a means to
 find and disseminate solutions
 to those involved in support, development,
 and management.
 
 NOIS can be used for many purposes.
 
 Support - to track and resolve reported
 problems.
 Development - to track problems that require
 program changes.
 Management - to ensure resources are being
 used appropriately and ensure
 problems are resolved.
 Quality Control - to ensure that problems to
 be fixed in future releases
 are corrected.
 Documentation - to find common problems
 useful for incorporation into
 troubleshooting guides.
 IRMS - to log problems at their local
 facility.
 
 Simply put, NOIS is a logbook of requests
 for service.
 
 Frederick D. S. Marshall wrote:
  Dear friends,
 
  I have spent the weekend configuring and
 testing NOIS on OpenForum.  We
  are now ready to begin accepting NOIS
 calls about Kernel, File Manager,
  and other VistA Infrastructure packages.
 
  Sincerely yours,
  Rick Marshall
  President, WorldVistA
 
 
 
 

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 Guide
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 of IT Products from real users.
  Discover which products truly live up to
 the hype. Start reading now.
 

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Re: [Hardhats-members] Introducing NOIS on OpenForum

2005-03-07 Thread Chris Richardson 
Kevin;

Well, it sounds like I jumped the gun.  Cameron has put the procedures out a
couple of times on the HardHats list and I thought we had set that up on our
web site.   Rick will be addressing this shortly.  Sorry for the confusion.
We've been a bit busy.

Best wishes;   Chris

- Original Message -
From: Kevin Toppenberg [EMAIL PROTECTED]
To: hardhats-members@lists.sourceforge.net
Sent: Monday, March 07, 2005 7:37 PM
Subject: Re: [Hardhats-members] Introducing NOIS on OpenForum


 I requested such an account, and never heard back.
 Who should I check with?

 Kevin

 --- Chris Richardson [EMAIL PROTECTED] wrote:

  Yeah, who'da thought??   If folks want to use it,
  they will need to get a free account on Open Forum.
  It only calls for the acceptance of a code of
  conduct.   I believe the request for an account has
  been published here on hardhats and can be gotten
  from the worldvista web page.
- Original Message -
From: Ron Ponto
To: hardhats-members@lists.sourceforge.net
Sent: Monday, March 07, 2005 4:12 AM
Subject: Re: [Hardhats-members] Introducing NOIS
  on OpenForum
 
 
  That is interesting because NOIS is
  officially being discontinued in the VA system to be
  replaced by REMEDY this month.
 
  ---Original Message---
 
  From: Joseph Dal Molin
  Date: 03/07/05 06:11:07
  To: hardhats-members@lists.sourceforge.net
  Subject: Re: [Hardhats-members] Introducing
  NOIS on OpenForum
 
From the VA VistA Documentation:
 
  What's NOIS
 
  NOIS stands for National On-Line Information
  Sharing.  It is a computer
  program that provides a means of logging and
  tracking problems
  associated with the daily operation of
  computer systems within VistA.
  Documenting problems provides a means to
  find and disseminate solutions
  to those involved in support, development,
  and management.
 
  NOIS can be used for many purposes.
 
  Support - to track and resolve reported
  problems.
  Development - to track problems that require
  program changes.
  Management - to ensure resources are being
  used appropriately and ensure
  problems are resolved.
  Quality Control - to ensure that problems to
  be fixed in future releases
  are corrected.
  Documentation - to find common problems
  useful for incorporation into
  troubleshooting guides.
  IRMS - to log problems at their local
  facility.
 
  Simply put, NOIS is a logbook of requests
  for service.
 
  Frederick D. S. Marshall wrote:
   Dear friends,
  
   I have spent the weekend configuring and
  testing NOIS on OpenForum.  We
   are now ready to begin accepting NOIS
  calls about Kernel, File Manager,
   and other VistA Infrastructure packages.
  
   Sincerely yours,
   Rick Marshall
   President, WorldVistA
  
  
  
  
 
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  Guide
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   .
  
 
 
 
 
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[Hardhats-members] Introducing NOIS on OpenForum

2005-03-06 Thread Frederick D. S. Marshall 
Dear friends,

I have spent the weekend configuring and testing NOIS on OpenForum.  We
are now ready to begin accepting NOIS calls about Kernel, File Manager,
and other VistA Infrastructure packages.

Sincerely yours,
Rick Marshall
President, WorldVistA



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