Re: SendGrid Security Breach - Action Required on Our Part?

2015-04-28 Thread Robbie Thng
However it should be noted that if you've hard copied these values anywhere
in your app those won't be updated. As a general practice you shouldn't do
that and you should always pull them where possible from config.

On Tue, Apr 28, 2015 at 1:57 PM, Robbie Thng rob...@heroku.com wrote:

 Yes, the config vars defined in their docs (
 https://devcenter.heroku.com/articles/sendgrid) are the ones they have
 the power to rotate.

 On Tue, Apr 28, 2015 at 1:37 PM, semi-nube mysmilecent...@gmail.com
 wrote:

 That's good to know.  Is it safe to assume Heroku will update our
 SendGrid password stored in our apps' config variables for us, then?

 Thanks.

 On Tuesday, April 28, 2015 at 1:24:56 PM UTC-7, Robbie wrote:

 Hi,

 We've been talking with Sendgrid about this since we found out.

 Part of using the add-on integration with Heroku means that the vendor
 (in this case Sendgrid) are able to rotate the credentials on user apps
 without informing the user if required, this would mean very little chance
 of downtime for your app and a quick resolution with little worry.

 Sendgrid did not do this instantly due to further investigation on their
 side, we have spoken to them this morning and they have assured us that
 they will carry out the cred roll soon. We expect them to fulfill this and
 if it is not done within a timely manner, or to a standard that we require
 to assure us of customer protection then we will reach out to customers
 separately.

 On Tue, Apr 28, 2015 at 11:49 AM, semi-nube mysmile...@gmail.com
 wrote:

 According to SendGrid's blog post here
 https://sendgrid.com/blog/update-on-security-incident-and-additional-security-measures/?utm_content=buffer88081utm_medium=socialutm_source=twitter.comutm_campaign=buffer,
 users should reset their passwords due to a recent security breach where a
 SendGrid employee’s account had been compromised by a cyber criminal and
 used to access several of our internal systems on three separate dates in
 February and March 2015.

 ...and from their status page: If you have an account through one of
 our reseller partners, look for specific communication from that partner.
 Many partners like Heroku, Appdirect, Engineyard and Softlayer will make
 the update seamlessly on your behalf.

 I see no mention of this on the Heroku blog.  What's the status of this
 situation at Heroku?

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Re: SendGrid Security Breach - Action Required on Our Part?

2015-04-28 Thread Robbie Thng
Hi,

We've been talking with Sendgrid about this since we found out.

Part of using the add-on integration with Heroku means that the vendor (in
this case Sendgrid) are able to rotate the credentials on user apps without
informing the user if required, this would mean very little chance of
downtime for your app and a quick resolution with little worry.

Sendgrid did not do this instantly due to further investigation on their
side, we have spoken to them this morning and they have assured us that
they will carry out the cred roll soon. We expect them to fulfill this and
if it is not done within a timely manner, or to a standard that we require
to assure us of customer protection then we will reach out to customers
separately.

On Tue, Apr 28, 2015 at 11:49 AM, semi-nube mysmilecent...@gmail.com
wrote:

 According to SendGrid's blog post here
 https://sendgrid.com/blog/update-on-security-incident-and-additional-security-measures/?utm_content=buffer88081utm_medium=socialutm_source=twitter.comutm_campaign=buffer,
 users should reset their passwords due to a recent security breach where a
 SendGrid employee’s account had been compromised by a cyber criminal and
 used to access several of our internal systems on three separate dates in
 February and March 2015.

 ...and from their status page: If you have an account through one of our
 reseller partners, look for specific communication from that partner. Many
 partners like Heroku, Appdirect, Engineyard and Softlayer will make the
 update seamlessly on your behalf.

 I see no mention of this on the Heroku blog.  What's the status of this
 situation at Heroku?

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Re: SendGrid Security Breach - Action Required on Our Part?

2015-04-28 Thread Robbie Thng
I thought that said nude, so that's significantly less worrying.

On Tue, Apr 28, 2015 at 2:01 PM, semi-nube mysmilecent...@gmail.com wrote:

 Indubitably.  Always pulling from config.  I'm not as Semi-nube as I
 used to be.  ;)

 On Tuesday, April 28, 2015 at 1:58:47 PM UTC-7, Robbie wrote:

 However it should be noted that if you've hard copied these values
 anywhere in your app those won't be updated. As a general practice you
 shouldn't do that and you should always pull them where possible from
 config.

 On Tue, Apr 28, 2015 at 1:57 PM, Robbie Thng rob...@heroku.com wrote:

 Yes, the config vars defined in their docs (
 https://devcenter.heroku.com/articles/sendgrid) are the ones they have
 the power to rotate.

 On Tue, Apr 28, 2015 at 1:37 PM, semi-nube mysmile...@gmail.com wrote:

 That's good to know.  Is it safe to assume Heroku will update our
 SendGrid password stored in our apps' config variables for us, then?

 Thanks.

 On Tuesday, April 28, 2015 at 1:24:56 PM UTC-7, Robbie wrote:

 Hi,

 We've been talking with Sendgrid about this since we found out.

 Part of using the add-on integration with Heroku means that the vendor
 (in this case Sendgrid) are able to rotate the credentials on user apps
 without informing the user if required, this would mean very little chance
 of downtime for your app and a quick resolution with little worry.

 Sendgrid did not do this instantly due to further investigation on
 their side, we have spoken to them this morning and they have assured us
 that they will carry out the cred roll soon. We expect them to fulfill 
 this
 and if it is not done within a timely manner, or to a standard that we
 require to assure us of customer protection then we will reach out to
 customers separately.

 On Tue, Apr 28, 2015 at 11:49 AM, semi-nube mysmile...@gmail.com
 wrote:

 According to SendGrid's blog post here
 https://sendgrid.com/blog/update-on-security-incident-and-additional-security-measures/?utm_content=buffer88081utm_medium=socialutm_source=twitter.comutm_campaign=buffer,
 users should reset their passwords due to a recent security breach where 
 a
 SendGrid employee’s account had been compromised by a cyber criminal and
 used to access several of our internal systems on three separate dates in
 February and March 2015.

 ...and from their status page: If you have an account through one of
 our reseller partners, look for specific communication from that partner.
 Many partners like Heroku, Appdirect, Engineyard and Softlayer will make
 the update seamlessly on your behalf.

 I see no mention of this on the Heroku blog.  What's the status of
 this situation at Heroku?

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Re: SendGrid Security Breach - Action Required on Our Part?

2015-04-28 Thread Robbie Thng
Yes, the config vars defined in their docs (
https://devcenter.heroku.com/articles/sendgrid) are the ones they have the
power to rotate.

On Tue, Apr 28, 2015 at 1:37 PM, semi-nube mysmilecent...@gmail.com wrote:

 That's good to know.  Is it safe to assume Heroku will update our SendGrid
 password stored in our apps' config variables for us, then?

 Thanks.

 On Tuesday, April 28, 2015 at 1:24:56 PM UTC-7, Robbie wrote:

 Hi,

 We've been talking with Sendgrid about this since we found out.

 Part of using the add-on integration with Heroku means that the vendor
 (in this case Sendgrid) are able to rotate the credentials on user apps
 without informing the user if required, this would mean very little chance
 of downtime for your app and a quick resolution with little worry.

 Sendgrid did not do this instantly due to further investigation on their
 side, we have spoken to them this morning and they have assured us that
 they will carry out the cred roll soon. We expect them to fulfill this and
 if it is not done within a timely manner, or to a standard that we require
 to assure us of customer protection then we will reach out to customers
 separately.

 On Tue, Apr 28, 2015 at 11:49 AM, semi-nube mysmile...@gmail.com wrote:

 According to SendGrid's blog post here
 https://sendgrid.com/blog/update-on-security-incident-and-additional-security-measures/?utm_content=buffer88081utm_medium=socialutm_source=twitter.comutm_campaign=buffer,
 users should reset their passwords due to a recent security breach where a
 SendGrid employee’s account had been compromised by a cyber criminal and
 used to access several of our internal systems on three separate dates in
 February and March 2015.

 ...and from their status page: If you have an account through one of
 our reseller partners, look for specific communication from that partner.
 Many partners like Heroku, Appdirect, Engineyard and Softlayer will make
 the update seamlessly on your behalf.

 I see no mention of this on the Heroku blog.  What's the status of this
 situation at Heroku?

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Re: How to overcome there is no static IP on Heroku?

2013-12-11 Thread Robbie Thng
Hey,

Robbie from Add-ons here, Quotaguard is actually in Beta, which is free and
usable for any Heroku user.

R


On Wed, Dec 11, 2013 at 5:14 AM, Tim Williams t...@teachmatic.com wrote:

 Hi, chiming in here as the developer of QuotaGuard.

 Our new service QuotaGuard Static is what you're looking for. I set it up
 as a more robust cost efficient alternative to Proximo. It's load balanced,
 highly available and cheaper so we're seeing quite a fast take-up.

 Its currently in private alpha on Heroku so send me a mail at
 supp...@teachmatic.com to get an invite or you can just sign up for a
 free trial directly on our site (https://www.quotaguard.com/static-ip).

 FYI The QuotaGuard listing above is for our dynamic proxy service. This
 spreads your traffic across non-Heroku IP addresses so you can access
 things like Google Maps APIs without sharing your IP based daily quota with
 every other Heroku app.

 Cheers,
 Tim

 On Thursday, 5 December 2013 09:31:39 UTC, bdiallo wrote:

 Hello,

 You can use one of these Heroku add-ons:

- https://addons.heroku.com/proximo#enterprise
- https://addons.heroku.com/quotaguard#test

 Best

 On Sunday, June 17, 2012 7:23:28 PM UTC+2, Gady S wrote:

 My application needs to have static IP.
 What is the best solution that works with Heroku?

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Re: CacheMigration gem to help migrating to MemCachier

2013-09-05 Thread Robbie Thng
Possibly, I like that idea.


On Thu, Sep 5, 2013 at 8:59 AM, Daniel Doubrovkine dbl...@dblock.orgwrote:

 Maybe add a warning message on deploy?


 On Tue, Sep 3, 2013 at 4:39 PM, Robbie Thng rob...@heroku.com wrote:

 That's a good point, I don't think we have a good way of notifying of
 this right now.

  Their add-on page isn't available for consumption but other than
 notifying users by email we don't really have a way of conveying this
 across the platform. We're mostly relying on users checking their email but
 that's understandably hard for orgs.


 On Fri, Aug 30, 2013 at 5:09 AM, Daniel Doubrovkine dbl...@dblock.orgwrote:

 Got it. We have a shared IT account that subscribes to those, took a
 while to dig it up. Would be nice if everything online reflected this
 reality.


 On Tue, Aug 27, 2013 at 5:31 PM, Robbie rob...@heroku.com wrote:

 Hi Daniel,

 We sent this out to users that we identified as having Couchbase
 Memcache add-ons. Are you a user of that add-on and did you not receive the
 notice?

 R


 On Tuesday, August 27, 2013 2:28:15 PM UTC-7, dB. wrote:

 For the life of me I cannot find that announcement. Where did you read
 that the date is October 31st? Thanks.

 On Mon, Aug 26, 2013 at 10:04 AM, jonathan jonathan...@gmail.comwrote:

 As many of you know, Heroku is deprecating their memcache addon in
 favor of the Memcachier service. Customers are required to switch to the
 new servers by Oct 31.

 For high traffic sites, transitioning to a cold memcache server can
 be difficult. I threw together a ruby gem that will allow you to run both
 sets of memcache servers in production for a transition period, while 
 your
 new memcache servers warm up.

 https://github.com/jbaudanza/**cache_migrationhttps://github.com/jbaudanza/cache_migration

 Let me know if you have any questions. I hope you find this helpful.

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Re: CacheMigration gem to help migrating to MemCachier

2013-09-03 Thread Robbie Thng
That's a good point, I don't think we have a good way of notifying of this
right now.

Their add-on page isn't available for consumption but other than notifying
users by email we don't really have a way of conveying this across the
platform. We're mostly relying on users checking their email but that's
understandably hard for orgs.


On Fri, Aug 30, 2013 at 5:09 AM, Daniel Doubrovkine dbl...@dblock.orgwrote:

 Got it. We have a shared IT account that subscribes to those, took a while
 to dig it up. Would be nice if everything online reflected this reality.


 On Tue, Aug 27, 2013 at 5:31 PM, Robbie rob...@heroku.com wrote:

 Hi Daniel,

 We sent this out to users that we identified as having Couchbase Memcache
 add-ons. Are you a user of that add-on and did you not receive the notice?

 R


 On Tuesday, August 27, 2013 2:28:15 PM UTC-7, dB. wrote:

 For the life of me I cannot find that announcement. Where did you read
 that the date is October 31st? Thanks.

 On Mon, Aug 26, 2013 at 10:04 AM, jonathan jonathan...@gmail.comwrote:

 As many of you know, Heroku is deprecating their memcache addon in
 favor of the Memcachier service. Customers are required to switch to the
 new servers by Oct 31.

 For high traffic sites, transitioning to a cold memcache server can be
 difficult. I threw together a ruby gem that will allow you to run both sets
 of memcache servers in production for a transition period, while your new
 memcache servers warm up.

 https://github.com/jbaudanza/**cache_migrationhttps://github.com/jbaudanza/cache_migration

 Let me know if you have any questions. I hope you find this helpful.

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Re: Do add-ons apply to more than one application in an account?

2013-09-03 Thread Robbie Thng
Hi, Robbie from Heroku Add-ons here.

It's case *B.*
*
*
This isn't super clear from the add-ons page you're right. In the interest
of making our product clearer can I ask if you looked anywhere else on our
site? Or if you searched and google and what those searches were?


On Tue, Sep 3, 2013 at 2:57 PM, ebdb moct...@gmail.com wrote:

 On Tuesday, September 3, 2013 9:32:03 AM UTC-7, Troy Davis wrote:

 Even if add-ons don't fit your situation perfectly, the Heroku platform
 and/or those services may. Add-ons cover most cases, but (rightly) don't
 try to cover every last situation.


 Thanks for the response. I hope I didn't say anything to suggest that I
 expected Heroku's add-ons to cover every last situation.

 I think maybe I wasn't clear enough in phrasing my original question.

 Let me try again...

 Let's say I deployed two apps on Heroku, and (for example) both need
 Sphinx Search, which of the following is true?

 CASE A: I pay for the Flying Sphinx add-on ONCE. (I've purchased it
 generally, for my whole Heroku account and everything running on it.)

 CASE B: I pay for the Flying Sphinx add-on TWICE. (Once for each app.)

 It isn't clear to me from the add-ons page which one is true.

 If an add-on isn't a good fit, you can usually provision the service
 separately (at the expense of SSO, Heroku-managed collaborators, and
 centralized billing).


 Troy

 --
 @troyd

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