Re: Problems with Hoptoad

2011-05-20 Thread Michel Pigassou
Hi Dan.
It's not related to this email since I'm a paying user of Hoptoad.
My ticket have been sent to Hoptoad's support. We'll see.
Thanks.

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Re: Problems with Hoptoad

2011-05-19 Thread Dan Croak
Hi Michael,

I imagine that the addon is no longer listed because of the EOL of the
Hoptoad Beta addon. Did you receive an email recently from Heroku like
the one below my signature?

You shouldn't have received an application error from Hoptoad, though.
We'll look into that.

Dan Croak
thoughtbot, makers of Hoptoad

-

Dear Hoptoad User,

A couple of months ago we emailed you regarding the Hoptoad Add-on's
move from Beta to GA, and the subsequent discontinuation of the free
 beta plan.

Our records indicate that you're still using the beta plan on the
following apps:

startup-map

To continue using Hoptoad in your apps, we kindly ask that you upgrade
 to either of the available Hoptoad plans immediately:

Hoptoad Basic ($2/month): heroku addons:upgrade hoptoad:basic

Hoptoad Plus ($7/month): heroku addons:upgrade hoptoad:plus

Should you wish to remove the add-on from your app, you can do so
with:

heroku addons:remove hoptoad

If you do not take any action, we will automatically be removing
the Hoptoad Beta EOL plan from all remaining apps on May 16th.
Apps using Hoptoad Basic or Plus will not be affected.

Best,

The Heroku Add-ons Team

On Thu, May 19, 2011 at 5:03 AM, Michel Pigassou dag...@gmail.com wrote:
 Hi.
 I've just submitted a ticket but I wonder if I'm the only one having
 problems with Hoptoad.
 First, the addon is no longer listed in my app addons.
 And in my logs there is:
 2011-05-19T08:51:33+00:00 app[web.1]: ** [Hoptoad] Failure:
 Net::HTTPInternalServerError
 2011-05-19T08:51:33+00:00 app[web.1]: ** [Hoptoad] Environment Info: [Ruby:
 1.9.2] [Rails: 3.0.4] [Env: production]
 2011-05-19T08:51:33+00:00 app[web.1]: ** [Hoptoad] Response from Hoptoad:
 2011-05-19T08:51:33+00:00 app[web.1]: ?xml version=1.0 encoding=UTF-8?
 2011-05-19T08:51:33+00:00 app[web.1]: errors
 2011-05-19T08:51:33+00:00 app[web.1]:   errorApplication Error/error
 2011-05-19T08:51:33+00:00 app[web.1]: /errors

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