[IMGate] Re: Problem with main.cf syntax

2005-03-30 Thread Richard Edge
 
-Original Message-

no, because we are in the smtpd_recipient_restrictions already

Okay, got it.

yes, see
man 5 access

Hadn't checked there. I was using the book instead.

look in the log file to see why exactly.  if the rejects are for header or
body checks due to kr character set, you remove the kr from filter. This is
found by inspection.  :)

Tried that unfortunately they could not enven provide a date or time and
with the tousands of other responsibilities I have I want the onus to be on
the user complaing to at least provide me with enough criteria to narrow the
search. I though I would check the list for other tips.

smtpd process to_recipients_bw whitelisting won't have any effect on
rejects done by the cleanup process.

Understood

  I have asked for the specific bounce messages but to date non have 
been supplied making it more difficult to track down the problem.

egrep the maillog file

Like I said I would do this but without more details I am not going to
search a months worth of logs if the user isn't going to meet me half-way. I
use grep and the logs regularly but I always ask for enough details to begin
a search or I would spend all my time doing so. Email administration is not
my only responsibility.

Thanks for the your help it has given me a couple of other areas to check.

Richard Edge
Senior Systems Administrator | Technology Services
Trinity Western University | t: 604.513.2089
f: 604.513.2038 | e: [EMAIL PROTECTED] | www.twu.ca/technology 








-- Binary/unsupported file stripped by Ecartis --
-- Type: application/x-pkcs7-signature
-- File: smime.p7s





[IMGate] Blocked email

2005-02-03 Thread Richard Edge
As previously mentioned I have configured two relatively new IMGate servers
which were initially configured as inbound gateways. This has been running
for about two weeks and with a little bit of fine tuning things are working
great for inbound email. Now that inbound email is now working well I
decided yesterday morning to take the next step and configured them as
outgoing smarthosts for our Exchange 2003 and Imail servers. In the
afternoon I received a call from one of our users stating that an email he
sent to our lawyers from an Outlook client was bounced with the following
error:
The following recipient(s) could not be reached:

  R Henry Easingwood on 02/02/2005 3:44 PM
There was a SMTP communication problem with the recipient's
email server.  Please contact your system administrator.
charity.twu.ca #5.5.0 smtp;550 Error: ACL header_1

  John Cherrington on 02/02/2005 3:44 PM
There was a SMTP communication problem with the recipient's
email server.  Please contact your system administrator.
charity.twu.ca #5.5.0 smtp;550 Error: ACL header_1

  Hank Easingwood ([EMAIL PROTECTED]) on 02/02/2005 3:44 PM
There was a SMTP communication problem with the recipient's
email server.  Please contact your system administrator.
charity.twu.ca #5.5.0 smtp;550 Error: ACL header_1

I checked the logs and here is the log entry for this email:

Feb  2 15:42:09 mx10 postfix/cleanup[3338]: 7813A17B438: hold: header
Received: from charity.twu.ca (charity.twu.ca [10.10.116.44])??by
mx10.twu.ca (Postfix) with ESMTP??id 7813A17B438; Wed,  2 Feb 2005 15:42:09
-0800 (PST) from charity.twu.ca[10.10.116.44]; from=[EMAIL PROTECTED]
to=[EMAIL PROTECTED] proto=ESMTP helo=charity.twu.ca

Feb  2 15:42:09 mx10 postfix/cleanup[3338]: 7813A17B438:
message-id=[EMAIL PROTECTED]

Feb  2 15:42:09 mx10 postfix/cleanup[3338]: 7813A17B438: reject: header
Content-Type: text/plain;??charset=iso-2022-jp from
charity.twu.ca[10.10.116.44]; from=[EMAIL PROTECTED]
to=[EMAIL PROTECTED] proto=ESMTP helo=charity.twu.ca: ACL
header_1

This appears to have been blocked through the header_checks.regexp rule:

/^Content-Type:.*charset=.*(big5|euc-kr|gb2312|iso-.*-jp|ks_c_5601-1987)/
REJECT ACL header_1

It appears to have been caused by the MIME type charset=iso-2022-jp
showing in the log as received from the header. Can anyone tell me why this
MIME type would show up in a message composed from an Outlook client to
produce this header information.

I should note that this users other email has gone out fine and I have not
heard from any of our other 900+ Outlook users regarding a similar problem.
I have left a message with this user to find out more about how he created
the message, but he is not in the office.

Richard Edge 
Senior Systems Administrator | Technology Services
Trinity Western University | t: 604.513.2089 
f: 604.513.2038 | e: [EMAIL PROTECTED] | www.twu.ca/technology


-- Binary/unsupported file stripped by Ecartis --
-- Type: application/x-pkcs7-signature
-- File: smime.p7s





[IMGate] Question about postmaster mail generated

2005-01-28 Thread Richard Edge
Out of curiosity, how do others using IMGate handle the huge volume of
postmaster email generated because of the email rejected by postfix? :-)

Richard Edge=20
Senior Systems Administrator | Technology Services
Trinity Western University | t: 604.513.2089=20
f: 604.513.2038 | e: [EMAIL PROTECTED] | www.twu.ca/technology




[IMGate] Re: Question about postmaster mail generated

2005-01-28 Thread Richard Edge
Thanks Len.=20

That's what I meant.. the notifications. Being a new installation I
wanted to receive them so that I could monitor the situation but I guess
I could do that through the logs etc. I just wasn't prepared for the
volume. :-)

I have to say it sure has made a difference here as the two IMGate
servers are barely ticking over, but when I was using Imail as the
gateway prior to last Friday, it couldn't keep up with the demand, often
stopping and restarting the STMP service intermittently. The volume of
spam we have been getting here has increased almost exponentially in the
last 6 months.

Richard Edge=20
Senior Systems Administrator | Technology Services
Trinity Western University | t: 604.513.2089=20
f: 604.513.2038 | e: [EMAIL PROTECTED] | www.twu.ca/technology
=20

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Len Conrad
Sent: Friday, January 28, 2005 1:05 PM
To: IMGate@mgw2.MEIway.com
Subject: [IMGate] Re: Question about postmaster mail generated


Out of curiosity, how do others using IMGate handle the huge volume of=20
postmaster email generated because of the email rejected by postfix?=20
:-)

If postfix is rejecting, there is no postmaster msg.

If you're talking about the notifications sent by postfix, turn them off
or reduce the msgs sent in the notify_classes, if the volume is too
great.

Len