[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

[bugzilla]

https://bz.apache.org/ooo/show_bug.cgi?id=125006

--- Comment #51 from dam...@apache.org ---
I managed to build commit 334aff22543c984093b19f3d62460864ecb687cc (with lots
of backporting patches as per
https://wiki.openoffice.org/wiki/Building_old_versions), and while it still
errors out when memory runs out, it gives different errors: assertion failures
instead of "bad allocation".

Let me try build 58a710212d90860fe18cdb22f67014b5297207e1 and if it gives "bad
allocation", start a git bisect.

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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--- Comment #50 from dam...@apache.org ---
(In reply to RonBlackwell from comment #49)
> I'm glad to see this is now confirmed.  It has been around at least since
> 4.1.2.  If you want a simpler way to cause the crash and can tell me how to
> send them to you, I'll send a couple of bigger Crash.ods files which cause
> the error when you try to open them together.

Thank you, I'll let you know.

> As for the suggestion to use a 64 bit version of AOO, is there one in the
> works for Windows?

I was working on it some years ago, and hope to carry on soon, but it's long
and difficult. Progress is tracked on issue 46594 and this Wiki page:
https://wiki.openoffice.org/wiki/Win64_port

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--- Comment #49 from RonBlackwell  ---
I'm glad to see this is now confirmed.  It has been around at least since
4.1.2.  If you want a simpler way to cause the crash and can tell me how to
send them to you, I'll send a couple of bigger Crash.ods files which cause the
error when you try to open them together.

As for the suggestion to use a 64 bit version of AOO, is there one in the works
for Windows?

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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dam...@apache.org changed:

   What|Removed |Added

 Ever confirmed|0   |1
 Status|UNCONFIRMED |CONFIRMED

--- Comment #48 from dam...@apache.org ---
I can reproduce this with the big spreadsheet attached here
(https://bz.apache.org/ooo/attachment.cgi?id=85124), by copying all columns in
the range A to AQ of the "Map" sheet (select the column headers then copy), and
pasting them into a new sheet, and repeating this several times. Each new sheet
they are pasted into increases memory usage by several hundred MB, and when RAM
usage nears 2 GiB, the "bad allocation" messagebox briefly comes up, then
OpenOffice silently exits (probably as even the recovery attempt crashes
separately).

Changing status to CONFIRMED.

Now this spreadsheet is big, but it's not that big. Why is so much memory being
used? Was it being used in older versions of OpenOffice? Maybe not. On bug
124064, the poster gave specific SVN versions which exhibited the problem. One
of the bad versions was 1530680, which is now Git commit
58a710212d90860fe18cdb22f67014b5297207e1, and one of the good versions was
1516435, which is now Git commit 334aff22543c984093b19f3d62460864ecb687cc. It
should be possible to "git bisect" this range of 111 commits, and find the
patch that increased memory usage.

I still do advise using a 64 bit version of OpenOffice until this is fixed,
available on Linux, Mac, and FreeBSD, as it will at least allow you to use all
the memory on your computer and significantly postpone the crash, not limit you
to 2 GiB and early crashes like the 32 bit version on Windows.

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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--- Comment #47 from Aivaras Stepukonis  ---
Hi Damjan,

I work on a Windows 10 Pro laptop with a 1TB SSD and 8 GB of RAM.

I get bad allocation errors in a number of ODSs, they tend to be bigger in
size.

For instance, I'm currently editing an ODS, 80 KB in size, containing 6 sheets
with a mixture of text and formulas. There is not much going on in Windows
background, just 5 other applications opened. And the document keeps crashing,
throwing bad allocation errors.

I also work with Writer a lot on the same computer, the files are much bigger
and no bad allocation errors.

This issue seems to occur specifically in Calc.

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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dam...@apache.org changed:

   What|Removed |Added

 CC||dam...@apache.org
   Keywords||regression

--- Comment #46 from dam...@apache.org ---
Firstly, as per OpenGrok, the text "bad allocation" doesn't seem to come from
anywhere in our code. It's likely returned from a Windows library, perhaps in
response to a bad_alloc exception that would be thrown when memory cannot be
allocated, either because you're out of RAM, or the code (wrongly) requested a
huge amount of RAM that can't be allocated.

It is a bad sign, that the "Faulting module name" differs. Possibly, RAM
running out in different places, or depletion of the i386 4 GiB RAM limit, but
4 GiB is still a lot of RAM, why does it run out, do you have many documents
open or a huge document open, or is OpenOffice leaking memory?

People reported only a few hundred MB RAM in use, so maybe it's not RAM running
out, maybe it's a buggy, huge allocation request that cannot be satisfied? Why
is it huge? Some calculation error due to memory corruption? :(

I'll try reproduce this when I have some time. Unfortunately people say the bug
doesn't occur on Linux, where debugging this would be easiest. But if so, then
at least you have a workaround - use OpenOffice on Linux until this bug is
fixed.

Oh and since earlier versions worked, this is a regression: marking it as such.

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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Matthias Seidel  changed:

   What|Removed |Added

 Latest|--- |4.1.13
Confirmation in||
 CC||msei...@apache.org

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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Aivaras Stepukonis  changed:

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 CC||astepuko...@apache.org

--- Comment #45 from Aivaras Stepukonis  ---
AOO v4.1.13 on Windows 10.

Unfortunately, the issue of bad allocation in Calc, causing crashes and data
loss, persists.

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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cookieJones  changed:

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 CC||gooddog...@pobox.com

--- Comment #44 from cookieJones  ---
Not sure if this was just luck, but error finally stopped for me after I moved 
spreadsheet from an external drive to the C drive.

I was constantly getting 'bad allocation' followed by crash whenever I saved
and other times - probably when auto-saved. (Calc 4.1.10 and 4.1.5 on Win 10)

Spreadsheet is small and simple but was stored on a thumb drive.  Moving it to
the C drive SEEMS to have stopped the errors, at least for now.

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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Stan  changed:

   What|Removed |Added

 CC||bldrs...@gmail.com

--- Comment #43 from Stan  ---
This error in calc has been around for 5 years. Why won't someone fix it. It is
a fatal error causing all that you have entered to be lost. Unless no one is
responsible for fixing severe bugs this error should have been fixed by now. IT
IS A DISGRACE.

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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DRBeck  changed:

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 CC||david.r.b...@gmail.com

--- Comment #42 from DRBeck  ---
Also getting the Fatal Error... "bad allocation" in 4.1.7 when copying part of
one sheet to a new one. I was using 4.1.6 yesterday and getting an identical
result.

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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erik  changed:

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 CC||i...@eve-tegelwerken.nl

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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--- Comment #41 from o...@virginia.edu ---
Checking the Windows Event Viewer, I found the following repeated error
messages, related to OpenOffice Calc crashes:

Faulting application name: soffice.bin, version: 4.0.9790.500, time stamp:
0x5bcf995a
Faulting module name: sal3.dll, version: 4.0.9790.500, time stamp: 0x5bcfc1cf
Exception code: 0xc005
Fault offset: 0x4a0c
Faulting process id: 0x30dc
Faulting application start time: 0x01d4e67db92a070e
Faulting application path: G:\Program Files (x86)\OpenOffice
4\program\soffice.bin
Faulting module path: G:\Program Files (x86)\OpenOffice 4\program\sal3.dll
Report Id: 6deada83-c9a3-4566-810d-2c7b6ab46903
Faulting package full name: 
Faulting package-relative application ID

(error repeated 11 times in ONE hour)

Faulting application name: soffice.bin, version: 4.0.9790.500, time stamp:
0x5bcf995a
Faulting module name: tl.dll, version: 4.0.0.500, time stamp: 0x5bcfc1d0
Exception code: 0xc005
Fault offset: 0x0004a277
Faulting process id: 0x18a0
Faulting application start time: 0x01d4e4265bf4bd2f
Faulting application path: G:\Program Files (x86)\OpenOffice
4\program\soffice.bin
Faulting module path: G:\Program Files (x86)\OpenOffice 4\program\tl.dll
Report Id: d322a820-a2bb-46e9-acfb-385bdaf7141e
Faulting package full name: 
Faulting package-relative application ID: 

(error repeated 1 time in ONE hour)

Faulting application name: soffice.bin, version: 4.0.9790.500, time stamp:
0x5bcf995a
Faulting module name: MSVCR90.dll, version: 9.0.30729.9518, time stamp:
0x5b690a0f
Exception code: 0xc005
Fault offset: 0x0003ae7a
Faulting process id: 0x21a4
Faulting application start time: 0x01d4e4e6d1e691e1
Faulting application path: G:\Program Files (x86)\OpenOffice
4\program\soffice.bin
Faulting module path:
C:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9518_none_508db366bcbd18c4\MSVCR90.dll
Report Id: c9d2fd64-f820-4a71-bdb3-3ca029b9f1ba
Faulting package full name: 
Faulting package-relative application ID: 

(error repeated 3 times in ONE hour)

Total: 15 crashes in one hour of using Calc.

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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o...@virginia.edu changed:

   What|Removed |Added

 CC||o...@virginia.edu

--- Comment #40 from o...@virginia.edu ---
Calc AND Impress are constantly crashing on Windows 10 64 bits Home and Pro
version 1803, since at least update KB4023057 (update released in Feb. 2019 to
prepare PC's for Windows 10 version 1809), and probably since the earlier
update KB4487017. It has continued on Windows 10 Pro version 1809. It affects
AOO 4.1.13 to 1.16.

My systems have 4 to 8 GB RAM, with Core i7 and i3 processors, and essentially
unlimited available disk space, so it's not a hardware issue.

This is a very urgent issue to be solved if OO is to remain usable on Windows
10. ALL of my .ods spreadsheets and .odp presentations are crashing, regardless
of contents (objects, charts, figures) or file size. Please look into it. It's
not related to some files having issues, it's related to OO not being
compatible with recent changes to Windows 10. LibreOffice is not having these
issues.

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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--- Comment #39 from Peter  ---
Status on Win 64 Conversion (And anything not specific to the solution of bugs)
is better asked directly on dev mailing list. Simply send a mail to
d...@openoffice.apache.org. We are actively working on 64bit version.

How much rows and lines does your cvs file have?

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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--- Comment #38 from oopla  ---
(In reply to oopla from comment #37)

> 'slowness' means: click-dx on a cell ... 1s ... 2s ... 3s ... finally
> context menu pops up. Same with many/most other actions on menubars / on

forgot to note, that's on 1st use of a function(ality), then no delay on
further usages at least for some time or some number of different functions
used

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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--- Comment #37 from oopla  ---
Update on my side too after #c36 ...

Given a try to 4.1.6, seemed (more) stable but same very annoying slowness as
3.4.1 I'm using. Though at some point it crashed with no msg / clue opening a
trivial latin1 .csv (bank transactions).
'slowness' means: click-dx on a cell ... 1s ... 2s ... 3s ... finally context
menu pops up. Same with many/most other actions on menubars / on context.
Re-tried 4.1.5 then (was there while reporting #127890), same thing as 4.1.6.
Seems the OS build makes the differences then, now it's:
OS: Win 10 Pro 1809 27.5.18 build 17763.253 dted 17.11.18 but +latest patches.
Seeing no gain, rather perhaps a somewhat worse stability, I'm reverting to
3.4.1 for now.
BTW looks like the AOOo win binary is 32 bit only, no 64bit binary available?

thx

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--- Comment #36 from BriandeHalma  ---
Not that I want to be too optimistic, but with an W10 Update 2 days ago, it
seems something good has happend, at least concerning OO4.16. Since then I
worked pretty intensively for at least 12-15h with numerous spreadsheets which
crashed regulary before: Not even one crash since this last W10 update.  
Merry Christmas and a peaceful 2019

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BriandeHalma  changed:

   What|Removed |Added

 CC||h...@trisonor.de

--- Comment #35 from BriandeHalma  ---
Hi everybody, its the first time I wanted to report a bug. But I found this
one, which fits pretty good. So I hope I don't do any wrong. 

I've got the same behavior of OO (portable, W10, 64bit) since an update of
Windows in august 2018. Till then it worked perfect, since then it crashes more
or less often, from once an hour to once in a few Minutes. I cannot find any
correlation to the prevailing conditions of the system or to what I was doing
in calc before the crash. It just happens so to speak. 

A couple of weeks ago I tried different versions of portable OO4.15 (selfmade,
portableApps and winpenpack). The behavior of all these was basically the same.
Then I changed to 4.16 (AOO416m1(Build:9790)  -  Rev. 1844436
2018-10-23 12:57). For a couple of days it worked fine (NO crash at all). But
then, again after an update of W10, the crashing-issue came back. Sometimes it
crashes just ro restart instantly, sometimes it crashes with "bad allocation"
message and vanishes completely...again, no clue why sometimes so and sometimes
so.

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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--- Comment #34 from Peter  ---
Ok. Thanks for the hint.

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--- Comment #33 from oopla  ---
flushed 4.x, now using 3.4.1 ... seems to work. Albeit, 32bit slow UI but at
least survives usual workflow (so far)

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--- Comment #32 from oopla  ---
(In reply to Peter from comment #30)

> I would like to see if 4.2.0 does change a thing

AOO420m1(Build:9800)  -  Rev. 1841506
Rev.1841506

loaded more or less usal set of calcsheets, made some editing, added some
graphs ...

did not take much till it crashed, without any warning/mg/popup. Working memory
was some 400M according to perfmon.exe

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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Peter  changed:

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 CC||par.helen...@saunalahti.fi

--- Comment #31 from Peter  ---
*** Issue 110361 has been marked as a duplicate of this issue. ***

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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Keith N. McKenna  changed:

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 CC||k...@apache.org

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--- Comment #30 from Peter  ---
I do not consider compatibility mode a solution. But the theory that a
compatibility issue is not hardest by your test.

Would you be willing to test some more?
I would like to see if 4.2.0 does change a thing. Be noted that the 4.2.0 is
for other reasons not useable in daily use atm. But at least it would confirm
or deny what Rainer Bielefeld has reported.

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--- Comment #29 from oopla  ---
(In reply to Peter from comment #28)

just tried (on the main .exe which is linked in the start bar/menu) ...

- smart method: the tool concludes the best mode would be Win 8. Testing ..
crashed soon.
- "last environment where it worked" method -> Win XP SP3 comp mode. Testing
... seems withstanding more work though looks slowed down, also open file from
e.g. browser and explorer won't work due to elevated priviledges ... anyway,
'new sheet' -> endless spinner ... then crashed. 

thus I would conclude such compat modes don't work, not a solution.

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Peter  changed:

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 CC||pe...@apache.org

--- Comment #28 from Peter  ---
Has anyone tried Windows Compatibility mode?

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Keith N. McKenna  changed:

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 CC||oo...@users.sf.net

--- Comment #27 from Keith N. McKenna  ---
*** Issue 127890 has been marked as a duplicate of this issue. ***

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Andy G.  changed:

   What|Removed |Added

 CC||zin...@juno.com

--- Comment #26 from Andy G.  ---
Created attachment 86504
  --> https://bz.apache.org/ooo/attachment.cgi?id=86504=edit
spreadsheet-pricing

Receiving the "bad allocation" shutdown failure after about 15-20 cut and paste
procedures.

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Marcus  changed:

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--- Comment #25 from Marcus  ---
*** Issue 127862 has been marked as a duplicate of this issue. ***

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--- Comment #24 from Donald Robertson  ---
Get this error randomly, doing just about anything (text entry, formatting,
etc.). Do not get a chance to save, and lose any changes I have made up to that
point. The document is small spreadsheet (just a reference chart, essentially)
with few basic addition calculations. 

Open Office Version 4.1.4 
OS Microsoft Windows 10 Home Version 10.0.16299 Build 16299
System ModelAlienware Aurora R6
System Type x64-based PC
System SKU  07DB
Processor   Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, 4200 Mhz, 4 Core(s),
8 Logical Processor(s)

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Donald Robertson  changed:

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 CC||draco...@gmail.com

--- Comment #23 from Donald Robertson  ---
Created attachment 86300
  --> https://bz.apache.org/ooo/attachment.cgi?id=86300=edit
OpenOffice Calc fatal Error

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Keith  changed:

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 CC||ke...@ktuplin.ca

--- Comment #22 from Keith  ---
(In reply to Rainer Bielefeld from comment #1)
> NOT  reproducible with "AOO 4.2.0-Dev – German UI / German locale
> [AOO420m1(Build:9800)  -   Rev. 1597166  2014-05-20 1]" on German WIN7 Home
> Premium (64bit)", “historic” 4. User Profile used for all predecessor
> versions
> 
> But I already saw some few times that error message with latest AOO
> versions, I can't remember whether with Calc or other AOO applicatons.
> 
> @paulstevensinoc:
> We need an instruction how to reproduce your problem and a sample document.


I have a very small, single sheet calc doc.  It's 33k. P340 is the last entry.
No complex formulae; it's a loan spreadsheet. The most common formula used is
=E5-C6+D6

The "bad allocation" error began immediately after upgrade to 4.1.4. It happens
perhaps 50-60% of the time I try to save this file.  There are no other docs in
the folder with a similar name. 

My computer is an Intel Core i5-3470T CPU @ 2.90GHz, with 8GB ram, on Win7 pro
SP1.
IF you need any other info, please let me know.

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--- Comment #21 from RonBlackwell  ---
I think there may have been changes to "garbage collection" between 4.0.1 and
4.1 which causes CALC to use a lot more storage than previously.  I watched
storage usage rise to 1.3GB then drop back to 900MB when I was creating the
test case I sent along with comment 13.  I haven't been able to figure out
whether the problem is related to a particular function in the spreadsheets or
just the number of formulas.  I have some really big spreadsheets with lots of
formulas which don't seem to have the problem.

Anybody willing to make a 64-bit version of CALC?

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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--- Comment #20 from richlaugh...@hotmail.com ---
Also noticed that it never happens twice in a row. It's like every three or
four saves it builds up and then bursts. If you then put back the identical
changes you made that you lost from a crash, it will inevitably save fine, but
three or four more saves down the line and it crashes again.

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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richlaugh...@hotmail.com changed:

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--- Comment #19 from richlaugh...@hotmail.com ---
I am getting this error all the time now with a specific spreadsheet. Here are
some of the conditions to help you fix this

1) The specific spreadsheet has a lot of sheets (around 80 or 90)
2) The specific spreadsheet has no calculated fields except SUM
3) The crash appears to only happen after one or more cut and pastes of numbers
that are included in a SUM calculation. It is intermittent, but regular enough
to render the particular spreadsheet unusable. Saves that occur after cutting
and pasting of anything not involved in a SUM calculation does not seem to
cause the error.

Good luck with the fix.

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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https://bz.apache.org/ooo/show_bug.cgi?id=125006

--- Comment #18 from tldworks  ---
I keep seeing reports of this problem that I also had continuously two years
ago after upgrading to 4.1. I reloaded 4.0.1 and have not had the problem since
but have avoided upgrading to later releases as a consequence. In any case, I
only had the problem under Windows. The problem didn't occur under Linux using
the same spreadsheet files.

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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https://bz.apache.org/ooo/show_bug.cgi?id=125006

--- Comment #17 from mgroenescheij  ---
(In reply to mgroenescheij from comment #15)
> I Have the same problem with Export to PDF
> It would help if at the recovery process data is sent to the developers as
> was done long time ago.

Just found that a picture with 384 DPI caused the crash.
Reducing the DPI whit an external utility solved the issue.
It looks to me that this is an memory issue.

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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liquidtrin...@comcast.net changed:

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--- Comment #16 from liquidtrin...@comcast.net ---
ok ive got the same fatal error bad allocation error, although my file is
8663.9 kb file size. and it just started doing it today. is there a fix to it?
im running a budget program and have to calculate many things at once is the
application. or would it be suggested to split the file into smaller parts to
fix it. windows 10 pro with AOO413m1(Build:9783)  -  Rev. 1761381.

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mgroenescheij  changed:

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 CC||mar...@groenescheij.com

--- Comment #15 from mgroenescheij  ---
I Have the same problem with Export to PDF
It would help if at the recovery process data is sent to the developers as was
done long time ago.

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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herbhay...@yahoo.com changed:

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 CC||herbhay...@yahoo.com

--- Comment #14 from herbhay...@yahoo.com ---
For me, under Windows 8.1 and 10 and with OO 4.1.1 and 4.1.2, the problem seems
to occur when OO is approaching the upper limit of 32-bit addressing; that is,
when the total memory allocated to OO is in the 1.5 GB range. For me, the
problem usually occurs after I have deleted several large sheets (350 rows x
200 columns) and then try to save.  I usually can avoid the problem by deleting
a few sheets, saving, exiting Calc, and starting over again.

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[Issue 125006] Calc Consistently crashing, usually with "Fatal Error - Bad Allocation"

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--- Comment #13 from RonBlackwell  ---
Created attachment 85124
  --> https://bz.apache.org/ooo/attachment.cgi?id=85124=edit
Spreadsheet which crashes CALC

This is a cut-down version of the spreadsheet which crashes CALC when two
copies are opened.  Opening 6 copies of this spreadsheet on my PC will cause
CALC to crash.  Propagating the formulas in columns AG to AQ of the "Map"
sheet, columns A to J on the "Assemble" sheet, and, A to J on the "Print" sheet
to line 2000 on each sheet yields a spreadsheet which crashes CALC when two
copies are opened simultaneously.

Propagating the formulas beyond line 7000 causes the cursor to behave strangely
and CALC to become unusable, even non-responsive.  OO has to be ended via task
manager.

The crashes seem simply to be a result of too much storage being required to
handle all the formulas in the spreadsheet.

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RonBlackwell  changed:

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 CC||ronblackw...@sympatico.ca

--- Comment #12 from RonBlackwell  ---
I have created a spreadsheet template which consistently crashes AOO (including
4.1.2 on Windows 10) whenever  I try to create two spreadsheets from it
simultaneously.  The crash occurs after CALC has loaded the template for the
second time and is "calculating".

Creating a new spreadsheet from the template after the crash triggers the
recovery of "Untitled1" but the spreadsheet is simply a blank spreadsheet, not
the one based on the template.

To create the template in the first place, I made a bunch of changes to a
spreadsheet, saved it, and then tried to save it again as an .ots file.  That
did result in a Bad Allocation message so I had to open the spreadsheet again
and re-save it as a template.

>From what I've observed this problem has a lot more to do with the calculation
engine in Calc than with save-export.

Unfortunately, the .ots file is too big (>4.5MB) to attach here, but I'd be
willing to send it to the appropriate AOO people if anyone can tell me how.

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[Issue 125006] Calc Consistently crashing, usually with Fatal Error - Bad Allocation

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John Barrow j...@stoneyport.demon.co.uk changed:

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--- Comment #11 from John Barrow j...@stoneyport.demon.co.uk ---
This Bad Allocation is affecting my productivity when using AOO4.1.1.  I'm
running a W7 machine with which, in all other respects I have no issues.  The
BA message appears in connection with a large spreadsheet (almost 12 Mb
currently) in which I record sales data daily from my business.  The
spreadsheet comprises 21 pages (or sheets?) several of which cross reference
others.  The heart of the spreadsheet are two pages in which the daily sales
records are entered from two distinct sources.  These pages record data
gathered over seven months; sales numbers are entered and their value
calculated from item prices entered as constants at the beginning of the six
months.  These pages each contain approximately 2 000 rows and about 250
columns, so about half a million cells each, and consequently I guess, occupy
most of the almost 12 Mb size of the whole spreadsheet.  

I've been trying to find what's going on through searching the web but no-one
appears to have figured this out yet.  As far as I'm concerned, and others too
from what I read, this fault in AOO is serious.  As I sadi at the beginning it
is affecting my productivity - and that's ironic given the name, Apache
OpenOffice
The Free and Open Productivity Suite 

Is Bad Allocation an error from within AOO? Or, a Windows error message.  If
the former then presumably(?) somebody in the OO developer community knows what
it takes to generate the error.  It can't just appear on a whim, so to speak. 
So just what is going on.  What's the solution?

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[Issue 125006] Calc Consistently crashing, usually with Fatal Error - Bad Allocation

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Ed e.harris@gmail.com changed:

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 CC||e.harris@gmail.com

--- Comment #10 from Ed e.harris@gmail.com ---
Same problem, AOO crashes when in Calc.  Crash can happen at any time it seems.
 When using the arrow keys, or when entering data.  My spreadsheet isn't
complicated.  Happens every few minutes, so I save often.

ASUS, i7, 8G, Win 8.1

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[Issue 125006] Calc Consistently crashing, usually with Fatal Error - Bad Allocation

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tldworks t...@tldworks.com changed:

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--- Comment #9 from tldworks t...@tldworks.com ---
This seems to be a known problem but is making use of Calc under Windows 7
nearly impossible. Continual bad allocation upon save and fatal lockups neither
of which are recoverable with virtually any amount of editing of cell values in
all forms of spreadsheets (small to large, single or many worksheets, a few
formulas but none with refs across worksheets or spreadsheet files). To avoid
you must save every few commands. This doesn't prevent the problem only limits
the loss of work. I've been using the Open Office suite for many years (10+)
and this is the first problem that has interfered with the productive use of
Calc. Seems not to happen when using Linux based Calc on same files.

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[Issue 125006] Calc Consistently crashing, usually with Fatal Error - Bad Allocation

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stevensondav...@hotmail.com changed:

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--- Comment #7 from stevensondav...@hotmail.com ---
Windows 8.1
TOSHIBA Satellite L55t-A
Intel Core i5-4200U CPU 1.60GHz 2.60 GHz RAM 8.00 GB
64-bit OS, 64-based processor
AOO410m18(Build:9764)  -  Rev. 1589052
2014-04-22 11:43:54 (Di, 22 Apr 2014)

I'm camping on to issue 125006.  It's intermittent, but I have tons of
experience with it.

For months, I have unsuccessfully been trying to replicate this problem.  And
yet I replicate it all the time in my daily work with AOO Calc.  So here
goes...

To reproduce the problem in AOO:

Either start with a virgin Calc spreadsheet or use an old complicated
spreadsheet full of formulas and Pivot Tables.
Whether working with an old Profile or a recently reset Profile does not seem
to matter.
Do heads-down data entry or develop new columns with formulas - any mix of
activities.
Save often.
Do other work with your computer such as using a browser to look at your email
- or refrain from that.
Download from a website, then Insert/Sheet From File.  Or don't.
Copy text from browser window to cells - or not.
Take your time.  Don't hold your breath -- but neither can you say NOT
reproducible after 10 or 20 minutes.

Using the above procedure, I get Open Office 4.1.0 - Fatal Error /!\ bad
allocation several times a week, sometimes up to 4 times a day.
I have a folder in Microsoft OneNote that is filling up with screen-shots of
what the window looked like when I got bad allocation, plus notes as to what
I was doing at the time, and how the recovery went.

Typical notes (some paraphrasing): 

Just data entry.  Cursor became a plus sign.  Tried to save - bad allocation.

Brand new spreadsheet - trying to select an area
 with a screen-shot showing a messed-up area on the display, overlaid by the
bad allocation window.

Pasted from clipboard after not saving from 2:07 to 2:22 - bad allocation

Heads-down data entry stops accepting input.  After a while, input becomes
possible again.  Immediate Save results in immediate crash (i.e., AOO 'Document
Recovery' window)

Granted, the last example is of a failed Save.  It did produce 'bad
allocation', but Save has been implicated all along as well.

By the way, I have had to try LibreOffce.  I have not seen 'bad allocation'
there yet.

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[Issue 125006] Calc Consistently crashing, usually with Fatal Error - Bad Allocation

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https://bz.apache.org/ooo/show_bug.cgi?id=125006

--- Comment #8 from stevensondav...@hotmail.com ---
Amendment to Comment 7, toward the bottom...

Granted, the last example is of a failed Save.  It did produce 'bad
allocation', but Save has been implicated all along as well.

It did NOT produce 'bad allocation'.  That's the thing.  Sorry.

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[Issue 125006] Calc Consistently crashing, usually with Fatal Error - Bad Allocation

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jim falk jamesf...@earthlink.net changed:

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--- Comment #6 from jim falk jamesf...@earthlink.net ---
20141206-experiencing this problem frequently-it appears to be a memory
allocation error.  worksheet just freezes - cannot do anything - must restart
computer to clear.  windows 8.1 lenovo 128g ss memory

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[Issue 125006] Calc Consistently crashing, usually with Fatal Error - Bad Allocation

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the_hou...@sbcglobal.net changed:

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--- Comment #5 from the_hou...@sbcglobal.net ---
the crashes and freeze-up within calc have been since using Windows 8.  It
happens when entering multiple formulas on spreadsheets which have never
crashed previously.  could this be a bug in the operating systems?

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[Issue 125006] Calc Consistently crashing, usually with Fatal Error - Bad Allocation

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cali season cali.seaso...@outlook.fr changed:

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[Issue 125006] Calc Consistently crashing, usually with Fatal Error - Bad Allocation

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--- Comment #4 from cali season cali.seaso...@outlook.fr ---
when adding a bitmap to fill a comment, then, a bad allocation error happens, 9
times out of 10, when saving the file.
If the file has 20 or 30 lines, no problem.

When the file has more than 900 lines, a big crashing problem.

So here a link to the file, which is 95 Mo (so i can't join it here)

http://ul.to/0eftxg2s

Tx for your help, this bug is really boring

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[Issue 125006] Calc Consistently crashing, usually with Fatal Error - Bad Allocation

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https://issues.apache.org/ooo/show_bug.cgi?id=125006

Rainer Bielefeld rainerbielefeld_ooo...@bielefeldundbuss.de changed:

   What|Removed |Added

   Keywords||needmoreinfo
 CC||rainerbielefeld_ooo_qa@biel
   ||efeldundbuss.de

--- Comment #1 from Rainer Bielefeld 
rainerbielefeld_ooo...@bielefeldundbuss.de ---
NOT  reproducible with AOO 4.2.0-Dev – German UI / German locale
[AOO420m1(Build:9800)  -   Rev. 1597166  2014-05-20 1] on German WIN7 Home
Premium (64bit), “historic” 4. User Profile used for all predecessor versions

But I already saw some few times that error message with latest AOO versions, I
can't remember whether with Calc or other AOO applicatons.

@paulstevensinoc:
We need an instruction how to reproduce your problem and a sample document.

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[Issue 125006] Calc Consistently crashing, usually with Fatal Error - Bad Allocation

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https://issues.apache.org/ooo/show_bug.cgi?id=125006

--- Comment #2 from Rainer Bielefeld 
rainerbielefeld_ooo...@bielefeldundbuss.de ---
This one might be related to or DUP of
Issue 124064 - Document with Chart for lots of values causes CRASH with 
 message Fatal Error - Bad Allocation
Issue 124522 - Memory leak opening OOo 3.2 .ODF in newer releases
Issue 123900 - Very slow switching to Chart Edit Mode

@paulstevensinoc:
Please test whether your problem persists after you have renamed your user
profile (Quit Quickstart before!) before you launch AOO (please see  
https://wiki.openoffice.org/wiki/Documentation/How_Tos/Handling_the_OpenOffice.org_User_Profile

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[Issue 125006] Calc Consistently crashing, usually with Fatal Error - Bad Allocation

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Regina Henschel rb.hensc...@t-online.de changed:

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--- Comment #3 from Regina Henschel rb.hensc...@t-online.de ---
(In reply to paulstevensinoc from comment #0)
 Unless saving after every line of input on a simple row and column chart,
 Calc is consistently crashing with the Fatal Error - Bad Allocation error
 message, or just completely freezing. I've reloaded 4.1.0 and it is still
 creating the same errors.

The reason is likely, that you try to use too many data points. That problem
was handled in bug 122822, but not solved. The automatic point reducing tried
there was unsatisfying and dropped, but a new solution for automatic reducing
is not found yet. Bug 123900 is still open. Please try, whether the chart
works, when you use less data points (less than 8000).

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