[JAWS-Users] remote assistance and jaws
what is the best remote assistance program to work for any version of jaws? For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] remote assistance and jaws
hey, in my experience their are no remote assistants programs which work with jaws accept for the ones freedomscientific supports in their product and documentation. the thing is, with remote assistants software, a graphical representation of the other person's desk top shows up, which jaws cannot read. so the only such software which will work is jaws tandom out of the box. their is other software, sitrix, ms remote desktop, and ms terminal services, but for those softwares, you need to perchase the remote access addon froom fs-jaws professional only. plus you have to install third-party softwares witch are document in the jaws help, under the remote access topic. I bought this addon, also tandom direct, which is like the tandom senter, accept over a private network, and you again have to pay extra for it. about $500 Canadian dollars. Daniel On 8/9/14, Tom tclar...@gmail.com wrote: what is the best remote assistance program to work for any version of jaws? For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] remote assistance and jaws
a friend told me about team viewer?, so thought I'd ask my question, to see if that software was mentioned -Original Message- From: Daniel MacDonald Sent: Saturday, August 09, 2014 9:01 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] remote assistance and jaws hey, in my experience their are no remote assistants programs which work with jaws accept for the ones freedomscientific supports in their product and documentation. the thing is, with remote assistants software, a graphical representation of the other person's desk top shows up, which jaws cannot read. so the only such software which will work is jaws tandom out of the box. their is other software, sitrix, ms remote desktop, and ms terminal services, but for those softwares, you need to perchase the remote access addon froom fs-jaws professional only. plus you have to install third-party softwares witch are document in the jaws help, under the remote access topic. I bought this addon, also tandom direct, which is like the tandom senter, accept over a private network, and you again have to pay extra for it. about $500 Canadian dollars. Daniel On 8/9/14, Tom tclar...@gmail.com wrote: what is the best remote assistance program to work for any version of jaws? For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] remote assistance and jaws
Tom, You are right Team View works too. But, the last time someone help me, I believe I had to give him my PC ID or serial number in order to connect. Jorge -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Tom Sent: Saturday, August 09, 2014 10:36 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] remote assistance and jaws a friend told me about team viewer?, so thought I'd ask my question, to see if that software was mentioned -Original Message- From: Daniel MacDonald Sent: Saturday, August 09, 2014 9:01 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] remote assistance and jaws hey, in my experience their are no remote assistants programs which work with jaws accept for the ones freedomscientific supports in their product and documentation. the thing is, with remote assistants software, a graphical representation of the other person's desk top shows up, which jaws cannot read. so the only such software which will work is jaws tandom out of the box. their is other software, sitrix, ms remote desktop, and ms terminal services, but for those softwares, you need to perchase the remote access addon froom fs-jaws professional only. plus you have to install third-party softwares witch are document in the jaws help, under the remote access topic. I bought this addon, also tandom direct, which is like the tandom senter, accept over a private network, and you again have to pay extra for it. about $500 Canadian dollars. Daniel On 8/9/14, Tom tclar...@gmail.com wrote: what is the best remote assistance program to work for any version of jaws? For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] remote assistance and jaws
thanks -Original Message- From: TheHangMan Sent: Saturday, August 09, 2014 9:54 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] remote assistance and jaws Tom, You are right Team View works too. But, the last time someone help me, I believe I had to give him my PC ID or serial number in order to connect. Jorge -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Tom Sent: Saturday, August 09, 2014 10:36 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] remote assistance and jaws a friend told me about team viewer?, so thought I'd ask my question, to see if that software was mentioned -Original Message- From: Daniel MacDonald Sent: Saturday, August 09, 2014 9:01 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] remote assistance and jaws hey, in my experience their are no remote assistants programs which work with jaws accept for the ones freedomscientific supports in their product and documentation. the thing is, with remote assistants software, a graphical representation of the other person's desk top shows up, which jaws cannot read. so the only such software which will work is jaws tandom out of the box. their is other software, sitrix, ms remote desktop, and ms terminal services, but for those softwares, you need to perchase the remote access addon froom fs-jaws professional only. plus you have to install third-party softwares witch are document in the jaws help, under the remote access topic. I bought this addon, also tandom direct, which is like the tandom senter, accept over a private network, and you again have to pay extra for it. about $500 Canadian dollars. Daniel On 8/9/14, Tom tclar...@gmail.com wrote: what is the best remote assistance program to work for any version of jaws? For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] remote assistance and jaws
Team Viewer is a workable answer although not as good as tandem. In a pinch you can use it but don't drink any coffee beforehand. David Ferrin A complex system that does not work is invariably found to have evolved from a simpler system that worked perfectly. - Original Message - From: Tom tclar...@gmail.com To: jaws-users-list@jaws-users.com Sent: Saturday, August 09, 2014 10:36 AM Subject: Re: [JAWS-Users] remote assistance and jaws a friend told me about team viewer?, so thought I'd ask my question, to see if that software was mentioned -Original Message- From: Daniel MacDonald Sent: Saturday, August 09, 2014 9:01 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] remote assistance and jaws hey, in my experience their are no remote assistants programs which work with jaws accept for the ones freedomscientific supports in their product and documentation. the thing is, with remote assistants software, a graphical representation of the other person's desk top shows up, which jaws cannot read. so the only such software which will work is jaws tandom out of the box. their is other software, sitrix, ms remote desktop, and ms terminal services, but for those softwares, you need to perchase the remote access addon froom fs-jaws professional only. plus you have to install third-party softwares witch are document in the jaws help, under the remote access topic. I bought this addon, also tandom direct, which is like the tandom senter, accept over a private network, and you again have to pay extra for it. about $500 Canadian dollars. Daniel On 8/9/14, Tom tclar...@gmail.com wrote: what is the best remote assistance program to work for any version of jaws? For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
