Re: [lace] AOL mails - I called Technical Support Today

2014-11-01 Thread Avital
Jeri (and others),

It looks like your persistence paid off. For the first time I don't
see the yellow bar that shows Gmail has filtered your message out of
spam. Others, from yahoo and AOL, are still being filtered (i.e.,
they're marked as spam but my filter pulls them into my lace folder),
but yours is OK. Sad that it's come to that!

Avital


On Thu, Oct 30, 2014 at 6:23 PM,  jeria...@aol.com wrote:
 Everyone,

 I got very angry with AOL this morning and called their premier technical
 support line to try to fight this through one more time.  The interface was
 a man, Drew, working in Romania (he learned American English from watching
 American cartoons when he was a child).

 It took 30 minutes on hold to get connected.  Drew seemed to understand this
 problem.


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[lace] AOL mails

2014-10-30 Thread carolina de la Guardia

Hi all,
This thread about mails which enter via SPAM was commented some time ago..
At that time I said nothing, but now that the problem seems to appear 
again, I would like to remark that this only happens if the server is AOL.
If you remember there was a problem of hacking this server and many 
account id. had problems. Since then, only the ones who come with AOL 
capital letters, go to spam folder. Why, I do not know. This is the case 
of Jeri and Devon and today Laceandbits.

So..I always check the spam folder.

Greetings from Barcelona.

Carolina de la Guardia
www.carolgallego.com

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[lace] AOL mails

2014-10-30 Thread carolina de la Guardia
...and this is my case also. Probably many of arachne members will not 
receive this mail correctly. I can see it into my spam folder.
I wander if Avital, our excellent moderator may guide us in some way. I 
am thinking in swith the address I use with Arachne to another from a 
different server.


Carolina de la Guardia
www.carolgallego.com

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Re: [lace] AOL mails

2014-10-30 Thread AGlez
So do I. Emails from certain persons always go into my spam folder. But...
not only AOL ones. Carolina, yours went into my spam box too! Perhaps
because the message itself included the word AOL? And.. does it happen to
everybody?

Greetings from Antje, in Guadalajara (Spain)



ww.vueltaycruz.es
https://www.etsy.com/shop/TwistAndCross

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Re: [lace] AOL mails

2014-10-30 Thread Avital
Sorry, Carolina,

I don't have that kind of power! It's controlled by each person's ISP
and email program. I use gmail and I had to create filters so that you
and Jeri (and several others) don't end up in my spam filter. That's
all I can suggest.

The problem becomes more difficult when the filter is created by your
ISP, because you might not know that messages are not getting to you
unless you log onto the web interface or you call customer service and
get them to unblock those addresses. But if you never see the emails,
then you might not know that they're being blocked, and so you're
stuck.

Avital


On Thu, Oct 30, 2014 at 2:05 PM, carolina de la Guardia
carolina...@aol.com wrote:
 ...and this is my case also. Probably many of arachne members will not
 receive this mail correctly. I can see it into my spam folder.
 I wander if Avital, our excellent moderator may guide us in some way. I am
 thinking in swith the address I use with Arachne to another from a different
 server.


 Carolina de la Guardia
 www.carolgallego.com

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Blog: http://apinnick.wordpress.com
Photos: http://www.flickr.com/photos/spindexr/sets

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Re: [lace] AOL mails - I called Technical Support Today

2014-10-30 Thread Jeriames
Everyone,
 
I got very angry with AOL this morning and called their premier technical  
support line to try to fight this through one more time.  The interface  
was a man, Drew, working in Romania (he learned American English from  
watching American cartoons when he was a child).
 
It took 30 minutes on hold to get connected.  Drew seemed to  understand 
this problem.
 
I am on the list to receive mail from Arachne, and a copy of my  writing 
always comes back to me - in my Spam folder !I told Drew about Arachne 
friends (but not their names) with AOL who  also have the problem.  I told him 
names of companies in Canada, England  and Spain who dump my mail 
completely, or into Spam.
 
Drew thinks that sometime in the past 19 years my account was  blacklisted. 
 He put in a  WHITE LIST REQUEST  for my  account, which takes effect in 48 
hours.  That means that by Saturday  noon Eastern Daylight Time, it will be 
processed.
 
By the way, Carolina, when I type Devon's e-mail address on private  mail  
it only shows her address before the @AOL.com.  The @AOL is  automatically 
added by the AOL company.  I don't think their  company would create a 
problem with AOL, instead of aol !  In the  Arachne archive of recently 
received 
mail, all addresses sent via AOL  show the AOL in all capital letters.
 
The call concluded at 12:35 pm, having taken 50 minutes to maybe fix.   I 
do hope it is fixed because I attended the Winterthur needlework conference  
last week, and have some interesting things to share.
 
Jeri Ames in Maine USA  (Signed at 12:20  pm, Eastern Daylight Time)
Lace and Embroidery Resource Center
--
In a message dated 10/30/2014 10:20:33 A.M., spind...@gmail.com  writes:
 
Sorry,  Carolina,

I don't have that kind of power! It's controlled by each  person's ISP
and email program. I use gmail and I had to create filters so  that you
and Jeri (and several others) don't end up in my spam filter.  That's
all I can suggest.

The problem becomes more difficult when  the filter is created by your
ISP, because you might not know that messages  are not getting to you
unless you log onto the web interface or you call  customer service and
get them to unblock those addresses. But if you never  see the emails,
then you might not know that they're being blocked, and so  you're
stuck.

Avital

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