Re: [LegacyUG] Not receiving your own posts?

[Wendy Howard]

It's about 7:15pm Monday as I start typing this reply.

I'll be around for another couple of hours, and will check for any posts 
waiting to be released through the evening and immediately before I go 
to bed.


I have no plans to go anywhere tomorrow, so will be keeping an eye on 
the moderations throughout the day.


I have been having a conversation with one former LUG member today, who 
is still receiving posts after she has left the list. It appears there 
is a holdup somewhere along the line, and she is still receiving posts 
that went to the list before she left, two days after she left.  That's 
nothing to do with LUG, but somewhere along the delivery line beyond our 
control.


Wendy

PS  7:21pm now that I'm finished typing.  ;-)


Brian/Support wrote on 29/02/2016 18:37:
It is slower because we have temporarily made the list a moderated 
list which means messages are held in a queue until they have been 
reviewed by the list managers and released for transmission. Wendy and 
I the moderators but we are not sitting here doing nothing but 
watching the queue, it is a weekend and we both have a life outside 
the list.


I have been checking every couple of hours today and releasing 
messages that have arrived. I am now off to bed (it is after midnight 
where I live) and, unless Wendy, who lives in New Zealand, is online 
and releasing messages it will be 6-8 hours before I look at the queue 
again.


Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

On 28/02/2016 22:58, Steve Hayes wrote:

On 29 Feb 2016 at 14:17, Wendy Howard wrote:


Since we moved over to Mailman last week, some people have noticed they
are not receiving copies of their own posts like they used to.


I thought that was happening to me, but then discovered that my posts 
were

appearing a day or two later.

Perhaps the new list is just a bit slowe than the old one 


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Re: [LegacyUG] Reinstalling deluxe (paid) version

[Mark Lang]

Sue,

The easiest way is to simply download the free program from the website as
you'll always get the latest version. Install, and when asked input the
deluxe number you have and it will activate the premium features. That easy.
If you can't find your serial number, contact Support and they will resend
you your number.

Mark

> -Original Message-
> From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com]
> On Behalf Of smm
> Sent: Monday, 29 February 2016 2:39 PM
> To: legacyusergroup@legacyusers.com
> Subject: [LegacyUG] Reinstalling deluxe (paid) version
> 
> I need to reinstall Legacy and I have forgotten how to do this. I have
> paid for the deluxe edition. What do I need to do?
> 
> Thanks
> 
> Sue
> 
> Susan Wallace Masse
> Stayton, Oregon
> 
> 
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Re: [LegacyUG] Family Search error

[David Midgley]

Same issue and error message for me tonight.  FamilySearch may have changed
something.  We'll probably have to wait til tomorrow to see what Legacy is
able to find out from FamilySearch.

On Sun, Feb 28, 2016 at 6:54 PM, Don Quigley  wrote:

> Same problem for me.
>
> Donald Quigley
> Escondido, CA
> Quigley Doyle Family Tree
>
> -Original Message-
> From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On
> Behalf Of Gene Young
> Sent: Sunday, February 28, 2016 4:35 PM
> To: Legacy Support ; Legacy User Group
> 
> Subject: [LegacyUG] Family Search error
>
> This just started tonight.  When attempting to connect top FamilySearch.org
> from within Legacy I get the following messages:
> Legacy Family Search
> Error connecting to FamilySearch servers. Please verify your user account
> name and password.
> If the problem persists, please check your Internet connection or the
> FamilySearch.org website might be Unavailable.
>
> When you click OK you get:
>
> Legacy FamilySearch
> Access violation at address 00634714 in module 'LegacyFS.exe'.
> Write of address 0240.
>
> Clicking OK results in the message;
>
> Initializing
>
> You have to close the Family Search window and return to Legacy.
>
> I have run check/repair twice with no change.
>
>
> I am able to log in from outside Legacy with no problem.
> --
>
> Gene Young
> Researching Young, Harer, Cox & Sallada
> With Legacy Family Tree
> http://myyoungs.atspace.com/index.htm
>
> --
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Re: [LegacyUG] Not receiving your own posts?

[Brian/Support]

It is slower because we have temporarily made the list a moderated list 
which means messages are held in a queue until they have been reviewed 
by the list managers and released for transmission. Wendy and I the 
moderators but we are not sitting here doing nothing but watching the 
queue, it is a weekend and we both have a life outside the list.


I have been checking every couple of hours today and releasing messages 
that have arrived. I am now off to bed (it is after midnight where I 
live) and, unless Wendy, who lives in New Zealand, is online and 
releasing messages it will be 6-8 hours before I look at the queue again.


Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

On 28/02/2016 22:58, Steve Hayes wrote:

On 29 Feb 2016 at 14:17, Wendy Howard wrote:


Since we moved over to Mailman last week, some people have noticed they
are not receiving copies of their own posts like they used to.


I thought that was happening to me, but then discovered that my posts were
appearing a day or two later.

Perhaps the new list is just a bit slowe than the old one.






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[LegacyUG] To-Do List

[Linda Rogers]

I have Legacy Deluxe 8.0.0.538 installed on my Dell Desktop and on my
Surface Pro 3.  My data and media are stored in OneDrive and I can access
it from both of those 2 computers - just not at the same time.  I have
Windows 8 on both computers.  Everything works fine on my desktop.  I am
able to open my To-Do List and work with my individual files.  On my
Surface Pro 3, I cannot open my To-Do List.  Legacy freezes up and I
usually have to do a forced sign-off.  Any ideas as to why this happens or
what I can do to correct it?  Everything else seems to work fine and my
data syncs great between the 2 computers.
Thank you,
Linda Rogers
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Re: [LegacyUG] Reinstalling deluxe (paid) version

[linda hodges]

Go to Legacyfamilytree.com and down load the most up to date program.


Sent via the Samsung Galaxy Note® 4, an AT 4G LTE smartphone

 Original message 
From: smm  
Date: 2/28/2016  11:08 PM  (GMT-05:00) 
To: legacyusergroup@legacyusers.com 
Subject: [LegacyUG]  Reinstalling deluxe (paid) version 

I need to reinstall Legacy and I have forgotten how to do this. I have 
paid for the deluxe edition. What do I need to do?

Thanks

Sue

Susan Wallace Masse
Stayton, Oregon


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Re: [LegacyUG] Reinstalling deluxe (paid) version

[Cathy Pinner]

Sue,

You need to download the installation file from legacyfamilytree.com
The standard free download and the deluxe file are exactly the same 
download so you just go through the process for getting the free edition.
Then when installed (or during installation) you enter your customer 
number to unlock the deluxe features.
If you've lost that you'll need to contact sa...@legacyfamilytree.com 
and ask them if they can re-send your customer number.


If you are not using Legacy 8, there is a link to earlier versions on 
the download page of the website.


Cathy

smm wrote:


I need to reinstall Legacy and I have forgotten how to do this. I have
paid for the deluxe edition. What do I need to do?

Thanks

Sue

Susan Wallace Masse
Stayton, Oregon

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[LegacyUG] Reinstalling deluxe (paid) version

[smm]

I need to reinstall Legacy and I have forgotten how to do this. I have 
paid for the deluxe edition. What do I need to do?


Thanks

Sue

Susan Wallace Masse
Stayton, Oregon


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Re: [LegacyUG] Not receiving your own posts?

[Steve Hayes]

On 29 Feb 2016 at 14:17, Wendy Howard wrote:

> Since we moved over to Mailman last week, some people have noticed they 
> are not receiving copies of their own posts like they used to.

I thought that was happening to me, but then discovered that my posts were 
appearing a day or two later. 

Perhaps the new list is just a bit slowe than the old one.




-- 
Steve Hayes
E-mail: sha...@dunelm.org.uk
Blog: http://khanya.wordpress.com
Web: http://www.khanya.org.za/stevesig.htm
Phone: 083-342-3563 or 012-333-6727
Fax: 086-548-2525



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Re: [LegacyUG] Restoring Media Files

[Rebecca Williams]

I also have my computer back up online,

On Sunday, February 28, 2016, Wendy Howard  wrote:

> Rebecca said: "I keep my do in Dropbox along with all the documents,
> media, etc."
>
> Good point, Rebecca.  This is one reason I don't often do a media backup
> in Legacy, because everything that is precious to me on my computer is in a
> Dropbox folder.  I pay an annual subscription to Dropbox to have 1TB of
> space - that's bigger than the hard drive on my computer, so is plenty for
> my needs.  :-)
>
> Of course, should the unthinkable happen and Dropbox falls off the face of
> the earth, we will have lost that form of backup - however should still
> have our own files on our own computers.
>
> But remember, as /Ask Leo/ says: /If it’s in only one place, it’s not
> backed up.
> /(https://askleo.com/how_do_i_backup_my_computer/)
> /
> /And, remember also the "3,2,1 approach": /at least/ 3 copies, in 2
> different formats, with 1 copy kept off-site.  that's also discussed at
> that Ask Leo link if you want to know more.
>
> This is something for everyone to think about.  I know I'm hopeless at
> backups (except for Legacy prompting me when I exit the program) and could
> do much better than I do.
>
> (I subscribe to Leo's free weekly newsletter, as well as follow him on
> Facebook.  He has a skill in explaining technical things in plain language.)
>
> Hope this helps.  :-)
>
> Wendy
>
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Re: [LegacyUG] Restoring Media Files

[Rebecca Williams]

I guess I've been lucky and have had no problem accessing the Internet.

On Sunday, February 28, 2016, CE WOOD  wrote:

> That works well if you will always have access to the internet. There are
> many places where and times when that is not so. In that case, using a
> flash drive is the best method.
>
>
> CE
> --
> Date: Sun, 28 Feb 2016 18:50:11 -0500
> From: rebecca.w...@gmail.com
> 
> To: legacyusergroup@legacyusers.com
> 
> Subject: Re: [LegacyUG] Restoring Media Files
>
> I keep my do in Dropbox along with all the documents, media, etc.
>
> Rebecca Williams
>
> On Sunday, February 28, 2016, Brian Finnegan  > wrote:
>
> ​My main Legacy 8.0 files are on my desk top computer. I also have a
> Laptop, with Legacy 8.0 on it.
>
> I create a backup form my desk top computer to a flash drive with both
> data and media files. That part is simple. The problem comes  I then go to
> restore the files onto my lap top, it only does the data files.
>
> My question is, How do you restore the Media files to the Lap top so that
> both systems have the same information. And do you have to remove the old
> Media file before you restore the new one ??
>
> Any information would be of great help.
>
> Thank you Brian[?]
>
>
> -- ___ LegacyUserGroup mailing
> list LegacyUserGroup@legacyusers.com
>  To
> manage your subscription and unsubscribe
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Re: [LegacyUG] Family Search error

[Don Quigley]

Same problem for me.

Donald Quigley
Escondido, CA
Quigley Doyle Family Tree

-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On
Behalf Of Gene Young
Sent: Sunday, February 28, 2016 4:35 PM
To: Legacy Support ; Legacy User Group

Subject: [LegacyUG] Family Search error

This just started tonight.  When attempting to connect top FamilySearch.org
from within Legacy I get the following messages:
Legacy Family Search
Error connecting to FamilySearch servers. Please verify your user account
name and password.
If the problem persists, please check your Internet connection or the
FamilySearch.org website might be Unavailable.

When you click OK you get:

Legacy FamilySearch
Access violation at address 00634714 in module 'LegacyFS.exe'.
Write of address 0240.

Clicking OK results in the message;

Initializing

You have to close the Family Search window and return to Legacy.

I have run check/repair twice with no change.


I am able to log in from outside Legacy with no problem.
-- 

Gene Young
Researching Young, Harer, Cox & Sallada
With Legacy Family Tree
http://myyoungs.atspace.com/index.htm

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[LegacyUG] Not receiving your own posts?

[Wendy Howard]

Since we moved over to Mailman last week, some people have noticed they 
are not receiving copies of their own posts like they used to.


I'm seeing this myself, since Gmail used to echo back my own posts under 
the old system, but - like the Rootsweb lists - doesn't under Mailman.


There is a solution, a setting in your own account with the list, and 
you can set it yourself.


If you still have the welcome email from when this list was resurrected 
last week, go to that and click on the link provided to take you 
directly to your own subscription page.


If you don't have that any more, click on this link: 
http://legacyusers.com/mailman/options/legacyusergroup_legacyusers.com/


Log in to your account.

   If you don't know your password, fill in your email address in the
   field provided and then click on the button to be sent a reminder. 
   Remember, you must use the address with which you're subscribed to

   that mailing list. You'll receive an email telling you what the
   password for your account with this list is.


Now you're at a page that says "LegacyUserGroup mailing list membership 
configuration for , ".  I expect the 
 part won't be included if you haven't told Mailman your 
name; it's optional.


Scroll down to the Subscription Options section of the page, and look 
for the one "Receive acknowledgement mail when you send mail to the 
list?".  Tick the Yes box, then click on the button "Submit My Changes" 
at the bottom of the window.


Now when you post to that list, you will receive a short email from the 
system to tell you that your post has been received by the mailing 
list.  If the list is on moderation, there will be a delay until the 
post is approved.


Hope this helps.  :-)

Wendy

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[LegacyUG] Family Search error

[Gene Young]

This just started tonight.  When attempting to connect top FamilySearch.org 
from within Legacy I get the following messages:
Legacy Family Search
Error connecting to FamilySearch servers. Please verify your user account name 
and password.
If the problem persists, please check your Internet connection or the 
FamilySearch.org website might be Unavailable.

When you click OK you get:

Legacy FamilySearch
Access violation at address 00634714 in module 'LegacyFS.exe'.
Write of address 0240.

Clicking OK results in the message;

Initializing

You have to close the Family Search window and return to Legacy.

I have run check/repair twice with no change.


I am able to log in from outside Legacy with no problem.
--

Gene Young
Researching Young, Harer, Cox & Sallada
With Legacy Family Tree
http://myyoungs.atspace.com/index.htm

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Re: [LegacyUG] Restoring Media Files

[Wendy Howard]

Rebecca said: "I keep my do in Dropbox along with all the documents, 
media, etc."


Good point, Rebecca.  This is one reason I don't often do a media backup 
in Legacy, because everything that is precious to me on my computer is 
in a Dropbox folder.  I pay an annual subscription to Dropbox to have 
1TB of space - that's bigger than the hard drive on my computer, so is 
plenty for my needs.  :-)


Of course, should the unthinkable happen and Dropbox falls off the face 
of the earth, we will have lost that form of backup - however should 
still have our own files on our own computers.


But remember, as /Ask Leo/ says: /If it’s in only one place, it’s not 
backed up.

/(https://askleo.com/how_do_i_backup_my_computer/)
/
/And, remember also the "3,2,1 approach": /at least/ 3 copies, in 2 
different formats, with 1 copy kept off-site.  that's also discussed at 
that Ask Leo link if you want to know more.


This is something for everyone to think about.  I know I'm hopeless at 
backups (except for Legacy prompting me when I exit the program) and 
could do much better than I do.


(I subscribe to Leo's free weekly newsletter, as well as follow him on 
Facebook.  He has a skill in explaining technical things in plain language.)


Hope this helps.  :-)

Wendy

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Re: [LegacyUG] Restoring Media Files

[CE WOOD]

That works well if you will always have access to the internet. There are many 
places where and times when that is not so. In that case, using a flash drive 
is the best method.

CE
Date: Sun, 28 Feb 2016 18:50:11 -0500
From: rebecca.w...@gmail.com
To: legacyusergroup@legacyusers.com
Subject: Re: [LegacyUG] Restoring Media Files

I keep my do in Dropbox along with all the documents, media, etc.
Rebecca Williams

On Sunday, February 28, 2016, Brian Finnegan  wrote:
​My main Legacy 8.0 files are on my desk top computer. I also have a Laptop, 
with Legacy 8.0 on it.
I create a backup form my desk top computer to a flash drive with both data and 
media files. That part is simple. The problem comes  I then go to restore the 
files onto my lap top, it only does the data files.
My question is, How do you restore the Media files to the Lap top so that both 
systems have the same information. And do you have to remove the old Media file 
before you restore the new one ??
Any information would be of great help.
Thank you Brian 



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Re: [LegacyUG] Restoring Media Files

[Rebecca Williams]

I keep my do in Dropbox along with all the documents, media, etc.

Rebecca Williams

On Sunday, February 28, 2016, Brian Finnegan 
wrote:

> ​My main Legacy 8.0 files are on my desk top computer. I also have a
> Laptop, with Legacy 8.0 on it.
>
> I create a backup form my desk top computer to a flash drive with both
> data and media files. That part is simple. The problem comes  I then go to
> restore the files onto my lap top, it only does the data files.
>
> My question is, How do you restore the Media files to the Lap top so that
> both systems have the same information. And do you have to remove the old
> Media file before you restore the new one ??
>
> Any information would be of great help.
>
> Thank you Brian[?]
>
>
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Re: [LegacyUG] Restoring Media Files

[Brian Finnegan]

Thank you very much.
Brian[?]​

On Sun, Feb 28, 2016 at 3:30 PM, Wendy Howard 
wrote:

> Hi Brian,
>
> You may find this article from the Legacy web site helpful...
>
>
> http://support.legacyfamilytree.com/article/AA-00486/14/Tips-and-How-Tos/Backup-Restore-how-to-restore-media-files-all-versions.html
>
> Hope this helps.  :-)
>
> Wendy
>
>
> Brian Finnegan wrote on 29/02/2016 11:10:
>
>> ​My main Legacy 8.0 files are on my desk top computer. I also have a
>> Laptop, with Legacy 8.0 on it.
>>
>> I create a backup form my desk top computer to a flash drive with both
>> data and media files. That part is simple. The problem comes I then go to
>> restore the files onto my lap top, it only does the data files.
>>
>> My question is, How do you restore the Media files to the Lap top so that
>> both systems have the same information. And do you have to remove the old
>> Media file before you restore the new one ??
>>
>> Any information would be of great help.
>>
>> Thank you Brian
>>
>
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Re: [LegacyUG] Restoring Media Files

[Wendy Howard]

Hi Brian,

You may find this article from the Legacy web site helpful...

http://support.legacyfamilytree.com/article/AA-00486/14/Tips-and-How-Tos/Backup-Restore-how-to-restore-media-files-all-versions.html

Hope this helps.  :-)

Wendy

Brian Finnegan wrote on 29/02/2016 11:10:
​My main Legacy 8.0 files are on my desk top computer. I also have a 
Laptop, with Legacy 8.0 on it.


I create a backup form my desk top computer to a flash drive with both 
data and media files. That part is simple. The problem comes I then go 
to restore the files onto my lap top, it only does the data files.


My question is, How do you restore the Media files to the Lap top so 
that both systems have the same information. And do you have to remove 
the old Media file before you restore the new one ??


Any information would be of great help.

Thank you Brian


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