[LegacyUG] Marriage Notes in Ancestor Book Report

[johnbernacki1]

In Ancestor Book Reports I cannot see any difference whether or not Marriage 
Notes has been selected (under Notes/Stories). The Marriage Notes are always 
included and appear identical. What have I missed?
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[LegacyUG] Master Source setup

[John Faulks]

Hi

I am trying to be more diligent with sources and it is working well when I
look at existing Master sources and it is already there (e.g. England
Births and Christenings, 1538-1975).

However with Australian BDM sites, there are separate locations, one for
each state. I can only see "Australia, Victoria Birth Index, 1837-1920" in
my Master Source list. I mostly use the NSW site with a small mix of VIC
and QLD and would like to add the missing states

Is there a way to pull in existing citations for these other states vs. me
creating yet another Master Source that is likely to be different? Right
now, I have these sources in the notes field, e.g. "NSW BDM birth 9799/1865"

Thanks

John Faulks
Gmail account
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Re: [LegacyUG] Cloud Backups --> use OneDrive instead

[Ian Thomas]

If your hardware is Apple (“MAC”), then the only way that you are using Legacy 
Family Tree is via Windows – isn’t that correct?

Your choices are to create a Microsoft Account (via Windows 10 or a prior 
version of Windows – note that Windows 7 is at end of support), and use 
Microsoft’s OneDrive as an “app” within Windows for your off-site backup. You 
will get 5GB of free storage.  Or, to use your (Apple) iCloud storage in 
similar fashion.

I believe that there are several  (“MAC”) users of Legacy who will be able to 
give you precise details about how to use either of these alternatives.

Regards, Ian
Albert Park, Victoria 3206 Australia

From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Kathy Almquist
Sent: Friday, 10 May 2019 10:19 AM
To: Legacy User Group 
Subject: Re: [LegacyUG] Cloud Backups --> use OneDrive instead

What about those who have a MAC - - suggestions?


On Wed, May 8, 2019 at 7:33 AM Michele Lewis 
mailto:mich...@legacyfamilytree.com>> wrote:
I back up to OneDrive (I have Office 365 so I have 2TB of storage). I do use 
the Legacy cloud backup though. This is how I go back and forth between my 
desktop and my laptop when I am traveling. It is quick and I don’t need to sync 
the media.

Michele Simmons Lewis, CG®
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com
www.legacyfamilytree.com


From: LegacyUserGroup 
mailto:legacyusergroup-boun...@legacyusers.com>>
 On Behalf Of Ian Thomas
Sent: Wednesday, May 8, 2019 8:41 AM
To: Legacy User Group 
mailto:legacyusergroup@legacyusers.com>>
Subject: Re: [LegacyUG] Cloud Backups --> use OneDrive instead


For those using Microsoft Windows (all versions) - isn't everyone? - OneDrive 
gives you 5GB (approx. 5,000MB) of storage, for free. This has been so since 
2016  (previously, it was up to 15GB for free).



See https://onedrive.live.com/about/en-au/plans/   (Australia) - 
https://onedrive.live.com/about/en-us/plans/ (USA)



(the country-code is only relevant for the paid storage plans, for your country 
and currency).



I haven't had a problem with OneDrive in the past 8 years. It’s always there.



Ian Thomas

Albert Park, Victoria 3206 Australia



-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Brian Kelly
Sent: Wednesday, 8 May 2019 9:24 PM
To: Legacy User Group 
mailto:LegacyUserGroup@LegacyUsers.com>>
Subject: [LegacyUG] Cloud Backups



There has been much talk on the Facebook Users Group about failure of Cloud 
Backups in Legacy 9.0. The Legacy rep announced a few days ago that the server 
which provides this service failed and has to be replaced. She did not know how 
long the server would be down but she urged all users to continue making their 
local media backups in the interim.



Brian Kelly



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Re: [LegacyUG] Cloud Backups --> use OneDrive instead

[Kathy Almquist]

What about those who have a MAC - - suggestions?


On Wed, May 8, 2019 at 7:33 AM Michele Lewis 
wrote:

> I back up to OneDrive (I have Office 365 so I have 2TB of storage). I do
> use the Legacy cloud backup though. This is how I go back and forth between
> my desktop and my laptop when I am traveling. It is quick and I don’t need
> to sync the media.
>
>
>
> Michele Simmons Lewis, CG®
>
> Legacy Educator
>
> Legacy Family Tree/MyHeritage
>
> mich...@legacyfamilytree.com
>
> www.legacyfamilytree.com
>
>
>
>
>
> *From:* LegacyUserGroup  *On
> Behalf Of *Ian Thomas
> *Sent:* Wednesday, May 8, 2019 8:41 AM
> *To:* Legacy User Group 
> *Subject:* Re: [LegacyUG] Cloud Backups --> use OneDrive instead
>
>
>
> For those using *Microsoft Windows* (all versions) - isn't everyone? -
> OneDrive gives you 5GB (approx. 5,000MB) of storage, *for free*. This has
> been so since 2016  (previously, it was up to 15GB for free).
>
>
>
> See https://onedrive.live.com/about/en-au/plans/   (Australia) -
> https://onedrive.live.com/about/en-us/plans/ (USA)
>
>
>
> (the country-code is only relevant for the* paid* storage plans, for your
> country and currency).
>
>
>
> I haven't had a problem with OneDrive in the past 8 years. It’s always
> there.
>
>
>
> Ian Thomas
>
> Albert Park, Victoria 3206 Australia
>
>
>
> -Original Message-
> From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com
> ] On Behalf Of Brian Kelly
> Sent: Wednesday, 8 May 2019 9:24 PM
> To: Legacy User Group 
> Subject: [LegacyUG] Cloud Backups
>
>
>
> There has been much talk on the Facebook Users Group about failure of
> Cloud Backups in Legacy 9.0. The Legacy rep announced a few days ago that
> the server which provides this service failed and has to be replaced. She
> did not know how long the server would be down but she urged all users to
> continue making their local media backups in the interim.
>
>
>
> Brian Kelly
>
>
>
> --
>
>
>
> LegacyUserGroup mailing list
>
> LegacyUserGroup@legacyusers.com
>
> To manage your subscription and unsubscribe
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>
> Archives at:
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[LegacyUG] Update

[Michele Lewis]

UPDATE: 6:30 pm ET 09 May 2019

1) No update from MyHeritage on when the server move will be complete. Until
then, backup your files in the normal way

2) We are aware of the problem with Hints. If you are getting the popup that
Hints has stopped working, please turn off Hints for now


Michele Simmons Lewis, CGR
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com  
www.legacyfamilytree.com   




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Re: [LegacyUG] Please forget that previous post.

[Michele Lewis]

These are offers from MY HERITAGE not us. We are just announcing them. Any
issues need to be directed to their tech support (supp...@myheritage.com or
give them a call). We honestly can’t help from our end.



On Thu, May 9, 2019 at 17:36 Howard Cady  wrote:

> Michele et al, Please refer to Legacy News archives for 9/8/2017 and
> 9/14/2017 for the special offers mentioned by Goeff for MyHeritage
> subscriptions. So far all I Have needed to renew is persistence on the
> telephone with MyHeritage. LFT seems to have a short memory and has not
> helped me on this renewal problem.
> Howard Cady
>
> *From:* Michele Lewis
> *Sent:* Thursday, May 9, 2019 5:19 AM
> *To:* 'Legacy User Group'
> *Subject:* Re: [LegacyUG] Please forget that previous post.
>
>
> Normally I wouldn’t comment on anything MyHeritage but I will this time.
> Legacy is a completely separate entity. MyHeritage’s sales and tech support
> is totally separate from ours. There is no communication between the two.
> We know absolutely nothing about their prices, sales, deals, etc.
> Complaining to us doesn’t help your cause because we have no say so or
> influence over what they do or they don’t do. Any complaints you have need
> to go to them, not us.
>
>
>
> Michele Simmons Lewis, CG®
>
> Legacy Educator
>
> Legacy Family Tree/MyHeritage
>
> mich...@legacyfamilytree.com
>
> www.legacyfamilytree.com
>
>
>
>
>
> *From:* LegacyUserGroup  *On
> Behalf Of *Gloria DeSousa
> *Sent:* Thursday, May 9, 2019 7:10 AM
> *To:* Legacy User Group 
> *Subject:* Re: [LegacyUG] Please forget that previous post.
>
>
>
> I wouldn't count on MyHeritage sticking to their promise of a discounted
> rate. I've had to make numerous phone calls all last year and then was
> harassed with 4 unsolicited phone calls from the same very pushy sales rep
> in MyHeritage last October until I stopped answering phone calls from
> myheritage. He was trying to sell me some package deal of 5 years, and of
> course, he was unaware of the discounted rate. I could go on with how my
> account was reverted to the basic level once again earlier this year, but
> my reason for posting is what has Legacy done about it? Does Legacy know
> about this?
>
>
>
> Gloria
>
>
>
> On Wed, May 8, 2019 at 12:59 PM Hogrooter .  wrote:
>
> I had a similar problem with MyHeritage forgetting about their earlier
> subscription offer.  After several attempts via email I finally called them
> by phone.  The first individual I spoke to appeared to be a basic customer
> service agent who wanted me to renew at their full rates.  After some
> discussion he transferred me to someone who appeared to be more senior and
> knew about the low lifetime subscriptions.  The man confirmed my discounted
> rate and said he had included this in my record for use in future years.
> It took some persistence to get everything straight but did work out in the
> end.  (We will see what happens when my next renewal is due.)
>
>
>
> Regards,
>
>
>
> Dean Adams
>
>
>
> [image:
> https://ipmcdn.avast.com/images/icons/icon-envelope-tick-round-orange-animated-no-repeat-v1.gif]
> 
>
> Virus-free. www.avast.com
> 
>
>
>
> On Wed, May 8, 2019 at 11:02 AM Ian Macaulay  wrote:
>
> I just found out the address.   If you log in from a different machine you
> get a notice and it contains their snail mail addy..   So I now have it and
> it is now logged in my Address book.
>
>
>
> Ian
>
>
>
> --
>
>   ICMac Sales: Hobby consultant (1986r.)
>
> Office hours:   10:00 Am - 5:00 PM  most days
>
>   Macaulay Genealogy
>  Family Matters
>   Ian Macaulayof Carp, Ontario
>
> --
>
> LegacyUserGroup mailing list
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> To manage your subscription and unsubscribe
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> Archives at:
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>
>
>
> --
>
> Dean
>
> --
>
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-- 
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Re: [LegacyUG] Please forget that previous post.

[Howard Cady]

Michele et al, Please refer to Legacy News archives for 9/8/2017 and 9/14/2017 
for the special offers mentioned by Goeff for MyHeritage subscriptions. So far 
all I Have needed to renew is persistence on the telephone with MyHeritage. LFT 
seems to have a short memory and has not helped me on this renewal problem.
Howard Cady

From: Michele Lewis 
Sent: Thursday, May 9, 2019 5:19 AM
To: 'Legacy User Group' 
Subject: Re: [LegacyUG] Please forget that previous post.

Normally I wouldn’t comment on anything MyHeritage but I will this time. Legacy 
is a completely separate entity. MyHeritage’s sales and tech support is totally 
separate from ours. There is no communication between the two. We know 
absolutely nothing about their prices, sales, deals, etc. Complaining to us 
doesn’t help your cause because we have no say so or influence over what they 
do or they don’t do. Any complaints you have need to go to them, not us. 

 

Michele Simmons Lewis, CG®

Legacy Educator

Legacy Family Tree/MyHeritage

mich...@legacyfamilytree.com 

www.legacyfamilytree.com  

 

 

From: LegacyUserGroup  On Behalf Of 
Gloria DeSousa
Sent: Thursday, May 9, 2019 7:10 AM
To: Legacy User Group 
Subject: Re: [LegacyUG] Please forget that previous post.

 

I wouldn't count on MyHeritage sticking to their promise of a discounted rate. 
I've had to make numerous phone calls all last year and then was harassed with 
4 unsolicited phone calls from the same very pushy sales rep in MyHeritage last 
October until I stopped answering phone calls from myheritage. He was trying to 
sell me some package deal of 5 years, and of course, he was unaware of the 
discounted rate. I could go on with how my account was reverted to the basic 
level once again earlier this year, but my reason for posting is what has 
Legacy done about it? Does Legacy know about this?

 

Gloria

 

On Wed, May 8, 2019 at 12:59 PM Hogrooter .  wrote:

  I had a similar problem with MyHeritage forgetting about their earlier 
subscription offer.  After several attempts via email I finally called them by 
phone.  The first individual I spoke to appeared to be a basic customer service 
agent who wanted me to renew at their full rates.  After some discussion he 
transferred me to someone who appeared to be more senior and knew about the low 
lifetime subscriptions.  The man confirmed my discounted rate and said he had 
included this in my record for use in future years.  It took some persistence 
to get everything straight but did work out in the end.  (We will see what 
happens when my next renewal is due.)

   

  Regards,

   

  Dean Adams

   


   Virus-free. www.avast.com 
   

   

  On Wed, May 8, 2019 at 11:02 AM Ian Macaulay  wrote:

I just found out the address.   If you log in from a different machine you 
get a notice and it contains their snail mail addy..   So I now have it and it 
is now logged in my Address book.

 

Ian


 

-- 

  ICMac Sales: Hobby consultant (1986r.)

Office hours:   10:00 Am - 5:00 PM  most days

  Macaulay Genealogy
 Family Matters
  Ian Macaulayof Carp, Ontario

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  -- 

  Dean

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Re: [LegacyUG] Please forget that previous post.

[Michele Lewis]

Normally I wouldn’t comment on anything MyHeritage but I will this time. Legacy 
is a completely separate entity. MyHeritage’s sales and tech support is totally 
separate from ours. There is no communication between the two. We know 
absolutely nothing about their prices, sales, deals, etc. Complaining to us 
doesn’t help your cause because we have no say so or influence over what they 
do or they don’t do. Any complaints you have need to go to them, not us. 

 

Michele Simmons Lewis, CG®

Legacy Educator

Legacy Family Tree/MyHeritage

  mich...@legacyfamilytree.com 

  www.legacyfamilytree.com  

 

 

From: LegacyUserGroup  On Behalf Of 
Gloria DeSousa
Sent: Thursday, May 9, 2019 7:10 AM
To: Legacy User Group 
Subject: Re: [LegacyUG] Please forget that previous post.

 

I wouldn't count on MyHeritage sticking to their promise of a discounted rate. 
I've had to make numerous phone calls all last year and then was harassed with 
4 unsolicited phone calls from the same very pushy sales rep in MyHeritage last 
October until I stopped answering phone calls from myheritage. He was trying to 
sell me some package deal of 5 years, and of course, he was unaware of the 
discounted rate. I could go on with how my account was reverted to the basic 
level once again earlier this year, but my reason for posting is what has 
Legacy done about it? Does Legacy know about this?

 

Gloria

 

On Wed, May 8, 2019 at 12:59 PM Hogrooter . mailto:dgadam...@gmail.com> > wrote:

I had a similar problem with MyHeritage forgetting about their earlier 
subscription offer.  After several attempts via email I finally called them by 
phone.  The first individual I spoke to appeared to be a basic customer service 
agent who wanted me to renew at their full rates.  After some discussion he 
transferred me to someone who appeared to be more senior and knew about the low 
lifetime subscriptions.  The man confirmed my discounted rate and said he had 
included this in my record for use in future years.  It took some persistence 
to get everything straight but did work out in the end.  (We will see what 
happens when my next renewal is due.)

 

Regards,

 

Dean Adams

 


 

 

Virus-free.  

 www.avast.com 

 

On Wed, May 8, 2019 at 11:02 AM Ian Macaulay mailto:macau...@icmac.ca> > wrote:

I just found out the address.   If you log in from a different machine you get 
a notice and it contains their snail mail addy..   So I now have it and it is 
now logged in my Address book.

 

Ian


 

-- 

  ICMac Sales: Hobby consultant (1986r.)

Office hours:   10:00 Am - 5:00 PM  most days

  Macaulay Genealogy
 Family Matters
  Ian Macaulayof Carp, Ontario

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-- 

Dean

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Re: [LegacyUG] Please forget that previous post.

[Gloria DeSousa]

I wouldn't count on MyHeritage sticking to their promise of a discounted
rate. I've had to make numerous phone calls all last year and then was
harassed with 4 unsolicited phone calls from the same very pushy sales rep
in MyHeritage last October until I stopped answering phone calls from
myheritage. He was trying to sell me some package deal of 5 years, and of
course, he was unaware of the discounted rate. I could go on with how my
account was reverted to the basic level once again earlier this year, but
my reason for posting is what has Legacy done about it? Does Legacy know
about this?

Gloria

On Wed, May 8, 2019 at 12:59 PM Hogrooter .  wrote:

> I had a similar problem with MyHeritage forgetting about their earlier
> subscription offer.  After several attempts via email I finally called them
> by phone.  The first individual I spoke to appeared to be a basic customer
> service agent who wanted me to renew at their full rates.  After some
> discussion he transferred me to someone who appeared to be more senior and
> knew about the low lifetime subscriptions.  The man confirmed my discounted
> rate and said he had included this in my record for use in future years.
> It took some persistence to get everything straight but did work out in the
> end.  (We will see what happens when my next renewal is due.)
>
> Regards,
>
> Dean Adams
>
>
> 
>  Virus-free.
> www.avast.com
> 
> <#m_3550410901796054163_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
> On Wed, May 8, 2019 at 11:02 AM Ian Macaulay  wrote:
>
>> I just found out the address.   If you log in from a different machine
>> you get a notice and it contains their snail mail addy..   So I now have it
>> and it is now logged in my Address book.
>>
>> Ian
>>
>> --
>>   ICMac Sales: Hobby consultant (1986r.)
>> Office hours:   10:00 Am - 5:00 PM  most days
>>   Macaulay Genealogy
>>  Family Matters
>>   Ian Macaulayof Carp, Ontario
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
>
>
> --
> Dean
> --
>
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