Re: [LegacyUG] Uninstalling an older version of Legacy

[David Cripps]

Title: Re: [LegacyUG] Uninstalling an older version of Legacy


Hello CE,

Wednesday, July 24, 2019, 3:07:09 PM, you wrote:






Just realize that deleting everything from your computer does NOT wipe your computer clean! You need to drive a nail (literally) through the hard drive. Everything can be recovered unless it it literally destroyed!

​


Yeah thanks CE, I had intended doing something like that.

Ta - Dave


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Re: [LegacyUG] Uninstalling an older version of Legacy

[CE WOOD]

Just realize that deleting everything from your computer does NOT wipe your 
computer clean! You need to drive a nail (literally) through the hard drive. 
Everything can be recovered unless it it literally destroyed!

​CE


From: LegacyUserGroup  on behalf of 
David Cripps 
Sent: Tuesday, July 23, 2019 9:39 PM
To: Legacy User Group 
Subject: Re: [LegacyUG] Uninstalling an older version of Legacy

Hello Cathy,

Wednesday, July 24, 2019, 2:31:45 PM, you wrote:

> David,
> Try a Clean Uninstall.
> Go to the Program Files (x86) for Legacy
> Find RemoveLegacy.exe
> Right click and run as administrator.
> That should remove Legacy completely apart from your data files. It
> removes settings and removes all references to it in the Registry.
> For instructions with pics see
> http://support.legacyfamilytree.com/article/AA-00926

Thanks Cathy,

That worked a treat.

I  think  this  laptop  will  hit  the  trash  before  my  flight back
home.

Thanks for the great advice, and hope it helps others too.


Thanks - Dave Cripps in Tasmania



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David Cripps 


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Re: [LegacyUG] Uninstalling an older version of Legacy

[David Cripps]

Hello Cathy,

Wednesday, July 24, 2019, 2:31:45 PM, you wrote:

> David,
> Try a Clean Uninstall.
> Go to the Program Files (x86) for Legacy
> Find RemoveLegacy.exe
> Right click and run as administrator.
> That should remove Legacy completely apart from your data files. It 
> removes settings and removes all references to it in the Registry.
> For instructions with pics see 
> http://support.legacyfamilytree.com/article/AA-00926

Thanks Cathy,

That worked a treat.

I  think  this  laptop  will  hit  the  trash  before  my  flight back
home.

Thanks for the great advice, and hope it helps others too.


Thanks - Dave Cripps in Tasmania



-- 
Best Wishes,
David Cripps 


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Re: [LegacyUG] Uninstalling an older version of Legacy

[Cathy Pinner]

David,
Try a Clean Uninstall.
Go to the Program Files (x86) for Legacy
Find RemoveLegacy.exe
Right click and run as administrator.
That should remove Legacy completely apart from your data files. It 
removes settings and removes all references to it in the Registry.
For instructions with pics see 
http://support.legacyfamilytree.com/article/AA-00926


Cathy


David Cripps 
Wednesday, 24 July 2019 12:12 PM


I have an older version of Legacy (version 8.0.0.596) on a much older 
small netbook computer.


Going overseas soon and wanted to remove all trace of the program 
before I go, but am getting an error when I try and uninstall.

I'm told "Could not open Install.Log file."

The computer is running Windows XP Home at the moment.

The thing is that old, I only need it to send and receive emails and 
browse for hotels when convenient.


Deleting the data files etc is no problem of course, but I want to 
remove the program too if possible.


Just wondered if a solution is apparent to anyone ?

Thanks
Dave Cripps in Tasmania



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David Cripps 
Hobart, Tasmania





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[LegacyUG] Uninstalling an older version of Legacy

[David Cripps]

I have an older version of Legacy (version 8.0.0.596) on a much older small 
netbook computer.

Going overseas soon and wanted to remove all trace of the program before I go, 
but am getting an error when I try and uninstall.
I'm told "Could not open Install.Log file."

The computer is running Windows XP Home at the moment.

The thing is that old, I only need it to send and receive emails and browse for 
hotels when convenient.

Deleting the data files etc is no problem of course, but I want to remove the 
program too if possible.

Just wondered if a solution is apparent to anyone ?

Thanks
Dave Cripps in Tasmania



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David Cripps 
Hobart, Tasmania 


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[LegacyUG] Uninstalling an older version

[David Cripps]

Title: Uninstalling an older version


I have an older version of Legacy (version 8.0.0.596) on a much older small netbook computer.

Going overseas soon and wanted to remove all trace of the program before I go, but am getting an error when I try and uninstall.
I'm told "Could not open Install.Log file."

The computer is running Windows XP Home at the moment.

The thing is that old, I only need it to send and receive emails and browse for hotels when convenient.

Deleting the data files etc is no problem of course, but I want to remove the program too if possible.

Just wondered if a solution is apparent to anyone ?

Thanks
Dave Cripps in Tasmania



--
Best Wishes,
David Cripps 


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Re: [LegacyUG] Hints - MyHeritage

[Ian Thomas]

I check Hints frequently  - and have all 4 types turned on (even though one of 
them requires a paid subscription to the company, and is no use to me).  Of 
course, I have the Deluxe version, 9, latest update always. 

Over the period that Cathy Pinner has detailed, I have used Legacy at the very 
least weekly, sometimes daily and for several hours. I "refresh" the Hints, 
etc. 

In that period of time, I have seen MyHeritage Hints only 3 times. As someone 
mentioned in the last couple of days, FindMyPast generates them (in spades). 

Server outages, etc:  why would anyone think that had anything to do with the 
problem with MyHeritage Hints? 

 Ian Thomas
Albert Park, Victoria 3206 Australia

-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Cathy Pinner
Sent: Tuesday, 23 July 2019 7:58 PM
To: Legacy User Group 
Subject: Re: [LegacyUG] Hints - MyHeritage

The slowness of MyHeritage hints has nothing to do with the server problems 
although it started around the same time. MyHeritage tweaked the API for the 
hints which did something which is still being investigated. Programmers and 
testers have been working on Hinting and some aspects will be better in the 
next update but MH hints are still very slow.
FindMyPast hints are the quickest and I find the most useful. You may find them 
useful even if you don't have a subscription as the Hint itself tells you the 
database and you may have access to a similar one.

Cathy
> ambro...@telstra.com  Tuesday, 23 July 
> 2019 5:10 PM
>
> Hints from MyHeritage to Legacy have not been working for me since the 
> server problems started more than 2 months ago - very disappointing!
> Any suggestions to fix this?
>
> MyHeritage hints worked perfectly from the start of Legacy 9 up to May 
> this year and hints from FamilySearch and FindmyPast have worked 
> perfectly all the time.
>
> The support response earlier this month was “We are still working on 
> this. Some users are reporting that hints are working great and some 
> are reporting the same problem you are. We are working on a new update 
> that we hope will address this. This update is in testing now.”
>
> Regards Ambrose
>
> *From:*LegacyUserGroup  *On 
> Behalf Of *Ian Thomas
> *Sent:* Tuesday, 23 July 2019 4:18 PM
> *To:* Legacy User Group 
> *Subject:* [LegacyUG] Hints - MyHeritage
>
> Occasionally I see MyHeritage hints – very occasionally.
>
> Just wondering why this is, or whether other people on this list  are 
> also seeing the same.
>
> Not sure if this link is persistent, but here is the latest Hint I 
> have seen –
>
> https://www.myheritage.com/matchingresult-b55206f65aa8968d4e36513bce25
> ecb1
>
> Regards, Ian
>
> Albert Park, Victoria 3206 Australia
>
>
>
> Ian Thomas  Tuesday, 23 July 2019 2:18 
> PM
>
> Occasionally I see MyHeritage hints – very occasionally.
>
> Just wondering why this is, or whether other people on this list  are 
> also seeing the same.
>
> Not sure if this link is persistent, but here is the latest Hint I 
> have seen –
>
> https://www.myheritage.com/matchingresult-b55206f65aa8968d4e36513bce25
> ecb1
>
> Regards, Ian
>
> Albert Park, Victoria 3206 Australia
>
>
>


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Re: [LegacyUG] Hints - MyHeritage

[Cathy Pinner]

The slowness of MyHeritage hints has nothing to do with the server 
problems although it started around the same time. MyHeritage tweaked 
the API for the hints which did something which is still being 
investigated. Programmers and testers have been working on Hinting and 
some aspects will be better in the next update but MH hints are still 
very slow.
FindMyPast hints are the quickest and I find the most useful. You may 
find them useful even if you don't have a subscription as the Hint 
itself tells you the database and you may have access to a similar one.


Cathy

ambro...@telstra.com 
Tuesday, 23 July 2019 5:10 PM

Hints from MyHeritage to Legacy have not been working for me since the 
server problems started more than 2 months ago - very disappointing!  
Any suggestions to fix this?


MyHeritage hints worked perfectly from the start of Legacy 9 up to May 
this year and hints from FamilySearch and FindmyPast have worked 
perfectly all the time.


The support response earlier this month was “We are still working on 
this. Some users are reporting that hints are working great and some 
are reporting the same problem you are. We are working on a new update 
that we hope will address this. This update is in testing now.”


Regards Ambrose

*From:*LegacyUserGroup  *On 
Behalf Of *Ian Thomas

*Sent:* Tuesday, 23 July 2019 4:18 PM
*To:* Legacy User Group 
*Subject:* [LegacyUG] Hints - MyHeritage

Occasionally I see MyHeritage hints – very occasionally.

Just wondering why this is, or whether other people on this list  are 
also seeing the same.


Not sure if this link is persistent, but here is the latest Hint I 
have seen –


https://www.myheritage.com/matchingresult-b55206f65aa8968d4e36513bce25ecb1

Regards, Ian

Albert Park, Victoria 3206 Australia



Ian Thomas 
Tuesday, 23 July 2019 2:18 PM

Occasionally I see MyHeritage hints – very occasionally.

Just wondering why this is, or whether other people on this list  are 
also seeing the same.


Not sure if this link is persistent, but here is the latest Hint I 
have seen –


https://www.myheritage.com/matchingresult-b55206f65aa8968d4e36513bce25ecb1

Regards, Ian

Albert Park, Victoria 3206 Australia






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Re: [LegacyUG] Mass deleting entries

[johnbernacki1]

I strongly agree with the others who warned about deleting people from your 
database according to DNA ethnicity results. Such results are not exact.  DNA 
only suggests a region where people with a particular cluster of genes in 
common mostly originate from. The regions or countries given by each company 
varies according to where most of the customers in their database come from and 
how each company defines the region or country borders. The ethnicity results 
are far less useful if you have mixed ethnic ancestors as the results can be 
very skewed. 

There is no such thing as being 100% French or any other ethnicity. Different 
tribes have migrated across the world for millennia. The Ancestry company is 
misleading because they do not tell you that they only test autosomal DNA which 
is only works for about 3- 5 generations at most. Other companies that test 
mtDNA and Y-DNA (as well as autosomal DNA may possibly provide more accurate 
results about your ethnic heritage.

John


From: Mary Young 
Sent: Tuesday, July 23, 2019 5:35 PM
To: User Group Legacy 
Subject: Re: [LegacyUG] Mass deleting entries

Where did these entries come from? There must be a reason why they are in your 
Family file. I would not rely on DNA to tell me who should be in my database. 
Mary Young

On Tue, 23 Jul 2019, 05:28 ,  wrote:

  Robert.

  Two ways: 

1.. Unlink them from your from their families so keeping them in your 
database. 
2.. Tag the  ones you want deleted an then delete them.
  Either way you need to spend time making sure you unlink or delete the 
correct ones.

  Cheers



  From: LegacyUserGroup  On Behalf Of 
Robert O. LaBonte Sr. via LegacyUserGroup
  Sent: Tuesday, 23 July 2019 4:47 a.m.
  To: legacyusergroup@legacyusers.com
  Cc: Robert O. LaBonte Sr. 
  Subject: [LegacyUG] Mass deleting entries



  Hello

  I hope that you can help me on this. I have 1,000's + of entries that I did 
not enter in my tree. How do I delete masses of these people? My tree consist 
of 27,000+ people and about 3,000+ are wrong. My DNA shows that I am 100% 
french and these entries are English and whatever.

  How can I delete these people without deleting relatives sprinkled among  
them? Thank you for your time.

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Re: [LegacyUG] Hints - MyHeritage

[ambrosel]

Hints from MyHeritage to Legacy have not been working for me since the server 
problems started more than 2 months ago - very disappointing!  Any suggestions 
to fix this?

 

MyHeritage hints worked perfectly from the start of Legacy 9 up to May this 
year and hints from FamilySearch and FindmyPast have worked perfectly all the 
time.

 

The support response earlier this month was “We are still working on this. Some 
users are reporting that hints are working great and some are reporting the 
same problem you are. We are working on a new update that we hope will address 
this. This update is in testing now.”

Regards Ambrose

 

 

From: LegacyUserGroup  On Behalf Of 
Ian Thomas
Sent: Tuesday, 23 July 2019 4:18 PM
To: Legacy User Group 
Subject: [LegacyUG] Hints - MyHeritage

 

Occasionally I see MyHeritage hints – very occasionally.

Just wondering why this is, or whether other people on this list  are also 
seeing the same. 

Not sure if this link is persistent, but here is the latest Hint I have seen – 

https://www.myheritage.com/matchingresult-b55206f65aa8968d4e36513bce25ecb1

 

Regards, Ian 

Albert Park, Victoria 3206 Australia

 

 

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Re: [LegacyUG] Mass deleting entries

[Mary Young]

Where did these entries come from? There must be a reason why they are in
your Family file. I would not rely on DNA to tell me who should be in my
database.
Mary Young

On Tue, 23 Jul 2019, 05:28 ,  wrote:

> Robert.
>
> Two ways:
>
>1. Unlink them from your from their families so keeping them in your
>database.
>2. Tag the  ones you want deleted an then delete them.
>
> Either way you need to spend time making sure you unlink or delete the
> correct ones.
>
> Cheers
>
>
>
> *From:* LegacyUserGroup  *On
> Behalf Of *Robert O. LaBonte Sr. via LegacyUserGroup
> *Sent:* Tuesday, 23 July 2019 4:47 a.m.
> *To:* legacyusergroup@legacyusers.com
> *Cc:* Robert O. LaBonte Sr. 
> *Subject:* [LegacyUG] Mass deleting entries
>
>
>
> Hello
>
> I hope that you can help me on this. I have 1,000's + of entries that I
> did not enter in my tree. How do I delete masses of these people? My tree
> consist of 27,000+ people and about 3,000+ are wrong. My DNA shows that I
> am 100% french and these entries are English and whatever.
>
> How can I delete these people without deleting relatives sprinkled among
> them? Thank you for your time.
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
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[LegacyUG] Hints - MyHeritage

[Ian Thomas]

Occasionally I see MyHeritage hints – very occasionally.
Just wondering why this is, or whether other people on this list  are also 
seeing the same.
Not sure if this link is persistent, but here is the latest Hint I have seen –
https://www.myheritage.com/matchingresult-b55206f65aa8968d4e36513bce25ecb1

Regards, Ian
Albert Park, Victoria 3206 Australia



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