Re: [LegacyUG] Messed up my upgrade from Legacy 8 to 9and also lost my family file

[Brian Kelly]

When you install Legacy 9 it overwrites the Legacy 8 installation. Your 
family file will have the extension .fdb. If you have a shortcut on your 
desktop to open Legacy 8 it will open 9 not 8.


You can use Windows Search to find all files on your computer with the 
.fdb extension and it should find your family file. Note the folder 
where that is located then use Legacy File > Open File, point to that 
location and Legacy will open your file.


Brian Kelly

On 09-May-21 12:54 a.m., Charles Brasell wrote:
I have been inactive on Legacy for 3 years but have found some relatives 
and decided to up grade from Legacy 8 to Legacy 9 deluxe ,and also enter 
some DNA,I have paid $26.95.


I have downloaded the two files and have opened the PDF manual okay.
I think (I'm sure) I put legacy 8 customer number in by mistake when 
opening legacy 9.
I had already made a shortcut on the desktop for Legacy 9 to keep it 
separate from Legacy 8.
I renamed the Legacy 9 shortcut to make it stand out, but somehow I now 
have two shortcuts for Legacy 9.
One shortcut opens legacy with a blank screen and showing the basic 
ribbon with New File , Open file.
But I have been unable to open my family file, basically I have 
forgotten some of the "legacy magic" that i used to know

I have located the Legacy 9 Customer No.
I hope I have not damaged my family file and that it can be recovered

I hope there is someone who can follow what I have done and help me fix it

Charles Brasell
Southland, NZ




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Re: [LegacyUG] How to Backup to Drop Box please

[Brian Kelly]

Yes because you simply look at the copies in the Dropbox folder on your 
hard drive. NOTE: if you are  not online the copies on your computer may 
not be up-to-date because you must be online for the files on your 
computer to sync with those in the cloud at Dropbox.com.


Brian Kelly

On 07-May-21 6:06 p.m., carogene wrote:
Brian, does that system allow you to access your docs and photos when 
off line?


Carolyn

On Sat, 8 May 2021, 3:09 am Brian Kelly, > wrote:


To have things transfer between Dropbox and your computer(s) you place
the files in a special Dropbox folder on your computer's hard drive, it
is created by the Dropbox software.

The Dropbox software on your computer will also allow you to open the
files at the Dropbox site so you can manage them.

To have your backups go to Dropbox just tell Legacy to save your
backups
to that Dropbox folder. For pictures I would suggest you create
sub-folders in your Dropbox folder so you can organize the pictures in
some way. I think Dropbox may already have a document sub-folder for
your general files. Place the originals (or copies) in that folder.

Brian Kelly

On 07-May-21 10:20 a.m., Joy L wrote:
 > Hello,
 >
 > I have forgotten how to use DropBox. Can someone tell me how to
save my
 > Backups to DropBox. Also, even though its not Legacy related, how
to I
 > save Pictures and Files to DropBox.
 >
 > Thanks heaps in advance.
 >
 > Joy Light
 >

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[LegacyUG] Messed up my upgrade from Legacy 8 to 9and also lost my family file

[Charles Brasell]

I have been inactive on Legacy for 3 years but have found some relatives and decided to 
up grade from Legacy 8 to Legacy 9 deluxe ,and also enter some DNA,I have paid $26.95.


I have downloaded the two files and have opened the PDF manual okay.
I think (I'm sure) I put legacy 8 customer number in by mistake when opening 
legacy 9.
I had already made a shortcut on the desktop for Legacy 9 to keep it separate from 
Legacy 8.
I renamed the Legacy 9 shortcut to make it stand out, but somehow I now have two 
shortcuts for Legacy 9.
One shortcut opens legacy with a blank screen and showing the basic ribbon with New File 
, Open file.
But I have been unable to open my family file, basically I have forgotten some of the 
"legacy magic" that i used to know

I have located the Legacy 9 Customer No.
I hope I have not damaged my family file and that it can be recovered

I hope there is someone who can follow what I have done and help me fix it

Charles Brasell
Southland, NZ


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Re: [LegacyUG] Hints - runtime error 380

[Ian Thomas]

Legacy 9 crash.
When setting the number of refresh days for MyHeritage hints (I had it at 30, 
wanted to change to the maximum, 120 days) it is very easy to have a mouse-slip 
and as I did, have an illegal number enter. It became 230.
This immediately throws a fatal error an exits from Legacy (latest v9 release). 
I attempted to enter a number rather than increase from using the control, from 
30 to 120. No opportunity is given to correct an illegal value
It should be a very easy fix, to check but not cause a crash.


Ian Thomas
Victoria Park, Western Australia 6100

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