Re: [LegacyUG] Reinstalling deluxe (paid) version

2016-03-02 Thread Brian/Support 
If Legacy had been installed previously or if you migrated the 
Legacy\_AppData folder from your old computer to the new laptop your 
license information may well have been on the computer when you 
installed Legacy.


If Legacy is not Deluxe you will see the option to Unlock Deluxe on all 
the ribbons right beside the Exit Legacy. Click there to enter your 
Customer Number and Name. Click continue and you will be upgraded.


Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com


On 02/03/2016 17:15, P. Rickert wrote:

What if it never asks for the Deluxe number? I had to buy a new laptop,
therefore had to reinstall my programs. I downloaded Legacy, but it didn't
ask for my Deluxe #.
Penny

On Sun, Feb 28, 2016 at 10:18 PM, Cathy Pinner  wrote:


Sue,

You need to download the installation file from legacyfamilytree.com
The standard free download and the deluxe file are exactly the same
download so you just go through the process for getting the free edition.
Then when installed (or during installation) you enter your customer
number to unlock the deluxe features.
If you've lost that you'll need to contact sa...@legacyfamilytree.com and
ask them if they can re-send your customer number.

If you are not using Legacy 8, there is a link to earlier versions on the
download page of the website.

Cathy

smm wrote:


I need to reinstall Legacy and I have forgotten how to do this. I have
paid for the deluxe edition. What do I need to do?

Thanks

Sue

Susan Wallace Masse
Stayton, Oregon


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Re: [LegacyUG] Reinstalling deluxe (paid) version

2016-03-02 Thread P. Rickert 
What if it never asks for the Deluxe number? I had to buy a new laptop,
therefore had to reinstall my programs. I downloaded Legacy, but it didn't
ask for my Deluxe #.
Penny

On Sun, Feb 28, 2016 at 10:18 PM, Cathy Pinner  wrote:

> Sue,
>
> You need to download the installation file from legacyfamilytree.com
> The standard free download and the deluxe file are exactly the same
> download so you just go through the process for getting the free edition.
> Then when installed (or during installation) you enter your customer
> number to unlock the deluxe features.
> If you've lost that you'll need to contact sa...@legacyfamilytree.com and
> ask them if they can re-send your customer number.
>
> If you are not using Legacy 8, there is a link to earlier versions on the
> download page of the website.
>
> Cathy
>
> smm wrote:
>
>
> I need to reinstall Legacy and I have forgotten how to do this. I have
> paid for the deluxe edition. What do I need to do?
>
> Thanks
>
> Sue
>
> Susan Wallace Masse
> Stayton, Oregon
>
>
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> To manage your subscription and unsubscribe
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>
>
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Re: [LegacyUG] Reinstalling deluxe (paid) version

2016-02-28 Thread Mark Lang 
Sue,

The easiest way is to simply download the free program from the website as
you'll always get the latest version. Install, and when asked input the
deluxe number you have and it will activate the premium features. That easy.
If you can't find your serial number, contact Support and they will resend
you your number.

Mark

> -Original Message-
> From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com]
> On Behalf Of smm
> Sent: Monday, 29 February 2016 2:39 PM
> To: legacyusergroup@legacyusers.com
> Subject: [LegacyUG] Reinstalling deluxe (paid) version
> 
> I need to reinstall Legacy and I have forgotten how to do this. I have
> paid for the deluxe edition. What do I need to do?
> 
> Thanks
> 
> Sue
> 
> Susan Wallace Masse
> Stayton, Oregon
> 
> 
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> LegacyUserGroup@legacyusers.com
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Re: [LegacyUG] Reinstalling deluxe (paid) version

2016-02-28 Thread linda hodges 


Go to Legacyfamilytree.com and down load the most up to date program.


Sent via the Samsung Galaxy Note® 4, an AT 4G LTE smartphone

 Original message 
From: smm <j...@wvi.com> 
Date: 2/28/2016  11:08 PM  (GMT-05:00) 
To: legacyusergroup@legacyusers.com 
Subject: [LegacyUG]  Reinstalling deluxe (paid) version 

I need to reinstall Legacy and I have forgotten how to do this. I have 
paid for the deluxe edition. What do I need to do?

Thanks

Sue

Susan Wallace Masse
Stayton, Oregon


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Re: [LegacyUG] Reinstalling deluxe (paid) version

2016-02-28 Thread Cathy Pinner 

Sue,

You need to download the installation file from legacyfamilytree.com
The standard free download and the deluxe file are exactly the same 
download so you just go through the process for getting the free edition.
Then when installed (or during installation) you enter your customer 
number to unlock the deluxe features.
If you've lost that you'll need to contact sa...@legacyfamilytree.com 
and ask them if they can re-send your customer number.


If you are not using Legacy 8, there is a link to earlier versions on 
the download page of the website.


Cathy

smm wrote:


I need to reinstall Legacy and I have forgotten how to do this. I have
paid for the deluxe edition. What do I need to do?

Thanks

Sue

Susan Wallace Masse
Stayton, Oregon

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[LegacyUG] Reinstalling deluxe (paid) version

2016-02-28 Thread smm 
I need to reinstall Legacy and I have forgotten how to do this. I have 
paid for the deluxe edition. What do I need to do?


Thanks

Sue

Susan Wallace Masse
Stayton, Oregon


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