Re: [LegacyUG] Saving Problems

2021-09-20 Thread Brian Kelly
For the future, this is not the forum for this type of question. Outlook 
accounts have nothing to do with Legacy Family Tree.


Is there a forgot password, forgot user name or other link on the page 
where you are trying to log in to your outlook account? If so try that. 
If not is there a "contact us" link, that might get you a way to contact 
outlook support.


Brian Kelly

On 19-Sep.-21 11:40 p.m., Valerie B Garton wrote:
I am locked out of my Outlook account can someone ring me to tell me 
what to do

I have been here since 8.46am. 0409299781

Get Outlook for Android <https://aka.ms/AAb9ysg>

*From:* LegacyUserGroup  on 
behalf of Cathy Pinner 

*Sent:* Sunday, September 19, 2021 1:37:56 PM
*To:* Legacy User Group 
*Subject:* Re: [LegacyUG] Saving Problems
Cindy,
I agree with Bob.

However, if you can't save backup zips to your external drive or copy
files to your external drives, unless the external drives are full, I
suspect you need to consult a computer guru. There must be something in
either your computer settings or your security software settings
interfering with that process.

If you are really working from the copy of your database on the C drive,
that is the latest version. Backups are for emergencies.
If you open it from the thumb drive then it will save to the thumb drive
as you add data and that's your latest version.

Cathy


Bob Austen <mailto:rgaus...@telus.net <mailto:rgaus...@telus.net>>
Sunday, 19 September 2021 09:22

It is normal to save your working file on your computer’s internal 
hard drive.


It looks like you have saving your file to ‘Documents/Legacy Family 
Tree/Data’. Is this file on your C:/ drive?


Is the C:/ drive big enough to handle your file with lots of room to 
spare?


If you are using your thumb drive for your working file is that the 
file that Legacy is opening/using? If you are opening your file from 
your thumb drive it is likely that the file is being saved there too 
so, of course, the file on C: drive would not be updated.


Legacy automatically saves the data as it is being entered (posted) 
(actually, when you leave the edit screen).  And it saves it to the 
file that you have designated which, I assume, is C:/ Documents/Legacy 
Family Tree/Data/filename.fdb You can check that by looking to the 
very top of your open family tree file.


When you add/change any information in your tree it is saved each time 
as you leave the edit screen.  I do not understand when you say that 
‘these changes are not uniformly saving to the C: drive’.  It comes 
back to which file are you opening and working from – the one on your 
thumb drive or the one on C: drive.


I don’t think it is good practice to try to work from your backup 
devices, that is, your thumb drive and/or your WD storage drive – use 
those for backup.  I back up my file to a thumb drive, a separate 
internal drive, the cloud and an external WD storage drive but my work 
is always done on my main drive in my computer.  This way my latest 
file is always on my computer and my backup copies are on the other 
devices. Again, trying to work from your backup copy on a thumb drive 
would be confusing and may be risky.


To backup I simply copy the file to my thumb drive and my second 
internal drive. None of the files are compressed.


There is no need to compress the files, however that happens if you 
have Legacy backup your file when you exit. Legacy does that to keep 
your working copy and your backup copies separate.


Error 70 and Error 75 have different meanings on different devices.  
Here it could be that your thumb drive is full.  With only 456 names 
your file is going to be quite small. Are you overwriting the file 
each time or adding a new one?


Hope this helps.

Bob

*From:*LegacyUserGroup 
[mailto:legacyusergroup-boun...@legacyusers.com 

<mailto:legacyusergroup-boun...@legacyusers.com>] *On Behalf Of *Cindy

Custer
*Sent:* Saturday, September 18, 2021 4:22 PM
*To:* Legacy Family Tree Support; Legacy Users Group
*Subject:* [LegacyUG] Saving Problems
*Importance:* High

I have been posting data info to my Legacy database file 
(Documents/Legacy Family Tree/Data) multiple times and these changes 
*_are NOT_* uniformly saving to the C: drive.


Because I have not been able to do compressed Backups for the past 
year,[Legacy Support worked with me for a period of nearly 2 weeks 
trying to resolve that problem – but


unsuccessfully]  I have been saving uncompressed backup copies to a 
thumb drive _and _to a Western Digital 1TB storage drive instead.  
When I re-open Legacy 9  to continue work,


I open the file from the thumb drive so that I have the previous 
updated position.


Today, when I attempted to save my copy to the thumb and Western 
Digital storage drives, I am receiving Error 70 for the thumb drive 
and Error 75 for the Western


Digital storage drive – and they are no long

Re: [LegacyUG] Saving Problems

2021-09-19 Thread Valerie B Garton
I am locked out of my Outlook account can someone ring me to tell me what to do
I have been here since 8.46am. 0409299781

Get Outlook for Android<https://aka.ms/AAb9ysg>

From: LegacyUserGroup  on behalf of 
Cathy Pinner 
Sent: Sunday, September 19, 2021 1:37:56 PM
To: Legacy User Group 
Subject: Re: [LegacyUG] Saving Problems

Cindy,
I agree with Bob.

However, if you can't save backup zips to your external drive or copy
files to your external drives, unless the external drives are full, I
suspect you need to consult a computer guru. There must be something in
either your computer settings or your security software settings
interfering with that process.

If you are really working from the copy of your database on the C drive,
that is the latest version. Backups are for emergencies.
If you open it from the thumb drive then it will save to the thumb drive
as you add data and that's your latest version.

Cathy

> Bob Austen <mailto:rgaus...@telus.net>
> Sunday, 19 September 2021 09:22
>
> It is normal to save your working file on your computer’s internal
> hard drive.
>
> It looks like you have saving your file to ‘Documents/Legacy Family
> Tree/Data’. Is this file on your C:/ drive?
>
> Is the C:/ drive big enough to handle your file with lots of room to
> spare?
>
> If you are using your thumb drive for your working file is that the
> file that Legacy is opening/using? If you are opening your file from
> your thumb drive it is likely that the file is being saved there too
> so, of course, the file on C: drive would not be updated.
>
> Legacy automatically saves the data as it is being entered (posted)
> (actually, when you leave the edit screen).  And it saves it to the
> file that you have designated which, I assume, is C:/ Documents/Legacy
> Family Tree/Data/filename.fdb You can check that by looking to the
> very top of your open family tree file.
>
> When you add/change any information in your tree it is saved each time
> as you leave the edit screen.  I do not understand when you say that
> ‘these changes are not uniformly saving to the C: drive’.  It comes
> back to which file are you opening and working from – the one on your
> thumb drive or the one on C: drive.
>
> I don’t think it is good practice to try to work from your backup
> devices, that is, your thumb drive and/or your WD storage drive – use
> those for backup.  I back up my file to a thumb drive, a separate
> internal drive, the cloud and an external WD storage drive but my work
> is always done on my main drive in my computer.  This way my latest
> file is always on my computer and my backup copies are on the other
> devices. Again, trying to work from your backup copy on a thumb drive
> would be confusing and may be risky.
>
> To backup I simply copy the file to my thumb drive and my second
> internal drive. None of the files are compressed.
>
> There is no need to compress the files, however that happens if you
> have Legacy backup your file when you exit. Legacy does that to keep
> your working copy and your backup copies separate.
>
> Error 70 and Error 75 have different meanings on different devices.
> Here it could be that your thumb drive is full.  With only 456 names
> your file is going to be quite small. Are you overwriting the file
> each time or adding a new one?
>
> Hope this helps.
>
> Bob
>
> *From:*LegacyUserGroup
> [mailto:legacyusergroup-boun...@legacyusers.com] *On Behalf Of *Cindy
> Custer
> *Sent:* Saturday, September 18, 2021 4:22 PM
> *To:* Legacy Family Tree Support; Legacy Users Group
> *Subject:* [LegacyUG] Saving Problems
> *Importance:* High
>
> I have been posting data info to my Legacy database file
> (Documents/Legacy Family Tree/Data) multiple times and these changes
> *_are NOT_* uniformly saving to the C: drive.
>
> Because I have not been able to do compressed Backups for the past
> year,[Legacy Support worked with me for a period of nearly 2 weeks
> trying to resolve that problem – but
>
> unsuccessfully]  I have been saving uncompressed backup copies to a
> thumb drive _and _to a Western Digital 1TB storage drive instead.
> When I re-open Legacy 9  to continue work,
>
> I open the file from the thumb drive so that I have the previous
> updated position.
>
> Today, when I attempted to save my copy to the thumb and Western
> Digital storage drives, I am receiving Error 70 for the thumb drive
> and Error 75 for the Western
>
> Digital storage drive – and they are no longer saving either.  Now my
> problem is severe – I can live without saving compressed backups, but
> if I cannot save *_un_*compressed
>
> files how can I continue to update my database.  The database I am
> using today only has 456 i

Re: [LegacyUG] Saving Problems

2021-09-18 Thread Cathy Pinner

Cindy,
I agree with Bob.

However, if you can't save backup zips to your external drive or copy 
files to your external drives, unless the external drives are full, I 
suspect you need to consult a computer guru. There must be something in 
either your computer settings or your security software settings 
interfering with that process.


If you are really working from the copy of your database on the C drive, 
that is the latest version. Backups are for emergencies.
If you open it from the thumb drive then it will save to the thumb drive 
as you add data and that's your latest version.


Cathy


Bob Austen <mailto:rgaus...@telus.net>
Sunday, 19 September 2021 09:22

It is normal to save your working file on your computer’s internal 
hard drive.


It looks like you have saving your file to ‘Documents/Legacy Family 
Tree/Data’. Is this file on your C:/ drive?


Is the C:/ drive big enough to handle your file with lots of room to 
spare?


If you are using your thumb drive for your working file is that the 
file that Legacy is opening/using? If you are opening your file from 
your thumb drive it is likely that the file is being saved there too 
so, of course, the file on C: drive would not be updated.


Legacy automatically saves the data as it is being entered (posted) 
(actually, when you leave the edit screen).  And it saves it to the 
file that you have designated which, I assume, is C:/ Documents/Legacy 
Family Tree/Data/filename.fdb You can check that by looking to the 
very top of your open family tree file.


When you add/change any information in your tree it is saved each time 
as you leave the edit screen.  I do not understand when you say that 
‘these changes are not uniformly saving to the C: drive’.  It comes 
back to which file are you opening and working from – the one on your 
thumb drive or the one on C: drive.


I don’t think it is good practice to try to work from your backup 
devices, that is, your thumb drive and/or your WD storage drive – use 
those for backup.  I back up my file to a thumb drive, a separate 
internal drive, the cloud and an external WD storage drive but my work 
is always done on my main drive in my computer.  This way my latest 
file is always on my computer and my backup copies are on the other 
devices. Again, trying to work from your backup copy on a thumb drive 
would be confusing and may be risky.


To backup I simply copy the file to my thumb drive and my second 
internal drive. None of the files are compressed.


There is no need to compress the files, however that happens if you 
have Legacy backup your file when you exit. Legacy does that to keep 
your working copy and your backup copies separate.


Error 70 and Error 75 have different meanings on different devices.  
Here it could be that your thumb drive is full.  With only 456 names 
your file is going to be quite small. Are you overwriting the file 
each time or adding a new one?


Hope this helps.

Bob

*From:*LegacyUserGroup 
[mailto:legacyusergroup-boun...@legacyusers.com] *On Behalf Of *Cindy 
Custer

*Sent:* Saturday, September 18, 2021 4:22 PM
*To:* Legacy Family Tree Support; Legacy Users Group
*Subject:* [LegacyUG] Saving Problems
*Importance:* High

I have been posting data info to my Legacy database file 
(Documents/Legacy Family Tree/Data) multiple times and these changes 
*_are NOT_* uniformly saving to the C: drive.


Because I have not been able to do compressed Backups for the past 
year,[Legacy Support worked with me for a period of nearly 2 weeks 
trying to resolve that problem – but


unsuccessfully]  I have been saving uncompressed backup copies to a 
thumb drive _and _to a Western Digital 1TB storage drive instead.  
When I re-open Legacy 9  to continue work,


I open the file from the thumb drive so that I have the previous 
updated position.


Today, when I attempted to save my copy to the thumb and Western 
Digital storage drives, I am receiving Error 70 for the thumb drive 
and Error 75 for the Western


Digital storage drive – and they are no longer saving either.  Now my 
problem is severe – I can live without saving compressed backups, but 
if I cannot save *_un_*compressed


files how can I continue to update my database.  The database I am 
using today only has 456 individuals in it.


Is this a problem only for me or is anyone else having problems saving 
backup copies in other drives?




Cindy Custer <mailto:custerc...@comcast.net>
Sunday, 19 September 2021 07:21

I have been posting data info to my Legacy database file 
(Documents/Legacy Family Tree/Data) multiple times and these changes 
*_are NOT_* uniformly saving to the C: drive.


Because I have not been able to do compressed Backups for the past 
year,[Legacy Support worked with me for a period of nearly 2 weeks 
trying to resolve that problem – but


unsuccessfully]  I have been saving uncompressed backup copies to a 
thumb drive _and _to a Western Digital 1TB storage drive instead.  
When I re-o

Re: [LegacyUG] Saving Problems

2021-09-18 Thread Bob Austen
It is normal to save your working file on your computer's internal hard
drive.

It looks like you have saving your file to 'Documents/Legacy Family
Tree/Data'. Is this file on your C:/ drive? 

Is the C:/ drive big enough to handle your file with lots of room to spare?

 

If you are using your thumb drive for your working file is that the file
that Legacy is opening/using? If you are opening your file from your thumb
drive it is likely that the file is being saved there too so, of course, the
file on C: drive would not be updated.

 

Legacy automatically saves the data as it is being entered (posted)
(actually, when you leave the edit screen).  And it saves it to the file
that you have designated which, I assume, is C:/ Documents/Legacy Family
Tree/Data/filename.fdb  You can check that by looking to the very top of
your open family tree file.

When you add/change any information in your tree it is saved each time as
you leave the edit screen.  I do not understand when you say that 'these
changes are not uniformly saving to the C: drive'.  It comes back to which
file are you opening and working from - the one on your thumb drive or the
one on C: drive. 

 

I don't think it is good practice to try to work from your backup devices,
that is, your thumb drive and/or your WD storage drive - use those for
backup.  I back up my file to a thumb drive, a separate internal drive, the
cloud and an external WD storage drive but my work is always done on my main
drive in my computer.  This way my latest file is always on my computer and
my backup copies are on the other devices. Again, trying to work from your
backup copy on a thumb drive would be confusing and may be risky.

 

To backup I simply copy the file to my thumb drive and my second internal
drive.  None of the files are compressed.

There is no need to compress the files, however that happens if you have
Legacy backup your file when you exit. Legacy does that to keep your working
copy and your backup copies separate.

 

Error 70 and Error 75 have different meanings on different devices.  Here it
could be that your thumb drive is full.  With only 456 names your file is
going to be quite small. Are you overwriting the file each time or adding a
new one?

 

Hope this helps.

 

Bob

 

 

 

From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On
Behalf Of Cindy Custer
Sent: Saturday, September 18, 2021 4:22 PM
To: Legacy Family Tree Support; Legacy Users Group
Subject: [LegacyUG] Saving Problems
Importance: High

 

I have been posting data info to my Legacy database file (Documents/Legacy
Family Tree/Data) multiple times and these changes are NOT uniformly saving
to the C: drive.

 

Because I have not been able to do compressed Backups for the past
year,[Legacy Support worked with me for a period of nearly 2 weeks trying to
resolve that problem - but 

unsuccessfully]  I have been saving uncompressed backup copies to a thumb
drive and to a Western Digital 1TB storage drive instead.  When I re-open
Legacy 9  to continue work, 

I open the file from the thumb drive so that I have the previous updated
position.

 

Today, when I attempted to save my copy to the thumb and Western Digital
storage drives, I am receiving Error 70 for the thumb drive and Error 75 for
the Western

Digital storage drive - and they are no longer saving either.  Now my
problem is severe - I can live without saving compressed backups, but if I
cannot save uncompressed

files how can I continue to update my database.  The database I am using
today only has 456 individuals in it.

 

Is this a problem only for me or is anyone else having problems saving
backup copies in other drives?

 

  _  


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[LegacyUG] Saving Problems

2021-09-18 Thread Cindy Custer
I have been posting data info to my Legacy database file (Documents/Legacy
Family Tree/Data) multiple times and these changes are NOT uniformly saving
to the C: drive.

 

Because I have not been able to do compressed Backups for the past
year,[Legacy Support worked with me for a period of nearly 2 weeks trying to
resolve that problem - but 

unsuccessfully]  I have been saving uncompressed backup copies to a thumb
drive and to a Western Digital 1TB storage drive instead.  When I re-open
Legacy 9  to continue work, 

I open the file from the thumb drive so that I have the previous updated
position.

 

Today, when I attempted to save my copy to the thumb and Western Digital
storage drives, I am receiving Error 70 for the thumb drive and Error 75 for
the Western

Digital storage drive - and they are no longer saving either.  Now my
problem is severe - I can live without saving compressed backups, but if I
cannot save uncompressed

files how can I continue to update my database.  The database I am using
today only has 456 individuals in it.

 

Is this a problem only for me or is anyone else having problems saving
backup copies in other drives?



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To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
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